This is my second stay at this hotel and I am very disapointed. First I had to wait 40 minutes at the airport for a shuttle to pass and pick me up. When I called I was told it would only take 20 minutes. The look of the hotel is way outdated. No snacks available directly from the room. And finally, on my first stay, the toilet was leaking and now for this stay, the toilet sink is clogged. I find that the price of this hotel is high compared to other competitors which seems to do a better job. Only upside is the proximity to where I work, but the rest is pretty average...

Outstanding location. Lodging is vintage Embassy Suites. Great food. Free light breakfast and free snacks for dinner. Nice bar. Beautifully decorated atrium, entrance and open area. Rooms are great, nicely furnished. Parking is open and free. Area surrounded by beautiful lush forest. Swimming pools and exercise rooms especially nice and inviting. Great place to stay or just a quick get away.

Second to none! I have never had better service at a hotel. The staff was patient and kind through check-in, even asking how the stay was going in between, and check-out. The property is fully loaded with amenities. I was surprised when they told me they were going to renovate everything, as it was still pristine.

Beautiful hotel with plenty of room. Loved the openness of the whole inside. Made it truly breathtaking when you walked out your door. Clean, comfortable rooms. Friendly staff. Located close to many shops, restaurants and things to do. Highly recommend.

Location location location is very important and the Embassy Suites in Cary meets this need for me. The area around the hotel is upscale and safe...ALWAYS important when booking a place.I’ve booked here around 10 times over the past few years and overall it’s consistent.

If your looking to be wowed, blown away, or pampered you’ve looked at the wrong spot. If you’re looking for a location that gives you what is needed for business travel and no frills, this is the place.
Food has been hit or miss over time but as late, very improved. The interior is 100% 1990’s decor and I do feel taken back in time a bit, but the furniture, bedding, and tech (wireless/tv) are up to date. The gym has enough equipment for a great workout which is always a must for me on business travel. I do recommend this hotel.

We're here for the Kevin O'Leary LIVE in Raleigh - Shark Retreat Events and the auditorium is awesome as well as the presentation. I guess the first two speakers I give them 5/5 since they provided more discussions and elaborations which interests everyone. And the third was Kevin, a grade score of 3/5 since he did not stay to elaborate more and left the stage immediately without seeing the people that wanted to see him in the first place. Going back to the Embassy, this place is neat and huge. It even has wonderful seating area inside and I have pictures to show for. And well, the staff were wonderful and worked hard for the success of this event. I would like to come back again.

Great and supportive staff - from receptionist to bar... rooms are bit “used”, but there os a plenty of space in it. Good kitchen and relaxing atrium inside. Little gym & spa area... hotel is surrounded with endless park with many paths for jogging...

Well kept hotel that was recently remodeled. Comfortable beds. Suites have a front living room with a separate bedroom. Weight room has multiple machines, although only one bench. Pool was cold for this time of year, but sauna was extremely nice. Has a whirlpool as well. Happy hour is exceptional with free drinks and friendly service. Also hidden gem of a basketball court in the back. Free made to order breakfast is top notch.

Excellent front desk staff - walked us to our rooms just to make sure there weren't any issues when room keys were accidentally duplicated. Your stay includes a made to order free breakfast. Clean rooms in a suite format with a refrigerator and stove in a small kitchenette area in every room.

I attended an expo in the large ballroom as an exibitor. The staff was very helpful, and went above and beyond their duty to help ensure the event went smoothly. Everything looked professional, the atmosphere was very nice, and overall it was a good day.

I was there for the Girls World Expo. The venue was big and welcoming. There was enough room for everyone. Security was present but not overwhelming. The location was easy to get to and the parking was great.

Nice Hotel, good rooms not lush but homely. Good room service and friendly staff. Great courtyard to relax, grab a drink and kick back.

Room was beautiful. Food was delicious. Employees were delightful. Going there every year.

Good hotel, you can tell it's older, but they've kept it up well. Good location..I found the choices during "happy hour" to be lacking, if you compared it to other Embassy Suites snack options at this same evening event. Would stay here again, though!

Was visiting a friend during a conference. Great hotel. Service and staff were impeccable. Close to everything and they provided car service.

Came for a conference. The room was a typical conference room for 200 people. You've seen one, you've seen them all. But the staff was excellent and the food was much better than I expected. Would definitely look to book future meetings here.

Ok, I've been staying in hotels for 30 years ( airline industry) and know hotels quite well. This hotel is nothing short of outstanding. Clean, well-appointed, any amenity you want, no overly expensive, and the staff are all very pleasant. I do not say this about many hotels.

I truly enjoy Embassy Suites. There hasn't been one that I've stayed at that wasn't to my liking. This one in Clary NC didn't disappoint either. My only critique was the somewhat worn sofa bed in my room, and the breakfast buffet set up. I enjoyed the whirlpool immensely. Keep up the good work.

Staff was very friendly. Room was clean and comfortable. Bed was a little firm for my personal taste, but not bad. They may want to consider updating the TV channel guide.

Great place to stay in the Raleigh area. The open bar is appreciated. The staff were very friendly and helpful. The beds could be better (we prefer memory foam) but overall not bad. No big complaints.

Atrium in the lobby was beautiful! Our room was clean and spacious. The restaurant had great food (highly recommend the shrimp and grits!) and the staff was attentive and very happy to help. We really enjoyed our stay here and will definitely be back when we are in the area!

Good complimentary breakfast, and there is a cocktail hour in the evening 6 days a week with free drinks. Rooms are cozy, decor is reasonably up to date. Friendly vibe!

Very clean and up to date. There was a happy hour where certain drinks were free. Also the bars grille had great food.

It's a very nice hotel. They had a great events venue. The staff was friendly and helpful as well

1 BR suites are spacious. Bathroom kept stocked with shampoo conditioner and soap. Breakfast is very good. You can even order custom omelets. Would stay again and recommend. #businesstrip

This hotel was really nice. The lobby was amazing, and the rooms were very spacious and reasonably priced. They also had a free breakfast (with MTO omelettes and hot food, not just pastries and cereal), and a free happy hour. In case that's not clear, yes, free alcohol. My only complaints are that the fans in the bathroom worked sporadically and the sauna was out of service.

We really liked the hotel amenities! The facility was really nice and the staff was great. We loved the reception in the evenings and the breakfast it was SO GOOD!

We attended a three day event recently at the Embassy Suites. The front desk and all of the employees were very professional and courteous. Accommodations were very clean and nice.

Mandy from Raleigh was wonderful. Stopped by Embassy Suites Cary for work during the holidays and she was very friendly and informative of things to do around town while I was away. I will definitely be staying next time to enjoy their wonderful staff.

Loved our stay! The beds were comfortable, televisions were nice, and the made-to-order breakfast was great. The indoor pool and spa was also perfect for the kids around the Christmas holiday.

This hotel is pretty amazing. Great service. Good location closer to the highway. Fun if you play Pokemon, too.

Very professional employees, many aminities; store sauna, exercise room, in/outside pools. Breakfast was above average. Lobby was appealing and inviting. Rooms were clean but dated as was the furniture.

Amazing rooms! However, if they're hosting an event it can be quite loud. Great staff and it's a great place.

The overall stay was great. I was there with my family for a weekend. The room and it's amenities were on par with my expectations for a hotel of this caliber. The staff was very professional and friendly. The breakfast buffet with made to order omelets was another nice touch. The hotel is also close to the interstate and RDU Airport.

I went to a conference here and when I got there I thought it was a little jokey looking outside. I looked inside it was one of the most beautiful convention centers I've been in around the triangle. FANTASTIC breakfast.

This is a great hotel with an awesome atrium in the center. The rooms are great with great service and the elevators are pretty quick. The breakfast is fantastic except I wish it started a little earlier on the weekend and went a little later. I would highly recommend staying here.

Great hotel and great staff!! Breakfast was delicious and the happy hour is an awesome idea!! There was a slight mildew smell in my room but the housekeeping staff was quick to come and remedy the smell.Overall we were very satisfied with the accommodations.

Was there for a professional event. Outside looks cool but inside is beautiful. Since it was a day-long event I didn't see the rooms or interact with any staff. I'm giving four stars based on outward appearance of building and amenities.

My daughter attended a birthday party there. Fun time, good pool, nice breakfast buffet. Room was good to accommodate several young children and the necessary parents.

It was very warm, welcoming, and the breakfast buffet with made to order omelettes were to die for. The ballroom was beautiful, all staff were friendly, fun and helpful. Plenty of outdoor places to mingle. Layout of the hotel sleeping corridors were beautifully arranged with an indoor outdoor spaceous balcony surrounded dinning area overlooking plants and indoor koi fish ponds in front of a bar. I wish to return soon.

The Embassy Suites was a good venue for our event. The location was clean and well decorated. The staff was friendly and courteous. I especially like the atrium type feature in the lobby.

A nice e hotel. A little old, need a remodel, but clean with good service. Happy hour staff is very friendly. Breakfast is good with the exception of the coffee. The auto coffee machine is subpar.

We've stayed here many times before as it makes a nice weekend getaway for us. The breakfast is phenomenal, especially if you liked made-to-order omelettes. The manager's reception every evening seems too generous. A couple of drinks, and crackers, cheese, pretzels, hummus and a few other tidbits hits the spot. The pool and Patio area are wonderful during those hot summer days. I don't know why but the drain in the sink in the bathroom was running so slow we had to ask someone to come up and fix it which they did. Then I took a shower and I was nearly knee-deep in water when I was done. I've never experienced these problems before so my guess is it's not typical. We will be back!

The exterior looks a little dated, so I was a bit concerned as we drove up. As soon as my kids saw the giant koi in the inside waterfall/pond though, I decided things would be okay. We needed a king bed, so we picked one of their hospitality suites. It was really nice having a large living area separate from the main sleeping area. The bathroom was modern and clean. Our bedsheets smelled amazing, not "bleachy" as hotel linens can sometimes smell. It seems like such a small detail, but it really did help me sleep well. The complementary breakfast buffet was very nice. They had omelettes to order, pastries, fresh fruits, and coffee, amongst a few other options.

Very friendly staff. The room is very nice size, there is a living/kitchen room area, and then the bathroom followed by the bedroom. Very comfy bed. The complimentary breakfast was amazing. It had plenty of options including an omelet station. There is a Koi fish pound inside which is absolutely beautiful. Very nice stay over all wish it was longer!!

Very good staff, reasonable prices on food in the hotel restaurant, and a lovely design make this Embassy Suites a very nice place to stay. The furniture in the rooms do look a tad dated but, that really isn't any problem. The only thing that does bother me is the snack offerings at the manager's reception. I absolutely love that they do the reception and the staff working during that time is great. But, each time I've been they have a ranch based dip and hummus but no vegetable sticks. I don't know if that's a standard across the chain unfortunately but I just find that so weird that there are dips but only crackers and pretzels to enjoy it with.

Very clean and comfortable. Great breakfast options and complimentary happy hour. Very friendly, customer centric staff! Mandy from suite service was excellent!

Had a corporate event in their conference rooms. The staff was fantastic and took care of all our needs immediately. The food was especially amazing. Would definitely use this venue again!

Attended a trade show at this hotel. Unfortunately, the hotel also booked another small trade show for the same weekend. The space could have accommodated one show adequately. It was hard to maneuver through the halls crowded with tables and people. Signage would have been helpful to minimize confusion. Also, better use of meeting space could have probably managed the congestion. Plenty of parking, clean ballrooms and attentive staff helped ease the tight situation.

Made to order breakfast, omelette, the cook should sautéed all the vegetables before adding the scrambled eggs. Not, cook the eggs first. There is a difference between an omelette and a crape. Other than that, great service all the way around. Need more English speaking employees to understand the customers needs.

My prom was held there - it was a very wide, very classy place; it wasn't stuffy or tacky. What I really liked about the room was the arrangement of it - food at the back, drinks on the side, dance floor at the front and tables in the middle. Very nice.

The rooms were clean and the beds very comfortable. 1 star lost for television quality and another for the eggs at breakfast being rather questionable. Stick to the yogurt.

We've used this hotel twice for their ballroom space for different events. First for a gala/sit down dinner event and next for a training event. Both went smoothly, complimentary breakfast and happy hours with light snacks!
Hotel is set up atrium style so it could get loud if there is an event in the bar/restaurant space in the middle.

I attended an event at this hotel so I did not use a room here. The event was well organized. Breakfast was very good. The hotel was clean and looked great, and there's plenty of parking.

Staff is accommodating and friendly, but that simply can't make up for the fact that the rooms all stink like dirty feet. I tried three rooms and finally gave up. Steam cleaning the carpets is a must.

I had to stay here on a business trip, delayed by the hurricane.
The hotel was very nice, and the reception staff very kind.
The early morning shift was atrocious.
The shuttle driver was a complete rude jerk.
Moaned, Complained, was sweaty, stinky, played bad talk radio
and made us late and dropped us a the wrong area.
And the hotel staff did not give me the 4 am wake up call I requested
Thankfully, my own alarm got me up on time.
I wouldn't recommend this place if you have to depend on them for making flights

This place is a wonderful aesthetic experience. My first time in the elevator kinda awed me. Very nice in and out

The entire staff was engaging and friendly. Prime examples of why I choose to only book my family at this hotel! The room was super clean and warm which was thoughtful considering the temperature had dropped to 17° that night. The food was terrific and the cookies at check in are always a nice treat too!

Nice hotel. Double or king beds only. Seems most other hotels offer queen beds as doubles are a little to small. Breakfast buffet food was cold.

Huge building with a fabulous lobby of tropical trees and koi ponds. In the evening they have free cocktail hour and in the morning free made to order omelettes. That being said the hotel is outdated in the rooms. My heater-conditioner whined the whole night. Decor was that if the late 90s and perhaps the sheets hadn't been upgraded either. Would stay again because of the free options.

Lovely atrium style hotel! Was there for a conference. Staff were pleasant, spacipus layout. Happy Hour is intense.

The bar was great and the rooms spacious and clean. Food was great as well. The courtyard area was nice to walk through after their happy hour that is exclusive to guests only.

What a great family friendly hotel! Free parking, free happy hour sangria, free fantastic breakfast with omelettes, huge rooms, indoor swimming pool. Excellent.

Nice place to hold business meetings. Was not a guest but only there for classes. Staff was very accommodating and room very comfortable.

Place was clean. Very welcoming. Didn't see many employees but cooking staff when they brought our food. The CAB Sirloin filet was delicious and apple pie was good. Recommend for outings and meetings anytime.

Stayed here night before flight. Great room and the kids enjoyed the pool. Breakfast the next morning was a hit and it was fresh and hot. Will stay here again.

Beautiful holiday decorations and an exceptional professional staff. Enjoyed the event!

The Embassy is located in a pretty area and is easily accessible. There was plenty of parking and spacious. The conference rooms were nice and comfortable but the halways were narrow for the vendor tables and large attendance. There was only a pair of restrooms, too little for such a large number of attendees.

Pretty good, friendly service, excellent full complimentary breakfast and great suites.

Embassy by Hilton is one of my favorite hotels to stay during road trips. Great service....awesome rooms...and great breakfast...the receptions are a good option before dinner.

There for a family reunion. Lobby is fabulous, complete with a well stocked koi pond. Staff was professional and courteous. Room was a suite with two double beds in the bedroom and office/kitchen area separate. Accommodations were clean and neat. The only disappointment was the tub was damaged so that the water never fully drained from the basin, and the drain was slow such that water built up while taking a shower.

I was here for a business conference. The hotel staff were incredibly rude and unhelpful. Our room keys didn't work even after they were replaced 3 times. The AC in our room was broken and leaked all over the luggage. During the banquet i found a hair in my chicken dish. The list goes on but the message is, choose s different hotel especially for a business function.

Everything was great. Beds were comfortable. Breakfast was good. Complimentary happy was nice

Service was good, but the hotel is showing signs of its age and is in need of refurbishment. A good example would be the alarm clocks with Apple 30-pin docks built in. Those were prolific 5+ years ago, but are almost nonexistent now. I'd guess that's how long its been since they made any attempt to update or refurbish those rooms.

Breakfast was great as always, no complaints about the room except the shower. It's a little cramped and the floor was curved so uncomfortable to stand on.

I attended a three-day workshop here ad's the meeting hall was very spacious, the internet connectivity was spotty, and the break service was not replenished.

This was my second stay there, as my husband and I like to get away for an evening. When we stayed there before we enjoyed the managers hour, and we also sat at the bar to have drinks and were able to eat a wonderful dinner. The last time we stayed there we spent $130 on the room, our bar tab was around $100 and dinner was about $100 with apps., dinner and dessert. So only staying one night we usually spend around $400 with tips. This past time we were there, we were unable to relax due to kids running around with out supervision. We were not able to even use the sauna due to kids running in and out. Also pounding on the door to get in the pool. When going back to out room, we seemed to hear a dog winning, and the room next door the slamming 4 or 5 times between 11 and three. This was not a pleasant stay this past time. More security needed to control children unsupervised! The hotel is great and clean, and our bartender, she was great, along with the food! My advise before booking this hotel is: Find out what is going on there before booking, if you are looking to relax!

I stayed here this weekend, while the inside atrium is nice I was let down with the room. I had a basic king suite and for the price I was disappointed. The bed was an old spring mattress that was broken down, the sofa bed was old as well. The blankets were dingy and stained. The spare felt blanket for the sofabed was so old it had wear holes. Neither remotes for the tvs worked and paint was peeling in the bathroom ceiling from mold. What was nice is the cooked to order breakfast and evening refreshments. They had a complimentary full bar and snacks. For the price I will definitely not be staying here again. The $10 rate for WiFi is ridiculous when I can get free WiFi at mcdonalds. Also reception when checking in was rude to my son because we are an inter-racial family. Very dissapoined with this place.