Always a great stay! Hot breakfast is quite nice and Sunshine makes it even more enjoyable!
Rooms are a bit shabby in some places, an update would be good, but it's always clean!

Good experience at this hotel. Rooms were clean, the complimentary breakfast was good. Hotel staff was friendly. Would stay again!

Great place to stay. Very quiet even with a lot of people here. The staff, especially Linda, the front desk associate, was very helpful and friendly.
Parts of the building are showing its age but the staff is doing a great job with its up keep. One of the best stays on our whole trip.

The staff at the front desk were outstanding! Very helpful and welcoming. They helped me find the location of a birthday party I was attending in one of their meeting rooms. Clean and nicely decorated lobby area.

The room itself is good. It's an extended stay and the kitchenette is good. The bathroom is okay. The door doesn't quite close if the toilet seat is down. Bed and pillows are comfortable. Hotel is in a pretty quiet part of town. There is a growing commercial area nearby that is pretty nice. Overall it's a good place to stay. Amenities are good (pool, gym, etc.)

When I first got to the hotel 11th it was late probably 9-10 3rd shift lady was there. She was very welcoming she made the check in simple and easy.
Once we got in to the room everything seemed in place and was fine but had to go to the bathroom and the toilet was broken. I had already had a long day and wasn’t in the mood for issues. I called down and the lady sent the maintenance man right up. He was so so so nice and courteous and I know he was ready to go we called the last 10 minuets of his shift. That following morning the breakfast attendant was so nice and patient with the guess we even had a conversation while she refilled the breakfast batter for waffles. And lastly I know we probably bothered Linda from the time we checked in to the time we checked out. Linda was the bomb. Com . I watched her console a lady whose husband had just past away in the lobby while dealing with my wanting to check in to a different room ASAP and much more. She was great pretty much every time we spoke.
The lady after her for 2nd shift on that Sunday I believe we didn’t have much interactions with but the one or 2 we had she was sooo rude and snappy and just ugh. Could have just been bad timing for her though. Over all great experience...... I almost forgot the security guard when we 1st check super nice he kinda help out with a lost charger situation.

DO NOT USE PULL OUT COUCH!! It is literally, not figuratively, worse than the floor. The real bed is nice enough, and the room was nice, but don't expect to put anyone on the extra bed.

Nice people that lives there awesome employees nice pool great beds and nice rooms

Great service and nice amenities. Breakfast is reliable and M-Thurs, they have a nice, light dinner with beer and wine.

Enjoyed our stay, they fed us!! every morning and evening. Friendly and polite housekeepers and customer service clean comfortable environment..👍

Friendly staff and good meals. Bed matt was fine to me, my 88 yr old mother found it too soft

This place is so nice. Very clean, very large room. We had 2 areas of windows. 1 in the living area and 1 in the bedroom area.
The brunch is EXTREMELY busy. Get there early. Seating is difficult to get. The posts are gorgeous in design. But while trying to get to tables is unfunctional. You bump into others sitting around you. The waffle machines have very long lines too!
The closest elevator to the entrance is is VERY BUSY! The wait can seem like forever. Although we did meet a famous Rapper during our stay.
We would recommend you stay here. The staff are very courteous. We never heard anyone in the hallways. Even though the Homewood Suites was completely booked. It was so quiet that we overslept!

Very nice decor. Relaxing, with a beautiful view.

The room was large and very clean. Swam in the pool which was heated and used the hot tub. The breakfast in the morning was amazing! Fresh fruit, eggs, sausage, grits, French toast, waffles, and much more!

Clean and inviting. Great evening reception too!

Wonderful employees did you done get you in your room just no waiting just beautiful I really appreciate it

This is a wonderful, clean hotel. My room had a kitchen with a full size fridge, a two burner stove, a sink, and a dishwasher. All the utensils you need are included in the kitchen. The breakfast was high quality. My recommendation for the hotel is to include a safe in the room. I am not sure if other rooms had one but mine didn't. It would have been nice to have been able to leave some items in the room during the day while I was out.

Would've given 5 stars but whatever tv service that they use, needs to be upgraded.

Quiet, clean, and friendly staff. Nice fitness room with Precor equipment. Complimentary breakfast is not quite as good as nearby Embassy Suites, but it is ample with sufficient hot and cold selections.

Stayed here many weeks this past year. Great staff, love the happy hour with free drinks and snacks.

Very nice place rooms were more like suites, served breakfast and dinner. Staff was very friendly

Service was top notch and friendly. Hotel was busy for holidays so continental breakfast seating was almost unavailable. The woman working was able to do her best and did a great job with working the food and seating. Beds were uncomfortable. Rooms were clean and as expected.

Perfect locations to the express way. Very clean and nice people.

Great overall experience! Staff was friendly and helpful, rooms were really clean, great breakfast.

Had a very nice stay. Front desk was very welcoming and helpful when I needed to extend my stay. Breakfast was delicious every day and their week day dinners are good too.

First day was fabulous, then steadily downhill. Shower and counters not cleaned, pillowcases not changed, no dishwasher detergent, kitchen linens not replaced. I should NOT have to clean my room and run down to the front desk for supplies. My husband is a Hilton Honors member and has never had such poor service on a Hilton property. That all said, the lady in the morning dining room is a total sweetheart.

We stayed at Hilton Homewood Suites Beachwood for two weeks in between my two procedures at Cleveland Clinic. Very nice hotel with great breakfast and a nice dinner/social hour in the evening. Very convenient location. Highly recommend!

Great hotel! Good location if you work at any of the nearby businesses. Tons to do and eat nearby.

Easy access to the highway and pretty much anywhere in Cleveland... The rooms were clean and spacious and the staff was extremely friendly...

Homewood Suites was absolutely amazing when we got there we got a welcome guest and we had an amazing time it was very clean and the breakfast the full breakfast in the morning was amazing they had they had everything you can think of I just love Homewood Suites and I would definitely recommend this beautiful hotel to all of my family and friends it was my first wedding anniversary and it made it all just the better thanks Homewood Suites!

My stay there was pleasant and the staff were polite and accommodating. The room was clean, housekeeping made sure of that daily. Near the highway and close to shopping and restaurants.

Our families favorite place to stay when we visit relatives in Shaker Heights and Lake County Oh. Rooms are comfortable and clean, staff is very friendly and help full. Great breakfasts. Near highway and seems close to everywhere we go.

Really well run... Great breakfast, super friendly staff - Well maintained

The best Hilton property I have stayed at which says a lot coming from a Road Warrior. The staff was nothing short of amazing. The breakfast was great. They "nacho night" was outstanding. This place is super well run.

Clean and roomy. Staff is great. Wonderful to have that nice breakfast and light dinner during the week. Nice that everything we needed was so close.

Everyone needs to pay attention to the usual qnd very recent dramatic increase inbthe number of troopers doing speed enforcement. There wae a recent eefret meeting

The staff is so friendly! There are many included amenities like happy hour. Really enjoyed my stay here.

Good size suites for my needs. Clean and decor is modern. Great gathering area off of main lobby with tv's, couches, tables and chairs. Breakfast foods seem to be fresh daily with different styles of eggs, waffles, breads, fruit, etc. Would definitely stay at this chain again.

If you have to travel to Cleveland - you won't go wrong if you choose the Tudor Arms - they will welcome you and make you feel at home - always. They give special care to Cleveland Clinic Patients and their family at a price that is exceptional.

Clean, spacious room with all the amenities you could ask for. Friendly staff, good free breakfast. Bar/restaurant that essentially shares a parking lot with the hotel. Trying to get back onto Richmond Road from Science Park Drive is a bit of a nightmare (very long light). There were just a couple of minor nitpicky things about the room: had some rain my first night there, and the next morning the window in the "living area" had a persistent drip from the top of the frame. The curtain rod in the shower was loose, so it drooped a bit low. This caused the shower curtain to slide towards the center on both sides. Nothing a well-placed washcloth couldn't handle.

The room was very nice. Only draw back was the outdated television. No hdmi for game system and remotes were extremely lagging. They were delayed so if you hit 44 it would only register the four. Otherwise facility was clean room was spacious.

Great place to spend a few nights while visiting Cleveland. Not walking distance, but a short drive to everything.

Loved staying at Homewood Suites! Room was comfortable and equipped with everything you'd ever need. We travel to Cleveland a lot and this will be our new hotel of choice!

Almost like home. The beakfast and dinner included are not over the top but help towards keeping costs down. Rooms/suites are spacious and have small, but full, kitchens for the long/short term guest. Front desk staff were very friendly. Worth staying again next time I have to visit the area.

Rooms are spacious and nice you get your money worth

Nice staff. Continental breakfast with 1 meat (thick cut ham that day). Elevator was incredibly slow. Beds were clean and comfy but nothing special.

Stayed for a quick night. King bed one room was spacious and had a nice (and fully stocked with cooking supplies) kitchen. Complementary breakfast in the morning was good with several selections.

Absolutely relaxing!! Rooms are huge clean and cozy!! The staff is VERY friendly and truly help with everything. From making a reservation to checking out 5 stars!!! Also it has smoking rooms!!!! I was so excited because everyone went smoke free and its so hard for us to find a hotel. I will stay here again definitely!!!

This hotel is really nice, and not too far away from the airport. The rooms are spacious and very cozy. Every single staff member i've run into has been more than friendly! The daily breakfast rocks, the pool and hot tub are great. I would TOTALLY recommend this hotel to anyone!

The rooms were clean, the beds were comfortable, and the staff was friendly. The included breakfast was OK. I took the stairs a lot due to the elevator being very slow.

The rooms are great, excellent staff and free beer and wine in the evenings with hot food! I'd recommend this place to anyone visiting the Cleveland area.

Amazing, clean, and quiet. Loved the friendly staff. Wouldn't hesitate to stay here again.

Stayed 20 days. Free breakfast and dinner. Comfortable suite and right across from a restaurant/bar

From checking in at 1:30 am interacting with Mel, to then being sick and Nina? sending up crackers and ginger ale. Then Matt on check out day. The rooms were amazing, roomy, modern, clean. Although housekeeping didn't clean the room one day, Nina apologized. The breakfast was good and I really enjoyed the comfortableness of the bed. I am a die hard Marriott lady, but I just became a fan of Homewood Suites. Will definitely stay again. Great job!

No complaints, enjoyed my stay here thoroughly. Suites are fairly modern and clean.