The hotel is very clean. The location is great. Lots of great restaurants and amenities within 5 min car ride. The hotel goes above and beyond to make guests comfortable and satisfy any demand.

Nice place to stay and I enjoyed having a mini kitchen. It was a sweet with a separate room at a very good price. The only problem was the virus is ongoing and half of Asheville is shut down at the moment. While I enjoyed my stay at the Homewood suites the only issue we had was with the pool area. The temperature had dropped but they didn't make any adjustments to the inside pool or the air temperature. It was very cold trying to swim but I did it anyway. also the fact that the bathrooms are not in the area and you have to go out in the lobby isn't very cool. They should have thought it out better.

The staff were very nice. I liked the style of the room. It has stove, full size fridge, microwave. It is like a one bed room apartment basically. We can even order grocery for delivery if needed. There were two TVs, one in the living room and another in the bedroom. The pool water was warm enough for us. They served breakfast every morning until 10am during our visit. There was also a small gym area for work-out. There was also a small toiletries shop near the front desk. The Internet was good speed also. The water pressure in the shower was very good.

Room was nice and clean. Had a slight musty smell. For the most part the staff was great. However, Susie at the front desk has an attitude problem. The first full day we were at the hotel there was a power outage. When we asked about a good place that would still be serving breakfast, she told us good luck that most of the town was without power. Another employee was standing there and checked his phone and said there was power on the other side of the tunnel. This seemed to make Susie angry and she proceeded to argue with the employee in front of us. When we asked her questions all she had to say were negative comments. She even went so far as to tell us a town was closed down and would be a waste of time. We decided to go to Black Mountain against her advice. We spent a pleasant day there. At Black Mountain’s visitor center we told them what Susie told us, they proceeded to call the hotel and she lied and told them she didn’t tell us that they were closed down.

Upon check out we told her we had a great day at Black Mountain she said we probably got the last good day to be had for awhile. I have worked with the public for years and I’m not sure this is the best type of person to be the face of your business. She is overwhelmingly negative.

Chris the night desk manager was amazing. She helped me with a stressful event. The rooms were clean the breakfast was great. Would definitely stay at this hotel again.

We liked the friendly service and the clean and comfortably appointed room. We also liked the convenient location and the plentiful parking. The breakfast was exceptional; the evening reception was nice, but could have been better prepared, with roast beef sliders gone soggy even though we were there when the service started. The biggest drawback of this hotel was the road noise. I wish I had thought to request a room in the rear - although we were not as close to the road as some rooms, it was loud enough to make it hard to fall asleep. I would return, but only if I could get a better room assignment.

Very spacious and clean suites. Comfortable beds. Good breakfast consisting of fresh fruit, grits, egg and cheese omelets, hash browns, sausage, yogurt, granola, cereal, bread and pastries. Also a social hour with light snacks and drinks.

Hotel amenities were great. Room was comfortable and had everything we needed for a long weekend. Bathroom was great overall. Staff were incredibly friendly and always said hi or made chit chat in the elevator. Complimentary breakfast was surprisingly good and constantly getting refreshed. We were in the room behind the elevators which we were initially nervous about. If you plan on being in the room all day, the sound of the elevators kicking in could get annoying but it did not bother us at all when we were sleeping.

Wow, just wow. When you walk inside of this amazing place you are greeted with a very modern and inviting grand space. They offer a business area, (fax, internet pc, etc) an awesome indoor pool, a patio and grill outside, and large nicely decorated rooms with more than you need. The staff were friendly and very helpful. Lastly, the name fits because you feel like your home when you visit. This place truly is amazing.

Beautiful brand new hotel in the heart of Asheville. Service was top notch and the rooms were very comfy. Great happy hour with burgers and drinks. Breakfast was yummy. Highly recommend

Very clean hotel. Our room is fantastic. I love the breakfast spread, and the evening happy hour is a great treat after a long day at a work conference.

We had a fair experience. The rooms were clean. The front office staff was just ok. Following " protocol" but not really caring about the customer. Just going through the motions of a job without really caring what our issues were. Never offered a manager with our complaints. Breakfast was ok. Lots of great bacon but the juice was empty our entire breakfast, as well as the croissant s and/or muffins. With the vast selection of hotels, I would not patronize this one again. In fact, I'd go back to Holiday Inn brand and not bother with Hilton.

The beds we're fabulous. They were so comfortable. The hotel was clean and then pool was nice. It's located close to downtown ashville.

This hotel was great!Furnished like a small apartment. Very clean ANF well furnished.On Monday and Tuesday nights they offer free light supper and beverages. Good breakfast too.I recommend this hotel.

Awesome room and staff! We really enjoyed our stay here. The hot tub and pool could be improved, but besides that all facilities were nice. One great perk about Homewood is it’s happy hour: free bottomless snacks, wine, and beer (including Sierra Nevada on tap!) for 2 hours on weeknights. Close to area attractions and good restaurants. Would recommend!

Very satisfied with our one night stay here. We got a nice size room for a family of 5. When we made reservations I asked for us to be close to the lobby or a door to the outside due my grandmother traveling with us. When we got here & I realized they done what I requested I was very happy about it. Our room was at a side door which we were able to park close to & make it easy for my grandma.

I'd recommend this hotel to anyone. I locked my keys in my car and the manager of the entire hotel come out to assist me. I was adamant on not paying someone to get it out and he supported my decision by getting me a wire hanger. He motivated me during the process and didn't leave me out alone. I eventually got my door open and if it wasn't for the manager it wouldn't been possible. Friendly and genuine staff! Easily the best Hilton in the area

Easy hotel to take a family to. The pool was clean and maintained. The food was decent, however the outdoor seating area is located next to air vents which are quite loud. The rooms were adequately cleaned, the beds comfortable, and the TVs were decently sized.

The place is relaxing upon first arrival. Unfortunately, we arrived late (close to midnight) and had to leave early the next morning. However, the front desk was quick. The suite was relaxing although a little small in comparison to other suites I've stayed in. But we definitely plan on having a week long family trip at that hotel next year.

Very clean, comfortable rooms. Nice pool area. Tasty breakfast. Didn't check-in in time to enjoy the evening social time but it sounds fun.

This is one of the nicest Hilton properties we've stayed at, ever. First rate in all departments - except that the Homewood Suites doesn't have a restaurant on premises, so the breakfast is like the ones at Hampton Inns - not bad, but no fresh-cooked omelets. Free breakfast AND free light meal at dinner. Super staff, clean, newly renovated, full kitchen (!), spacious room. Very convenient to downtown Asheville.

This hotel is awesome! Freshly renovated with a beautiful lobby and even more beautiful rooms. The perks are crazy too! Free grocery shopping! Your own kitchen area with everything you need. Great nightly reception and breakfast, nice outdoor grills, and super friendly staff. Definitely a great choice in Asheville.

For the money, this place was awesome. Nice , clean, very modern rooms. My wife and I stayed for a weekend getaway. Was very impressed. Breakfast was great.

Nice hotel, great amenities. We arrived Xmas eve and were able to check in about an hour early, which was nice after a long drive. Room was clean and was clearly newly renovated. Everyone at the desk was friendly and helpful.

They provided us with a shuttle into downtown for dinner and picked us up. This was very nice since parking in downtown is hard to find and expensive. (25 cents for 10 min!).

Nice big breakfast spread with lots of choices. Would be nice if they could keep the food a little warmer. Had cold eggs, hash browns and sausage more than once. Evening meals were ambitious, but again fell short. Noodles were hard and cold, but you get what you pay for and it was free. Invest in some warming dishes and you would get another star. :-).

Very clean & comfortable. The pool was actually heated - (""most that advertise heated aren't really)... The hot tub was actually HOT - ("see previous response about pool").. Breakfast was decent. I personally like to wake my own waffle and that's not an option here. All other breakfast was on point. Close to Bilmore House. Definitely recommend!

Nice place. They were able to accommodate me during a snow storm even though they were very booked. Quickly located a cancellation. Prevented me from having to drive around Asheville, which would have been a very bad situation.

Extremely close to downtown (2 minute drive maybe?). Nice, modern and cozy. Very friendly and helpful staff. Room seemed new or recently overhauled and it was immaculate. Full kitchen with all necessary cookware. Wife and I stayed with our 3 children (all under the age of 5) and had all we needed. No other kids there but regardless, we'll be back!

I was in town for a funeral and requested an early check-in at 11. I arrived at 9:45. My room was not ready and the desk clerk suggested my family enjoy breakfast while they prepared it. During breakfast we were told the room we booked was still not available. We were upgraded to an available suite at no additional costs. The breakfast was much better than your typical hotel breakfast. The light dinner and drinks were wonderful. The hotel is clean and decorated beautifully for Christmas.

Very pleased with our visit. Top-notch cordial service. Clean and comfortable accommodations.

We stayed in Thursday & Friday evening. Check-in was a breeze. The Premium Suite was worth it to have for the cost. The 6rh floor mountain view allowed us to see the Fall colors. Breakfast service in the gathering area each morning was more than your typical "free breakfast".

I had a wonderful stay. Staff was courteous and helpful. Rooms were very well decorated and spacious. I have no complaints and I am very picky. Definitely recommend!

We stayed there 9/3/17 to 9/6/17. This hotel is well worth the money!! The suites are extremely well appointed. High end all the way. Although it is quite cold in the hallways. The staff is so friendly. The food is very good. The lobby is very inviting and cozy!! I would highly recommend this hotel!!! We will absolutely visit this property again.

Beautifully updated, well appointed, and very clean. Friendly, attentive staff. The free shuttle to downtown (about a 5-minute ride) is a nice perk. We'll be back!

Hotel is clean and updated. Staff is friendly and helpful. Location is right off the highway and close to downtown and Biltmore, but not walkable. There are nearby walkable chain restaurants and stores.

I believe this may have been the very best hotel experience for us to date! Best staff... great attention, super friendly and accomodating. Beautiful, spotless, wonderfully decorated room for a week-long stay in Asheville (got suite with a kitchen, dining area and living area... this kitchen was nicer than our own apartment one, folks!). Fabulous facilities (small indoor pool, hot tub/whirlpool, nice work out room... all enjoyed using). Hot breakfast, PLUS a rotating menu light supper with some wine and tap beer at 5:30 (Mon - Thurs), all included! Bonus... our room overlooked a nice mountain view on the northeast side (back of building). Great location, easy to get to everywhere, and easy to get back to.

Just all around great!! Thank you Staff!!! Well done!! We'll be back.

New hotel, very comfortable. The suites have a door separating the living area from the bedroom/bathroom. The fold out bed is comfortable and the set up worked well for our teenager. Good breakfast too.

Beautifully renovated property with many amenities! Breakfasts & dinners are top of the line with outstanding staff! Fabulous fitness center with individual monitors for each piece of equipment - and free individual headsets in case you forget your ear buds. Comfortable rooms with new furnishings & appliances. Next best thing to being at home!

We had an awesome stay in the 1BR Premium King Suite! The room was big, clean, nicely decorated, and well-equipped. The hotel provided a pack-n-play for us, brought it up to the room and set it up. We did not hear any noise from other guest rooms.There are restaurants within walking distance. Overall, great place to stay and we would return!

At Homewood, the manager, Troy, went way above and beyond to help us celebrate a family event out on the green space by the hotel. Fabulous customer service: friendly, efficient, and willing to go the extra mile. Is strongly recommend it.

The hotel was clean and well kept, and the staff was very friendly. Most of the parking is around back. Excellent light dinner with a small selection of beers and wine, and a good breakfast.

Very nice suites with full kitchen. Mountain view is...a mountain. Breakfast was nice, and SURPRISE there was also free light dinner/snacks in the evening including beer and wine. It was a great stay.

Rooms were clean and VERY convenient. The AC was a bit on the loud side, but I do not know if that was limited to my room or not. I basically have no complaints. Awesome place. There are breakfasts and dinners and there is a menu on the fridge that outlined the menu for the month. The suite I was in included a kitchen.

Nice facility. Well maintained. Quiet room. Comfortable bed. I just wish the fitness center had more stuff in it.

Clean, well appointed suites. Spacious living area and dressing area. Loved the free breakfast that was more than bagels and bananas.

Beautiful, clean and well-decorated rooms. Great staff. Very good breakfast, with variety. Excellent wired workstation. Full size fridge. Two burner stove. Daughter's photo.

Room/suite was wonderful. Clean, neat, everything seemed new. Kitchen was fully furnished. Breakfast was great. Staff was friendly and helpful as well.

The renovated room was nice, but we could hear the elevator. The breakfasts were good. The hot tub had mildew floating in it.

Nice place! Very courteous! Free breakfast, and not just a stale bagel with room temperature cream cheese, I'm talking REAL breakfast! Free drinks and food in the evening too!

Decent location. Love the king suite rooms. Beautifully updated. Would recommend to anyone coming to visit the area

Staff was very friendly. Entrance and exit was easy to get in and out of. Rooms were very clean and up to day. Beautiful place! Great location!

Very nice hotel, with friendly staff, good breakfast and indoor pool | spa area. Only 3 stars, as the constitution going on was a little loud for my 4 night stay. Nice room suites with kitchens.

Rooms are great, clean and spacious. Breakfast was definitely worth it. I will stay here again.

Newly renovated room. They were still renovating other floors of the hotel, but we weren't bothered by it. Breakfast and the afternoon social hour were both good, and the staff was all really friendly.

Tunnel Rd is not where you want to stay. Some pricey high end hotels, full service, but location has its drawbacks. Best reasoning would be the amount off full service restaurants with close grocery store and freeway access. If you plan on staying there and leaving area to enjoy , OK, but have personal mobility, it's a must.

Staff was helpful. Room was clean, well laid out. Multiple outlets and USB ports that supported quick charge available by the bedside. The hot breakfast was OK.

The staff here were so kind and gracious they left a positive memorable mark on our anniversary weekend! The poolb was very nice, the room was very clean and well stocked. We were exceptionally pleased with our stay!

Clean an cozy with a great view of the hillside if on the east side of the building. Just a few miles from downtown so very convenient. There is a shuttle but we didn't use it. Staff is very nice! Nice complimentary breakfast. Would stay again.

Kinda hard to get in and out of, nice rooms, everybody that workrd there seemed real nice

I stay here every time I go to Asheville and it's always good. Rooms are clean and the staff is friendly. The front desk staff are also helpful with recommendations of things to do and good local restaurants. Also the breakfast is good as well. I highly recommend.

While currently undergoing renovations to the lobby and other areas on the main floor, hotel staff did their best to provide a comfortable atmosphere for the duration of our stay. Enjoyed the fresh meals for breakfast and dinner (M-Th) served by the very friendly cooking staff, including Michael, Kareem, and Tracey. Webb and the rest of the cleaning staff were also very friendly, always greeting us in the hallways when we were coming and going. The front desk staff were also friendly and very accommodating of our requests. The room was clean and modern. Appreciated having the kitchenette with refrigerator, stove top, microwave and sink (no oven). Also appreciated having a set of double doors to close between the sleeping area (nap time for our child) and the sitting room with couch and kitchen area. Bathroom door closes off toilet and shower/bathtub, but the sink is open to the rest of the bedroom. They offer a pool and exercise room, as well as a business room which doubled as the eating area during renovations. Only complaint would be their mediocre free wifi, or the fact you have to pay extra for better bandwidth. Overall, highly recommend Homewood Suites!

The room was very nice.

The factory workers and a lot more to comeback from my iPad is not an issue with my mom and dads a good idea of the

I enjoyed 3 nights at the Homewood Suites in Asheville NC, with my two almost grown teenagers, this past week. We had a great stay. The hotel had a GREAT wait staff. Breakfast and dinner were very inviting, friendly, and tasty. The hotel was in walking distance of the mall and the movies. We were able to walk across the street to nearby restaurants and stores. The hotel was very clean, with very comfy beds, full kitchen, a living room area and a nice view. Each room had a flat screen TV and free Wi-Fi. I will be coming back to visit this hotel.

I stayed here for a week on business and brought my tween daughter with a sitter. While I was working each day, the hotel staff happily shuttled them back and forth to the trolley stop so that they could use the trolley to tour the downtown area. Though this isn't high end luxury, it is certainly very nice and perfectly comfortable. We loved having the kitchenette and the free breakfast and supper made it quite the money saver for a group of three. I would have loved a privacy curtain between the vanity/dressing area and the bedroom. Otherwise, they had everything I wanted.

Nice place - slightly upscale. Stayed several weeks this year on business. Slow internet (typical of Hilton). Breakfast & afternoon reception - good if you're trying to save money...but lets face it the food won't compare to local culinary delights. Great staff - parking can be a bit tight...lot barely accommodates a full hotel. On the more commercial side of tunnel rd - so you can't walk to downtown but there's shopping & chain store restaurants aplenty.