 845 reviews

Hotel Carlton

1075 Sutter Street, San Francisco, CA 94109, United States Access

Hotel Carlton

The historic 161-room Hotel Carlton offers an international ambience with outstanding guest service.

Each guestroom offers a soft palette of soothing tones such as light breezy blue and cashmere cream punctuated by touches of glowing colors. The guestrooms also feature hand-painted Moroccan side tables and photography of exquisitely detailed wall paintings.

Another cherished facet of this quintessential San Francisco hotel experience is the views. Hotel Carlton is not flanked by adjoining buildings - a rarity in this district of San Francisco. The majority of rooms look out onto an expansive unobstructed view. All guestrooms include-
-plush Serta mattresses
-complimentary wireless high-speed Internet access -in-room laptop safe
-marble-topped writing desk
-Keurig coffeemaker
-ceiling fan
-32inch flat-screen panel televisions with HDTV -iHome clock radio docks
-iron and board and hair dryer

The Summit Meeting Room is available for small groups or events with a total space of 550 square feet.

Hotel Carlton is pet friendly and non-smoking. The hotel is environmentally responsible- carbon-neutral and LEED certified.

The hotel features Saha restaurant bringing a unique blend of Yemenese- Arabic and California cuisine.

Located in Lower Nob Hill neighborhood. Within walking distance to a variety of restaurants and boutiques. Vibrant bars and lounges located just two blocks away. Civic Center is within walking distance offering museums and music venues. City Hall Financial District and Union Square located within 1.5 miles of hotel.


  • Internet
    FREE WiFi
  • High speed wireless
  • Transportation
    On-Site parking
  • Parking
  • Transportation - local office
  • Front desk
    24-hour reception
  • Bell staff/porter
  • Concierge desk
  • Work away
    Business center
  • Business services
  • General
    Connecting rooms
  • Interior corridors
  • Non-smoking rooms
  • Hotel service
    Dry cleaning
  • Full service housekeeping
  • Housekeeping daily
  • Safe deposit box
  • Security
  • Wakeup service
  • Travelling with others
    Children welcome
  • Family plan
  • Pets welcome
  • Accessible
    Accessible facilities
  • Accessible parking
  • Accessible rooms
  • Elevators
  • Events
    Catering services
  • Conference facilities
  • Meeting rooms


  • Bathroom
  • General
  • Ironing board
  • Non-smoking

Food and Drink

  • Meal plan
    Continental breakfast
  • Full american breakfast
  • Outlets type
  • Restaurant


  • Continental breakfast
  • Full american breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
Policy varies by rate and date. Pls see rules for applicable policy information. No show charge is 100pct first night room and tax. Exceptions may apply- please see rate rules.

Travel with others

Children policy
Children 17 and under stay free with parents - occupancy permitting

Pets are allowed upon request
Pet Friendly Pet agreement must be signed at check-in as cleaning charges may apply. Dogs stay free 50lb weight limit. Dogs cannot be left in the room alone unless they are crated. Only 2 pets per room.

Payment type


Language spoken

  • English

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 163
  • Largest Meeting Room Size: 750 sq. ft.
  • Largest Meeting Room Capacity: 40


  • Accessible parking
  • On-Site parking
  • Parking


  • FREE CC access calls
  • FREE toll free calls
  • Interstate calls
  • Computer
  • Business center
  • Business services
  • Meeting facilities
  • Operator-assisted calls
  • Intrastate calls
  • International direct dialing
  • Audio visual equipment
  • On-site business center
  • FREE local calls

Most helpful reviews - Google and TiCATi reviews 8 45 reviews

Julia Catlin
3 years ago – Google


This place was really neat. I don't have any complaints other that, due to the nature of this place being I'm downtown San Francisco, I had to park in the parking garage across the street when I got in at 10:00 PM. They did offer to help with my luggage and I should have taken them up on it!

The room smelled kind of funny, but it was charming. I loved the colorful, internationally themed decor, and I loved the restaurant. The hotel staff at the front desk were very kind, and the lobby had a strong but pleasant smell when I walked in. Would stay here again if I need to be downtown.

Simant Purohit
3 years ago – Google


Its a very average place. Good for a stay if you want to stay in the city. The high price is just for the hotel being in the city. The amenities are less worth than a super 8.

Shiloh Buddy
3 years ago – Google


If you want local flavor come here. They offer a live band every night in the lobby and it's a different band each night. Usually it's jazz; soulful jazz, or contemporary songs in a jazzy way. Plus, they offer wine with the music. Rooms are more quaint and hotel staff are fabulous! Very friendly atmosphere. Feels more like home than other hotels.

Patrick J Mims
3 years ago – Google


This is a great boutique hotel in San Francisco's Union Square. Though, Union Square is not my favorite neighborhood; indeed, it is a solid, central location to stay. The Hotel Carlton is quirky, which is exactly what I'm looking for when I stay in The Bay. Every employee that I came into contact with was genuinely courteous. The hotel staff is a tightknit family, and it felt like they enjoyed helping their guests. The room was clean. Similar to other boutiques in SF, the layout was funky. This is my favorite part about San Francisco's older hotels; their rooms are unique and include accents from the past. Yes, you can hear other guests opening and closing their doors, but who cares?! If you're looking for the SF experience, the Hotel Carlton is for you. If you prefer bland, uninspired lodging, the San Bruno Holiday Inn is probably more your speed.

Denia Ained
3 years ago – Google


Very good hotel, great price/quality. The restaurant is nice, but the breakfast has extremely poor service. They told us after 20 min waiting that what we ordered was no longer available. There was only powder coffee, the machine didn't work throughout our stay. The reception employees are great and extremely friendly. Rooms are big and clean, although you can hear literally everything from the rooms next door.