Beautiful design hotel. However the room is rather basic. Dinner and breakfast buffet provide lots of choices. Well presented but average in taste.

Nice & very clam place for enjoy your holidays. Love the location. Also better place for wedding ceremonies !!

Best Hotel to stay in Kandy overlooking the Mahaweli River. Misty mountains and the cold breeze is the finest. Rooms are good and friendly service. Their food is at best.

One of the beautiful hotel in the Hill Capital Kandy. First of all I love the location which is picturesque . This place is very convenient for occasions like wedding. Hotel Staffs are very friendly. I highly recommend this place.

Felling comparable nice location n Friendly Service. Good place to stay n Relaxing your mind.

Great location, really pleasant and clean rooms. All of the people are incredibly helpful and generous with their time and advice.Comfortable, great food and great views , what more can you ask. All the staff were genuinely helpful and informative. Lots to see and do close by. An ideal base for the Kandy town. The hotel is a notable local venue, and was used for a wedding party while we were there. This was an added entertainment and added to the experience.

I liked the atmosphere very much. The welcome was good, the staff was very polite and friendly. A steward accompanied us to our room and gave us a brief description of the place. On arrival we were tired and hungry, and it was a pleasant surprise to find that there was a complementary high tea. Dinner and breakfast was sumptuous. The hotel has a lot of interesting little gardens which can be explored during the day and even the swimming pool is remarkable, with a little baby pool and an artificial waterfall. There is a tennis court adjacent to the pool. There is also a children’s play area. overall, a very pleasant stay.

For some period one of the few hotels situated in Kandy with star class category. With it’s location near to Mahaveli river and the Thennekumbura bridge it has a magnificent view.

The food was ok and the service is at a adequate level. Newly built rooms and banquet halls to meet customer demands. Valet parking is available.

Value for money . Excellent customer staff , service and food. Even the training staff is of high standards. Wish to go again and saty once more in future.

This hotel has a nice modest architecture in harmony with nature. I loved the pool alot.

One of the greatest luxurious hotels in Kandy!! Love the food and the desserts served. Also they got really friendly staff that keep a smile on their faces!! The overall structure and architecture of the hotel is magnificent!! They got a great pool and many more. The rooms are very well maintained and beautiful. The scenery from the balconies are just breathtaking. I would recommend this hotel to you!!

it's a wonderful place! however some of the services needs to be enhanced, example : the tennis court is at the edge of a hill and balls could easily drop and be lost (u have to pay 200 rupees for each lost ball!! ) , the buffet is not waw but bit overpriced.

Very nice hotel for any type of event or occasion and with a selection of rooms available with very nice views it is one of the top hotels in Kandy. We went once for a dinner and another occasion for tea and on both occasions we were very pleased with the service and the food. With a wide variety of foods to select from and you are spoilt for choice if you are attending a buffet or they have themed nights to suit popular occasions. They have very nice views from the hotel and I would love to go there again.

Very nice complex, staff are friendly and helpful. A couple of minor issues were dealt with promptly. We had a hotel driver take us on an excursion and he could have been a bit more attentive to what we asked for rather than pushing his own suggestions several times after we already declined

Very nice hotel with big rooms and bathrooms. Buffet menu for breakfast & dinner are really good with lots of choices. Absolutely a place to stay in Kendy.

Earl's regency located on the banks of river, all rooms have separate gallaries which gives a nice view of green hills of Kandy city. Swimming pool & gym facilities are nice staff is courteous. Breakfast & dinner were with lots of varieties of cusines suitable for veg as non vegetarian person. Listening Live piano playing was a additional treat while having a dinner.

To start with, the hotel staff was extremely friendly and welcoming. The rooms were more than satisfactory with an outstanding bathroom. Hotel has many facilities like swimming pool, spa, tennis court and gym. The masseuse seemed very experienced. I also had a surprise birthday arranged and it was successfully carried out with the fullest cooperation of the staff. Also not to forget, the restaurant had a wide range of food to select from and there were international chefs.

Nice views. Good facilities with a big pool.
Comfortable and clean rooms. Great dinner buffet with a wide spread. Recommended.

Well designed hotel infrastructure, feels the impression of sync with nature. Breakfast is sufficiently diverse and plentiful. Staff are helpful. Gym and Pool are in good condition and well equipped. Takes about Rs. 400 for a tuc tuc ride from Kandy lake region (city side).

Great hotel located in Tennekubura Kandy, which is 20 minutes drive from the city centre. Facilities are great and staff is friendly. Rooms are spacy. There are complimentary sweets and some fruits. There are enough space to accommodate large crowd to host a big conference.

One of the most famous and largest hotels in Kandy with all facilities a luxury hotel usually have. Very spacious and quiet surroundings are ideal for almost anything from a weekend getaway to a school/ university reunion. This place is not economical but in my opinion, it is worth the money. Rooms are also in very good condition. The valet service is sometimes a bit annoying as they refuse to park your vehicle if you came here to attend an event. I've run in to this problem several times when I came to weddings, where they ask us to park it ourselves and same when leaving. They just show where the vehicle is and ask us to take it.

Great place to have a stay. Great customer service, facilities & foods. Rooms are in good condition and you can get a outside view of river Mahaweli

This is one of the best hotels I've ever been to.
Hospitality was excellent. Rooms are modern. Food was phenomenon.

Nice 5* hotel, little away from busy Kandy City. 20 mins drive away from Kandy city and this depends on the traffic time. Have very beautiful view from the hotel. Friendly staff and good food.

We had a beautiful room on 4th floor overlooking pool and valley.
Staff were all wonderful and the buffet breakfast and dinner were among the best we have had in 2 months of travelling in India & Sri Lanka. The pool and gardens are absolutely superb.

Super...Duper... Service, Cleanliness, Food quality, Staff, The Room, everything were exceptional. Specially wants to thank Mr.Marlon Mudalige for the warm welcome and the service given to us. Will be visit again...

A fantastic place with great ambience. The food is excellent. friendly and helpful staff

Super luxury 5 star hotel in Kandy. Very friendly staff and service is excellent. Nice views.

Great place for a luxurious stay and a lovely holiday. They have a great swimming pool and good food options. The staff is courteous. It's a bit distant from the main city but that adds to its charm

We booked the luxury room but the view was of a tree so stayed in the Junior Suite. It's worth the upgrade. It has an outdoor Jacuzzi and indoor one as well. The entire room is spacious and well laid out. Comfortable and cozy - a great romantic getaway. One note on the room service menu - the food wasn't all that good - one exception was the herb chicken. The buffet was not too bad.
It's a major venue for weddings - you'll generally see two a day :-)

Good place to visit but feels like packed. Pool side need to be organised. The food and service was excellent.

Good hotel in Kandy. Car park is too far and under construction. Wedding hall location is nice. Friendly and helpful staff

One of the best hotels in Kandy.

Great hospitality. Great amenities. Great food. Great rooms and washrooms. Great service by the staff. 24 hours assistance. Everything was perfect apart from where the room was. Had to take two lifts from here and there to reach our room. A bit hard to find it till you get used to where the room is. But except that, everything was perfect.

Keep up the good work!

Nice place with picturesque surrounding. The food here is great and tasty. You can expect a 5-star service!

The service by the wait staff is excellent. They do an amazing job. The cuisine at the breakfast and dinner buffet is American friendly (Not spicy).

Lovely ambience, rooms, location and features tennis courts, expansive pool, spa amongst others. Bathrooms feature a tub along with shower. Rooms also have a sit out area. The main reception is pretty inviting and is maintained well. A place that I wouldn't mind revisiting inspite of the somewhat higher cost.

This is a nice place. When you enter to upper floors you can see beautify views. The 5 star hotel has good lunch options. Better serving procedure.
One thing to highlight. Main entrance vehicle handling and facilities are poor. In the morning many tourists try to get out to visit nearby places. At the time many busses and other vehicles rush on to main entrance. People face difficulties. So that has to be re looked.

We stayed in this wonderful upcountry castle for two days. We were warmly welcomed in the spacious lobby decorated with traditional upcountry (Kanda Udarata) decorations. Although we reserved non-smoking deluxe room, the first room we were ushered smell badly with cigarette smoke. However, upon our complaint hotel management promptly provided us a new room. The deluxe room was much spacious with upcountry interior decoration with a balcony overlooking the garden.

Restaurant was well organized with friendly staff and food was delicious with vast range of variations. My wife wanted to celebrate my birthday, and her request for the birthday cake was met more than the level of anticipation. Overall our stay at Eral’s Regency in Kandy gave us wonderful memories to hold on.

Breath-taking views with best hospitality!
Beautiful room designs and great value for money. Loved the welcome drink and the greeting morethan anything.
Highly recommended place even if you are a couple or on a family weekend getaway!

The food was awesome..the surround view is awesome.. the staff was very friendly.. the place is very well maintained...

Gorgeous view. Excellent service. Great food

Beautiful Hotel, Famous for weddings! Satisfied with service, foods and beverages!
There is an ample parking, pool and open area as well.

Fantastic hotel experience. Friendly staff and lovely accommodation options from standard to Luxury Suites.

WILL BE BACK!!!
We are truly enjoyed our stay in this hotel. The best one we stayed so far in Sri Lanka!! Nice weather, awesome views. Everything neat and clean, place build on the rocks, lot of nature. Very friendly personal, attentive. Food is surprised us, props to the chef of this place, cause food taste great! Overall we had very pleasant experience. Very well managed place. Will be back for sure and recommend everyone who's going to Sri Lanka

Nice hotel and friendly staff. Bathrooms and furniture could use a bit of updating. Location was great and provided great views. Breakfast buffet had lots of options but nothing special. Stayed here with husband and kids. Kids did not want to leave.

Historic, elegant and chic. Recommended place for a relaxing vacation. Excellent food and service.

Great Hotel great view. Excellent service. We were handled by Sandeepani, and for the food service Suranjan and Mohan Anthony who were most courteous and were always on hand to make sure our table was attended to. Our room was always in good shape. All round the staff all over the hotel were superb. The food was excellent good variety of food very well balanced and so tasty. Breakfast was very good. Our whole experience at the Earl's Regency was excellent we are sorry we didn't have more time there but will do so next time we visit Sri Lanka

One of the best hotel in Kandy.
Got a nice view and have a great service. Friendly staff.
They have a good buffet.
One minor thing is distance from the Kandy city. Otherwise it's good place to stay

I visited this Hotel with my office friends and families. Place is a calm and peaceful . They have given a good service in the first day but in the second day breakfast I ask for separate table for me and my wife first they agreed and said they will arrange it, but after while they seems ignore it serve me a common table. When I ask they told it's not for us. Though food is good didn't have variety. All in all I'll give 7 out of 10 for meals and services

Great food, lovely buffet. Nice view. But car park is really small for five star hotel. For that I'm giving only 3 stars.

Had a luxury room for the honeymoon package. The room was very good with Jacuzzi and bath robes, etc. Used the pool at around 7.30 pm, as it would be opened until 10 pm. It was very attractive. Did some wandering around hotel premises too. Really nice atmosphere. However, dining was not that pleasant here. Though there were buffet at breakfast and dinner, lunch was a set menu. Also at the dinner, the table was not properly prepared and the waiter who was serving us seemed to forget the orders we give and so on. It seemed more of a problem with that particular guy. However, the overall stay was very pleasant. Also, a tennis court was also there which we weren't able to use due to the time limitations. Hope to use it the next time.

Am confused by this place. It looks swanky but some experiences befuddled me.

There was no shower curtain for the jacuzzi tub, nor was shower gel available. The dinner buffet had a lot of variety, but the backup power didn't come up immediately when the main power went.

Housekeeping struggled to find adapters that would work with our device chargers.

A mixed bag of a place.

A great hotel, with excellent food and warm & hospitable staff. Despite being an older property, the location is good and it offers great amenities and views from the rooms.

Great place. Excellent service. Good spread for breakfast. The Indian restaurant was quite good. Room was spacious and comfortable.

Overall great experience. We stayed two nights here with family.

A lovely hotel set in beautiful scenery just outside the centre of Kandy city. Comfortable, quiet good sized rooms and a good breakfast and buffet restaurant, there is also an authentic Indian restaurant and a bar area which serves snacks and afternoon teas. A relaxing place to stay with good service.