 5 838 отзывов

Embassy Suites by Hilton Williamsburg

3006 Mooretown Road, Williamsburg, VA 23185, США доступа

Embassy Suites by Hilton Williamsburg

Посольные люксы Хилтона Уильямсбурга являются премьерным имуществом в историческом Уильямсбурге. Этот удобно расположенный отель - отличное место, где можно приехать после вашего веселого дня, посещающего колониальный Уильямсбург, Джеймстаун, Йорктаун, Буш Гарденс, Уильямсбургские премиальные торговые точки или водную страну. Отель предлагает бесплатный полный приготовленный для заказа завтрака каждое утро, бесплатный вечерний прием коктейлей каждый вечер, бесплатный Wi-Fi и бесплатный самостоятельный участок. Каждый люкс в Suites Embassy от Hilton Williamsburg предлагает стандартный люкс со спальней, в которой есть либо 1 King Bed, либо 2 двуспальные кровати в спальне, с гостиной с подтаскивающим диваном для королевы, холодильника, микроволновой печи, кофеварки, кофеварки, Железо, гладильная доска и фен. Отель также предлагает крытый бассейн, 24 -часовое состояние Art Fitness Center, Atrium Cafe & Apos; Гриль и лаундж и сувенирный магазин на месте для любой тяги. Отель, расположенный всего в 1,5 милях от Colonial Williamsburg & Apos; Не здесь, чтобы играть? Не проблема, отель предлагает тихие коридоры, чтобы расслабиться в конце вашего напряженного рабочего дня. Эмбасси люксы Уильямсбург отель. Мы-единственный отель с полным спектром услуг в Уильямсбурге, штат Вирджиния. Полностью оборудован двумя 32 & quot; ЖК-HDTV с кабельными и платными фильмами, холодильником, микроволновой печи, кофеваркой, двух телефонов с портами данных и хорошо освещенным столом/рабочим столом. Дисней и в комнате платят фильмы.

The Embassy Suites Williamsburg hotel is conveniently located within minutes of Historical Colonial Williamsburg, Busch Gardens, Water Country USA, Prime Outlets, Jamestown Settlement, Yorktown, 14 golf courses, Williamsburg Winery, and government facilities.

Номера

доступность

Embassy Suites by Hilton Williamsburg
3006 Mooretown Road, Williamsburg, VA 23185, США

отель

  • интернет
    Бесплатный Wi-Fi
  • Высокоскоростной доступ в Интернет для ноутбуков в общих помещениях
  • Беспроводное подключение к интернету в общественных местах
  • Транспорт
    Бесплатная парковка
  • На территории отеля
  • Парковка
  • Стоянка для машин
  • Охраняемая парковка
  • Доступ Поезд
  • стойка регистрации
    24-часовая приемная
  • Камера хранения багажа
  • Заезд киоск
  • Консьерж
  • Ранний заезд
  • Ускоренная регистрация заезда
  • Экспресс-выезд
  • Рецепция
  • Поздний выезд предоставляется
  • продолжать работать
    Бизнес центр
  • Письменный стол с электрической розетке
  • Фотокопия центр
  • Генеральная
    Кондиционер
  • Подогрев номера
  • Интерьер коридоров
  • Номера для некурящих
  • Личное ванна или душ
  • Общественный площадь кондиционером
  • Услуги в отеле
    24-часовая охрана
  • Банкомат / Банкомат
  • Сухая чистка
  • Пожарная безопасность соответствует
  • Полное уборка
  • Фен
  • Уборка номера ежедневно
  • Гладильная доска
  • Услуги прачечной / Услуги
  • Громкая
  • Сейф
  • Безопасность
  • Выключить сервис
  • Услуги уборки
  • Услуги же день химчистка
  • Служба пробуждения
  • Магазины
    Подарок / Газетный киоск
  • Разный / магазин
  • Путешествия с другими
    Дети приветствуют
  • Детская игровая площадка
  • Домашние животные разрешены
  • Детская площадка
  • доступной
    Доступ объекты
  • Лифты
  • Мероприятия
    Конференц-залы
  • Вечерний прием
  • Зеленые объекты
    Участие местного сообщества

Номера

  • связь
    Высокоскоростной интернет
  • Многоканальный телефон
  • Громкоговоритель
  • Две телефонные линии
  • Голосовая почта
  • Постельные принадлежности
    Предоставляются
  • Диван-кровать
  • ванная комната
    Банные принадлежности
  • Еда и напитки
    Кофеварка / Чайник
  • Полностью оборудованная кухня
  • Кухня
  • Кухонька
  • Микроволновая печь
  • Мини-холодильник
  • Мокрый бар
  • Развлекательная программа
    Все новости канала
  • Кабельное телевидение
  • CNN доступны
  • Бесплатные фильмы / видео
  • Газета
  • Бизнес
    Ксерокс
  • Порт данных
  • Письменный стол
  • Письменный стол с лампой
  • Запасная электрическая розетка доступна на стол
  • Телефоны с автоответчиком
  • Генеральная
    Кондиционер с индивидуальным контролем в номере
  • Будильник
  • Пожарная тревога
  • Железо
  • Не курить
  • Само-управляемая система отопления / охлаждения
  • Детекторы дыма

отдых

  • Бассейн
    Внутренний бассейн
  • Пул
  • Велнес
    Джакузи
  • фитнес
    24-часовой фитнес-центр
  • Сердечно-сосудистые упражнения
  • Гимнастический зал
  • Фитнес-центр на месте
  • Тяжелая атлетика
  • спорт
    Гольф
  • Ракетбол
  • Теннисный корт
  • Игры / фильмы
    Игровая комната

Еда и напитки

  • План Питания
    Шведский стол
  • Бесплатный завтрак
  • Бесплатный американский завтрак
  • Особое внимание
    Бесплатные коктейли
  • Бесплатный кофе в лобби
  • БЕСПЛАТНАЯ вечерний прием
  • Бесплатный кофе в номере или чай
  • Лобби кофейный сервиз
  • Приветственный напиток
  • Сервисы
    Обслуживание номеров
  • Зеленая пища
    Местные и сезонные блюда
  • Кухонное оборудование
    Барбекю Грили
  • Выходы типа
    Коктейль-бар
  • Бары / бары
  • Ресторан

завтрак

  • Бесплатный завтрак
  • Бесплатный американский завтрак
  • Шведский стол

Политика Дом

  • Заезд: 16:00
  • Отъезд: 11:00

Отмена политики
ВСЕ ДОЛЖНЫ БРОНИРОВАНИЕ ОТМЕНА 48 часов до прибытия HOST время, если это бронирование было сделано ЭЛЕКТРОННЫМ Отмените его в электронном виде, чтобы избежать путаницы и нет ШОУ БИЛЛ политика подлежит изменению

Путешествие с другими

Политика Дети
Дети до 18 лет и при размещении в одном люксе с родителем.

Размещение домашних животных допускается по запросу.
$75(1-4n),$125(5+n)2petsMax,dog/cat only

Язык общения

  • Английский

Консьерж советы

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Добро пожаловать емкость

  • Количество конференц-залов: 1
  • Количество спальных комнат: 161
  • Самый большой размер конференц-зала: 825 sq. ft.

Стоянка

  • Бесплатная парковка
  • На территории отеля
  • Парковка
  • Стоянка для машин
  • Охраняемая парковка

Удобства

  • Охранники
  • Макс вместимость

Окружающая среда

Зеленый Недвижимость с Действие

Экологические проблемы оказывают влияние на благополучие людей и экосистем по всему миру. Мы стремимся работать как можно более эффективно по всей нашей цепочке создания стоимости. Для низкоуглеродистой будущем, мы уменьшаем и мониторинга использования энергии и воды. В рамках наших обязательств по сокращению наших отходов на свалки, мы создали всеобъемлющую стратегию для отходов и работают с WWF по сокращению пищевых отходов в нашей деятельности и цепочки поставок. Ответственные закупки делает разницу: мы источником товаров и услуг на местном уровне, как это возможно.


  •  Местные и сезонные блюда
  •  Участие местного сообщества

Сертификаты

ISO 14001

ISO 14001 является всемирно известным стандартом, в котором описывается, как создать эффективную систему управления окружающей средой. Он предназначен для того, чтобы помочь предприятиям оставаться коммерчески успешными без пропускания экологических обязанностей, таких как: • Постоянно повышать их экологические показатели. Потребление • Содействие утилизации и восстановлению утилизации отходов. • Повышение осведомленности о экологии среди сотрудников и обучение их для принятия хорошей практики в своей деятельности. • Используйте эко-экологически чистые продукты.

ISO 50001

ISO 50001 основана на модели системы постоянного улучшения системы управления, также используемой для других известных стандартов, таких как ISO 9001 или ISO 14001. Это облегчает организациям интеграцию управления энергопотреблением в их общие усилия по улучшению качества и управления окружающей средой. ISO 50001 предоставляет основу требований для организаций для: - разработка политики для более эффективного использования энергии - исправить цели и цели для удовлетворения политики - Используйте данные, чтобы лучше понять и принимать решения об использовании энергии - Измерьте результаты - проверьте, насколько хорошо Политика работает и - постоянно улучшать управление энергией.

Полезности отзывы 8 38 отзывов

choosing joy
4 года назад – Google

4

Well, VA is in phase 3 of opening and this hotel is giving you a tiny yogurt, apple, and a granola bar for breakfast. So if u are lactose intolerant, too bad. Embassy is known for their breakfasts, And of all the hotels I’ve stayed at in last week of travels, this was the slackest! The owners are dropping the ball... it’s bad when Hampton shows the guests more courtesy than the Embassy.
Room appeared clean, just carpet stains. We r just so disappointed in the customer service. You’d expect them to do better by offering muffins or hot breakfast sandwiches like Hampton did. This was an insult. Not even water!

Brad B
4 года назад – Google

9

Loved this place! Convenient location, quiet. Good sized rooms. Complimentary breakfast to get the day started and a Happy hour to get the day ended. Plenty of free parking.

M johnson
4 года назад – Google

6

The hotel is old and needs repairs, updates are really needed. Our room smells like wet animals, and periodically during the day the room and hall are filled with the smell of food. There's a plaster bubble that drips water when shower is on. It's very unsettling. The front desk is nice and housekeeping. The people serving and cooking the breakfast needs a little help with smiling and being polite. Maybe there should be rooms specifically for pet owners. Because I don't want to pay to lay on furniture that someone's pet has been all over. I don't have pet so I don't want pet hair or smells on me! Remember whose the paying customers.

Rosewood Virginia
4 года назад – Google

10

Always if possible stay at Embassy Suites, they are nicely furnished, room to relax as well as a bedroom. The breakfast is very good and having a chef on hand to cook for you it is really nice. Good selection too for their breakfast from fruit juices, tea, coffee, then cereals, cooked hot food, an omelette station, and pastries etc. Their happy hour at the end of the day is also a nice touch, just wish other hotels did the same. The foyer was nicely decorated for Christmas with a nice big tree. Staff are always helpful and friendly. Great hotel.

Taylor Young
6 лет назад – Google

6

Not your standard Embassy Suites. Still has the manager special and great breakfast but the lobby is not the traditional Forest motif, and the rooms are somewhat dated. Tried to check in early but there weren't any rooms available, which is fine, however it was brought to my attention that their computer system had me down for a smoking room even though my reservation was for non-smoking. I requested it be changed to non-smoking and then when it came back at 11pm that night, it still hadn't been changed which was somewhat annoying. Fortunately the new staff was fantastic and was able to find me a non-smoking room.

Stephen Leslie
6 лет назад – Google

8

The hotel is awesome, the breakfast was awesome. Everything you could want. The only reason I am not giving it 5 stars was because we came back to the hotel and the room stunk. Someone was smoking in the next room. They gave me a week excuse saying though our room was not smoking the next room wasn't. Having asthma this was not good. They sent someone up to febreeze quickly but it didn't last all night. They didn't give us any break for the inconvenience of having to wash all our clothes.

Kelley Mills
6 лет назад – Google

10

Took our softball team for a tournament and stayed here. Fantastic customer service, great breakfast to get them going and free happy hour for the parents. Kudos to Greg Walker Sr. and Chef Clyde for treating our players like special guests! Close to tons of restaurants, downtown, shopping and Busch Gardens. Just wish the patio area was larger!

Al Lukas
6 лет назад – Google

5

The staff was exceptional and very attentive. We had a reception area and the air conditioning was not working and it appears that it had been out for some time. Some of our guest has issues with the AC units in their rooms as well.

Jeffrey Bartholomew
6 лет назад – Google

10

Really like this hotel, stayed here twice and it’s become our go-to hotel for Williamsburg trips.

Hotel and rooms are very clean.
Rooms are big and have everything you need.
Complex had a good layout.
Excellent complimentary breakfast in morning.
Two-hour complimentary happy hour (select drinks) in evening.
Parking is good with convenient side entrance.

Only area they need to improve on is room housekeeping during stay. Sometimes they don’t show up until very late (after 5pm) if at all.

Lisa Bullock
6 лет назад – Google

9

This is a nice place to stay. Will definitely be back. Convenient to all places that we wanted to visit. Staff was nice and helpful.

Eileen Watkins
6 лет назад – Google

10

This is a very family-friendly place. They have great made-to-order omelets each morning. They now have 2-bedroom 2-bath suites, great for a big family. Indoor pool, fitness center on site. The 2-bed 2-bath suites have 4 TVs. Our kids loved having their own shows without fighting over it. These rooms also have 2 fridges, 2 microwaves,a dining and living area, which has a sofa bed. Very nice hotel.

Ninajo Hennessee
6 лет назад – Google

10

The night hotel staff surprised my daughter with yummy chocolate lava cake tonight at the happy hour, and serenaded her with a beautiful rendition of happy birthday. The cake was delicious, and the free happy hour sangria was perfect. The bartenders and servers were polite and had such positive attitudes that it really made the night perfect.

Stewart J
6 лет назад – Google

8

Very nice atreum, bar and breakfast and dinner area. Managers reception was very nice...the crispy pita was excellent. The gym was good with free weights , benches, cable machine, pull ups and cardio equipment. Building is older but the rooms and inside have been nicely renovated. 2nd time visiting this location, I'll be back.

Benjamin McCausland
6 лет назад – Google

8

I had a GREAT stay, they were very accommodating although at times the hotel was quite humid. I highly recommend staying here if you planning a short stay in Williamsburg, VA

James Schwartz
6 лет назад – Google

10

Altogether a great visit. A clean two room suite at an extremely reasonable price. Excellent breakfast complete with an omelet station. The hotel also finger food at a social hour in the evening.

Trish Happel
6 лет назад – Google

9

Best hotel I've stayed at in Williamsburg. Clean rooms, friendly staff and all night coffee/tea. I will definitely tell my friends.

C Adams
6 лет назад – Google

9

Great location if visiting Colonial Williamsburg. Great value for price, which includes made-to-order breakfast with plenty of seating space. Nice 2 room suite.

James B
6 лет назад – Google

8

First time staying at the Embassy Suites in Williasmburg and I have to say, NICE PLACE! Front desk was VERY helpful and gave plenty of tips on where to eat. Happy hour and breakfast included, NICE! Room was, OK and the heater/AC ran ALL THE TIME! The bathroom area was mostly clean, with some pink spots in the shower from mold/mildew. I could NEVER get the WIFI to work properly on any device. The front desk folks couldn't get it to work either, would have been nice though. All in all, nice place and will stay there again. Thanks!

Richard Stoehr
6 лет назад – Google

7

Great friendly management group. Fun (and free) happy hour every night. Close to Colonial area. We loved it.

Michelle Durand
6 лет назад – Google

9

The breakfast buffet was awesome and my omelette was delicious! Room and bed was comfortable except for the pillows. Enjoyable stay

Benjamin Robinson
6 лет назад – Google

6

Smelled like sewage/poop in the lobby 2 out of 3 days I was there. I stay here for the Happy Hour, 5:30-7:30 free drinks and snacks, great way to end the day when you are on the road. 5 stars if no smell.

Christian Zapata
6 лет назад – Google

10

When we realized that we were going to miss the happy hour from 4:30-5:30, we went to the manager to see if he could do anything for us. We ended up with two cards for 2 beers on the house. Great manager made a great experience

Sandra Bennett
6 лет назад – Google

9

Our favorite place to stay in Williamsburg. We have gotten to know De'Janae (bartender) and Jackie (housekeeping) due to our frequent trips and their hospitality. Very clean hotel and close to everything.

Kendra Mitchell
6 лет назад – Google

9

The front desk clerk was great and attentive... The chef on duty was polite and very helpful of suggestions on the menu and even the security guard on duty was attentive to accommodating us with any issues... I would vist again... Beautiful experience...

Emily Rabe
6 лет назад – Google

8

This hotel has the friendliest staff I have ever experienced. The entire city was closed down due to a snow storm but they made sure we were fed. They addressed a minor need in my room quickly. The staff truly went above and beyond to make sure our group had everything we needed.

John Nagy
6 лет назад – Google

10

Great location and great service. The included full, made to order breakfast is a real treat and sets you up nicely for a full day sightseeing in Colonial Williamsburg or hitting the rides at Busch Gardens.

Maurice Smith
6 лет назад – Google

9

Beautiful clean hotel staff is very friendly and professional the manager was very polite and welcoming!!! It's also in a perfect location

Richard Pearlman
6 лет назад – Google

10

Really nice rooms, good breakfast and evening snacks/drinks. Highly recommend.

Shane Mann
6 лет назад – Google

5

Hotel is dated. Our room smelled of mildew and the cabinet in the main room had gouged missing. Staff was friendly and helpful, clearly doing their best with a dated property. Common areas on first floor were clean. Hallways upstairs had debris on them my entire 3 day stay.

Complimentary breakfast is really nice with made to order omelets. Evening reception is nice as well.

Probably a 2 star, but I give them 3 due to the staff and breakfast.

Sharon Jordan
6 лет назад – Google

9

I enjoyed my 3 day stay!!! The breakfast was great and Happy your was also wonderful and relaxing!!! I️ would recommend anyone to stay a embassy suites!!

Kailash Ranganathan
7 лет назад – Google

10

It was a very good hotel with nice service and big rooms. I enjoyed it

James Mifflin
7 лет назад – Google

9

very nice hotel, beautiful Lobby. great friendly staff. Nice art work in the lobby.

Hillary Clagett
7 лет назад – Google

8

The hotel staff is very helpful and friendly and it's located near everything. The free breakfast is great!

Jacob Jenner
7 лет назад – Google

7

Comfortable beds (and an alright sofabed), nice breakfast, a well equipped gym, and free booze at the reception every evening. The room could have been updated with a more contemporary decor but overall it was pretty good.

Tara F
7 лет назад – Google

9

Love Embassy Suites. Never disappointed. Got the 2 bedroom on 1st floor and it is soo spacious and nice. Pool is a nice indoor and breakfast is always good. Staff very friendly upon check in. Highly recommend it.

Elaine Foster
7 лет назад – Google

7

They have a full breakfast and the rooms are nice. The only down side is there is no air in the elevators or in the halls. It was very hot

Christian Jones
7 лет назад – Google

7

Nice spacious room for family trips to Busch gardens. Extremely helpful staff. Good breakfast included in room rate.

Winie Smith
7 лет назад – Google

9

Oh my! Where to start? We had fun, and last person working here that we met made us feel like family. They all bend over backwards to accommodate us and my kids absolutely adore Lester Martin who is an angel. He made us feel super special and from the look of things, we figured he made everyone feel the same way. We will definitely be back in a few months. Thank you so much for having us and making our stay so memorable

Oona Henry
7 лет назад – Google

4

We made reservations for 7 days ( Friday June 30 - Friday July 7). Our reservation was divided into 2 bookings for which we had dual confirmation numbers. Upon arrival the front desk was made aware of the dual reservations and assured us that they will be able to keep us in the same rooms. On arrival to our room we discovered that we did not get the 2 room king for which we were confirmed. Instead we got a one bedroom with a sleeper sofa (double) which had someone else's used sheets in place when we tried to set up the bed. We were a family of 4 but they keep giving us 3 sets of towels, of the 7 days ur room was cleaned only twice. To make matters worse our credit card was charged an additional $500 with no statement provided. My husband called the hotel to request an explanation, he was on hold for 20 minutes only to be transferred to another department. We requested a billing statement but was told a statement will not be available since we paid in advance through a third party and our credit card should have not been charged. We were assured the charges will be reversed in a few days. This leaves us with $500 less on the credit card for transactions. I can assure you that we will not be staying at this hotel again.

Natasha Blaskovich
7 лет назад – Google

9

Very helpful staff, lovely hotel, clean. No complaints. Wonderful choice for Colonial Williamsburg visits too. Only 10 minutes from the town.

TheSebear Person
7 лет назад – Google

9

The Embassy suites are great rooms for multiple people. There are two beds and couch that pulls out into a bed. It includes many different utilities and is a great place to stay the night.

Joshua Gerhart
7 лет назад – Google

10

Very clean and tidy rooms and great breakfast in the morning. They also have a heated saltwater pool. What more could you ask for?

Teresa Jones
7 лет назад – Google

8

I always like the perks and the atmosphere at Embassy hotels. Staff was very accommodating and other guests are always friendly. Love the the bar and open lounge area. Plenty of accessible parking. Could not give five stars as cleaning staff were very noisy and some guests were playing in the elevators when we arrived.

james stewart
7 лет назад – Google

9

This is a VERY BUSY hotel. A lot of school tours come through here to visit WIlliamsburg on their way to DC and back.

The rooms were a bit small, but our 4 person family were snug in the 1 room suite. The kids never complained about sleeping on the pull-out, so it must have been pretty comfortable.

The fitness center is large and very well equipped for both cardio and weight training.

The included breakfast is top notch. Very well made omelets and french toast and the staff were very friendly and experienced at turning a lot of rood and rooms in short order when hundreds of middle and high school kids are moving through the hotel.

Amy Morin
7 лет назад – Google

9

Beautiful hotel. Amazing breakfast. Able to accommodate large school groups very well. Rooms are spacious and very clean. Great stay.

Barbara Wilcox
7 лет назад – Google

5

The location of this property was convenient. But it had some things that were just a bit off.When we ararrived we were told that the hot water did not work and they were in the process of finding what was wrong and foxing it, but they could not say when it would be fixed. When asked how we were supposed to take a shower the response seemed to be a large shrug with no helpful suggestions other than a discount should the problem persist. We were not offered to cancel our reservation without penalty. Fortunately the hot water was fixes by morning. The door to the bedroom also did not stay closed, but was fixed. The mattress pad on the fold out was dirty, a security guard came to replace it and insisted it wasn't dirty even though it was covered in black things

Dave Evans
7 лет назад – Google

6

Nice hotel but restaurant /bar area not big enough. Had problems with hot water in the mornings. Staff very friendly.

Quincy Yearby
7 лет назад – Google

10

First time staying since the remodel and it was amazing. The staff and the room was great. The managers reception was very nice. The breakfast was very good.

Nathan Rothman
7 лет назад – Google

10

Clean, comfortable room. The staff was friendly. We enjoyed the happy hour while watching the game and chatting with other guests. The cook to order breakfast was great and the cook was friendly. Will definitely be staying again.

mark meister
7 лет назад – Google

10

Clean and spacious rooms. Comfortable sofa in the sitting area as well. Bathroom was clean. Shower was small but adequate.

Our stay came with a free breakfast that was filling.

Overall we would stay here again.

Dorette Grasinger
7 лет назад – Google

7

Very clean,friendly and helpful staff. Good made to order breakfast,and the complimentary 'adult beverage ' in the evening was a nice touch.

Caitlin Frazier
7 лет назад – Google

9

Smaller rooms than most Embassy Suites I've stayed at before. Modern interior. Beds were incredibly comfortable. Excellent selection for breakfast. More drinks were offered during the complimentary drink period than I'd expected. Very friendly staff. Would stay again.

Charles Deal
7 лет назад – Google

6

Facility is nice. Pool was warm, but no hot tub. Would have preferred the bathroom to be closer to the bedroom.

LaKeesha Walls
7 лет назад – Google

7

I stayed here for three weeks. Hotel was clean. Beds were comfortable. Staff was friendly. Kesha and DJ were great bartenders. The only problem was the breakfast. The bacon was way over cooked more often than not and the omelette was more of an egg wrap. The only person that could make a good omelette is Theresa. I would definitely stay here but unless Theresa is cooking, I'd pass on a made to order breakfast.

Eric M Griffin
7 лет назад – Google

10

Room 318 . Clean and comfortable. House keeping is top notch. Breakfast was included, so I wasn't expecting much. Happy to say it was good.

Stephen Smith
8 лет назад – Google

9

This was gud hotel wit wots of fud. Dey had wots of pool.

Eric Backman
8 лет назад – Google

5

The rooms are nice, well appointed, but the air conditioning struggles to move air in the room. It took all night to bring the air down to a comfortable temperature, and because the air circulation is poor, it still isnt helping much. Room service was alright, but they asked me how I wanted my burger cooked and if I wanted fries or onion rings. Had they not asked, I'd have been fine with what I got, bit my order of 'Medium' with onion rings came up to the room 'Well' and with fries. It wasn't at all worth the expense, really. Breakfast was fantastic. Huge spread, made to order, and free drinks at the bar between 5 and 7:30pm.

Oscar Gomez
8 лет назад – Google

8

The place has been recently remodeled, so it's looks great. The room was great, service was good and the breakfast buffet is great to, especially if you have a large family. Ventilation needs works, stayed in a non smoking room but was on a smoking floor, so whenever anyone smoked the smell came into our room causing us great discomfort.

Steven Ramirez
8 лет назад – Google

9

Feels like home away from. Friendly staff and a very clean environment. Great breakfast and great staff. Would highly recommend.

Kim Torres
9 лет назад – Google

10

Awesome visit!! Brought kids ,friends and family for Busch Gardens and had a late arrival with starving kids. The front desk crew help me with a room service meal with courtesy and extremely fast service, room service and house guests service quick, polite ,courteous. Their breakfast was very well stocked with omelet station bacon eggs grits oatmeal etc. This will be the only hotel I stay while visiting Busch Gardens in the future Thank you for your hospitality.

F Plump
9 лет назад – Google

8

Recently stayed here during the 4th of July with family. Despite some of the negative reviews, I was very happy with my stay. The rooms were not that big but they were functional and well kept. The staff was friendly, pool was nice, and to cut down on my spending Happy Hour every day for 2 hours or so and a great free hot breakfast every morning.

Michael Glover
9 лет назад – Google

4

We booked this hotel for our 5 year anniversary weekend.

Saying we were disappointed is probably the understatement of the year. Anything/everything that could go wrong did. The Hotel was under renovations and we had no idea! The Bar was closed so the put two kegs on a luggage cart and said Happy Hour! The thermostat in the "Newly Renovated" room they put us in was broke. 2-1/2 hours later still not fixed but they did move us too another room...that just happened to smell like an ASHTRAY.

Upon check out, the manager on duty did offer $50.00 off our bill. But honestly, after all of this, I felt like they should have done more. If it were just one of those things, I could see the discount, but considering this stay was a calamity of events (seriously, we felt like we were on a TV show getting Punk'd) I feel like they should have picked up the tab for the entire stay or offered a voucher for a free stay another time.

An email to customer service (corporate) only gets forwarded to the local property for response so don't think that will help you if you are not happy with your stay.