 10 9135 건의 리뷰

ITC Grand Central, a Luxury Collection Hotel Mumbai

Dr Babasaheb Ambedkar Road, Parel, Mumbai, MH 400012, India 접속하다

ITC Grand Central, a Luxury Collection Hotel Mumbai

뭄바이의 활기찬 센터는 지금 집 ITC 그랜드 센트럴하는 것입니다. 우리는 편리하게 비즈니스와 여가 활동의 중간에 위치하고 있습니다. city​​s 문화 - 식민지 과거, 현대 선물, 고대 영어의 매력, 그리고 따뜻한 인도의 화려한 패치 워크 전설적인 웅장 함과 함께 우리의 호텔을 환대-입력합니다.

맛있는 레스토랑에서 안목과 초대 서비스에 푹 빠졌는데. 취향에 맞게 국제 요리의 다양성을 제시, 당신은 당신의 취향에 뭔가를 찾을 확신합니다. 우리는 우리의 VIK (매우 중요 키즈) 프로그램을 주셔서 감사합니다 젊은 세트를 포함, 모든 연령대의 손님에게 정중 한 환영을 확장합니다.

242 개의 객실과 스위트 룸은 밝은 색상과 부드러운 가구, 무한 매력입니다. 편리한 해외 여행객을 위해 설계, 모든 객실은 모두 유럽과 미국의 전기 설비를 수용 할 수있는 콘센트를 갖추고 있습니다.

장엄한 주변과 겉으로는 노력 서비스는 ITC 그랜드 센트럴에서 기억에 남는 경험을 만듭니다.

Located in the vibrant core of the city centre, our landmark hotel is just 15 minutes away from the Wellington Golf Club, Mahalaxmi Race Course, and Nehru Centre, 20 minutes from Nariman Point, Cuffe Parade, and 45 minutes from the International Airport of Mumbai.
Mumbai is filled with places to explore and gems to uncover. Discover a broad range of architectural styles, some of the best museums and art galleries, diverse theatre, and excellent shopping.

객실

접근성

ITC Grand Central, a Luxury Collection Hotel Mumbai
Dr Babasaheb Ambedkar Road, Parel, Mumbai, MH 400012, India

호텔

  • 인터넷
    무료 와이파이
  • 고속 무선
  • 교통
    무료 주차장
  • 현장 주차
  • 주차
  • 발레 파킹 (대리 주차)
  • 프론트
    24 시간 리셉션
  • 체크인 키오스크
  • 안내 데스크
  • 컨시어지 층
  • 프론트 데스크
  • 멀리 작업
    비즈니스 센터
  • 비즈니스 서비스
  • 일반
    내부 복도
  • 금연 객실
  • 공공 장소의 공기 조절
  • 호텔 서비스
    패스 인쇄 출력을 사용할 수 탑승
  • 환전소
  • 로비에서 무료 신문
  • 무료 구두 닦기
  • 풀 서비스 하우스 키핑
  • 헤어 드라이어
  • 객실 매일
  • 다리미판
  • 세탁 / 주차 대행 서비스
  • 현장 세탁
  • 보안
  • 구두 닦기 스탠드
  • 턴 다운 서비스
  • 주차 대행 청소
  • 주차 대행 당일 드라이 클리닝
  • 모닝콜 서비스
  • 아울렛
    미용실 / 살롱
  • 꽃 장수
  • 선물 / 뉴스 스탠드
  • 미용사 / 이발사
  • 얻기 쉬운
    이용 가능한 편의 시설
  • 엘리베이터
  • 이벤트
    회의실
  • 웨딩 서비스

객실

  • 통신
    국제 전화
  • 장거리 전화
  • 스피커폰
  • 침구
    브랜드 매트리스
  • 슈퍼 편안한 침대
  • 특수 기능
    암막 / 커튼
  • 방음 실
  • 화장실
    목욕 가운
  • 슬리퍼
  • 음식 및 음료
    커피 / 차 메이커
  • 미니 바
  • 환대
    무료 신문
  • 사업
    데이터 포트
  • 책상
  • 일반
    안전한

휴양


  • 실내 수영장
  • 웰빙
    헬스 클럽
  • 사우나
  • 온천
  • 적합
    운동 체육관
  • 피트니스 센터
  • 체육관

음식과 음료

  • 식사 계획
    뷔페 아침 식사
  • Carryout 아침 식사
  • 무료 아침 식사
  • 무료 조식 뷔페
  • 무료로 전체 미국의 아침 식사
  • 따뜻한 아침 식사
  • 특별한주의
    무료 객실 내 커피 / 차
  • 서비스
    24 시간 룸 서비스
  • 룸 서비스
  • 룸 서비스 - 전체 메뉴
  • 주방 시설
    제빙기
  • 아울렛 입력
    커피 샵
  • 식품 및 음료 매장
  • 라운지 / 바
  • 레스토랑

아침 식사

  • 무료 조식 뷔페
  • 무료로 전체 미국의 아침 식사
  • 무료 아침 식사
  • 뷔페 아침 식사
  • 따뜻한 아침 식사
  • Carryout 아침 식사

주택 정책

  • 체크인 시간 : 15:00
  • 체크 아웃 시간 : 12:00

정책 취소
취소 정책은 요금 플랜 및 / 또는 예약 날짜 (들)에 따라 달라집니다. "가용성을 검사 할 때."요금 및 정책 정보를 참조하십시오

다른 사람들과 여행

어린이 정책
Room rates include the accommodation of children (11 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.

애완 동물은 허용되지 않습니다
While we greatly appreciate our guests' four-legged companions, the hotel does not accept pets.

결제 유형

    

구사 가능 언어

  • Bengali
  • 영어
  • 힌디어
  • Kashmiri
  • Marathi
  • Panjabi

에 오신 것을 환영합니다 용량

  • 회의실의 수 : 6
  • 잠자는 객실 수 : 242
  • 가장 큰 회의실 크기 : 4795 sq. ft.
  • 가장 큰 회의실 수용 인원 : 600

주차

  • 무료 주차장
  • 현장 주차
  • 주차
  • 발레 파킹 (대리 주차)

예의

  • 전체 비즈니스 센터
  • 컴퓨터
  • 네트워크 / 사용 가능 인터넷 인쇄
  • 우편 / 택배 서비스
  • 비서 서비스
  • 무료 수신 팩스
  • 현장 비즈니스 센터
  • 회의 시설
  • 보이스 메일
  • 현장 비즈니스 센터 직원입니다
  • 인쇄기
  • 복사기
  • 익일 배달 / 픽업
  • 팩스
  • 이더넷 연결
  • 비즈니스 센터
  • 전화
  • 무료 수신자 부담 전화

환경

부동산의 그린 액션

우리는 호텔 방 당 에너지 사용량을 절감하는 것을 목표로하고 있습니다. 우리는 고객 경험에 영향을 미치지 않는 물 감소 방법을 구현한다. 우리는 공정 거래 관행을 지원합니다. 우리는 또한 음식과 음료 성장의 조달을 높이고 지역에서 생산 된 식물과 동물 모두의 overharvested 또는 멸종 위기 종의 조달을 최소화 할 수 있습니다.


  •  현지 음식
  •  에너지 / 물 절약 대책, 폐기물 방지 및 자원 효율성
  •  문화 유산의 보존

인증

LEED Platinum

USGBC (U.S. Green Building Council)가 개발 한 Energy and Environmental Design (LEED®) 표준의 리더십은 동급 최고의 건물 전략과 관행을 인정합니다. 녹색 건물이 에너지 효율, 보존 및 지역 사회 민감도의 표준을 충족 시킨다는 것을 인증합니다. LEED 인증 건물은 에너지와 물을 40%나 줄입니다. LEED 인증 건물은 자원을 절약하고 재생 가능한 청정 에너지를 홍보하면서 탑승자의 건강에 긍정적 인 영향을 미칩니다. USGBC의 등급 시스템에는 인증,은, 금 및 백금의 네 가지 레벨이 있습니다. 다른 국가의 녹색 건물 협의회에서는 비슷한 프로그램이 있습니다.

ITC Hotels Responsible Luxury

ITC Hotels is the only company in the world of its size, to achieve the environmental distinction of being water, carbon, and solid waste recycling positive. ITC Hotels have become renowned for delivering a luxury yet sustainable experience for its guests at its properties throughout India'. The group's commitment to "Responsible Luxury" sets a benchmark for the industry as the first premium chain to achieve the prestigious LEED® (Leadership in Energy & Environmental Design) Platinum rating for all its luxury hotels.

Their initiatives include:
- More than 50% of the total electrical energy demand at ITC hotels is met through renewable sources
- A significant amount of food & beverage used and served at ITC Hotels is procured locally
- ITC Hotels treat and recycle enough water to irrigate 65,000 trees annually
- ITC Hotels annually offset carbon emission equivalent to carbon footprints created by flying across the globe almost 1200 times
- The energy produced through wind farms at ITC Hotels is enough to light up the Delhi-Mumbai Highway for one year
- ITC Hotels treat and recycle enough water to irrigate 65000 trees which aids in sequestering approximately 13000 tonnes of CO2
- The hot water generated at ITC Hotels through the use of solar energy would be sufficient to address the average hot water consumption of 6000 household / families
- ITC Hotels support local livelihoods by ensuring that they source more than 40% of their edible ingredients within 100 miles of their hotels in the region. In the process they minimise their carbon footprint while retaining the freshness of the ingredients in their menu
- ITC Hotels endorse socially and environmentally responsible forestry by ensuring that more than 50% of the paper, stationery and wood is either FSC (Forest Stewardship Council) certified, sourced locally or recycled.
- ITC Grand Chola is the World's largest LEED Platinum certified green hotel
- ITC Gardenia, ITC Windsor, ITC Maratha and ITC Grand Chola are powered 100% by renewable energy
- ITC Sonar is the only Hotel in the World to have earned carbon credits
- Five of the hotels operate on wind energy; the largest self owned wind farms (29.5 MW) by any hotel chain in the world, for captive consumption - ITC Gardenia included
- LEED platinum rated
- Shrinks guest's carbon footprint by over 60% when they chose to stay there
- Wind cooled lobby
- Vertical gardens
- ITC Gardenia uses frontier green technologies in its systems like water recycling, energy and waste management, along with eco friendly materials in its architecture and décor
- This commitment to greener practices also extends to the services that they offer. From green banquets to green conferencing
- The wood used in the hotel has been out-sourced from The Forest Stewardship Council (FSC). Which means that all the wood received from them is certified not to be from natural forests, but from special forests grown for this purpose. Also 74% of the wood including the flooring is made out of engineered wood using wood dust. These have been made into cedar-finished ply
- Extensive use of CO2 sensors are in place for better management of IAQ and ventilation
- In the Sewage and Sullage Treatment Plants, there are separate treatments for Black and Grey water and with UV, there is a reduction in maintenance cost
- The hotel has double insulated windows to ensure temperature control at the least cost
- Natural light has been used as much as possible
- Solar Energy has been used for outdoor lighting, steam generation and the hot water system
- Rainwater harvesting systems are in place
- Water efficient fittings are operated in guest rooms and public areas
- ITC Gardenia has been conducting ongoing awareness programs for local school children on Responsible Luxury along with the guided hotel tour

가장 유용한 리뷰 9 135 건의 리뷰

Adarsh Kumar
4년 전에 – Google

10

Nice ambiance and good staff. ITC’s are always better than other.

basil paul
4년 전에 – Google

6

Interior of rooms are decently good but feels little aged. Bathroom are neat and clean but due to aging some tiles are having gaps. Staff having good hospitality culture.

vaani saraswat
4년 전에 – Google

10

Amidst all the chaos, an exhausting travel, jet lag and the fear of catching the virus, I felt extremely comfortable staying at the hotel.
From being connected to the person in charge, to a lovely communication, a highly professional and tranquil check in and assertive measures taken during the pandemic, the stay was extremely warm and cozy.
Even though my first stay at the hotel was due to an unprecedented time, I am certain to come back and have a blissful stay again, and enjoy all the services and facilities that aren’t available at the moment due to COVID19 (to ensure complete safety of the guests).
I am glad to add ITC Grand Central as an amazing hotel and a must come again place to my list of pleasant stays in the world.
I highly recommend this place for people seeking a delightful yet homely place to stay at.
Thank you for the lovely service.
Until next time.

Sherna Cooper
4년 전에 – Google

9

Great location. Excellent, accommodating and very efficient staff. Special mention of Dominic - the very patient and efficient hotel rep at airport and Anokha and Nikita at the hotel

Quarterdeck Chalets
4년 전에 – Google

10

A beautiful hotel in all respects from its architecture to its stylish and luxurious feel...to its A++ customer satisfaction and service. The stay the food the facilities are all at the top of their game. A highly recommended destination for a very comfortable stay be it a business trip or a family vacation. The food too in the establishment was of stupendous taste and quality. Will definitely visit again and again.

Saurabh Barda
6년 전에 – Google

10

According to Google I have visited that place and it asking me to review it. Actually I might be going somewhere else. 😅

No problem I will review it. Honest review..
Great looks from outside lighting towards trees, lighting on building walls, plants in rows watchmen well dressed vehicles moving in queue. It looked super cool.

You can definitely stop there and have a selfie.

aparajita bahadur
6년 전에 – Google

10

Beautiful hotel with lovely landscaping. Regular venue for a lot of corporate events but getting here is a task. Plan your journey ahead. The coffee shop in the lobby is a great place for casual meetings.

Fauzia D.
6년 전에 – Google

10

Great place to stay/visit. You will love the interiors and adore their staff. Food is definitely good as they have a huge spread, definitely well crafted menu catering to many cultures and ensuring quality. You should definitely visit the rooftop (30th floor) for the view of the city. Overall, you will not get disappointed.

Rishabh chandyok
6년 전에 – Google

10

Went to attend a professional event along with my office team. Ambiance was great with fantastic dinner arrangements. Hotel staffs were highly professional. It was a very pleasant experience and enjoyed together with office colleagues. Recommend to consider for parties and get together.Nice

Sunil Parekh
6년 전에 – Google

9

The food is just outstanding. Location is nice, massage chairs in junior suites are divine, banqueting area is stylish, many types of cuisines available. Nice small swimming pool & gym. Fun place, luxury hotel.

ARJUN M K
6년 전에 – Google

10

Luxury hotel. Conducted an event there.
Arrangements for more than 600 people were made in the hall/dance-hall. There was option for open dining, but it got messed up due to rains. The place is expensive and upscale, attracts higher echelons of the society. The property is iconic in architecture and it is well maintained. The staff is extremely courteous and attend to your needs gracefully.
Valet parking facility is available here.
In-house restaurants and coffee-shops offer fine range of cuisine.

KUNDAN KUMAR
6년 전에 – Google

10

Went to attend a professional event along with my office team. Ambiance was great with fantastic dinner arrangements. Hotel staffs were highly professional. It was a very pleasant experience and enjoyed together with office colleagues. Recommend to consider for parties and get together.

Sameer Johri
6년 전에 – Google

9

Very nice location , 1 km from lower parel station. Room are very nice and clean. Breakfast is awesome. Nice and relaxing sitting area.

SuResh PaTel
6년 전에 – Google

9

The overall experience of the hotel was very good. I had visited this hotel for official purpose. The destination of the hotel was very good. The location of the hotel was nice. The appearance of the hotel was beautiful. The food quality was nice in the hotel. The activity was arranged by the hotel. The internet facility was provided in the room. The service was good in the hotel.

Suhail Moin
6년 전에 – Google

9

Nice place to stay , close to downtown. The property is dated however they have been renovating the rooms to offer upgrades. The cafe on first floor where breakfast I served is usually over crowded. Try making it early for breakfast to avoid the rush

Dharmesh Khatri
6년 전에 – Google

9

Very good ambiance and quite place with responsive and helping staff. Comfortable room. Also centralized place with all thing available around.

Rajat Goel
6년 전에 – Google

9

Traffic at location. Otherwise one of the poshest locations in Mumbai. Well connected by taxi and local. Rooms are comfy and spacious. Room service is very smooth and prompt. Multiple food options serving different cuisines in the hotel itself ensure you get the food of your dreams. Overall, an amazing experience.

Shekhar Deshpande
6년 전에 – Google

7

Rich yet not on your face ambience.
Excellent courtesy of staff. Glad to see that some local Marathi people are working here as waiters/ attendants.
Front desk staff was very aware and forthcoming.
Plush appearance overall to the hotel.
But Mumbai being the place it is, the area the hotel can occupy is finally limited. Can't obviously see vast stretches of lawns!!
Located right in the middle of hep part of the city, in Lower Parel.
Has many pubs and bars in vicinity too...

Su
6년 전에 – Google

10

The service here is quite good. Their all day breakfast menu at the pavilion is quite elaborate. Their French toast is one of the best I've tasted

Ankit Gera
6년 전에 – Google

9

Great service, food, staff, breakfast, rooms... Small swimming pool but ok... Gym is good.... Had a real comfortable stay... The team to good care of Mrs and my colleagues... Wonderful experience

Tushar Rane
6년 전에 – Google

9

Superb 5 star hotel. Excellent place for verious type of conferences and seminars. They made a fantastic arrangements. The ambience as well as food here is awesome. The cleanliness is very perfect. One can have a pleasant time here. The staff here very polite and helpful.

Manian KBS
6년 전에 – Google

7

Old but reasonably maintained property. Spacious... Situated in the heart of the city. Food quality is above average. Security and Front office have a laid back attitude. No sufficient parking space and driver amenities.

Saurabh Mishra
6년 전에 – Google

7

Luxury in true sense. Rooms are spacious and up to the mark. The best part about this hotel is the amazing quality of service. You ask for any type of service, and it's there! Staffs are quite well behaved and always smiling. Buffet breakfast is sumptuous and lavish in true sense. Don't afford to miss out South Indian delicacies in breakfast.

ahmad fadhlullah
6년 전에 – Google

10

Grand colonial building with luxurious feel, spacious rooms, good spread of menus for breakfast buffet.

Excellent service by the staff is definitely its strongest point. Right from the entrance, from the doormen to the front desk staff are very helpful. The receptionists/greeting ladies roaming around in front of the reception counter are very helpful, trying to approach you even before arriving to the reception counter. The staff are courteous enough to entertain questions asking for suggestion regarding the local places of interest.

Asif Rampurawala
6년 전에 – Google

8

Really nice hotel only thing it lacks is a view. Like all ITC hotels the Grand Central also has great ambience. The rooms are really nice and service is prompt. The breakfast menu offers really nice Indian spread along with the usual American and English breakfast options. There is an awesome kebas restaurant which make some lovely kebabs. The honey almond tart is my all time favorite.

Rajiv Shah
6년 전에 – Google

9

Excellent service by the staff. They were super courteous. The property is well maintained with lovely ambience. Not sure about the rooms as we weren't staying. The location of the Hotel is also an added advantage.

pragya singhal
6년 전에 – Google

9

Beautiful architecture building, right on the highway and with easy access. The roof tops have one of the best views of the nearby societies, specially at night. But what is special about ITC is the food. Best indian food-specially the Dal Bukhara! Hospitality and comfort are of course a given. Overall , if you are travelling to Mumbai with an intent to exploring the city and need quick access to prime location, this may be a good choice amongst 5 star hotels.

Sid Shah
6년 전에 – Google

10

Good rooms. The people working there are very very courteous and always greet you with a smile. The doorman is also a very sweet and helpful person. The concierge was also very helpful. I needed a document printed and they asked me to email it to them and they printed it and got it to my room. Phenomenal stay experience, very happy

Rama Reddy Karri
6년 전에 – Google

9

It is a great place for those who can afford. Food (Buffet breakfast and dinner) is extremely good. The chefs include a South-Indian Master chef who prepares the Dosas so well. He prepares South Indian filter coffee with the classic aroma. Rooms and other facilities are on par with any 5-star hotel

Nikita Panchal
6년 전에 – Google

9

The ambiance of the hotel is just very amazing and pleading to the eyes. The staff and help people are courteous. Had a complete safe and stress free check-in and checkout here.
Food served here is also very tasty

marmika golatkar
6년 전에 – Google

8

It is a great place. Located at the centre of the city, that is Parel, it's easily accessible, and easy to find. This place has a great view. The rooms are magnificent and the service is great. The staff is very Friendly and co-operative. Well trained staff. The service is great. Food is good. I didn't get to have any beverage so I don't know much about it. But overall a great place.

MILAN ZATAKIA
6년 전에 – Google

8

A nice city centre hotel of the ITC group. Well located and well maintained. Good fine dining and meeting room options too. Close enough by Mumbai standards to the distant suburbs and city too.

V DO
6년 전에 – Google

7

Nice upscale hotel. However, the property is getting dated and needs refurbishment in the rooms. Nonetheless, the rooms are neat, clean and well maintained. Service levels are really nice - warm and friendly. Breakfast is very nice. Spread is good. Also don't miss dosas made by the old chef - he really adds a personal touch. Gym is small across 2 levels but still nice and functional. Centrally located property.

Srijan R Shetty
6년 전에 – Google

7

Spacious but dated rooms, with the staff making sure you personally feel the luxury. While I would give five stars to the staff, there's a huge scope of improvement for the rooms especially to justify the price tag compared to stalwarts like Grand Chola.

Vardhman Sidhu
6년 전에 – Google

9

Location is easily reachable, rooms are very good and provide every service you need, views are nice from the high floor rooms and the food is very delicious. Its overall a great hotel to stay in.

Arnold Coelho
6년 전에 – Google

7

The staff was very helpful and co-operative. Got things done swiftly. The food and service was excellent

Kartik Gandhi
6년 전에 – Google

7

The Hotel Property is little aged but has all the things that you need and expect from a five star ITC. Like other ITC , this does have Bathtub but it also lacks Glass bathroom with shower. The staff is extremely courteous and helpful. Special thanks to Prajakta for helping me out with the check in. Go to K&K for delicious North Indian food.

Jothsna Manna
6년 전에 – Google

10

This place is very luxurious with high end rooms and the service is top notch , it is present at a very clean area also. Would recommend to go to this place if expense is not to be considered

Charudatt Gupte
6년 전에 – Google

10

The best Sunday brunch in Mumbai. Kebabs and Curries is a great place to dine. Begin with starters in veg and non veg. Don't miss the fish starter. Wash it down with a superb selection of spirits. Main course don't miss the mutton and the Biriyani. Superb service of the staff. Ask for Hrishikesh to help you along the gastronomic journey. Must visit this place.

pankaj kankaria
6년 전에 – Google

9

One of the best hotels I have been to. Delicious food, courteous staff, lavish interiors, beautiful pool & trendy Gym. The Club bar on roof-top is very beautiful. The millet kheer is awesome. Loved the concept of reviving forgotten cereals & pulses of India.

Parag Jain
6년 전에 – Google

10

Amazing hotel. Fantastic staff and good rooms with panoramic views from higher floor.

The open area on 30th floor in evenings is a wonderful place to enjoy mumbai skyline.

Very comfortable bed and good collection of in room tea and coffee.

Overall I had lots of fun.

Andrew Burbidge
7년 전에 – Google

9

Stayed at this hotel on a business trip and the service was brilliant. There is an Indian restaurant there and I advice asking the Chef to prepare a meal made up of dishes to his recommendation. It was one of the finest Indian meals I have ever tasted anywhere.

Gurpreet Bakshi
7년 전에 – Google

6

It used to be fun/ great food once upon a time at ITC Grand Central. Now it's just hotel having some restaurants in it.
Needs to work on its lost Glory

Medha Adhyaru
7년 전에 – Google

7

The Hornby's Pavilion for a sumptuous Sunday brunch. A must for a wonderful satisfying experience. The salad options delicious melting hot sodas by Chef Raman and the never ending options in Indian, Chinese and Continental sets the mood for the week ahead.

Abhishek Shastri
7년 전에 – Google

7

Great property. Excellent event management services. Absolutely delicious food. I loved the vintage appeal of the property. The staff is very courteous and professional.

Rahul Ghag
7년 전에 – Google

9

Best and Nicely Managed. About Restaurant Food Taste is So Good. And About Room Very Good Service and Management. Service is Very Nice. Also get Spectacular View in Rooms.

Roshni M
7년 전에 – Google

5

Spacious lobby. The place was quiet and serene. The dining area was dimly lit. Nothing too fancy about it. Food was average. It was a buffet menu served on the table. Service was slow.

Alok A
7년 전에 – Google

9

Got room with a good view, plus comfortable bed, international electric outlet, mini-fridge, iron etc. Regular housekeeping. Decent gym on premises, and hotel is close distance from most parts of the old city. Palladium Mall is walking distance and Gateway is 100Rs away on Ola cabs. Restaurants at the hotel are too pricey!!

NITIN KARANDIKAR
7년 전에 – Google

10

It is always a pleasure to visit ITC Grand Central. I love its ambience..... food and above all a very wonderful service !!

Taronish Elavia
7년 전에 – Google

9

Beautifully appointed interiors mask the fact that this was an old cigarette factory. Amazing facilities, and I personally love Hornby's Pavilion

Yair Hoffman
7년 전에 – Google

10

Luxury rooms
Great service
Delicious local and international food
Not too expensive (in Eurpian rate)

Maulik Mehta
7년 전에 – Google

8

Went there for coffee with a friend. The espresso is way too strong and was lukewarm. Cookies served with the espresso were some ITC brand cookies which is surprising considering they call themselves a luxury hotel. Ambience of the coffee shop is just ok. Not that great. Service is good and prompt.

HARESH VAGHASHIYA
7년 전에 – Google

10

Nice composite Breakfast options available here, allows you to choose between Indian, American and Continental options.
It's more than enough for one at the price they offer is Unbelievable!

Akshat Kumar
7년 전에 – Google

5

Staff is average. Food is avwrage. Great looks. Still only as good as a 4 star

aklanta kalita
7년 전에 – Google

7

Easy access location, nice ambience, courteous staff, good food and service. With all these, it's a wholesome package.

Vikas Gupta
7년 전에 – Google

7

Hotel was pretty good. The room that I got was large and had the facilities expected from a five star hotel. Service is good and staff is friendly. Breakfast spread and quality is good. However the room keys malfunction quite frequently. Is perfect for a business traveller.

KALYAN RAUT
7년 전에 – Google

9

The rating of the most popular and famous star hotel in Mumbai have five but in my view it's seven. Mumbai is a limited area, place of scarcity but ITC grand Central never allow you to feel such way. Excellent rooms, location, staff and great service. Food are awesome in quality and also in variety. Hotel is costlier comparing other few. They don't allow you to complain. Strongly recommend for family stay.

Satyajit Mugdar
7년 전에 – Google

9

Luxuries hotel in lalbaug and parel... Mumbai indian team for IPL some time take rest here...on of great Mumbai view from hotel

p may
7년 전에 – Google

10

The coffee shop Hornby , ambience is just wonderful.The sun light that falls over makes the place look natural bright giving an open cafe feel.

Shrinivas Varunjikar
7년 전에 – Google

9

Excellent place to stay, have food and do business... Excellent management with linient staff... Wow

matt Farmer
7년 전에 – Google

8

Nice hotel, big room with good service

rajeshwar k
7년 전에 – Google

8

Rooms are great though decor n style is bit old..corridors lined with old mumbai n central pictures..can't expect more spacious in this overpacked city..liked the buffet breakfast..loved the indoor swimming pool & spa..best for business travellers..

Samarth Verma
7년 전에 – Google

10

This was my first stay at an ITC property. The decor was old fashioned and very elegant. The detail in their architecture is really appreciable. 5/5

abhishek desai
7년 전에 – Google

8

It was no doubt about the ratings being one of the best Hotel of Mumbai. A little higher in the cost compared to other five star Hotel .Morning breakfast was outstanding. Location is excellent.

pawan soni
7년 전에 – Google

7

Great hotel. Rooms and decor are a bit old but the awesome service and caring staff more than makes it up for it. Location good on map but to get to main lower parel area it takes a lot of time due to traffic and metro construction.

Gautam Mehta
7년 전에 – Google

10

K&K Restaurant .... Underrated food.... Just amazing food ... Chef Patrick has a gift ....one of my top favourites and never been disappointed in all these years... warm and caring staff.

Breno Araujo
7년 전에 – Google

9

Very nice infrastructure, the room was comfortable and service is very good, everyone was very nice and attentive. The food was great, international options for breakfast and the new year eve had a great selection of alcoholic drinks included in the price.

Bhavesh Dodia
7년 전에 – Google

8

This was a first time for me at any ITC Hotels property and it didn't disappoint. The hotel staff, services, rooms and the food are all exceptional. Our room had a fantastic view of the Mumbai skyline, they were clean and had everything we'd want and more. Breakfast was served in the ballroom. Too many options. Staff were courteous and took good care to ensure we had a pleasant stay. Point of View Lounge on the 30th floor is a good place to spend time watching the sun set behind the high rises.

The only little problem was the TV connection. Even though it was a Sony TV, the connection was from the Cable TV age. All the channels showed poor quality picture, I'd switch to my mobile phone to watch the match.

Besides, I don't think you'd leave from here unhappy with the experience.

Ketan Mhatre
7년 전에 – Google

10

Very good customer service and food and an excellent location easily accessible from the main road. My family enjoyed the dinner buffet in the coffee shop

Satish Pendse
7년 전에 – Google

7

Conveniently located good place. I attended conference there. Food is good. Nice ambience

Amit Tambe
7년 전에 – Google

10

This was the first hotel to see value in being mid-town. They clearly reaped the benefits of being first. Now they have more competition but their food is unbeatable.

Rahul Tiwari
7년 전에 – Google

9

The location is good and the ambiance was astonishing. I enjoyed the event and my evening at Grand Central. Since I did not stay there, I cannot comment on the rooms or the room service but whatever time I was there at the event, I enjoyed it.

Siddharth Dialani
7년 전에 – Google

6

Given the amount of money you spend on this hotel, it is not worth it.
Rooms are luxurious with comfortable beds. Bathrooms are good too.

However, following are the cons -
- Bathrooms weren't cleaned properly.
- Their TV and cable connection is from stone age era.
- In one-off case, we got calls at 1am from staff

Pros
- Luxurious rooms
- Breakfast buffet is amazin
- Hotel has a nice environment, making you feel fresh and energetic

Shayne Mathews
7년 전에 – Google

7

I had pretty bad check-in experience. Apart from that the hotel has all good qualities of a classic ITC hotel. The breakfast service was good, room service was pretty good as well and the staff helped me coordinate a great checkout while I was rushing between meetings.

Prakash Iyer
8년 전에 – Google

10

As good as it gets! Truly a great hotel. Very luxurious. Excellent coffee shop. Vast buffet spread!

Ritesh Bhatt
8년 전에 – Google

7

Good hotel. Good service. Good space for conferences and events. Good food, rooms. Centrally located.

Ritesh Pothan
8년 전에 – Google

10

My favorite weekend hotel. Good food as compared to most five stars. In the middle of nowhere sadly

Natalie Smellie
8년 전에 – Google

8

Really nice ambience, lobby area is amazingly beautiful and has a fresh scent of spring. Hotel staff was very professional and welcoming. Rooms are well kept although the linen seems quite worn. Wifi access was an extra cost for a hotel that host a lot of business travelers this was surprising. Breakfast was at an extra cost (if you decide not to go to the buffet) which serves the same items. ..this also not reasonably priced. Average (USD 50) for 2 persons if you are having omelet, toast, fruit, juice n coffee... (don't get the croissants)

Prashant Kumar
8년 전에 – Google

10

It is a very charming Hotel with excellent service. Location is its prime calling, being close to South Mumbai's business district. The rooms are spacious and well furnished. The variety of food / restaurant is very good.

Avinash Pai
8년 전에 – Google

7

Good hotel with good service. The vip lounge on the top floor is very good.

Akash Doshi
8년 전에 – Google

5

Room was okay but only after changing it because of the smell. Breakfast was alright with some lovely unusual things like green Thai curry, but none of the staples like decent baked beans or hash browns. Dinner was actually rather good! Lack of free internet was ridiculous in a business hotel.

Lokesh Tiwari
8년 전에 – Google

10

Awesome hotel, Got chance to visit inside by Government of maharashtra

Phalgun Gujjar
9년 전에 – Google

6

An average 5 star property the rooms are old. The bathrooms look their age. Worst part, they charge for wifi.

Lynn Eide
9년 전에 – Google

9

amazing experience staying here! We loved the service!! Especially from the check in desk, aditi in the restaurant and rohan too. Also pooja helped make our trip extra special! Also so peaceful inside the room!