Amazing in Paris right near the la defense and it was free trip to and back the next metro station but they don't serve food but however they have a bar and shop. The best thing is the shops behind are all food and drink.

close to la defence clean nice place

I stayed at the Mercury hotel from 14th August to the 16th August.

The room was clean and spacious and had a good view. However, that’s as good as it got. The staff were nice, but not at all professional.

When I arrived at my room after a long journey and was getting ready for bed, I was shocked to find that there were no toiletries or amenities available. I did not find a tooth brush, tooth paste, slippers, soap, shaving kit, ear buds, let alone shampoo! Only shower gel was provided. When I raised this with the staff they were very impolite and stated that they had none left in stock and to go buy it myself. The hotels stock list is not my problem- it is the responsibility of the hotel to make sure they maintain their standards and their customers are satisfied; it is their responsibility to find an alternative solution to their lack of stock and not the customers.

I am someone who travels a lot and I have always received amenities from all the hotels I have stayed at, especially a 4-star hotel! Therefore, for a 4-star hotel, this is disappointing and well below a 4-star standard.

Additionally, I was extremely disappointed with the breakfast. It resembled a canteen, with basic food provided. The croissants, jam, butter, and bread, were barely appetising.

I must stress that the reason for my extreme disappointment is because this hotel is labelled as a 4-star hotel. It felt more like a 2 star at most.

I would like for the hotel to review the way they run their business because at this rate, they will lose customers and their 4-star rating.

Close to la defense clean nice services

Not bad but a little bit expensive for his quality, I supposed it's the price for being in Paris, but is not in the center.
The worst part is the breakfast area, is small and totally chaotic.

It's a tired hotel with building work all around. They are currently refurbishing the rooms, but even the new refurbished rooms are just ok. One thing that I still don't get as a business traveller it is essential to have an iron and an ironing board in the room, this hotel has one iron and one ironing board for the entire hotel to use, it is tucked away by the gym and is only available during gym hours, unless you ask specifically for access. There is always a queue to use it.

The staff were nice and helpful though.

Also the hangers in the refurbished room caused damage to my shirts. After ironing shirts I hung them on the clothes hanger, in the morning I took them off and had red stain all over the collar from them.

If I come back to Paris I think I will try another hotel

The room was extremely cold but they brought me a space heater when I called the front desk. The wifi is intermittent but I believe that is because all of the access points have the same name and the connection algorithm on my phone could use some improvements.

the location is strategic which is the center of new commercial area. Its only need €15 to go to eiffel by original taxi. However, the breakfast menu is very standard...

Nothing is very fancy, but everything is tidy and done well. Nicely decorated rooms, polite staff and a tasty breakfast (even though it could have a wider variety, but what they serve is worth eating). If you plan to go here, don't forget to visit the solarium to see a nice view of the Eiffel Tower.

Service was as usual efficient and discrete. Breakfast was a little busy but food ok . I had a refurbished room so no problems

Nice big hotel in a great and quiet area. The staff are friendly and accommodating. On the downside, bathrooms are small. Nonetheless, good experience overall.

Check in with my travel group on the 22th Dec 2017. There is 2 suspicious guy in the hotel lobby when our bus arrive. One guy I heard went up to our tour bus after it arrive . However, our group last member saw him and question him who then slip away. The other guy that remain in the hotel lobby try to move closer to a member luggage and attempt to take away a bag while everyone is waiting for check in. He was spotted by our member and the hotel security on night shift was also alerted. Thanks to their quick thinking, nothing was lost. The hotel security did a good job, however hotel as a whole may not be very safe.

Decent facilities. Nothing extraordinarily great. A regular place.

My preferred hotel for business in Paris. Good standard, clean and quiet rooms. Good breakfast with plenty of choice.
Great location with many restaurants around and easy access to many places.

Not terrible, not great. Definitely one of the poorer Mercure hotels I've stayed in. Very basic.

Basic and anonymous, and 15 minutes from la defense. Cheap is the best I can say

Near La Defense subway by a 10-15 min walk. The same distance to Le 4 Temp Shopping. The hotel gives a breakfast to groups thats remembers a line to your High School meal. No so new apartment the cleaning of room is late, not so good, and for asking the cleaning lady something she accept it and never do what was asked.

All good except rooms missing mini bar.

The location is good, the service is very good, bit my room was not so good.

Room was clean and comfortable. On the small side but I only used it for sleeping. Nice view onto the Eiffel Tower from my room. Breakfast very expensive for what you get. The la defense shopping district just around the corner.

Very very good melia.. mercure no

Nice hotel. Breakfast is limited and could be improved. There is no many options at the hotel restaurant.

Neat and comfortable. Some problems with breakfast if too many people come at once.

Good breakfast and decent rooms. Staff was alright too

Ok rooms and location. Very nice gym and terrasse for relaxing on top floor

In general good hotel to stay. Relatively near to metro, the rooms need renovation. The breakfast is not what you expect for...

Huge tv for bedroom and room cleaned everyday, plus cofee and tea in the beedroom

Good hotel with good service but some room design pitfalls are strange, i.e. no sockets at bed head, vent right above your head in bath tub, small closet height.

Expected better from this Accor hotel based on good recent experience of the newer Novotels, but will avoid Mercure based on this visit. Room felt a little grubby and very poor mattress

The staff is really nice and I can't fault that. However, I'm more disappointed every time I go by the room. Either I got much bigger or the room are getting smaller. Especially the bathroom.

Breakfast was terrible (maybe because we're in a large travel group though). Good location, next to local market and grocery store.

Nice business hotel. I had issues with blowing the fuses 2 times in my room when plugging items but but they were fast to respond. I ate 2 dinners at the hotel, one meal was amazing!! the other not so great. The staff was extremely helpful. Rooms would be small if on vacation and there was no desk to work at. Rooms were clean and very neat.

Hotel could use a renovation. If you plan to stay for a business trip in La Defense it's OK. Especially since the restaurant has a very good value for price. Very good food and wines!

Nice n strategic places... but not for breakfast. Its Boring

Wouldn't recommend. Feels old and a lot of stuff didn't work right while we were there (shower had random temperature spikes, internet worked half the time, needs more space for breakfast, it was super crowded every morning plus it wasn't good). Not going to say it's a BAD hotel, but try to look for something else first

Rooms are very clean and tidy, the staff speaks English well and is very helpful when asked questions about the room or area. The breakfast food is delicious.

It's the most convenient hotel in la defence Paris. With a good gym. And a good room.

Ac doesn't work, fans broken, bathroom is tiny. Breakfest was a scam. Clean room and comfy bed however. Very busy district.

Not really close to city center. If you're traveling for leisure, be prepared for many Metro rides.

Great staff..

Basic hotel. Enough for business travel. Room was cold, even if I put the heat at the top. Bathroom was cold too. Very few water flow in the shower.
Noise from the outside at night.
At least Breakfast is good, quite above average I've seen.
Multifunction printer was not working when I was there.
Overall, I've seen better, but again it's not expensive. You get what you pay for.

Nice place to stay. Clean room. Wifi for free. Good breakfast.

You get what you pay for. It is conveniently located close to center of Paris but the services and ammendities is no where how it looks on pictures on the website. You should be out exploring the city anyways but this hotel is definetely in between a hostel and a lousy hotel.

Nice location and the room was fine, although there was a problem with the heating apparently due to being '"between seasons".