 5 915件の口コミ

Homewood Suites by Hilton Aliso Viejo - Laguna Beach

110 Vantis Drive, Aliso Viejo, CA 92656, アメリカ合衆国 場所

Homewood Suites by Hilton Aliso Viejo - Laguna Beach

Hilton Aliso Viejo -Laguna BeachによるHomewood Suitesへようこそ。ビーチからわずか10分で、すべての南カリフォルニアのエンターテイメントとカルチャーに便利な場所で、私たちのホテルは、スイート、無料の朝食、無料の平日の夕方のソーシャル*を提供する唯一のエリアです。私たちは30マイルの絵のように美しい自転車やハイキングトレイルに隣接していますが、ショッピングアウトレット、映画館、レストランの素晴らしいセレクションは徒歩圏内にあります。魅力的で活気のあるオールスイーツホテルは、オンプレミスの洗濯、無料の食料品のショッピング、24時間のコンビニエンスストアなど、家のすべての快適さを提供します。最先端の先駆者機器と屋外加熱された塩水プールの水泳の長さを備えたフィットネスセンターで運動します。ゲストは外に出て、バーとファイヤーピットを備えた外側の座席エリアで輝かしいカリフォルニアの日差しを楽しむことができます。 648平方フィートの会議室は、小さな会議に最適で、最大40人のゲストに座り、オーディオビジュアル機器とケータリング用のカウンターを備えています。ラグナ美術館でいくつかの文化を取り入れるか、アリソビーチパークやアリソ&ampなどの多くの都市公園を散歩します。ウッドキャニオンズパーク。毎年恒例の地元のイベントには、ニューポートビーチフィルムフェスティバルとラグナビーチミュージックフェスティバルが含まれます。 *月曜日 - 木曜日に提供。州および地方の法律の対象。合法的な飲酒年齢でなければなりません。

Theres nothing like being at home. Home is where life is. Where you engage in life on your terms. Your stuff, your routine, your rhythm. At Homewood Suites Aliso Viejo, everything we do is dedicated to making life on the road more about life and less about the road. We have everything you need to stay energized and productive on the road. At our Homewood Suites by Hilton, you will enjoy a range of inclusive perks to help you feel right at home. Indulge in a hot full buffet breakfast each morning and evening dinner and drinks*, Monday through Thursday. If you forget something, there's a 24-hour on site convenience store. Other benefits include newspaper delivery every weekday and complimentary WiFi. It's all you need to make yourself at home. Catch up with work at the business center, work out in the fitness center, or visit one of the many southern California sites.

ルーム

場所

ホテル

  • インターネット
    無料インターネット
  • 無料WiFi
  • 公共エリアでのノートパソコンで高速インターネット接続が利用可能
  • 公共エリアでの無線インターネット接続
  • 交通
    無料駐車場
  • 敷地内の駐車場
  • 駐車場
  • 安全な駐車場
  • 列車のアクセス
  • フロント
    24時間対応のフロントデスク
  • 手荷物ホールド
  • アーリーチェックイン
  • エクスプレスチェックイン
  • エクスプレスチェックアウト
  • フロントデスク
  • レイトチェックアウト利用可能
  • 格納スペース
  • 離れて働きます
    ビジネスセンター
  • コンセントを備えたデスク
  • フォトコピーセンター
  • 一般的な
    空調
  • 屋内廊下
  • 禁煙ルーム
  • 専用バスまたはシャワー
  • 公共エリアの冷暖房完備
  • ホテルのサービス
    24時間警備体制
  • ドライクリーニング
  • 火災安全性に準拠
  • フルサービスのハウスキーピング
  • 利用可能な食料品の買い物サービス
  • ヘアドライヤー
  • ハウスキーピング - 毎日
  • アイロンボード
  • ランドリー/バレットサービス
  • パブリックアドレスシステム
  • セーフティーボックス
  • セキュリティ
  • バレットクリーニング
  • バレー即日ドライクリーニング
  • ウェイクアップサービス
  • 他の人と旅行
    子供に優しいです
  • ファミリープラン
  • ペット可
  • アクセス可能な
    アクセ施設
  • エレベーター
  • イベント
    イブニングレセプション
  • 会議室

ルーム

  • コミュニケーション
    高速インターネット接続
  • ボイスメール
  • バスルーム
    バスルームアメニティ
  • 食料と飲料
    コー​​ヒー/ティーメーカー
  • 食器洗い機
  • フルキッチン
  • キッチン
  • 簡易台所
  • マイクロ波
  • 冷凍装置
  • エンターテインメント
    すべてのニュースチャンネル
  • 利用可能CNN
  • ビジネス
    コピー機
  • デスクで利用可能な予備電源コンセント
  • メッセージライト付き電話
  • 一般的な
    アラーム時計
  • ファイアアラーム
  • アイアン
  • 禁煙
  • 煙探知機

レクリエーション

  • プール
    温水プール
  • 室内プール
  • 屋外プール
  • プール
  • ウェルネス
    ジャグジー
  • ワールプール
  • フィットネス
    エクササイズジム
  • フィットネスセンター
  • スポーツ
    テニスコート
  • ウォータースポーツ

飲食

  • 食事の計画
    朝食ビュッフェ
  • 無料の朝食ブッフェ
  • 特別な注意
    無料のカクテル
  • ロビーで無料のコーヒー
  • 無料のイブニングレセプション
  • 客室に無料のコーヒーや紅茶
  • ロビーのコーヒーサービス
  • ウェルカムドリンク
  • グリーン食品
    地元や季節の食べ物
  • キッチン設備
    バーベキューグリル
  • アウトレットタイプ
    カクテルラウンジ

朝食

  • 無料の朝食ブッフェ
  • 朝食ビュッフェ

ハウスポリシー

  • チェックイン時間: 15:00
  • チェックアウト時間: 11:00

キャンセルポリシー
予約はペナルティを避けるために、ご到着前に24時間をキャンセルする必要があります。ポリシーが変更されることがあります。

他の人と一緒に旅行

子供の方針
既存のベッドをご利用の場合、子供18歳と若いが親の部屋に無料で宿泊します

ペットはリクエストに応じて許可されています。
One time non-refundable fee of $125.00+

サービス言語

  • 英語

コンシェルジュのヒント

月曜日から木曜日の夕方までのダイニングルームに立ち寄って、無料の夜の社交を楽しんでください。飲み物や「小さなプレート」の提供を楽しみながら、友人、家族、さらにはホームウッドスイートのスタッフと交流します。これらは、前菜や小さな満足のいく食事としてちょうどいいサイズです。

ようこそ容量

  • 会議室の数: 1
  • スリーピングルームの数: 129
  • 最大の会議室のサイズ: 700 sq. ft.

駐車場

  • 無料駐車場
  • 敷地内の駐車場
  • 駐車場
  • 駐車場
  • 安全な駐車場

アメニティ

  • 警備員
  • 最大座席数

自然環境

物件の環境保護アクション

環境問題は、世界の人々や生態系の福祉に影響を与えます。私たちは、バリューチェーン全体で可能な限り効率的に動作するように努めています。低炭素今後は、エネルギーと水の使用量を削減し、監視します。埋立地に私たちの廃棄物を削減するための取り組みの一環として、廃棄物のための包括的な戦略を作成し、当社の事業やサプライチェーンにおける食品廃棄物を減らすためにWWFと協力しています。責任ある調達が違い:私たちは可能な限りローカルで商品やサービスを調達します。


  •  地元や季節の食べ物

認定

ISO 14001

ISO 14001は、効果的な環境管理システムを設置する方法を概説する国際的に受け入れられている基準です。次のような環境責任を見落とすことなく、企業が商業的に成功し続けるのを支援するように設計されています。•環境パフォーマンスを絶えず改善します。•地方および国家規制やその他の要件に準拠しています。消費•廃棄物のリサイクルと回復の促進•従業員の間で環境意識を高め、活動において良い慣行を採用するように訓練する•エコラベルハウスキーピング製品の使用•持続可能な森林認定用紙の使用

ISO 50001

ISO 50001は、ISO 9001やISO 14001などの他の有名な標準にも使用される継続的な改善の管理システムモデルに基づいています。これにより、組織はエネルギー管理を全体的な努力に統合して品質と環境管理を改善しやすくなります。 ISO 50001は、組織の要件のフレームワークを提供します。-エネルギーのより効率的な使用のためのポリシーを開発 - ターゲットと目的を修正するためのポリシーを満たす - データを使用してエネルギー使用に関する決定をよりよく理解し、決定する - 結果を測定 - ポリシーは機能し、エネルギー管理を継続的に改善します。

最も参考になったレビュー 9 15件の口コミ

A Google User
6年 前 – Google

8

My stay was comfortable. The suites had all the basic amenities that a person needs at home. Loved my stay. The only improvement could be for breakfast. Eggs were dry and sausages were overcooked.

Brian Rose
6年 前 – Google

7

Nice and clean hotel. Beds creak a bit, but comfortable. The breakfast in the morning was good, with plenty to choose from. Every staff member we encountered was nice and accommodating.

Anthony Fortunaso
6年 前 – Google

7

Great location and amazing staff. We had a large group and they were super friendly. Free breakfast was also amazing, and a little different every morning so that was nice. Great patio to BBQ by the pool. Rooms were a great size.

Sheldon Watson
6年 前 – Google

10

Nice brand new hotel with very friendly and courteous staff. Rooms are large with their own kitchen if you wanted to cook etc. Cute pool and sun deck as well. Plenty of free parking.

Bruce Boyer
6年 前 – Google

10

Excellent staff, especially Tito! He's the man! Clean, new feel. Would recommend to everyone.

Jesse Ames
6年 前 – Google

7

It was a great experience the room had a king size bed and a pull out couch. With a stove tops, full size fridge, dishwasher and sink. The room was nicely decorated and modern. It was clean. The breakfast they have every morning is great and complimentary.

Kyra Smith
6年 前 – Google

8

Rooms were large and clean. There is a full size fridge, microwave, stove top and dishwasher in the kitchen. Beds are comfortable and guest service were very nice. Room wall are a bit thin but overall I would recommend this hotel and I would stay again. It's in a cute neighborhood with shops all around.

Michael M & J'S Cards And Collectibles pigg
6年 前 – Google

9

The most amazing home feeling hotel ever. Will be returning more from now on. Loved the experience.

Tim Hurford
6年 前 – Google

9

Lovely hotel. Friendly staff. Free continental breakfast daily. and it's a good one. Cereal oatmeal boiled eggs waffle makers muffins croissants bagels and a hot section with some sort of eggs meat and hash browns. Juice and milk too. And fresh fruit. 6am til sometime during business week and starts at7 on the weekend.

Also free beer and wine five to seven PM Mon to Thurs and some sort of dinner.

Rooms are gorgeous.

Lovely walking path down to a Cinema and food/shopping.

Mohammad AlSaeed
6年 前 – Google

9

Friendliest staff; clean rooms; very good location; comfortable beds; good breakfast and afternoon snacks (the kids love the cookies). We stayed for over a month and will stay here again every time we visit.

Tracie Y
6年 前 – Google

8

Suites are small, amenities are few. Not enough coffee in room, sofa bed was awful. Breakfast was decent, however the types of coffee was moved around, had to search for decaf and robust. Centrally located with lots of restaurants close by. The bar had weird hours, never knew if it would be open at the end of each day.

Carl Cohen
6年 前 – Google

9

Clean, convenient and every amenity a traveler could imagine. Close to shops and great restaurants. If you're visiting for business, the Homewood Suites is a great value.

Paul Ruiz
6年 前 – Google

9

Fantastic hotel with excellent amenities...hotel is close to everything. Kitchens and living areas in rooms are especially great for families or extended stays. Outdoor grills, firepit, heated pool and hot tub are fantastic amenities.

Cindy Allison
6年 前 – Google

9

It was clean and comfortable. The staff was friendly. I would definitely recommend this to anyone staying in that area. Easy to get to parking is no problem.

maria luna
6年 前 – Google

9

Wonderful place to stay. The happy hour drinks and salads, soup is like a dinner, for free!!! Breakfast menu is various and bountiful. Superb place to stay.

Sharon Smith
6年 前 – Google

9

This is a beautiful hotel. The evening socials are wonderful the food is really delicious for the evening socials and breakfasts. Everyone is so friendly and helpful. Nick at the front desk was so friendly and helped us find everything we needed. The rooms are big and so comfortable, beds are comfortable. Stores & theatre are very close. We loved staying here.

TurnKey Vacation Rentals Gold Coast California
6年 前 – Google

7

Really easy check in and check out. Rooms are nice. Breakfast was ok, but know it is hard when buffet style

Derek L.C.
6年 前 – Google

8

Hotel is very clean and comfortable. Staff is friendly and helpful. Breakfast is free with a variety of choices like fresh fruit salad, waffles, eggs, etc. Laundry facilities on site accept credit cards. The one thing that I didn't like was that they have no reserved parking for diamond members but have close to 20 spots for electric and hybrid cars.

Robert Lee
6年 前 – Google

10

I stayed here on a business trip. The hotel was very nice. They have fresh cookies for you when you arrive and free snacks/ drinks before 7 pm. The room was very nice and had all the features of an apartment.

Priscilla Vuong
6年 前 – Google

10

Beautiful and clean room. Easy to find and to get to. I would definitely stay again

Doc Dokes
6年 前 – Google

9

You have to love a hotel that still provides free internet, no cost parking and complimentary breakfast. They offer all of this at such a great price. The hotel Is still very clean and beautiful. It's the best of all worlds.

KRGOVIC Miljan
6年 前 – Google

9

Fantastic deal, great location near by major shopping malls, businesses and restaurants. Extremely friendly and hard working staff.
Convenience, comfort and affordability, will visit again, A+ !!!

Tony Belosi
6年 前 – Google

9

The BEST hotel I've ever visited...
I love this place!
- The breakfast & dinner (that are INCLUDED with the cost of your room) are phenomenal!
- The staff is always friendly & eager to help.
- The rooms are great; large, comfortable & CLEAN!
- Outside patio with Fire-Pit - Awesome!

I can't believe it only has a 3-Star rating.
- This place is seriously worth the money.
You will not be disappointed with your stay!

Tana Ngin
6年 前 – Google

9

This place was awesome. The staff here kick butts and the free food and drinks was an amazing extra. Highly recommend this place. It's also a 15 min walk to some a lot of food and cinema.

Abby Balboa
7年 前 – Google

7

I've stayed here 4 times in the last 4 months. The staff is extremely friendly. The rooms are modern and clean. The bed is comfortable, although the pillows are a little too soft for my liking. My only real issue is, every single time that I've stayed, the ceiling fan and lights on the ceiling fan will turn on and off at random times throughout the day and I would be no where near the switch! Sometimes it'll be one or the other, sometimes both at the same time. My co-workers that have also stayed here said they've experienced the same thing.

DILL IFC
7年 前 – Google

8

Clean, friendly service, complimentary breakfast & dinner....what else could you want? We stayed in a 1 bedroom suite with my 2 kids, ages 11 and 8. There were 2 queen beds and a sleeper sofa in the sitting area. The beds were very comfortable. The sofa bed was very thin or needed replacement. We could really feel the springs under the padding. Even at 115 lbs, the springs sagged in the middle for me.

We didn't cook in the kitchenette but having cutlery, serviceware, microwave, and full size fridge was very convenient. We were staying here because our wood flooring was being replaced due to a leak and it was definitely nice to have the kitchenette to save unfinished food and to reheat it.

My only complaints are the shower and the noise. The shower temperature fluctuated warm and cool every 3 seconds. In the first half of my shower, I also kept needing to increase the temperature. The temp stabilized after awhile so I think it's dependent on how many people are using their water from the same line of pipes. The walls also are not great at insulating against noise. I could clearly hear my neighbor when she was speaking loudly to her kids, presumably, that she was going down to do laundry. If you have inconsiderate neighbors, it could be a painful stay. Thankfully our neighbors seem to have checked out because I haven't heard much commotion and it's already 8:36pm. You'll also hear people from the hallway. That's common in most hotels.

All in all, with the complimentary hot breakfast and dinner, hot coffee in the lobby, and other usual freebies, I'd give it a thumbs up. We didn't partake in the alcohol during the evening social but I presume there's no extra charge for that.

Paul Harper
7年 前 – Google

9

A newer hotel with helpful and friendly staff. If you are working in the area you can't beat the convenience. I will definitely be staying at this hotel again.

chad rains
7年 前 – Google

10

I am a loyal Marriott guy and spend about 2 weeks a month in Aliso Viejo for work but I stay here when they have an open room. By far the best hotel in Aliso Viejo in my opinion. Awesome staff, updated and roomy suites, great breakfasts and evening mixers. My only complaint is its hard to get a room because they are constantly full. Can't blame them though. Travelers now know of this gem!

Rebecca Harris
7年 前 – Google

4

There are things to enjoy at this modern hotel but there were also several frustrations. I have the highest elite status but my first room was across from the ice machine, and hallway noise was a concern. The courtesy of the front desk staff was inconsistent. Breakfast was tasty but crowded with lots of tables for two while many guests were families. Laundry facilities were a positive with several washers. My kids enjoyed the pool and the pool table. Housekeeping was also a positive.

Ryan Ball
7年 前 – Google

9

My fiancee is staying here leading up to our wedding. The staff was great welcoming us and mentioned they had happy hour most days of the week. The rooms were nice and clean as well!

Steve Martindill
7年 前 – Google

9

Beautiful hotel on beautiful grounds. Located in "City Walk", a business/townhome development with some limited shopping. Friendly and helpful staff.

Frankie Rae Callahan
7年 前 – Google

10

The staff was very friendly. They serve complimentary food and drinks in the evening and breakfast in the morning. Rooms are spacious and clean.

Lee Hay
7年 前 – Google

9

Location of the property is a little off the beaten path, but was filled to capacity on a week night. Very clean, modern and comfortable. A light dinner was served, complimentary, as well as adult drinks. Breakfast was delicious and plenty. Overall a five star review from me.

Alan August Nitikman
7年 前 – Google

10

This is one of my best experiences in an extended stay hotel; it really doesn't feel like one. The staff is outstanding and consistently work hard to make you feel at home and taken care of. They don't have a restaurant, but they have a happy hour that, much of the time, easily provides enough good food to take care of dinner. That's available every day but Monday, if I recall. With Happy Hour, they serve single selections of wine & beer. They do have a good hot breakfast -- not fancy or world-class, but solid and convenient.
The rooms are clean and spacious, the amenities reasonable.
The WiFi is okay, but you have to kick in $10/day for "high-speed" WiFi. I checked the speeds and the high-speed is definitely faster. They have a good TV and the usual premium channels.
Good beds, a choice of firmness/size for the pillows, beautiful bathrooms. As I said, better than your typical extended stay hotel. You can get a good price and room calling them directly and being friendly to the very friendly, helpful staff. Good restaurants are in reasonable walking distance and, certainly, easy driving distance.

Jeffrey Macko
7年 前 – Google

7

Nice new hotel. Clean well furnished rooms. Needs more parking spaces. Hotel staff found me a spot by moving their personal car.

Martin Ngo
7年 前 – Google

9

Very nice and clean. Came to visit a friend from out of town that was staying here. Plenty of amentities for the business and family traveller. I didn't realize how accommodating it was.

Andrew Cates
7年 前 – Google

7

The location of this hotel is kind of in a different spot surrounded by office buildings.the hotel itself is very nice, new and modern. The rooms are also nice, new, modern and clean. The personnel at the front desk are not overly friendly or helpful but they are efficient.

Shawn Buchanan
7年 前 – Google

8

New and clean. Professional and friendly staff. Spacious rooms with kitchens. Great for exrended stays.

HEATHER LUKENS
7年 前 – Google

9

Absolutely Wonderful Hotel! Staff goes out if there way to make you happy! Beds are comfortable!!

Can't beat the HUGE free breakfast, free evening socials with food/beer/wine, free internet, free parking, refrigerator, and cooktop!

Would totally stay here again in a heartbeat!!

Cal Chen
7年 前 – Google

9

I have never been to a hotel with a built in kitchen for under $150 a night. So nice, I would love to come here again. Every looks so modern and nice

Romel Bumagat
7年 前 – Google

9

Lovely hotel, spacious rooms, very helpful staff. Food is great, with good choices too for breakfast and dinner.

Amy Northcutt
7年 前 – Google

9

Great rooms, really nicely designed. Lovely hot tub space. Awesome breakfast.

David Truong
7年 前 – Google

10

Went to your the hotel for booking rooms for our wedding. Super clean, modern, and spacious. Our tour guide was super personable and friendly. We decided to go ahead and block the rooms for our wedding after the tour.

Matt Peppes
7年 前 – Google

9

Great service when checking in and the rooms were incredible! Probably the best looking and most clean room at any Homewood I've ever stayed in! There is also a ton places to eat nearby.

Donald Rivera
7年 前 – Google

10

This hotel was excellent. The rooms are extremely spacious and very clean and new. The staff is wonderful, and it's quiet at night. The air worked really well and the fitness center is amazing! Treadmills,weights, machines and even a foam roller. Highly recommend this hotel.

BaoKiem Luu Ho
7年 前 – Google

10

Clean and love the location, city Walk is right behind the hotel. Beautiful hiking trails right by the area. Lots of things to do

Alec Hardy
7年 前 – Google

8

Very nice and affordable prices. Great rooms and a homey feel. Complimentary breakfast was somewhat disappointing but you can't complain about free. Staff was friendly and accommodating. Pool was very warm and highly chlorinated.

Edit: Stairwells lock on the stair side disallowing reentery to floor hall. There is no indication for this nor is there a centrally located unlocked staircase. This may violate IBC 2006 building codes. Removed a star.

Lindsey Kelley
7年 前 – Google

9

Location is great! Close to lots of food, and entertainment. Beautiful park nearby.

jason koyama
7年 前 – Google

9

Great location with friendly staff. Cheap prices for a wonderful hotel.

Israel Martinez
7年 前 – Google

10

A will say a recommended this hotel even that its not a 5 stars at all a give 5 because its super clean and new

Ray Kepler
7年 前 – Google

9

Hotel staff was kind, socials in the morning were entertaining with free food, and the breakfast was good also

Richard Hobeiche
8年 前 – Google

10

Can't really complain about anything the rooms were clean, spacious and modern. Beds were comfortable with tons of pillows. Breakfast buffet is great and it's not just cereal and muffins, they have eggs sausages, fruits yogurt etc. it was a good spread for being included and the staff was friendly and helpful when we had a problem with the reservation.

Craig DeLong
8年 前 – Google

10

Clean hotel that is well maintained and staffed by great people. The patio area was well design and a pleasure to relax at. The breakfast was okay, a little cramped when the hotel is full. Also if the hotel is full there is limited parking, as in no parking but staff was accommodating to the situation.

Melissa McClure
8年 前 – Google

10

Nice bed. Busy that night but I didn't hear anything from my neighbors. Nice breakfast too.

Makoa Fautua
8年 前 – Google

9

Big rooms. Clean environment. Self parking only.

K Gharib
8年 前 – Google

10

Great Hotel . Our family of four (18 months and 5 year old) had a great time for a full week.
The front desk staff were professional and very polite. Sally was extremely nice and had beautiful smile all the time.
There was always free coffee and hot tea at the lobby 24 hours a day. Their breakfast was excellent. There were 3 staff always there restocking food and cleaning the tables. They were greeting everybody with smile and were trying to have short conversation with all guests. Natalie, Carlos, and Marta were extremely nice and friendly. They were kids friendly and it seemed they really loved what they were doing. They had fresh fruits, yogurt, oatmill, toast, bagels, breakfast cakes, waffles, 3 types of cearial, milk, juices, sausage, omelette, potatoes... All fresh and tasty.
The room was spotless . Shower was large and there was an iron and blow dry in the closet. The blow dry was good and not like other hotels old and weak. The kitchen area in the room was very nice. There was a set of dishes for 4 people, knives, can opener, coffee maker and washing supply ( sponge, dish washer liquid, towel, paper towel..). There was a desk, sofa and chair in each room.
The free wifi was strong we had connection all around the Hotel even in a parking area.
The pool was clean and they were maintaining it everyday.
Every evening they were offering complimentory snack which we had just one time. They served chicken nuggets, coleslaw, salad, soup, red potatoes, veggies and dips.
Each floor had a ice Machine and a trash can which was always kept empty and clean.
The keys were digital and the room was quite.
Everything was great and everyone was warm and welcoming.

Sherri crow
8年 前 – Google

4

I stayed at the hotel for two nights it was not a good experience. We booked a couple of rooms. My light kept coming on in the middle of the night and waking us up and they said they was not any maintenance available during the night that they would send someone up during the day. They sent up someone and said the light just needed to be programed and the same thing happened the next night. The trash was over flowing in the restrooms in the lobby. We tried to buy something at the front desk and it took about 20 minutes. The Jacuzzi did not work right. The breakfast was horrible they severed tater tots and luch meat slices of Canadian bacon over cooked. They were out of everything even butter and juice. On a good note the rooms were clean. I think they were just not prepared to be open yet. It seemed like no one was in charge and no one knew what they were doing. Oh and before I forget where you eat breakfast is a pool table in the room so there were children be extremely loud while you eat your breakfast. All and all not a good experience at all seeing how this was my first impression of a Hilton. Maybe in time it will improve. They definitely need to do some adjustments. The Marriott across the way was the same rate and my friend said it was a amazing experience.