Recently updated with a slick modern design. The rooms are comfortable and clean. When we arrived there was a bit of a rush of Guests checking in, even with that challenge, the check-in staff were fast and friendly.

Very nice hotel. The beds were amazing and comfortable! I had one of the best nights of sleep there. The lobby was very welcoming and made you felt right at home. The check in staff was amazing. I think it was, Marlix, that checked me in the hotel. She was very helpful and went well over the top on making my family's stay here perfect. I definitely would stay here again if we're in the area.

Always had a good experience here. Security lines aren't to bad for a large airport. Any airline I have used people were always great.

Let me begin with the front desk staff. Marelix checked us in quickly and efficiently. She is warm and friendly and was smiling! I have stayed at several hotels in the Orlando area. I am accustomed to hotel staff being rushed and somewhat detached. Marelix warmth and hospitality will bring me back here. The room is nice and the beds super comfy. Also the young man who assisted with our bags was very nice.

The shuttle to the airport was fine and the room overall is very nice. Unfortunately when we arrived at 12:30 a.m. they were still cleaning rooms and we had to wait roughly 20 minutes before they were able to check us in. We had also reserved a King room but were given a two Queen instead. Once we arrived to the room, the carpet was soaking wet on one side of the room. By that point it was already after one and we just wanted to get to sleep instead of fighting it. Would not recommend.

Nice room. Comfy bed. AC works. Very important. Didn't try the food but there is a lot around to eat. And it's right by the airport. No free parking for guests but it isn't expensive. I wish the rooms had something to make hot water or a microwave. But not the end of the world. Over all I've enjoyed it. But it's my honeymoon... So I might be biased due to the company I keep.

Hotel somehow booked me 2 rooms and i didn't find out about it until i checked my credit card statement. After numerous phone calls over 2 months they finally issued me a refund. Overall my stay was good, and the location was convenient. friendly service at check in/out, and overall the facility was nice, even though it was under construction.

This location is super nice, Easily one of the nicest hotels my business travels have taken me on. My only issue was the elevator to the 7th floor didn't work, so I had to ride the elevator all the way up to 6 and then back down to 1 (2) times before I realized what was happening. I'm sure that issue has been resolved by now as they were in the middle of construction.

This is a beautiful hotel, currently being remodeled. The rooms are beautifully decorated. The bed side table and desk have multiple easily accessible outlets, which is great.
There is a nice flat screen TV, a mini refrigerator, a Kureg coffee maker with coffee. The room doesn't have a microwave, and that is important to me.
The staff at the front desk, restaurant and bar were great, as well as the food. I enjoyed the breakfast buffet and dinner several times during my stay.

On the highway, convenient to get to but no view, cool open bar area. Construction is going on and there is no covered pool. Fitness center in its own room outside. Concierges were very nice. Clean simple room. No continental breakfast.

I revisited this Holiday Inn expecting the construction to finally be finished -it wasn't. The lobby is still in pieces. All three elevators are obnoxiously slow to open and travel.

I did stay in one of the updated rooms; it smelled of paint. Power and charging outlets were well placed around the room and there is a hidden mini fridge in the dresser. There is also a rollaway desk and rolling chair for those willing to sit next to the a/c unit.

Most lights are controlled by their switches; the ones near the bed headboard are very hard to reach from bed and without hitting the light's shade or arm.

Unfortunately, there are NO microwaves available for guests to use anywhere in the hotel. I was informed they may not be replaced in rooms in the future either. Plan accordingly.

The shower door also only slide open at the far end of the handle so you are hit with cold water immediately when turning it on. The showers curved design and smooth rolling doors look nice, though.

Pictures were posted separately.

Very nice hotel with newly remodeled rooms and bathrooms. The lobby is still very torn up, probably a fee more months until it is complete. Comfortable bed, nice pillows, room was quiet in spite of being close to the airport. I had an issue with my bill that was quickly cleared up but they almost charged me for something that was not my responsibility. Cons: no free breakfast, they charge about ten bucks. Second there is a six doller charge for self parking.

This place was being renovated so I am doing a middle if the road review. Stuff in my room was broken and there was alot of construction. Hopefully this review will change in the future fir the best. But until then 3 stars.

The hotel is under the finishing stages of a major renovation. The updated room was decent for being near the airport. The lobby should be really nice once finished.

Awful place. We booked several months ago, asking for connecting rooms. When we arrived, the building was in total disarray - full construction mode. We checked in and the front desk person said she "tried" to get our rooms as close as possible, but they were down the hall from one another. Not really a big deal, if that was actually the case. Fast forward to entering room... horrible smell, mold, cracked furniture, water was sputtering because it had been turned off. We actually could not hear each other talking in the room, the construction noise was unbearable. We went to the other room - which was "as close to ours as possible" - it was the opposite, clean, updated, quiet! When we inquired at the front desk about getting a different room, they moved us just a couple doors away from our other party. Which was a good solution for us, obviously! If you get a "new" room, you will be fine. However, if you are stuck in the construction zone, it will be impossible to relax during the day. Good luck!

WOW! When I say it was a complete transformation I'm not kidding. They're still working on the lobby but man those rooms are a hell of a lot better than when we came here during the summer. Cant wait to see the lobby and starbucks theyre gonna add.

Very nice accommodations. Great grounds and plenty of things to do. Close to the parks.

The hospitality representatives were excellent. Very helpful. But the facility is under renovation and amenities were not up to par.

Nice place, but under construction and being a retired plumber, there were odors coming from site. Great pool, lots to eat in the area all walking distance. Great shuttle service to airport extremely reliable. I will go back after construction.

The review is not a knock on the staff, but the hotel is under renovation, so the bar/breakfast and dinner areas are lacking. Found a spider in my bed also, but that is more Florida than anything else. I am here for a fine day stay, they quickly changed my room, since mine was supposed to have a fridges and did not. I'm sure this will be a four or five star one renovations are done.

Rooms are quite old with noisy fridge and furious AC unit under the window which woke me up every time it runs during the night. I didn't dare to turn it off otherwise temperature in the room rises dramatically. Personnel is less than helpful. There is no hair dryer in rooms (I had an executive suite). I call front desk and was assured that one will be delivered to my room. It was indeed after one and a half hour when my hair dried out already naturally. Moreover I was deadly asleep at that time after long and devastating flight, I placed DND tag in the door'd receptacle hoping it would stop intruders. It didn't work unfortunately. Housekeeping broke into and woke me up ignoring the sign. Very inattentive staff.

As a person that travels for a living; shuttle times are wildly important. If one person on check in says "on the quarter hour" and I plan my departure based on that and then in the morning the person (rudely) says "around 8 o'clock", at 7:25 so not even the half hour, it VASTLY impacts a travelers day. Not to mention the construction on the property makes the amenities non-existent. Understandable, as it does happen, and will end up making the property nicer at completion, but should be a little more explained. The shuttle issue is not ok - cost me time and money.

I picked up my boss who spent the night at the hotel. It's under construction. On the upper levels the air-conditioning in the common areas/hallways felt as though it wasn't working. However, parking was free because of construction and the price was reduced because of construction. Staff was nice and personable. That was bonus! I'd ask if they are still under construction before staying.

Stayed here as part of a package with shuttle service to Cape Canaveral for a cruise. Very nice, clean hotel with many restaurants in area within walking distance. Hotel offered free continental breakfast and shuttle service to airport.

Great location to airport. Clean, cozy rooms. Restaurant food was very good. Front desk staff as friendly and helpful as it gets. We enjoyed our stay.

Nice hotel, but very happy they are renovating. Building is definitely due for upgrades. On the plus side, due the ongoing renovation, parking was free, breakfast was free, and the bar had the cheapest hotel drinks I have ever seen. Also, the staff was super friendly and helpful.

We were in the last two nights of our honeymoon and when we got to the counter we received a luke warm welcome at best. Our toilet paper had not been changed and no one changed our sheets or towels few nights we were there. We were also never told on any website or in person we would need to pay for parking. The only good thing about this hotel was the location. There are plenty of other quality hotels in the area. I wouldn't say don't stay here, but if you do, don't expect to be welcomed, or taken care of well. You will also need to go out for breakfast as they charge a very large amount for less than adequate food.

Very nice hotel. Close to the airport and many restaurants. I would definitely stay here again!

Great food and professional service. I go there once a year for an event and am absolutely amazed every time

Very nice hotel and newly remodeled. I would stay here again. It was very clean and the hot breakfast was very good as well.

Stay here for work at less once a month. Very close to airport, restaurants and stores. Van is very reliable. The rooms need a little bit of updating and some of them smell moldy. However the beds are really comfortable.

This hotel is very nice with it's large pool and fitness center. The beds are quite comfy however the rooms in general are very basic. Lastly, the hotel staff are really nice.

Excellent lobby services and venue location for our seminar. The staff were very friendly and accommodating, as well.

Clean quiet comfortable room. Nice pool area and a good happy hour in the lobby bar.

Great service! They solved an issue with the booking of our room when we arrived and speedily handled everything with efficiency and care. Our room was clean and cozy while the breakfast buffet offered good (and delicious) variety.

We stopped in this Holiday Inn to pick up our rental car and it was beautiful. There was complimentary fruit infused water and it was decorated beautifully for the holidays.

Good location close to the airport. Pretty decent gym. Area offers variety of restaurants and shopping. Rooms are comfortable.

It's the holiday in. Shuttles from the airport and to the hotel was nice and easy. Enough of a variety for food places next to the hotel to keep everyone happy. I'd definitely stay there again.

Hotel shuttle driver very helpful, front desk very nice, restaurant waiter awesome, food we ordered medium rare steak but it's coming well done . Not that good for tht one. Carpet outdated. But the friendliness of the staff (driver, front desk and restaurant waitress) covering everything.

Beds were good, price was ok for the area. Parking is not free... when almost every hotel around it has free parking. Clean rooms, freindly staff. Would stay again, just wish their amenities were up to par with surrounding hotels. The pool looked awesome, but we dis not have time to go.

They only have one shuttle running ever 30 mins and they can't take everyone at once. So if there are to many people someone has to stay behind and wait 30 mins

Needed a hotel room the night before my flight so we used our IHG Rewards and booked a room with a king size bed, which was perfect for what we needed! We ended up with a 6th floor room with ice cold a/c, a mini fridge and a much needed kuereg to start our morning off right with delicious coffee!! The great customer service was just a bonus!!

I stay here quite a bit, the location is great with convenient access to the airport and Orlando. The rooms are clean and comfy, the pool area is a great place to unwind. The staff is wonderful, and the hotel's restaurant is reasonable and good. There's also of plenty dining options within walking distance.

When we checked into the room, the room smelled damp upon entering. It was also pretty dated. We noticed it felt quite warm, but the air conditioning was on. Thinking the thermostat was just turned up, we proceeded to turn it down in hopes of it cooling down. We proceeded to grab some dinner at the restaurant in the hotel, and came back about an hour later. It had not cooled down. We called the front desk, and they said they would send someone over from engineering/maintenance. He arrived a short time later. We were exhausted at this point, and just wanted to go to bed, as we had a flight the next morning at 6am, and it was almost 11pm. He took a look at the unit, tried to fix it, and said he would have to replace the whole unit!

I would have assumed that they would have offered to put us in another room, versus having to sit there waiting for the gentleman to roll out the old unit, grab another one, and install it. They may have been sold out that night, but at least someone could have informed us. The gentleman from Maintenance was very nice, and put it in as quickly as he could. This unit did work, but it was super loud. At that point, we just wanted to go to sleep.

We stayed one night. We got in late but the desk and check in was quick and friendly. Free wifi is a plus. No continental breakfast tho. The room was good but the heating was either freezing cold or warm and nowhere in between.

Room was decent. Still wish Holiday Inns had better options for dining. Especially for the cost! Also had to pay for parking which was disappointing.

This hotel is nice, although it shows some wear and tear in places. The service is excellent, and I have no complaints. Also hands down one of the most comfortable hotel beds I've ever stayed in.

Very friendly staff, and plenty of restaurants near by. Decent rooms.

I had a mix-up with my reservation and there wasn't a room left available but Merna the hotel manager went above and beyond to take care of everything! I spend about 10 nights a year in mid-tier hotels like Holiday Inn and I'd rank the room and the cold shower "3 Stars" at best...