The employees were very friendly. And the pool area was very nice. My family and I got to enjoy ourselves and enjoy our time together.

Awesome hotel. Great price, very spacious & lovely kitchenette. Would definitely stay there again

Comfortable room for my family and reasonable price rate. The pool and sauna la great. The gym is excellent and business center. The room laundry service is complete and easy to use. Excellent staff attention focused to the customer needs. Complete breakfast and coffee options. We love it. Meet expectations as IHG customer.

This is a great hotel. The rooms are clean, the breakfast is good and the social hour on weeknights makes this my favorite place to stay when I go to The Valley. Night security watches over your vehicles in the parking lot as an added bonus.

Staff was nice. Had problems with getting our keys to work for the room. Found a roach in the kitchen area

Really liked this hotel 5/5 stars! Spent a couple nights at this hotel. When I first arrived staff was friendly and check in was easy. Checked out the room and the hallway did have a weird smell like burritos or armpits but no big deal. Room was better than expected (2 room suite with kitchen and 2 bathrooms) they do supply things like pots, pans, salt, pepper, coffee maker, toaster, ice tray, jug for water, juice, or ice. Breakfast buffet was WONDERFUL!! It had a variety of options from eggs, bacon or sausage (depends on day), toast, bagels, muffins, cereal, waffles (make your own), yogurt and more. They had a pool, 24 hr fitness, FREE laundry (do it yourself). Only thing I did not like was that the juices and sodas were very very watered down because they turn off the machines after breakfast so no guest get any during the day

Everything was great including the staff they were so helpful and sweet. I will definitely be going again.

We loved this place. The staff were super nice to us and super accommodating. They even gave us a crib for the baby. We loved the food, it was tasteful and had a great variety. The rooms were super clean and organized. The overall decor of the hotel was very comfy and welcoming. We will definitely be coming back to this hotel when we go to McAllen.

Overall a good place to stay. Clean and well maintained. Close to shopping and restaurants

It was very clean and well put together. Staff is friendly and professional. The rooms are up to date and so warm and homely.

Room is clean and free breakfast isn't bad. But, internet is painfully slow, A/C doesn't work well, and the tap water stinks.

Update: TV didn't work. Tap water still stinks. Internet is better and A/C works.

Free laundry area, meeting room, copies and beverages for board meeting ..
..plus very nice accommodations and kind service. We'll be back!

Clean room. Lobby is nice. Pool and whirlpool amenities were clean. Complementary "social hour" includes evening snacks. Very accommodating and pleasant stay.

This is the epitome of what a hotel should be. From the check-in to the checkout we were treated as honored guests by every member of the staff. The room was comfortable and spacious (although having a recliner would have been a great asset). The housekeeping staff were great and several took time to play with out dog each morning. The breakfast and evening meals were tasty and had good variety. The free laundry was wonderful and a much needed amenity for an extended stay. Thank you, Julio and staff.

Very good hotel. It's clean and the staff is very polite

I have had a great time at the staybridge suites McAllen and frequently use this for business travel. They staff is always friendly and courteous. They offer buffet style breakfast and dinner and also a 2 hour "happy hour" with two types of beer available. This type of hospitality keeps me coming back. I would recommend the staybridge suites McAllen to anyone.

Very nice place to stay. Is very competitive in this area. Staybridge was 15 minutes from my place of work.

A little worn but a nice place overall.

We had a WONDERFUL stay at Staybridge Suites. The staff was friendly and helpful. Especially Julio EChevarria the general manager became a quick friend. He was both very professional and welcoming.

I stayed at the Stay bridge for work. The staff is accommodating and the room was very clean. Probably the best part is the hotel has happy hour from 5:30 to 7:30 every Monday through Wednesday. If you can manage, try this hotel out.

My favorite hotel in the Staybridge Suites brand of hotels is this location. It's always clean friendly and spacious excellent Hotel for Extended Stays.

Everyone time I go to this hotel I feel right at home. The decor is inviting and the staff is very friendly. Customers like to gather at the lobby's living area because it's so inviting.

This was a great find whether you stay one night or one month. The hotel is well located, safe, clean, and the bed wins the prize. I visited McAllen with my ten yr old son and felt safe and welcome. We will stay here again and again.

Very friendly staff. Clean room. Quiet.

Excellent service, comfortable rooms, nice pool

Very nice accommodations. Our bed was super comfortable. Great workout room. Free laundry room. Very friendly staff. Complimentary shuttle service to nearby locations.

Pool is being remodoled in the middle of summer 😭 not cool thwu shouldve wait till winter .

Wonderful stay at the Staybridge Suites and I will stay there again if I find myself in McAllen, TX. Very nice rooms, pleasant staff that went above and beyond to help make sure my stay was nice. Nice pool and hot tub, comfy beds, nice showers, and probably the best free breakfast I've ever had at a hotel. I highly recommend!

Amazing rooms, I'm in a mini apartment basically! Good internet, actually steady. Great amenities, did i say mini apartment i mean they give you silverware, plates, microwave dishes and a dishwasher to keep up with yourself!

Rooms good, but the wired Ethernet ports in the rooms are not enabled, even though each room I checked had the correct ports and signage saying it's available. If you're travelling for business and need wired internet connection, look elsewhere.

I enjoyed the stay. Room was spacious and nice. Breakfast was great and they had a social hours with free drinks and food.

Awesome room. Small kitchen and office area with wired and wireless internet that works. I have been enjoying my stay can't wait to come back.

First time staying here, will definitely stay here again. The suite was very spacious, clean, very welcoming. The staff was very nice.

really couzy place and well organized, they also give you complimentary food and berverages

Rooms are very clean and comfortable. Location of the hotel is very centric. Breakfast might be better, it was average.

Good clean rooms and good breakfast

Rooms were spacious and very nice. Staff was helpful and super friendly. Shuttle will take you anywhere within a five mile radius and staff responds promptly. Free breakfast in the lobby was good.

The staff was really great: polite and helpful the whole time. The facilities look well maintained and the location is very convenient. Also having a hot breakfast, kitchen in every room and happy/social hour make this hotel a very comfortable offering. That being said, there are a few things that they could improve: we had a little run in with a bug in the room. It was just the one and it's something that can happen to any hotel but had to notice nonetheless. Another thing that took a few notches out of a great experience, was that our fridge's light was faulty. Finally we didn't get an icebox for our room. Had to use the pitcher. Those three things were the only minor problems. Hope this review hepls them improve them and we will still come back in the future.

The hotel its great! Rooms are big and confortable. The service is perfect, the people working here always glad yo help one woth his queques. The location of the hotel os good as well.

The rooms are clean and in good condition. It's in a great location. It's close to restaurants and has quick access to the airport and highway. The employees are friendly and helpful. The gym is a bit lacking but the laundry room is nice for longer stays.

Bien, solo olia un poco mal.

Great place to stay. Very clean and professional management. Clean area. Close to the Airport and la plaza mall

Good stay. Check in was easy. Rooms were clean. Hot breakfast could use diversity. Not as great as other hot breakfasts. Noise level low. Room did smell of smoke but not sure if room was cleaned properly before checking in. Free Wi-Fi a plus. Not OK about pets staying too. Service animals are fine but general household pets shouldn't be allowed in my opinion.

Always good. Their buffet is a little cheap compared to other Staybridge locations

nice

Excellent!! Great service and staff.

Great hotel. This is a good chain, across the country. Reasonably priced, excellent rooms, amenities. I will return to this hotel when I return to the RGV.

Room is clean and free breakfast isn't bad. But, internet is painfully slow, A/C doesn't work well, and the tap water stinks.