Very classy and nice location.. Near to sloan strt and knights Bridge area where is the harrods

Attended a lovely birthday party. The decorations were absolutely beautiful. A well arranged event. Breath talking atmosphere. Had a wonderful day.

How to be spoilt! Lovely room, fabulous food and friendly, welcoming staff who really want their guests to have a memorable stay for all the right reasons. Looking forward to staying here again to sample the new refurbishment!

A beautiful and elegant hotel set in the heart of London. Has a large and accommodating banqueting hall with a great sound system and lightning. A/c system can be lacking on a hot day and staff more responsive.

One of the best hotels in London. I have to say I wish all the staff who worked here for years all the best. I've been coming back to the carlton Tower since 1998.

A truly 5star experience.
The room was spacious, the staff extremely helpful, the spa in the peak is magnificent and the food in the rib room one of the most unforgettable dining experiences in my life!!!

This is my favourite hotel in London at the moment. Everything about the hotel made me feel comfortable and at ease. The staff are all so lovely and helpful. The little things made me feel so happy like the staff always remember my name when saying good morning to me when I am walking around. The hotel has a 24 hour gym and Codagan Gardens if you fancy going running outdoors.

Great service
Perfect atmosphere nice food . Staff so kind to be with.
Dont miss the soup
Arabic coffe
And best rice you can have

My favorite hotel in London
I have visited this hotel several times, in the past few years and one of the things I like is service consistency, which is very rare nowadays. Below is a summary on some of the things I personally care about when choosing a hotel:
1. Friendly staff
2. Clean and nice rooms
3. Good food (room service, breakfast and lobby)
4. Great location

Attended several events there in the past. Good location and nice conference facilities, but no healthy food choices during breaks. It's muffins and cookies, haven't seen a tiny bit of fruit...

I presented at a professional event here, the venue is great! The video tools however where not so good. I had a flickering screen on one day and a fuzzy projector the next

I’ve stayed at a lot of hotels and there’s tons to compare from amenities, service, room type etc... but here is my take on this masterpiece
I couldn’t find what I thought was the right email address to reach the hotel before our stay. So I mailed them on the common Jumeirah email address and also sent them a message on Facebook literally a day before reaching there. They gave us a complimentary room upgrade... and the concierge got us sorted with dinner reservations and with tickets for a show which he recommended and it was awesome
Special shout out to Irkali. This Georgian superstar helped us check in and then got us an upgrade and even sent us a box of chocolates later in the evening to our room. Honestly from a service standpoint this place is unbeatable. I cannot remember any person serving us without a smile. You guys are awesome. Will make it back to this hotel on our next trip to London

Great job Guys

What makes a great hotel? … it’s the staff. Tonight, at an event dinner after I inadvertently knocked over a glass of red wine all over my white shirt. (My fault entirely). The staff came to the rescue. Much to the amazement of my fellow guests I was, within a short period of time, back at the dinner table looking fresh as a daisy. Well done and a great many thanks to the staff at the Jumeirah Carlton Tower.

Beautiful hotel in the heart of Knightsbridge. Friendly, accommodating staff and comfortable rooms. Many have balconies and a park view, all rooms have excellent tea/coffee making facilities, luxury toiletries and v comfy beds and seating areas

Unlike a recent disappointing visit to the rib room, this was a private fully catered banquet and this was the Carlton Tower at its best. The quality of the food and presentation, the service were all first class. Well done.

my favourite hotel in London...its the ONLy one I stay in when visiting. The staff are amazing, they have this new system called KIPSU which is a messaging system to handle your requests with immediate effect. I loved my last stay, and hope to be back again soon.

Attended a wedding reception in the upstairs Hall. It was an incredible night which wouldn't have been possible without the help of the generous staff, waiters, and doormen. I felt like a princess!!!

Amazing sevice. Seriously, but don't know the room though. Just for the meeting.

Great service and food. Conference facilities were fine.

This weekend i stayed here with 3 friends to celebrate a special birthday. The service, the rooms and breakfast really exceeded expectation. We were upgraded on arrival and they did everything to ensure the birthday celebration was special. I was really impressed with the service from the moment we stepped into the hotel, to the moment we left. I look forward to returning!

If you are lucky and given rooms by slaone street 👌

Best cheesecake in London. Nice atmosphere, very cosy and lovely ambiance.

Hands down the best hotel I've ever stayed in. The staff are all on the ball, I mentioned in passing we were staying for my OHs birthday and an hour later they had sent up a cake and written a birthday card for him! Beds are insanely comfy and the rooms have everything you'd ever need from earplugs, coffee machine and brolly to deep sleep pillow fragrance and speaker in the bathroom. Will definitely stay here again.

I feel they need a bit more space downstairs always a bit of a hulabaloo sometimes.

Luxury hotel clean and very nice place to stay with busy lobby. Luxury restaurant for breakfast and dinner.

Excellent place for an afternoon tea - business meeting or social meeting

Nice hotel - attended a gala dinner, the facilities seemed very nice. Albeit I have not stayed here.

Attended a Reception. Very attentive staff circulating with delicious Arabic canapes and drinks.

Excellent service and fantastic location

My partner took me here for my birthday. The whole experience from walking in the front door to checking out at the end of our 2 days was a complete delight. The staff couldn’t do enough to make the customer experience one to remember. They were friendly, courteous and nothing was too much trouble.
The staff also went the extra mile to make sure I had a birthday to remember. So thankyou for everything you did for us.

We had a fantastic room. Breakfast was out of this world and the spa and pool was fantastic. It really is 5 star opulent luxury from start to finish. I would heartedly recommend this hotel.
Such a lovely way to spend time right in the heart of London.

Food delicious. Service brilliant, staff very polite and friendly

Amazing service and cleanliness

Great location for a conference - easy to reach by public transport and good facilities. Staff very helpful.

Lovely food great staff

Great location for tourists who are looking for visiting london sites and do shopping. Good servises and very friendly and helpfull stuff and doormen.

Good conference facilities with delicious food, unfortunately not a lot of healthy choices (too many sweet, calorie-rich snacks, not a lot of fruit)

Great setting with ample space for plenty of seats as well as room to walk around. If necessary, some can also find space for privacy in the corridor outside the ceremonial hall, This venue is well set in the heart of London. Great layout for good sound system to operate. The only downside - if one were to get caught by the urgency - is that the toilets are not on the same floor. For disabled or one looking to rush to one, this can be somewhat embarrassing. Lastly, if you are travelling by car, parking on a Sunday is plentiful in the surrounding area. Be sure to have protective clothing if the weather is not favourable.

Very helpful friendly​ staff. Lovely well sized luxury rooms. Breakfast service was very good

An opulent hotel in an enviable location. Staff are excellent. They are professional and helpful. The gym within the hotel is great and the views are quite special.

The staff were friendly and helpful and the event was very well run. The food at the event was very nice. The building itself was spotless. Overall it was a very enjoyable visit.

Went to a conference. Very clean and the screens were good quality. Good event.

Attended a conference. Excellent facilities and high quality refreshments provided. Very conveniently located and well presented venue.

Wonderful place to stop for a drink and some bar snacks. Perfect location for shopping and the staff are top class

Stayed in knitsbridge suite.
-Preferable have in bathroom disposal razor and a little toothbrush tooth paste,
-also couldn't find in room wine opener
-View from room amazing ,
-Wish breakfast area to be a bit bigger
-TV in bathroom doesnt work properly . Grass on balcony looks a bit worn out
-Concierge couldn't help find my belongings . After second round only asking was lucky .

Service: amazing. Location: great. Luxurious facilities: incredible. Loved everything about being there for an event for 250+ people. Some junior staff, but they need to start somewhere. Thanks for the experience.

Great service.
Fantastic meeting facilities, simple, clear and with all the tech one would need.
Very good quality of food in the meeting facilities.
The rooms are very comfortable and again beautifully decorated to be light and confortable.
The hotel boasts simple 5 star elegance and fits perfectly well in its location and the most impressive gem in this property is the space, facilities and usability of it gym and pool.

Excellent location with excellent service, but the rooms are small and tight and it is very very expensive.

Great spot. Rooms are nice. Service is courteous, although our expectations on check-in as to when we would be able to get into our room could've been handled better.

Great location,great service,great ambience,great spa facilities,great dining

Attended for a wedding. Lovely venue, great food, great space for a wedding. Free coat check was appreciated.

Went for a wedding reception. Great venue and friendly staff. Good size venue and easy parking on single yellow lines within 2 minute walk after 6.30pm

One of my favorite places to stay in London because of its location and staff. Great middle eastern room service.

One of best hotels in London. You will feel yourself at home. Has one of the best costumer services.

I find its the little things that really mark a hotel out from the others; the Jumeirah Carlton Tower had this. The staff were helpful and the turn down service was excellent. From the 14th floor we had a lovely view of the city and the room had everything you could need, including a huge, very comfortable bed. The swimming...

the best hotel in london, for me at least. the rooms are spacious and very nice, the food is amazing and omg i cant have enough of there biryani, altho its £33 for the dish but completly worth it.

Pleasent staff. Lovely space. Great rooms

Very posh hotel. Could only really justify staying here on a business trip paid by the company. Definitely caters to the middle east crowd. Always some fancy supercar parked out front. The waiter at the restaurant bragged to us they have the best and most expensive breakfast in London but people always come back. Well he was right about the expensive part. They have a golf simulator and an amazing pool - wish I had the time to try them out. The rooms are updated and they have good wifi as well as US powerplugs. Staff did a great job of cleaning up daily. Room does have a small safe, but it's hidden in one of the cabinets. It's right next to a row of high end boutiques so be prepared to spend some $$$.

Ordered chicken burger with fries, this was £22 on the menu, I received cheeseburger and fries instead which was £24... The cheeseburger was very bland and dry.

The cafe downstairs is shockingly amazing. However, you will be paying a hefty price for it.

I had one of the best lunches I have ever had at the Rib Room on Saturday. Staff are amazing and can not do enough for you and the food is world class.