Didn't get the king room I booked. Food at the breakfast and social was just ok. Room was clean

Update, the staff reached out to me and asked that I give them another chance. I did and everything was as expected and the staff was very nice and helpful. Been back twice more after with the same positive experience.

I am having great experience with my ongoing extended stay here. All the employees here are nice and helpful. Since I am working remotely during my stay, they let me use their meeting room whenever available. If they have a meeting scheduled, they let me work in another room so my other family members stay in our own room. All facilities here are brand new, with good gym and swimming pool. They clean rooms everyday if you want to during the extended stay. They are willing to take suggestions and improve. I like it very much, it really makes us feel home during our transition to this area.

Usual Homewood setup. Chain is the go to for my work team and myself. The rooms are fine. The only complaint I'd have is that while the whole chain is going towards a bit less in terms of breakfast and light dinner options, this location may need to consider a new breakfast cook. The scrambled eggs were always either having some burnt parts, or were undercooked. Not horrible but not great. The times they did the premade omelets (twice in my stay that I saw) they were inedible due to being burnt and too salty. I'm a long time Hilton patron and I'll still come back. Food only reason I'm not giving 5 stars. Just try better with the breakfast please?

Front desk employees were friendly and polite. Room was great size, quiet, clean, comfortable. Shades blocked out all sunlight. Breakfast was not good.

Quiet location within reasonable distance to shopping, dining, etc. Very clean, modern rooms and friendly staff. The pictures actually make the room look smaller than it is. It was quite spacious. We will be staying again when we travel to the area.

Great location, pet friendly, great breakfast, comfortable rooms, how can I ask for anything more? And I was only there for about eight hours total, haha.

This is a very new, clean and comfortable property. The breakfast is really tasty, all that is needed is when traveling.

Nice location. Big spacious rooms with good breakfast and happy hour

Great experience. Very clean. Friendly staff. Professional. Will return if in the area

Just stayed last night for a getaway for my husband's birthday. We really enjoyed our time there the room was very clean and spacious. We will be looking forward to going back for another getaway.

I was waked up at 2 when people next door was having a very loud sex. Their room had a connecting door to my room. Other aspects of this hotel were slightly above average for this price range. Staffs were very friendly and helpful.

Virtually brand new, stylish suites, exceptional free "happy hour" some days; pub\restaurant next door @ Garden Inn.

Front desk from friendly and polite. Room was great size, quiet, clean, comfortable. Shades blocked out all sunlight. Breakfast was not good.

The room we stayed in was amazing and so peaceful. There is a continental breakfast but I had wish there was a restaurant to choose from more options.

Beautiful hotel. Great staff. Huge rooms.

First time really staying and experiencing a Hilton Hotel. Have to say I love it. Love breakfast and dinner. Room is a good size. Gym is perfect for what I like to accomplish (run, abs, arms)

Awesome new property

Hotel was very clean. Service was good. The breakfast was delicious.

The location of the Homewood Suites was very convenient due to its close proximity to the Thruway. The room was very clean and large and the breakfast had a wide variety. I would definitely stay there again next time I am in the Syracuse area.

Enjoyed the stay and also staff were really helpful. D. MESSIER GREAT EMPLOYEE

Favorite hotel I've stayed in in the last few months.. super clean and comfy! I loved my room and my bed! Great happy hour choices and super awesome staff that go above!

Really surprised at the quality of the rooms and public spaces. Newly built, clean, quiet. Good breakfast too. Will use again next time in Syracuse.

Great hotel, very recently remodeled. Quiet at night in a business park location. Comfortable bed, very clean room. Accepts dogs, good news for us! Hot breakfast and an airport shuttle.

The suites were well set up for extended stays and the service was great as when we called for extra towels they were brought right to our room ... the breakfast was very good and even when it was 9:30 when we arrived and two other groups arrived at the same time the staff was very nice and kept up with the demand of so many showing up late warm food was brought out and there made sure there was plenty for every one. I was impressed on how they handled every thing. They are very pet frindly as one employees carried treats for the dogs in her pocket. Over all I would say my stay there was very plesent .

I love the layout of the room. It is spacious and well-laid out even with the kitchenette and living room. The hotel has a pool, fitness center and a fire pit with seating. My only complaint is that my room was too cold and i could not adjust the thermostat.

Rooms were very clean, outstanding customer service, great breakfast

I had a great room with a lounge/kitchenette and bedroom. Two televisions allowed viewing from bed or the couch if we wanted two different shows. The breakfast and dinner were great. They had a local craft beer on tap, as well as wines with the meal. The staff was truly outstanding, with a smile and a helpful attitude. A clean and neat hotel. Great place to stay!

People are very friendly, room is clean, comfortable, and spacious. Easy to get to from the highway, breakfast is good, and the 5-7 evening social is pretty substantial as far as food goes, and the free drinks are pretty good. I expected a crappy beer like Bud, but it's a local pale ale and it's decent. If I have to stay in Syracuse again, I want to stay here.

Great experience like a home away from home. Very helpful and accomodating staff (Veronica and Christy). Rooms are neat and clean, spacious and have great outside view. I would like to make special mention of the kitchen staff, they are very welcoming and friendly, any special requests for food - just dont hesitate in approaching them. Breakfast and social evenings keep you charged throughout the day.
Keep it up Homewood Suites!!

Great hotel one year old very quiet rooms and good breakfast

Clean, modern room. Front desk was very helpful. Breakfast had a great selection and was very good. The hotel is very easy to get to from the major highways in the area. There are decent restaraunt​ selections near by. Easy to get to down town Syracuse, about 15 minutes away

Beautiful hotel. Great breakfast. Clean comfy rooms. Will stay again.

Amazing full kitchen, great staff and more comfortable than my own beds! I stay in hotels at least 10 times a year and this is the best experience I have had at a hotel yet.

Very nice room. Noisy neighbors. Ok food. Nice staff

Newer hotel with a great staff. Free parking, Internet, and breakfast. They have a gym and a small indoor pool.

Good (renovated or new) feeling, complementary hot breakfast (no make your own omelette) and evening socials are a plus.

Very big room. Clean and bed is great. Wireless ok however it is annoying that you have to reconnect every day. Shower is in the bath I don't like that. Airco/heater makes a lot of nouse. More choices for the breakfast would be nice.

Got a king room and it was very nice. I felt like it was on the same level as a Disney resort. Very spacious, large walk in shower (no bath), full kitchen -stove, USB wall plugs near the bed, electronic climate control, the works. 10/10 would stay again.

Good breakfast, evening meal And excellent staff. New, Nice And clean building

Great place to be friendly staff. Can't complain when a lot is offered with there rooms and packages they offer!!!

Rooms are nice. The AC unit is set not to go below 68 degrees and the room wouldn't cool below 70. Hotel staff is very friendly and helpful. The evening meal was great.

This hotel was amazing- felt like a vacation. The staff was welcoming and friendly, the space is cozy, clean and fun! We had a blast staying in a King Suite- and it was SO affordable. I can't wait to stay here again.

The suite was more spacious than my apartment. The furniture, needs, kitchen, and televisions were very nice. The free breakfast was excellent and prepared at our above restaurant quality. Everything about this hotel is pleasing. Checkout time at noon is standard, but I was able to get a free extension till 2pm. I look forward to my next stay at Homewood Suites!

Comfortable bed, and courteous staff. The breakfast was only OK. Room was clean besides a random dog bone that was found under the couch when folded out. The full kitchen was very nice to have. Pool is a bit small, and it would be nice if they had a jacuzzi. Overall would definitely stay again.