5 920件の口コミ

Homewood Suites by Hilton Atlanta Airport North

3405 Bobby Brown Parkway, Atlanta, GA 30344, アメリカ合衆国 場所

Homewood Suites by Hilton Atlanta Airport North

プールとホットタブは、2023年5月15日から2023年12月31日、メンテナンスのために閉鎖されます。ご不便をおかけして申し訳ありませんが、ハーツフィールド国際空港から1マイル以内、アトランタのダウンタウンからわずか7マイルに位置する、ヒルトンアトランタ空港ノースホテルのホームウッドスイーツへの歓迎です。すべて徒歩圏内に、さまざまなバーやレストランに簡単にアクセスできるようになり、ターナーフィールド、CNNセンター、ジョージアドーム、フィリップスアリーナなど、人気のあるアトランタのアトラクションをご覧ください。独立したリビングエリアとキッチンを備えた1ベッドルームまたは2ベッドルームのスイートで、仕事、勉強、遊びのスペースをお楽しみください。この延長されたアトランタホテルのすべてのスイートには、追加のゲストを収容するためにリビングエリアにソファベッドがあります。 1560平方フィートで最大80人のビジネスイベントまたはトレーニングセッションを計画します。会議室。これは、2つの個別の機能スペースに分割できます。無料のWiFi、屋内スパプール、フィットネスセンター、24時間のスイートショップなど、ハーツフィールド国際空港の近くのホテルで提供されるアメニティの範囲を活用してください。無料の駐車場の便利さと、空港とホテルの間を30分ごとに運営する無料のシャトルサービスをお楽しみください。毎朝無料のホットフルブレックファーストをお楽しみください。忙しい一日を過ごした後、リラックスして、月曜日から木曜日まで提供されています。 *地方および州の法律が適用されます

Located one exit away from Hartsfield-Jackson International Airport. Located right off the busiest major interstate Within a ten mile radius of Downtown and Midtown Atlanta

ルーム

場所

Homewood Suites by Hilton Atlanta Airport North
3405 Bobby Brown Parkway, Atlanta, GA 30344, アメリカ合衆国

ホテル

  • インターネット
    無料インターネット
  • 無料WiFi
  • 公共エリアでのノートパソコンで高速インターネット接続が利用可能
  • 公共エリアでの無線インターネット接続
  • 交通
    無料空港シャトルバス
  • 無料駐車場
  • 敷地内の駐車場
  • 駐車場
  • 安全な駐車場
  • 列車のアクセス
  • フロント
    24時間対応のフロントデスク
  • 手荷物ホールド
  • アーリーチェックイン
  • エクスプレスチェックイン
  • エクスプレスチェックアウト
  • フロントデスク
  • レイトチェックアウト利用可能
  • 格納スペース
  • 離れて働きます
    ビジネスセンター
  • コンセントを備えたデスク
  • フォトコピーセンター
  • 一般的な
    空調
  • 加熱のルーム
  • 屋内廊下
  • 禁煙ルーム
  • 専用バスまたはシャワー
  • 公共エリアの冷暖房完備
  • ホテルのサービス
    24時間警備体制
  • ドライクリーニング
  • 火災安全性に準拠
  • フルサービスのハウスキーピング
  • 利用可能な食料品の買い物サービス
  • ヘアドライヤー
  • ハウスキーピング - 毎日
  • アイロンボード
  • ランドリー/バレットサービス
  • オンサイトランドリー
  • パブリックアドレスシステム
  • セーフティーボックス
  • セキュリティ
  • ターンダウンサービス
  • バレットクリーニング
  • バレー即日ドライクリーニング
  • ウェイクアップサービス
  • アウトレット
    雑貨/コンビニエンスストア
  • 他の人と旅行
    子供に優しいです
  • ファミリープラン
  • ペット可
  • アクセス可能な
    アクセ施設
  • エレベーター
  • イベント
    イブニングレセプション
  • 会議室
  • 環境保護施設
    地域社会の関与

ルーム

  • コミュニケーション
    高速インターネット接続
  • スピーカーフォン
  • 寝具
    ソファーベッド
  • バスルーム
    バスルームアメニティ
  • 食料と飲料
    コー​​ヒー/ティーメーカー
  • 食器洗い機
  • フルキッチン
  • キッチン
  • 簡易台所
  • マイクロ波
  • 冷凍装置
  • エンターテインメント
    すべてのニュースチャンネル
  • ケーブルテレビ
  • 利用可能CNN
  • DVDプレーヤー
  • ビジネス
    コピー機
  • デスク
  • ランプ付きデスク
  • デスクで利用可能な予備電源コンセント
  • 一般的な
    個別に部屋に調節可能なエアコン
  • アラーム時計
  • ファイアアラーム
  • アイアン
  • 禁煙
  • セーフ
  • 自己制御された加熱/冷却システム
  • 煙探知機

レクリエーション

  • プール
    室内プール
  • プール
  • ウェルネス
    ジャグジー
  • ワールプール
  • フィットネス
    24時間営業のフィットネスセンター
  • エクササイズジム
  • フィットネスセンター
  • スポーツ
    ゴルフ

飲食

  • 食事の計画
    朝食ビュッフェ
  • 無料の朝食ブッフェ
  • 無料のフルアメリカン朝食
  • 特別な注意
    無料のカクテル
  • ロビーで無料のコーヒー
  • 無料のイブニングレセプション
  • 客室に無料のコーヒーや紅茶
  • ロビーのコーヒーサービス
  • ウェルカムドリンク
  • グリーン食品
    地元や季節の食べ物
  • キッチン設備
    バーベキューグリル
  • アウトレットタイプ
    カクテルラウンジ

朝食

  • 無料の朝食ブッフェ
  • 無料のフルアメリカン朝食
  • 朝食ビュッフェ

ハウスポリシー

  • チェックイン時間: 15:00
  • チェックアウト時間: 12:00

キャンセルポリシー
保証金が必要な場合を除いて、すべての予約は、ご到着前に夜23:59ホスト時間によってキャンセルされなければなりません。この予約は電子的に行われている場合は混乱とノーショー法案を回避するために、電子的にそれをキャンセルしてください。ポリシーが変更されることがありますか。?

他の人と一緒に旅行

子供の方針
既存のベッドをご利用の場合、子供18歳と若いが親の部屋で無料にてご利用いただけます。

ペットはリクエストに応じて許可されています。
$150 per pet non refundable fee

サービス言語

  • 英語

コンシェルジュのヒント

月曜日から木曜日の夕方までのダイニングルームに立ち寄って、無料の夜の社交を楽しんでください。飲み物や「小さなプレート」の提供を楽しみながら、友人、家族、さらにはホームウッドスイートのスタッフと交流します。これらは、前菜や小さな満足のいく食事としてちょうどいいサイズです。

ようこそ容量

  • 会議室の数: 3
  • スリーピングルームの数: 122
  • 最大の会議室のサイズ: 1500 sq. ft.

駐車場

  • 無料駐車場
  • 敷地内の駐車場
  • 駐車場
  • 駐車場
  • 安全な駐車場

アメニティ

  • 警備員
  • 最大座席数

自然環境

物件の環境保護アクション

環境問題は、世界の人々や生態系の福祉に影響を与えます。私たちは、バリューチェーン全体で可能な限り効率的に動作するように努めています。低炭素今後は、エネルギーと水の使用量を削減し、監視します。埋立地に私たちの廃棄物を削減するための取り組みの一環として、廃棄物のための包括的な戦略を作成し、当社の事業やサプライチェーンにおける食品廃棄物を減らすためにWWFと協力しています。責任ある調達が違い:私たちは可能な限りローカルで商品やサービスを調達します。


  •  地元や季節の食べ物
  •  地域社会の関与

認定

ISO 14001

ISO 14001は、効果的な環境管理システムを設置する方法を概説する国際的に受け入れられている基準です。次のような環境責任を見落とすことなく、企業が商業的に成功し続けるのを支援するように設計されています。•環境パフォーマンスを絶えず改善します。•地方および国家規制やその他の要件に準拠しています。消費•廃棄物のリサイクルと回復の促進•従業員の間で環境意識を高め、活動において良い慣行を採用するように訓練する•エコラベルハウスキーピング製品の使用•持続可能な森林認定用紙の使用

ISO 50001

ISO 50001は、ISO 9001やISO 14001などの他の有名な標準にも使用される継続的な改善の管理システムモデルに基づいています。これにより、組織はエネルギー管理を全体的な努力に統合して品質と環境管理を改善しやすくなります。 ISO 50001は、組織の要件のフレームワークを提供します。-エネルギーのより効率的な使用のためのポリシーを開発 - ターゲットと目的を修正するためのポリシーを満たす - データを使用してエネルギー使用に関する決定をよりよく理解し、決定する - 結果を測定 - ポリシーは機能し、エネルギー管理を継続的に改善します。

最も参考になったレビュー 9 20件の口コミ

Casey Firebaugh
6年 前 – Google

9

Staff was very friendly and helpful with providing items I was in need of. The room was spacious and clean. Breakfast was great. Very nice hotel.

Rachel Darden
6年 前 – Google

6

Was not planning on spending the night in Atlanta but was displaced when I missed my connecting flight. Booked this property on Kayak and requested a Queen/Queen suite, as I was traveling with a friend.

Arrived to the hotel to find they had no Queen rooms available (apparently the AC in 2 rooms was down which forced some relocating of guests). Not a huge deal. The woman at the desk was very friendly and apologetic. She told us all she had was a King with a pullout sofa.

The hotel itself could have used some serious housekeeping. All of the common area carpet, in the hallways and elevators, needed a good vacuuming. When we arrived to our room, the same was true. There were crumbs on the tile floor and the carpet. Again, an easily solvable problem with a vacuum but it makes an impression. In the morning, when we were checking out, there was garbage on the floor in the Lobby that nobody seemed in a rush to clean up.

Jason Dones
6年 前 – Google

4

Service was mediocre at best and we got a dirty room. We came in to find dust EVERYWHERE, and some of the finer things missing. The staff however was happy to a accommodate us and worked very well as a whole. Untill 10pm when the staff apparently leaves and can no longer help you.

Marjorie Young
6年 前 – Google

9

Staff very nice. Hotel fairly new so its clean. Rooms are spacious. Bed comfortable. Breakfast is very good.

Calley Smith
6年 前 – Google

10

Location is great for airport. Shuttle is always on time and staff is very friendly. Breakfast and “snacks” provided at nighttime is more than enough for a meal!! The staff working in the food area is extraordinary- they come by asking if you need anything or if they can take anything for you. Rooms are clean and very large. Will definitely return in the future!

Brent Nordquist
6年 前 – Google

8

Pretty good stay for a lower price than others nearby. Good customer service. Decor has seen better days but room was clean and we had a quiet night. Standard breakfast bar. No hair dryer in room.

Davena Dahunsi
6年 前 – Google

9

I visited Homewood Suites for a professional development workshop. The conference room was nice. Coffee and ice water were provided as a courtesy. When it was time to go to lunch, one of the employees recommended a great local restaurant and provided us with a card for us to receive 15% off our meal.

Karen Cirilo-Chernecki
6年 前 – Google

7

I'm so glad we found this hotel. I have nothing bad to say. The place is clean, beds are comfy, well-maintained, staff are very nice and good location. Very close to the airport. I would definitely come back here again.

Thomas Bowers
6年 前 – Google

8

Very nice, clean, large rooms. Comfortable beds and great water pressure in the shower. Awesome coffee. The only downer is the pool area is hot, smells heavily of chlorine and extremely loud if kids are present and screaming.

James Gregory
6年 前 – Google

7

Great location for the airport. If you're going to do things downtown, this is not the hotel for you due to distance. Only one entrance/exit ro hotel, so keep that in mind on a very busy road. Breakfast was very good in variety. Staff very kind. Getting in and out of the bathtub/shower was difficult because of tub height. Keep that in mind when getting in and out and put towels down in bathroom and outside sink area. Tile is very slippery. I did mention this to staff, but was very aware there is nothing they can do. Maybe a rug in front of sink? Again, staff was very nice.

C Policastro
6年 前 – Google

8

Great layout in the room, you walk into the kitchen with a table that faces the TV which can swing to be seen from the bed. Then you walk into the living room, bedroom then the bathroom, it's a big square. Nice and comfy beds and sofas.

Very clean! The fitness center is big too with 4 treadmills and a large floor area. They have a cable machine and free weights as well.

Breakfast was decent, I didn't like many of the choices they offer and there was no "cook to order" option.

I would stay here again.

Chasity Allred
6年 前 – Google

7

Pretty room , looks new, looked clean, except few hairs in bathroom floor behind door in corner. Staff was very friendly. Felt safe here. I usually cant rest comfortably worrying about how gross hotels are but I rested beds looked clean. Didn't come home with any bed bugs or other critters always a plus😊

Timothy Sugars
6年 前 – Google

9

I enjoyed the nice gym. The room was very accommodating and homey. The staff was super nice and provided great service. Totally enjoyed my stay

Timothy Mcandrew
6年 前 – Google

8

Hotel is very nice on the inside. Phone service is somehow really bad inside though. The gym looks very nice, but each treadmill has major flaw, only one is usable, and the weight machine is also unusable. Good selection of dumbbells.

Nyota Bodkin
6年 前 – Google

9

Great customer service at the front desk by Andrea. They offer free dinner wine and beer and breakfast between certain hours. The room has a full kitchen and living room bed was super comfortable room has a ceiling fan room was clean and furniture was updated. I loved my stay here.

Karen-Brandee KB
6年 前 – Google

10

Had water damage at home from broken washing machine, but this place has been a wonderful home away from home for us. Very convenient location to 75N&S, airport, local dining, and they even provide wonderful breakfast and evening reception daily! I was able to continue aquatherapy in their indoor pool, yes! The rooms are so warm and cozy and the staff are awesome! This is a highly recommended spot to Chilax and feel at home!

Dominique T
6年 前 – Google

10

Nice, newer hotel close to the airport. Small indoor pool. Great service. Good room sizes with kitchenettes. Free dinner (including wine!) during the week. I would recommend.

greg titcomb
6年 前 – Google

10

I stayed at the Homewood Suites for a single night while traveling for work. I initially chose this hotel due to close proximity to the airport. Friendly and helpful staff, continental breakfast was great before heading to the airport in the morning. There was a dinner as will, which I did not partake in. The room and amenities were great. The shuttle to the airport on the morning was quick, clean, and perfectly on time. All in all, great stay, only regret is that it was only for a single night due to work.

Gregory Turman
6年 前 – Google

7

Very pleased with the condition of the entire hotel. A spacious room that met every one of my needs. An awesome staff. Will definitely return!

Pamm McNeil
6年 前 – Google

10

If you're looking for a "home away from home" hotel experience Homewood Suites is a great one! The amenities make this a great value. Loved the full kitchen (with dishwasher), but with the complimentary hot breakfast every day and happy hour reception with lite fare and beer and wine Mon. - Thurs. evenings, you may not use your kitchen much, if at all. We also enjoyed the indoor pool spa. There's free parking and fitness room.

Kristen Mason
6年 前 – Google

10

Staff was super friendly! Just the right amount of hospitality, place was Clean and Nice, nicest hotel I've ever stayed. Area was nice not to far of a drive from anywhere we wanted to go, next time I'm in Atlanta and I WILL be back this is going to be where I stay, the employees in this establment truly Care and act with their hearts and you can tell!
Complimentary breakfast was hot and made with love!
Can not say enough good things about this place!

Jay Elite
6年 前 – Google

7

The staff was really nice. Breakfast was good. Late check out would have been great since I'm a gold member but oh well.

David Elmore
6年 前 – Google

10

This is definitely one of the best hotels in the Airport North area. Rooms are always comfortable and clean. Having a couch and kitchenette is a huge plus. The staff is always friendly and helpful. I love that the parking and wifi are free, unlike many of the other hotels in the area.

Katrina Wefel
6年 前 – Google

6

Location was good, staff was friendly, room attractive, breakfast adequate. We encountered several annoyances: - Our large family party did not get one of the the 2-bedroom suites we had booked, it had apparently been given away. - When we inquired in advance, we were assured the hotel could transport our whole group to the airport in a timely manner. Asher check in, the story changed, we would have to travel in two or more groups with 30 minutes between. - Conflicting stories about whether one needed to call for the airport shuttle, or whether it ran on schedule. - The one 2 room suite, with beds for eight people, had a "stocked" kitchen that included 4 plates/bowls, 2 glasses, 2 coffee mugs, and zero spoons. I'm not saying I would never stay here, but I would be prepared for frustration.

Ethan Worthington
7年 前 – Google

9

The staff were absolutely amazing. The place was clean and definitely the most posh hotel Ive ever stayed in. The amenities were more than I could have ever hoped for. We only stayed one night but wish we could have stayed even more.

Julian Mcalister
7年 前 – Google

9

We were looking for somewhere nice and near the freeway. Homewood suites was perfect with a nice clean room 2 turns off the freeway. The complimentary breakfast was excellent, both my wife and i enjoyed the cheesy grits. Overall a very pleasant stay. We'll probably use homewood suites again next time we pass through.

Francisco Hernandez Mayagoitia
7年 前 – Google

8

Nice standard Homewood suites hotel. Suites are spacious and well maintained. The parking is not as overcrowded as the ones of other hotels by the airport. The location is only convenient for the airport since there is not much of anything around. Good security

Ryan Van Orden
7年 前 – Google

10

Very friendly staff. Room was clean and nice. Breakfast was good with a wide assortment of food: scrambled eggs, bacon, potatoes, fresh fruit and waffles with a lot of different toppings. There was also an assortment of cereals, juices and yogurt. They had security patrolling the outside in the evenings. Very pleasant stay.

anne churchwell
7年 前 – Google

10

Anissa Teal at the front desk was very nice and helpful. This place truly exceeded our expectation. Clean and quiet room with comfortable bed.

Marrika Zapiler
7年 前 – Google

9

We really enjoyed our stay here. The rooms have recently been redone, and the suites have a lot of amenities for a reasonable price. We weren't that impressed with their breakfast compared to other Hilton properties at a similar price point, but it did the job.

Kevin Brannon
7年 前 – Google

10

Gorgeous hotel with big room. Staff was extremely helpful, and the shuttle was quick and on time. The pool has jets, thats pretty cool.

Anand
7年 前 – Google

7

The staff was friendly and attentive. The room was clean and had all the amenities it normally would. I didn't have any issues with it. The food tasted good, I do wish they had more options for food and drinks though.

David Elmore
7年 前 – Google

10

My stay at the Homewood Suites really exceeded my expectations. Having stayed at several of the surrounding hotels I was surprised as to how quiet the hotel was at night. The staff was super friendly and made me feel at home throughout my stay. Great fitness facility and indoor pool. Definitely will stay here again.

Desiree Smith Assoc Broker
7年 前 – Google

9

This is a review of the hotel, but more importantly I want to recognize the staff members who stood out the most. My family experienced a house fire and we stayed at this hotel from mid November 2016 to mid March 2017. The general manager and the entire hotel staff were very nice, friendly and professional our entire stay. Vivian who works at the front desk is a real sweetheart and is always helpful with any paperwork I needed, as is everyone at the front desk. Breakfast was plentiful with lots of food choices. The morning staff, Allen and Robin especially are extremely friendly and accommodating. Evening time meals are okay, but they are only meant to be small meals, so don't get your hopes up too much about that. However, the beer and wine make up for it! The dining area is very comfortable with it's fireplace always on and the big screen TV usually tuned to Family Feud or the evening news. You feel like you are visiting someone's living room. Our hotel room was a 2 bedroom, 2 bathroom apartment style which comfortably fit myself, husband and two sons. Annie is the most efficient and friendliest housekeeper I have ever met. Even though I didn't mention everyone, they all made us feel like family and helped make an unpleasant experience, pleasant.

Robert Randolph
7年 前 – Google

8

Location was convenient near airport. Room was clean nicely appointed. Check-in process was quick, staff was very friendly and helpful even with a day late check in. The breakfast and evening event are both very enjoyable.

Emily Alexander
7年 前 – Google

10

Will stay again. Excellent service. Clean rooms. Easy to find. Good food. Room was big. Great customer service. Nice pool. Parking was okay. No noise. Nice full kitchen. Nice bathroom. Overall great experience.

Terry Harris
7年 前 – Google

9

Absolutely wonderful hotel. Amazing employees, very polite and accommodating. Very nice, modern hotel, and the room was exceptionally clean. Bed was beyond comfortable! Loved our stay and very likely to come back if in the area.

Lawrence Martin
7年 前 – Google

9

Extremely impressed with room size, cleanliness and price. Breakfast and nightly social staff and food was great. Front desk personnel were extremely friendly and helpful. Even if just staying one night this is the place to stay when near Atlanta airport. Very convenient to airport slso.

christopher cook
7年 前 – Google

10

Absolutely wonderful hotel. Amazing employees, very polite and accommodating. Very nice, modern hotel, and the room was exceptionally clean. Bed was beyond comfortable! Loved our stay and very likely to come back if in the area. 👍🏼👍🏼

Jeffrey Sanchez
7年 前 – Google

8

“Great Great Service and Convenient Location”
My wife and I stayed one night before an early flight out. The location is about a 3 minute drive from the airport. The staff were extremely gracious and made us feel welcomed and appreciated. The suite was clean and comfortable.

wade jacobs
7年 前 – Google

9

Ms. Connie made the trip. She went above and beyond with her service during dinner and happy hour. The front desk staff was also awesome, helping us out with travel arrangements. The suites were impeccably clean. Thanks again Ms. Connie and Happy New Year.

joan turner
7年 前 – Google

10

My stay was perfect! I have not one negative comment! Clean and modern rooms. The social hour Mon through Thurs was so unexpected but the perfect touch!! Parking is free, that alone in the greater Atlanta area is amazing!! Staff is friendly and attentive! I traveled alone, but this would be my only choice if visiting with family. I visit...

Natalie Logan
7年 前 – Google

6

Who knew you had to us the SAFE to lock up your Uggs!!! Please protect your belongings because they may come up missing.. who knows it might of been the ANTS!!

Kshitij Parajuli
7年 前 – Google

8

Decent location, rooms are taken care of and the service is good but it was a very noisy hotel at night.

Tom Brouillette
7年 前 – Google

10

Great abominations and good location. Staff is very friendly and helpful

allyson jones
7年 前 – Google

9

My second time staying and is always a pleasant stay. Rooms are nice, and clean with plenty of space. A full kitchenette with dishes included. HBO channels and breakfast included. Staff was very friendly and helpful. Best 3 star hotel

Danie Fine
7年 前 – Google

8

Really clean, nice staff. Only complaint is the small parking lot.

Anwar Bigelow
7年 前 – Google

10

Staff is very friendly and helpful. Chelsea is always pleasant in the mornings and always asks if there's anything she can do to enhance our stay.

Marc Shepard
7年 前 – Google

9

One of the best 3 star hotels I've stayed at. Large comfy suites. Super freindly staff. Free wifi, breakfast, and happy hour snacks with wine.

Todd Wilson
8年 前 – Google

9

Great, quiet hotel near the airport. Proper security for the parking lot. Shuttle drivers, front desk staff and housekeeping staff are all very friendly and helpful. Love the Green Eggs and Ham breakfast, the big refrigerators, and the many channels of DirecTV in the rooms.

Saira Guzman
8年 前 – Google

10

The location is tricky to get to but the rooms are very nice and the staff attentive.

Adela Germano
8年 前 – Google

9

Homewood Suites is the best for when u need a bigger room for long-term business. Fantastic and friendly staff, recently updated interiors. Everything is worth the price!

Gregory Jordan
8年 前 – Google

9

My wife stays at this hotel when she travels. I called them tonight because she had to stay over for the next 8 days on business and her birthday is next week... Lanear at the front desk was very helpful in pointing me in the right direction so I could send her a gift.

Thank you so much so I could help make my wife's day a little better!!!!

Bryan Green
8年 前 – Google

9

Our stay at Homewood Suites by Hilton in Atlanta was a pleasant surprise. We had heard the airport area was not that great but the hotel was new and extremely clean. The staff was quick to respond to any request and the breakfast was good.

The interior of the room is one of the best we had stayed at. Instant hit water, very clean furnishings and a nice setup for a family stay. Will be staying again. Family if 5.

peyton thompson
8年 前 – Google

9

Room was very clean with a very comfortable bed and pillow. The facilities are very well maintained and appears to be safe enough. This hotel has a lap pool with workout room. Overall I rate it a 9 out of 10 basically because of the location.

Rudy Menchaca
8年 前 – Google

9

One of the best Homewood Suites! Very little noise from the jets, very clean, great staff! and the proximity to the airport!

It also appears to be a newer hotel, which doesn't hurt. I

The only Con, are these wall decorations. Picture a pebble tossed into a still pool of water captured in bronze. They have them hanging on the wall in the wrong order. Drives my OCD crazy!

Anwar Bigelow
8年 前 – Google

9

The hotel itself is just ok. Its the staff that make it great. The front desk staff (in particular Jasmine and Chelsea) are amazing. They have made it a point to greet me every day I come in from work or leave out. They are always cheerful and asking how my stay is and if there's anything I need. They do a great job making it feel like "home". I travel a LOT for work and I can honestly say that while the hotel itself isn't the greatest that I've been to, the staff are top notch!

sheena thompson
9年 前 – Google

5

The hotel was nice and seemed to be fairly new. The staff was nice UNTIL our car windows were busted out the second night we were there. There were four cars whose windows were busted out. My friend and I were on our way out and realized that someone had broken into our rental car as well as the cars that were parked next to ours in the back near the houses and the little park. We go inside to speak with someone at the front desk and we run into the front desk clerk and explain to him what had happened and the gentleman says "Oh, I was looking for you guys!" What do you mean you were looking for us? When we checked in we filled out a form with the make and model of the car we drove. All he had to do was pull that form from out of the stack and locate which room we were in and call us. There was a guy standing at the front desk on his cellphone who I thought was the owner of one of the other cars that was broken into. Come to find out he was the "security guard".....this man had on slip on brown sandals, a white t-shirt and some blue uniform pants. I don't think he was equipped or ready to chase anyone if need be. The front desk attendant called the local police 3TIMES!! The police finally came about an hour and a half later. He just rolled up like he had just rolled out of bed. His uniform was all frumpy. My friend thought he was a Wackenhut Security guard. The officer then proceeds to ask if we wanted to add anything else to the report that he had already written and left on the seats of our car. So basically, he wrote up a report without taking our account of what happened or without us being there. Then, he sticks his hand inside of the broken window to place the report on the seats of ALL the cars that were broken into? I had no idea that this was protocol. We go out back with one of the owners of the other vehicles to further assess the situation and see this so-called report that he had written up. As we were out back the officer drives by and pulls off. He does not get out the car and ask if everything is ok or if we needed anything else. We were waiting to speak with the General Manager the next day. We thought that maybe he would go out of his way to come and find those of us who were victimized and offer some type of accommodation.......NOTHING! Never again will I stay at a hotel on or near Bobby Brown Parkway.

Steve Anderson
9年 前 – Google

8

Clean, quiet, comfortable, and affordable. This Homewood Suites is more up to date than most. It's very close to the airport but no plane noise. Restaurants are close by.