I love this hotel. LOVE it. Why not 5 stars? Well it’s not a luxury hotel. I view 4 stars as the maximum score for non-Luxury. But put all that aside. I have 2 kids. I am divorced. Sometimes it’s convenient to stay in a hotel close to their Mom’s then schlep them to NYC. This hotel suits us perfectly. We had a 2 bedroom 2 bathroom suite with a living room and kitchen for less than $200 per night. Everyone had their own space when we were in the room. Plenty of activities to do outside including a pool (not open yet), basketball court, plenty of grass to throw a baseball around or play soccer. Location is perfect. Right off 287. Staff is friendly. I will stay here again and again.

Beautiful clean rooms. The king one bedroom is the way to go. They have your entire kitchen set up and with a dishwasher so it's like home away from home. Great staff as well.

Very nice staff. Housekeeping is running a skeleton crew due to Covid and they are doing a good job keeping up.

This is one of my favorite hotels to stay in when I'm in White plains. The staff is really friendly and accommodating. The bartender is also great and goes out of their way to make you a drink that you will love. I always look forward to staying here and enjoying the atmosphere.

Nice staff. Room was nice. AC/heat worked great. Room was smaller then normal, not a bad thing for just a place to rest your neck. Bar is nice continental breakfast is good. Plenty of options. Just a bit small for a buffet area. An alley kitchen layout for a buffet area isn't the best choice. Choke points slow flow and make carrying plates of food around awkward.

I stayed from Thanksgiving until mid August. That was my second home. Even though it was under major construction and renovation beginning in February it was still a wonderful place to stay. Just a little bit outside of the downtown so a more quiet area.

This is a wonderful place the staff from the beginning to the end was most helpful great hospitality! Thank you Ann who made the reservation thru phone reservations. Earl excellent Margaret, and Vernon I forget the gentleman name that works the 3 Rd shift. The hotel is in an excellent location off the highway it is undergoing remodel but don't let that discourage any future travelers. The breakfast was great. Love the family room 413 very clean, thank you house keeping for the excellent service a job well done! Will be back here on my next travel.

Pros: nice newly renovated rooms with a fridge, microwave, and stove. Decent breakfast. Good size pool and spa. Bar and grill area yet to be constructed but the concept looks nice. Free parking and shuttle. Cons: Remote. Nothing within walking distance. Summer is here and no grill area yet. Shuttle is free within 5mi radius but unreliable. Ive waited up to 35mins past the time I requested it at least once.

The Hyatt Hotel is out of the way in Westchester County New York. If you're looking for a place to sleep this is it. Not as expensive as other hotels. It's handicapped accessible. Free breakfast in the morning. Compared to other hotels in the area it's a bargain. The decor is a little outdated. The beds are comfortable.

Great place to stay. Rooms are huge and clean. 1 bedroom style rooms with full kitchen. Free breakfast in the morning is exquisite. Staff is super friendly. Recently renovated and looks amazing.

I'm not one for nice hotels typically, and by nice, I mean nothing much more than a few stars that gets the job done but doesn't blow me away. This place is above the standard I've come to expect for hotels and I'm glad to say I'm staying here. It's more expensive than what I'm used to, but it adds perks that are worthwhile. We got separate bedrooms, separate TVs, and a conference table with six large desk chairs surrounding it. There was even a small scale kitchen with all appliances and cutlery, need be. Also, there were multiple closets for storage, and a large range of food for breakfast. Everything was clean and the staff has been friendly and nice. My only complaint would be that the hotel is under construction and some of the areas are under-furnished and unfinished. This doesn't affect my stay in any way, and I didn't lower my review score because of it. At this current time, I would definitely stay at this hotel again. I have one more night to stay and I will update my review, need be.

A nice quiet place to stay with good breakfast including vegetarian options and have parking along with shuttle service for nearby places within 5 miles

It was my first visit to New York and loved staying at Hyatr house white plains. Very calm ans serene surrounding. Their service was great. Loved their vegetable soup and vegetable chips. Even the orange juice was really good and didn't have the usual bitterness.

I would love to stay again here and recommend to anyone. For the price it was great stay. I wish i had my trainers to use the gym and if it didn't rain would have used their shuttle service.

It was my first visit to New York and loved staying at Hyatr house white plains. Very calm ans serene surrounding. Their service was great. Loved their vegetable soup and vegetable chips. Even the orange juice was really good and didn't have the usual bitterness.

I would love to stay again here and recommend to anyone. For the price it was great stay. I wish i had my trainers to use the gym and if it didn't rain would have used their shuttle service.

Another one of these modern small hotel geared towards business travelers. Located in a safe suburban setting. Close to a number major roads.

Fantastic stay. The staff was friendly and room was excellent. The breakfast was amazing as well. The only issue I saw was the giant conference table in my room. Not sure why there would be rooms with the table in it but it wasn't a big deal.

We had an awesome stay at Hyatt house. Having a kitchen and three separate rooms was perfect for our trip. The price was also great for the space you get. We will definitely be back!

It's like home away from home for me, I can prepare my own meals, or order out. All rooms has queen size beds, even the sofa-bed is queen size. A complete kitchen, with microwave, free hot or breakfast 7 days a week, wine and cheese, I can stay here for months and be happy.

A very lovely place to stay. We would choose it again in a heartbeat. The service was very good from the staff whenever we needed something like the shampoo we forgot or just directions. The place itself has many amenities and we were very impressed with the cleanliness as well. Unfortunately I did not get a good picture of all the food they put out for the free breakfasts. We were too busy eating and enjoying. But I did get some good pictures of the area which is quite large both for the presentation of the food and for the many guests to sit around and enjoy it

This was by far one of the best places we've stayed! After a very long, difficult day, it was absolutely wonderful to have such a clean, worry free, considerate suite with everything we could need there & knowing anything else possibly needed was available in their 24hr little store! The social he with "snacks" was such an awesome added touch! Apparently a bonus was tried to deliver by them however, cell problem interfered & we were disconnected. We would love to stay with Hyatt House anytime now! Thank you for reminding us that consideration & quality are still important!!

Excellent experience. Affordable long stay rooms and suites. Complementary breakfast and mingle hours around 5:30 with light food and complementary beer. Nice friendly staff and other amenities like a pool, basketball court and gym.

We had a great stay at Hyatt House. Because of the weather it was too cold to go to the pool but if they had an indoor pool that would have been perfect. The hotel offers a full breakfast every morning. There was always something our kids liked. In addition our room had a full kitchen stocked with anything we could need. The rooms were very nice, clean and modern. Free parking and easy to find a spot close to where our room was.

Good kitchenette for home cooked meals as well as nice breakfast and dinner is served. We were here for nearly an year and it was the best. The wifi is quite strong too.

We stayed with Hyatt House for more than 20 nights recently. The rooms and kitchen are wonderful, spacious and the staff are really good and friendly. There's some construction work going on next door so it's noisy during weekday mornings, might disturb if you're into meetings, otherwise fine. The evening happy hour is an awesome thing!

I had such a great time here. The staff was extremely friendly and helpful. The room was very clean and spacious very happy here.

Large suites with excellent facilities. Staff very helpful. Complimentary breakfast and dinner also included Mon to Fri. Good value.

Very nice hotel, the room was very big. Staff were all very nice. Breakfast could be better. Weird watermark stain on the bathtub but that didn't really bother me.

Nice, homely place. Building a little older but well maintained and the facilities are all there. Nice rooms for a small family and ours had a nice view of Autumn trees. Kitchenette in room and laundry on ground floor.

Great service. Provided dinner and breakfast with more options than I've ever seen. Clean rooms and helpful employees. Would definitely recommend.

Room was wonderful like a 1 bedroom apt. The only thing I didn't like was that there incentives was high been at alot of hotel and never that high. Beside that loved it.

We came to town to stay at the hotel for a night for an event. The parking was fine, location was near where we needed to be, and the hotel was satisfactory. The room was a suite with two bedrooms with individual ensuites connected by a common area with a kitchenette. It could have been better updated and cleaner - lots of greasy fingerprints thoughout the kitchen. But it sufficed for a quick overnight. No substantial complaints, but nothing impressive either.

This is a great place for the family. The staff, service and food is wonderful. The rate is also good. Highly recommend it.

This is a nice hotel in the area. Very clean, not super modern or fancy, but good for a business trip to the area. Need to drive to White Plains or the surrounding towns for restaurants - nothing nearby.

Perfectly fine hotel. Great amenities and a huge room for the price. Shower was a little dirty though.

Went to the Hyatt for an event. The staff were very friendly and helpful. Very clean and cozy hotel

Easy on and off from I-287 a great hotel for family. It has an outdoor pool and a barbecue area with a basketball court. The rooms are very clean and modern would definitely stay here again

Staff is excellent and helpful. Hotel grounds are nicely kept. Interior is nicely maintained. The rooms ( small suites) are beautifully laid out and quiet. There was no noise transference. Although the rooms show some wear, they are clean and fresh. The hotel is pet friendly which is another plus. Could use a some renovation but the staff works hard to maintain a superior level of comfort and service. Two negatives - there are no restaurants within walking distance and the free breakfast was ok but nothing special. This place was so good for an overnighter that I tried to book a month later and was sold out - my loss. You will really enjoy this hotel.

When you first walk in it looks very sterile and reminiscent of a doctors office. The hallways look like what you see in basically every hotel. The rooms are a different story. The rooms look like a very nice and well stylized apartment. The bedrooms are spacious and clean. The bathrooms and kitchen are compact but not cramped. There are several televisions wherever you might watch them and all the furniture is comfortable. Breakfast is tidy but standard for hotels. Nothing special. If you like hot tubs or pools, however, you are in the right place as their facilities are beautiful.

AC in my first room was not working, so we got moved to a second room. Fully furnished kitchen was clean and stocked with necessary plateware, silverware, and cookware. Full complementary breakfast bar includes hot dishes, toast and bagels, oatmeal, and cold cereals.

Very nice rooms...BUT....No restaurant and make sure you have cash, they do not take credit/debit for snacks! REALLY?!?!? THIS is a Hyatt, I travel 2 to 3 weeks a month and never have I been to a Hyatt that doesn't take Credit/Debit for snacks or sundries!!!

Clean and includes a full breactfast bar and happy hour Monday to Thursday. Gym is very small . Good for corporate

The room was nice but the temperature had to be adjusted several times due to humidity. The restroom was clean and well kept. There was a maintenance woman cleaning the restroom on 5/2 around 3pm I have asthma and was struggling to breathe she was very attentive and stayed nearby to make sure I was ok.

Hotel staff is incredibly professional and pleasant. Most rooms include a kitchenette which always makes a hotel room appear larger. I like the layout of having a living area, kitchenette and then a separate bed room.

Very happy with our stay. We've only stayed here once and only for one night. The staff was great! Super friendly! Rooms are all Suites I believe - complete kitchens with microwave, stove, fridge. Living room with TV. Bedroom with TV. Bath. TV's and all appliances modern. Rooms very clean and well lit. Hallways also well lit and clean. They also put out an extremely nice FREE hot breakfast. Kids loved it too. Will definitely stay here again. Easy free parking too.

Have stayed at this hotel multiple times now. Love the set up. Having a full kitchen with oven and stove. Microwave refrigerator and that the bedroom is separate from the room with a couch and tv.

Clean room, loved the suite, friendly staff and great location!

Great little suites with full kitchens and sleeper sofas in all rooms, very cute and well appointed. Good breakfast in the morning.

Such a great place to stay! Breakfast is tasty for a hotel. Evening socials are awesome! Free beer and wine, plus salad bar every weeknight. I was here on business and saved so much money from their free meals. Rates are great. Super clean. Very helpful staff. This was a fantastic stay!

Great place to stay. We chose it because it is close to Purchase College. Great restaurant near by.

Great Place as usual. Rooms are great. The mini kitchens are great. The breakfast buffet awesome. Everything was nice and clean. Close to the Capitol Theater. Will always stay here when going to a show at the Capitol. You cant beat it.

Awesome hotel. We got a Minnie apartment: one bedroom. Very clean. Looks great. Very modern.

I always choose to stay here because of the spacious rooms. It is more like a small 1 bedroom apartment than a hotel room.

Staff was friendly, our king suite was modern, clean, and comfortable. They are also dog friendly for an extra charge. I'd stay here again any time

Had a wedding block there. They offered a good price for large suites and our guests were very pleased by how friendly the staff at the hotel was.
The free breakfast is another big plus.

Decent suite style rooms for long term stay. Free beer+wine and weak dinner offering for an hour and a half every weeknight. Clean, spacious, easy.

Overall, a pretty decent hotel. My only gripe is a few spots weren't that clean in the room. The refrigerator had stains in and the bathroom could have been a little cleaner.

I had a great stay. The room was nice, service was great, and breakfast was good. The only thing I can complain about is that the WiFi information given to me didn't work.

Good quality suites, the breakfast is decent. Good value for the money. I've stayed here before and would stay again.

Had an awesome stay. Check in was fast, easy & most welcoming. Guests were treated with social event (light meals 4:30pm to 7:00pm). Breakfast was great. Room comfortable... staffs were all warm & friendly.

Great rooms! They've got everything. Loved the Breakfast selection.

Stayed for two nights. Great for families, but not so great for business travel. Booked 1 room suite, upgraded two two room suite. Room was fine, but appeared a bit aged and had a tired scent. Items were reasonably clean, but surely worn down. Overall as a business traveller, I would rather stay at the nearby Hyatt Place Younkers which was the same price during this time.

Nice rooms plenty of space. The beds are a little smaller then I am used to though. Breakfast is fairly nice (including an omelette station). The WiFi is decent

Big room, nice facilities. Easy access to train and highway.

Clean rooms, friendly employees, free breakfast and light dinner. The kids enjoyed the basketball court and the pool.

Def coming back here again... clean room, clean kitchen area, good facilities, awesome TVs, internet connection.. nice breakfast. Nothing bad I can think of.

First time at a Hyatt House and likely won't be my last. Outstanding facilities, spacious and clean rooms, great bed with lots of pillows. Gave me an at-home kind of feel, since there's a living area, kitchen, and the bedroom is separate from these areas and has its own door for privacy.

My only (minor) complaint concerns breakfast. The food and selection was great, but staff was out and broke down the entire buffet literally 30 seconds after the appointed cutoff time. I'm fine that they were on time for their jobs, but perhaps they could have given the 10-12 diners in the room a warning before they removed everything inside a 5 minute period. Overall, I'd stay here again and would recommend it highly.