 5 931 avaliações

Homewood Suites by Hilton Washington DC Downtown

1475 Massachusetts Avenue NW, Washington, DC 20005, United States Acesso

Homewood Suites by Hilton Washington DC Downtown

O Homewood Suites do Hilton Washington Hotel oferece mais do que as acomodações típicas de hotéis em Washington DC. Localizada na Massachusetts Avenue, perto de Thomas Circle, nosso hotel DC Washington DC é ideal para viajantes de negócios e lazer em uma visita de fim de semana. Você se encontrará a bloqueios de algumas das atrações mais famosas da capital, incluindo -o Instituto Smithsoniano da Casa Branca -Monumento -Nacional do Monumento -Nacional -Arlington Cemitério Nacional -Lincoln Memorial -Vietnã Memorial -Memorial -Centro de 175 salas Homewood Suites Hotel, perto da Casa Branca, possui suítes que visam fornecer um “lar longe de casa” e apo; atmosfera para visitantes. Se você está planejando uma longa estadia em Capitol Hill ou você está procurando algumas acomodações de curto prazo, nossas suítes de hotel oferecem uma atmosfera semelhante a um apartamento com-uma área de estar e uma televisão controlada por Sleeper-Sofa-Remote-High-Comply Speed ​​Internet-Kitchen com geladeira de tamanho normal, fabricante de icema, microondas, fogão a dois queimadores e lava-louças Homewood Suites de Hilton Washington, os hóspedes do DC Hotel podem desfrutar do nosso buffet de café da manhã quente todas as manhãs. Se você estiver em uma estadia prolongada em Washington, DC, você ficará encantado com a variedade de oportunidades de refeições dentro e ao redor do nosso hotel. Os viajantes de negócios em Washington, DC, encontrarão nosso Homewood Suites Hotel perto de algumas das principais corporações e departamentos governamentais da cidade, como -fbi -irs -us alfândega -Washington Post -World Trade Center -Ibm Além disso, nosso Downtown Washington, O DC Hotel oferece uma variedade de serviços adicionais que farão a sua estadia no Capital One da Nação para lembrar. As suítes homewood de Hilton Washington, DC Hotel, os hóspedes podem desfrutar de -Nosso Serviço de Mercearia de cortesia -Hotel Fitness Center com equipamentos cardiovasculares -SERVIÇO DE LAUNDRY/VAGET -MULTIMULI -LINGUAL, poucos hotéis de Washington DC podem corresponder ao nosso ótimo serviço e comodidades.

Located in the heart of NW Washington, DC on Massachusetts Avenue, within walking distance to many businesses, government offices and attractions. Six blocks from the White House and the Washington Convention Center. The Verizon Center, home to the Washington Wizards and the Washington Capitals, is 10 blocks away. Shopping and dining are in abundance in the downtown area, as well as museums, theaters and nightlife. McPherson Square metro stop, part of Washington's famous Metro Subway System, is just 3 blocks away, providing access throughout the city.

Quarto

Hotel

  • Internet
    Acesso gratuito à Internet
  • WiFi grátis
  • Conexão de internet sem fio em áreas públicas
  • Transporte
    Parque de estacionamento interior
  • Parque de estacionamento seguro
  • Acessos Comboio
  • Manobrista
  • Mesa da frente
    24 horas recepção
  • Guarda de bagagem
  • Check-in antecipado
  • Express check-in
  • Checkout expresso
  • Mesa da frente
  • Late check-out disponível
  • Trabalhar fora
    Centro de negócios
  • Mesa com tomada elétrica
  • Fotocópia centro
  • Geral
    Ar condicionado
  • Quartos aquecidos
  • Corredores interiores
  • Quartos não-fumadores
  • Banho ou duche
  • Ar condicionado área pública
  • serviço de hotel
    Segurança 24 horas
  • ATM / Multibanco
  • Lavagem à seco
  • Complacente da segurança de fogo
  • O serviço de limpeza serviço completo
  • Serviço de compras disponíveis
  • Secador de cabelo
  • Housekeeping diária
  • Tabua de passar
  • Lavandaria / Manobrista
  • Lavanderia no local
  • Sistema de endereço público
  • Cofre
  • Segurança
  • De limpeza de roupa
  • Valet mesmo dia de limpeza a seco
  • Serviço de despertar
  • Outlets
    Presente / stand Notícias
  • Loja Sundry / Conveniência
  • Viajando com os outros
    Crianças bem-vindas
  • Área de recreação infantil
  • Animais autorizados
  • Playground
  • Acessível
    Instalações acessíveis
  • Elevadores
  • Eventos
    Instalações para conferências
  • Recepção noturna
  • Salas de reunião
  • Instalações ecológicas
    Envolvimento da comunidade local

Quarto

  • Comunicação
    Conexão de internet de alta velocidade
  • Telefone com ramal
  • Speaker telefone
  • Duas linhas de telefone
  • Correio de voz
  • roupa de cama
    Cribs
  • Sofá cama
  • Banheiro
    As comodidades do banheiro
  • Comida & Bebida
    Cafeteira / Chaleira
  • Cozinha completa
  • Cozinha
  • Kitchenette
  • Geladeira
  • Entretenimento
    Todos os canais de notícias
  • Televisão à cabo
  • CNN disponível
  • Jornal
  • O negócio
    Copiadora
  • Porta de dados
  • Telefones com luz mensagem
  • Geral
    Ar condicionado controlado individualmente no quarto
  • Despertador
  • Alarme de incêndio
  • Ferro
  • Não fumante
  • Seguro
  • Sistema de aquecimento / arrefecimento auto-controlado
  • Detectores de fumo

Lazer

  • Bem estar
    Clube de saúde
  • Ginástica
    Fitness center 24 horas
  • O exercício cardiovascular
  • Exercício ginásio
  • Levantamento de peso
  • Esporte
    Golfe
  • Pista de cooper
  • Quadra de tênis
  • Jogos / filmes
    Sala de jogos

Comida e Bebida

  • Plano de refeição
    Pequeno-almoço buffet
  • Buffet de pequeno-almoço gratuito
  • Pequeno-almoço completo americano GRATUITO
  • Atenção especial
    Cocktails GRATUITOS
  • Recepção gratuita à noite
  • Café / Chá no quarto são gratuitos
  • Serviço de café Lobby
  • Bebida de boas vindas
  • Serviços
    Sala de serviço
  • Alimento ecológico
    Alimentos locais e sazonais
  • As instalações da cozinha
    Churrasqueiras
  • Outlets digite
    Lounge de coquetel

Café da manhã

  • Buffet de pequeno-almoço gratuito
  • Pequeno-almoço completo americano GRATUITO
  • Pequeno-almoço buffet

política da casa

  • Hora do check-in: 16:00
  • Hora do check-out: 11:00

Política de cancelamento
Todas as reservas devem ser canceladas 24 horas de tempo de acolhimento antes, a menos depósito se esta reserva foi feita por meios electrónicos, cancelá-lo eletronicamente para evitar confusão e um no show conta

Viajar com os outros

Política da criança
Crianças de 18 e sob estadia gratuita se partilharem o quarto com você.

Animais de estimação são permitidos, mediante pedido.
$75(1-4n),$125(5+n) 2petMax,dog/cat only

Língua falada

  • Inglês

dicas de portaria

Pare em nossa sala de jantar de segunda a quinta -feira à noite para se entregar à nossa noite de cortesia social. Socialize com amigos, familiares e até os funcionários da Homewood Suites enquanto desfrutam de bebidas e ofertas de placas pequenas - elas são do tamanho certo como aperitivo ou uma refeição pequena e satisfatória.

capacidade de boas-vindas

  • Número de salas de reunião: 5
  • Número de dormir Quartos: 175
  • Maior tamanho da sala de reunião: 600 sq. ft.

Estacionamento

  • Parque de estacionamento interior
  • Parque de estacionamento seguro
  • Manobrista

Facilidades

  • Guardas de segurança
  • Capacidade Max

Meio ambiente

Ação ecológica da propriedade

Os desafios ambientais têm um impacto sobre o bem-estar das pessoas e dos ecossistemas em todo o mundo. Nós nos esforçamos para operar tão eficientemente quanto possível em toda a nossa cadeia de valor. Para futuro de baixo carbono, que reduzir e controlar a energia e uso da água. Como parte do nosso compromisso de reduzir os nossos resíduos para aterro, criamos uma estratégia global de resíduos e estamos trabalhando com WWF para reduzir o desperdício de alimentos em nossas operações e cadeia de suprimentos. procurement responsável faz a diferença: nós fonte de produtos e serviços localmente quanto possível.


  •  Alimentos locais e sazonais
  •  Envolvimento da comunidade local

certificações

ISO 14001

A ISO 14001 é um padrão internacionalmente aceito que descreve como implementar um sistema de gestão ambiental eficaz. Ele foi projetado para ajudar as empresas a permanecer comercialmente bem -sucedidas sem ignorar as responsabilidades ambientais, como: • Melhorar seu desempenho ambiental constantemente • cumprir com os regulamentos locais e nacionais e outros requisitos subscritos • Prevenção de riscos de água, ar e poluição do solo • Controle e otimize a água e a energia Consumo • Promover reciclagem e recuperação de resíduos • Aumente a conscientização ambiental entre os funcionários e treiná-los para adotar boas práticas em sua atividade • Use produtos de limpeza ecológicos • Use papel certificado florestal sustentável

ISO 50001

A ISO 50001 é baseada no modelo de gerenciamento de melhoria contínua, também usado para outros padrões conhecidos, como a ISO 9001 ou a ISO 14001. Isso facilita para as organizações integrar o gerenciamento de energia em seus esforços gerais para melhorar a qualidade e o gerenciamento ambiental. A ISO 50001 fornece uma estrutura de requisitos para as organizações: - Desenvolver uma política para o uso mais eficiente de energia - conserte metas e objetivos para atender à política - use dados para entender melhor e tomar decisões sobre o uso de energia - medir os resultados - revisar o quão bem A política funciona e - melhorar continuamente o gerenciamento de energia.

Opiniões mais útil 9 31 avaliações

Brian White
Há 4 anos – Google

7

Wasnt throughly clean but nice sized room

Tracy Dunne
Há 4 anos – Google

4

I stayed here during the COVID-19 pandemic, having been transferred from a nearby Holiday Inn that closed due to low occupancy. The exterior sidewalk area was unkept, and the lobby and hallways were not clean. There was not an appearance of anything being recently sanitized, such as elevator buttons. The waste can opening area near the closed dining area still had evidence of stuck-on food - it had not been wiped after the last meal served. The room did not have a USB port for charging my phone. There was nothing communicated regarding extra sanitation precautions taken by housekeeping. The breakfast-to-go included a frozen pastry and this damaged apple. I would expect that any business still operating during this time would be sparkling clean and sanitized, and extra precautions clearly communicated.

Harriet Bradley
Há 4 anos – Google

9

Staying at this hotel was AMAZING. The staff made sure that I was comfortable. I have stayed at this hotel before. When I went to my room on this stay, the room was different. They switched my room without hesitation. This hotel is surrounded by all the popular places in the District.

Heather Wells
Há 4 anos – Google

9

Tiffany and Kendrick were excellent. This may be the friendliest front desk employees I have ever experienced. The hotel was clean. Room was clean. There was no excessive city noises. Convenient location to national mall and Smithsonian museums, etc. Convenient to the metro. I will definitely stay at this hotel the next time I visit the city.

Brandi Adams
Há 6 anos – Google

10

Enjoyed our stay at this hotel. The rooms were large and the layout was very efficient. Having a kitchen was a lifesaver. The breakfast was delicious, as were the weeknight hors d'oeuvres and bevvies. The hotel is within walking distance to many area attractions and we were grateful for the Whole Foods Market a few blocks away. Would definitely stay again.

shadowsin05
Há 6 anos – Google

9

The hotel was ok to find by GPS. The staff was pleasant, respectful and attentive. Room was clean and functional. Stayed from Thursday night to Sunday morning. Enjoyed my stay very much

Peter Chordash
Há 6 anos – Google

9

Just had a single overnight stay, but it was a good. The room for the cost is quite nice, and everything was pretty clean and tidy. The complementary breakfast was welcome when trying to get up and out to the convention center as quickly as possible. Would gladly stay again.

David Koepp
Há 6 anos – Google

9

It may be a tad older than some of the other Hilton properties here but I like it better than some. Here the elevators don't take 5 to 10 mins to arrive. Everyone is friendly and there's two washers and two dryers at least if you need them. Breakfast is decent but not cook to order which is fine at least the breakfast crew are all friendly and helpful.

TALECIA WADE
Há 6 anos – Google

9

What amazing staff they have at this location!!! Front desk Stacey Wynter is amazing so warm and easy to talk to!!! Yahance is your personal tour guide to all the local places from good eats to a night on the town. Hot breakfast and social events are a plus

Nick DeWitt
Há 6 anos – Google

7

Nice quiet hotel, rooms a little dated and public/common spaces too small to accommodate large # of guests that gather for breakfast/social hours

Jennifer Graham
Há 6 anos – Google

10

We booked this hotel for July 4th week. My family and I have had the best time during our stay. The staff is extremely nice and helpful. The hotel serves complimentary breakfast and a hot meal for dinner including drinks. The hotel is close to the subway station which made it very easy for us to go visit the sites. The hotel includes free WiFi which is chargeable at other hotels. Strongly recommend for all who wish to have a great stay while in DC.

Tom Mazalewski
Há 6 anos – Google

10

Great location near The White House. Excellent staff. Complimentary breakfast. Valet parking for a charge.

Connie Chung
Há 6 anos – Google

10

Very easygoing stay. Friendly staff. Room was clean. A makeup wipe was even provided!

Cal Armstrong
Há 6 anos – Google

6

The room is tidy, clean and, although the windows open up into another building, bright and feels airy. However, there is a lack of focus on security (I just said I needed key to room X and they gave it to me. Several people have been caught in the elevator when their keys wouldn't be acknowledged by the system) and the afternoon reception is more like Motel 6 - wine or water, and frozen chicken burgers on a toasted bin advertised as "sliders". Breakfast was much better with a little more selection. The front desk staff have answered any questions but they are not welcoming (I said hello, and good morning, and good afternoon and rarely got an acknowledgement). So likely an okay place to stay if you're cautious and have lower expectations than many of the Hilton properties in used to... Hilton in name but not in execution.

Emily Byzewski
Há 6 anos – Google

8

Homewood Suites is on Massachusetts Ave. NE nearthe National Christan Church, the rooms are a good size for five people to sleep and share a room. The breakfast is fair and the service and attentiveness during the social hour is good

thembeka Dlamini
Há 6 anos – Google

10

Am staying here for the second time as ai first arrived March 18 and left four days later. The service is superb, breakfast divine, especially Turkey bacon/ham alternative, I don't take pork so it works out for me. If only this could be served every day 😂😂

B E
Há 6 anos – Google

8

Clean, comfy and very well appointed rooms. Comfortable beds. Only problem was the bathroom door was sort of hanging on by one hinge...if you can look past that then your good. In the morning, we arrived to breakfast kinda late. The manager made sure that we had enough of everything including turkey bacon and eggs, which was delicious!

Paula Paez
Há 6 anos – Google

7

Jessica at the front desk was AMAZING. She greet us every day with a big smile and took the time to listen to my children even if they got long stories. She made our stay feel like VIP'S. The breakfast was great and the afternoon happy hour was awesome. The room was perfect for 2 kids and one adult . The location is perfect .

Marc A
Há 6 anos – Google

10

Great location, good rates, and very clean and nice

Dan M. W.
Há 6 anos – Google

10

My stay at this hotel was owsome. Good service and comfort underlines everything. I would go there again and again

David Sands
Há 6 anos – Google

9

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around...

Nice atmosphere, courteous staff, good breakfast, and clean nice rooms

Karen Martinez
Há 6 anos – Google

9

Wonderful Stay this past weekend at Homewood Suites. Could not be happier with the cleanliness of the room and how wonderful everyone treated my family and I. From the porter when we arrived to the front desk (big shout out to Yeshi, she was wonderful), to the kitchen staff. Very professional. If we are ever in D.C. again we will be staying there. Thank you, the Martinez family!

Diego Espinosa
Há 6 anos – Google

8

Overall the hotel is comfortable. Just a tiny bit dirty but it's expected at a hotel in this range. Our housekeeper was great and very friendly.

Frances Daly
Há 6 anos – Google

9

Very comfortable stay. Good location. Bus stops nearby connected us to everything we wanted to see. Breakfast was tasty.

JP Pendleton
Há 6 anos – Google

10

Clean, well-appointed room; courteous staff and good breakfast. Not a bad walk from McPherson Metro stop, either.

Cory Moyer
Há 7 anos – Google

10

Solid breakfast with good suites. The suites have a reasonable separation between bedroom and the rest. The mini kitchen would get you by for awhile. But the socials and breakfast are pretty good!

Chris Derkovits
Há 7 anos – Google

9

Came from Florida with San Pedro Catholic Church for March4Life. Best hotel ever! Had excellent customer service and friendly staff. Delicious food too! Very luxurious and was not expecting that for that low of a price!

ShaNez Mulliner
Há 7 anos – Google

8

Is an older hotel, but very nice fit a few day stay. Enjoyed the breakfast, there's a wide variety of options. Location is also very nice in proximity to a lot of things or a short cab ride away from the rest of the city

Bethany Thomas
Há 7 anos – Google

10

Staff was very friendly and willing to accommodate any requests I had. The room was clean and well appointed. Our room had no view, but suited our needs just fine.

Anne Williams
Há 7 anos – Google

10

3 NZ visitors, stayed for 3 nights. Absolutely first class accommodation. Room was lovely and spacious; excellent facilities; lovely and helpful staff; first class breakfast; great shuttle service to union Station. Would DEF love to stay here again. :)

Aaron Garner
Há 7 anos – Google

7

My stay at Homewood Suites by Hilton Washington was overall very pleasing. The only issue we had during the stay was the valet parking. The valet driver in no way assured us of the safety of our vehicle and our possessions inside. It was safe, though he drove rather erratically. The rooms and service were great otherwise. Pleasant stay.

Rob Simmes
Há 7 anos – Google

8

Close to DC attractions. Cab, Uber, Lyft all quickly available from just about anywhere. We walked back from the White House but I wouldn't recommend walking everywhere. We stayed in a 2 queen bed suite. Room had full size refrigerator, dishwasher, 2 TVs, microwave, dishes. Didn't like that access to the bathroom was through the bedroom. Made it tough to do anything without waking someone up. The rooms were clean but looked old. The staff was very nice. There was a full buffet style breakfast. No pool at this location. They do have a small fitness center.

Khanh Do
Há 7 anos – Google

7

Excellent for price. Nice daily happy hours: free. Friendly staff.

Oliver O.
Há 7 anos – Google

10

The location was close to many great restaurants. The rooms were large and comfortable. The service was on point.

welton wang
Há 7 anos – Google

9

They have very good service and are very friendly. One of the best hotels I have stayed in.

Kerrin Burk
Há 7 anos – Google

9

Absolutely perfect stay! From the valet to the room to the amazing hot breakfast... classy through and through.

Lenzi Marucci
Há 7 anos – Google

10

We always love anything Hilton. You always get clean rooms and comfortable beds guaranteed. Their are only two complaints that I have. The first would be our view, it was nothing but a brick wall and air units. Secondly was the valet parking. The specifications state you can park your own car problem being there is no where at all to do so. That means on top of what you already pay it is $45.00 a night extra to be able to have somewhere to park your car. Other than those two things it was a great stay as usual.

Akeem Hutcherson
Há 7 anos – Google

7

Very friendly staff in a great location. Was disappointed to find parking is 50 dollars a night. That is steep even for the city. Street parking is very confusing even when analysing the signs. Dc is notorious for shady parking practices. So much so the hotel would not confirm my parking directly in front of tje building. So do your due diligence. Breakfast is great here and included! Rooms are spacious and clean.

Raynal Sands
Há 7 anos – Google

9

Very clean!!! Wonderful staff. Super friendly and helpful. Kingsley at the front desk is such a joy lol

Zhang Melanie
Há 7 anos – Google

10

Friendly staff and convenient locatioin - walking distance to mall and sights. Great complimentary daily breakfast buffet and weekday receptions (happy hours). Comfortable and well designed room with extra living room and full kitchen.

Lawrence Martin
Há 7 anos – Google

10

This hotel is a great choice if you want to explore the DC area. The hotel offers a managers reception most nights and breakfast each morning. When I checked in the front desk staff was very friendly and helpful.

debra cooper
Há 7 anos – Google

8

Above and beyond all excellent service!! My best hotel experience in Rochester and I have stayed at several various hotels there.

Visiting with a family member who was receiving medical treatment at the Mayo clinic I was not my usual organized self and I left some clothes in the room. At first I thought the clothes were at the cleaners--they weren't. I thought perhaps I might've left them at another home--I didn't.

Finally I remembered where I had last worn them and called Homewood weeks after my stay. Within the hour they located my items and let me know that they would take care of shipping them to me. I did receive them just two days later by federal express. I cannot. They even included a couple items I didn't realize I left there.

My first choice hotel in Rochester come through once again.

Kumar Rama
Há 7 anos – Google

9

Very clean, guest services were very helpful and friendly. Breakfast was great. I would definitely go back.

Bluto Bird
Há 7 anos – Google

7

Clean, comfortable, and secure with a friendly and attentive staff.
One of the best attributes is this hotel's location. A Whole Foods Market is conveniently located two blocks north of the hotel and a CVS pharmacy can be found two blocks south. Three blocks south of the hotel is the McPherson Square Metro Rail station. The White House is only two blocks further south.

Sunil Patel
Há 7 anos – Google

7

Very nice hotel. Good location. Free breakfast happy hour with hot meal served when we stayed at this place.

David Gonzalez
Há 7 anos – Google

9

My stay here was amazing! Is a excellent hotel near to all! A walking distance to Washington mall and museums. Very clean hotel and the rooms are perfect, comfortable beds, hot water, good a/c and extremely clean. The staff is awesome! Very friendly, helpful & attentive! This hotel have all that you need! A+ !

Kiel Sigafoos
Há 7 anos – Google

9

We stayed here because they didn't have any room in the Capital Hilton in DC, however, I was very impressed. Getting there can be a little tricky because the GPS doesn't tell you to bear off to the right because it's right next to a heavy traveled rd, so we passed it but couldn't get over because of fencing so we just had to go around the block. Everything was extremely clean from the lobby bathrooms to the room itself. We never stayed in a property like this before and loved having the full kitchenette, a "sitting room" with a tv then double doors led to the bathroom and bedroom. The staff was super friendly and they even have a tiny market for all types of meals as well as some dry goods as well. We were expecting the usual continental breakfast but it was beyond that, they had so many options! The only downside is that it's not within walking distance to the main attractions DC has to offer, however, there was always an UBER close by.

Mitrashi Das
Há 7 anos – Google

7

Cozy and warm. Neat and clean. Prompt service.

Sean Whitehurst
Há 8 anos – Google

8

Good location downtown. The rooms are a good size. The breakfast can leave a lot to be desired. The staff is friendly and outgoing.

Ahmet Kutsi Nircan
Há 8 anos – Google

8

Close to the center. Clean. Good breakfast. Helpful staff. Rooms are large and comfortable.

Crystal Simpson
Há 8 anos – Google

10

Clean and quiet... just the way i like It! Love the suite set up with the living room and a full kitchen set up minus the oven.

Michael Keung
Há 8 anos – Google

7

Everything was fine. Entrance is a bit strange road-wise so let uber / lyft / taxi drivers know where you are instead of dropping a pin.

Donna Meg
Há 8 anos – Google

8

Room was nice. Breakfast was just okay. So called 'dinner' was nothing to write home about. I don't consider nachos, hot dogs and chip dinner.

Jonathan Cook
Há 8 anos – Google

10

The Homewood Suites made my week-long stay in DC wonderful. The staff was extremely helpful and friendly, especially during the complimentary breakfasts and evening networking happy hours.
The rooms were clean and embodied the cozy feeling of being home. I would definitely return.

Bradley Olsen
Há 8 anos – Google

9

If you're trying to find a really great deal on this amazing hotel I'd highly suggest booking it through HotelRaven. Com They have great deals for it on there! Such a perfect place don't have enough great things to say!

Good place to stay at with comfortable rooms and welcoming staff. Didn't have any problems with my 4 day stay during early September of 2012. Rooms were pretty big for 4 people, no more than 4 people can really fit in a normal sized room that includes 2 queen sized beds. Complimentary breakfast was included and was pretty good. Just walking distance from the White House and just a couple miles of a drive to many restaurants. All in all, I would definitely come back and would most likely recommend this place to a friend or family member.

Todd Kinskey
Há 9 anos – Google

4

Staff was friendly, the room was very nice/clean and generally a good place to stay; a short walk to the anywhere you need to go. I was, however, VERY DISAPPOINTED with the response from the staff regarding a broken toilet in my room. The flapper had broken and had I been at home, could probably have fixed it in a few minutes. On my way out for the evening, I stopped at the front desk to let them know about the problem. I returned 5 hours later and it was still broken. Because I know how toilets work and because I didn't have a problem with sticking my hand into the tank (except for the nasty rubber residue from the broken flapper getting all of over my hands), I was able to improvise. I called the front desk again and was met with a promise but nobody showed up. Finally, I went to bed. At checkout, I discussed the problem with the front desk staff and was met with a smile and some "sorrys" but that was it. There was no suggestion of reducing my bill or giving me free points, NOTHING. I have to say that I was truly dumbfounded that this could happen at a large hotel in downtown DC.

Gabriele Nicolet
Há 9 anos – Google

10

Yohanes and AJ were so helpful! They went WAY beyond the call of duty to make sure that my experience was a positive one, particularly in a difficult circumstance. Thank you Yohanes and AJ!

Lourdes Rivera-Gonzalez
Há 9 anos – Google

10

I am currently on a long stay and I wouldn't picked any other place. The staff is by far amazing And accommodating. The General Manager is attentive and friendly. The food is great. I am hooked and won't go anywhere else in the DC area. The monuments are accessible. Logan Circle and DuPont Circle are my backyard.

Chris Cain
Há 9 anos – Google

5

reasonably priced and a good location

Eric Darwin
Há 10 anos – Google

9

Staff was very helpful. Good location about 10 minute walk to the metro. Nice restaurants around too.