Room was on the small size but clean and modern. Bed was comfortable. All hotels downtown are expensive, Coast is in line with other hotels. There is some street noise but much better than those hotels on the busier streets closer to the highway.

THE VIEWS!!!!! This is a great place for a weekend getaway or a long term stay. The rooms are nicely appointed and the views can't be beat. Of course it's in a great location and a short walk from everywhere. The food is OUTSTANDING as well.

The hotel has a good service, most of the workers are friendly. It is expensive and our room was smelling not good. The have AC on the rooms which is amazing during the summer time. But they don't have breakfast included. The swimming pool is small and old as the jacuzzi. The hotel has a gym that is ok.

Very good hotel. Clean, freidnly staff and very environmentally friendly. The rooms are very spacious and clean. The toiletries they use smell great. Location is very central.

Rooms are very cozy and stylish. TV operation is pain though, super slow system (changing channels). Parking is only vallet and costs $42 per night. Sea side facing room extra $40 bucks per night. Good location, close to Canada Place and few minutes drive from Stanley Park.

this hotel in a great location downtown Vancouver. Close to all amenities walking distance from most things you probably want to see downtown rooms are very nice modern staff seemed very polite the food downstairs is good but I get up a couple of mishaps once pancakes were undercooked. Few days because we are some snacks to eat at night or go to the local restaurant that is closed the pool in this hotel is a very high chlorine smell not all that big either the gym is okay for a hotel. hotel pricing isn't too bad either

Great location a couple of blocks right up from the harbour. Rooms are a decent size considering you are right downtown. Staff are kind and helpful. One of the managers, Annie, went above and beyond to help me adjust my reservation during my stay.

Exquisite hotel near the Canada Place cruise terminal. We had a decent view of the harbor from our room on the 11th floor. Room was superb. Even a high-tech toilet. Plenty of dining options nearby, just minutes walking. Lovely stay at this hotel!

My wife and I recently stayed 2 nights at the Coast Coal Harbour Hotel by APA. We had a terrific time staying here. The service provided by the staff was friendly and professional. The room on the 18th floor was large, clean, and had a balcony. I was happy to have stayed here and will most likely return here upon my next visit due to the wonderful experience we had. I highly recommend everyone give serious consideration to this hotel if you are visiting Vancouver.

Professional staff. Very nice room. Though I think we were put in an accessible room. Which I hope wasn't needed by anyone with needs. But otherwise it was great.

Excellent service. Spacious rooms with all amenities. Restaurant has great choices. Close to downtown and all the sites. Within walking distance to the waterfront.

Friendly staff always goes a long way to making our stay more enjoyable. Like most of the hotels downtown parking is a nightmare, we ended up parking at the Marriott next door. Nice clean rooms, would stay again!

Above average rooms. Epic views. Annie at front desk had the best Customer service one could ask for. Heated pool and hot tub. Go for the terrace room and feel like a royalty. Thanks again will continue to recommend

Beautiful hotel downtown close to Stanley Park. Friendly, professional staff, large rooms, in-room coffee makers, fridge, microwave, WiFi, nice bathroom amenities, bidet, deep bathtub, and base/restaurant. Good fitness center and pool as well. Decent restaurants, coffee shops, and grocery stores within walking distance. The rooms were pretty modernized and soundproof. What's not to love about this hotel?

I stayed at the Coast Coal Harbour Hotel for two nights in Mar-18 for a conference. The room was nice, the bed comfortable, the room very clean, and nice and quiet. The room was outfitted with a large, at least 47" TV, a small fridge and a safe. One nice extra was the in-toilet bidet (Toto "Washlet"), not a feature I've found in any hotel that wasn't in Japan. The view from my room (1003) was lacking, providing only an intimate view into the offices in the tower across the street and a tiny sliver of the water beyond the buildings.

Beautiful city views and clean basic rooms. Very astetically pleasing. Love that there is a teachings of the Buddha along with the Bible; very refreshing.

Like to add that I did have one unpleasant moment during my stay. We decided to participate in the hotels refreshingly green program which entails a less frequent room cleaning. So instead of having it cleaned every day it is every three nights. By our fourth night no one had cleaned our room so on that morning we decided to call the desk to have it cleaned while we were out and about. When we arrived back at our hotel room it was cleaned, however, a note had been left by the cleaning staff. The note in short stated that because we had chosen to participate in the program we would not get any cleaning services. Despite the fact that the cleaning staff was wrong in this statement the fact that a note was left at all was what was off putting. Regardless if we were wrong when a guest calls to have a room cleaned the room should be cleaned no questions and certainly no notes/comments.

Nice atmosphere. best place to Relax in the middle of downtown area. Good access for everything you need in town just two minutes away. Gym is extraordinarily lorded with good stuff. heated toilet seats are the best.

We stay here often, it is our family's preferred hotel for work and pleasure. *Excellent* staff. They're very friendly, sincere and attentive. We have not once had a problem with a staff member in the dozens of multiple-night stays we've had. The room is always in pristine shape when we arrive. Extra pillows or blankets have never been a problem even though there are already some in the room, and they are delivered within minutes.

We stayed before and after APA took over. Before, we enjoyed the free chocolates and bottles of water in the evening (turn-down service was also available). I also found the decor much more appealing. Now, there are bidet toilets, a little more storage in our room, and slippers provided. Our room has a mini fridge every time now, and we had to ask in advance before so maybe they're in every room now. We have to ask for a microwave, it would be nice if each room had one.

The restaurant does not appeal to us. The food is very inconstant depending on the chef. I've had the same meal be phenomenal one night and taste like street food the next. The service from them is very good though.

The hotel's location is great. It's close to downtown shopping & seaside attractions. The rooms are spacious and clean. The staff are helpful and friendly.

I have mixed feelings about this hotel. It is very clean, safe, modern, and good location. Gym is above average for a hotel. TV in the room is actually good and without any issues. Parking is valet only; convenient and quick, but no self park option available in the hotel. Here's what I'm not a fan of. It is supposed to be a 4 star hotel, but it's missing 4 star amenities. Concierge is rarely present. The lobby is small and not inviting. There's no bar. No bottled water in room. No mini bar in room. Closet is teeny tiny. Room window faces an office building with many office lights left on overnight. Room furniture has some damage. No newspaper delivered to room. Overall great hotel, but nothing that makes me want to come back to this particular hotel unless the price was right again.

Some of the friendliest staff on Vancouver will help get your stay started right. Beautiful oversized hotel rooms. Soft linens, great views.

Nice and friendly staff. Room is clean and in good condition. I appreciate that the bathroom have fan for ventilation when showering to prevent mold. I love the bidet on the toilet. First time using it, felt like I've been missing out on life. Great that they provide house slippers and umbrella. Great that they're eco-friendly. They have great compost and recycling options.

Here on business. The food they served in the meeting rooms could be better but the room is spatious and comfortable. Nice gym with many machines.

No little shampoo bottles in the room, just big ones you can't take with you. Very environmentally focused. Nice outdoor hot tub and pool.

Overall an excellent hotel, it's in a good location, the staff were all attentive and the room was clean.

The downsides:
Mandatory valet parking is about $40/day.
There was a large empty space in our room that seemed like it was missing a chair.
Room service forgot the toast with our breakfast.

Good location in the city of Vancouver. Close to Urban Fare and Starbucks. Comfortable and clean. Good size rooms. Slightly overpriced for the hotel...then again, Vancouver is relatively expensive. Having complimentary parking for hotel guests would have been good.

Stayed in room 606, the staff was wonderful and helpful. Front desk Maria and housekeeping Maria were lovely and friendly. The room was clean and comfortable. I ordered eggs Benedict from room service, probably one of the best I've ever had. The staff member who delivered it was friendly and courteous. Overall a great stay.

5 star place in a 5 star city. From staff, to service to food. You name it and it’s a 5star. I don’t know what to say. The best place to stay in Vancouver downtown. If you don’t wanna spend a fancy amount on four seasons or fairmount, coast coal harbour is the way to go.

Location is good, close to the conference centre, shops, and walking distance to Stanley Park. Rooms are clean and well equipped with huge TVs and Japanese style toilets. Our king size room had ample space to set up our baby's travel crib, which was an added bonus.

I stayed here on a vacation with my mother. The hotel is quite nice and the staff is incredibly helpful. Clean rooms and speedy service. Only minor complaint is that it was a tad noisy (noise from street level) in early morning. I slept with ear plugs and was fine.

Friendly stuff, modern accommodations. Convenient location: close to harbor and Stanley park. Nice decor. My favorite was an outdoor pool located at the fifth floor level

Attended company event. It was nice, the area itself is nice. The washrooms were well maintained, staff were friendly and present. I can't speak much about the pricing since I wasn't involved in planning but overall I was impressed with the venue

Excellent hotel, fantastic staff, really friendly, always willing to help, smiling a lot (important). The restaurant is phenomenal, everything I tried that week was excellent, not a single dish or drink I didn't love. One of the best restaurants I have visited. Prices are moderate but you get value for money!

We stayed here for our honeymoon. The login is really great, grab some day pass compass card and you can take the buses and trains all over the city. The staff were very friendly and attentive. Room was clean with most any amenity. Bed was comfy but a little squeaky.

As with any room you get from Orbitz you're not quite sure how true to the photos and description it will be. This hotel exceeded all expectation. Every staff person was very professional, helpful and friendly. The room was welcoming, clean, bright and the amenities were many. Luz at the front desk was great. He gave us such great information and direction our day was fantastic. Breakfast was delicious and the servers were very personable. I will stay here again when I return to lovely Vancouver!

Very nice hotel in perfect location, room was clean and beds super comfortable. Gym is big with modern equipment. I found everything I needed for my workout. Room service is fast and you can try local specialities.

Location was great, very close to coal harbour. Room was good with a great view. Would have enjoyed a balcony though. Service was good. Receptionist couldn't provide a lighter or matches, but quickly pointed us in the right direction to a 7-11

Eco friendly. Room includes compost bin (for coffee) and bidet (toilet paper also available). High quality toiletries. Beds very comfortable.

Service and check in was pretty good. The room is clean, tv is big, beds are comfy, and wifi is free. The other nice thing is that the shower drains well. I hate hotels that flood the tub when you shower. I stayed 5 days, and on the last day, they added fridges in every room, so bonus for every one staying here after me. They will also exchange us currency to cnd for free, but not they other way around. Wish they would have told me that at the time.

This hotel is very nice. The concierge is very helpful in recommending places to go and visit along with directions to those places. The rooms are well furnished and the bed is very comfortable. The Wi-Fi works great and also they have the nicest work out room I have seen.

Spectacular rooms with amazing views. Friendly staff and a welcoming environment. I would be happy to return any time.

I really enjoyed this hotel. I suppose there are new owners since the last time we stayed the TV has been upgraded the bathroom toilet is upgraded and service is much better. I would highly recommend this hotel for the luxury and convenience without the super high vancouver hotel costs. ✌🏻

Rooms are clean and reasonably spacious. Staff is helpful and pleasant to interact with. Unfortunately no parking other than valet

The location is well situated near the waterfront in Vancouver. The surface has been great, the people have been friendly, and the food in the restaurant is great. The rooms have been very clean. Overall, a great experience!

Nice hotel near the water. Good location. Quiet, modern rooms. Nice high-tech toilets! Valet only parking.

This is a nice hotel in a good location for downtown and waterfront. Vancouver. Nice rooms. It is not on waterfront so most rooms have no waterfront view. Staff very helpful.

Honestly, the most comfortable bed I had in a hotel in a while. And really what else matters. Staff was super friendly and will probably come back for my next visit to Vancouver

For me, one of the best parts of my stay was the complimentary EV charging... both in the entry drive and in the valet parking area below. In spite of being downtown, it was quiet. Comfortable room. Friendly service.

This was a nice place to stay. Rates were fair. Rooms were clean and nice. Staff was not overly friendly but professional and helpful.

This is a great hotel. Whenever we go to Vancouver we stay here. It is located in a great area downtown. Only minutes walking to Stanley Park. The rooms are very clean and the staff couldn't be nicer. Modern decor hip decor to boot!

Good location just around the corner from Canada place. Pretty central, within walking distance of Robson Street, Stanley park, and plenty of other attractions. The rooms are nice and the hotel is dog friendly. Would stay here again.

Came for a work dinner hosted by my boyfriends union. Dinner was amazing - best turkey I've ever had. I would recommend to anyone who was on the fence.

Excellent service and nice clean room, they have new heated toilet seat people may like it but I don't. They only offer valet parking or you need to park your car one or two block away..... So you have no choice specially when it is raining or snowing in Vancouver. The things I really like is their service that I mention, when they know I'm in hurry they offer carry our luggage to the room and take the key to pass over to the parking attendant. And when I holding the parking stub in lobby the staff walk up and ask do I need my vehicle, I like this kind of service.

Stayed in the double/double comfort suite during a convention. The staff was very accommodating to me and one of the staff members even asked me my preferred pronouns. They had fancy Japanese toilets with heated seats and all kinds of special functions.

My one problem is that my room didn't have a fridge, and although they would have given me one at no charge, there was none available. They offered to store my drinks and perishables in their secure fridge though, so that's nice.

This hotel is beautifully done. I had stayed there many times and in my last trip I tried another hotel and I really regret it. Every detail in the building is nicely completed and the rooms are clean and nice.
The restaurant had a very good for as well.

I will say that I am biased here as I am a member of the Coast Rewards program, but the only reason I am a member, is that I have always been impressed with Coast Hotels no matter where I stay.

What can I tell you about this one?

Well, for starters, I have never met a Coast staff member who was grouchy, or did not greet me, and I mean everyone from the front desk staff to the cleaning staff and even the maintenance staff. This place was no exception. Very friendly staff. They even arranged to have a fridge brought to my room on request.

The room was very clean and well l aid out and everything worked well. Nice hot shower, with plenty of pressure and large fluffy absorbent towels. TV works well, and it is nice to have a lamp beside the bed that has a plug in, what with all the USB chargers needed in today's world.

The gym was excellent as well. Plenty of cardio machines, and a great assortment of dumb bells and weight machines. I also saw yoga mats, foam rollers, BOSU balls, and exercise balls as well.

Valet service was excellent and so was the bell service.

Location wise, this is a mere block from the Convention Centre and two blocks from Canada Place. The seawall is also a short walk away and if you wanted a nice little jaunt, Stanley Park Aquarium is about 2.7 km (1.6 Miles) away.

Stay here. You won't regret it!

Needs escalators going down. More attentive banquet and bartender service would be appreciated

I was there for a banquet in the main hall. I also helped a vendor in moving things from a back entrance and the staff was very helpful in giving access to places we needed to go. The food was good but wasn't the best food from a hotel. For a plated meal, the steak and fish were overcooked to almost well done and getting dry for the fish.

The service was very good for drinks, cleaning up and serving food.

My wife and I decided to last minuet to stay at the Coastal Harbor Hotel. Glad we made the choice to switch hotel rooms are very clean staff is very helpful and responsive. If you have a problem they can help you out instantly. The hotel is also eco-friendly each room has its own compost can and they also have a green program for housekeeping. Each room gives you the choice of a Catholic or Buddhist bible in your room. Vegan options on the room service menu. Views,views and views. Overall great hotel and friendly staff.

We had an absolutely outstanding experience at this hotel!! We were so well taken care of from the time they offered to pick up what we wanted from the store and brought it to our room, to bringing me ginger ale and crackers when I had an upset stomach and then even calling the next morning to see how I was feeling and offered a later check out time. We will definitely be staying here again. The hotel is beautiful and clean and the outdoor hot tub and pool are a definite bonus. But the courteous and accommodating staff definately made our stay extra special! Thank you guys we will definately be back!

Convenient to our conference location. Clean, bright, friendly staff.

My 3rd stay, always a super atmosphere, friendly staff, awesome recycling program. Love the location.

A modern chic hotel right in the middle of West End downtown Vancouver. We stayed in a room that had a pretty decent view of Vancouver Harbour. Our view was obstructed by two other buildings between us and the harbour, but we still got to see a small sliver of it, large enough to see the floating petro station. The room was very tidy and clean and was an absolute pleasure to stay in. The location made it extremely easy to walk to Stanley Park or Canada Place which were both literally a couple of mins away. It was also just a couple of blocks away from the Tram line so it made getting around all of Vancouver relatively easy.

Quiet hotel, which was good as we had a long flight to Vancouver. Very nice room with all you need. Close to The harbour, places to eat, Stanley Park and all you need in the city centre. We found it ideal as our base whilst in town.

I've stayed here a few times for work and the experience is always great. Super friendly, professional staff. The hotel is very clean and comfortable. Food is good. I always recommend this hotel and would stay in other Coast locations.