 5 818件の口コミ

Homewood Suites by Hilton Southwind - Hacks Cross

3583 Hacks Cross Road, Memphis, TN 38125, アメリカ合衆国 場所

Homewood Suites by Hilton Southwind - Hacks Cross

ヒルトンメンフィスハックスクロスホテルのホームウッドスイーツは、テネシー州メンフィスのサウスウィンド&アポスのビジネス地区の中心にあり、フェデックスワールド本社からすぐの散歩です。 Mueller IndustriesやInternational Paperを含む企業は1マイル以内にあり、Thomas& Betts Corporationは15分のドライブ内です。また、徒歩圏内には、イーストエンドグリルと多数のファーストフードレストランがあります。オリーブガーデンやアップルビーズなど、いくつかのレストランが1マイル以内です。テネシー州メンフィスのヒルトンホテルのホームウッドスイーツは、1ベッドルームスイートと2ベッドルームスイートを含む123のスイートを提供しています。このメンフィス、テネシー州、ホームウッドスイーツのヒルトンホテルは、無料のスイートスタートホットな朝食と水曜日の夕方のウェルカムホームレセプションを備えており、テネシーのおもてなしをたくさん提供しています。 Homewood Suitesには、24時間のスイートショップ、屋外プール、スポーツコート、外のグリル、オンサイトランドリー施設、無料のインターネットアクセス、エグゼクティブビジネスセンター、フィットネスルーム、ホテルシャトルもあります。ホテル(午前7時から午後10時)。お寛ぎ下さい!

The Homewood Suites Memphis/Southwind is located in the heart of Southwind's Business District and ten minutes East of I-240. We are conveniently located near Memphis, Germantown, Collierville and Olive Branch, MS.

ルーム

場所

Homewood Suites by Hilton Southwind - Hacks Cross
3583 Hacks Cross Road, Memphis, TN 38125, アメリカ合衆国

ホテル

  • インターネット
    無料インターネット
  • 無料WiFi
  • 交通
    無料駐車場
  • 敷地内の駐車場
  • 駐車場
  • 安全な駐車場
  • 列車のアクセス
  • 輸送サービス - ローカルエリア
  • 輸送サービス - ローカルオフィス
  • フロント
    24時間対応のフロントデスク
  • 手荷物ホールド
  • アーリーチェックイン
  • エクスプレスチェックイン
  • エクスプレスチェックアウト
  • フロントデスク
  • レイトチェックアウト利用可能
  • 離れて働きます
    ビジネスセンター
  • コンセントを備えたデスク
  • フォトコピーセンター
  • 一般的な
    空調
  • 加熱のルーム
  • 屋内廊下
  • 禁煙ルーム
  • 専用バスまたはシャワー
  • 公共エリアの冷暖房完備
  • ホテルのサービス
    24時間警備体制
  • ATM
  • ドライクリーニング
  • 火災安全性に準拠
  • フルサービスのハウスキーピング
  • 利用可能な食料品の買い物サービス
  • ヘアドライヤー
  • ハウスキーピング - 毎日
  • アイロンボード
  • ランドリー/バレットサービス
  • オンサイトランドリー
  • セーフティーボックス
  • セキュリティ
  • ターンダウンサービス
  • バレットクリーニング
  • バレー即日ドライクリーニング
  • ウェイクアップサービス
  • アウトレット
    ギフト/ニューススタンド
  • 雑貨/コンビニエンスストア
  • 他の人と旅行
    子供に優しいです
  • ペット可
  • アクセス可能な
    アクセ施設
  • エレベーター
  • イベント
    会議設備
  • イブニングレセプション
  • 会議室
  • 環境保護施設
    地域社会の関与

ルーム

  • コミュニケーション
    マルチライン電話
  • スピーカーフォン
  • 二回線電話
  • ボイスメール
  • 寝具
    ベビーベッド
  • ソファーベッド
  • バスルーム
    バスルームアメニティ
  • 浴槽
  • バスタブ/シャワーコンビネーション
  • 食料と飲料
    コー​​ヒー/ティーメーカー
  • フルキッチン
  • キッチン
  • 簡易台所
  • 冷凍装置
  • エンターテインメント
    すべてのニュースチャンネル
  • ケーブルテレビ
  • 利用可能CNN
  • 新聞紙
  • ビジネス
    コピー機
  • データポート
  • メッセージライト付き電話
  • 一般的な
    個別に部屋に調節可能なエアコン
  • アラーム時計
  • ファイアアラーム
  • アイアン
  • 自己制御された加熱/冷却システム
  • 煙探知機

レクリエーション

  • プール
    屋外プール
  • プール
  • フィットネス
    24時間営業のフィットネスセンター
  • 心血管運動
  • エクササイズジム
  • フィットネスセンター
  • スポーツ
    ゴルフ
  • テニスコート

飲食

  • 食事の計画
    朝食ビュッフェ
  • 無料の朝食ブッフェ
  • 無料のフルアメリカン朝食
  • 特別な注意
    無料のカクテル
  • 無料のイブニングレセプション
  • 客室に無料のコーヒーや紅茶
  • ロビーのコーヒーサービス
  • ウェルカムドリンク
  • グリーン食品
    地元や季節の食べ物
  • キッチン設備
    バーベキューグリル
  • アウトレットタイプ
    カクテルラウンジ

朝食

  • 無料の朝食ブッフェ
  • 無料のフルアメリカン朝食
  • 朝食ビュッフェ

ハウスポリシー

  • チェックイン時間: 15:00
  • チェックアウト時間: 11:00

キャンセルポリシー
このご予約の変更に混乱とNO SHOWのBILLポリシーの対象を避けるために、電子的にITをキャンセルしてください電子的に行われていれば、すべての予約は、デポジットが必要ない限り、午後6時のHOST TIMEによりキャンセルされなければなりません

他の人と一緒に旅行

子供の方針
子供18とあなたと同室の場合、無料にてご利用いただけ下。

ペットはリクエストに応じて許可されています。
ペット可 - 中規模 - 50ポンド - 75.00返金不可料金

サービス言語

  • 英語

コンシェルジュのヒント

月曜日から木曜日の夕方までのダイニングルームに立ち寄って、無料の夜の社交を楽しんでください。飲み物や「小さなプレート」の提供を楽しみながら、友人、家族、さらにはホームウッドスイートのスタッフと交流します。これらは、前菜や小さな満足のいく食事としてちょうどいいサイズです。

ようこそ容量

  • 会議室の数: 1
  • スリーピングルームの数: 123
  • 最大の会議室のサイズ: 870 sq. ft.

駐車場

  • 無料駐車場
  • 敷地内の駐車場
  • 駐車場
  • 駐車場
  • 安全な駐車場

アメニティ

  • 警備員
  • 最大座席数

自然環境

物件の環境保護アクション

環境問題は、世界の人々や生態系の福祉に影響を与えます。私たちは、バリューチェーン全体で可能な限り効率的に動作するように努めています。低炭素今後は、エネルギーと水の使用量を削減し、監視します。埋立地に私たちの廃棄物を削減するための取り組みの一環として、廃棄物のための包括的な戦略を作成し、当社の事業やサプライチェーンにおける食品廃棄物を減らすためにWWFと協力しています。責任ある調達が違い:私たちは可能な限りローカルで商品やサービスを調達します。


  •  地元や季節の食べ物
  •  地域社会の関与

認定

ISO 14001

ISO 14001は、効果的な環境管理システムを設置する方法を概説する国際的に受け入れられている基準です。次のような環境責任を見落とすことなく、企業が商業的に成功し続けるのを支援するように設計されています。•環境パフォーマンスを絶えず改善します。•地方および国家規制やその他の要件に準拠しています。消費•廃棄物のリサイクルと回復の促進•従業員の間で環境意識を高め、活動において良い慣行を採用するように訓練する•エコラベルハウスキーピング製品の使用•持続可能な森林認定用紙の使用

ISO 50001

ISO 50001は、ISO 9001やISO 14001などの他の有名な標準にも使用される継続的な改善の管理システムモデルに基づいています。これにより、組織はエネルギー管理を全体的な努力に統合して品質と環境管理を改善しやすくなります。 ISO 50001は、組織の要件のフレームワークを提供します。-エネルギーのより効率的な使用のためのポリシーを開発 - ターゲットと目的を修正するためのポリシーを満たす - データを使用してエネルギー使用に関する決定をよりよく理解し、決定する - 結果を測定 - ポリシーは機能し、エネルギー管理を継続的に改善します。

最も参考になったレビュー 8 18件の口コミ

Vanessa Powers
6年 前 – Google

10

The stay was good. The best part was Betty Guy she was the greatest. Love how friendly she was and very personable. Had the best conversation with her. Would come back to stay just to see her.

robinette baldwin
6年 前 – Google

10

This used to be my favorite hotel!
I recently had to make a trip to memphis for a family emergency. I was in town from 8-21 thru 8-27.. There was no Homewood Suites available until my last night here. We were a family of 7 so, we requested the 2 bdrm suite. Upon our arrival customer service was pleasant, she advised us that we had to park in the back and the luggage cart would be by the elevator, well we had to walk the whole hotel to find one; way down by the elevator where the pool is, (talk about getting your steps in) then we get all of our luggage prepared on the cart and loaded in the elevator only to find out that the elevator was having a breakdown issue. We waited like 4-5 min and it would not move. I didn't want to seem like I was ge to complain.. so I didn't. We had to push our luggage cart all the way down to the other elevator.. we were on the 4th floor..432.. down by the other elavator that wad having issues... ugghh.. it was a hot day so we decided to go the pool.. the pool was dirty.. we did our best cleaning it. The cloudy water made it appear that it hadn't been cleaned all day. Awe..We took into consideration the pool was outside. And got in after trying to clean it.
The room was nice and spacious. Clean in appearance. My grandson was going to be the one on the pullout couch. He pulled out the couch.. there was old popcorn on the bed. The pillow for his bed had stains all over it. We'r called down to the front desk. Housekeeping brought up new Linen and a pillow, but didn't seem pleasant about having to do so. We'r had to call twice about the pillow. We thought about cooking to save money on eating out. We made tacos, rice, and vegetables. I have never seen the most worn out mismatched pot set ever.. eww. Now i'm forced to use them. For a room that could house up to 8 people, we only had 4 plates, no bowls; no spoons, a rusted chef knife, one butter knife, no paper towels, no pot holders (as i'm used to from my previous stays at homewoods.). The dish soap was watered down. There was no big serving spoon available, the spatula was the only serving utensil available; and it was dirty from the dishwasher.. and then it kept separating from the handle; not easy to make tacos.
Ok, the beds were very springy.. the mattress in the single king bdrm the sham was dirty like something spilled on it and was never changed and the bed was not comfortable, the pillows need replacing, very loose and worn down. In the 2 king the bed closest to the window had a metal rod sticking out the mattress, where my daughter leg got punctured and bled. Maintenance tried resolving by pulling the mattress to cover it up.
I believe this hotel put itself in a premium class especially by its pricing, i only gave it 5 stars cause I want people to read my review. It only deserve 3 stars. But even their breakfast wasn't all that great. Betty was a great and sweet host (keep her around) .. but I'm used to whip cream and strawberries for the waffles, there was none. No chocolate milk. And, I don't know why there is never any cheese available for the eggs! Ididn't see any boiled eggs. Your juice has never been good. So I don't bother to try it anymore. I drink your coffee or tea.
Thank you for having washing machines and dryers available. We like to have fresh laundry leaving.
I can't say that I won't stay here again, but I just pray that things improve, because we pay a lot of money to stay at your hotel chain and things shouldn't get worse they should improve. It used to feel like a home away from home!!
I felt like I deserve a refund. Maybe someone will contact me about my daughter injury and about our stay! 🤭

Rhiannon Cooper
6年 前 – Google

7

Good hotel. Lovely suites. The whole disjointed building thing was surprising and odd.

Jamarian Daniels
6年 前 – Google

9

We stayed here during our family reunion. The location was a little out from everyone else, but it was worth it. The rooms were nice and clean, and the highlight was the great customer service we received from Ms. Betty during breakfast. Her conversation and attentiveness was priceless, and my 8 year old son loved her. Thanks Ms. Betty, we appreciate you!

aidan tarkington
6年 前 – Google

8

The Homewood is a nice place to stay. I find the accommodations reasonable and service prompt. Cleanliness is good but I have seen better at other locations. Front desk was quick to help on any issues.

Stephen Ryland
6年 前 – Google

5

Friendly staff, but the room was a little uneven. The tile was a little sticky and there were several stains on the carpet. On the other hand, linens were fine and the shower was great. The hotel layout is also a little funny. The lobby is separated from the rest of the hotel, making it a little harder to unload and get to and from breakfast.

Andrew Sadlis
6年 前 – Google

10

Great rooms. Clean. Got a great rate when in town for our son's baseball tournament. Best hotel I have ever stayed in in the price range.

Duane Moore
6年 前 – Google

9

Rooms were very clean, staff was friendly. Only complaint is that breakfast is not quite up to many other hotels. What was there was good though.

Ann-Marie LeBlanc
6年 前 – Google

10

One of the nicest hotels you'll find. Spacious, modern rooms. Great price.

MrsPaula Kelly
6年 前 – Google

4

I wasn't happy with service. But the hotel was clean and the staff was polite. They have a basketball court and a large outdoor pool. But we never got towels and I did not like the factor they did not make up our bed. We requested our trash to get picked up and they said they would be up and they never came. Also the hotel rooms and the lobby are in different buildings so we had to walk outside in the rain to get to breakfast. This wasn't good.

Sherri Bowen-Green
6年 前 – Google

9

Very clean and quiet. I would definitely stay again and recommend to others.

Chandra Mckinner
6年 前 – Google

10

This place is great. Love the rooms, breakfast and hotel

Dustin Cramer
6年 前 – Google

10

I have stayed at Homewood Suites several times. Really enjoy the breakfast and evening socials. Rooms are nice, but could use some refurbishment in some of the rooms. Minor details. Other than that Great place to stay and I will be returning again many more times.

Shelby Proctor
6年 前 – Google

5

An average experience. Newly remodeled rooms. Breakfast was below average. Room we're clean & staff was just average.

Jenna Wallace
6年 前 – Google

10

The hotel was nice and the staff was courteous. They have breakfast everyday and dinner 4 days a week. Our family really enjoyed our stay.

Gwendolyn Rucker
6年 前 – Google

4

I checked out after finding a mattress pad cover soiled with menstrual blood on my bed; the mattress did not have a stain. I had been at the hotel for approximately 20 days. I asked front desk on Monday night to make sure my linens were changed and this is what I noticed on Tuesday night when I was about to get in bed, same linens & the soiled mattress pad cover There are only 2 explanations, 1) the soiled mattress pad was left on the bed when the previous person checked out 20 days before and I had been lying on it the whole time or 2) someone purposeful put the soiled mattress pad on my bed. On the days where I left the room before 9am, the bed was always made up nicely and it was made up very nice when I returned on Tuesday. This has traumatized me to think that people would do this. The breakfast staff, front desk, & Shuttle driver were wonderful, but I will never recommend this HomeWood Suites. I told the front desk clerk & she got the manager and the manager said they would make sure their housekeeping staff knew to use clean items. And yes, I showed her the pictures. Definitely, not Hilton standards. 2 stars because of the breakfast staff who deserve 5 stars. I slept on the sofa Tuesday night & just want to cry every time I think of this.

Denus Hayes
6年 前 – Google

7

Great location and good price. I enjoyed the stay and I would come back. I recommend this location for a nice home away from home.

Jahid Rahman
6年 前 – Google

6

Security is too bad here... the night we checked in, they had 2 break-in in 2 of the other guests car. Be careful if you are staying here...they do not have any camera out side. I mean CC TV cam...

Vidyasagar Uddagiri
6年 前 – Google

10

Great location and comfortable place to stay. Excellent guest facilities with great dining and shopping near by.

Bryan Rivera
6年 前 – Google

8

Nice suites, free breakfast, free beer and food from 5 to 7 pm! Staff is super friendly too!

Vince Scardina
6年 前 – Google

9

Very comfortable and nicely furnished room, close to FedEx world headquarters. Nightly socials were a nice touch. Staff was helpful and very pleasant.

Elaina Jackson
6年 前 – Google

6

Our stay was normal. The rooms were clean and offered enough space for my family of 6. Two queen beds and one pull out. The breakfast was BAD. I did not enjoy any of it. All in all, the stay wasn't terrible or great.

liz nelson
7年 前 – Google

10

I prefer Homewood Suites over many others. Their hospitality is absolutely wonderful. The breakfasts are delicious and changes each day along with their social horse new evenings Onda hru Thursday. Great food, very clean suites, very comfortable beds, full kitchen with two burner stove, microwave, coffee maker, full size fridge, dishwasher, and real dishes. I always feel pampered when I stay at Homewood Suites. It's hard being away from home on long business trips, but Homewood Suites makes it a little more bearable. If you have four legged fur family, they're welcome too. CUDOS to Homewood Suites.

William Gothard
7年 前 – Google

7

Absolutely fine Hilton property. The best complimentary breakfast I have had at a Honewood Suites. The hotel staff was very friendly, courteous, and helpful. Access to the hotel is a little challenging from a very busy thoroughfare. It sits behind a Hampton Inn. Plenty of good parking spaces.

Shawn King
7年 前 – Google

7

Convenient to the interstate. The parking lot was well lit. And we felt safe even returning late at night. The employees and too all be really happy to work there and were super friendly and helpful!

Antoinette Johnson
7年 前 – Google

7

Hotel was in a nice location and the rooms are clean and beautiful. The pool was nice and breakfast was good. The only issues we had were some weird noise that was constant at night (think we were near either maintenance or other room) and it took a while for them to bring our pack and play.

Fernando Correa
7年 前 – Google

8

Nice looking place, decor is awesome. Modern and comfy.
Layout of the room is really Nice. Breakfast selection was adequate but not hot enough.
Just a few minor issues that I will comunicate with the front desk like a loose faucet. Nothing mayor really. Overall really enjoy my stay in the property. Love having a mini full kitchen. The pool area looked very nice Plus they have grills for ppl to use. Big plus for me.

Wally Ogilvie
7年 前 – Google

6

Just OK. Breakfast was great. Dinner social hour was extremely limited quantities. 5 o'clock had good selection. By 6 most food was gone.

Lashawn Nelson
7年 前 – Google

10

The hotel is great very welcoming I got to make it to the manager's reception I didn't want to go back out so I got something to take back to the room very quiet was off to myself which was good for my study time f&b and front desk was awesome my room was great sleep good. When I come back I will stay here thanks for a great stay oh and housekeeping and maintenance y'all were great as well my room was well taken Care of thanks again I really enjoyed myself.

Jennifer Ross
7年 前 – Google

9

I visit this hotel every 3 months for work. This hotel is always clean and has the friendliest staff I ever encountered. Betty is the sweetest woman and I look forward to seeing her every time I come.

Jean Logan
7年 前 – Google

9

The staff, service, and Hospitality was EXCELLENT. I had a room on the fourth floor and it was a strain on my Asthma. They immediately switched my rooms, sent someone to assist me with my luggage and provid e d me with a complimentary dinner that was sooooo good. Awesome place to stay

alisha hill
7年 前 – Google

10

Staff was extremely friendly. Facility was very well kept. Service was awesome and we were made to feel at home. Loved it

John Causley
7年 前 – Google

10

Location is nice, close to downtown, room is fantastic (almost like having a small apartment) and people have been friendly. Only downside my side of hotel backs up to shopping center where garbage trucks make lots of noise early in the morning

Kim Glick
7年 前 – Google

9

Staff is friendly and helpful, rooms are nice and kitchen has everything you need

Fran Kipper
7年 前 – Google

10

Really nice accommodations. Marty, Betty and the crew really make you feel at home... They made the difference here from hotel to a place you enjoy staying.

Michael Nastasi
7年 前 – Google

9

Attended training in conference space with entire regional comapnay, great accommodations, food and service!

Aaron Blankenship
7年 前 – Google

6

Hotel was nice, decent sized meeting room on the first floor. But the "breakfast" for the meeting was... Bagels. Does anyone really want bagels? Anything else please.

Eric Boller
7年 前 – Google

7

The staff is extremely friendly and goes out of their way to make you feel welcome. The suites are spacious and nice.

James Caldwell
8年 前 – Google

8

Suites are laid out well and have a little living room separate from the bedroom, 2 TVs, kitchenette, dishwasher, full sized fridge, silverware, cookware and dishes. Complementary breakfasts and happy hour with food are also served. Has a little fitness area and an outdoor pool. Rooms appear well kept and clean. Service has been good so far. I would recommend.

Matthew Toms
8年 前 – Google

4

So I've stayed at Homewood suites all over the country and normally they are very well kept and beautiful. This one in Memphis at hackscross is by far the worst one I've stayed at. Poor customer service, poor room quality and everything just feels dirty. Definitely do NOT recommend staying here.....

Carter Calef
8年 前 – Google

8

Very nice facility. Stayed in a room with a stocked kitchen even. Love the bathroom mirrors with the light all around them. Friendly staff.
Breakfast was average, but not kept warm so had to microwave on a Styrofoam plate, which causes cancer.
Fan blades needed dusting and shower took both hands to turn on it was so stuck.
I would stay here again.

Chad Coulter
9年 前 – Google

6

Below average for a homewood suite. I normally love these places. The staff was really friendly. The place just was not kept up as well as usual.

Diamond Ford
10年 前 – Google

9

They look so beautiful.

Chip Rowe
11年 前 – Google

7

I feel like I have spent most of my adult life in this hotel while on my project. I am a Hilton junkie and without a doubt they have the friendliest staff I have seen in some time. Breakfast and a light dinner buffet with wine and beer every night (except weekends) helps break the monotony.

Chadwick Bison
11年 前 – Google

9

I have stayed at this hotel 20+ times over 8 years and have never been disappointed. They may not have had the most up to date in room TV's or workout equipment each stay (they do now) but they have one thing that only one other hotel I frequent has - they welcome me as a friend. I stay in hotels for business 100+ nights a year, and this is one of two where I truly feel welcome