 5 928則評論

Embassy Suites by Hilton Louisville East

9940 Corporate Campus Drive, 路易維爾, KY 40223, United States 地理位置

Embassy Suites by Hilton Louisville East

這家酒店是100%禁煙。
使館套房路易斯維爾酒店位於路易斯維爾*東區提供令人興奮的零售和企業業務聚集的Hurstbourne走廊距市中心僅15分鐘,路易斯維爾國際機場。我們不吸煙全套房酒店高檔全套服務100是從很多主要的旅遊景點,商場餐廳國家公園和會議中心包括丘吉爾唐斯/德比博物館只有幾分鐘的路程- 肯塔基德比路易斯維爾動物園/冰川運行飛濺公園路易斯維爾棒球博物館弗雷澤家國際歷史博物館路易斯維爾科學中心的穆罕默德·阿里中心玻璃廠/火焰運行速度藝術博物館肯塔基州賽馬公園EP湯姆索亞公園購物中心聖馬修斯購物中心克諾峰會購物中心肯塔基國際會議中心/ KICC /肯塔基州博覽中心,包括4路易斯維爾自由霍爾大學街現場。猛男現場回家的路易斯威爾蝙蝠的。
我們的Embassy Suites酒店東路易斯維爾附近有許多樂趣和享受,包括令人難以置信的戴夫* S文藝復興樂園林登車道拼圖* S玩轉球EP湯姆索亞公園BMX路線激動人心的非凡目的地家庭友好的酒店/奧運室外游泳池/徒步旅行路線王保齡球。
大使館套房酒店路易斯維爾留在寬敞的兩居室套房的客人,並獲贈熟到訂單早餐和夜間經理接待。免費高速互聯網接入整個酒店可用。

Louisville only full-service all-suite hotel located on North Hurstbourne Parkway in the heart of the exciting East End corporate and retail business corridor. Louisville Int'l Airport, Downtown, Six Flags, 4th Street Live and Churchill Downs are all less than 15 minutes away.

客房

地理位置

Embassy Suites by Hilton Louisville East
9940 Corporate Campus Drive, 路易維爾, KY 40223, United States

飯店

  • 互聯網
    免費上網
  • 免費無線上網
  • 筆記型電腦在公共區域高速上網
  • 公共區域無線互聯網連接
  • 大眾運輸
    免費停車場
  • 店內停車場
  • 停車場
  • 火車通道
  • 前台
    24小時前台
  • 行李擱置
  • 提前入住
  • 迅速辦理入住
  • 迅速辦理退房
  • 前台
  • 提供延遲退房
  • 行李寄放
  • 技術禮賓服務
  • 離崗工作
    商務中心
  • 書桌配有電源插座
  • 影印中心
  • 一般
    空調
  • 直撥電話
  • 暖氣客房
  • 室內走廊
  • 禁煙客房
  • 私人浴缸或淋浴
  • 公共區域空調
  • 提供電話插座適配器
  • 飯店服務
    24小時保安
  • 取款機
  • 消防安全標準
  • 全方位家政服務
  • 吹風機
  • 家政服務 - 每天
  • 燙衣板
  • 洗衣/代客服務
  • 公共廣播系統
  • 保險箱
  • 保安
  • 夜床服務
  • 代客清洗
  • 喚醒服務
  • 餐廳商店
    禮品/書報亭
  • 雜貨便利店
  • 與他人同行
    兒童節目
  • 歡迎兒童
  • 兒童遊樂區
  • 可攜帶寵物
  • 遊樂場
  • 無障礙設施
    無障礙設施
  • 電梯
  • 活動
    會議設施
  • 晚間招待會
  • 會議室
  • 環保設施
    參與當地社區

客房

  • 通訊
    高速互聯網連接
  • 多線電話
  • 免提電話
  • 兩線電話
  • 語音信箱
  • 寢具
    嬰兒床
  • 沙發床
  • 浴室
    浴室設施
  • 浴盆
  • 浴缸/淋浴組合
  • 餐飲
    咖啡/茶壺
  • 微波爐
  • 迷你冰箱
  • 冰箱
  • 調酒櫃桌
  • 娛樂
    所有新聞頻道
  • 有線電視
  • 提供CNN
  • 免費電影/視頻
  • 報紙
  • 商務
    複印機
  • 數據端口
  • 書桌
  • 書桌和檯燈
  • 辦公桌附電源插座
  • 電話附留言燈
  • 一般
    房內獨立空調控制
  • 鬧鐘
  • 火災警報
  • 熨斗
  • 禁煙
  • 可調節的暖氣/冷氣系統
  • 煙霧探測器

娛樂

  • 游泳池
    室內游泳池
  • 游泳池
  • 身心之暢
    按摩浴缸
  • 渦流按摩浴
  • 渦流按摩浴缸
  • 健身房
    24小時健身中心
  • 心血管鍛煉
  • 健身房
  • 健身中心
  • 舉重
  • 運動
    高爾夫球
  • 慢跑跑道
  • 慢跑步道
  • 壁球
  • 網球場
  • 遊戲/電影
    賭場
  • 遊戲室

餐飲

  • 膳食計劃
    餐廳供應早餐
  • 自助早餐
  • 免費自助早餐
  • 免費全套美式早餐
  • 特別關注
    免費雞尾酒
  • 免費咖啡在大廳
  • 免費晚宴
  • 免費客房內咖啡或茶
  • 大堂咖啡服務
  • 迎賓飲料
  • 服務
    客房服務
  • 綠色食品
    在地當季食材
  • 廚房設備
    小廚房
  • 餐廳商店型態
    雞尾酒酒廊
  • 咖啡館
  • 休息室/酒吧
  • 餐館

早餐

  • 免費自助早餐
  • 免費全套美式早餐
  • 自助早餐
  • 餐廳供應早餐

住房政策

  • 入住時間: 15:00
  • 退房時間: 12:00

取消政策
所有預訂必須如果預訂成功後請電電子取消,以避免混亂和沒出現法案到達主機時間前24小時被取消。 75.00 EDF

一起同行者

孩童政策
兒童18歲及以下留在同一間套房與父母免費的。

允許寵物需事先詢問。
服務性動物Permited。
寵物:40磅最大重量,75.00美元不可退還。

服務語言

  • 英文

禮賓小貼士

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

迎賓場地容量

  • 會議室數量: 5
  • 客房數量: 150
  • 最大會議室面積: 2046 sq. ft.

停車場

  • 免費停車場
  • 店內停車場
  • 停車場
  • 停車場

設施

  • 最大容納人數

自然環境

物業的環保行動

環境挑戰對世界各地的人們和生態系統的福利產生影響。我們努力在我們的價值鏈盡可能高效地運作。對於低碳未來,我們減少和監測能源和水的使用。由於我們的承諾,我們減少垃圾填埋場的一部分,我們已經創造了廢棄物的全面戰略,並與世界自然基金會合作,以降低我們的運營和供應鏈中的食品浪費。負責任的採購有差別:我們當地採購商品和服務成為可能。


  •  在地當季食材
  •  參與當地社區

認證

ISO 14001

ISO 14001是國際公認的標準,概述瞭如何建立有效的環境管理系統。它旨在幫助企業在不忽視環境責任的情況下保持商業上的成功,例如:•不斷提高環境績效•遵守本地和國家法規以及所訂閱的其他要求•防止水,空氣和地面污染危害•控制和優化水和能源消費•促進廢物回收和恢復•提高員工之間的環境意識,並訓練他們在活動中採用良好實踐•使用生態標籤的家政產品•使用可持續林業認證的紙張

ISO 50001

ISO 50001基於持續改進的管理系統模型,也用於其他眾所周知的標準(例如ISO 9001或ISO 14001)。這使組織更容易將能源管理集成到他們改善質量和環境管理的整體努力中。 ISO 50001為組織提供了一個要求的框架: - 制定更有效利用能源的策略 - 修復目標和目標以滿足政策 - 使用數據更好地理解和做出有關能源使用的決定 - 衡量結果 - 審查如何很好地了解該政策有效,並不斷改善能源管理。

最有幫助點評 9 28則評論

Amanda Crawford
6 年 前 – Google

8

We stayed 3 nights for our vacation. The lobby is very nice and the happy hour is a nice bonus. The rooms are fairly up to date other than the bathrooms which could use some updated fixtures. When we arrived we noticed the housekeeping had missed cleaning up a towel used by the previous guests, but we didn't complain. Had an issue with the toilet in our room so they moved us to another room close by so they could fix it. We didn't ask to be moved but they offered it which was courteous. Overall we would stay here again.

Robert Newell
6 年 前 – Google

9

Room was good overall. Nice beds and new bathroom. Floor and couch had stains. Breakfast was one of the best I have had at a hotel. All the employees were very friendly

Natasha Fountain
6 年 前 – Google

9

We stay at an Embassy no matter what city we visit and this location did not disappoint. The front desk agents were very nice, professional and helpful. The breakfast was delicious and the room was clean. This is an older location and could use some upgrades but it still deserves 5 stars. I definitely recommmend this location.

Nick Patin
6 年 前 – Google

9

Fantastic hotel! Everything was top notch, clean, and well maintained. This was not your typical hotel stay. The staff was amazing, the managers reception was great, the service was quick and super friendly. The pool limit was 5 which was strange, but not an issue. This was a very nice place to stay, the cost did not match the accommodations! The breakfast the next day was great and they were very helpful with my daughters allergies, and made sure we were well taken care of. Everything about this hotel impressed me!

James Ellis
6 年 前 – Google

8

The location of the place is close to most things. It was easy to find and had most eating places nearby. The room we had (king suite) was a nice size. The best were comfy and the air conditioning worked very good. The "managers reception" that was from 5:30-7:30 was ok. They mostly served chips and snacks and had good drinks (alcohol included). Overall, the stay was good. They even allowed us a late check out.

Danielle Sullivan
6 年 前 – Google

10

Everyone I encountered at this hotel was amazing, the GM clay was extra amazing he made me and my family feel so welcome probably the most interactive General manager I have met he was everywhere, the food and beverage staff Kenyon and the pregnant lady(forgot her name sorry)worked all weekend morning and night they deserve a raise for their hard work. the rooms were clean and updated(better than my embassy i work for) the hotel was very busy due to multiple family reunions going on but the staff made it all work effortlessly. Thank you for the wonderful stay.

Nicole Haas
6 年 前 – Google

7

Always love Embassy Suites! The lobby and breakfast are great as usual. The actual rooms are dated more than other Embassy properties I've stayed at but still clean and comfortable.

Dawna Wilson
6 年 前 – Google

5

Great place. BUT - closed breakfast 20 minutes early this morning. We got cheated.

Shannon Carney
6 年 前 – Google

7

Front desk staff was rude. Other than that stay was fine. Nothing extraordinary. Nice room, a plus that there's a free managers reception with free drinks but don't don't counting appetizers, they were gone fast.

Lecrecia W.
6 年 前 – Google

10

REALLY nice hotel. I come here frequently for work travel. Always clean, breakfast buffet is AMAZING, and staff is always willing to go the extra mile. They have a little "Southern sass", but I love it! Lol! ;)

Ms Understanding
6 年 前 – Google

10

Great value... Between the cocktail hour and free hot breakfast, we saved a lot. The kids had a ball in the indoor pool, and our room was clean, quiet, and up to date.

Ethan Nobles
6 年 前 – Google

7

Somewhat worth the money for the amenities but wouldn't pay over $130 for the room we had. They have AT&T internet so it defiantly isn't high-speed, they need to get Spectrum or practically anyone else.

Chris May
6 年 前 – Google

9

Location is more of a business feel than family feel. Room service food was excellent and the breakfast was dynamite. Staff was very kind and courteous.

ionut burtea
6 年 前 – Google

8

I wish I could rate this hotel 5* unfortunately few things must be corrected

We had a small vacation in Kentucky
We decided to go with Embassy Suites
We read the reviews online before we choose and we kinda expected all this

Pros:
The place have plenty parking availability
It’s located in a quite area
Prices acceptable
Pool for kids
Gym
Fresh an diverse food
Big rooms and clean

Cons:
Some of the main desk people a little rusty and careless
Chlorine levels in the pool it’s way to high
The happy hour have only one bartender and usually the line for the drinks gets longer

Few things need to be mentioned
Breakfast it’s awesome ... you have to try at least once build your omelette
Lunch or dinner at the restaurant it’s awesome and not too expensive
The chefs and waitresses are awesome also the supervisors... I saw them in the mornings picking up and cleaning after clients and helping them to find a table

The management can correct few things and for sure the visitors will appreciate that.

Overall experience : awesome
As result we asked for one more night

Thank you a lot
Peace!

Shannon Battle
6 年 前 – Google

7

Very friendly and accommodating staff. The room was dated but bed was still comfortable. Breakfast was great.

Stephanie Davis
6 年 前 – Google

8

Quick overnight overnight stay at the Embassy Suites. Booked it an hour before we got there & got a great price. Nice layout, very clean, good bar & pool.

Brett Crouse
6 年 前 – Google

10

Comfortable beds, great breakfast as always. Ordered dinner in the hotel, both plates were excellent. Hot tub temperature was too cool to be enjoyable.

Jessica Robinson
6 年 前 – Google

10

Loved the hotel, pool, hot tub and breakfast. I couldn't have asked for a better situation to be stranded in! The staff was wonderful.

The only hiccup is that the shower and curtain had hair everywhere. It looks like this is a consistent issue with this hotel and I did mention it to the desk upon check out. The only thing I requested in return was that the issue be addressed with staff.

Other than that, the stay was perfect!

Debj Isbel
6 年 前 – Google

10

Very nice room. The bed was so comfortable. The breakfast bar was great. Will stay at the Embassy again.

Rachael Koontz
6 年 前 – Google

9

We enjoyed our stay at Embassy Suites. The kids liked the pool. We all enjoyed snacks and drinks at the evening reception. The rooms are updated and clean. The breakfast was really good with lots of options. The staff is friendly and helpful.

Rebecca Bright
6 年 前 – Google

7

The rooms were clean and the staff was very friendly. We had a king suite and used the pullout couch for our children, but the springs we're very uncomfortable. We would certainly get two queen beds next time. Breakfast was nice, overall a great recommendation.

Christina K
6 年 前 – Google

9

Clean. Friendly. Great staff. Bar/restaurant has great food and service. Bed is comfortable. A/C unit is not a window unit which was super great for me due to breathing issues I was able to breathe comfortably. Highly recommended!

Susan Miller
6 年 前 – Google

10

Nice room. Managers reception has good drinks & food. The morning chef Brian was funny, quick and made a great omelet!

Mieghan Damron
6 年 前 – Google

9

Superb! This hotel was recommended by a friend and for good reason, I have zero complaints. The staff was very friendly and helpful. The hotel was very clean and welcoming. The room was spacious and was designed to optimize the space. The bed was very comfortable and there were plenty of pillows. The breakfast was by far the best hotel breakfast I have ever had. They have a chef cooking to order omelets and pancakes. The chef was very friendly and entertaining. The location has a lot to offer. They are close to multiple restaurants, shopping complexes, bar scenes, and more. It was the perfect place for our weekend get away. High recommend!

Alex Burnett
6 年 前 – Google

9

The hotel offered guests free drinks the evening we checked in and that was a great start to our evening. The room was clean and the amenities we're great. The hotel is close to a great shopping area which was enjoyable to explore. Breakfast was nice with an omelette bar and everything. The staff is polite and accommodating. I would definitely recommend this hotel to friends and stay again myself.

Matt Guffey
7 年 前 – Google

9

We stayed here 9/16/17 and had a wonderful stay. The rooms were super clean and big. The hotel was out of the way making it quiet. We set in the lobby and watch the louisville game while we were waited on hand and foot by Elisha. Special thanks to her for giving us a great experisnce. Prices for food and drinks were reasonable. Breakfast was one of the best that i have had in an hotel. we will be back.

Peggy Clark
7 年 前 – Google

10

My family and I really enjoyed our stay here. They have top of the line service and one of the best thing about this hotel was the breakfast! And to the chef (Gerald) that was cooking the omelets, You Did an Awesome job and Deserve an Award!! Not only did you make sure that we were satisfied with our food and stay at the hotel, you were very friendly and seemed to enjoy your job!!!!

Michelle Roan
7 年 前 – Google

8

The room was clean and very spacious. Staff was friendly and accommodating. There is an indoor pool and spa, restaurant and bar. In the evening, the hotel offers free drinks and appetizers and a full, made to order breakfast in the morning. Good location, about 15 minutes from the airport. Pillows are a little too soft but the bed is comfy.

Daniel Wine
7 年 前 – Google

10

Rooms were spacious and well furnished. The bar, snacks, and dinners were excellent. The staff here is phenomenal and very helpful.

Thomas Anderson
7 年 前 – Google

9

Very impressive experience. The staff was very accommodating and the hotel was very well maintained. The breakfast was great, with attentive staff, a constant supply of fresh food, and a well kept dining area. Will definitely be staying here again if possible.

Derrick Nauflett
7 年 前 – Google

8

Our first room had a musty smell. They moved us earily the next morning and the room was perfect. If not for the first room I would have given it a 5. The breakfast was very good and the staff was very friendly.

W White
7 年 前 – Google

10

Hotel was amazing, staff was awesome. Amber at the front desk was funny and a very helpful tour guide. Monty at the bar during happy hour was awesome! Rooms were spacious, hotel has a urban/modern decor rooms seemed to have been upgraded. The weekend we stayed here was full of children for a tournament but we still had privacy and the noise level was not bad at all! My only complaint is the breakfast options could be a little extended. We stay at Embassy suites whenever we travel and this was the one time the breakfast selection was limited. The cook to order line with eggs and omelets the eggs were not tasty and the guy that was preparing the food was kind of a jerk.! I asked him could he make me some scrambled eggs because I wanted them freshly cooked and he advised me that there were eggs on the buffet but he would make them for me anyway if I just had to have them cooked to order. I thought that was pretty rude. Other than that outstanding hotel and front office staff

steph arrington
7 年 前 – Google

5

King suite with separate bedroom, pull out couch. Room is spacious, clean, well equipped. Complimentary drinks & snacks in afternoon. Breakfast in morning. Good location too. Couple of dining options you can walk to. Strong chlorine smell with indoor pool. Lots of kids running around.
Update
After one night, I think it is important to know that pull out couch is NOT suitable for sleeping as a queen bed. There is literally less than 1/4 inch of material separating you from springs. Someone could sleep single on couch, not pulled out. For the price of suite room with intention on family sharing, probably not a good option. No roll aways here either. Disappointing.

Annette Williams
7 年 前 – Google

10

Hotel was amazing and the staff is top notch. Food was great and they took great care of you. We were there when apparently there was a basketball traveling team. The hotel staff and team managed to keep the place immaculate in spite of the kids that were allowed by there parents to run wild. No parental supervision what so ever kids from 4 to teenage treating the facility like a playground. Yet the Embassy Suites team were calm and kept all in order and did everything with a smile and efficiency.

Emma Huff
7 年 前 – Google

7

It had a little gift shop which I thought was really cute. I also have to compliment the breakfast bar because the food was fresh and delicious. The pool took my by surprise, it's a salt water pool!

Jeremy Pooler
7 年 前 – Google

9

Great service, indoor pool was heated but slightly cooler than what I would like. Breakfast was excellent and the bar prices were reasonable. Will definitely stay again

Abhishek Rai
7 年 前 – Google

8

We were in the king suite. Was great. Good service. Clean and pleasant. Brekfast was much better than most of the counterparts.

Andrea G
7 年 前 – Google

9

Beautiful, clean hotel. Great free breakfast & free drinks & snacks (5:30-7:30 pm). Good location near malls, about 15 min to downtown. Comfy beds. Loved our stay & will be back.

Majeid Bidel
7 年 前 – Google

7

Stayed at several local hotels when in town for business. There are some decent other ones, but the nightly drinks and appetizers, service, hot tub, indoor pool, room size and bed set these guys apart. So much so, that I coaxed my boss into setting up our business account here. I visit every couple months and will update my review if anything changes. (FYI - pool rules is no single swimmers, fix it to get a five lol).

Paul Schmutzler
7 年 前 – Google

8

This was a very nice hotel in a good location. It's actually located in a corporate business park, so it's easy to access without much traffic or noise near it.

I was concerned about the noise inside the rooms because of the "atrium" design (all rooms open onto a balcony overlooking the downstairs lobby/dining area). However, since the rooms are suites, there's a second interior door you can close to block out any noise bleeding into the room. We had no issues.

Joshua Fuqua
7 年 前 – Google

9

Room is great. Pool is nice. Lobby is comfy. The breakfast (included with the room) was excellent. Staff is friendly and helpful. The hotel decor has a classy feel and makes you think you should be paying more.

Levi Carroll
7 年 前 – Google

9

The room was very comfortable and the staff made sure we were right at home. We got a great nights sleep and had a great (free) breakfast to get our day going. I will definitely stay again.

Jared Majewski
7 年 前 – Google

4

Always stay at Embassy Suites. This one seemed very understaffed causing problems with the restaurant experience. The staff were very overburdened and you would think staff on a Saturday wouldn't be an issue. Not staying in Louisville again.

Frank Gantz
7 年 前 – Google

10

Every room is a two room suite with a full cooked to order breakfast. Knowledgeable staff with an "above and beyond" attitude. We love staying here.

Samuel Wright
7 年 前 – Google

8

Rooms are pretty good. Complimentary breakfast and happy hour are great. Staff are friendly and helpful.

Veronica Cosgriff
7 年 前 – Google

4

Loved spending this Saturday morning (from 8 am to 11 am) listening to the landscaping blowing away outside my window.
Breakfast should also not end at 9 am, extend it another hour.
Not everyone staying here will be up for a business meeting or whatever before that time.
The food is sub par but it's free so it's expected.
The saving grace was the super comfy beds and the cleanliness.

Kristen Amaya
8 年 前 – Google

10

Tub and showers dated but otherwise great place. Evening reception not exactly what another reviewer experienced. We had stale pretzels and some cheese and salsa. My husband loved the beer and wine selection.
Breakfast was fantastic! Comfortable bed too. We slept like logs.

amanda degman
8 年 前 – Google

7

We checked in and picked our room the day before. That was nice, since we have a child we prefer rooms on the corner. The room was clean and super comfortable. We enjoyed the pool and the free drinks at happy hour. The hot tub had too many chemicals. We ordered dinner room service. We had Teresa's pasta and the Buffalo wrap. It was all tasty, the food was large portion and we could have shared a meal. Drawback is that no salt & pepper or butter was provided which would have been helpful on the stemmed veggies.

Grant Swartzendruber
8 年 前 – Google

6

Pretty good overall but had some pretty major complaints too. I'd recommend this hotel for business travelers but it wasn't great for families. The hotel is mostly updated but the bathrooms could use some updating and the pool was rather small.

Our biggest complaint though was over the pull out couch. My wife and I slept on it one night and had our kids sleep in the bedroom. Unfortunately, it was far and away the worst night of sleep I have ever had. Absolutely atrocious. It was thin, hard, had springs poking thru, and caved in at the middle. We both woke up with wrenched backs and felt awful. I am still so annoyed by it that I plan on writing the hotel and their management here soon. As expensive as Embassy Suites rooms are, they surely can find ANYTHING better than that bed. I honesty would have slept better on the hard ground and sadly, I believe the whole hotel has this same bed as my brother and his family had this identical bed in their room next to ours. I will take comfort over style every single time and this bed was truly painful.

We also were charged $10 for internet even though we never used it, so be careful with your charges and make sure they are correct.

Overall, a decent stay at a pretty nice hotel but definitely some room for improvement as well.

Preston Bodine
8 年 前 – Google

7

Everything about the location itself was stunning, and the atmosphere could not be better especially in the dining area.
Things can get hectic and servers overworked, as well the staff at the desk can make you feel like you don't belong; however, you only have to deal with them during checking in and out. Everyone else there more than makes up for their attitude.

Michael Comstock
8 年 前 – Google

9

The location was easily accessible and easy to find. The main lobby is very nice and the room for our event was well prepared. The food and drinks they provided were fresh and refilled often.

Brandy Birdsong
8 年 前 – Google

7

Very clean and up to date! Pool needed skimmed but that was the only negative. Breakfast was really good. Loved our stay.

keith krushinski
8 年 前 – Google

10

Great location. Huge clean room. Hotel and room was very quiet.

Brian Tissue
8 年 前 – Google

9

Very nice place. Awesome rooms and the beds were great.

Mike Momberg
9 年 前 – Google

9

Wow!, Wow!, Wow! Everything was to perfection. The happy hour, the made to order breakfast, all of the staff were the most friendliest people. Will be back ASAP!

Glenn Grabbe
9 年 前 – Google

10

Very pleasant stay thank you very much. The rooms are bigger than average hotels. There is a bedroom with a door and a separate living area. The location is in a quiet and nicely landscaped area. The hotel staff were nice and helpful. Complimentary breakfast. Workout room with a rack of dumbbells.

Ben M
9 年 前 – Google

4

I don't know why this place gets such great reviews. Maybe people haven't stayed in an Embassy Suites anywhere other than Kentucky? Rooms are just alright. The first room they put me into had stained towels with something pink on them, a dirty shower curtain, stained sheets with black smudges, caulk missing around the tub, and a shower that is smaller than any shower I have been in. I asked them for another room and they were very nice about it and apologized, so the staff is great. Unfortunately even when they upgraded me to a King Executive, the room looked about the same. This time the sheets were slightly less stained (still had a few black smudges on them), the towels looked clean, and the shower curtain wasn't dirty. But, the shower was still tiny. I asked them about it and they said they hear that a lot but all of the showers are the same size. I don't mean a little small, I mean smaller than I have ever seen (about 30-36 inches wide). I've lived in one bedroom apartments with showers that were twice the size and I'm used to Embassy's having large showers. Expect to bang your elbows on the steel bar in the shower stall. If you are with a significant other and want to shower together, this will not be possible. If you of average size like me, this will feel like a shower built for 10 year olds. The bar in the restaurant is nice and the bar tenders were super cool. The hot tub jets didn't work. When I asked about them, I was told "Yeah, those have been broken for a week now and the jets seem to break down every 6 months." So, if you want to use the hot tub, I would ask if it is working a few days before you arrive, and then also hope that your trip doesn't fall in one of the weeks when it is broken and not being repaired. Fridge was supposed to have bottled water in it. Nope. Breakfast was alright. Bacon and sausage was overcooked. The bacon was dry and crunchy and the sausage was like a boot sole. Potatoes were cold. I've stayed in many an Embassy and I would consider this location one Embassy's trashy in-laws. Again, this might be nice by Kentucky standards, but I don't travel to this end of the country much. 2 stars (1 for the staff being polite and another for the bar tenders). Otherwise, this is what I would expect from a Super 8. I will definitely be checking out a different hotel if I come back to Louisville.