 5 818則評論

Homewood Suites by Hilton Southwind - Hacks Cross

3583 Hacks Cross Road, Memphis, TN 38125, United States 地理位置

Homewood Suites by Hilton Southwind - Hacks Cross

IS酒店是100PCT禁煙
該Homewood Suites酒店希爾頓孟菲斯黑客十字酒店位於南風*商業區在田納西州孟菲斯的心臟,是幾家公司,包括聯邦快遞全球總部穆勒產業托馬斯和貝茨耐克公司和國際紙業步行距離之內。另外步行距離內的幾家餐館,如東區燒烤邊框上的迪克西咖啡廳和眾多的快餐店。該Homewood Suites酒店希爾頓酒店位於田納西州孟菲斯提供123套房,包括一,兩個臥室的套房。這田納西州孟菲斯Homewood Suites酒店希爾頓酒店提供免費套房開始熱早餐,並有很多田納西州好客的歡迎款待週一至週四晚上。在Homewood Suites酒店也有一個24小時套房店的室外游泳池和運動場之外的烤架現場洗衣設施免費高速上網行政商務中心,健身室和酒店的班車,酒店/ 700時的5英里半徑範圍內1000 PM /。請隨便一點,就像在自己家一樣。

The Homewood Suites Memphis/Southwind is located in the heart of Southwind's Business District and ten minutes East of I-240. We are conveniently located near Memphis, Germantown, Collierville and Olive Branch, MS.

客房

飯店

  • 互聯網
    免費上網
  • 免費無線上網
  • 大眾運輸
    免費停車場
  • 店內停車場
  • 停車場
  • 安全停車場
  • 火車通道
  • 交通服務 - 當地
  • 交通服務 - 當地辦事處
  • 前台
    24小時前台
  • 行李擱置
  • 提前入住
  • 迅速辦理入住
  • 迅速辦理退房
  • 前台
  • 提供延遲退房
  • 離崗工作
    商務中心
  • 書桌配有電源插座
  • 影印中心
  • 一般
    空調
  • 暖氣客房
  • 室內走廊
  • 禁煙客房
  • 私人浴缸或淋浴
  • 公共區域空調
  • 飯店服務
    24小時保安
  • 取款機
  • 乾洗
  • 消防安全標準
  • 全方位家政服務
  • 雜貨購物服務
  • 吹風機
  • 家政服務 - 每天
  • 燙衣板
  • 洗衣/代客服務
  • 飯店內洗衣房
  • 保險箱
  • 保安
  • 夜床服務
  • 代客清洗
  • 代客乾洗當天取件
  • 喚醒服務
  • 餐廳商店
    禮品/書報亭
  • 雜貨便利店
  • 與他人同行
    歡迎兒童
  • 可攜帶寵物
  • 無障礙設施
    無障礙設施
  • 電梯
  • 活動
    會議設施
  • 晚間招待會
  • 會議室
  • 環保設施
    參與當地社區

客房

  • 通訊
    多線電話
  • 免提電話
  • 兩線電話
  • 語音信箱
  • 寢具
    嬰兒床
  • 沙發床
  • 浴室
    浴室設施
  • 浴盆
  • 浴缸/淋浴組合
  • 餐飲
    咖啡/茶壺
  • 全套廚房
  • 廚房
  • 小廚房
  • 冰箱
  • 娛樂
    所有新聞頻道
  • 有線電視
  • 提供CNN
  • 報紙
  • 商務
    複印機
  • 數據端口
  • 電話附留言燈
  • 一般
    房內獨立空調控制
  • 鬧鐘
  • 火災警報
  • 熨斗
  • 可調節的暖氣/冷氣系統
  • 煙霧探測器

娛樂

  • 游泳池
    室外游泳池
  • 游泳池
  • 泳池
  • 健身房
    24小時健身中心
  • 心血管鍛煉
  • 健身房
  • 健身中心
  • 運動
    高爾夫球
  • 網球場

餐飲

  • 膳食計劃
    自助早餐
  • 免費自助早餐
  • 免費全套美式早餐
  • 特別關注
    免費雞尾酒
  • 免費晚宴
  • 免費客房內咖啡或茶
  • 大堂咖啡服務
  • 迎賓飲料
  • 綠色食品
    在地當季食材
  • 廚房設備
    燒烤烤架
  • 餐廳商店型態
    雞尾酒酒廊

早餐

  • 免費自助早餐
  • 免費全套美式早餐
  • 自助早餐

住房政策

  • 入住時間: 15:00
  • 退房時間: 11:00

取消政策
所有預訂必須消方法HOST下午6點時間,除非交押金IF此預訂已被電子方式請取消IT電子方式避免混亂和沒出現BILL政策可能發生變化

一起同行者

孩童政策
兒童18和與您分享一個房間時免費入住。

允許寵物需事先詢問。
可攜帶寵物 - 中型 - 50磅 - 75.00不可退還費用

服務語言

  • 英文

禮賓小貼士

Stop by our dining room Monday through Thursday evening to indulge in our Complimentary Evening Social. Socialize with friends, family and even the Homewood Suites staff while enjoying beverages and "small plate" offerings - they are just the right size as an appetizer or a small, satisfying meal.

迎賓場地容量

  • 會議室數量: 1
  • 客房數量: 123
  • 最大會議室面積: 870 sq. ft.

停車場

  • 免費停車場
  • 店內停車場
  • 停車場
  • 停車場
  • 安全停車場

設施

  • 保安人員
  • 最大容納人數

自然環境

物業的環保行動

環境挑戰對世界各地的人們和生態系統的福利產生影響。我們努力在我們的價值鏈盡可能高效地運作。對於低碳未來,我們減少和監測能源和水的使用。由於我們的承諾,我們減少垃圾填埋場的一部分,我們已經創造了廢棄物的全面戰略,並與世界自然基金會合作,以降低我們的運營和供應鏈中的食品浪費。負責任的採購有差別:我們當地採購商品和服務成為可能。


  •  在地當季食材
  •  參與當地社區

認證

ISO 14001

ISO 14001是國際公認的標準,概述瞭如何建立有效的環境管理系統。它旨在幫助企業在不忽視環境責任的情況下保持商業上的成功,例如:•不斷提高環境績效•遵守本地和國家法規以及所訂閱的其他要求•防止水,空氣和地面污染危害•控制和優化水和能源消費•促進廢物回收和恢復•提高員工之間的環境意識,並訓練他們在活動中採用良好實踐•使用生態標籤的家政產品•使用可持續林業認證的紙張

ISO 50001

ISO 50001基於持續改進的管理系統模型,也用於其他眾所周知的標準(例如ISO 9001或ISO 14001)。這使組織更容易將能源管理集成到他們改善質量和環境管理的整體努力中。 ISO 50001為組織提供了一個要求的框架: - 制定更有效利用能源的策略 - 修復目標和目標以滿足政策 - 使用數據更好地理解和做出有關能源使用的決定 - 衡量結果 - 審查如何很好地了解該政策有效,並不斷改善能源管理。

最有幫助點評 8 18則評論

Vanessa Powers
6 年 前 – Google

10

The stay was good. The best part was Betty Guy she was the greatest. Love how friendly she was and very personable. Had the best conversation with her. Would come back to stay just to see her.

robinette baldwin
6 年 前 – Google

10

This used to be my favorite hotel!
I recently had to make a trip to memphis for a family emergency. I was in town from 8-21 thru 8-27.. There was no Homewood Suites available until my last night here. We were a family of 7 so, we requested the 2 bdrm suite. Upon our arrival customer service was pleasant, she advised us that we had to park in the back and the luggage cart would be by the elevator, well we had to walk the whole hotel to find one; way down by the elevator where the pool is, (talk about getting your steps in) then we get all of our luggage prepared on the cart and loaded in the elevator only to find out that the elevator was having a breakdown issue. We waited like 4-5 min and it would not move. I didn't want to seem like I was ge to complain.. so I didn't. We had to push our luggage cart all the way down to the other elevator.. we were on the 4th floor..432.. down by the other elavator that wad having issues... ugghh.. it was a hot day so we decided to go the pool.. the pool was dirty.. we did our best cleaning it. The cloudy water made it appear that it hadn't been cleaned all day. Awe..We took into consideration the pool was outside. And got in after trying to clean it.
The room was nice and spacious. Clean in appearance. My grandson was going to be the one on the pullout couch. He pulled out the couch.. there was old popcorn on the bed. The pillow for his bed had stains all over it. We'r called down to the front desk. Housekeeping brought up new Linen and a pillow, but didn't seem pleasant about having to do so. We'r had to call twice about the pillow. We thought about cooking to save money on eating out. We made tacos, rice, and vegetables. I have never seen the most worn out mismatched pot set ever.. eww. Now i'm forced to use them. For a room that could house up to 8 people, we only had 4 plates, no bowls; no spoons, a rusted chef knife, one butter knife, no paper towels, no pot holders (as i'm used to from my previous stays at homewoods.). The dish soap was watered down. There was no big serving spoon available, the spatula was the only serving utensil available; and it was dirty from the dishwasher.. and then it kept separating from the handle; not easy to make tacos.
Ok, the beds were very springy.. the mattress in the single king bdrm the sham was dirty like something spilled on it and was never changed and the bed was not comfortable, the pillows need replacing, very loose and worn down. In the 2 king the bed closest to the window had a metal rod sticking out the mattress, where my daughter leg got punctured and bled. Maintenance tried resolving by pulling the mattress to cover it up.
I believe this hotel put itself in a premium class especially by its pricing, i only gave it 5 stars cause I want people to read my review. It only deserve 3 stars. But even their breakfast wasn't all that great. Betty was a great and sweet host (keep her around) .. but I'm used to whip cream and strawberries for the waffles, there was none. No chocolate milk. And, I don't know why there is never any cheese available for the eggs! Ididn't see any boiled eggs. Your juice has never been good. So I don't bother to try it anymore. I drink your coffee or tea.
Thank you for having washing machines and dryers available. We like to have fresh laundry leaving.
I can't say that I won't stay here again, but I just pray that things improve, because we pay a lot of money to stay at your hotel chain and things shouldn't get worse they should improve. It used to feel like a home away from home!!
I felt like I deserve a refund. Maybe someone will contact me about my daughter injury and about our stay! 🤭

Rhiannon Cooper
6 年 前 – Google

7

Good hotel. Lovely suites. The whole disjointed building thing was surprising and odd.

Jamarian Daniels
6 年 前 – Google

9

We stayed here during our family reunion. The location was a little out from everyone else, but it was worth it. The rooms were nice and clean, and the highlight was the great customer service we received from Ms. Betty during breakfast. Her conversation and attentiveness was priceless, and my 8 year old son loved her. Thanks Ms. Betty, we appreciate you!

aidan tarkington
6 年 前 – Google

8

The Homewood is a nice place to stay. I find the accommodations reasonable and service prompt. Cleanliness is good but I have seen better at other locations. Front desk was quick to help on any issues.

Stephen Ryland
6 年 前 – Google

5

Friendly staff, but the room was a little uneven. The tile was a little sticky and there were several stains on the carpet. On the other hand, linens were fine and the shower was great. The hotel layout is also a little funny. The lobby is separated from the rest of the hotel, making it a little harder to unload and get to and from breakfast.

Andrew Sadlis
6 年 前 – Google

10

Great rooms. Clean. Got a great rate when in town for our son's baseball tournament. Best hotel I have ever stayed in in the price range.

Duane Moore
6 年 前 – Google

9

Rooms were very clean, staff was friendly. Only complaint is that breakfast is not quite up to many other hotels. What was there was good though.

Ann-Marie LeBlanc
6 年 前 – Google

10

One of the nicest hotels you'll find. Spacious, modern rooms. Great price.

MrsPaula Kelly
6 年 前 – Google

4

I wasn't happy with service. But the hotel was clean and the staff was polite. They have a basketball court and a large outdoor pool. But we never got towels and I did not like the factor they did not make up our bed. We requested our trash to get picked up and they said they would be up and they never came. Also the hotel rooms and the lobby are in different buildings so we had to walk outside in the rain to get to breakfast. This wasn't good.

Sherri Bowen-Green
6 年 前 – Google

9

Very clean and quiet. I would definitely stay again and recommend to others.

Chandra Mckinner
6 年 前 – Google

10

This place is great. Love the rooms, breakfast and hotel

Dustin Cramer
6 年 前 – Google

10

I have stayed at Homewood Suites several times. Really enjoy the breakfast and evening socials. Rooms are nice, but could use some refurbishment in some of the rooms. Minor details. Other than that Great place to stay and I will be returning again many more times.

Shelby Proctor
6 年 前 – Google

5

An average experience. Newly remodeled rooms. Breakfast was below average. Room we're clean & staff was just average.

Jenna Wallace
6 年 前 – Google

10

The hotel was nice and the staff was courteous. They have breakfast everyday and dinner 4 days a week. Our family really enjoyed our stay.

Gwendolyn Rucker
6 年 前 – Google

4

I checked out after finding a mattress pad cover soiled with menstrual blood on my bed; the mattress did not have a stain. I had been at the hotel for approximately 20 days. I asked front desk on Monday night to make sure my linens were changed and this is what I noticed on Tuesday night when I was about to get in bed, same linens & the soiled mattress pad cover There are only 2 explanations, 1) the soiled mattress pad was left on the bed when the previous person checked out 20 days before and I had been lying on it the whole time or 2) someone purposeful put the soiled mattress pad on my bed. On the days where I left the room before 9am, the bed was always made up nicely and it was made up very nice when I returned on Tuesday. This has traumatized me to think that people would do this. The breakfast staff, front desk, & Shuttle driver were wonderful, but I will never recommend this HomeWood Suites. I told the front desk clerk & she got the manager and the manager said they would make sure their housekeeping staff knew to use clean items. And yes, I showed her the pictures. Definitely, not Hilton standards. 2 stars because of the breakfast staff who deserve 5 stars. I slept on the sofa Tuesday night & just want to cry every time I think of this.

Denus Hayes
6 年 前 – Google

7

Great location and good price. I enjoyed the stay and I would come back. I recommend this location for a nice home away from home.

Jahid Rahman
6 年 前 – Google

6

Security is too bad here... the night we checked in, they had 2 break-in in 2 of the other guests car. Be careful if you are staying here...they do not have any camera out side. I mean CC TV cam...

Vidyasagar Uddagiri
6 年 前 – Google

10

Great location and comfortable place to stay. Excellent guest facilities with great dining and shopping near by.

Bryan Rivera
6 年 前 – Google

8

Nice suites, free breakfast, free beer and food from 5 to 7 pm! Staff is super friendly too!

Vince Scardina
6 年 前 – Google

9

Very comfortable and nicely furnished room, close to FedEx world headquarters. Nightly socials were a nice touch. Staff was helpful and very pleasant.

Elaina Jackson
6 年 前 – Google

6

Our stay was normal. The rooms were clean and offered enough space for my family of 6. Two queen beds and one pull out. The breakfast was BAD. I did not enjoy any of it. All in all, the stay wasn't terrible or great.

liz nelson
7 年 前 – Google

10

I prefer Homewood Suites over many others. Their hospitality is absolutely wonderful. The breakfasts are delicious and changes each day along with their social horse new evenings Onda hru Thursday. Great food, very clean suites, very comfortable beds, full kitchen with two burner stove, microwave, coffee maker, full size fridge, dishwasher, and real dishes. I always feel pampered when I stay at Homewood Suites. It's hard being away from home on long business trips, but Homewood Suites makes it a little more bearable. If you have four legged fur family, they're welcome too. CUDOS to Homewood Suites.

William Gothard
7 年 前 – Google

7

Absolutely fine Hilton property. The best complimentary breakfast I have had at a Honewood Suites. The hotel staff was very friendly, courteous, and helpful. Access to the hotel is a little challenging from a very busy thoroughfare. It sits behind a Hampton Inn. Plenty of good parking spaces.

Shawn King
7 年 前 – Google

7

Convenient to the interstate. The parking lot was well lit. And we felt safe even returning late at night. The employees and too all be really happy to work there and were super friendly and helpful!

Antoinette Johnson
7 年 前 – Google

7

Hotel was in a nice location and the rooms are clean and beautiful. The pool was nice and breakfast was good. The only issues we had were some weird noise that was constant at night (think we were near either maintenance or other room) and it took a while for them to bring our pack and play.

Fernando Correa
7 年 前 – Google

8

Nice looking place, decor is awesome. Modern and comfy.
Layout of the room is really Nice. Breakfast selection was adequate but not hot enough.
Just a few minor issues that I will comunicate with the front desk like a loose faucet. Nothing mayor really. Overall really enjoy my stay in the property. Love having a mini full kitchen. The pool area looked very nice Plus they have grills for ppl to use. Big plus for me.

Wally Ogilvie
7 年 前 – Google

6

Just OK. Breakfast was great. Dinner social hour was extremely limited quantities. 5 o'clock had good selection. By 6 most food was gone.

Lashawn Nelson
7 年 前 – Google

10

The hotel is great very welcoming I got to make it to the manager's reception I didn't want to go back out so I got something to take back to the room very quiet was off to myself which was good for my study time f&b and front desk was awesome my room was great sleep good. When I come back I will stay here thanks for a great stay oh and housekeeping and maintenance y'all were great as well my room was well taken Care of thanks again I really enjoyed myself.

Jennifer Ross
7 年 前 – Google

9

I visit this hotel every 3 months for work. This hotel is always clean and has the friendliest staff I ever encountered. Betty is the sweetest woman and I look forward to seeing her every time I come.

Jean Logan
7 年 前 – Google

9

The staff, service, and Hospitality was EXCELLENT. I had a room on the fourth floor and it was a strain on my Asthma. They immediately switched my rooms, sent someone to assist me with my luggage and provid e d me with a complimentary dinner that was sooooo good. Awesome place to stay

alisha hill
7 年 前 – Google

10

Staff was extremely friendly. Facility was very well kept. Service was awesome and we were made to feel at home. Loved it

John Causley
7 年 前 – Google

10

Location is nice, close to downtown, room is fantastic (almost like having a small apartment) and people have been friendly. Only downside my side of hotel backs up to shopping center where garbage trucks make lots of noise early in the morning

Kim Glick
7 年 前 – Google

9

Staff is friendly and helpful, rooms are nice and kitchen has everything you need

Fran Kipper
7 年 前 – Google

10

Really nice accommodations. Marty, Betty and the crew really make you feel at home... They made the difference here from hotel to a place you enjoy staying.

Michael Nastasi
7 年 前 – Google

9

Attended training in conference space with entire regional comapnay, great accommodations, food and service!

Aaron Blankenship
7 年 前 – Google

6

Hotel was nice, decent sized meeting room on the first floor. But the "breakfast" for the meeting was... Bagels. Does anyone really want bagels? Anything else please.

Eric Boller
7 年 前 – Google

7

The staff is extremely friendly and goes out of their way to make you feel welcome. The suites are spacious and nice.

James Caldwell
8 年 前 – Google

8

Suites are laid out well and have a little living room separate from the bedroom, 2 TVs, kitchenette, dishwasher, full sized fridge, silverware, cookware and dishes. Complementary breakfasts and happy hour with food are also served. Has a little fitness area and an outdoor pool. Rooms appear well kept and clean. Service has been good so far. I would recommend.

Matthew Toms
8 年 前 – Google

4

So I've stayed at Homewood suites all over the country and normally they are very well kept and beautiful. This one in Memphis at hackscross is by far the worst one I've stayed at. Poor customer service, poor room quality and everything just feels dirty. Definitely do NOT recommend staying here.....

Carter Calef
8 年 前 – Google

8

Very nice facility. Stayed in a room with a stocked kitchen even. Love the bathroom mirrors with the light all around them. Friendly staff.
Breakfast was average, but not kept warm so had to microwave on a Styrofoam plate, which causes cancer.
Fan blades needed dusting and shower took both hands to turn on it was so stuck.
I would stay here again.

Chad Coulter
9 年 前 – Google

6

Below average for a homewood suite. I normally love these places. The staff was really friendly. The place just was not kept up as well as usual.

Diamond Ford
10 年 前 – Google

9

They look so beautiful.

Chip Rowe
11 年 前 – Google

7

I feel like I have spent most of my adult life in this hotel while on my project. I am a Hilton junkie and without a doubt they have the friendliest staff I have seen in some time. Breakfast and a light dinner buffet with wine and beer every night (except weekends) helps break the monotony.

Chadwick Bison
11 年 前 – Google

9

I have stayed at this hotel 20+ times over 8 years and have never been disappointed. They may not have had the most up to date in room TV's or workout equipment each stay (they do now) but they have one thing that only one other hotel I frequent has - they welcome me as a friend. I stay in hotels for business 100+ nights a year, and this is one of two where I truly feel welcome