I enjoyed staying Oceanfront, great balcony including patio table with chairs.
I wish the Customer Service was better including the website offering amenities that were not available during my stay, that I thought I was paying for. There was no remote control for TV in my room? Don’t believe I’ll stay again.

The Hilton Garden (and I believe other Hilton properties) allowed me and my wife to stay at this hotel free of charge for working in hospital care.. HUGE humanitarian offer during this time of pandemic and greatly appreciated! The lobby, hallways, and rooms were incredibly clean without smelling like chemicals. Parking was conveniently located across the street in a garage (normal parking anywhere at the oceanfront during tourist season is $10/day). The room was spacious and offered a great view, but the TV interface felt dated and limited (I recommend considering a more intuitive and responsive program guide service). Understandably, food services were not provided at the hotel but we wish we would've been informed at check-in which would help us plan ahead.. however they did provide menus of local restaurants that were still operating for take-out. Overall a fantastic stay and would recommend to anyone visiting the oceanfront!

Located on the beach and within walking distance of everything. This hotel is super clean and super cozy. The staff is friendly and treat you like one of the family.

The beds and pillows were comfortable. The room was very clean. The bathroom was well stocked with bath accessories and towels.

We stayed at the Hilton Garden Inn for three nights while in Virginia Beach. We got a nice large room with a separate living room area with a pull out bed. The room overlooks the ocean and there is a lot with two chairs and a table for enjoying the ocean view and sounds. The bathroom is huge though we only had a shower and no bathtub. There was a medium sized fridge as well as a microwave and Keurig. There were K cups as well as sugar, Splenda and creamer in each room. In the hotel lobby they also had complimentary Starbucks coffee each morning. Throughout the day they had water in the lobby. The pool is half indoors and half outside and was open until 10PM. One day it rained so the pool was closed for a few hours so they stayed open until 11 PM to give extra time for swimming. The first 75 guests all get two chairs for at the beach. There are towels by the pool that can be brought to the beach. There is also a sundeck on the 3rd floor. The staff were all super friendly and accommodating. I would love to come back and stay in the same hotel next time we come back for vacation.

*Rating based on Va Beach, not all hotels as very expensive for what you could get elsewhere but in line with Va Beach pricing which is all over priced.

Very nice hotel with clean rooms, solid breakfast (for Gold and Diamond members), free beach chairs, a fun pool, and one of the better ocean front restaurants in that area. The hotel is relatively new (5 or so years old) so will be curious how it holds up, but a great experience relative to other Va Beach hotels. Staff has universally been great on 3 visits

So wonderful. Best sleep ever. Glorious to fall asleep and wake to the soothing sounds of the beachfront. Staff is very pleasant.

Great view from our room, and friendly service! The beach is a bit busy, but that's only because it's such a fun beach to play on! It's a great place to bring the family for vacation!

Our stay was okay. The room was outdated and had an old smell to it. The refrigerator didn't work good at all. We had to keep a cooler in our room filled with ice at all times to keep our drinks cold. The water pressure was terrible and the water didn't drain good at all. We had a do not disturb sign on our door and housekeeping still came in to clean our room. The view was nice, but I wish we had a better room. The price per night was over $300.00, but we definitely didn't get what we paid for.

Very nice hotel. Restaurant and bar were good. Service very good. Pretty reasonable compared to other options.

This is one of the best hotels in VA Beach. It is fairly new, clean and has great amenities. My family and I stay here every time we visit the beach.

Relaxing and comfortable stay. Enjoyed the pool while the beach was in walking distance. Staff very professional. Room was comfortable with no problems. Thank you Hilton for the experience!

The only bad thing was the ac blows hot air onto our deck like a blast furnace which makes is a terrible place to relax. The staff was all great. The rooms are so, so. I know its a beach front property, but i expect more from a hilton. Just not a top-end hotel. Not sure if we will be back here next year.

Best hotel stay in VA Beach. Friendly staff, clean rooms. The restaurant and bar is located towards the rear of the hotel and man is it good. Overall an awesome stay and experience. Will definitely stay here again. Though there is a timeshare company across the street and they try to lure you in for a meeting with a prize for attending....

The hotel was fantastic. The staff were great and the views of the beach were magnificent. Make sure to wake up in time and watch the sunrise

Very clean and nice facility. I love the breakfast they have there and the Lager Heads restaurant attached. The pool is very nice and the sub deck is a nice feature. The location is very convenient to food, live music stage and the water. The concierge is very nice and will offer a timeshare presentation that comes along with a monetary gift if you’re interested in that.

I was attending a work related event. The room comfortable and well lit. The enjoyable atmosphere made for a wonderful evening. Valet Parking was very nice and punctual. I look forward to going again.

Totally stay here! Right on the beach. Great views. Very decent hotel breakfast in the morning and that says a lot. My room was clean and safe. I would stay here again.

Clean, modern, great location. Very friendly and efficient staff. Hotel restaurant had delicious food and a very nice seating area overlooking the ocean. Spacious rooms with ocean view and the hallways overlook the city. Great design.

Only spending one night at the hotel but everything is amazing. The staff has gone above and beyond in providing top notch customer service to me and my son with autism.. Every employee we have encountered has been extremely friendly and courteous. Thank you..

They were ok. Have stayed there twice for a convention. Breakfast is a little pricey considering I have stayed at other hotels and that same breakfast was complimentary. And watch your Bank account when they "hold" for incidentals. They will hold your account for twice the amount they claim and then say they can't do anything about it. Usually we stick to Holiday Inns, just as nice without all the money hassles, but had no choice since this was for a convention.

Great hotel. Fresh and hip. I will say that the front desk was not very accommodating. Other than that I'd recommend it. Ibwoukd say bring a pillow. They are small and hard.

Excellent service from all staff. Extremely helpful and friendly. Very clean and well maintained throughout. Highly recommended. Would love to return in warmer weather.

All the staff here is amazing and they really try to help you out. Everyone is very patient and helpful, the place is clean and has a great view of the beach. The restaurant Lagers has amazing burgers and cheese curds, so if you're staying there give it a try! A big shout out to the management team, they are excellent!

Loved our stay! Friendly and wonderful staff! Clean establishment! We stayed in a suite and I loved how well the a/c worked! Loved staying in the 3rd floor with the terrace! Highly recommended! Thank you!

Customer service was excellent and accommodating. The hotel is clean and well maintained. The view, amazing. The beach is very clean and family friendly. I love this place.

I attended a training event at the Hilton. The ball room we used was spacious and had a projector. Coffee and water was provided by the venue and regularly filled. Overall a decent place for a training event.

Nicely located on the boardwalk on the North side of Virginia Beach. Rooms are nice. Staff friendly and helpful. Indoor, heated pool. Walking distance to restaurants and shops.

Loved loved loved it here. The Christmas trees that they had up were absolutely beautiful. We stayed on the club level so the view from the balcony was really nice. The room itself is a little small but it was clean and comfortable. Loved the t.v. in the bathroom mirror. We took full advantage of all of the amenities available to us. Room service was great. We dined at Catch21.... It was okay. We really loved staying. We originally booked the room for 2 days but ended up staying 5 days. I hated leaving

This was the second Christmas we stayed here. The suites are comfortable and all the employees were helpful and nice. The breakfast omelet was cooked especially well.

The hotel is generally in good condition and the staff are friendly. The hot breakfast was good with gluten free and dairy free options.

The housekeeping was disappointing, though. When I left my room for the day and returned, the covers had been straightened a little (but the bed hadn't actually been made - it was just a little less messy than I had left it) and my towels had been replaced but the coffee bar hadn't been restocked and the bathroom had not been cleaned other than having picked up the used towels. When the housekeeping that I can observe is only half-done, it does not instill confidence that the housekeeping between guests has been properly taken care of.

I'm sad to say this was the most disappointing experience I have ever had at a Hilton.

Great views and nice room. Room has a bit of a musty smell but overall it's a great hotel. Staff is nice and friendly. Both restaurants have good food. Would stay again.

We were a last minute check in and the front desk was very accommodating and very nice. All the staff that we met and passed by in the Halls were very kind and everybody said hello. There was a beautiful wedding that we were privileged to watch and it was absolutely amazing. I would recommend this hotel to anyone going to Virginia Beach.

This is a typical inn, the room was clean and there was a beautiful view from the balcony. It has a step up from the usual free breakfasts with different hot items every day.
Everyone was very polite, friendly and helpful. This place is at the North end of Virginia Beach and has an upscale feel away from the seedy looking area on the south end. It is close to the Neptune statue and free entertainment area, but far enough away that the partying is not an issue.

Had dinner at Lagerheads. We really enjoyed it. The weather was rainy so we ate inside but still could watch the ocean. The kids were happy with the kids' menu selections. Their Texas Brisket Burger was amazing!! That burger is definitely on the to do list for the next trip to VA Beach!

I attended thos hotel for a wedding this summer. The dining room was spacious, although dimly lit. The reception area was very nice and large enough for the crowd that fit in the dining room. There was a beautiful and large terrace that overlooked the beach that was perfect for grabbing some fresh air. The bathrooms were large enough for the group and very clean. After the event, we visited the hotel bar which served reasonably priced drinks and good food. I would highly recommend this hotel for an event or casual drinking on the oceanfront.

Good food. Good beer selection. Service was a bit slow because they were so busy, but nothing too terrible. A good, average beach burger place. Great selection of good and creative burgers. Would return!

Great craft beer selection and good cocktails. Excellent outdoor seating with ocean view. Interesting and tastey burger selections. One complaint they seem to overcook the burgers no matter how you order it.

This was our second stay here and overall, it's a pretty great hotel. Awesome staff with great service. Free self parking in a big garage right across the street. My biggest complaints he are that the 2 elevators that serve the entire hotel are terribly slow. Like you could be waiting several minutes for one and will likely have to stop on every floor. They really should have had 4 for a building of this size. The other would be the pool. While it is better than some in the area, it's somewhat small and the water was pretty murky when we were there.

The lady named Andrea who was working the towels. She was Excellent! So polite, tidy always smiled at everyone. Cleaned every towel that was used and provided clean towels to whomever asked. We really liked her. We stayed on the 12 th floor. Nice room too.

It's a newer goal, so it's fairly nice. The staff can be mixed in terms of friendliness and such, but in general pretty good. Second tube staying in this hotel and this time at least didn't have an issue with the ac. Last time is wasn't working properly.

Decent room. Very narrow shower and your towels are sure to get soaked. They are racked from about 5ft down to the floor inside the shower. We booked a suite and the two room layout is very nice for extended stays. Fridge is small and no efficiency options for longer stays so be prepared to eat out or grocery shop daily.
As opposed to the regular Hilton down the street, the Bell men here are kids and just get in the way. There are about 15 of them and they stand there and watch things happen then park the next car 6 inches from your bumper so you have to pull your remaining luggage onto the hood of it.
Location is nice. Self parking is free and right around the corner.

Rooms have great ocean views. Clean and comfortable. Great restaurants and ice cream shops in walking distance. Self park is right across the street. The staff was excellent and setup a crib for our son. Had great time here.

Everything about this property and my stay there was wonderful. The view alone is worth every penny and then some. The staff was equally fantastic. From the catering manager, to the A/V staff that assisted with our meetings, to the waitstaff in the restaurant and the front desk staff. Amazing all around. Next time I find myself in Hampton Roads, I know exactly where I will be staying.

They had great service.Lager heads is the restaurant. The food was excellent,and they have more beers then anyone around. It's geared mostly toward beer drinkers.however they do have a small wine selection.

Kind of a mixed bag with this hotel. Cleanliness and Service were all top notch (this is an almost new hotel-built in 2014). Pool (which is indoor and outdoor was nice-though kind of small. And why on earth they have the pool jutting out to the street side instead of the ocean, is downright moronic design. Location, toward the north end of the Boardwalk, is perfect-close enough to the action but away from the drunk kids. Value is the issue here. Yes, we had an oceanfront room booked peak season, so I wasn't expecting a bargain. But at $350 per night, I was disappointed at the cramped rooms--and especially the tiny (and I mean TINY) balcony that could only really fit one adult and maybe two kids. In other words, one of the major selling features for this hotel looking out over the ocean was lost as there wasn't enough room to actually enjoy the view from the balcony. As a result, one of the prime selling features when we booked the room (i.e. Ocean View) was lost. I was looking forward to sitting out with my wife and a drink and watch the ocean. No such luck. If I go back to V. Beach, I'll look for a hotel in the same general area with bigger balconies.

Great stay. Came here for our anniversary. Love the ocean view. Everyone was kind and the restaurant lagerhead has amazing food. Only downfall was being pressured to go to a timeshare seminar at the beginning of our stay. The concierge spent 15 mins as soon as we got there talking about why we should visit this timeshare meeting to get a free gift card. Other than that we had a wonderful stay and very quiet stay during college beach weekend.

The staff was so friendly and helpful. When you go for breakfast you are greeted by a wonderful "good morning " (I am a very up personality person) and this is so energizing.
Hey if you go say good morning to Alex and his staff for me. The Hilton has a very comfortable heated indoor/ outdoor pool so relaxing. Enjoy a variety of burgers, appetizers, and beverages at the Lager Heads restaurant right in the Inn.
The Boardwalk is so well lit you see people, singles, couples, and families walking at night,
The beach is so well kept by The Parks and Recreation Dept of Va. Beach just another plus to our vacation.
I give it 5 stars and differently hope to return someday.

Tehhe game's on as I'm writing this so I'll keep this simple. All out of 10 Room cleanliness: 10 Hotel Services: 8 (I had no need to contact the desk for anything and the room was kept clean while I was enjoying the beach) Room comfort: 8 (throw pillows on the couch would've been nice considering the high armrests, but still comfortable) Facities: 9 (restrooms in the lobby were clean and functional, the indoor/outdoor pool was clean and heated to a comfortable temperature cafe for breakfast was very clean and the staff working it were very friendly and kind) Overall 9 (this is easily one of the best Hilton hotels I've stayed at, and I've been to more than my fair share, and being right on the beach is one heck of a bonus)

The hotel itself was beautiful and it was right on the boardwalk. They offer free valet parking which is nice. The restaurant was mostly burgers and was very delicious. The drinks were also good although not very strong.

Had room on 3rd floor sundeck. Awesome ocean beach view with a large sundeck out in front. Rooms were clean and tidy. Furniture was nice and not worn. Had breakfast in the Garden Grille on the lobby floor. Very good all around. Would definitely stay here again.

OMG THE COLLARDS ARE SO GOOD. Ate at Lagerheads, food was awesome. It's a gourmet burger joint, which I didn't know before we saw the menu but they do have a giant monster salad that looked pretty good. The hotel lobby is beautiful.

Booked the Valentine's romance package with an Ocean view room. The view was amazing. The champagne and chocolates were a nice gesture as well.

Room was awesome, service was great. Drink prices were staggering. Heated pool was not heated. Polar plunge weekend expected better prices and a warmer pool. 2nd year with this event there. Will be back next year..

Beach Front hotel that all rooms have a ocean view with balcony. Very modern feel with a amazing staff. Burgers are amazing at the bar, 20 some odd beers on tap.

Had a great romantic getaway with my wife and the room was spectacular for our purposes. The restaurant and bar were nice and the bathroom was excellent. The views from the end suite were streetside to a bustling tourist boulevard and ocean side to the breaking dawn, of which I took an excellent photo. Quite and private with a generous...

Hilton garden inn is a very nice hotel to stay in when your in virginia beach. Stayed there last january 2016. If your in town and stay there you must try the hamburgers down in the restaurant. The best i have ever had. The service was good but it was off season. I read some bad comments about staying there over the summer. You just have to remember that if you stay during the summer when they are at thier busiest that it will be harder to keep everyone happy. Try going off season and enjoy your stay...

Every employee encountered super friendly. The hotel has great location. Oceanfront hotels get beat up by the leisure summer crowd so the rooms get nicked up and ruff around the edges. I can tell that this property is repairing and cleaning up to keep the rooms in good shape. This is a good property.

I stayed overnight to celebrate new years. The staff were very kind ans polite despite having to work on the holiday. Enjoyed my stay very much

We can't wait to be back! It's like waking up to Heaven when the sun comes over the horizon. The staff are friendly and welcoming everytime they see you.
You won't be disappointed when staying here.

I had drinks and the restaurant/bar. The drinks I had were moderately priced the service was excellent I got seated at my table almost immediately and the drinks came out immediately they were delicious and we're not watered down at all I made it a point to tip the waiter and the bartender. come all the time

Stayed for our son's birthday. Clean spacious rooms with beautiful ocean views. Staff was very friendly and helpful. Indoor/ outdoor saltwater pool was the kids' favorite amenity.

Only came here for a job fair. No signage in the lobby for the job fair location. Had to ask 3 people before I could find it. It was raining and while watching a presentation the ceiling leaked on my paperwork. I mentioned it to some of the hotel staff that came in after the presentation. It looked like they were managers and were discussing, I think, turning over the room. They said it was the AC condensation coming through the ceiling, but never apologized. Water was straight tap water and all the ice had melted before the presentation started. Still wasn't freshened up after almost 4 hours. Yay warm city tap water. Ceiling in the hallway leaked too. Trash on the floor in the hallway that one of the attendants kept walking past. Dirty towel out on one of the chairs on the balcony that looked like it was there for weeks. Dusty artwork, window sills and carpets close to the walls. Bathroom was clean. Hilton used to care more. Management needs to step up their game.

The hotel has been top notch all the way.
The staff was extremely friendly and welcoming as soon as we walked in the door.
The room was clean and well appointed.
Would not hesitate to stay again. Highly recommend.

The location is great for walking to shops and restaurants. The staff was super friendly and helpful. Clean hotel with nice pool (small but nice place to relax). Only downside, the hotel next door sticks out a bit past balconies of hilton garden Inn causing blocked view down one side of boardwalk.

Came here for a vacation with the wife and my 5 and 6 year old daughterson. A lil vacation and the youngest's 5th Birthday.
Every person I have dealt with here has been extremely nice to the point of going out of there way to make our stay even better.
The front desk went so far as to make a birthday card with a lil bag of candy for the lil birthday girl.
I have stayed at Hilton a lot before but you guys are in a whole new league!
Thank you for a great stay from me and my family!

JLR

My girlfriend and I went to the Lager Heads retaurant that is beneath the Hilton Garden Inn. We found everyone to be very polite and kind to us. While waiting for our food, my girlfriend and I sat outside and the hostess brought us our food. She was very welcoming to us even though we were getting our food to go back to the beach. Great place to eat, great music at night, great staff.

I thought my trip was destined to be horrible after the awful experiences I had in the airport on my way to Virginia Beach. This thought disappeared however upon checking in to the Hilton. The views are amazing and the staff makes you feel right at home. Two staff members in particular, Mike and Mason, were especially amazing. I could tell from our first interaction that they took extreme pride in their professions and wanted my stay to be as perfect as possible. As a result of its fantastic staff, amazing views, and exceptional rooms I would recommend this hotel to anyone. I can not wait until my next stay here and hope anyone who reads this review considers staying at the Hilton Garden Inn Virginia Beach Oceanfront.

This Is Where The Wheel of Fortune Wheelmobile Takes Place At The Hilton Garden Inn Virginia Beach Town Center Saturday October 8th & Sunday October 9th 2016 And All The Wheel of Fortune Tryout Contestants Will Be In The Contestants Coordinator Room On Wednesday January 11th 2017 To Solve Puzzles So I Can Have A Shot At $1,000,000 On Wheel of Fortune In L,A, With Pat Sajak And Vanna White

I love this hotel!! Everyone was friendly and helpful, food was good and I just enjoyed my stay

Good hotel, very clean, only one bad day of housekeeping. Spoke to desk and they sent someone up right away.
Great location, pool, and friendly staff.

Kind of a mixed bag with this hotel. Cleanliness and Service were all top notch (this is an almost new hotel-built in 2014). Pool (which is indoor and outdoor was nice-though kind of small. And whyt on earth they have the pool jutting out to the street side instead of the ocean, I'll never figure out. Location, toward the north end of the Boardwalk, is perfect-close enough to the action but away from the drunk kids. Value is the issue here. Yes, we had an oceanfront room booked peak season, so I wasn't expecting a bargain. But at $350 per night, I was disappointed at the cramped rooms--and especially the tiny (and I mean TINY) balcony that could only really fit one adult and maybe two kids. As a result, one of the prime selling features when we booked the room (i.e. Ocean View) was lost. I was looking forward to sitting out with my wife and a drink and watch the ocean. No such luck. If I go back to V. Beach, I'll look for a hotel in the same general area with bigger balconies.

Very clean and nice hotel. You can tell its new. Love the location and the closeness to the beach. The rocking chairs on the backside of the building are a nice touch. Few disadvantages: the pool was freezing cold on Memorial Day - wasn't heated until the next day (or at least didn't feel any effects from heat). No hot tub. The sheets do not fit the king size bed. Other than that a pleasant stay at the Hilton and very friendly staff.