We had a wonderful time at this hotel, it is a beautiful hotel and staff are mostly wonderful. We were especially grateful that we were able to check in early as we arrived early in Shanghai and were very tired. The concierge and receptionist was very kind and spoke good English.

The issue that really dampened our stay was that we had to wait a good 30-45 minutes for our breakfast to arrive after ordering it. The staff in the restaurant area - one in particular, ignored us, but the other who spoke good English was lovely. Fresh juice ran out at 930 am, so we were very disappointed. The food at the buffet were mostly gone by the time we got in at 930 and was not replenished so this didnt leave a good impression with us.

I would stay here again however I would urge management to do something about the poor kitchen service and lack of responsiveness. I wouldnt call it a 4 let alone 5 star hotel because of the restaurant.

Great boutique hotel, excellent location, beautiful room, and friendly staff, great little gym. The only slight disappointment was the breakfast buffet being left to run out of most things, but this is a minor blip in an otherwise great experience.

Super comfy rooms, delicious breakfast, strategic location AND built from repurposed materials. LOVE!

Ok

Such I lovely Hotel, clean and tidy rooms, very large with lounge area. Food was awesome and very friend staff, I stay at alot of Hotels around China and this is my favourite

Fancy hotel where the rooms don't age well (stains on the wall and sofa). Bed sheets smelling cigarette (probably from the laundry company) and noisy conferences when the restaurant is privatised. Features vs. price not very good. Breakfast and staff are ok though.

Super good! I really like it!

Lovely little design hotel. Great value.

Clear room and very good service

Beautiful boutique hotel in an unusually quiet residential area of Shanghai