 825 reviews

HYATT house Austin/Arboretum

10001 North Capital of Texas Hwy, AUSTIN, TX 78759, United States Access

HYATT house Austin/Arboretum

Hyatt House spacious architectural design gives the property a residential appearance and appeal. Each guest suite features separate living, dining, bedroom, bath and fully equipped kitchen areas. Full Breakfast.
PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM. FEES ARE IN USD. Service animals are exempt from fees

Hyatt House Austin Arboretum is located in the Arboretum Area and is 5 miles from the University of Texas, Downtown Austin, and the Capital Business district.

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Internet services
  • Transportation
    FREE parking
  • FREE transportation
  • Long term parking
  • Motorcycle parking
  • On-Site parking
  • Outdoor parking
  • Parking
  • Parking lot
  • Recreational vehicle parking
  • Train access
  • Transportation - local area
  • Transportation - local office
  • Front desk
    24-hour reception
  • Baggage hold
  • Early check-in
  • Express check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Managers reception
  • Storage space
  • Technical concierge
  • Video review billing
  • Work away
    Business center
  • Business services
  • Data port
  • Desk with electrical outlet
  • Phone services
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Private bath or shower
  • Public area air conditioned
  • Stairwells
  • Telephone jack adaptor available
  • Hotel service
    ATM/Cash machine
  • Bilingual staff
  • Boarding pass print-out available
  • Coin operated laundry
  • Dry cleaning
  • Fire safety compliant
  • FREE newspaper in lobby
  • Full service housekeeping
  • Grocery shopping service available
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Multilingual staff
  • Onsite laundry
  • Package/Parcel services
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Shopping mall
  • Sundry/Convenience store
  • Travelling with others
    Children welcome
  • Children's play area
  • Pet amenities available
  • Pets welcome
  • Playground
  • Ramp access
  • Accessible
    Accessible facilities
  • Accessible parking
  • Accessible rooms
  • Brailed elevators
  • Hearing impaired services
  • Wheelchair firendly
  • Events
    Bus parking
  • Catering services
  • Evening reception
  • Meeting rooms
  • Truck parking

Rooms

  • Communication
    FREE credit card access calls
  • FREE local calls
  • Multi-line phone
  • Portable phone
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Developed Mattresses for hotels chain
  • Double beds
  • Single bed
  • Sofa bed
  • Super comfy bed
  • Special features
    Maid service
  • Bathroom
    Bathroom amenities
  • Bathtub
  • Bathtub/shower combination
  • Hairdryer
  • Private bathroom
  • Food & Beverage
    Coffee/Tea maker
  • Cups/glassware
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchen supplies
  • Kitchenette
  • Microwave
  • Oven
  • Plates and bowls
  • Pots and pans
  • Refrigerator
  • Refrigerator with ice maker
  • Silverware/utensils
  • Stove
  • Toaster
  • Toaster oven
  • Entertainment
    All news channel
  • AM/FM radio
  • Cable television
  • CD player
  • CNN availaible
  • DVD player
  • FREE movies/video
  • FREE newspaper
  • Newspaper
  • TV
  • Business
    Adaptor available for telephone PC use
  • Copier
  • Desk
  • Desk with lamp
  • Direct dial phone number
  • Spare electrical outlet available
  • Telephone
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Converters/ Voltage adaptors
  • Dual voltage outlet
  • Electrical adaptors available
  • Fire alarm
  • Iron
  • Laundry basket/clothes hamper
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors
  • Wake-up calls
  • Accessible
    Accessible room
  • Fire alarm with light

Recreation

  • Pool
    Heated pool
  • Outdoor pool
  • Pool
  • Private pool
  • Wellness
    Health club
  • Massage services
  • Sauna
  • Spa
  • Fitness
    Exercise gym
  • Fitness center
  • Sport
    Golf
  • Jogging track
  • Racquetball
  • Sports court onsite
  • Water sports
  • Games / movies
    Game room

Food and Drink

  • Meal plan
    Buffet breakfast
  • Carryout breakfast
  • Deluxe continental breakfast
  • FREE breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Full american breakfast
  • Hot breakfast
  • Hot continental breakfast
  • Special attention
    FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Services
    Dinner delivery service from local restaurant
  • Kitchen facilities
    Barbeque grills
  • BBQ/Picnic area
  • Ice machine
  • Outlets type
    Cocktail lounge with light fare

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • FREE breakfast
  • Buffet breakfast
  • Full american breakfast
  • Carryout breakfast
  • Deluxe continental breakfast
  • Hot continental breakfast
  • Hot breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
Cancel by 4pm hotel time 48 hours prior to arrival

Travel with others

Children policy
Children 12 years and under free sharing room with parents

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

Wind down and fill up with our complimentary Evening Social Monday through Thursday. Enjoy a succulent spread of cheeses, meats, and savory bites. You’ll also enjoy complimentary beverages including wine and beer. The perfect way to break away from the day and relax into night.

Environment

Property's Green Action

We think of ourselves as guests of this planet, and are committed to doing our part to take care of it. Challenges like climate change and water scarcity create risks for people and the environment, as well as for our hotel. We are committed to reduce energy consumption and greenhouse gas emissions, use less water, produce less waste and make more environmentally responsible purchasing decisions. We have set goal to reduce water use per guest night and to elevate our recycling efforts.

Most helpful reviews 8 25 reviews

Defne Tanyer
1 year ago – Google

10

They had a pool and that's always a plus one for me. Although they don't really have anything that isn't full of sugar for breakfast, and no real options for vegans and vegetarians. The beds were very comfortable. The complementary coffee was delicious.

Sandy Brown
1 year ago – Google

10

Great Hotel. Wonderful free breakfast. Front desk girl was super cool and kind. The rooms are awesome, quiet, and comfy. The swimming pool was clean, had nice furniture and towels are provided by the pool too. I will definitely stay here every time we visit Austin.

Anthony Samsami
1 year ago – Google

8

Great hotel with nice amenities and clean rooms. Its also located in a very popular part of town with lots of restaurants and shopping near by. I'd recommend coming here if you can afford it.

Lisa Perez
2 years ago – Google

9

Spacious rooms that are CLEAN! You don't have to worry about something "really' getting cleaned between guests

Joshua Akins
2 years ago – Google

10

Very clean. Love the layout of the rooms. Nice amenities for the price. Great breakfast. And the staff were very pleasant and let us check in early. Definitely recommend it.

Antonio J. Rodriguez D.
2 years ago – Google

9

Excellent place to stay. Personnel very prepared and willing to give their best for the customer. The Bar downstairs is excellent and a very place to wrap up a night out with friends. I will definitely be back!

Daisy Carrizales
2 years ago – Google

4

Checked in friendly staff. Payment process fail declined 2 cards but reflected paymemts on both accounts. Had to drive to an ATM before doing so called hotel to double check on payment. Payment was pending. Got our keys room was not ready. Had to sit out in the hallway with all 4 kids. While my husband fixed the situation. Got moved to another room. So starting our day in Austin for the FIRST time NOT GOOD.

Steven Nazworth
2 years ago – Google

9

Nice, clean hotel. Good service. Breakfast was great as well. Would recommend staying here.

Matt Scieszka
2 years ago – Google

8

A decent hotel for the price. The room was clean and the staff was friendly. The bar was a counter next to the front desk. It would have been better and more inviting to me if that was in a separate area- possibly with a restaraunt.

Hong Nguyen
2 years ago – Google

7

Good location and easy to get into the downtown area. Staff were friendly and helpful. The complementary breakfast had many good options.

Jonathan Thiessen
2 years ago – Google

10

Outstanding place to stay! Highly recommended. Amenities are great. Excellent customer service. Wonderful rooms.

Bill Fairfield
2 years ago – Google

10

Especially thankful for the knowledgeable desk staff. Not only professional, but also quite helpful for directions, suggestions and welcoming attitude to Austin, Texas. The rooms are nice, and hopefully I`'ll be visiting the great state of Texas again. Hopefully I`ll be able to finally try Franklin`s bbq if I can. The location of the Hyatt here is very central to many places, and there are markets nearby, minutes away on foot. Felt like middle class or above area from the 2.5 days I was there. The neighborhood seemed to me pretty busy in traffic during the day, but was generally clean, the roads I drove were in pretty good shape, and saw no panhandlers around.

Pete Florez
2 years ago – Google

7

The decor in the hotel was very modern but the actual rooms looked a little bit dated. Free breakfast was a nice perk. Breakfast was adequate but not fantastic. Good place to stay

Kristine Sudweeks
2 years ago – Google

9

This place had great service, A++. The room we got was really big for a hotel room. It felt like I was in a mini apartment. The staff was friendly and helpful. The breakfast had a great selection, with good food. I definitely recommend staying here.

Brian Fulmer
2 years ago – Google

7

Had a nice stay at the property. Well laid out room, well maintained. Convenient location. Multiple encounters with helpful and friendly staff. The only real knock is the HVAC unit was quite loud. I will look to book here first the next time I am in Austin.

A. Nicole Blake
2 years ago – Google

9

(1) clean rooms with a fully equipped kitchen, closet for storage, television, phones , a desk, and a couch. It felt more like an apartment than a hotel room! (2) super friendly staff (3) breakfast!!!! (4) ample parking I would definitely stay here again.

Derek Higgins
2 years ago – Google

4

1. Got checked in got to my room and no one answered the phones til the next day. 2. Bedspread looked like a dog had walked across it and peed. It didnt smell it was just heavily stained and unappealing. 3. Toilet seat was not attached. Bolt missing. 4. Food crumbs on floor in kitchen 5. Cabinets had leftover trash in them. 6. Fresh gum stuck on the carpet. Stepped in it. Breakfast was good. Struggled giving it 2 stars. If breakfast hadn't been so good it would have gotten a 1. The bar food is a joke. All frozen. Bartender was socially awkward and begged for good reviews.

Derek Higgins
2 years ago – Google

4

1. Got checked in got to my room and no one answered the phones til the next day. 2. Bedspread loomed like a dog had walked across it and peed. 3. Toilet seat was not attached. Bolt missing. 4. Food crumbs on floor in kitchen 5. Cabinets had leftover trash in them. 6. Fresh gum stuck on the carpet. Stepped in it. Breakfast was good. $150 a night was 4x what this place was worth. Struggled giving it 2 stars. If breakfast hadn't been so good it would have gotten a 1. The bar food is a joke. All frozen. Bartender was socially awkward and begged for good reviews.

Stephen Deutsch
2 years ago – Google

9

This was such a DEAL! Everything is new and renovated, comfortable and clean. Front desk staff (Phil and Lucas) were so helpful, and Kylie fixed my dinner (bar menu is great) to order. I am so pleased. Stephen

Eric Ellis
2 years ago – Google

9

Great rooms and great staff. Good location right off of the highway. One of the better hotels I've stayed at.

Isaiah Ruffin
2 years ago – Google

9

Really good place to stay in town. Its close to the Domain which is pretty cool. I rwally liked the breakfast here. The bed are also super comfy. The lady who checked me in was very nice and helpful too.

Lisa Faciane
2 years ago – Google

10

I have stayed here two times, both for multiple days at a time! I love this place. They are updated, technology is great! The breakfast is fabulous

Ian Dawson
2 years ago – Google

7

Comfortable bed and room. Easy and convenient. Good location. Perfect for business travel.

Vickie Musgrove
2 years ago – Google

5

Very friendly staff. Great coffee and breakfast. I am a total animal lover, however I didn't know that this facility was pet friendly. I was wondering why I smelled dog on a pillow and had increasing headaches and watering eyes. I thought the smell was my imagination. Buildings are so large that perhaps there could be designated floors.

Sarah Burroughs
2 years ago – Google

8

Great room design-- this could be comfortably livable long term even. Food was good too, as far as free breakfast and coffee/teas go. My only complaint is the trouble we had checking in on time, but I recognize things can happen outside of one's control that we might not have been aware of, and the hotel did their best to accommodate and apologize.

Damien Mullen
2 years ago – Google

8

Breakfast was provided. Good quality. Rooms were great. I got moved from the room I reserved though due to previous guests extending.

Michael Diaz
2 years ago – Google

7

It's a really great hotel if you've gotta travel for a while. The full kitchen helps you save money, the beds are super comfy, the pillows could be better though. Front desk was really helpful

Tim Clemente
2 years ago – Google

9

Stayed one week for a company workshop in Austin. Rooms are clean and comfortable. Checked-in early in the morning due to flight schedule but was still welcomed by a smiling staff. Friendly staff over the resto and food selection on breakfast was enough for different taste buds. Strategically located in the middle of everything. Overall this is the place to book if you're having business meetings around Austin.

Today I Learned
2 years ago – Google

9

It was as close to an apartment as you could get with a hotel. Everything was done nicely. There was a regular sized fridge, mini stove, dishwasher, baking pans, dishes and silverware. The room was pretty large for a non-suite. Breakfast was good too.

Tiffanie Ramirez
3 years ago – Google

9

Love this hotel! Check in was easy & quick, they offered water at the front desk which was nice. This was where my entire family stayed as we all came from out of town for my wedding. No complaints! Location was great, hotel was clean & quiet, breakfast was wonderful!! I got a suite & it was enough room for 4 people. & the room photographed beautifully in the background of my getting ready shots. Very modern & simple decor. They also sent me a sweet gift of red wine & a cheese plate when they heard I was there for my wedding. Very thoughtful, most businesses aren't so sincere or thoughtful these days, so that personal touch was just amazing. Will absolutely be back!!! Just for fun, a shot of me getting ready at Hyatt House Austin/Arboretum!

Walter Guevara
3 years ago – Google

10

Location is ideal if you want to be central to many things including sights. The room is very spacious and comfortable. Great warm breakfast. The service received was outstanding thanks to Taylor and many other staff members. I will definitely return and stay here again.

Giovanni Logrono
3 years ago – Google

7

The staff at check-in were great and even offered us bottles of water, since it was a hot day. The hotel lobby and hallways are nicely decorated and were clean always. The same for the room. Nicely decorated and everything was clean. The complementary breakfast was better than I expected.

Lady Guapo
3 years ago – Google

8

I enjoyed the room, which was comfortable and clean. The service is decent. I loved the full kitchen so I had the option to cook instead of eating out. This hotel offers green option! The complimentary breakfast is great with a made-to-order omelet bar. I would stay here again!

Gio Dagher
3 years ago – Google

7

The rooms themselves were very nice and definitely worth the price I paid for the reservation. Very spacious and comfortable beds, and there's a lot of utensils/appliances available in the room that aren't typically available in hotel rooms. The only thing that was slightly lackluster was the amount of space in the lobby/bar area on the first floor, but this is really a minor thing and shouldn't really matter when picking a hotel. All in all, the room is what you're paying for, and the room was very good.

Robert K.
3 years ago – Google

10

Staff were all super friendly, breakfast was delicious and the room was modern and had a fairly full kitchen. Its also in a great location with some great restaurants within walking distance. I wouldn't hesitate to stay at this hotel again.

Alex Sanders
3 years ago – Google

9

Very conveniently located close to UT. They provided a shuttle service for us, so we didn't have to drive everyday. Friendly and knowledgeable staff that provided me with plenty of information on the room and surrounding area. Breakfast every morning with plenty of options. Been extremely satisfied with the service, would definitely come back!

Drew M. Drinkwater
3 years ago – Google

8

The overnight desk manager that checked us in was very accommodating and friendly. The room is comfortable. I would recommend, and I plan on using this hotel again.

Helen Quisenberry
3 years ago – Google

10

Wonderful stay! Very friendly and helpful staff. Good location with large clean rooms. Outstanding experience!!!

Melissa Klepper
3 years ago – Google

10

The customer service here is top of the line. Bryan, the manager, really makes you feel welcome. It's so rare to encounter customer service like this. The rooms are clean and the rates are extremely fair.

Matthew Bromley
3 years ago – Google

9

This hotel had EVERYTHING we could have needed for the night. I have two young daughters and they were content with plenty of space to play in a studio suite. The breakfast was phenomenal!

Amanda Mayer
3 years ago – Google

7

We stayed in a one bedroom king suite with our 2 children. Check in was easy. DVD player is only available upon request not standard as it is implied on the website. The staff had no problem bringing one for us quickly. There is no dresser in the bedroom, but there are some hangers in the closet. Complimentary breakfast was very good although they do stop serving it at 9. The room was a bit small, but clean and well taken care of.

Patrick Boersma
3 years ago – Google

9

Awesome location, plenty of shops and food nearby. The hotel is nice and spread out (3 buildings). Their suites are well insulated from sounds, and complimentary breakfast is fantastic. One complaint is there was no dresser for our clothes in the suite, only a closet, and when staying there for two weeks is something I missed.

Carol Miller
3 years ago – Google

7

This hotel is in a great location. Plenty of eateries around not to mention the hotel has a great restaurant on site. Had an awesome room on the third floor with a large balcony great for people watching that are shopping and eating their way through the Domain. Upscale, friendly and unpretentious you will not be disappointed.....how could you they have a Sprinkles directly across the street with a cupcake ATM dispensary!

Chaz Hanna
3 years ago – Google

9

I've stayed here a few times when I come to town and I won't go anywhere else. The staff is friendly and accommodating and the rooms are quiet. They offer free breakfast that is the best I've had at a hotel with fresh fruit and plenty of options. Great place to stay if you are in town in business with a shuttle that will take you to most offices in the northwest part of town (5 mile radius). Definitely a great option if you are looking for quality but don't want to break the bank.

Trina Lockett
3 years ago – Google

9

My family and I really enjoyed our stay. Overall the customer service was awesome from booking over the phone, checking in, and out. Not to forget, much kudos to Edwin and Canon - really cool guys. Thanks and see you soon.

Alan Hsu
3 years ago – Google

8

The bed is really good esp after the whole day activities. I like the room that has washers and also the microwave stove ready. It is close to the Domain area which is a popular area full of contemporary restaurant, stores, bars..etc.

Pierre Darquenne
3 years ago – Google

9

If you stay in Austin for work and like to be near the Domain this is the perfect location. The rooms are big with a proper dressing room and a decent kitchen. Very handsome for longer stay when you don't want to eat out every single day. The staff is welcoming and professional. The rooms are nicely cleaned. The very best features is the included full breakfast. Means hot and cold buffet but above all the omelette bar where the chef will prepare your eggs fresh for you the way you like them. Awesome

Raymond Lucero
3 years ago – Google

9

best hotel experience I've had in a long time. The rooms make you feel like i you're in your own little apartment. I recommend it to anyone and the location is wonderful.

mark roberts
3 years ago – Google

9

This place is great, if there is any issue the staff and management help out with a happy demeanor. This hotel is close to everything, easily accessible and offers free continental breakfast. Provides cookware and has a full kitchen in rooms, we eat very healthy and work out a lot so this along with the gym is great. Anytime we go to Austin this is where we stay, regardless of how close or far where we need to be in Austin is. Worth every penny!

Trevor Auger
3 years ago – Google

9

Friendly staff, modern rooms, convenient location near the city center

Justin Simmons
3 years ago – Google

10

Traveling with a preschooler and infant. Having the full kitchen in room with dishwasher is amazing. Hot breakfast is super convenient and good quality.

Britt Smith
3 years ago – Google

10

Comfortable rooms. The suite is nice sized for being the "smaller" room. Overnight customer service is always so kind and wonderful! The kitchens are fully stocked with equipment and the ice maker had been turned on for us. The room was spotless, no dust even on the top of a top shelf! Free waters are nice for platinum check in. Could not hear any outside or overhead noise. One of our favorite places to stay in the area.

Megan R
3 years ago – Google

9

We are a family of 3 with 2 dogs who we love to bring with us on our trips. This hotel was not only pet friendly for a small fee but the nicest we've stayed in that is pet friendly. We had the king suite and loved it. Having the kitchen was convenient with having a one year old. Breakfast was free and pretty good! I would most definitely stay here again when in the Austin area!

Christine Lin
3 years ago – Google

8

It's nice - same as all other Hyatt houses. Room is a little dated but fine. Location is fine. Probably better for business stay.

Aaron Schmidt
3 years ago – Google

9

The free breakfast here blows away any other breakfast in the area. For the price of free, it is outstanding. Rooms are also nice, with renovated tile showers and a modern appearance.

Nicholas Caputi
4 years ago – Google

8

Stayed here with the family while I was at a conference at the UT research campus. My son loved the pool (small but perfect depth for a new swimmer). It is close to everything. The bartender didn't know how to make a martini :-( but everyone was super friendly.

Vincent Davis
4 years ago – Google

10

The one thing that stands out to me is the cleanliness of the hotel. Probably one of the best. They also have cookware and utensils in the kitchen, which is a major plus. Even though it's next to the highway, for me it's very quiet. Would definitely recommend to friends and family. If you like they have a TV in the room and living room, with standard cable and HBO. Breakfast is ok, not the best, but more than adequate. This hotel was definitely worth the pay. Hope this review helps.

Dhaval Panara
4 years ago – Google

10

Amazing place rooms were nice and cozy a little small for house but had enough room. Breakfast was delicious specially Scrambled Eggs and Juice. Staff was friendly with amazing hospitality. Will always stay here when visiting Austin.

Mark Hazell
4 years ago – Google

7

Great hotel, great facilities.

Brett Lewis
4 years ago – Google

10

Location was excellent for my needs, and the complimentary breakfast was delicious.

Sherry Gates
5 years ago – Google

9

This place was awesome! Comfortable, the breakfast was terrific. The management was so helpful in making my family comfortable. Great place to stay!

Cora Opsahl
5 years ago – Google

10

The staff was so wonderful--from being helpful to friendly every time you ran into someone in the hallways. We had a one bedroom suite and it was very clean with soft towels. Priceline selected this hotel for me, but I would come back again.