 5 921 beoordelingen

Homewood Suites by Hilton Hillsboro/Beaverton

15525 NW Gateway Court, Beaverton, OR 97006, Verenigde Staten Toegang

Homewood Suites by Hilton Hillsboro/Beaverton

Houd er rekening mee dat onze seizoensgebonden buitenbad van september 2015 tot en met mei 8- 26- 2016 zal worden gesloten.
vervoer
Een gratis pendeldienst van het hotel binnen 5 mijl straal van hotel Gratis hotel shuttle naar Portland * s MAX Light Rail. Pendelt naar het centrum van Portland en de internationale luchthaven van Portland. 45 taxi van het vliegveld naar het hotel.
Ontbijt
Gratis * Suite Start * warm ontbijtbuffet elke ochtend dat warme voorgerechten Belgische wafels vers gebakken goederen en fruit bevat.
Dinner Reception
Avond * Welcome Home * ontvangst met warme voorgerecht bijgerechten salade bar bier en wijn. Geserveerd van maandag tot en met donderdag.
In Room Internet
Gratis high speed internet in alle kamers. Gratis Ethernet-aansluiting in alle kamers. Keuken
Volledig uitgeruste keuken met full size koelkast magnetron kookplaat en vaatwasser in alle kamers. Room Layout
Ruim een ​​en twee slaapkamer suites met 2 32 inch flat screen TV * s granieten aanrecht gezellige meubels verleidelijke beddengoed pakket aparte woon- en slaapgedeelte in alle kamers. Rokers en niet-rokers kamer opties beschikbaar.
Attracties in de omgeving
Geniet van Oregon * s tax free winkelen in het nabijgelegen winkelcentra en winkels. Op loopafstand van 3 restaurants, terwijl Streets of Tanasbourne mall gelegen binnen de 4 mijl van het hotel.
Binnen een uur rijden van Oregon * s opmerkelijke Willamette Wine Country. Binnen een uur rijden naar Oregon * s kust. Gelegen aan een aantal zeer gerenommeerde golfbanen. Hotel Accommodaties
24-uurs fitnesscentrum volledig uitgerust met state-of-the-art cardio theater verbetering op alle machines.
Gratis hotel business center met computers en kopieermachine. Hotel Meeting Room Beschikbaarheid
1150 vierkante voet aan vergaderruimte die plaats biedt aan verschillende regelingen voor vergaderingen en evenementen.
Gratis WIFI in alle vergaderzalen
Board room accommodaties beschikbaar

This beautiful Homewood is nestled near Oregon's prosperous economic high tech corridor with easy access to Highway 26. The hotel is also located within close proximity to restaurants, tax free shopping and short driving distances from Oregon's wine country, the coast, and mountains. Numerous Fortune 500 companies in the Beaverton and Hillsboro area are within a short distance.

Kamers

Hotel

  • Internet
    Gratis internet
  • Gratis WiFi
  • High speed internettoegang voor laptop in openbare ruimten
  • Draadloos internet in de openbare ruimtes
  • Vervoer
    Gratis parkeren
  • On-site parkeren
  • Parkeergelegenheid
  • Parkeerplaats
  • Toegang trein
  • Transportdiensten - omgeving
  • Transportdiensten - lokale kantoor
  • Receptie
    24-uurs receptie
  • Bagageruim
  • Vroeg inchecken
  • Snel inchecken
  • Snel uitchecken
  • Receptie
  • Late check-out beschikbaar
  • Opslag plaats
  • Wegwerken
    Zakencentrum
  • Bureau met stopcontact
  • Fotokopieercentrale
  • Algemeen
    Airconditioning
  • Verwarmde kamers
  • Interior corridors
  • Rookvrije kamers
  • Eigen bad of douche
  • Openbare ruimte voorzien van airconditioning
  • Hotel Service
    Stomerij
  • Brandveiligheid compliant
  • Full service huishouding
  • Boodschappendienst beschikbaar
  • Haardroger
  • Huishoudelijke dienst dagelijks
  • Strijkplank
  • Wasserette / was- en strijkservice
  • Onsite wasserette
  • Kluis
  • Veiligheid
  • Valet reiniging
  • Valet dezelfde dag stomerij
  • Wekservice
  • Outlets
    Diverse / Supermarkt
  • Reist u met anderen
    Kinderen welkom
  • Speelruimte voor kinderen
  • Huisdieren toegestaan
  • Speelplaats
  • Beschikbaar
    Toegankelijke faciliteiten
  • Liften
  • Evenementen
    Vergaderfaciliteiten
  • Avondreceptie
  • Vergaderzalen
  • Groenvoorzieningen
    Lokale betrokkenheid van de gemeenschap

Kamers

  • Communicatie
    High speed internet verbinding
  • Draadloos internet
  • High speed WiFi
  • Telefoon met meerdere lijnen
  • Luidspreker
  • Twee-lijn telefoon
  • Voicemail
  • Beddegoed
    Cribs
  • Slaapbank
  • Badkamer
    Toiletartikelen
  • Badkuip
  • Bad en douche gecombineerd
  • Eten & Drinken
    Koffie / thee zetter
  • Vaatwasser
  • Volledige keuken
  • Keuken
  • Keukentje
  • Magnetron
  • Koelkast
  • Vermaak
    Nieuwskanaal
  • Kabeltelevisie
  • CNN beschikbaar
  • Films / video
  • Krant
  • Bedrijf
    Copier
  • Data port
  • Reserve stekkerdoos beschikbaar bij receptie
  • Telefoons met bericht licht
  • Algemeen
    Airconditioning individueel regelbare in de kamer
  • Alarmklok
  • Brandalarm
  • Ijzeren
  • Niet roken
  • Zelfregelend verwarmings- / koelsysteem
  • Rookmelders

Recreatie

  • zwembad
    Openlucht zwembad
  • Zwembad
  • Geschiktheid
    24-uurs fitnesscentrum
  • Cardiovasculaire oefening
  • Uitoefening gymnasium
  • Fitnesscentrum
  • Gewichtheffen
  • Sport
    Golf

Eten en drinken

  • Maaltijden
    Ontbijtbuffet
  • Gratis ontbijtbuffet
  • Gratis volledig Amerikaans ontbijt
  • Speciale aandacht
    Gratis cocktails
  • Gratis koffie in de lobby
  • Gratis avondreceptie
  • Gratis op de kamer koffie of thee
  • Lobby koffieservice
  • Welkomstdrankje
  • Diensten
    Room service
  • Groen voedsel
    Lokale en seizoensgebonden gerechten
  • Keukenfaciliteiten
    Barbecue grills
  • Outlets typt
    Cocktail lounge

Ontbijt

  • Gratis ontbijtbuffet
  • Gratis volledig Amerikaans ontbijt
  • Ontbijtbuffet

House beleid

  • Inchecken tijd: 15:00
  • Uitchecken tijd: 12:00

Annuleren beleid
Alle reserveringen moeten worden geannuleerd 24 uur voor HOST TIJD TENZIJ Borg gevraagd ALS DIT reservering is elektronisch worden gedaan PLEASE annuleren elektronisch verwarring te voorkomen en een no-show BILL beleid onder voorbehoud

Reizen met anderen

Kinderen beleid
Kinderen van 18 en onder verblijf gratis een kamer delen met jullie.

Huisdieren zijn toegestaan ​​op aanvraag.
Huisdieren toegestaan ​​- Maximale grootte Medium 50 Pounds - Daily Pet Fee 20,00 USD per dag niet-borg per huisdier.

Gesproken taal

  • Engels

Conciërge tips

Kom van maandag tot donderdagavond langs bij onze eetkamer om te genieten van onze gratis avond social. Socialiseren met vrienden, familie en zelfs het personeel van Homewood Suites terwijl u geniet van dranken en klein bord aanbod - ze zijn precies de juiste maat als voorgerecht of een kleine, bevredigende maaltijd.

Welkom capaciteit

  • Aantal vergaderzalen: 3
  • Aantal slaapkamers: 123
  • Grootste maat vergaderzaal: 828 sq. ft.
  • Grootste vergaderzaal capaciteit: 75

Parkeren

  • Gratis parkeren
  • On-site parkeren
  • Parkeergelegenheid
  • Parkeerplaats

Voorzieningen

  • Max aantal zitplaatsen
  • Host sociale functie

Natuurlijke omgeving

Eco-vriendelijk actie pand

De milieu-uitdagingen zijn van invloed op het welzijn van mensen en ecosystemen over de hele wereld. Wij streven ernaar om zo efficiënt mogelijk te werken binnen onze waardeketen. Voor koolstofarme toekomst, we verminderen en te bewaken energie- en watergebruik. Als onderdeel van onze toewijding aan onze afval naar stortplaatsen te verminderen, hebben we een brede strategie voor afval gecreëerd en werken samen met WWF om voedselverspilling te verminderen in onze activiteiten en supply chain. Verantwoordelijk inkoop maakt een verschil: we de bron goederen en diensten lokaal mogelijk.


  •  Lokale en seizoensgebonden gerechten
  •  Lokale betrokkenheid van de gemeenschap

Certificaten

ISO 14001

ISO 14001 is een internationaal geaccepteerde standaard die schetst hoe u een effectief milieubeheersysteem kunt plaatsen. Het is ontworpen om bedrijven te helpen commercieel succesvol te blijven zonder de milieuverantwoordelijkheden over het hoofd te zien, zoals: • hun milieuprestaties constant verbeteren • voldoen aan lokale en nationale voorschriften en andere vereisten geabonneerd • Voorkom water, lucht- en grondvervuilingsgevaren • Beheersing en optimaliseer water en energie Consumptie • Bevorderen van afvalrecycling en herstel • Verhoog milieubewustzijn bij werknemers en trainen ze om goede praktijken in hun activiteit aan te nemen • Gebruik eco-label huishoudelijke producten • Gebruik duurzaam bosbouw gecertificeerd papier

ISO 50001

ISO 50001 is gebaseerd op het managementsysteemmodel van voortdurende verbetering die ook wordt gebruikt voor andere bekende normen zoals ISO 9001 of ISO 14001. Dit maakt het gemakkelijker voor organisaties om energiebeheer te integreren in hun algemene inspanningen om de kwaliteit en milieubeheer te verbeteren. ISO 50001 biedt een raamwerk van vereisten voor organisaties om: - een beleid te ontwikkelen voor efficiënter gebruik van energie - doelen en doelstellingen verhelpen om het beleid te bereiken - Gebruik gegevens om beter te begrijpen en te nemen over energieverbruik - meet de resultaten - Bekijk hoe goed Het beleid werkt en verbeteren voortdurend energiebeheer.

Meest nuttige beoordelingen 9 21 beoordelingen

Sarah Moon
6 jaren geleden – Google

9

Our insurance company put us here due to a broken pipe and flooding. The hotel has been fantastic. Our stay had been very comfortable. They did not on only a free breakfast but during the week they serve food as well at dinner time. This has been the quietest hotel I have ever been in, yet looking at the parking lot I see it is far from empty and children are there at breakfast. I could not ask for more.

Girish Malur
6 jaren geleden – Google

10

Awesome place to stay. Breakfast was nice, Hotel staff was customer friendly and take care of customer at most priority. Cab service provided within 2KM from hotel radius and will guide for nearby site seeing places. Special thanks to Cage, Jasmine and hotel manager Cassandra for all there dedication and service. (Hotel Beaverton)

Osama Hamdan
6 jaren geleden – Google

8

We were pleasantly surprised at the 2-bedroom suite we got. It accommodated our family of 6 and was clean and comfortable. The staff was great, and the included breakfast was very good and made the overall stay worth it. My only regret is not staying long enough to enjoy the pool.

Zaki Jawad
6 jaren geleden – Google

5

Facility is too old and the hallways are too dark. Better lighting is needed in the windowless hallways. However, very good breakfast and friendly service in overall.

Bonnie Campbell
6 jaren geleden – Google

10

This hotel and their staff is absolutely amazing. The room was the perfect size and had everything you need for an extended stay. Loved the evening social Monday thru Thursday and the breakfast every morning. Definitely going to stay here again when I return to Portland

Sarah Moon
6 jaren geleden – Google

9

Our insurance company put us here due to a broken pipe and flooding. The hotel has been fantastic. Or stay had been very comfortable. The id not on only a free breakfast but during the week they serve food as well at dinner time. This has been the quietest hotel I have ever been in, yet looking at the parking lot I le it is far from empty and children are there at breakfast. I could not ask for more.

Jon Reddick
6 jaren geleden – Google

10

I usually stay at the Residence Inn When I visit Hillsboro, but this Homewood is my strong second choice. The rooms are big and the beds are comfortable. if I had to pick one area for possible Improvement, it's that the dishes and silverware seem very cheap and flimsy.

Muhammad Farid
6 jaren geleden – Google

10

Beautiful hotel , beautiful staff , Denial (Night auditor) was very helpful. well equipped suite , fully equipped kitchen. All necessary items are available and placed perfectly in the suite. At the check in staff were very helpful (Omar and Halenie) and have smile, welcoming. Feel like home, easy to get into everything. Found two mint candy in the living room which made me so happy (wow a great idea), also mint candy are placed near by hand wash basin in restrooms for refreshment thats a unique idea.

Taylor King
6 jaren geleden – Google

9

They had me at free in room drinks and snacks. Very nice suites with a well stocked kitchen. The guy at the front desk was actually really nice and made me feel welcome.

Chuck Mabanag
6 jaren geleden – Google

9

This is a great travel team hotel. There is a complimentary breakfast which I hope they upgrade, a pool, outdoor bbq and indoor/outdoor eating area and washer/dryer which is a must for your young athletes. Service was fantastic and friendly. They even helped set up the team dinner and drink events by providing cups and ice. Definitely a place I would tell a travel team to stay at.

T. K.
6 jaren geleden – Google

10

There is always something that could be improved but this place is a 5 star becasue of Cathy and her dedication to customers. It is facinating to see when someone is at the right place & doing great job. I must say other employees were polite & friendly too. The down part is that the Pool was closed for a weekend & noisy AC. The plus is a breakfast with plenty of choices,good mattress and AWESOME ppl.

Aaron Fisher
6 jaren geleden – Google

9

Great friendly service, very nice, well laid out rooms, good facilities. Attention has been paid to the features that are important to guests

Shoshana Gebelmann
6 jaren geleden – Google

10

I spent almost 3 months here after a house fire. The accommodations are great and the staff are genuinely friendly and helpful.

Jennifer Whitmyer
6 jaren geleden – Google

6

Had a good stay. Only issues are little things that I don't feel are worth complaining about but here it goes. We have the premium sweet, our snacks were not refilled daily. Housekeeping never vacuumed or mopped. I had asked to use a few kitchen utensils so I could make dinner and they never brought it to us after asking a few times. I gave up. Other than that it was good.

Drew R
6 jaren geleden – Google

10

Only there for a social event. The staff were friendly and helpful. We all had a great time. Did I mention the outdoor grill?

James Mekkelson
6 jaren geleden – Google

9

We got displaced on Christmas Eve due to a fire that we lost everything in. The management and staff here have gone out of there way to make sure we are comfortable and have made this difficult time much easier to cope with. We may be here a few months and at first I was hesitant. The staff have made it feel a little like home until we can find a new place. Hopefully soon we will find a new house or duplex with a yard that will take our dogs. This place is so nice I may not want to leave. The dinners served Monday - Thursday and the breakfasts served every morning are so good! The rooms are so roomy and the beds are very comfortable!

Alex Vent
6 jaren geleden – Google

10

Very nice hotel to stay at. It is ment for longer stays then just a few days. They have a social time where the hotel serves drinks and food near dinner if people don't want to go out.

Larion Tyshler
6 jaren geleden – Google

8

Stayed there for an event. Chose this property for free breakfast, and it was typical for this sort of place, but serviceable. King suite features a small pullout sofa, much too small for 2 kids.

James Mekkelson
6 jaren geleden – Google

10

After being misplaced due to a house fire. They were really great at helping us relax in the days after.

Nikki Wooldridge
6 jaren geleden – Google

10

Staff is very friendly and they make you feel welcome. The hotel is clean, rooms are a good size with nice kitchens. Great extended stay.

Santanu Pradhan
6 jaren geleden – Google

7

I have been staying in this Homewood suites from 2003 whenever I am in Portland on business trip. Very helpful staffs and their room kitchen , breakfast and evening social helps a lot for business stays. Few minor issues I faced in this year stays though for shuttle service and gym. But amazingly helpful staff and nice property.

Jason Feldman
7 jaren geleden – Google

9

The staff went above and beyond to ensure a wonderful stay. We especially appreciated the kindness of the ladies serving the food and their efforts to entertain and accommodate our young daughters.

Crystal Henson
7 jaren geleden – Google

7

This is a great hotel in the Portland area. King size bed, pull out queen in the couch, a sleeping and living area with a kitchenette. Bed was incredibly comfortable. When I found the shower to be clogged a maintenance person fixed it while I was away. The breakfast was delicious and included sausage, potatoes, waffles, fruit, cereals, biscuits and gravy, etc. However they do close early for us late sleepers and we missed out on breakfast the 2nd day.

Falcon Ruan
7 jaren geleden – Google

10

Fantastic hotel for extended stay. Great staff with great amenities. Love the free dinner :)

Max Inman
7 jaren geleden – Google

9

Great mattresses we bought one like it. Good suite for the money! Friendly front desk people.

Tony Ly
7 jaren geleden – Google

10

The room was clean and well-equipped with a full-sized refrigerator, stove top, and even a dishwasher. There were plenty of power outlets throughout the unit. The mornings had complimentary continental breakfast. This is an excellent place for extended stays and overnight guests.

Christian Roberson
7 jaren geleden – Google

9

Clean and well designed hotel. Rooms are spacious and comfortable. Breakfast is good.

Jacalyn Danchise-Edie
7 jaren geleden – Google

8

Check in time was 3 pm. When we arrived at 4:15, we were informed our room wasn't ready yet. It was being cleaned and then had to be inspected. We unloaded our car into the lobby and approximately 30 minutes later we could go to our room. The manager called our room to inform me she would not be charging us for our night in the room. Beyond perfect customer service! And totally unexpected.

Cathy Liu
7 jaren geleden – Google

10

The Homewood Suites was well organized, and the staff was kind. The rooms were large and well stocked with kitchen supplies. The sofa was a pull out bed. The room overall was clean. The breakfast provided was extremely nice and had a greater variety of food than that of most Homewood Suites.

Lionel Guerrero
7 jaren geleden – Google

7

Home comfy but lack of service for the night clerk contibuted to the 4 star instead of 5

Tom Huynh
7 jaren geleden – Google

8

Nice hotel. It is what is expected from a Homewood Suites. Crowds were a little full during dinner and breakfast service if you were a little late. Overall, good experience. Clean, quiet, and near stores and restaurants.

Nathaniel LOVING
7 jaren geleden – Google

9

After their renovations finished, this place looks beautiful. With their breakfast and dinner included in your hotel stay. I would recommend anyone to stay here.

Gary Green
7 jaren geleden – Google

8

Great rooms, very good for families. Nice location with good food choices nearby.

Lars Bingham
7 jaren geleden – Google

9

The hotel didn't seem that old, but the rooms felt a little dated. Maybe it was just the door key scanners. The breakfast was ok, but very canned. The room was what you would expect from a HWS, but the beds we're not super comfortable and the room would not get cold enough to sleep. Both nights were uncomfortable.

Josh Zimmerman
7 jaren geleden – Google

8

Nice facilities, decent breakfast, big rooms, tiny beds, outdoor pool without heat. Overall pretty decent.

Ryan Mangum
7 jaren geleden – Google

9

Great hotel. I send my employees here when they come out of town and they love the stay.

Tyler burrington
7 jaren geleden – Google

10

Comfortable room, great staff, plus anything I could've needed to make myself a meal if I wanted something home cooked and cheap!

Latrice Brown
7 jaren geleden – Google

6

First night here so I give 3 stars very nice my a.c. won't go adjust any cooler than 73 which is too warm for a Floridian. But staff very helpful may give another star after my complimentary breakfast.

Marco Lucarino
7 jaren geleden – Google

10

Nice rooms, suuuppppper comfy beds and really nice pillows. Overall great hotel

David wickham
7 jaren geleden – Google

8

The location is away from traffic and quiet. Rooms are large with kitchen and bedroom. Free breakfast and evening meals Mon - Thur. Food is better than I expected. Staff was outstanding.

Brett Ziegler
7 jaren geleden – Google

7

The hotel is currently be renovated. I stayed in one of the newest rooms. It was very nice. Stylish, comfortable, and spacious. Monday-Thursday there is a complimentary meal and complimentary breakfast every morning. When the renovation is complete, this will be a stellar hotel.

Scott Shackleton
7 jaren geleden – Google

6

Nice hotel but due for some updates. I think they are getting ready to start some renovations.

Shashidhar R V Reddy
7 jaren geleden – Google

7

Good hotel, great break fast. This hotel is certainly home away from home for Tektronix employees who come on business visits to Beaverton Office from across the globe. Homewood has been my preferred hotel for stay for many years. Very comfortable rooms, nice shuttle pick up/drop facility, and great location.
Rooms need an upgrade, I'm sure they will upgraded soon.

Leaf Fael
7 jaren geleden – Google

7

Great breakfast and light dinner. Clean room. Only ehh would be the showers were barely warm and very low flow water supply. I could hear the neighbors alarm going off 3x and some of the conversations. Sure glad we didn't have to hear other things! Lol

Lindsay Jacobson
7 jaren geleden – Google

8

We booked a non-smoking room, and ended up getting a room that smelled as though someone had been smoking in it. They were very accomodating, and got us into a new room right away. Great staff, comfortable and clean. Could use an update, but otherwise our stay was great.

Bradley Byrd II
7 jaren geleden – Google

8

Very friendly staff, always asking if there's anything they can do for you. Good area, close to restaurants, easy hey access, great breakfasts. Really enjoyed my stayed here with my family , and would recommend it to all.

Tina Pflegl
8 jaren geleden – Google

9

Prices are a little bit High but other than that great place to be great atmosphere fast and friendly service and the employees are on the ball

Ricky Ballou
8 jaren geleden – Google

6

We are using this hotel for our wedding guests. We had blocked out 10 rooms about a year ago, and all of our guests had trouble booking their room at the agreed upon rate. We had to call them Everytime someone wanted one of our blocked out rooms just so our guests could stay.
The staff often did not return our calls and emails as well. When our family was able to reserve, the reservation dates became messed up and a few of our family members were shorted a day or two!
Upon check in all of them had complained to my fiance and I that they were treated poorly and with a lack of urgency.
As people that work in the hospitality industry we find this unacceptable and we are disappointed in the way it has been handled.

On the bright side the rooms are nice and sized adequately, clean but outdated decor. The dinner is nice as well and the pool is clean and comfortable.

Moshe Levi
8 jaren geleden – Google

10

The hotel looks old but the stuff make the different. They will make your vocation confutable. They will do anything to make you fill like home.
They got breakfast and happy hour dinner. They also got smoking rooms.

Alex Loney
8 jaren geleden – Google

10

The room was very nice sized and clean when I got there. Neighbors were quiet (or if they were not, the walls were thick enough that we couldn't hear them).

Steve Munoz
8 jaren geleden – Google

7

Hotel room was pleasant enough for our family. Pool was well maintained and clean. Breakfast served was actually better than we expected. The only reason I am not giving this a 5 star review was some of the kitchen staff. A couple of ladies were happy to gossip, and didn't care the door was open and that the hotel guests could hear everything they said.

Jeremy Mulcahy-Hill
8 jaren geleden – Google

7

Very close to just about anything you need if your traveling. Wouldn't say it is amazing, but it has nice furnishing, it's quite even though it's close to the highway. There is a gym a short walk away as well as several restaurants and a gas station nearby so you can fuel up before you head out.

Melba Quinones
8 jaren geleden – Google

6

Good location, near mayor highway. Close to restaurants, grocery shopping, mayor client company office. Nice room, they need to remodeled and have a better room service, very disappointed yesterday.

Kathy & Dave Baker
9 jaren geleden – Google

10

My husband and I stayed on Saturday and Sunday night. We had a wonderful experience at Homewood Suites. The room was very clean and we loved having the living room separate from the bedroom so we could watch the World Series from the couch. The bed was comfortable. We encountered several staff and they were nice and helpful. We were surprised how quiet the room was since it's near a highway. Breakfast was good with a variety of hot items. We would definitely stay at Homewood Suites again.

A Google User
12 jaren geleden – Google

8

Update 2011:

It's rare when a hotel makes it right, but this hotel now has my loyalty. Stayed here again this year. Yes, the shuttle was absent again, but found it was a problem on our team's side not scheduling it rather than the hotel's issue. The beds were great. We were able to bring pets. The breakfast buffet was plentiful and higher quality than usual. Will definitely stay again.

Update 2010:
Just spoke the the Hilton manager. They apologized, wanted to know how they could do better in the future, and refunded my money. While I was not satisfied with my stay, I was more than satisfied that they did the right thing by their customer. For that, I give them 2 stars back. Customer service is not dead after all! Thank you Homewood suites for doing the right thing.

Original:
I spent the week-end at the Beaverton Hilton Homewood Suites and am very angry about my stay. I typically Priceline a hotel for $30-40 (usually Marriot Suites) a night when we are at the annual Thunderbolt swim meet. However, this year, I chose Homewood although it was $115 a night based on the extras that were promised to our sports team on the swim team brochure.

My first unhappiness was arriving at the suite late at night as anticipated only to find no linens or pillows for the pull out sofa and an inadequate amount of towels based on the 2 adults/3 children I listed on my reservation. It is not fun being told we have to go fetch our own linens at 11 PM with sleepy kids to make up a bed. There was also something sprayed all over the leather seat that looked like a pet accident. Finally, the room was incredibly hot, incredibly small for a suite, and we were never able to sufficiently cool it off. The fan in the bedroom was very, very loud and the room was pretty shoddy.