 837 beoordelingen

HYATT house Los Angeles LAX/El Segundo

810 South Douglas St, EL SEGUNDO, CA 90245, Verenigde Staten Toegang

HYATT house Los Angeles LAX/El Segundo

Gelegen in het Southland unieke South Bay, op slechts 3,5 mijl van de internationale luchthaven van Los Angeles. Het hotel biedt een gratis ontbijtbuffet, gratis parkeergelegenheid en gratis WIFI. Dicht bij de I-405 en Green Line de Los Angeles light rail's. Handig om het centrum van Los Angeles, Beach Cities en de Wilshire Corridor. Een gratis pendeldienst binnen een straal van drie mijl.
Pet Policy - 1-6 nachten een 75 niet-terugbetaalbare vergoeding. 7-30 nachten per 75 niet terug te betalen plus een 100. schoonmaakkosten zullen worden toegediend -inclusive van belastingen. Max. 2 huisdieren per kamer. Maximale gewicht is 50 pond of minder voor 1 huisdier of max. 75 pond voor 2 huisdieren. Tarieven zijn in USD. Service dieren zijn vrijgesteld van kosten.
04NOV13-30JAN14 Het hotel ondergaat de lobby renovaties. Minimal gast onderbreking wordt verwacht.

Located 3.5 miles south of LAX International in the beautiful South Bay area. Located a few minutes from the beaches of Manhattan Beach, Redondo Beach and Hermosa, home of the famous Strand. Walking distance to many restaurants, shopping, theatres and the Metrolink transporation center directly linking many city attractions.

Kamers

Hotel

  • Internet
    Gratis internet
  • Gratis WiFi
  • High speed internettoegang voor laptop in openbare ruimten
  • Draadloos internet in de openbare ruimtes
  • Vervoer
    Gratis parkeren
  • On-site parkeren
  • Parkeergelegenheid
  • Parkeerplaats
  • Beveiligde parkeerplaats
  • Transportdiensten - omgeving
  • Transportdiensten - lokale kantoor
  • Receptie
    24-uurs receptie
  • Conciërgekamer
  • Vroeg inchecken
  • Receptie
  • Late check-out beschikbaar
  • Technische conciërge
  • Wegwerken
    Fotokopieercentrale
  • Algemeen
    Airconditioning
  • Telefoon
  • Verwarmde kamers
  • Interior corridors
  • Rookvrije kamers
  • Eigen bad of douche
  • Openbare ruimte voorzien van airconditioning
  • Hotel Service
    Stomerij
  • Brandveiligheid compliant
  • Gratis krant in de lobby
  • Full service huishouding
  • Boodschappendienst beschikbaar
  • Haardroger
  • Huishoudelijke dienst dagelijks
  • Strijkplank
  • Wasserette / was- en strijkservice
  • Kluis
  • Veiligheid
  • Valet reiniging
  • Valet dezelfde dag stomerij
  • Wekservice
  • Outlets
    Gift / Nieuws stand
  • Diverse / Supermarkt
  • Reist u met anderen
    Kinderen welkom
  • Speelruimte voor kinderen
  • Huisdieren toegestaan
  • Speelplaats
  • Beschikbaar
    Toegankelijke faciliteiten
  • Toegankelijke parking
  • Evenementen
    Catering
  • Vergaderfaciliteiten
  • Avondreceptie
  • Vergaderzalen

Kamers

  • Communicatie
    Gratis credit card toegang gesprekken
  • Gratis gratis bellen
  • Draadloos internet
  • High speed WiFi
  • Aparte lijn facturering voor multi-lijn telefoon
  • Voicemail
  • Beddegoed
    Cribs
  • Ontwikkeld Matrassen voor hotels in de keten
  • Tweepersoonsbedden
  • Eenpersoonsbed
  • Slaapbank
  • Super comfortabel bed
  • Bijzondere kenmerken
    Schoonmaakservice
  • Badkamer
    Toiletartikelen
  • Badkuip
  • Bad en douche gecombineerd
  • Eigen badkamer
  • Eten & Drinken
    Cups / glaswerk
  • Vaatwasser
  • Volledige keuken
  • Keuken
  • Keuken benodigdheden
  • Keukentje
  • Magnetron
  • Borden en kommen
  • Potten en pannen
  • Koelkast
  • Koelkast met ijsblokjesmachine
  • Bestek / keukengerei
  • Fornuis
  • Toaster
  • Broodrooster
  • Vermaak
    AM / FM-radio
  • CD Speler
  • Gratis krant
  • Krant
  • Televisie
  • Bedrijf
    Copier
  • Directe telefoonlijn
  • Telefoons met bericht licht
  • Algemeen
    Airconditioning individueel regelbare in de kamer
  • Alarmklok
  • Brandalarm
  • Niet roken
  • Zelfregelend verwarmings- / koelsysteem
  • Rookmelders
  • Wake-up calls
  • Beschikbaar
    Toegankelijke kamer
  • Kamer voor gehandicapten

Recreatie

  • zwembad
    Verwarmd zwembad
  • Binnenzwembad
  • Openlucht zwembad
  • Zwembad
  • Wellness
    Gezondheids-club
  • Jacuzzi
  • Massages
  • Sauna
  • Spa
  • Draaikolk
  • Geschiktheid
    Cardiovasculaire oefening
  • Uitoefening gymnasium
  • Fitnesscentrum
  • Sport
    Golf
  • Wandelpad
  • Trimbaan
  • Sportveld ter plaatse
  • Tennisbaan
  • Watersport
  • Cultureel
    Natuurreservaat trail

Eten en drinken

  • Maaltijden
    Ontbijtbuffet
  • Luxe continentaal ontbijt
  • Gratis ontbijt
  • Gratis ontbijtbuffet
  • Warm ontbijt
  • Warm continentaal ontbijt
  • Speciale aandacht
    Gratis avondreceptie
  • Gratis op de kamer koffie of thee
  • Lobby koffieservice
  • Diensten
    24-uurs food & beverage kiosk
  • Keukenfaciliteiten
    Barbecue grills

Ontbijt

  • Gratis ontbijtbuffet
  • Gratis ontbijt
  • Ontbijtbuffet
  • Luxe continentaal ontbijt
  • Warm continentaal ontbijt
  • Warm ontbijt

House beleid

  • Inchecken tijd: 15:00
  • Uitchecken tijd: 12:00

Annuleren beleid
Moet annuleren 24 uur voor aankomst.

Reizen met anderen

Kinderen beleid
Kinderen van 18 en onder verblijven gratis op de kamer van de ouders.

Huisdieren zijn toegestaan ​​op aanvraag.
Pet Policy - 1-6 nachten, een 75 niet terug te betalen vergoeding; 7-30 nachten, een 75 niet terug te betalen plus een 100. schoonmaakkosten zullen worden toegediend -inclusive van belastingen. Max. 2 huisdieren per rm, maximale gewicht is 50 pond of minder voor 1 huisdier of max. 75 pond voor 2 huisdieren. Tarieven zijn in USD

Gesproken taal

  • Engels

Conciërge tips

Wind omlaag en vul je aan met onze gratis avond sociale van maandag tot en met donderdag. Geniet van een sappige verspreiding van kazen, vlees en hartige beten. U zult ook genieten van gratis dranken, waaronder wijn en bier. De perfecte manier om weg te breken van de dag en te ontspannen in de nacht.

Welkom capaciteit

  • Aantal vergaderzalen: 2
  • Aantal slaapkamers: 122
  • Grootste maat vergaderzaal: 1012 sq. ft.
  • Grootste vergaderzaal capaciteit: 70

Parkeren

  • Toegankelijke parking
  • Gratis parkeren
  • On-site parkeren
  • Parkeergelegenheid
  • Parkeerplaats
  • Beveiligde parkeerplaats

Voorzieningen

  • AV Equip
  • Flip-over en stiften
  • Projector en het scherm
  • Whiteboards
  • Aantal vergaderzalen
  • Host sociale functie
  • Scherm
  • Ezels of tabletten
  • High speed internet toegang
  • Bewakers
  • Max aantal zitplaatsen
  • Catering
  • Natuurlijk daglicht

Natuurlijke omgeving

Eco-vriendelijk actie pand

We zien onszelf als gasten van deze planeet, en zijn toegewijd aan ons deel doen om te zorgen voor het. Uitdagingen, zoals klimaatverandering en waterschaarste leiden tot risico's voor mens en milieu, maar ook voor ons hotel. We zijn toegewijd aan het energieverbruik en de uitstoot van broeikasgassen te verminderen, gebruiken minder water, minder afval te produceren en meer milieuverantwoorde aankoopbeslissingen. We hebben het doel om het gebruik van water per persoon per nacht te beperken en onze recycling inspanningen te verheffen in te stellen.

Meest nuttige beoordelingen 8 37 beoordelingen

Michael Serrano
6 jaren geleden – Google

5

We only stayed for one night. The place looked great and the amenities were plenty. My only real issue was we were told we were being put in a non-smoking room and the room reeked of cigarette smoke. It was 5 of us and a child and we were exhausted from a long day of sightseeing so we just settled for the room and didn't make an issue of it. I would make sure next time to be very specific that we want a non smoking room.

Sebastian Jakubowski
6 jaren geleden – Google

9

Great value for the price. Spacious rooms, decent breakfast and no issues with noise levels.

cinthya alas
6 jaren geleden – Google

10

Very nice rooms & the place is very nice & quiet neighborhood. Ive been here about 4 times and i love it so far

Jake Redman
6 jaren geleden – Google

6

Really good service but room we got was outside toward the back, 3 flights up with a baby and kid-related ton of gear for a 1 night stay. Probably not again with family.

Travis Wickboldt
6 jaren geleden – Google

8

Great room service, great rooms with few people around. Food was subpar and overpriced. No hot tub available.

Marisol Suarez
6 jaren geleden – Google

8

The Hyatt house on segundo is very nice. It's like living in a mini house. Everything is right there for you. The staff is very friendly and kind also willing to help in anything they can. It has a family feel with grilling available and complimentary breakfast that has a variety of options.

Lisa Chow
6 jaren geleden – Google

7

One of the few places where you can get a 2 bd 2 ba suite. The rooms seem just a little bit older but the staff is very nice and the location is great. There's also a pool, gym and free breakfast.

Dieu Lu
6 jaren geleden – Google

7

The place is cleaned, breakfast is decent; however, there is no elevator. So, if you have lots of luggage, and stay on second floor, good luck. By the way, they do offered assistance if you need it.

Matthew Grise
6 jaren geleden – Google

9

Great 3 night stay! The desk staff was great and the overall quality of the room was amazing.

Vic P
6 jaren geleden – Google

9

Very very very very nice place and didn't laugh at me for that long when I locked my keys in my room 5 minutes into my stay

Joshua Kronengold
6 jaren geleden – Google

8

This is an excellent and well provided |otel, with only the minor issue that the rooms (two room suites with included kitchen and full fridge) are on the outside of several buildings. The included breakfast is quite tasty, and the staff are friendly. However, oddly (and a first in my experience), the omlet station, clearly in the kitchen, won't make fresh eggs.

Rimes Rimes
6 jaren geleden – Google

9

Our favorite place to stay in the Los Angeles area! Great staff, clean rooms, excellent grounds keeping. Breakfast is good.

Jothee Tan
6 jaren geleden – Google

8

Staff was great and friendly. The room was clean and had everything you'd need. Breakfast has a lot of variety and omelets are freshly cooked. I would recommend that they add room service because they have none. There are stores a few blocks from the place.

Frankie Garcia
6 jaren geleden – Google

9

Had an awesome stay. Comfortable arrangements, good breakfast in the morning, also had a nice swim. Restaurants, shopping, and grocery stores are all nearby so that's a plus

Christie Ray Harrison
6 jaren geleden – Google

7

Had a pleasant stay here, got upgraded to a massive suite. Window shades didn’t work well and are not conducive to letting natural light in while maintaining privacy. Complimentary breakfast is a good touch, but food is very average tasting and could use a lot more variety and flavor and healthier options. Beautiful property though, convenient to Manhattan Beach, and has kitchens in all the rooms since it’s more of a long term stay place. Free WiFi included. Decently clean but a bit outdated feeling rooms.

Vince Ray
6 jaren geleden – Google

9

Three room places. Nice pool area. Centrally located. Near many restaurants and retail stores. Beach 5 minute drive.

Olivia Holm
6 jaren geleden – Google

9

Very nice front desk staff. We checked in late (after midnight at least) and I was disappointed I couldn't stay longer! The room was huge, very clean, well decorated and had everything we needed! Would definitely recommend!

Yeafan Xi
6 jaren geleden – Google

8

Very nice place, had own cooking facilities (stove, oven). Had a pool and gym. Many food places within driving range. Breakfast provided, fast WiFi

Josh Eck
6 jaren geleden – Google

10

Second time staying here. The rooms are really nice. I love the modern feel and the fact that it's laid out with a separate room, kitchen, and living room. The free breakfast is bland but it's free, so I can't complain. Overall great place to stay.

Drew Rice
6 jaren geleden – Google

10

Stayed here for an interview and it was an amazing place. Convenient location, breakfast, friendly staff, a basketball court, pool, and outdoor place to grill. Definite recommendation!

Austen McGee
6 jaren geleden – Google

8

The Hyatt House was very nice. Clean. Polite staff. Good location. The only thing odd were that the beds were actually very high off the ground.

Maria Garcia
6 jaren geleden – Google

9

Everything was wonderful. Our experience as Hyatt House Los Angeles guests was great. The room service was very good, the continental breakfast was fast and very good quality. And the price was right for the kind of service you receive. I recommend this place

Bridget Brown
6 jaren geleden – Google

9

I really enjoyed visiting the Hyatt House Hotel for my nephews birthday party. The hotel was clean and modern. I also noticed security guards patrolling the perimeter...safety first!

Scott Calkins
7 jaren geleden – Google

8

There room layout is great for decompressing. It's in a good area for business. My customers are 5 min away
I like the isolation the hotel layout offers, I was able to relax and get recharged

Tony A
7 jaren geleden – Google

4

The only reason for the any stars is because of the hotel staff. They were great. The room was smoke smelling. The smokiness triggered my wife’s asthma. The door handles were broken. My son and daughter got stuck in one of the rooms until I was able to jimmy it open. The pocket bathroom door locks didn’t work and no handles to slide the door open. The Hyatt customer service hasn’t responded to my email.

Roopak Chauhan
7 jaren geleden – Google

6

Spacious rooms, but no elevators! basic breakfast for vegetarians but omlette station is good. a/c vents blows air right onto the bed. Location is close to airport anf Manhattan Beach which is good.

Bryanna Rader
7 jaren geleden – Google

6

This was our first visit to Hyatt House. The staff was very friendly and welcoming. The rooms were updated and modern, however there was some visible wear and tear. Breakfast was good, not the best but better than average. The omelette station was awesome. Overall we had a good experience and would stay again if in the area.

UPDATE: Due to a major billing screw up I am adjusting my review. This stay was paid for by points and somehow I ended up with THREE charges for the stay. It took several phone calls to resolve which is very frustrating.

Derek Chiu
7 jaren geleden – Google

9

This place is great. Rooms are amazing, very discuss, and full with useful appliances. Highly recommended if you are here for a short or long stay. It's closer to shopping centers, restaurants, and a 5 minute drive to the beach

AZMOTOMANIA COM
7 jaren geleden – Google

7

Only four stars because of the price and because of the light rail that ran past my room every few minutes. Nice and friendly place, great breakfast. Oh yeah, whenever I got there my room was not for about 30 minutes even though it was a couple of minutes past check-in time. I asked for a late check-out because of this, I did not get one.

john frost
7 jaren geleden – Google

8

Well located for LAX. Spacious and well appointed rooms/suites. Double Queens consist of two separate bedrooms with a well equipped kitchenette. Friendly staff. A simple but plentiful buffet breakfast. Free coffee availible throughout the day

Darrick Johnsom
7 jaren geleden – Google

9

Great place. Breakfast every morning (not that continental stuff). Crab told great service. Will be staying there again soon

Juha Vainio
7 jaren geleden – Google

7

Good location. Lot of stores/restaurants around. Average, very busy breakfast. Very dirty floors. Water went black when washing feet. AC not good. Either 71F/21C or you can set it up to specific temperature but still it drops sometimes to 71F/21C. You cannot turn it completely off. Nice small pool with sun chairs. You can also BBQ by yourself.

JP Aguirre
7 jaren geleden – Google

7

Their room availability system was down upon arrival, but the manger was upfront and courteous in handling v the delayed check in process. Overall the room was a great size for the cost. Cleanliness was good but not perfect, one glass in the cabinet was dirty with particles stuck to the glass and there were beads scattered on the floor.

Vincent Tulino
7 jaren geleden – Google

9

A large group of us (10) went to go see a play in Hollywood. Some of our group had flights the next morning, so we stayed here. Lovely spacious rooms that fit all comfortably, located close to LAX, and even provided a complimentary breakfast prior to us all departing. Definitely recommend if you need a good place to stay near LAX.

Ananda Kuchinsky
7 jaren geleden – Google

9

I just stopped by to visit my fiance's parents who were staying a few nights. Great location. Walkable to nice shopping and lots of restaurant options. Quick drive (11 minutes) to one of my favorite beach in So Cal (Manhattan beach). Their room looked so spacious and clean. Great blackout curtains and features.

Josh Kulinski
7 jaren geleden – Google

10

Clean rooms and nice overall atmosphere. The rooms were spacious and well furnished. The pool seemed nice,though I did not use it. And it seemed like a very family friendly hotel.

Antoinette jonopulos
7 jaren geleden – Google

8

Room was clean and beds were very comfortable. Seemed like this place had mostly families staying so if loud children don't bother you then this place is great! Very close to restaurants!

T.Springs
7 jaren geleden – Google

9

Simple, Fast, and Friendly..... They will help you as much as possible.... 3rd time back... Close to Manhattan Beach and fast way to the airport for me .. My Room are always clean and smells good....

Sai Sandeep Punukollu
7 jaren geleden – Google

8

Good hotel with decent food and rooms but not so great hospatility.

Aaron Segal
7 jaren geleden – Google

9

I stay here frequently as it is walking distance from work. The rooms are spacious a bedroom, bath, closet separated from a good sized living area with a small kitchen. TV in both rooms actually allows the use of other video sources. WiFi is fast enough for Netflix. Breakfast spread is above average for a hotel like this. There's even an omelet bar. Staff are friendly and have always been helpful. There are several good restaurants within a 5 minute walk.

Will Plummer
7 jaren geleden – Google

9

Great and professional staff. Good beer selection

Adam White
7 jaren geleden – Google

7

They have great staff, very well appointed kitchenettes (ours included a convection microwave oven) and a great location. What they lack is comfortable beds, unfortunately

Marian M
7 jaren geleden – Google

10

Had the best experience living there for three months. Breakfast is delicious and the staff are attentive and work really hard to keep us happy.

Fernando Bedolla
7 jaren geleden – Google

7

Rooms are very nice. But close to the train so you can hear it at night.

slr nuts
7 jaren geleden – Google

6

Pros: large suites, good breakfast and close to LAX airport.

Cons: very slow WiFi (around 1 Mbps), shower head was covered in white lime-stone powder like residue and poor hotel service by hotel staff, see below;

Upon arrival, we found several (5 or 6) mosquito-esque winged insects (not a typical small fruit-fly) near the vent and bathroom at which point we called the lobby. I spoke to one of the staff and showed her several pictures of dead insects I captured and advised them they were also found in a room where my friend and his family were staying. She apologized and moved us to a different room (family of 4 with 2 children) and offered us $100 discount for our 3 nights of stay (we did not ask or prompt this offer, instead, they offered it to us). After 3 nights of stay, during a check out, the Hotel staff (female supervisor) advised us they could not reimburse us the 100 dollars they had promised since we had used "Hotels dot com" to pay for our accommodation. After a brief conversation, the same hotel staff agreed to honor the offer and took our information down, promising she would get back to us the next day once she figures how the method of payment for reimbursement. After returning home, I waited full 5 days before writing them an email asking for an update on the situation. No replies, no phone calls were returned. Its been over 10 days and no one representing this hotel had contacted us. At this point, it is safe to assume that they have simply ignored us, hoping this issue (either a false promise of reimbursement or grossly overpromised reimbursement) would go away if they can ignore us.

Lawrence Martin
7 jaren geleden – Google

10

The hotel was great from the staff at front desk to help at Breakfast Buffet. Loved the homemade Omelets. The rooms are large.

Prashant Mandawdhare
7 jaren geleden – Google

4

Room service is not good. No extra blanket available upon advance booking. Housekeeping need to improve.

Suresh Mukthapuram
7 jaren geleden – Google

8

Great service. Decent food. Great price.

Nestor Torres
7 jaren geleden – Google

9

Small place. Oldish building but very nice and morden rooms. Breakfast wasn't a large selection but was good food. Service was good, but sometimes needs a second person.

Eric Frechette
7 jaren geleden – Google

10

Very nice rooms, very clean, and very nice staff. The room was actually comprised of two rooms, a living/kitchen/dining area, and a bedroom. The only con is that the office is hard to find.

TX Chou
8 jaren geleden – Google

8

Nice motel style apartments; nice kitchens (with sink, convection oven, dish washer & coffee maker); big televisions. Outside: mini basket ball court and outdoor pool, gym and small business area. Cons: near train tracks. Couldn't hear the trains from our rooms but it's possible. Great service as well!

Craig Woody
8 jaren geleden – Google

7

The location isn't terrible, price is decent considering that. When I arrived (albeit a little early) there wasn't a room immediately available and the person who knew which one would be available wasn't responding to their attempts to contact them. That being said it was only a few minutes extra wait. They provided me with cookies for waiting, not bad. Everyone was friendly, just not exactly prepared for me to arrive.

When I arrived at my room things looked pretty good. A neat little suite with all the amenities. The cell signal is non existent and the WiFi is supplied by att which I thought was weird. They provided the password however and the WiFi connection has been strong since connecting.

The air and lights are all on timers and are triggered if you're present in your room. Handy at times, annoying at others.

王俊翔
8 jaren geleden – Google

7

It's HYATT, the quality is above the level.
Provide breakfast, stable Wi-Fi, and very friendly staff.

Marguerite Hayter
8 jaren geleden – Google

8

Great hotel. Loved the hospitality of the staff, decor, price, and location. The free glass of wine at the hosted wine hour in the lobby was pretty awesome too.

Karen Lewis
8 jaren geleden – Google

7

Parking can be difficult if you have larger vehicles. Breakfast was very yummy, beds were comfortable, tons of amenities

Jon Dettwiler
8 jaren geleden – Google

5

Hotel is nice, but the rooms could be better. In terms of maintenance, the room had a door that didn't sit and created a large draft while sitting in the living area and the edges of the catpet were fraying. In terms of cleanliness, I had a few dead flies behind the couch on the window sill, I had to clean the silver wear and plates before use due to crusty stuff on them. If you are on the north or east side facing out from the court yard, the green line light rail is very loud every 10 to 15 minutes for about 10 seconds. The furniture and decor are nice and really gives the place a feeling of home, all in all.

Sean Stuart
8 jaren geleden – Google

7

WiFi is good for a hotel. You can walk to trader joes and several restaurants and stores. Downside is that it is next to metro line so you hear trains.

Lux Chromatix
9 jaren geleden – Google

8

The Staff is extremely helpful & accomadating!!! They took care of all my needs while I stayed there for 22 days!!!! That's LA for you; Apt move got delayed. The establishment would have received 5 stars of it had an airport shuttle & elevators in the townhouse style setting.. Clean & Hospitable, close to LAX, Manhattan Beach, restaurants, grocery stores, and the I 405 & I 105 freeways.

Markus Blaukopf
9 jaren geleden – Google

7

Nice clean hotel. Friendly helpful staff. We stayed with two little kids for three nights and had an overall pleasant stay. For a Hyatt House it nevertheless ranks a bit lower. The rooms were refurbished but you can tell that this hotel has been there for a very long time. The kitchen equipment (dishes etc) are heavily used and i first thought they were all dirty, but they had just been used, too many times (in my opinion) so maybe a replacement might be a good idea. The heating plate and the microwace were greasy when we arrived. The breakfast was good with a usual mix of hot and cold. The pool was nice and clean, the BBQ area served their purpose well, the market could have more selection. If you plan to come here be advised that the "houses" 2,4,6,8,10 and 12 face towards the train tracks (you can barely hear it, but you can...) while the others face inside towards the pool. All in all a good hotel and location to stay with a family.

Sonia Moreno
9 jaren geleden – Google

8

Everything is Awesome at this Hotel. This was our second time staying here. The staff if friendly and helpful, they have great breakfast and they have laundry service. The premise is clean and welcoming. They have a great pool for summer nights and a fire pit for s'mores. We love that walls are thick enough to not hear side, upper or outside people making noise and you cn rest. We will definetly be staying here in our future trips. The only things we did not like this time around was that not only are you already paying a good price for the room but they charge now for parking...doesnt seem right. Another thing was that there were people getting very drunk in the patio area and doing nasty things which we didnt want kids to see but good thing we couldnt hear them from our room. Other than that we had a great time with the family.