Our room was not clean when we checked in and was barely cleaned daily. There was dust everywhere. We had a premium room but had to keep calling for the snacks that were supposed to be in our room (we traveled with small children and reserved a premium room because of that). At check out Jose didn't want to give us a receipt because "company policy" stated that he couldn't which I found rather ridiculous. The building and grounds themselves were beautiful.

We enjoyed our stay at this Hilton property. It's been around for a while and could stand some updates, but the pool was great for my teenager.

You can never beat the free breakfast. Omelets, eggs over...pretty much what ever you want from fruit, to toast/bagels, really good bacon, juices, milk, Coffee, tea, pancakes, oatmeal...you are insane to go out and pay when you get a great breakfast.

The premium room benefits were nice too. We had snacks, sodas and goodies delivered plus they refill and it's part of your room cost. It's a nice amenity. And, they still have movies...a rare deal in most properties anymore.

Loved the attached living room which included a couch and table. There was a wet bar with a mini fridge and microwave which is nice. The linens we're soft and they had free drinks at the bar downstairs from 530 to 730!

4 Stars But...

Embassy Suites accommodations are always great - bedroom and living room suites, multiple sinks, fridge, microwave, etc.

But hotel doesn't advertise a $27 self-parking fee ($30 if valet or $0 if handicapped). The buffet breakfast closes at 9 am (instead of 10 or 10:30 like most other hotels). They ran out of apple and orange juice. And the breakfast omelette line is LONG so you need about 20 minutes to go through everything (don't expect to get much 5 minutes before closing).

Example...

I saw a guest going after the worker who took away the fruits at 9:01. When the guest asked if they could have some melon before it was taken away to the back, the worker rolled her eyes and said yes. Don't know what her reason was for rolling her eyes, but it wasn't necessary. Other staff was very friendly.

Overall, I would stay again but would rather have free self-parking and breakfast at least until 10. And ask for a room facing the beach!

I love this hotel. Have stayed here the last 2 years for Supercon. Wonderful breakfast included with room, great staff, rooms spacious and comfortable, great location (5 min to the beach, walking distance to convention center, lots of shops and restaurants within walking distance), any issue we had (TV not working) was fixed in a timely manner. Late check outs available upon request ($20 for first hour and $10 a hour after that up to 5pm). Hotel staff was courteous and made you feel at home. Pool is spacious and hot tub was nice and hot. Had a great stay would recommend and will stay here again and again.

The location was great, plenty restaurants and things to do. 5 min drive to the beach and the breakfast was good, not great but good. The room I stayed in was nice a big with wonderful natural lighting.

Spacious and quiet rooms. Beautiful atrium with free made to order omelets and more at breakfast. Free drinks and small snacks at 5:30 to 7:30. If you order a drink at the bar before free happy hour, it's a measured pour, but the free ones are generous. Lush pool area.
Hotel short walk to grocery, wine and restaurants. Would definitely stay here again.

I love the Embassy. Hotel shows a little age, but it's a big, beautiful hotel. Room is very clean. Employees are courteous, friendly and helpful. Near shopping and grocery store. Very near cruise ship and airport. Stayed after cruising.

Room was pleasant facing east. Morning sunshine on balcony and into bedroom. Bathroom opens directly into bedroom so might disturb partner. Housekeeping was a little off. Used towels needed to be on floor to be replaced, no note on that. Good breakfast buffet but did get very crowded and difficult to find table. Pleasant 7 day free drinks and snacks early evening. Used valet, they were helpful and worth the $3 extra. Nice pool.

This is a #BEAUTIFUL hotel. Gardens ans waterfalls. Mostly everyone I encountered, during my week+ long stay, was more than pleasant and accommodating from check-in through to check-out. The free breakfast was lovely as well, something for everyone, whether you are sitting down for a made-to-order omelet, sausage, bacon, potatoes and pancakes, or if you are grabbing coffee, or a banana and yogurt on the go. I would definitely recommend, and would definitely stay again. #Kudos

Love, love, love this hotel! I visit here frequently and the staff alone is a perfect 10 the Hot breakfast that is served every morning is the best. Ms.Kathleen at the front desk is gem alone. I over love her she greets you with a smile 😜 always and very hilarious. She always makes my stay comfortable and happy. The rooms are very cozy, the beds are soft and it stands Alone to any other,I'll tell everyone I no about this hotel it's the best, try it check it out. You won't be disappointed.

They put us on the twelfth and highest floor in the hotel. I ordered a kids salmon meal, and it turned out to be very tiny =(. Hotel employees provided very little lotion and soap, the pool (compared to the big hotel) was kind of small, and the restrooms were dirty. On the good side though, it is pet friendly and has a happy hour, where they serve snacks. The hotel also has dining-in suites, where they deliver food to your room. The outside is really pretty (beautiful flowers!) and there are lots of nearby stores, such as a Publix (grocery goods store)

Great place in all the ways that matter! I couldn't care less if the furniture looks dated. The mattress and bedding were top of the line in comfort. The 2 room suite with extra sinks and mirrors are easy to share with family. The outdoor pool area is beautiful and relaxing. The free hot breakfast is great, although we barely got any because we didn't realize it ended at 9 am and we had just flown in from an earlier time zone. All that plus a free cocktail hour. What's not to love?
The only real negative was the check in. They have a whole lot of rooms and an apparent shortage of cleaning staff. Rooms were not ready at 3:00. Still not ready at 4:00. A crowd of unhappy people were hovering in the lobby. Management should consider handing out free drink tickets to encourage people out to that nice patio and pool area.

Pretty structure, close to the port. Not worth the $421 for the 1 night we stayed. Breakfast had runny scrambled eggs, under-cooked bacon and staff couldn't keep up (not their fault with the sheer number of people around). Dinner in the hotel took over 2 hours to get 3 hamburgers with fries and sodas. Service was horrible there in the restaurant. Didn't go to the pool, so not sure about it. Front desk was very helpful and kind. I would stay again if the price was lowered.

Hotel is great for families with kids. It is well situated not far from the airport, close to Everglades cruises' port. Spaces rooms, great breakfast, nice size pool. Drinks and snacks are offered every evening. Furniture is a bit dated.

It isn't bad but needs a refresh on the entire room. The rooms are big but not really kept up over the years. The refrigerator didn't work and while it was clean, it wasn't really clean at same time. The hotel gets a lot of people going on cruises and stay before/after their cruise. Free happy hour each day with couple beer choices and well booze. The pool is nice and hot tub seem hot. I would not stay here again for long stay. The area has a lot of restaurants and some walkable from the hotel. The staff were not most professional but were ok. Cleaning crew entered the room twice when do not disturb was posted and had to be called to clean when do disturb was not posted.

I can't speak highly enough of the staff at Embassy Suites. From management to housekeeping staff the service was impeccable. Not only were they kind, helpful and calming during a medical emergency but the small acts of thoughtfulness from the staff made a difficult time less stressful.
Thank you to everyone but particularly Jeff who went above and beyond to help us.

Very nice facility. Spent 3 nights there in late January. It was very busy with cruise ship passengers but the staff did a great job. The breakfast buffet was well stocked, and kept fresh. The evening managers reception was also good. The hotel is with in easy walking distance of many restaurants and a shopping center. When it was time to leave, the staff was to our room at the correct time to retrieve our luggage, for the shuttle over to the ship. We will stay here again, in the future.

Stayed here overnight prior to a cruise. Convenient to port, grocery stores, and a bunch of restaurants, all within walking distance. Shuttle to port is well organized and pretty expedient. We did leave pretty early, versus time recommended to get there by the cruise, so if you wait you may have a different experience.
Room was relatively clean. Very spacious, kitchen area, microwave and mini fridge.
I was worried about noise when we arrived as there was what seemed like a bit of a rowdy wedding after party going on, but my fears were unfounded. It was quiet and crowds disbursed around ten or so.
We will stay here again if we cruise from the Fort Lauderdale port again.

The rooms are extremely nice. Plenty of space, good beds, good bathrooms. Their free WiFi is decent and they have a free cocktail and appetizer hour. The inside is wonderfully decorated. The complimentary breakfast was as slow as it was unappetizing however. But it didn't matter because the elevator was so slow you would miss it anyway.

Lovely hotel! I was fortunate to be on the 10th floor overlooking the city and Port Everglades. The room was a two queen sized suite with separate living room area. The hotel is in the heart of town and has access to every store and restaurant you made need. The hotel offers a full complimentary breakfast buffet with an omelet station. Rooms are extremely clean. If you choose to stay there, make your reservation with Kathleen. She is a gem!

This was a great hotel! There's a really nice fountain in the middle of it. Nearby is the breakfast area, which could be a bit larger for the number of guests. The food was okay, but not great. The rooms were excellent, they were good size, very clean, and modern. There were 3 sinks in our room. Definitely would recommend that you stay here.

This place is beautiful. Although I have never stayed here, I'd love to. I've only visited for a church event, and my daughter's Homecoming party. Great service.

Great breakfast! Beautiful courtyard. Warm pool with waterfall. Large clean room.
Pick up $1 trolly across the street to visit beaches.

After reserving a room for an upcoming trip to Florida in February, I tried to amend the reservation to use Hilton honors points for part of it. Reservations department required additional assistance from one of the property managers. Julie Russell was so extremely kind and helpful in accomplishing the change. She took time out of her day and arranged a conference call with me and the reservations department to ensure the transition went smoothly and was completed correctly. I truly appreciate her professionalism and customer service and look forward to staying at this hotel in a few months. Thank you, Ms. Russell.

This hotel is beautiful inside and out. They have the standard breakfast and manager's reception every day, there's a great outdoor pool area, and an outdoor pond/waterfall with fish you can feed. Everyone is friendly and the atmosphere is lovely. The Christmas decorations are up now as well, and they're great! The rooms are not as updated as newer Embassy Suites that I've stayed in, but they're still nice.

Great facility, gorgeous grounds, can be very busy on cruise days, so be very patient. Very close to dining (within walking distance) or onsite, rooms are very very nice, I'd def stay here again. Very much worth the $149 rate I paid. Would be well worth $200 a night. Elevators are a bit slow. Can park and cruise.

Aging hotel. Breakfast service erratic. Slow to clean tables. Cold buffet food. Potatoes not fully cooked. Eggs cold. Cook to order station is fine.

Very nice and very clean. Beautiful place. friendly staff. big breakfast good food. Great value for the money

Great rooms with balconies perfect for watching the sun rise or set, friendly staff, clean hotel with nice restaurant and gift shop. Convenient location-several restaurants and shops nearby. Parking spaces were small and lots closest to hotel were cramped and not well lit.

We arrived today. A little chaotic at check in, had to wait for a to. However, every room is a suite and has an outside balcony. Our suite has 2 TV, 3 sinks, 1 in the bathroom, one in the bedroom and a 2nd in the small kitchenette area. The rooms include a fridge, microwave, Keeurig and a regular coffee pot. They offer free made to order breakfast from 6:00 AM to 9:00 AM and light snacks with free drinks from 5:30 PM until 7:30 PM. Very nice large pool, beautiful interior.

Love this place. We stayed here before our Carribean cruise and it was great. Happy our for guests in the lounge and free breakfast and really good. Staff is all very friendly and helpful. Definitely recommend staying here while in Fort Lauderdale

The complimentary cocktail hour is awesome.. The pool at this hotel is awesome.. And the breakfast was large and didn't feel rushed. It was a nice experience

Location is great for shopping and eating. Very close to the port. I was travelling with two other couples, we were caught in a rain down pour and when we arrived at the site from our walk, we were greeted with towels to dry off. First class service.

Staying here the night before a cruise. Happy hour 5:30 to 7:30. Free drinks and snacks. I don't know how they do that. Nice hotel, conviently located near air port and cruise port. Would recommend this place and will stay here again.

The best hotel I've ever been to. Free hot breakfast with cooked to order omelets, free drinks and snacks at happy hour every night, a pool with a waterfall and water at the perfect temperature, and an interior courtyard with even more waterfalls! The rooms are huge and have great amenities. Plus it's very close proximity to lots of restaurants and some shopping. Extremely highly recommended!

Like most people we stayed here overnight before our cruise. The lobby is very beautiful, but the disappointment starts when you walk into your room. While the rooms are very spacious, it is a suite hotel after all, it is less than clean. I felt dirty the whole time. There were a few small brown stains on the sheets. The bottom of the shower was black. The walls were a terrible color of green pea yellow. I don't know the history of the hotel but I felt like it was an old hotel that Embassy bought and tried to spit shine.

We hit this place during an extremely busy time. Service was excellent. That's were the good review ends. Hotel floor throughout were dirty, the pool had no towels, there was trash around the pool area. The room itself was not good. Missing blankets, pillows and the bathroom toilet was not bolted to the floor. Really old tile and needs an upgrade pronto.

I took off 1 star just because we arrived around 4:30 and our room still wasn't ready, but other than that everything was great. They gave us a $25 voucher for the restaurant because of the room debacle. The room was clean and spacious. There are a lot of stores and restaurants close by. There's a happy hour from 5:30 to 7:30 with free drinks which was awesome! And there's a really nice free breakfast in the morning with omelettes made to order. 👍🏽👍🏽

Not terrible, but not a very good ES. The staff is fine: front desk is friendly, but they're paid and trained to be. Other staff is not rude, but not friendly. Rooms are very small and in need of updating. Carpets stained and a pervasive odor lingered in the room. Breakfast is typical except you cannot serve yourself: staff hold the utensils and only give you what you ask for (annoying). Elevators are a problem. 6 cars do. It move traffic adequately.

Bottom line: not worth $179+ per night. Maybe ok for $79.

WE HAD AN AWESOME TIME AT THIS HOTEL DURING THE GRAND FAMILY REUNION. The Family enjoyed every meal that was selected for the Reunion, 1 minor issue with the lasagna, should've been without meat. They enjoyed the breakfast, happy hour and light snacks that were included everyday. IT WAS A WONDERFUL WEEKEND! We enjoyed the hotel some much, after running all wknd as the chairperson and a committee member, we stayed an additional night to relax and enjoy leisure time.

Kathleen set the tone for our a wonderful stay. She made sure the Concierge picked us up at the airport and take us to the ship. When we arrived she'd made notes and remembered it's my birthday and anniversary. She had a basket of goodies for us. Her real and bubbly personality was wonderful.

Room wasn't up to par... Loose hairs, Gnats, and I stepped on a random sticky briar leaf. Extremely short stay so I didn't complain or want to tassel with it. Staff was kind and courteous but hotel needs a 24 hour shuttle to airport.

Room was great and all. Awesome view front desk was good. Food service was okay. Happy hour bar went nice. But breakfast was a mess and unorganized. Waited in line to get directed somewhere else for the same thing. And the drinks were warm, sods fountains were broken also.

Reaching up to the hotel is such a beauty. Arriving to the front everyone is so nice and pleasant. Check in was fast and very professional. The location couldn't have been in a nice, beautiful, quit place. The room was very clean and comfy.

Great location, next to good restaurants and close enough to the beach. Breakfast and happy hour are on par with every other embassy suites I've stayed at. Interior/exterior are welcoming and cozy if you feel like staying in.

My stay at the embassy suites was great! The beds were comfy, the staff were very helpful, and the amenities were top notch. The only reason I didn't give a full five stars was that there's not a free shuttle to the airport. The price for the shuttle for one person is cheaper than a taxi ride, but for my party of four it wasn't remotely economical to use the shuttle. Also, there appeared to be no real timetable to the shuttles. I hope that this aspect will improve, because it's the only deficiency to an otherwise superior hotel. The staff are wonderful, and the quality of sleep we were able to get is beyond compare. I would definitely stay there again.

Rooms are very comfortable. The pool ambiance as the bar where they host the daily happy hour is great. Staff was helpful.

Super friendly staff and super, FRIENDLY, happy staff.

Incredible pool area, looks and feels like an oasis.

Supetb food and restaurant service (even for a "NYC-ite."

A happy staff is a GREAT staff.

You'll love your time here.

I came alone and had a great, relaxing, time.

Great people at the BAT from all parts of the country, great conversations.

Superb atrium!!!

Great skylights allow sunlight into the area while maintaining wonderful temperature and none of the traffic noise and all of the comfort.

Breakfast is a little tricky so don't miss their 10 AM or, like me, you'll end up having a lunch meal at 10:08 AM 😊

Staff was very nice and accommodating. Decor was outdated and room seemed dingy. One of the lights didn't work. Good hotel for low price.

Easy to get around. Away from the beach. But easy to get everywhere. The pool area is nice. Happy friendly staff. Clean rooms. Only one small complaint
Really cold breakfast potatoes every morning.

Great hotel if you don't plan on spending most of your time in the room. The hotel is beautiful. The pool is amazing. The complimentary drinks and breakfast are great if not on par with other embassy suites. The rooms are spacious. The staff is friendly and helpfull. The only things keeping my review from being 5 stars is the cleanliness of the rooms and the often poor wifi. The average connection speed is about 1Mbps upload and 0.15 downloaded which isn't good for a paid connection in a higher end hotel. I was also unimpressed with how dirty the floor and the bathroom was for a higher end hotel. Not that it was extremely dirty, but more so than I would expect for the price of the room.

Fairly nice hotel, very busy though. No early check in, so don't plan on that. They have shuttles to everywhere, for a price. Not unreasonable though, and very convenient. Getting there can be a little confusing, but a cab or Uber will take you right in. Expect to pay a premium for everything, and long lines.

Great breakfast but room wasn't completely clean. Some trash left on floor. Beds were double or full size which were small for even 2 regular people.

Location is perfect! Rooms are clean. Service people are very nice. If you try to check in early and your room is not ready, they hold your luggage and text you when they have a room.

As an awesome indoor seating area with the glad atrium. Happy hour free snacks are a nice bonus. The rooms are a good size and the view is cool from all sides

This hotel is beautifully set up. The staff is extremely nice. The rooms are well-kept and clean. I will definitely stay here on my next trip to Ft. Lauderdale!

The rooms were gorgeous, the service was splendid. The only con is that this paradise is costly and so is some of the items in their gift shop. $3 water? No thank you.

Wonderful hotel all the way around. Front desk staff very friendly, and loved the housekeeping staff, too. If you have a choice, stay here.

Nice clean room that are spacious and well designed. Walking distance to good restaurants. Well stocked shop for snacks and sundries. Excellent catering service for small meetings or large conferences. Self park or valet parking is reasonable compared to big city prices. Close to Fort Lauderdale airport. Short ride to the beach. Well trained accommodating staff. Fast and easy check in. Lots of places to sit down and relax near indoor and outdoor water features. The bartenders are knowledgeable and experienced. Located close to cruise ships. We plan to return.

The rooms are definitely in need of updating! I felt as though I had stepped back in time, when I entered the room. There could also be more attention to detail on cleanliness of the room and bathroom. The refrigerator in my room did not work. The lobby is nice and so is the bar area. I will not return.

Personnel were extremely friendly and outgoing. The included breakfast was mediocre at best and the coffee was very poor. In room coffee was good and rooms were very clean

Beautiful common areas. Decent room. Very nice breakfast. Evening snacks and drinks are nice. Wifi sucks!

Beautiful hotel. Gorgeous Christmas decorations. Awesome meeting room...Terra ballroom. Tanya provided exceptional service for our meeting!

Liked the room and the service. The breakfast was fantastic. The workout room could get an upgrade, it is very small for a good hotel.

Large, beautiful atrium and pool area. The free happy hour is great, and the staff if friendly and helpful. Good location with plenty to do in walking distance. The hot tub was barely warm enough to be considered lukewarm, and wifi does not reach my room.

Very busy hotel during my stay. Public spaces are relatively well maintained and clean. Rooms are spacious, yet dated as needed a good deep cleaning and updating. Patio door constantly came off its track. Dirty floorboards. Front desk staff needs better customer service skills.

Service was great and rooms were great also. There was a free happy hour for 2 hours you could get a bunch of free drinks and snacks from 5:30 to 7:30 and then in the morning there was an awesome complimentary breakfast in the morning with an omelet station and lots more. My son loved the pool and hot tub we would definitely stay there again

Definitely had no major complaints about this place. The suite style rooms were decent, the service was good, pool was nice. Free self parking which was so convenient. Only thing is that the breakfast was bad but I'm not gonna complain because it was free.

Great hotel but TVs didn't have an HDMI outlet and the Wi-Fi was a bit slow

Great place. Our place to stay before going on a cruise. Good complimentary breakfast. Nice rooms good location. Plenty of restaurants and shops within walking distance.

Very clean and staff was more than helpful. Valet was great and very fast. The breakfast was excellent!

Parking issues with the boat show in town. They were renting parking to people that were not hotel guests.