As close as you can get to the airport. Very clean hotel with a great restaurant and bar. Shuttle drivers are friendly and will drop off and pick up anywhere you want within 5 miles. No microwave in room. Also, they do not honor the honors points for a business stay, and could not use my honors points to upgrade my business stay or earn points for my stay. (If I'm having to live out of a hotel for a month, I should be able to earn points, even if it's say half the rate of the standard.)

Overall, we had a nice stay. We got in pigeon forge a day early and tried getting a hotel room there, but they were sold out. The nearest hotel happened to be Hilton in Knoxville. We didn't go to the airport, but if you are flying out of Knoxville, you can walk from the Hilton. Very convenient, and noted for future reference. The room was very spacious and clean. Front desk staff was nice and helpful.

We had a great stay for 4 days. Friendly staff and nice rooms. VERY quiet for being next door to the airport. Down side was that the common areas were very humid and one of the elevators was not working, but no big deal. Breakfast at the hotel restaurant is very good and the pool was nice. Parking the first night was challenging because of an event, but the rest of the stay was fine. I'd stay here again.

Always enjoy an event at the airport Hilton. I will say that this particular time I had someone with me in a wheel chair. The event was being held in the upstairs restaurant. We got into the building, up the elevator and then to find there were only steps to the upper restaurant. I was not aware there wasn't another way up. We left.. I will be aware next time.

I enjoyed everything about our stay except for the smell in the hallways. Our suite was clean and well kept though. The complimental breakfast was good and the staff was extremely nice. Took a while to get our drinks at the bar, but there were probably 30+ customers and only 2 employees to keep up with all of the orders. Our catered lunch at our event the first day was super bland, the second day was a lot better. Overall a good stay.

I've been here for prom over a decade ago, amd I have been frequenting it recently. By far, the best hotel I've stayed in within Tennessee. First off, I have a daughter who is an aquaphile. If you have kids that love water or you yourself love to swim and chill in the hot tub, this is the place for recreation. The pool starts at 3 ft and extends to 6 ft. The best part about it: The water is salt water. The rooms are super spacious. Easily one to accommodate 3 comfortably, the rooms also have super comfortable beds and the sheets are always clean. As for the professional on the go, they too will find the rooms ample in accommodations w/ plenty of drawer space for organization. It may be pricey, but it is worth the visit!

I got the best nights sleep here. I travel for a living and I've stayed in a lot of hotels across the country however this is one of the most comfy beds I've encountered. I wanted to take it with me! Also the hotel is very quiet all through the day which is great with it being almost connected to the airport. The staff was very friendly, the epitome of southern hospitality. The gym although small provided enough equipment for a good workout. I could go on and on raving about this hotel but in summation I would stay here again and again! Highly recommended.

Great rooms, delicious food and drinks (at restaurant and room service); staff goes out of the way to make guests' stay as comfortable and enjoyable as possible

There were not any specific problems with this stay, just lots of little things that didn't live up to expectations. Check in took about 10 mins, even though I pre-checked in on-line. First room wasn't ready, then it was, then it had construction in it, then it didn't. Room itself was hard to cool, probably because it was afternoon sun facing. Even with the drapes closed and air cranked down to 64, it never got below 70. The bathroom door slides, but doesn't securely close, minimizing privacy. On the indoor part of the sliding door is a full-length mirror, which allows you to watch yourself use the bathroom while you're sitting there. Executive lounge food was very good, especially for breakfast. My perception, though, is that the associates who worked there did not want to be there - no engagement, no enthusiasm, no real friendliness. Also, on two of the three mornings we were there, they had a "Black Only" sign on the fancy coffee machine that would otherwise make lattes and cappuccinos. One morning someone was filling the various containers, so I can only surmise that the people who worked the other mornings did not want to bother with it (or they need to invest in one that works better). The workout room and the pool area were great.

Great venue for meetings. You can grab a quick meal at the food bar in Cooper's. The Womens Business Luncheon is held in the bar area, which is perfect for a small group.

An interesting floor layout but it couldn't be closer to the airport (walking distance). Good place to eat, nice bar area, big meeting rooms, although the meeting rooms are directly across from the pool area. Parking is a bit of a walk from the lobby (rooms), and is almost always packed. Handicap parking is especially limited. Surprisingly, you don't hear the airplanes very much.

Great place to go for Sunday brunch. Great food and staff.

Weak expensive breakfast. And the Wi-Fi barely works

The food there is great for anything from a quick meal to a get together!

Very comfortable bed! Great staff and good dining.

Great access from the airport. Walk out the airport down a well lit path and you're at the hotel within 100 yards. Very clean, well managed hotel and even has a free shuttle for nearby restaurants. Definitely recommend if you need to stay in the area.

Love this place. Clean, beds are great, only draw back is if I have an overnight guest they always leave a a parking note

Awesome pool, clean environment, plenty of conference rooms. Great place to hold large events!

Beautiful hotel with modern clean rooms. I come here for work and it's a very pleasant experience.

Fast and easy!

You walk down a sidewalk from the airport to the hotel. Very convenient.

Always a pleasure to stay here. Clean nice beds, good facility. Swimming pool and hot tub. Very convincing location adjacent to TYS airport. The only place to stay if you are going to be in and around Alcoa. Not far from downtown Knoxville or Maryville. Lots of cool places up go in the immediate area.

The Room was clean and quiet. The front desk staff was very helpful. The only problem I had is that the bath tub would not keep water in.

Stayed in the executive club lounge. It was very nice and I enjoyed my stay. However it is weird having the ladies who work in the Buffet area constantly watching you when you try to get some food.

Nice rooms. The hotel was really quite when we were there. Had the pool area all to ourselves. The bar is pretty neat. Would definitely stay here again.

Nice hotel attached to the airport. Great for a short stay before a flight. There are no sidewalks to or from the airport and no restaurants near the hotel. They do provide a shuttle to places within close proximity. I'm a runner and due to being attached to the airport there isnt anywhere decent to go for a run.

I attended a conference and had a room here for two nights. Overall my experience was good. The rooms and the overall facility were a little dated. The staff and service are 5 star.

Service was excellent by the staff but the rooms could use a little updating. You can see that they're trying but it's not quite up to par with many other hotels. Still very nice place.

Nice desk workers. Quiet place to sleep. Cheap everything else though. Was not satisfied with television, nightstands had poor charging stations, bathroom floor had other people's hair on it, and the bad seemed way too soft. I think it would be better if they offer an option for a firm bed.

I really enjoyed my stay there. The rooms were very nice and clean. The staff was very friendly and made my check in very pleasant. I will definitely stay there again.

This hotel was literally in walking distance to the airport. The beds were comfortable and the rooms are spacious. I recommend for foregoing the digital key. There are still problems with it.

Overall it was a good experience, my main gripes are layout concerns. I wish the parking lot was identified better as I passed it trying to follow the GPS directions to the hotel. I'd like it if there was a ramp walkway from CC level to the lobby level making it easier to carry luggage from the parking lot to check in at the front desk. There is an elevator, but it's just faster carrying a bag up the stairs. Aside from that I would stay there again.

I was pleasantly surprised with how modern this hotel was. The staff was extremely nice, the furniture was new, fitness center was up to date, and it's literally right next to the airport. I will definitely stay here again.

Coppers restaurant is a great place to eat. On Sundays after church our family enjoys the fine dining experience and the excellent staff that is always smiling when we arrive. Kids 7 and under eat free!

Nice room, beautiful building. After checking in an settling in I received a call that the previous person had left their bag in the closet. Makes me question how well the room was cleaned between guests. Also the a.c. stopped working during the night and it was hot.

Kinda unimpressed for the $150 we spent. We stayed here overnight prior to an early flight. Easy check in once we figured out where to go to find the front. All the parking areas at check in say "no parking" which was odd. Biggest advantage was that you can WALK to the terminal and keep your car there during your trip which saved us a few minutes in the morning. Rooms have been renovated nicely and were spacious, beds comfy, shower was hot. No complaints but from these Marriott loyalists, the only reason we'd come back here is that it was closer than the Courtyard.

Clean, friendly, and up to date hotel. Just as most Hilton's are. The beds are comfy and rooms are updated. Did have one minor maintenance issue with the shower, but wasn't a big deal. And hotel staff were happy to fix it. Unfortunately, did not get to try the breakfast during my stay, but I expect it was similar to other Hilton's.

So relaxing and convenient! Room was extra nice. Will have a short walk to the airport in the morning after leisurely breakfast, so no rushing around and flying up the interstate for 2 hours to get here! Will definitely stay again!

Pros-
Friendly staff
Newly renovated
Pool and hot tub are great - pool is very warm
Bar is decent
Free parking
Easy walk from the Airport Terminal.

Cons -
Very old building.
Slow elevator.
Room faces atrium, which can get noisy.
No privacy curtain to let sunlight in.
And the reason for three stars is -

The absolute WORST bright night lights I have ever seen! They are built into two light switches and are not optional or adjustable. Wear a night mask or bring duct tape to tape over if you don't like a huge spotlight on you at night. No mask or duct tape? Stay somewhere else if you are light sensitive.

I

Staff was great and the rooms were perfect! It was very convenient being right next to the airport.

Everything was clean and tidy in every room I visited during the event I was attending And the staff was friendly and helpful. The pool room apparently had no AC because it was too hot and humid to stand being in, but it was generally a great experience

I really enjoyed my stay at this hotel because of its location and modern appointments, however, the elevator was really show but that may have been a one off problem during my stay. Being able to walk to the airport was awesome and a huge benefit. The room was beautiful, modern, clean, and very comfortable. I slept great on the bed and enjoyed the gentle shower. Definitely recommend this hotel.

Excellent experience! Clean, comfortable and suprisingly quiet hotel in very close proximity to the airport. We made use of the complimentary​ shuttle to go to dinner in Knoxville, and walked right into the terminal the next morning. A very convenient stay, and a great value for the price.

The hotel was very clean and accommodating, the staff was friendly and helpful. A special thank you to Steve the Concierge he was very helpful and pleasant every time me and my family crossed paths with him. The food was great and the bar was well stocked. Would recommend this place to anyone coming to the area!

Reasonably priced and offered a good military discount. The rooms were very clean and well kept. It had an amazing pool and hottub area.

I was there for an event. The staff were all very courteous, and the food was delicious (I highly recommend the strawberry cream cake).

The hotel is quite nice, and they have a lovely indoor pool area. They were working on a coffee shop/gift store when I was there. The only negative is that parking is not good. You have to park and walk quite far with your bags to get inside.

Friendly staff, excellent service and wonderful room! Workout facility was nice. Breakfast in concierge lounge was good. Walking distance from the airline terminal. Looking forward to my next visit!

I only spent one night there along with attending a banquet but the rooms were wonderful and the food was just as nice.

Service was great. We had a quick lunch at the buffet before my flight and it was great food. Service was quick and efficient.

The hotel was very nice and clean however they didn't have ramps on the side of the hotel for people to get up if they had a wheelchair I think that they need to put ramps in

The hotel was above average in most aspects. The executive lounge has a decent selection of food and the employees were helpful. My only complaint would be that there are absolutely no convenient three prong outlets in the rooms. Plenty USB ports, but you'll have to find the surge protector or unplug the TV if you want to charge a laptop.

Great comfort food there every Thursday at my Alcoa Kiwanis Club meeting. I also eat occasionally in the dining room where the buffet is very satisfying and the staff is very friendly and professional.

The front desk associates were extremely helpful, polite, and professional. The hotel must pride itself on great employees.

Nice large rooms and lots of space. The lobby is kind of a strange set up but none the less still very nice. I don't even recall hearing planes during my stay.

nice hotel. clean. comfortable. large rooms clean bathrooms. no issues with service. conveniently in the airport.

We ate at Coopers restaurant and it was great. Great price, service and food. Plan to visit again

My wife and I had our wedding reception here on Sept 10 of this year and the staff did an outstanding job. Sabrina Heath and Kim LaFollette did a tremendous job in making our reception a success. They made the entire weekend one we will never forget. Thanks very much to the Hilton staff. Would recommend this hotel to anyone for a short stay or if you want to put on an event.

Very nice on the inside. The restaurant didn't have much of a selection and the food was unexciting and bland and was a little overpriced for lunch, but it was a clean and nice atmosphere and the staff was polite.

I am a frequent guest at the Knoxville Hilton. It is always a pleasure because it is such a well-maintained property. The accoutrement offered to frequent guests and gold members are very nice including the VIP lounge on the top floor. The swimming pool is small but well-maintained, and indoor. This hotel is an obvious choice when visiting Knoxville and way better than any other local alternatives.

The room was very nice, loved it. The lounge wasn't the greatest. It was very hot in there and the bartender would yell at everyone that entered that it wasn't full service she wouldn't come to the table.

Overall the hotel is nice but i was there during renovations. While i knew to expect disruptions, I did not expect the full force hammering and sawing before business hours in the room directly next door. As someone with a late arrival flight and a two night stay I had hoped to sleep in a little. This was not an option. They could have assigned rooms differently to place early flight departures near rooms being worked on or started agressive work at a more reasonable hour.

Also, my newly renovated room had several night lights built into the wall that provided too much ambiant light for sleeping well. And there was no privacy curtin to allow daylight in the room without being able to see in the window.

Nice hotel with a friendly staff. The rooms have been update and were clean and comfortable. The parking is confusing and a bit far from the hotel. Other than that I would definitely stay here again

The hotel is nice and clean but outdated. The rooms could use some renovating.

Clean but nothing special. Outdated room, bathroom, common areas. Paid double for the room compared to what is was worth. We ate at the on-site restaurant. It was almost vacant. I can see why. My wife got sick from the meal. My steak was average. The bill was not. This is the worst Hilton I have ever stayed in. You might as well book the Hampton Inn down the street for half as much.

We had our wedding at The Capitol Theatre in Maryville and our bridal party and many guests stayed here. We were more then pleased with our stay! Sabrina Heath the sales manager there was so easy to work with and worked with us every step of the way! The hotel was very accommodating with group booking and were also very helpful upon arrival. The rooms were great and the amenities were wonderful. The guys enjoyed the indoor pool the morning of the wedding and the conference room we booked was wonderful for the entire bridal party to get ready in. The room service was awesome! The only complaint we had was that the bar located in the center of the hotel was very rude when we returned from the wedding. The bartender acted as though she would prefer that we not even be there. Aside from that the rest of the experience was amazing!

I have stayed at a lot of hotels over the years. This might not be the newest hotel, but everything was really clean and very well maintained.

But for me it's not about the hotel, as much as it is about the staff. The staff was amazing, the food was great and they did everything they could to make me and our large group feel welcomed.

Our group of over 700 came into their hotel. Most likely broke every small rule they have but rather than saying one bad thing, or getting on to us one time. They said are y'all having fun and what can we do to make it better. I want to say this with every bit of respect, this staff made our national rally amazing. And we all appreciate it! In all honestly will probably do it again at your hotel in 2 years!

Again thank you for making our National Meeting a week to remember!

The hotel is very clean and safe and the staff was nice. The only issue I had was with the pillows on the beds. If you bring your own pillow, which I didn't do, then your fine. Beds are comfortable. The pool and fitness rooms are pretty small, but they are both very nice.