 986 reviews

Hilton Makkah Convention Hotel

Jabal Omar, Ibrahim Al Khalil St., 21955 Makkah, Saudi Arabia Access

Hilton Makkah Convention Hotel

On school or national holidays, this hotel offers a bespoke Family Experience for travellers below the age of 12. Children enjoy a Kids Welcome and a dedicated Kids Breakfast experience. Enjoy your family meals by selecting dishes from the Kids Menu. The hotel has kids amenities available on requestWelcome to Hilton Makkah Convention Hotel, located just moments from the Haram. Enjoy majestic views and easy access to this sacred mosque, plus a prime location for exploring the Holy City of Makkah. JED Airport is just 35 minutes away. Every beautifully appointed guest room has large windows overlooking the Haram, plus comforts like complimentary WiFi, a 49-inch HDTV, Hilton Serenity bed and marble bathroom. We also have executive rooms, family rooms, and a variety of junior, executive and presidential suites to suit every guest. Dine any time at our Hilton Makkah hotel. Al Mustafa restaurant offers extensive buffet dining all day, and room service is available 24 hours. Join us at Azure for a creative twist on Indian and Malaysian classics, or visit Sahtein to enjoy Lebanese specialties on an open-air terrace overlooking Makkah. Plan an event with some of the largest meeting space in Makkah, including a 300-seat auditorium. Host a meeting in your choice of 8 conference rooms and executive boardrooms, or plan grand events and exhibitions for up to 1,500 guests in the stylish ballroom.

Located in the Jabal Omar Development district, this premium property is within a 55-minute drive of Jeddah International Airport.

Rooms

Accessibility

Hilton Makkah Convention Hotel
Jabal Omar, Ibrahim Al Khalil St., 21955 Makkah, Saudi Arabia

Hilton Makkah Convention Hotel

Access

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Top 10 attractions

Hotel

  • Internet
    High speed Internet
  • Transportation
    Indoor parking
  • Secured parking
  • Train access
  • Front desk
    24-hour reception
  • Baggage hold
  • Car rental
  • Concierge desk
  • Early check-in
  • Express check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Tour/sightseeing desk
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Interior corridors
  • Non-smoking rooms
  • Private bath or shower
  • Public area air conditioned
  • Hotel service
    24-hour security
  • Fire safety compliant
  • Full service housekeeping
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Shoe shine stand
  • Turndown service
  • Valet cleaning
  • Wakeup service
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Children welcome
  • Family plan
  • Accessible
    Accessible facilities
  • Elevators
  • Events
    Meeting rooms

Recreation

  • Fitness
    Cardiovascular exercise
  • Exercise gym
  • Fitness center

Food and Drink

  • Meal plan
    Breakfast served in restaurant
  • Buffet breakfast
  • FREE buffet breakfast
  • Special attention
    FREE in-room coffee/tea
  • Lobby coffee service
  • Services
    24-hour room service
  • Room service
  • Outlets type
    Lounges/Bars

Breakfast

  • FREE buffet breakfast
  • Buffet breakfast
  • Breakfast served in restaurant

House policy

  • Check-in Time: 16:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Room packages including meals exclude children’s meal charges. Children aged 5 and under eat free, aged 6 to 11 enjoy 50% discount, and those 12 to 17 can choose from all menus at displayed rates.

Pets are not allowed

Languages spoken

  • Arabic
  • English

Welcome capacity

  • Number of Meeting Rooms: 10
  • Number of Sleeping Rooms: 764
  • Largest Meeting Room Size: 190844 sq. ft.

Parking

  • Indoor parking
  • Secured parking

Amenities

  • Security guards
  • Max seating capacity

Most helpful reviews - Google and TiCATi reviews 9 86 reviews

Asad Abbas
6 years ago – Google

9

Hilton Makkah Convention Hotel, only moments from the Haram, offers majestic views and is close to the Sacred Mosque. The location is convenient to exploring the Holy City of Makkah. This hotel features 3 restaurants, a fitness center and a 24-hour business center. Plan an event or meeting in extensive conference, exhibition and convention facilities, including a state-of-the-art auditorium and covered parking. Jeddah Airport is just one hour away.

Moayad Gusti
6 years ago – Google

7

A beautiful hotel a few steps from Al Haram, clean rooms & helpful staff. The food was great & divers. I highly recommend it.

R Adas
6 years ago – Google

7

Stayed for a night on the day of Arafat....the first room I got was not a 5 star standard by any means....complained about it and instantly received an upgrade for a beautiful suite with the views seen in the pics attached to this review..... it was nice, clean and comfortable....the food was awesome...
A good walking distance to haram--- not easy for elderly or people on wheel chairs...

Abdullah Abdulaziz
6 years ago – Google

9

Hilton makkah conventions is one of the newest and beautiful 5 hotels near Al Haram. Affordable price and it has the value of money. Very professional staff super clean.

My go to hotel whenever needs to get away in the Holly city of Makkah.

Rafi Abdul Rehman
6 years ago – Google

9

Very good hotel & good service

Huzaifah Bibi Noor mahomed
6 years ago – Google

6

It's a nice hotel, room not as big as expected. View is nice, hill very steep to walk up, have to take taxi or shuttle. Very hard for ppl on wheelchair

Zafar Rana
6 years ago – Google

10

Elegant, stylish, so well located, with a consistently pleasing breakfast buffet, world class conference halls, and such friendly staff! I loved the time I spent here. Would highly recommend this hotel.

Taqi Hussain
6 years ago – Google

9

5 star hotel clean and only 5 minutes walk to Al-Haram mosque. Excellent breakfast buffet and bus shattle service provided to Al-Haram. Beautiful view of the top of the grand mosque

Eliya Hasan
6 years ago – Google

9

Convenient location, Brilliant services. We took Haram view room on 19th floor. Very nice ameneties. Great view.

Abu Ryan AHG
6 years ago – Google

6

الاستقبال يبغالة الكثير من التطوير. تعامل بعض الموظفين كذلك يحتاج لتحسين. الكوفي اللي باللوبي مفترض 24 ساعة يعمل. نظام التلفاز لايعمل. الميزة الوحيدة انه فيه صالة رياضية. ومساحة الغرف جيدة

Jad Charbatji
6 years ago – Google

9

The hotel has a grand vibe and is very close to the haram(walking distance). Also close to albaik 😉

Kashif Rauf
6 years ago – Google

9

Nice hotel clean and quite near to haram they had a shuttle service aswell , Staff is well educated and decent nice rooms and clean toilets👌👌👌

Khalil Ullah Safi
6 years ago – Google

10

Very close to Haram. Good staff. A drawback is that due to dual layered windows, you cannot hear the Adaan despite being too close.

Aizuddin Musa
6 years ago – Google

7

Very convenient and cozy room. Walking distance to masjid al-haram but you have to cross a main road, maybe not so suitable for elderly or disabled people to get there. This is the only setback which gives my 4-star rating.

I went during ramadhan it has marvellous menu for sehri and iftar.

Taxis are easily reachable outside the hotel main entrance or through another entrance towards haram.

All in all, it is worth the riyal spent especially during blessed month. Highly recommended!

Ahmed El hosiny
6 years ago – Google

7

I attended a celebration meeting there, the interior design is amazing the audio and video setup was great, the food was average. The location is looking at haram but the bus took 45 minutes to reach there , I guess it's a problem for big vehicles due to traffic restrictions in haram area

Jeba M
6 years ago – Google

9

Very clean and spacious. Room service was good and breakfast buffet was excellent. Staff were always polite and helpful.

Moeen Malik
6 years ago – Google

9

Great hotel, neat and clean very friendly staff and an ideal location for such price
Had a great experience

Oka Simanjuntak
6 years ago – Google

7

Superb service but the location though close to Masjid Al Haram is across a three lane road with buses and taxis dropping and picking up loads of passengers. Shuttle services available 24/7 but you still need to cross the busy road. Otherwise the very high class decor and always smelling like a bouquet of flower will provide a truly 5-Star experience.

Sameer Ahmed
6 years ago – Google

10

Best one i got for less price. 3mins away from haram and it was visible from my room window. Good breakfast and very clean hotel. Receptionist were also good.

Musaad Abdullah
6 years ago – Google

5

This hotel looks nice. Its location is very bad. Room cleaning is very bad and unwilling. I had to call get my room cleaned. Breakfast is very simple. croissant can not be called croissant.

The room maintenance is not good. Wash basin mirror lights burnt out. Side mirror lights not working. The weight scale battery run out and not replaced. This stay is bad experience for me. Not good management follow up systems.

Arie Yudi Masniari Yudoyono
6 years ago – Google

10

Lovely hotel to stay in Makkah. A bit walk from Al Haram. Shuttle available round the clock. Great food.

kim sarah
6 years ago – Google

5

The service is very friendly, but they lied about the view!! Also their rooms are not extremely clean. The breakfast is everything I love it.

Sam Hassaan
6 years ago – Google

8

Great hotel, the location is good too pretty close to the holy mosque although the distance between the hotel and mosque is short it is a bit steep and maybe a bit tiring for older people, but they provide shuttle service which is great. Rooms are nice and spacious, housecleaning need to make sure to clean properly, the rooms we got weren't cleaned thoroughly enough (had dust and bits on the floor) and the bathrooms were dusty and not properly clean. Room service was very bad. Staff are pretty friendly. WiFi was very fast.

Bilal Sarwar
6 years ago – Google

9

I have stayed there with family when I visited Makkah for Umrah. Hotel is a bit far from Haram and have to walk of steep hill.
The rooms a excellent and my kids loved the atmosphere. The cleaning was also excellent. The rooms service was also good.
Breakfast was enjoyable but a bit costly. Staff speaks English and it makes the communication possible.

Paul Miller
6 years ago – Google

10

Big hotel - nice rooms and breakfast with excellent service and views. However the hotel is a bit far walk on a steep hill but the shuttle service is great. Due to the big size of the hotel it’s a bit of a walk from your room to the elevators and lobby for shuttle. Amazing front reception staff - all bilingual and fluently in English with warm smile and welcome.

Ali Baig
6 years ago – Google

10

This is a beautiful hotel..they have a very pleasant and accommodating staff..had an excellent experience when I arrived with my family..will definitely recommend it to anyone who wants to try booking a room here.
Excellent Housekeeping

Ajmel Younes
6 years ago – Google

10

Brilliant, excellent breakfast options, nice staff with daily freshly made beds. Soft carpet and nice fridge. With Salah speaker in the room it was a really cool experience. Regular bus to the grand mosque .

Bilall Hoosain
6 years ago – Google

10

Beautiful hotel to stay at. Close to Haram. Walking distance but also has a 24 hour shuttle service. Friendly staff and excellent breakfast bouquet. Waiters were fantastic, always enquiring if you need anything and bringing it for you. Altogether a memorable experience. Will definitely stay here again.

Bushra Kashif
7 years ago – Google

10

Very good and modern hotel. Rooms were really nice n spacious. Management is good. Cleanliness and maintenance needs a bit more improvement. Breakfast should be offered free as a package of the deal without making deals more expensive. Loved the shuttle service.

Mostafa Abu Bakr
7 years ago – Google

10

Very good welcoming staff and good comfy rooms and very near(less than 5 min walk) from the holy mosque

Shuyab Alom
7 years ago – Google

10

Fantastic hotel. Rooms are spacious and clean. I had a fantastic view of the clock tower and part of the mosque; quite something especially at night with all the lights. All staff were awesome, from concierge to chef to housekeepers. All were very polite and adhere to your every whim. Room service was good, food takes about 30 mins to arrive and it was of good quality. Breakfast buffet is pretty good. They have a large selection with adequate variation, hot and cold items available.

Most importantly, hotel is extremely close to the mosque. Quite literally 250m away from the back exit of the hotel. They offer free shuttle service throughtout the day, but for all able bodied people, it's silly to take up the shuttle than walking it. Hotel had a gym which can be accessed 24hrs, an amenity which I wanted to use but did not have the time for at all.

All in all, it was a fantastic experience and would most definitely visit again.

Arwaa Malkei
7 years ago – Google

9

Such an amazing and luxury place it was really a great experience. The whole staff are very friendly and nice .. excellent service 👍

Waleed Al Ali
7 years ago – Google

10

It’s amazing hotel & services are very good 👍🏼 thanks for every one who working there & in Business Centre, thanks for Abdulrahman, Hosni, Mohamed Aslam and Shabuj Mdshantaz he work in room attendant. Nice to meet all of them and next time inshallah I will book again for Umra.

Hadhur Ali
7 years ago – Google

10

Seeing the outside of Hilton itself looks stunning as well as the architecture that looks amazing. Inside the staff are really friendly and has great accommodation. The views are also really cool and with this the act that it’s right near the Al-haram gives anyone staying there a great advantage to go to the haram quick and easy because it is literally outside it making it a splendid hotel.

Junaid Zaman
7 years ago – Google

8

Exceptionally polite staff, very accommodating. Nice cosy rooms and near to haram. For those who are new to the place it has two parking one at the back cost 50riyal for 10 hr(you well get charged for 10 even if you have parked for 6 hrs) and one at basement for 25 riyal an hour. So if you are taking your car this can get costly.

Fathima Milhan
7 years ago – Google

9

We stayed at the Hilton convention for 5 days.
It has been an amazing experience. It was more than what we expected! Just by entering into the hotel you could smell the fragrant oudh! The atmosphere was very welcoming! The rooms were big and the view to the haram was extraordinary. The staff were all very friendly and helpful!

Salman Uddin
7 years ago – Google

9

Alhumdulillah . Very polite and professional staff. Few minutes to walk away. Clean and fresh.

Dr MS
7 years ago – Google

9

Luxurious, spacious, comfortable,
Meticulously neat and pleasantly fragranced. Stunning views. Professional and friendly staff.
Very modern bathroom. Excellent facilities. Close to Haram Shareef.

Tooba Zia
7 years ago – Google

8

v nice hotel nice rooms . clean clear staff helpfull but need to improve shuttle system.. we have wheel chair with us and that steep way from haram was v tough

Fayez Islam
7 years ago – Google

8

Room was good. Staff was also good. Near to Haram but still one might have to take shuttle of the hotel to get to the ground of Haram. One who doesn't want to walk should book others which are even more closer.
Paid extra for early arriving which sounded little rude.

fatima haseena
7 years ago – Google

9

Beautiful place . Had a very good experience when we stayed there during hajj Alhamdulillah
Their hospitality amazing
Staffs are soo friendly Alhamdulillah
Food spread was amazing.As we were traveling with my dad and mom ,
Chef made delicious home made food too so that we don't get tired of the same cuisine.
Rooms are big and beautiful Alhamdulillah
Wishing to go there again soon Inshaallah.

Tarek Hammad
7 years ago – Google

8

Nice Hotel, nice breakfast buffet, nice staff in all hotel restaurants , but there are some comments on the ladies answering on the calls that when I call to send me the golf Car to pick up my family from the pickup point they give me excuse that the car under maintenance although when we arrived the hotel we found that 3 cars are working and going to drop some guest, may be she didn't like my voice. The hotel should make the golf cars work continuously to at least one car be there in the pick up point which near to almasjid alharam.

Salwa Ahmad
7 years ago – Google

9

Superb place to stay as it is very near to Haram and excellent staff who provide good services, friendly and very pleasant. The food are very good. Value for money.

Mozimmal Hussain
7 years ago – Google

10

very nice hotel, better than the clock tower as you don't get the blocked in by the mass of people exiting or entering the haram.

hafsat sani abdullahi
7 years ago – Google

10

dis hotel it good dia services are good food is good and dia staff are working hard to meet dia costumers demands

Abid Sulehri
7 years ago – Google

10

Hilton is a very excellent hotel in Jabal e Omer. Especially the staff is very polite courteous

Aasif Sheikh
7 years ago – Google

8

Good place to rest after been jn Harram!

Abdul Rakuman anbu
7 years ago – Google

8

Good hotel restaurant specialty room are looking great ,WiFi coverage and speed really good, I feel little bit expensive about food Food quality not bad but frozen meats otherwise all perfect ....

Nauman Ijaz
7 years ago – Google

10

Its very good hotel... 2min walking from hotel to haram. Management is great rooms are big and comfort

haruna abdulhadi
7 years ago – Google

10

Very very good condition the hotel is located at gud place let say at haram the staff are very good no haw to take care of guests

Riaz Moolla
7 years ago – Google

8

Very nice new hotel. Good location and service

Areej Q.
7 years ago – Google

9

I booked at Hilton Makkah Convention from 13th till 15th June for Ummrah in the holly month of Ramadan. It's a brand new hotel that we enjoyed our luxury stay in. It's very close to 'Haram', took us about 5 mins walking directly to the gate of Malik Fahid.
I booked the hotel and requested for early check-in and late checkout as well... I received agreement that they approved my early check-in request. I reached Makkah at 5:00 am.
A gentle man at the reception area promised that the room will be available by 7:00 am I went for Umrrah and kept my bags in the hotel and came back by almost 9:00 am and a gentle man Mr. Yousif Algamdi was so helpful and managed our registration in a very quick and helpful way I really would like to thank him. While asking about our check-out I delt with Mr. Abdulbari Khoundanah who also was so helpful and confirmed my late checkout.
Visitors to this hotel will feel how humble and helpful are all staff starting from the reception to the house keeping and in should say thank you to Moh'd faisal 🤗. I had tge room with breakfast... which i was given the option to either take it as Iftar or Sahoor, food was so good with all varieties.I recommend this hotel and definitely will be the place that I will always book once I come to Ummrah.

osama
7 years ago – Google

7

Very nice hotel closed to alhram, very clean, the rooms are big with nice view to al haram, the employee's are friendly and helpful, very good restaurant 🍴, the breakfast is delicious with many kinds of food..
Special thanks to the management of the hotel especially Miss Maram.
I advise any one to reserve to this hotel.

Reham AlDakhil
7 years ago – Google

7

New, clean, specious rooms in comparison with Abraj Albait. My stay were during Ramadan 2017 the hotel is close to AlHaram at the same time far from the crowed. Bin dawood supermarket is few minutes walk.
The drawbacks:
Ramadan breakfast is not included in the room price (250 Riyal per person per night)
Not recommended for those needs wheel chair because of the constructions around the hotel.
they don't provide garbage baskets inside the rooms!! people putting their garbage outside in the corridors which weren't decent for 5 star hotel.

Mo Kha
7 years ago – Google

5

The Hotel new and stunning! HOWEVER...
*Service still has some teething issues.
*Close to Haram BUT Visited with an elderly person who needs a wheelchair to visit the Haram or over medium distances. Unfortunately the access to Haram is difficult for wheelchairs, on hill, through the construction site access, and across traffic.
Would NOT recommend for people who are not very mobile.
*Also only 2 months old (arrived on Official Opening day) so no shops or facilities in building as yet, so have to head to adjacent buildings (through construction access) to shops.
I expect that in future (1-2 years) when the external Haram access is complete it will be brilliant but for now, unless you fit and mobile I would consider alternatives despite the better price options.

Rafeo Shah
7 years ago – Google

7

Very nice rooms. But the services like Wi-Fi and concierge need to be improved.

Salman Phatan
7 years ago – Google

9

Awsum place
Awsum Wifi internet

Khazi Zafar
7 years ago – Google

8

Location is perfect

tube you
7 years ago – Google

9

فندق راقي جد لا من حيث الخدمات ولا تعامل الموظفين ولا النظافة فندق هيلتون للمؤتمرات يستحق الزيارة فيه بوفيه افطار متنوع وراقي قريب جدا من الحرم فيه ست مصاعد مما يخفف الزحمة استجابة موظفي الفندق واهتمامهم بطلبك عيوبه : عيبه الوحيد انه عندما تخرج (احيانا) من غرفتك تجد رائحة التدخين تعبق وليس هناك تهوية او مراوح اخراج الرائحة لكن روائح المصعد منعشة ☺️

Mohd. Shariful Islam Sheikh
7 years ago – Google

7

Near Holy mosque.. awsome hotel ..

Syed Tirmizi
7 years ago – Google

10

perfect place...close to holy mosque...and good breakfast

Naïf Naif
7 years ago – Google

10

فندق جديد سكنت فيه بعد الافتتاح ٢١يوم واليكم بعض الصور الجميلة التي التقطتها لها

MrEltamimi
7 years ago – Google

9

Dieses Hotel ist unglaublich Schön, sehr sehr bequem u

Ahmed Ali
7 years ago – Google

5

جميل وطاقم العمل لطيفين جداً ويتساعدون معك ولكن يعيبه عدة أشياء ومنها انهم بطيئين في الخدمة، ودورات المياه أعزكم الله لا يوجد فيها تصريف جيد وبسببه المياه تملأ المكان ...

Majde Saadawi
7 years ago – Google

9

عشان انا اعمل فيه 😊

فهد العكروش
7 years ago – Google

9

اول من سكن فية بصراحة من اول يوم والاستقبال فيه ممتازة والخدمات متوفرة بكافة الوسائل المتاحة ولاانسى العاملين فية ممتازين ونظافة ممتازة

Mohamed Amine
7 years ago – Google

9

ماشاء الله فندق جميل