 1 978条点评

Halekulani Hotel

2199 Kalia Road, 檀香山, HI 96815, 美国 地理位置

Halekulani Hotel

酒店暂时关闭,直到2021年9月30日


位于威基基(Waikiki)的海滩上,正处于原始的太平洋,在我们的门阶段,威基基(Waikiki)的兴奋距离我们宁静的绿洲步行距离。亲切的款待和服务。获奖酒店。屡获殊荣的餐厅AAA 5钻石连续15年。便利地位于购物檀香山博物馆的购物附近。所有453间客房和套房设有优雅的家具,可提供更宽敞的感觉增强的客房技术重新想到的客人浴室设施的客房配件和设施振兴的客人床上用品和亚麻布莱纳式的Lanai家具精致现代照明设计现代化的主厨房和后面的房屋改善新屋顶和屋顶瓷砖的背后 - 设计和更新的Halekulani徽标精品店。

Located on the beach at Waikiki. HNL- Honolulu International Airport is 10 miles southeast - Located on the beach at Waikiki Halekulani which means House Befitting Heaven is Honolulus luxurious resort hotel. An oaisis of traquility and refinement in the heart of Waikiki Halekulani is gracious personalized service and spectacular ocean and Diamond Head views. For those looking for the excitement Halekulani is just steps from the hustle and bustle of Waikiki - Kalakaua Avenue.

客房

地理位置

酒店

  • 互联网
    免费上网
  • 免费无线上网
  • 笔记本电脑在公共区域高速上网
  • 公共区域无线互联网连接
  • 大众运输
    室内停车场
  • 代客泊车
  • 前台
    24小时前台
  • 门僮/行李员
  • 租车服务台
  • 礼宾台
  • 提前入住
  • 提供延迟退房
  • 行理寄放
  • 技术礼宾服务
  • 视频查看帐单
  • 离岗工作
    影印中心
  • 秘书服务
  • 翻译服务
  • 一般
    空调
  • 连结房
  • 室内走廊
  • 禁烟客房
  • 酒店服务
    24小时保安
  • 取款机
  • 货币兌换
  • 值班医生
  • 干洗
  • 洗衣/代客服务
  • 酒店内洗衣房
  • 公共广播系统
  • 保险箱
  • 保安
  • 擦鞋机
  • 夜床服务
  • 唤醒服务
  • 餐厅商店
    礼品/书报亭
  • 理发店
  • 杂货便利店
  • 与他人同行
    保姆服务
  • 儿童节目
  • 欢迎儿童
  • 家庭旅游计划
  • 无障碍
    无障碍设施
  • 残疾人专用停车场
  • 无障碍客房
  • 电梯
  • 活动
    餐饮服务
  • 会议设施
  • 会议室

客房

  • 通讯
    免费拨打当地电话
  • 互联网
  • 免提电话
  • 语音信箱
  • 寝具
    超级舒适的床
  • 特殊设施
    阳台/凉台/露台
  • 遮光/窗帘
  • 连房
  • 隔音房间
  • 浴室
    浴室电话
  • 淋浴器
  • 娱乐
    AM / FM收音机
  • 有线电视
  • 免费报纸
  • 付费电影频道
  • 电视
  • VCR电影
  • 商务
    数据端口
  • 书桌
  • 电话
  • 一般
    闹钟
  • 禁烟
  • 烟雾探测器
  • 熨/裤机
  • 无障碍
    身障房
  • 燈光火灾警报

娱乐

  • 身心之畅
    按摩服务
  • 日光浴室
  • 健身房
    举重
  • 运动
    水肺潜水
  • 浮潜
  • 文化的
    划船
  • 夜店
  • 游戏/电影
    DVD /录像出租

餐饮

  • 膳食计划
    免费欧陆早餐
  • 米其林 - 星级
  • 服务
    行政楼层
  • 厨房设备
    烧烤烤架
  • 餐厅商店型态
    咖啡馆
  • 休息室/酒吧
  • 餐馆

早餐

  • 免费欧陆早餐

住房政策

  • 入住时间: 15:00
  • 退房时间: 12:00

取消政策
套房 - 30天取消政策。  哈利库拉尼酒店套房/皇家套房/兰花套房/ ELS - 30天取消政策。

一起同行者

儿童政策
No additional charge for one child 17 years old and under if utilizing existing bedding. Families travelling together who reserve an Ocean View/Ocean Front or Diamond Head Ocean Front room at rack rate receive the 2nd room at a lower rate. Max 2-3 guests per room. Rooms must be booked in same category with same arrival and departure. Summer and Winter programs offered. Ages 5-12 years. Please contact the Concierge for details.

宠物是不允许的
Pets are not allowed anywhere on property.

付款方式

      

服务语言

  • 英语

迎宾场地容量

  • 会议室数量: 9
  • 客房数量: 453
  • 最大会议室面积: 6400 sq. ft.
  • 最大会议室可容纳人数: 600

停车场

  • 残疾人专用停车场
  • 室内停车场
  • 代客泊车

设施

  • 挂图和标记
  • 其他设备和设施
  • 讲台
  • 自然采光
  • 银幕
  • 无线麦克风
  • 后台投影机
  • 高射投影仪
  • 视频会议
  • 暖气/冷气调节
  • 讲台
  • 视频录制
  • 内部AV部门
  • 显示器
  • 舞池

自然环境

物业的环保行动


  •  当地食材

最有帮助点评 9 78条点评

Ed Rigsbee
4年 前 – Google

9

Love Orchids Restaurant. Went with the chef's tasting and wine paring. While it was a $500 dinner for my wife and me...it was an amazing anniversary dinner experience. Amazing service and equally amazing view. Try it, you'll like it.

Francisco Lopez
4年 前 – Google

9

Hotel Is very good. Although the installations are a little outdated, everything is kept in great shape. Common areas are beautiful. The bar is quite comfortable and invite to stay. Live jazz is very nice. Staff is super helpful and friendly.

stephanie michael
4年 前 – Google

9

What can I say elegance and sophistication right in the center of Waikiki. Great restaurants and spa right within steps of each other. 1st class concierge with answers for all of your needs. Relax by their crystal clear pools enjoy your favorite beverages and enjoy the beautiful ocean views. Nightly entertainment in the Lewer's lounge. Be on the alert for beautiful wedding parties a treat to see.

Adarsh Sukumaran
4年 前 – Google

9

Absolutely amazing hotel! We had a great experience when we came for our honeymoon. Got a welcome champagne. The token gifts they leave every night after the turn down service is very nice! Highly recommended

David G.
4年 前 – Google

9

Amazing hotel. I’ve been in a lot of 5* and this one is in my top3. Loved it. Room big and nicely decorated. Staff very helpful.

A Google User
6年 前 – Google

10

I dined at house without a key. The staff were accommodating to my needs. The music was nice, the view was gorgeous. I did have hard time hearing what they would say. I wish the mic was a little louder. Overall, it was an enjoyable time.

Lynnette Sue
6年 前 – Google

10

Attended a wedding anniversary event there this weekend. The food was decent, the service was great! The grounds were beautiful, I wish I had known we could have made use of some of the amenities, but alas (10 hr parking validation!). Was most amused by the bidets in the restrooms. :D

Spicy Meatball
6年 前 – Google

10

Attended an early evening wedding ceremony and the place is fantastic. The venue is definitely romantic, beautiful ocean view and the service is spot on and prompt. The setup for a buffet dinner is very quaint island style, food is of wide variety and simply delicious! Well done Halekulani!!!

SunshineLaw Fan
6年 前 – Google

9

Wonderful, worth the splurge. Dine outdoors at House Without a Key, especially at sunset and then under the stars is like a magical dream, unforgettable. The rooms are havens of comfort. Small beach, but easy walk to the rest of Waikiki, a nice stroll. Staff greets you by name on the phone, eager to help.

Phyllis Mitchell
6年 前 – Google

4

Hotel AC in our room was filled with mold for our first 3 weeks there. Took them a week after discovery to get a proper remediation company out and clean it. took that crew 8 hours to do so. In the meantime, they refused to change our room. Made us both ill. Not a good experience. towards the end of stay they changed our room to just above a floor under construction. Even the glasses in the room rattled. They also could not remember a simple request to not bring any thing for consumption with gluten and not to bring latex products in room due to significant medical issues with those substances. They need to seriously rethink their customer service.... Much could be improved.

Jenna Takenouchi
6年 前 – Google

10

Always enjoy coming here. The food is excellent and the staff is always helpful. I was here for a wedding and forgot the gift in the car when we valeted, but they were nice enough to go to the car for me and get it.

HC L
6年 前 – Google

10

We stayed there for our honeymoon and enjoyed every single moment there! The staff was very friendly, helpful and welcoming. The property was very well maintained and beautifully designed and decorated. We definitely will go back again to celebrate our anniversary in the future.

Rosann Epp
6年 前 – Google

10

Amazing hotel. Staff is very accommodating. Hospitality room available until your room is ready. Secure floors and property. House without a key buffet breakfast offers everything you can think of to eat. Concierge is extremely helpful. Hotel is on the beach. Pool is beautiful.

Jiyun Lee
6年 前 – Google

6

The hotel’s facilities(outside pool, restaurant, live performance, coffee bar) are great. Halekulani signature pool is very pretty. However, I think their rooms are over-priced when compared to other 5-star hotel’s. I found the room was so small without any view although we did choose a room with a garden view. We had to pay more to upgrade to a partial ocean view to see its garden. If you are okay with a small sized room, this hotel would be nice! There are many staff who are not fluent in English, but Japanese.

Sarah Haans
6年 前 – Google

9

Most friendly staff, was like a home away from home. House keeping comes twice a day, gives you fresh towels and as much bottled water as you need per day. We had 5 rooms as we were on a family holiday, each room was perfect, amazing views of the pool and ocean. So clean. Thank you for making our stay one to remember, we will be back!!!!

amy tsutsumi
6年 前 – Google

8

This was not our first stay at Halekulani. We our annual visitors and always have a fantastic visit and feel right at home. The staff feels like extended family. Particularly the House Without A Key staff at breakfast, the pools staff and Auntie Melba who leads the Friday morning Back of the House tours. This hotel is an oasis amidst the chaos of Waikiki with direct beach access. Luxury at its finest. They were doing construction on some of the rooms so it was noisy and not as polished looking as usual while we were there and we ended up getting stuck in an elevator. Thus, the 4-star rating. Otherwise, this is an absolutely lovely place to stay. I highly recommend it.

Ai Sasaki
6年 前 – Google

7

We went to the restaurant for our auntie's late birthday celebration. . The server names James were great! Attentive, patient and knowledgeable with menus and specials. Their valet staffs to concierge teams all of them are excellent with their customers service except for we felt ..the one of severs who's kept refilling water n take away our dishes who needed to be retrained his service skills. He kept splashing water on our laps, abruptly coming between Us to collect the dishes I know he didn't do it on purpose but it just felt he wasn't careful either...👎

Kenji Muramoto
6年 前 – Google

10

Best service at a hotel I've ever had!

Had my wedding there and it went so smooth I barely had to do a thing. The staff from the hotel were attentive, polite, and very efficient.

Our room was beautiful and highly recommend staying here.

Reagan Stevens
6年 前 – Google

4

We made a last minute decision on Sunday morning to have brunch at Orchids based on recommendations and reviews.
We did not have a reservation and my voice to you is this:
"If you don't have a reservation DO NOT GO HERE."
We were treated VERY impolitely by the hostess staff.. casual cold is how I would best describe our reception.
We were seated in a side room with about 10 tables across the lobby from the buffet. Away from the ocean view, away from the piano, away from the food. Basically put into the back yard.
As I looked around we were dressed like most of the other guests and there were empty tables throughout our meal.
So, we spent $138. for brunch for two people, $64. for four mimosas, a decent gratuity since the server was good enough and had nothing to do with our initial treatment.
I mentioned our concern to the manager on duty with a fairly concise and detailed explanation of how we were treated and of our feelings. He spoke not one single word to me in response. All I got was a meaningless nod- equally as dismissive as the two hostesses.
As far as food goes, it was just exactly like each and every other high end brunch I've ever had in a similar hotel environment. It was good, it had big variety, and would have been a pleasant experience under better circumstances.
I realize we did not have reservations but some communication would have been welcomed about why we were seated in a completely different and remote area. Again, away from the ocean view, away from the food, away from the piano, and essentially not in any way a part of the brunch activities ... yet, at full price. If they didn't want to serve us for whatever reasons, then they could have just said they were booked. They did not. They took our money, stuck us in a back room, and took our money.
In summary, we spent right at $260. for brunch and were denied the view and the overall experience that we had expected and hoped for.
We just won't ever plan on doing this again and have a very negative feeling towards this hotel in general so it will be OFF the list of options of places to stay on future trips.

sbattosai yann
6年 前 – Google

9

Orchids restaurant in the beautiful Halekulani hotel. Dress code, beautiful food plates. Nice, very nice restaurant. Only issue was we were the last seating and they ran out of fancy fish dishes. They replaced it with salmon which was less fancy. Overall great experience still.

jessica yamamoto
6年 前 – Google

7

Had Sunday brunch at orchids restaurant. Food, service and atmosphere were great. Worth 70 dollars of you can eat a lot. If not, may not be worth it. Quality of items were pretty good. My favorite was the suckling pig.

Ricky Yamamoto
6年 前 – Google

10

I had the brunch buffet at the Orchids restaurant. We had a ocean view and the service was excellent! The buffet was pricey, but had there was a wonderful selection of hot and cold items. The food quality was very good and the staff there were pleasant and attentive.

amy tsutsumi
6年 前 – Google

8

This was not our first stay at Halekulani. We our annual visitors and always have a fantastic visit and feel right at home. The staff feels like extended family. Particularly the House Without A Key staff at breakfast, the pools staff and Auntie Melba who leads the Friday morning Back of the House tours. This hotel is an oasis amidst the chaos of Waikiki with direct beach access. Luxury at its finest. They were doing construction on some of the rooms so it was noisy and not as polished looking as usual while we were there and we ended up getting stuck in an elevator. This, the 4-star rating. Otherwise, this is an absolutely lovely place to stay. I highly recommend it.

Martin Cremer
6年 前 – Google

10

I've stayed at this hotel twice and especially enjoyed my last visit for Christmas. It occupies a beautiful stretch of beach in Waikiki. Its a short walk to just about anywhere you need to go in town. The main restaurant and bar has a mainstage that hosts the best Hawaiian band in town. The rooms would benefit from a rennovation but the lobby and surrounding grounds are flawless. Hopefully, you're spending time outside the room in this island paradise.

Ann Meyer
6年 前 – Google

9

From check in to our sad check out this hotel has customer service and a luxurious ambience down. Our room was beautiful, opening up to a gorgeous courtyard, pool, and ocean view. There was champagne chilling for my husbands birthday and the ice bucket was full each evening. The bed and bath were immaculate and elegant. We dined twice at House Without a Key and had a lovely dinner and sunset with fabulous live entertainment- different groups each night. We were so disappointed to leave for Maui and none of our subsequent hotels could measure up. Cannot wait to return!
Thank you!!

Ryan Senese
6年 前 – Google

9

This review is for House Without a Key: I came here for an after-valentine's day dinner with my girlfriend. Drinks were great, the Mai tais are really as good as they say. Food was good, perhaps a little expensive. The atmosphere was remarkable! Great view and live music made for a great time

Yuki Y
6年 前 – Google

9

Very magical place. We stayed at the ocean front room on our honeymoon. You'll see beautiful ocean, diamond Head, sunset, with sound of waves and birds. In the evening, they have very classy Hawaiian music and hula show at the terrace downstairs by the beach. We could hear and enjoy the music from our Lanai in the evening. It was magical. Staffs are very attentive, and makes the stay very pleasant. Bed is heavenly. Highly recommend to stay there on special occasions.

John Vines
6年 前 – Google

10

Had dinner in one of the ballrooms for a fundraising event. Dinner was great, service was excellent. Grounds are clean. Hotel is high class (⭐⭐⭐⭐⭐) with immaculate gardens and grounds. Restrooms are clean with bidet toilet seats. Hotel is on Waikiki beach strip, with ample shopping, restaurants and swimming. Expect to spend some money.

Moni B.
6年 前 – Google

10

Met friends who were guests at the hotel for a late lunch at "House Without A Key", the Halekulani's casual dining establishment. Food & drinks were great and their service top notch!! Highly recommend dining here for any meal, especially nice as it was open for "off-hour" dining. Warm & friendly attentive staff and their moist & flavorful coconut cake is out of this world! Beautiful views of the ocean, and if you dine there in the late afternoon/evening there is very fine Hawaiian entertainment (music & hula) performed by well known local talent.

Kathy Snyder
6年 前 – Google

10

Wonderful resort...they treat every guest like they are the most important person in the world. Special souvenirs and treats are left in the room each day and there are wonderful tours, entertainment and outings included. In the heart of Waikiki, but on the ocean, so it is peaceful.

Michelet Gros
6年 前 – Google

9

We stayed here for 2 days for our wedding off property. It was simply the best experience we have ever had at any resort. The staff seemed to know what we needed before we even did! Theresa at the front desk answered every question and even found our missing champagne flutes! We will most certainly be returning!

Faizal J
6年 前 – Google

8

The bar next to orchids is a great place to spend an evening having a drink, listening to the pianist, and indulging yourself in the best cake on the planet (the coconut cake). The cake is absolutely amazing, and I can't say enough about it - just go try it.
Dress to impress.

Sam B
6年 前 – Google

10

Absolutely one of the best experiences in the world. I have never seen better service. Staff was the perfect blend between kind and professional. Second to none!

Daniel Ng
6年 前 – Google

9

We had our 10 year wedding anniversary dinner at orchid's restaurant. It was an amazing experience and my wife was over the moon. The wait staff and chef were incredibly attentive, helpful and patient. The food was exquisite. And they really helped to celebrate our anniversary with their delicious signature coconut cake.

Liang Liang
6年 前 – Google

8

The hotel was amazing. The staff was all very nice and pleasant. Our room was on the 7th floor and did not face the ocean, but the balcony had a nice view of the ocean. Breakfast buffet included all of the essentials as well as fresh juice. The fitness gym has dumbbells on top of regular gym equipment. The hotel sits right on the beach too so you have amazing ocean views from most of the resort. The only downside was the slow pace but that's more of a lifestyle adjustment rather than bad service.