 5 841条点评

Embassy Suites by Hilton Baton Rouge

4914 Constitution Avenue, Baton Rouge, LA 70808, 美国 地理位置

Embassy Suites by Hilton Baton Rouge

这家酒店是100%禁烟
在发现新装修的大使馆套房巴吞鲁日的酒店在路易斯安那州*首都城市道路上的一个宽敞的家。放松你的两个房间的套房在位于市中心的所有巴吞鲁日所提供的服务。所有套房提供两台32英寸电视一台冰箱咖啡机和微波炉方便。残疾人专用套房提供优雅,以及方便移动与花岗岩和大理石浴室辊式淋浴间。
每天早晨和免费小吃和饮品享受免费的熟食早餐,每天晚上在我们免费晚间聚会*当Embassy Suites酒店巴吞鲁日社区聚集在我们新装修的露天中庭应酬。
从Embassy Suites酒店巴吞鲁日一前会议通报了16家公司研讨会500主机的任何功能。与经验丰富的策划者在咨询这家全套房巴吞鲁日的酒店定制餐饮服务,使最难忘的路易斯安那活动,如会议,婚礼或家庭聚会。
现代心肺机和举重的健身中心设有室内游泳池相结合,允许定制任何锻炼计划。或锐化我们3洞果岭推杆的技巧。
*酒精受国家和地方法律服务。必须达到法定饮酒年龄。

The hotel is located off of the College Drive exit (#158) from I-10, and is about 5 miles away from Downtown Baton Rouge. Many restaurants and shopping are located within 2 miles of the hotel. 2 river boat casinos are located near the downtown area. Casinos: 4 miles; Downtown BR: 4 miles; Rural Life Museum: 2 miles; LSU: 3 miles; Southern University: 12 miles; USS Kidd Battleship Museum: 4 miles; LA Art & Science Museum: 4 miles; Blue Bayou & Dixie Landin': 7 miles; Pennington Biomedical Research Center: 2 miles; New Orleans Airport: 65 miles.

客房

酒店

  • 互联网
    免费无线上网
  • 笔记本电脑在公共区域高速上网
  • 公共区域无线互联网连接
  • 大众运输
    免费停车场
  • 店内停车场
  • 停车场
  • 安全停车场
  • 火车通道
  • 前台
    24小时前台
  • 行李搁置
  • 提前入住
  • 迅速办理入住
  • 迅速办理退房
  • 前台
  • 提供延迟退房
  • 离岗工作
    商务中心
  • 书桌配有电源插座
  • 一般
    空调
  • 暖气客房
  • 室内走廊
  • 禁烟客房
  • 私人浴缸或淋浴
  • 公共区域空调
  • 酒店服务
    24小时保安
  • 取款机
  • 干洗
  • 消防安全标准
  • 全方位家政服务
  • 吹风机
  • 家政服务 - 每天
  • 烫衣板
  • 洗衣/代客服务
  • 公共广播系统
  • 保险箱
  • 保安
  • 代客清洗
  • 代客干洗当天取件
  • 唤醒服务
  • 与他人同行
    欢迎儿童
  • 可携带宠物
  • 无障碍
    无障碍设施
  • 电梯
  • 活动
    会议设施
  • 晚间招待会
  • 会议室
  • 环保设施
    参与当地社区

客房

  • 通讯
    高速互联网连接
  • 多线电话
  • 免提电话
  • 两线电话
  • 语音信箱
  • 寝具
    婴儿床
  • 浴室
    浴室设施
  • 餐饮
    咖啡/茶壶
  • 微波炉
  • 迷你冰箱
  • 调酒柜桌
  • 娱乐
    所有新闻频道
  • 有线电视
  • 提供CNN
  • 免费电影/视频
  • 报纸
  • 商务
    数据端口
  • 书桌
  • 书桌和台灯
  • 电话附留言灯
  • 一般
    房内独立空调控制
  • 闹钟
  • 火灾警报
  • 熨斗
  • 禁烟
  • 可调节的暖气/冷气系统
  • 烟雾探测器

娱乐

  • 游泳池
    室内游泳池
  • 游泳池
  • 身心之畅
    按摩浴缸
  • 涡流按摩浴
  • 涡流按摩浴缸
  • 健身房
    24小时健身中心
  • 心血管锻炼
  • 健身房
  • 健身中心
  • 举重
  • 运动
    高尔夫球
  • 游戏/电影
    赌场

餐饮

  • 膳食计划
    餐厅供应早餐
  • 自助早餐
  • 免费自助早餐
  • 免费全套美式早餐
  • 特别关注
    免费鸡尾酒
  • 免费咖啡在大厅
  • 免费晚宴
  • 免费客房内咖啡或茶
  • 大堂咖啡服务
  • 迎宾饮料
  • 服务
    客房服务
  • 绿色食品
    在地当季食材
  • 厨房设备
    烧烤烤架
  • 餐厅商店型态
    鸡尾酒酒廊
  • 休息室/酒吧

早餐

  • 免费自助早餐
  • 免费全套美式早餐
  • 自助早餐
  • 餐厅供应早餐

住房政策

  • 入住时间: 15:00
  • 退房时间: 12:00

取消政策
所有预订必须如果预订成功后请电电子取消,以避免混乱和没出现法案到达主机时间前24小时被取消

一起同行者

儿童政策
儿童18岁及以下留在同一间套房与父母免费的。

允许宠物需事先询问。
$75(1-4n),$125(5+n)2petsMax,dog/cat only

服务语言

  • 英语
  • 西班牙语

礼宾小贴士

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

迎宾场地容量

  • 会议室数量: 6
  • 客房数量: 223
  • 最大会议室面积: 5658 sq. ft.

停车场

  • 免费停车场
  • 店内停车场
  • 停车场
  • 停车场
  • 安全停车场

设施

  • 保安人员
  • 最大容纳人数

自然环境

物业的环保行动

环境挑战对世界各地的人们和生态系统的福利产生影响。我们努力在我们的价值链尽可能高效地运作。对于低碳未来,我们减少和监测能源和水的使用。由于我们的承诺,我们减少垃圾填埋场的一部分,我们已经创造了废弃物的全面战略,并与世界自然基金会合作,以降低我们的运营和供应链中的食品浪费。负责任的采购有差别:我们当地采购商品和服务成为可能。


  •  在地当季食材
  •  参与当地社区

认证

ISO 14001

ISO 14001是国际公认的标准,概述了如何建立有效的环境管理系统。它旨在帮助企业在不忽视环境责任的情况下保持商业上的成功,例如:•不断提高环境绩效•遵守本地和国家法规以及所订阅的其他要求•防止水,空气和地面污染危害•控制和优化水和能源消费•促进废物回收和恢复•提高员工之间的环境意识,并训练他们在活动中采用良好实践•使用生态标签的家政产品•使用可持续林业认证的纸张

ISO 50001

ISO 50001基于持续改进的管理系统模型,也用于其他众所周知的标准(例如ISO 9001或ISO 14001)。这使组织更容易将能源管理集成到他们改善质量和环境管理的整体努力中。 ISO 50001为组织提供了一个要求的框架: - 制定更有效利用能源的策略 - 修复目标和目标以满足政策 - 使用数据更好地理解和做出有关能源使用的决定 - 衡量结果 - 审查如何很好地了解该政策有效,并不断改善能源管理。

最有帮助点评 8 41条点评

Kevin Garza
6年 前 – Google

9

Loved the free drinks when we arrived after a long drive. The restaurant food was also very good. The room was spacious, clean, and comfortable. There were a lot of choices in the complimentary hot breakfast. All and all, an excellent stay.

Doris
6年 前 – Google

10

A little smaller than what I'm used to. Excellent service. Tyler was amazing. Manager's special is always a plus! 5:30 to 7:30. Appetizers different, but good. Lots of veggies. Bartender fixed variety of drinks.

Tasheia Watkins
6年 前 – Google

9

Service here was spectacular! Each employees that we encountered seemed to have customer service as a priority, from the front desk to the maintenance men! Hotel was very clean and nicely furnished. Decor was nice and updated. The evening reception was typical bar food fare but a nice break for us while traveling. The breakfast buffet was excellent! Various breakfast choices of food and drinks.
The only con would be the small sized bed pillows. On the king sized bed, the sleeping pillows were the size of small decorative sofa pillows.

Aida Castillo
6年 前 – Google

10

This hotel was a great stop! Definitely stopping here again! Their rooms are clean, the whole place is clean. They have an indoor pool, that way you don't have to worry about the sun, or getting sunburned. They had happy hour, where you can enjoy free adult drinks and snacks! They had free non alcoholic drinks for the kids as well. It was a really friendly atmosphere. In the morning breakfast, there were so many options! Everything was so delicious!! Highly recommend this hotel!

Patrick Artrip
6年 前 – Google

8

First time staying at this hotel and my experience has been mostly good. When I checked in, they didn't have the free water for diamond members but I was able to get it the next day. Also, eating in the restaurant was less than a good experience. They wait staff was extremely lax in doing their jobs. I had to take my glass to the bar for a refill of my Coke Zero Sugar. Now for the good...my room is nice. The furnishings are nice and the room was clean. The staff is friendly and the free breakfast was as expected. Overall, I would stay here again but will avoid the restaurant!

Adrienne Johnson
6年 前 – Google

5

Reserved a king suite but received a double because some one was in the room reserved for us. The staff was nonchalant about it. We took the double, we did not realize the the beds would be full size and not queen. 2 people can not sleep in a full size bed. My husband and I had to sleep in separate beds. Not a good weekend getaway.... Breakfast was good along with the kitchen staff.

Michael Howlett
6年 前 – Google

4

The rooms are very dated and need to be refurbished. Carpet was red wine stains (hopefully), showers have mold in the caulking, and the furniture looks to be from the 70s. The staff seems friendly. The pool was decent but the hot tub was green. I usually stay at Hampton Inns and thought this would be an upgrade, no way was this worth the extra money.

Shirlette Powell
6年 前 – Google

10

Best breakfast in Baton Rouge! Hands down! The customer service reps at the front desk! A-1! The workers behind the grills and beside the tables! SUPERB! The food! Delisiously hot AND fresh. The atmosphere and service that is INCLUDED(mind you) is simply top rate! When workers swap out the standard of excellence IS CLEAR! Even workers that may be looked over because they aren't on the front line! Your hard work does NOT go unnoticed! THANK YOU ALL! Shirlette and Joseph Powell of Baton Rouge
....and J4 and Chase and Mickey😉

C Welburn
6年 前 – Google

9

Outstanding location and fantastic service. Thank you Vergie who was working in the breakfast area. She made our visit feel like we were at home. I would recommend everyone to stay here. I look forward to a return visit. Thank you!

Amanda Gautreaux
6年 前 – Google

6

Had stayed years ago and was very nice. Stopped in this weekend and there was a huge party. Very loud. People everywhere. Seemed fun but too loud for me, for a hotel.

Britt Plowden
6年 前 – Google

9

Absolutely loved my experience here..staff super friendly. Prompt & courteous I can’t say I ran into any bad things. I was in town for businesses & I brought along my sister who has special needs, I forgot her wheelchair at the event we were attending & the front desk had one in hand for me to assist with getting to the room. Which I appreciated so much. Guest service agent Tyler is awesome!! And also Ms Tee in breakfast assist me with getting a tray up to the room to my sis. I really had a wow stay & you guys can definitely look for me to stay in the future!!

Jennifer Bynun
6年 前 – Google

10

Stay here last weekend & I was very satisfied. Rooms were clean and comfortable. Staff all were helpful & friendly . The entire staff was welcoming . Breakfast made by Shan was amazing . I do look forward to staying here again whenever I'm in town .

tommy lewis
6年 前 – Google

6

We went to a convention here with 160 attending members. All was well until the last night We had a catered meal and it was absolutely the worst meal I was ever served The fish was like plastic and after first taste, you could not eat Was glad they had a salad, it was the only thing to eat. The steak tips were burned and awful. The previous day they served a buffet and it was great, so I would suggest no catering plates, bad experience, and go with buffet

Jeff N
6年 前 – Google

6

From the outside, the hotel looks dated. When you walk in, it looks pretty nice. We got a 2 bedroom suite but it doesn't look like a 2 bedroom suite. It just looks like a regular suite with a door that separates the room from the living room. The staff is attentive and breakfast is good.

Jarrod Jones
6年 前 – Google

10

Attend my close friends wedding and it was a wonderful ceremony. The rooms are in great condition and even the pull out bed in the living room was wonderful. I will be coming back to stay

Dr. Donrì
6年 前 – Google

10

The attendant at breakfast bar, her name is Vergie I believe, was extremely helpful and offered amazing costumer service during my stay. The entire staff displayed exceptional customer service as well. I would definitely stay again.

Shantel reed
6年 前 – Google

7

Slept like a baby. The stay was great. The only problem that I had was the refrigerator was not working properly. It was plugged in, turned up, but it was just barely cool.

Sharron Williams
6年 前 – Google

5

Booked through Travelocity. The room was decent. The bed was comfortable. To Say the room was over $120 per night, it could use some updating. The bathroom was super small, the mattress for the sofa bed was old, stained, and uncomfortable as you can feel the springs from the frame. Some cheaper hotels are sometimes not that bad to consider.

FitRickTV
6年 前 – Google

8

Nice open concept! A little old but you get that Louisiana vibe here! Free Drinks and Food during happy hour!

Kristen Brooks
6年 前 – Google

10

The staff has always been very friendly, rooms clean and inviting, the atmosphere is very elegant. Indoor pool and hot tub is a favorite as well. Can't beat made to order omlettes each morning, either!!

FRO HALTON
6年 前 – Google

9

Very enjoyable stay. Room was very clean and staff was awesome. Free breakfast was also very good plenty of the favorites. Note MS Vergie made me feel right at home brought me cheese for my eggs!

Ashley Godeaux
6年 前 – Google

10

Best place to stay if you want to live luxourous and not break the bank! Great suites, amazing made to eat breakfast, free bar from 5:30 to 7:30 pm for guest! FREE GOURMET BREAKFAST!

Monique Young
6年 前 – Google

4

Continental breakfast was great and the rooms were comfortable however only if you have one on the higher floors. Lower floor rooms have a mildew smell and we had to change rooms three different times until we were able to get one on a higher floor that didn't have the smell. Once that was taken care of we had no other issues. We were in town for a football game and this hotel was the host Hotel so we really enjoyed happy hour and all the TVs in the lobby area we're on the football games so everyone was happy.

Mrs. Diane Black
6年 前 – Google

9

Love this hotel!!! We had a wonderful stay. My daughter was here in Baton Rouge for a dance convention. I give 5 stars and apparently she does too.

Jolly Rancher
6年 前 – Google

9

By far the best hotel i have ever stayed at. Excellent service, excellent rooms with extra provided privacy, breakfast was free and great! Will be staying here again soon!!

Kevin K
6年 前 – Google

4

There are much better hotels for far less money within a few miles. The rooms are very small. Our room did not get cleaned while we were there. The toilet would barely flush and several times it did not flush at all. There was not any bedding for the spare couch bed. The only reason I gave it 2 stars was because the breakfast was great.

Chris Bridges
6年 前 – Google

9

Attended a conference last week and was very pleased. I had not been at this hotel in sometime and was pleasantly surprised. It was beautifully updated. Conference space was more than sufficient, there was ample parking and the food was great.

Rachel-Phuong Le
6年 前 – Google

8

Pros:
- Large rooms with living area and bedroom separated with a door for more privacy.
- Large complimentary breakfast with omelet station (the ladies are so sweet!)
- nice modern lobby
- microwave and fridge
- free WiFi
- free parking l
- gorgeous lobby
- indoor pool and Jacuzzi
- gym
- comfortable bed
- close proximity to a lot of eateries and shopping
- they have late 2pm check outs
- very friendly staff

Cons:
- Barely any parking if you get back past 12am
- No shuttle services
- small bathrooms
- our room was close to the elevator, we can hear it dinging all day!
- No kitchen area with stove top

Alishia Dunbar
6年 前 – Google

8

There was mold or mildew at the bottom of the shower curtain. A few of the outlets did not work in the room, the best part about the stay was the fresh hot breakfast. The omlets are the best

Joshua Robinson
7年 前 – Google

9

Suites are spacious and mine was very clean. Stayed three nights and each evening returned to a room that had been freshened by the staff and felt /smelled new. The front desk was helpful and professional. Really enjoyed the manager's welcome period from 5:30-7:30 each afternoon: free drinks and light snacks.

Kari Jones
7年 前 – Google

10

This place was very professional. The public restrooms were clean. And they have a breakfast buffet in my happy hour every day. I would recommend anybody to stay here.

ecalpha dsi
7年 前 – Google

9

Visited Baton Rouge in Aug. 2017. Hotel was very nice with special perks which included an excellent free breakfast. Location was near I-10 with easy access. I would not hesitate to stay there again.

Jake Bratton
7年 前 – Google

7

Very convenient. Clean spacious room. Air conditioning system sort of underperformed in this size room (73 degrees or so). Might have just been that room. Managers free cocktail hour 5:30 - 7:30pm is AWESOME.

Skky Martin
7年 前 – Google

9

Had an excellent experience at this hotel. Front desk was friendly and informative. Room was very clean. Ate dinner and breakfast which both were exceptional. Dynail at the bar was absolutely amazing ! His drinks were perfect and he was social and friendly. Ms. Rita was very helpful as well. Only issue was that house keeping kept knocking on the door the day of check out. It started at 9 am and continuously occurred even after me calling front desk and asking them to stop. Check out isn't until 12 and they knocked at my door at least 6 times.

JM Johnson
7年 前 – Google

10

We had our wedding here. The staff constantly went above and beyond and did everything in their power to ensure our big day was pulled off with no problems. They worked with us through planning, suggested vendors, and helped us decorate with items we brought in. On some of the most stressful planning days, they helped us find the smiles that were harder to come by. Even though our wedding was on the day the catering manager, Karla Lowe, was forced to move, she still made time for last minute check-ins. She stopped to take a quick picture with me and even helped dress bridesmaids and the mother of the bride. They offered a one stop shop for the things we wanted and allowed us to customize the rest. This comment field is not large enough to sing all the praises we have for this hotel. They made us feel like a king and a queen. We live less than 10 miles from this hotel, but we will definitely be back.

Rene Rios
7年 前 – Google

6

Receptionist was very welcoming and nice but she disn't tell me that there was free wifi code included in my package. I ended up paying for it. There is a manager's happy hour and when I sat at the bar the bartender ignored me the whole time I was there. He just glanced over from time to time but never asked if I needed anything. I ended up just leaving and buying drinks somewhere else. Very disappointing. Room was clean and new.

brandy ford
7年 前 – Google

7

Nice hotel, good location and employees are polite. I would come back. Breakfast was so good and had alot of variety. The drinks and snacks in the afternoon were a plus.
3 complaints
1. The showers of the rooms next to us would wake me up every time they came on. 1 room took showers very early in the morning and 1 took showers very very late, like midnight.
2. The second night we came back to our room our room was cleaned but our towels were not replaced.
3. I-10 is so loud and can be heard inside of the room. We were in a room that faced the freeway.
None of these issues were ever brought up to the hotel staff.
Despite those complaints it was a great stay.

William McCandless
7年 前 – Google

4

Not so good. No reservations although I had a confirmation #. Finally got a room after an hour. Elevator not working. Long wait for the other. Light not working in shower. Toilet stained. Carpet old and dirty. Hotel needs a remodeling. Staff friendly and helpful. No problem their. Breakfast good.

Leah Norris
7年 前 – Google

6

Good location, nice room. We had to change rooms because the floor was wet from heavy rains. In the new room, the refrigerator wasn't cooling well so the engineer came and defrosted it. I wish they had replaced it and worked on the first one elsewhere.

Brian Hall
7年 前 – Google

9

Beautiful lobby and veryy friendly staff. All rooms open to the common atrium. Bar has snacks set out at 5:30pm and are free to all guests. Just a great hotel to be in.

Jesse crowe
7年 前 – Google

10

Very helpful and nice. Great staff. Made us feel very welcome. From the front desk all the way to cleaning. Would highly recomend

Raven Gray
7年 前 – Google

10

The hotel was very clean and the staff was fantastic. I didn't stay the night, but all of the first floor was very well kept. We used one of the larger rooms downstairs for our event and it was perfect for what we needed!

Donn Mac Arthur
7年 前 – Google

9

Great hotel. I stay here for work whenever I'm town and the staff is always very nice. The breakfast and evening reception are spot on and the rooms are great. Highly recommended.

Monica Pasos
7年 前 – Google

8

It was clean and well maintained. The staff was helpful and polite. The atrium is a neat feature!

Jeff McCormack
7年 前 – Google

7

Nice classical Embassy Suites...with open center "atrium" and larger spacious rooms including the free cooked to order eggs/omelets for breakfast. Choose x09, x10, x16, or x17 (x=floor 1 to 8) for quieter rooms in the corners and away from the interstate highway.

Michael Gross
7年 前 – Google

6

One of the key cards to my room didn't work. Restaurant was good and happy hour was a good value.

Kevin Garza
7年 前 – Google

8

This is the first time that I have stayed at an Embassy Suites. I enjoyed the variety at breakfast and complimentary drinks at Happy Hour. The room was clean and pleasant. We did have two issues during the stay, but did not bring them up to hotel staff. The toilet was set too close to the vanity. It was within an inch or so of touching it. The toilet also had a flushing issue. The water did not release from the tank fast enough so it was very hard to flush. The other issue which happened late at night on our final night was the water to our entire room was shut off for a few hours. We were asleep for most of this time so it didn't really impact our stay at all.

Sonya Butler
7年 前 – Google

9

We really enjoyed our stay here.. Staff was friendly and helpful. Rooms are spacious and clean.. The only thing that needs improvement was the temp in the room, we could not get it just right. But overall we Love Love Love. We will definitely return again and also recommend to others..

Mike R
7年 前 – Google

6

Not bad. Beds were comfortable. Staff were nice. Room was clean. Good breakfast. Downside, carpet stained, dated unmatching furnitue, slight offenisive odor in halls, fitness room not much to speak of, restaurant says should be open but they "sent the chef home due to lack of customers". I would say a bit overpriced for what you get.

Lana Owen
7年 前 – Google

8

Great room, good breakfast, only thing was the ac/heater did not get to temperature set. Was a a little chilly in the room one night could not get it to blow the air warm, luckily tbe bedding kept us warm and it wasn't too cold in the room. Would definitely recommend and stay again.

Bradley Valentine
7年 前 – Google

10

I attended a work Christmas party located at the Embassy suites. The food was great! Plenty of room and very clean

Kimberly Brink
7年 前 – Google

10

Great hotel. Quiet rooms, evening snacks and drinks, food. Great Atmosphere!

philip higgins
8年 前 – Google

7

A great stay twice in 2 weeks. Great breakfast and comfortable rooms. Need to make sure luggage racks are available for late night check ins though

Sayeed Eloi
8年 前 – Google

9

I enjoyed the stay. Though it was 1 day, I wouldn't mind spending a 5 day trip at this hotel. The breakfast was amazing with a wide variety of choices and the room was nice and clean. I definitely would stay again.

NeNe Maze
8年 前 – Google

9

I would like to thank Theresa T. in sales and Loryn in catering on a job well done. We had our family reunion dinner party on June 4, 2016 and these ladies personally had everything taken care of. Our rooms were roomy, nice and clean. James the banquet manager was truly a jewel along with his staff. We couldn't complain about anything. The wait staff kept the food and beverages replenished and made sure the tables were cleared. I am so thankful that we chose to have our first George family reunion event at the Embassy Suites, per the staff treated us like royalty. I would definitely recommend this hotel to family and friends. Thanks so much!

Devon Nash
8年 前 – Google

7

I stayed for one-night and the rooms we stayed in were nice. Breakfast was okay and the employees were nice. I had a incident where the lock on my door wouldn't open and a lady came up and fixed it real fast and without any attitude at all.

Ashley Hunter
8年 前 – Google

6

It was very beautiful but the staff was so so rude especially the guys working on the omelette station. I ask them to make me an omelette. I don't know what they made me instead it wasn't what I ask for, and I asked them to make my husband one they rolled their eyes and completely ignored me. my husband went up later and they said "oh yeah fine I guess we'll start that now".

Cassie Hagood
9年 前 – Google

10

Had a block of rooms for a wedding. The sales staff is AMAZING! They were extremely helpful in helping me get guest goodie bags to the rooms and helping with changes we needed. They could not have been nicer or more efficient.
Our guests commented on how great the breakfast was, and it was nice for us to congregate in a comfortable setting in the lobby after our nights out on the town.

lance landry
9年 前 – Google

8

nice room and lady at front desk was professional. Only problem I had reserved two room for the night because room rate online said 129 but when checking in it changed to 169 per room to most people that's 80 bucks and I'm not rich. Wish it would be fixed.