The lady at the front desk was so pleasant and welcoming. We booked the hotel room last minute after a bad experience with our Airbnb booking. Thank goodness we were able to get a room here without any hassle. So glad we were able to rely on the clean, comfortable rooms at Hilton! Thank you for all your hospitality!

The hotel service is excellent. Complimentary breakfast and dinner (monday through Thursday for dinner). Polite employees. Rooms are equipped with two built in hotplates, a large microwave, a family sized fridge, full-sized dishwasher, and a popup toaster. They even give you complimentary water bottles!!! Overall the experience has exceeded my expectations.

We always stay at homewood suites hotels and have a great time. Any questions or help you need they always send someone quickly or work out any issues you may have. Even down to asking for a laptop stand for the bed! Definitely recommend!

A 3 because we had reservations made long ago and we arrived we were told they fully booked and gave rooms out on first come first serve. So where when you book where does it say that or they failed to say all that?? Oh they don't tell you till your room is gone!!! Not the way to do businesse. We stayed next door at the Hampton. Very nice big rooms. Plus security in parking lot good after all it is San Bernardino.

Facilities are top notch. Laundry is cheaper than most Hilton Hotels I've stayed in. The hotel is on a nice area, next to top notch businesses and restaurants

Good hotel. Nice and close to lots of restaurants and Costco and Sam's club. Wonderful little sweets that are great for an extended stay. Beds are very nice staff is very nice good hotel

Good customer service, great suite, slow internet (even after paying for better connection). I called before making the booking and was told they allowed cats (i travel for a living and always make sure the hotels accept my kitty). During check-in they told me they dont accept cats because they are destructive (cant imagine how dogs arent?), but they made an exception since someone gave me the wrong info over the phone. My room was left in perfect condition after a 4 night stay (as always), and I have stayed at Hilton hotels before without an issue with them accepting cats, so maybe this could be an incentive to allow other kitties in the future (there is a $125 pet fee and a card for incidentals after all!). Breakfast is good, but they could have some vegan options that other hotels already offer

We enjoyed our two night stay at the San Bernardino Homewood Suites. The staff was very helpful and courteous. The breakfast food was hot and there was a nice variety. We always look for Homewood Suites when we travel because we know that we will find a clean comfortable room, nice amenities and helpful employees.

We are staying here due to plumbing issues at home. We have a well equipped one BR suite with a kitchenette that includes stove top, microwave, dishwasher and FULL size refrigerator. The hotel is pet friendly. Beds are comfortable. Very pleased.

Everyone we have encountered at Homewood Suite is very hospitable and friendly. It is our first choice when attending our soccer tournaments. They have a great breakfast and comfortable outdoor patio with with 2 gas grills if you would like to cook outdoors.

This place was clean and pleasant. It’s family-oriented so you are going to see kids and pets. There is a laundry facility, pool and jacuzzi, workout room, and an outdoor area for grilling and entertaining. The staff was kind. The continental breakfast wasn’t all that good, though. Need more options for people who don’t eat pork or dairy. Maybe turkey sausage? More vegetables and healthier grains. Cleaning staff was okay. Not too bad.

Very nice hotel. Complimentary dinner and breakfast. Free beer and wine with dinner. Room was very pleasant. The shower is the best hotel shower I have ever used.

Everything you need. Had a great suite with small kitchen, full sized refrigerator with ice maker. Two rooms with door between, but bathroom inside bedroom. Great breakfast with good menu variety throughout the days of stay. Overall I highly recommend this hotel.

Great looking rooms and we received good service. Unfortunately we didn't get to try the free breakfast (it ends at 10). The bed was comfortable and everything was clean. I would stay here again.

Location was close to the event we were going to. Shuttle options were available which was really nice. All Hotel staff or helpful and friendly. Rooms were clean and well-kept. I have absolutely no negatives about my stay.

Check in and check out was super quick. Hotel seemed clean. Was super convenient for NOS event.

Hosted our family dinner party and the staff was more than helpful. Also stayed in one of the rooms and it was comfortable and clean. Will definetely stay at a Homewood suites again

The staff was excellent housekeeping were triple excellent all were very courteous and willing to help you made me feel very comfortable food was delicious staff always had everything there good variety you if you needed something they got it for you made you feel part of the family

This place has all of the comfort and amenities you could ever want! They put us in a room early after a terrible experience at a local Motel 6. Hilton knows how to make great hotels and staff them with great people!

Place was great. Loved it. Great rooms. Great prices. Very good breakfast! Pet friendly...but expensive. Hotel was top notch. All amenities were on point. Its what you would expect from a much more expensive hotel.

Staff was very friendly. Checking in and out was a breeze. Lobby area was clean, open atmosphere and very well laid out. They have a little shopette that has a good variety of goods (soda, ice cream, basic microwavable meals, usual salty snacks and a small incidental/toiletry section). Navigating to rooms is a little challenging, but par for the hotel game. Room was very nice. Kitchenette was adqueltly stocked with essentials. Room layout only 2 gripes are 1) TV is almost parallel to bed making it hard to watch in bed.2) AC unit and controller are further from bed, so you tend to freeze out one area to make the sleeping area cool. Bathrooms were a good size, hot water worked well, plenty of towels provided and the house toiletries we're of good quality (the provided bath soap was larger than the usual business card size an would have last almost a week of regular use.) Housekeeping was super chill. We ran a while past checkout and they didn't push us at all.

It's like an apartment! Rooms are cleaned regularly. Breakfast and dinner are served most days of the week. The food is pretty good.

I was visiting a friend that was staying there (I was not). We had a delicious meal consisting of sliders, slaw, salad, and broccoli cheese soup. Beer and wine were available on tap. All of the people were friendly and welcoming. My friend wss staying in a gorgeous room with a stove, fridge, and cabinet space. If i ever needed to schedule a long time stay at an hotel, I will be staying at the Homewood Suites!!

Everyone here has been over the top great to my family. All of the staff makes a daily effort to talk or play with my 2 year old son and help us with everything and anything we need. We just moved and are staying here until we find something permanent so it's important to feel welcome. They provide dinner and drinks Monday to Friday, breakfast every day and grills for us to use whenever we please.

Everything and everyone here was great. Staff was super friendly. Rooms were neat and clean.

Cable was not the greatest, but other than that very great customer service. Rooms were comfortable. Would definitely visit again! 😊

Excellent accommodations. First time stay at s Homewood Suites. Very comfortable, and staff friendly.

Beautiful hotel in the middle of desert. Enjoyed our stay tremendously. Very friendly staff.

This felt like our home away from home! Perfect layout, comfortable bed, great staff!

Beautiful hotel in the middle of dessert. Enjoyed our stay tremendously. Very friendly staff.

great rooms and amazing service. only problem are the meals they prepare for you, typically not filling meals, and not a great view.

Was a little hard to find on Google maps, however it is right next to Hampton inn. Nice spacious rooms, built for extended stays (full kitchen, large refrigerator, couch, and bed. Complimentary breakfast and free parking. Clean rooms and they provide Neutrogena bath products.

Not a good first impression. I booked it through my work portal and it was confirmed yet when I arrived they needed some kind of corporate authorization. It was very late and not something I wanted to deal with at 10pm at night. Why not ask for it before hand. Also there was welcome note in the room with some other person's name on it. Either get It right or don't put it there. Just looks unprofessional. The rooms layout is weird. Do not go for studio suite. There is no proper place for the tv in the room. It just faces a wall. You have to turn it on the not so wide tv table to face the sofa or the bed to watch it. Even then it will be at an angle. Amazing. On the plus side the internet speed it good. Breakfast is ok. I was hoping they would have pancakes but they don't.

Stayed over at the Hampton next door and walked over. They have a grill so that's nice. Guy before me cleaned if off, the other one was a MESS

Great room and great service. Funny enough, the rooms and lobby/breakfast area are all the exact same as the Homewood Suites in Medford, Oregon :-)

Beautiful rooms condo style, relaxing EVERYTHING is clean smells beautiful and the staff are accommodating and wonderful! I travel to this area for business all the time I'm definitely going to be staying here often. BIG THUMBS UP TO THIS HILTON AND THEIR WONDERFUL STAFF!!

The room was clean, the staff was wonderful. The heater did not work but they brought in a space heater immediately and it was perfect. A wonderful patio on the second floor with a great ocean view. I would definitely stay there again!

Very well appointed Hotel with kind and courteous staff. You will not be disappointed. The Hotel is absolutely spotless and has a lounge as well as a full service restaurant. Plenty of parking and close to other resturants and shopping.

“Never dissatisfied!”
Whenever I have an extended stay, my first choice is Homewood Suites by Hilton. Thus far, I have never been disappointed. From the check in process to the check out, everyone is attentive to my needs.

Great for families, location is absolutely fantastic in terms of food choices, Costco, freeway access and ability to reach lake arrowhead and big bear within an hour.

The internet speed is amazing and add to that complimentary break fat and evening social. The staff are super nice and helpful. I noticed they allow pets as well and have a small basketball court as well. Great value!!!!

Nice Hotel, but quality of dream is poor. Breakfast is very good!

The floors were clean and beds were nice. I would have like it if they had a bigger breakfast area. They rarely gave me complementary moisturizers and they also didn't give me extra towels for my family.

Great hot tub, room was nice, spacious. Attendants respectful and good customer service. Breakfast was better than expected.

The staff from the GM to the housekeeping staff and everyone in between have been awesome. They are ready to help you with what ever need you have. The rooms are spacious. We have a kitchen to cook with a refrigerator, microwave, stove top, and dishwasher fully stocked with pans, dishes abs etc. I would recommend this hotel to anyone that asks me where to stay in San Bernardino

Aloha! A very nice and clean hotel. Perfect for getting ready photos for weddings. Window lighting is great all year long. Staff friendly and helpfull. Bathrooms are clean. Rooms well maintained.

Large, comfortable rooms. Friendly and helpful staff. Nice outdoor area.

Great room,great breakfast,good customer service,great safe area. Loved it would stay again when in the area.

Very comfortable after a long flight, plenty of dining choices nearby. Was a short one night stay but glad we chose to stay here. Breakfast was great as well.

Guest services was really nice about showing me the hotel rooms as I will be staying here for my wedding and wanted to be sure the hotel was as nice as the photos. Rooms are exceptionally clean and well furnished

Staff was very friendly. The room was more than i was expecting. The location is kinda awkward. It was a pleasant experince.

Very friendly staff, rooms are big and comfortable. Extremely clean Hotel. Breakfast is not to order but it's better than your average continental breakfast. If we were visiting San Bernardino again we would definitely stay here.

Good location, friendly service and breakfast was up to par. Only real complaint was that the room was a bit stuffy, no matter what we did to try and fix it.

Words cannot express how nice the facilities are and how comfortable the staff make you feel. Breakfast every day and social events on Mon to Thurs afternoons make the traveling out of towner feel welcomed.

Great place!!!!!

Very nice place. My family, wife, 2 kids, 1 dog, & I stayed here about a week & a half while waiting for our home to be ready for move-in. The 2 room suite with a full kitchen was great. The free breakfast was pretty good, except for this morning, our last morning, was kind of nasty. The Monday-Thursday social dinners were good and filling. We saved a lot of money those days not having to buy food. The staff is great, all of then are friendly & approachable. The pool & spa are clean. The guest laundry is only $1.00 to wash and $1.00 to dry, and the washer and dryers are big enough for large loads. The in room WiFi works well. The only real problem here is the homeless dumpster diving tweakers begging for cigarettes and change every morning when I go out to walk my dog and smoke. 1 evening I took our dinner delivery boxes to the dumpster and had the piss scared out of me by a dope head shooting up, needle in arm, when I opened the dumpster door. As long as you stay in the hotel or the BBQ area you don't get bothered. I don't fully trust my car being in the side or rear parking lots due to the dopers and no cameras that I can see. Add some security, either cameras or patrol for the parking/smoking areas and this hotel would get 5 stars.