 5 832条点评

Embassy Suites by Hilton Memphis

1022 South Shady Grove Road, Memphis, TN 38120, 美国 地理位置

Embassy Suites by Hilton Memphis

孟菲斯大使馆酒店毗邻雷加利亚购物中心,位于I-240和Poplar Avenue Exchange附近的东孟菲斯商业领域。这家提供全方位服务的全套全套孟菲斯酒店距离:联邦快递世界总部,国际纸,Servicemaster,地区银行,孟菲斯国际机场,孟菲斯大学,Mike Rose Rose Soccer Complex的TPC。孟菲斯这家酒店也附近的是田纳西州德国镇,田纳西州科尔多瓦市,田纳西州巴勒特,田纳西州科尔利埃尔维尔的社区,田纳西州孟菲斯市中心。附近的孟菲斯景点包括:联邦快递论坛,孟菲斯灰熊的住所,autozone公园,孟菲斯红鸟的家,比尔街,比尔街,国家民权博物馆,埃尔维斯·普雷斯利(Elvis Presley&Apos)的孟菲斯动物园,孟菲斯动物园,孟菲斯植物学花园美国灵魂博物馆,吉布森吉他工厂,孟菲斯剧院,布鲁克斯艺术博物馆,孟菲斯金字塔,图尼卡赌场。大使馆套房的客人孟菲斯酒店住在宽敞的两间客房套房,并获得免费烹饪的早餐。此外,这家美丽的孟菲斯酒店还提供晚间招待会。整个酒店都有免费的高速互联网访问。直到2015年8月,我们的大厅,精选的来宾套房,中庭,游泳池和健身中心将进行翻新。在此期间,我们将提供有限的早餐,饮料和小吃。我们的餐厅Frank Grisanti&Apos仍然开放午餐和晚餐。感谢您在改善酒店时的耐心。在您的闲暇时查看我们的酒店特色菜。

Embassy Suites Memphis is located in East Memphis near I-240. Our hotel is in an ideal location for the business and leisure traveler. We are located in the heart of the East Memphis business district and surrounded by many restaurants. We are within 15 minutes to Memphis' major attractions, including Elvis Presley's Graceland, Beale Street, Civil Rights Museum, Liberty Bowl and much more. We are less than 10 minutes to the Mid-South's largest and most diverse collection of shopping malls and only 40 minutes to the exciting casino entertainment in Tunica, MS. Elvis Presley's Graceland - 800-238-2000 Stroll through Graceland Mansion, climb aboard Elvis Presley's custom jets and see his famous pink Cadillac. Ask about our exciting Graceland Package. The Dixon Gallery and Gardens- 901-761-2409. The Dixon Gallery and Gardens is one of the country's finest museums. Beale Street - Downtown Memphis. The melting pot of Delta Blues, Jazz, Rock 'n Roll, R& B and Gospel. Sample the rich spicy food of the South, its cold brew and hot music. It's the coolest place there is, and it's only in Memphis. Among the hottest spots on Beale: Alfred's, BB Kings, Elvis Presley's Memphis, Rum Boogie Café, Silky O'Sullivans and Hard Rock Café. Memphis Pink Palace Museum and Planetarium - 901-320-6362. Features cultural and natural history of the Mid-South, traveling exhibits and the hand-carved Hyde-Park Miniture Circus. Union Planters IMAX Theatre features spectacular films daily. The Planetarium offers audiovisual trip through space and time.

客房

酒店

  • 互联网
    免费无线上网
  • 笔记本电脑在公共区域高速上网
  • 公共区域无线互联网连接
  • 大众运输
    免费机场接送
  • 免费停车场
  • 店内停车场
  • 停车场
  • 安全停车场
  • 火车通道
  • 交通服务 - 当地
  • 交通服务 - 当地办事处
  • 前台
    24小时前台
  • 行李搁置
  • 提前入住
  • 迅速办理入住
  • 迅速办理退房
  • 前台
  • 提供延迟退房
  • 行理寄放
  • 离岗工作
    商务中心
  • 书桌配有电源插座
  • 一般
    空调
  • 暖气客房
  • 室内走廊
  • 禁烟客房
  • 私人浴缸或淋浴
  • 公共区域空调
  • 提供电话插座适配器
  • 酒店服务
    24小时保安
  • 取款机
  • 干洗
  • 消防安全标准
  • 全方位家政服务
  • 吹风机
  • 家政服务 - 每天
  • 烫衣板
  • 洗衣/代客服务
  • 公共广播系统
  • 保险箱
  • 保安
  • 代客清洗
  • 代客干洗当天取件
  • 唤醒服务
  • 餐厅商店
    礼品/书报亭
  • 杂货便利店
  • 与他人同行
    欢迎儿童
  • 可携带宠物
  • 无障碍
    无障碍设施
  • 电梯
  • 活动
    会议设施
  • 晚间招待会
  • 会议室
  • 环保设施
    参与当地社区

客房

  • 通讯
    高速互联网连接
  • 多线电话
  • 两线电话
  • 语音信箱
  • 寝具
    婴儿床
  • 沙发床
  • 浴室
    浴室设施
  • 餐饮
    咖啡/茶壶
  • 全套厨房
  • 厨房
  • 小厨房
  • 微波炉
  • 迷你冰箱
  • 调酒柜桌
  • 娱乐
    所有新闻频道
  • 有线电视
  • 提供CNN
  • 免费电影/视频
  • 报纸
  • 商务
    数据端口
  • 书桌
  • 书桌和台灯
  • 电话附留言灯
  • 一般
    房内独立空调控制
  • 闹钟
  • 火灾警报
  • 熨斗
  • 可调节的暖气/冷气系统
  • 烟雾探测器

娱乐

  • 游泳池
    室内游泳池
  • 游泳池
  • 身心之畅
    按摩浴缸
  • 涡流按摩浴
  • 健身房
    24小时健身中心
  • 心血管锻炼
  • 健身房
  • 健身中心
  • 举重
  • 运动
    高尔夫球
  • 游戏/电影
    赌场
  • 游戏厅

餐饮

  • 膳食计划
    自助早餐
  • 免费自助早餐
  • 免费全套美式早餐
  • 全套美式早餐
  • 特别关注
    免费鸡尾酒
  • 免费晚宴
  • 免费客房内咖啡或茶
  • 大堂咖啡服务
  • 迎宾饮料
  • 服务
    客房服务
  • 绿色食品
    在地当季食材
  • 厨房设备
    烧烤烤架
  • 餐厅商店型态
    鸡尾酒酒廊
  • 休息室/酒吧
  • 餐馆

早餐

  • 免费自助早餐
  • 免费全套美式早餐
  • 自助早餐
  • 全套美式早餐

住房政策

  • 入住时间: 16:00
  • 退房时间: 11:00

取消政策
所有预订必须如果预订成功后请电电子取消,以避免混乱和没出现法案到达主机时间前24小时被取消

一起同行者

儿童政策
儿童18岁及以下留在同一间套房与父母免费的。

允许宠物需事先询问。
$75(1-4n),$125(5+n)2petsMax,dog/cat only

服务语言

  • 英语

礼宾小贴士

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

迎宾场地容量

  • 会议室数量: 16
  • 客房数量: 220
  • 最大会议室面积: 3000 sq. ft.

停车场

  • 免费停车场
  • 店内停车场
  • 停车场
  • 停车场
  • 安全停车场

设施

  • 保安人员
  • 最大容纳人数

自然环境

物业的环保行动

环境挑战对世界各地的人们和生态系统的福利产生影响。我们努力在我们的价值链尽可能高效地运作。对于低碳未来,我们减少和监测能源和水的使用。由于我们的承诺,我们减少垃圾填埋场的一部分,我们已经创造了废弃物的全面战略,并与世界自然基金会合作,以降低我们的运营和供应链中的食品浪费。负责任的采购有差别:我们当地采购商品和服务成为可能。


  •  在地当季食材
  •  参与当地社区

认证

ISO 14001

ISO 14001是国际公认的标准,概述了如何建立有效的环境管理系统。它旨在帮助企业在不忽视环境责任的情况下保持商业上的成功,例如:•不断提高环境绩效•遵守本地和国家法规以及所订阅的其他要求•防止水,空气和地面污染危害•控制和优化水和能源消费•促进废物回收和恢复•提高员工之间的环境意识,并训练他们在活动中采用良好实践•使用生态标签的家政产品•使用可持续林业认证的纸张

ISO 50001

ISO 50001基于持续改进的管理系统模型,也用于其他众所周知的标准(例如ISO 9001或ISO 14001)。这使组织更容易将能源管理集成到他们改善质量和环境管理的整体努力中。 ISO 50001为组织提供了一个要求的框架: - 制定更有效利用能源的策略 - 修复目标和目标以满足政策 - 使用数据更好地理解和做出有关能源使用的决定 - 衡量结果 - 审查如何很好地了解该政策有效,并不断改善能源管理。

最有帮助点评 8 32条点评

Christina McGee
4年 前 – Google

4

Nice lobby, dirty rooms. Stained chairs, carpet, sink was may working. Very disappointed.

Brian Shelley
4年 前 – Google

7

The staff was very friendly. Parking was very convenient. The lobby was very nice. The room was very big. The bed was very comfortable. The tv choices were the best ive seen yet. The big problem was its dirty. The whole room could use a deep cleaning. The shower was grimy and i moved the couch to plug in a phone charger and it had trash and could use a vacuuming.

Lloyd Ambrose
4年 前 – Google

6

It's nice, but instead of the actual amazing buffet breakfast, all they have is sugary poptarts and cinnamon rolls desserts for breakfast. No actual food. Very disappointing

Melissa Nilges
4年 前 – Google

9

Great hotel! Very nice staff. Hotel was clean and very quiet considering there was partying going on in the room next door. I could not believe how quiet it was.

Marc Lee
4年 前 – Google

4

Check in was great. Thanks to Kyle displaying Excellent Customer service. This is just a FYI to others that are considering Embassy Suites Memphis Shady Grove. We would rate them 5 star but due to a few exceptions, there is a major difference between locations (Nashville/Memphis) breakfast and swimming were the high points, evening reception is not the same (chex mix,salsa,chips) only one bartender to accommodate the number of guest (must have wristband on your wrist), we booked the Premium Suite that was not stocked with the snack refreshments included in the Premium Suite package, only two wash cloths provided. For the amount of money you pay, I would expect more/better!

Ron P
6年 前 – Google

5

The 80s called and want their fitness center back. Very old equipment. I was unable to get the settings I wanted on the elliptical machine because touching the screen barely worked. And the fitness room is small. I stared at a dusty vent while working out. Probably not healthy. Other than that, the staff is very friendly and helpful. The room was clean and roomy. Breakfast is fairly standard hotel breakfast food. The complimentary happy hour is nice. But knowing the fitness center doesn't meet my needs, next time I'll consider a different Hilton hotel in the area.

Elise Ros
6年 前 – Google

7

This was my first time staying in an Embassy Suites and we thoroughly enjoyed. All the employees were extremely nice and helpful. The breakfast buffet and made to order breakfast station was a great start and the complimentary drinks were the perfect end. Pool and hot tub were pretty clean. The rooms were clean and comfortable. Grounds were well kept and the hotel is walking distance to a number of great restaurants.

MZ TATUM
6年 前 – Google

7

Cons: Room was dirty, hair on the bathroom floor and in the shower, the stopper in the sink was broken; called and reported it twice and nothing was done about it. Called to be transferred to another guests room and was on hold for 3 minutes. Called back to the front desk, no answer. Parking is ridiculous!

Pros: A housekeeper by the name of Ramona was super sweet! She turned my frown upside down and made my stay A LOT better. The staff here is extremely friendly and helpful! Smiling faces are always a plus for me. Food was delicious and happy hour put a huge smile on my face! The ambiance of the hotel was very nice.

Alexander Ferrier
6年 前 – Google

10

Good located in Memphis, 20 min from the airport (car) and 20 min to downtown. Spaces rooms (one bedroom, one living room), functional bathrooms. Restaurant Crisantis on site (top Italian food) and daily happy hours. Breakfast with front cooking kitchen for eggs / Omelettes and the crew is always friendly and present. Great bar with a suitable offer. Around the hotel are several restaurants and shopping malls located.

Kim Salerno
6年 前 – Google

7

this was our second stay within a couple of weeks at this particular Embassy. Our room was much better this time in regards to the air conditioning system. We were fully pleased for the most part. The only reason it did not get five stars for this visit was that there was a family reunion staying at the location,and while we were made to wear bands at the swimming pool to ensure that we were guests of the hotel, that was not enforced for everyone else that was there. The pool was overcrowded and kids were unattended and kept flipping the lights. Even after complaining to the front desk, the security guard came and just batted an eyelash and kept walking.

Gary Griggers
6年 前 – Google

8

The place was very busy but still quite once your up in the room. Rooms were real comfortable with a "homey" feel. Mine was quite warm as it wouldn't cool past 77°F which made for a restless night. They also have free snacks and drinks for overnight guests.

Bryan Salerno
6年 前 – Google

6

We had numerous problems with the rooms. The first room the air conditioning was not working and it was leaking water. After 45 minutes they decided to move us to another room, which they are broke in the middle of the night. I told the person at the front desk in the morning about the air in the second room and that I tried to call numerous times but nobody is answering the phones. He rudely stated that they were very busy due to check outs. I assumed he was sending somebody else for the air conditioning but nobody came and we ended up leaving without even taking showers. When checking out it took 20 minutes because another guest was having an issue in front of us and there was no one else to help. Eventually a very nice lady came and helped us and comped the room and apologized for the service. I honestly could care less about the money as we have two young kids with us.

Bart Rinkenberger
6年 前 – Google

8

Clean facility and friendly staff. Breakfast was well done like most Embassy Suites. It’s clearly an older building that has been well maintained and modernized. A good value.

Michelle Latham
6年 前 – Google

4

After traveling and working all day I look forward to getting to my hotel room, however upon my arrival at 7pm there was no rooms ready! Since normal check in is 3 or 4pm I was surprised. Instead of apologizing and maybe offering me a complimentary drink or appetizer. He said "what's your number, well call you when we have a room ready." although I had an email with my reservation he was adamant to tell me they did not have me in the system. Interestingly I am to assume the other 3 people sitting and waiting didn't have reservations either!
I expected a much better customer service experience, especially in a situation like this.

Jeff McKnight
6年 前 – Google

10

Helpful and courteous staff and great restaurant. We attended a private event and it was fantastic. Private room with great service.

Teela Phelps
6年 前 – Google

9

Very nice hotel as far as being members that is as I have not stayed as a non member. It seems very fancy inside as well as huge with 5 stories. Kids enjoyed the view from elevators as they got on to go to downstairs. Beds are amazing to sleep in as well cause I for one slept till literally 12:25

Madeline Webb
6年 前 – Google

10

The smoked salmon was absolutely delicious,the topping had a good but different taste,very good. Four of us all had something different and all happy with our choices. Super server and very nice atmosphere. .will be going back soon again.

Chris Zumbach
6年 前 – Google

9

Made to order breakfasts: great! Free drinks & appetizers in evening. 3 sinks in one King size room. Loved the large layout of the room which overlooked the lobby. Easy Uber ride to Beale St & the football game.

Bryan Nishimoto
6年 前 – Google

8

I came to the hotel for a professional meeting. The hotel was clean and the room where our event was held was up to date and nice. I was impressed by the size and appearance of the lobby. I would not have expected the lobby to look the way it did from the outside. Overall seemed quite nice.

Kashana London
6年 前 – Google

7

The hotel is nice. Customer service was excellent.The hotel has only 5 floors and the rooms smelled a bit stale. The inside of the hotel could use some upgrades. I have visited better or more modern Embassy Suites around.

Frankie Wade
6年 前 – Google

9

Excellent meal at nearby restaurant! Menu is limited, which I love. Not overwhelmed with choices but items are varied. Salmon was fresh and perfectly cooked. Service was perfect.

Carson Scrv
6年 前 – Google

7

The only reason I did not give it a 5 star is I did not stay in a room. I attended a training seminar. The lobby was very clean and the staff was very kind, courteous, and helpful. If the room are anything like the lobby it is a definite 5 star.

James Magary
6年 前 – Google

8

Check in was easy. Room was large and clean, had a couch/desk area that was a nice addition. They do free cocktail hours in the evening. Staff was friendly. They give a little bag of goodies on check in, just stuff like water and snacks but it was nice. Only complaint is something happened with my card and the card of at least a few other guests. Tried to go back to my room after midnight one evening and door wouldn't open, they had to check me back in basically to get it working. Still would stay again, no other issues.

Scott Bosarge
6年 前 – Google

5

Not impressed. The Marriott is the same price and is a much better facility. However. The Grisantes restaurant is very good Italian.

Clarence Threatt III
6年 前 – Google

8

Hotel staff was nice. Our bathroom toilet did not flush properly but they quickly came to fix. Overall very good stay. The breakfast staff was extremely friendly especially handling the volume of people and the food was good.

Dominic Griffin
6年 前 – Google

10

Nice hotel that has been recently refurbished. Rooms very nice with a good breakfast included. Would stay again.

Max Goodkind
6年 前 – Google

9

Great hotel. Good breakfast and free drinks from 530-730. Only issue was it took a long time for the water to get hot and sometimes just warm if your room is in back of hotel. Other than that great place to stay at. Highly recommend for Memphis area.

David
6年 前 – Google

8

The hotel staff was wonderful. Made you feel welcomed and attended. The free breakfast had a great selection. The happy hour drinks were good, strong. The appetizers could have been better. Conference rooms were a bit too warm for my test. The room was nice, good cleaning service. Although, room did have a moldy/musky smell that never went away. Overall, good experience.

cenglish46
7年 前 – Google

10

Had to stay here for 4 weeks during an unexpected plumbing issue with the house. Its a really nice place, great managers specials for drinks and snacks and a really nice indoor pool. Plus having a Grisanti's restaurant downstairs is an added extra cool bonus. I will stay here again

Jerry Fisher
7年 前 – Google

9

Rooms are clean and very nice. Room Service was prompt and excellent. Breakfast was delicious. Wonderful, friendly staff. I felt very welcome. I will make this one of my stops when I'm in town.

Cecilia Singletary
7年 前 – Google

7

My overall experience was good. The hotel is experiencing a hot water problem. You have to let the water run for 10 minutes or more to get hot water. Once it finally gets started it's fine... The breakfast choices and happy hour were exceptional. The staff was polite, the facilities were clean. Dining in the on site restaurant was good, my food was delicious. I would definitely recommend this hotel...

Jeno Cram
7年 前 – Google

4

The breakfast was excellent and the free Happy hour was a nice perk. They didn't end up cleaning my room one night and the floors were filthy in my room. Not as clean as I would expect from a Hilton branded hotel. The hotel overall was very warm. The WiFi is horrible in the 4th floor room I had and the cell service was spotty. The fitness center equipment needs work.

Harold Keys
7年 前 – Google

9

IT was very clean, the bed was so comfortable I didn't want to get out of it. AND breakfast every morning was delicious. WE had our family reunion there on the 21st through the 23rd and we had a good time. It was about 200 of us with children and we all had a great time. Children loved the pool. Grown ups was in the fitness room. And at night we lounged around in the lobby or the eating area. IT was a great experience.

Shamya Boyce
7年 前 – Google

10

I had an awesome time here. I enjoyed the cozy beds and the cable. You have to pay for wifi but other than that, I really enjoyed it. The complimentary breakfast was awesome.

Howard Kim
7年 前 – Google

5

Stayed two nights. Couldn't believe it was an Embassy suite run by Hilton. Arrived 10 min before 4pm, waited for 40min for check-in because of no rooms cleaned and ready. After first night, the room was not cleaned, breakfast was messy, crowd, 50' long waiting line. I have been Hhonors member for many years, and had a bad experience with Embassy suite this time. Won't return.

Lynn Carlisle
7年 前 – Google

7

Comfortable beds and furniture. Clean and very quiet . Indoor pool with exercise equipment. Full cooked to order or buffet breakfast with plenty of setting area and staff . Security with closed gates at night with one entrance/exit open for your safety . Need more outside lighting around Motel parking to make this 5 Star. Staff very pleasant and knowledgeable of the area and keep dining and lobby ready to great guest.

Fred Marshall
7年 前 – Google

6

Decent. Had some cleanliness issues with the room (too many to make it a one off set of problems). Friendly people though and breakfast was really well laid out and spacious (and tasty!). Not bad, but not great.

Daniel Wilkinson
7年 前 – Google

9

WiFi reception sucks in the bedroom, but is great in the suite. Generally, it's extremely slow. Nice hotel regardless.

elizabeth dixon
7年 前 – Google

5

I am appalled by the lack of cleaning service. No soap in my bathroom. Asked at front desk in the morning for soap; told they send it up. Called again at noon and was connected with housekeeping, where I left a message. 5:47p and room is not cleaned. Called front desk again and finally towels were sent up. Bring yout own soap!.
7pm: Someone Came to clean the room before bed. I guess Ill add a star-3, instead of 2.

Dustin Elston
7年 前 – Google

8

Great hotel with a classic Grisanti's-family restaurant inside. Beautiful design with great service and comfort, plenty of commodities, and excellent food

Francisco Olalde Jr
7年 前 – Google

7

The lounge area was just amazing and when we were settled into our rooms we didn't need a thing, it was already prepared for us.

G Cole
7年 前 – Google

10

Very upscale. From the rooming to the Frank Grisanti restaurant. 1st impressions are everything, and this was a great 1st experience.

Chris Welch
7年 前 – Google

8

Good rates and reasonable rooms and very friendly staff.

Jeffery Meariman
7年 前 – Google

7

The amenities and lobby/reception area are quite nice and appear to have recently been redone. Very spacious and a large area for breakfast which is quite good for a complimentary service. The rooms seem to have been refinished as well but with a little less focus on quality materials. Overall still a nice place to stay and I would not have an issue returning in the future.

Kerby Gordon
7年 前 – Google

9

The room are outstanding. Service is exceptional. And there are many eating options nearby.

Carmen Griffin
7年 前 – Google

8

Rooms are clean and roomy. Atrium is huge and inviting. The breakfast that is enclosed with price is really good.

Mc _alphie
7年 前 – Google

8

I just loved the pool area. Their suites are nice

Josh Sheppard
7年 前 – Google

8

Good location near several restaurants. Happy hour in the evening and a large breakfast in the mornings. Rooms are spacious and clean.

Greg Williamson
7年 前 – Google

10

Wonderful location and dining. Ronnie Grisanti's is a great Italian restaurant with a pleasant atmosphere.

Bryan Mancill
7年 前 – Google

9

Service was fantastic! Bed was comfortable. Parking was ample. Good breakfast.

Andrew Morgan
7年 前 – Google

8

I am traveling from chicago to Houston and the River Inn came up as almost 50% of the way. How wonderful to discover a magical way-station. The hotel is newish and decorated in the immortalized style of the old south. The rooms are sumptuous and oh, so comfortable! I did not want to get up! Paulette's is the "iconic" restaurant...

Mike Pinkerton
7年 前 – Google

8

Had a brief overnight stay at the embassy suites in Memphis, the included made to order breakfast was superb as usual! The rooms and bathrooms are a bit dated and seem like they could use a refresh, but the bed was comfortable and room was quiet.

Tammy Mayer
7年 前 – Google

7

Comfortable hotel with a friendly staff. Enjoyed complimentary breakfast AND happy hour. However, ran out of TP and coffee in the room.

Alton Townsend
7年 前 – Google

10

I had the Presidential suite for two nights and it was amazing! Robin at the front desk was very helpful and I would recommend this property to anyone coming to Memphis. The remodeling they did made the place looks amazing. I. Will. Definitely. Be. Back.

Grace Basa
7年 前 – Google

9

My family and I love Embassy Suites. Although this hotel is not as beautiful as their Atlanta and Destin branches, they have the best and friendly customer service. Their breakfast is good and the wait staff (Willie Mae, Chris and Gregory) provided excellent service. Willie Mae is friendly and always checks if you need anything and Chris even help us pack our to go food and offer us high chair the moment we went for breakfast. Gregory is also friendly and deliver our kitchen needs (cups and hot chocolate) in our room. He came back twice and he is very approachable. Most of staff esp the kitchen staff were always smiling and very attentive to our needs. They even made a mickey mouse pancake to our daughter. On the other hand, Kaneisha is deliver our towels and she provided us all the toiletries we need. Tim the shuttle driver was very friendly and on time. We have a wonderful experience and service in this hotel. We will definitely come back to this place. It's very kids friendly hotel.

Tony Krieg
8年 前 – Google

9

The hotel is excellent. I used e-check in and the electronic key. I was able to park near my room open the side door with my phone and go straight to my room bypassing the front desk. Best hotel experience I have had so far.

Mike Newton
8年 前 – Google

5

The restaurant has good food and a great waitperson(Jackie). Unfortunately the bartender is rude and cost them any future business. I will probably stay somewhere else in the future. As a Diamond member for over 10 years I think I have a decent take on reasonable expectations and he is at the bottom of the barrel.

caleb nye
8年 前 – Google

9

The staff always seems to be pretty attentive, nice, and courteous. The rooms are nice and clean. And I haven't found anything overly the top wrong with them. The only thing that I would change our location of wall outlets to help make things easier to charge but that's nitpicking.

Hugo Caballero
8年 前 – Google

7

I went with my girlfriend to Grisantis to celebrate our being together for 6 months. The food and service were terrific, and the atmosphere was calm and rich. I would have given it five stars if bananas foster was still a dessert item (was a staple of this restaurant for quite some time).

Elorie Boeh
8年 前 – Google

6

This was by far the worse Embassy Suites we have stayed at. The room was dirty including blood stained sheets and there was a musty smell in the room. The pool was tiny which made it over crowded all night long. We were going to stay in a few weeks as well and changed our plans. The staff was friendly. I just wish all the money spent to keep the lobby area nice would also be applied to up keeping the rooms.

Eltonio Cooper
8年 前 – Google

9

This is a wonderful hotel! Friendly staff & great management!!!! Everyone was so helpful & went out their way to give us a early checkin in!! Special thanks to travis lowe for his excellent customer service!!!! The rooms were spacious & clean & the breakfast & dinner was amazing!!!!! I would definitely recommend to friends & family!!

Carrie Bergloff
9年 前 – Google

7

This hotel is under construction on the entire bottom floor and should be complete Aug 2015. The room was clean and spacious. Staff was very friendly. Workers began at 8 am but we don't sleep late so it didn't bother us. I would stay here again especially after remodeling is complete!