Good City centre hotel in walking distance from the train station I was in Birmingham for meetings one of the meetings was held in the Hyatt the meeting rooms are well set out and confatuble. The hotel rooms are a decent size the bar and lounge area is a really nice pace to sit and relax lots of open spaces.
My only issue with all city centre hotel a big mark up on the price of drinks, so if you go out of the front door 2 minutes walk you will find a few decent bars at half the price.

This is a top notch hotel, staff very polite and attentive, my room was on the17th floor so I had a pretty interesting view from the floor to ceiling windows. Room was exceptionally clean an spacious and most importantly the bed was very comfortable. Dressing gown, slippers & good toiletries included. My stay was to attend a concert at the symphony hall which was literally next door so a safe option for someone alone.

Amazing service from staff at the front desk especially Christa who upgraded our room she was polite and very nice. The hotel is very clean and all the staff are polite and very helpful. The pool area with sauna and steam is brilliant, but the Jacuzzi was not working. Brilliant location for central Birmingham and access onto canal and town. Thank you Hyatt, keep up the good customer service.

This is how a hotel should be.
The whole place was clean and modern and well kept, I agree with some reviews that a few bits are dated but it does not spoil your stay.
We had a regency club room and this is well worth the extra, the club lounge was amazing and we commented that we could easily spend all day in there gazing out over the canal and city.
Sandra who worked in the lounge saw us at breakfast each time in there and was a shining star on our stay and a true credit to the hotel- could not do enough for us , we got engaged and she surprised us with a bottle of bubbly in our room and chocolates- she chatted to us and even showed us the suites on the level above which we hope to book next year. Johnathon Mellor also worth a shout for sorting a check in issue out quickly and professionally- our new favourite hotel in Birmingham- well done Hyatt

Great hotel. Very central and with spectacular views. Staff were very friendly. Nice big room!

We stayed here for my hen do and the staff were fantastic. Very helpful. The room was spotless. The spa was great and clean. There was a gent playing the piano in the foyer. It's beautiful and I'd love to go and stay again. The beds were really comfy as well!

Rooms are average, pretty much what you would find in any city hotel. The corridors and interiors have seen better days. However, the breakfast is top notch and the hotel probably has the best pool when compared with other city hotels.

I’ve stayed at some pretty plush hotels but what counts is the service and friendliness of staff Hyatt Regency is a luxury five-star hotel in the heart of Birmingham combining retro chic style interiors with modern panache. I enjoyed immaculate service, a luxurious spa and gym and despite the formal setting, everyone is friendly and down-to-earth, which makes the experience feel extra special. The concierge deserve a special mention particularly Maverick, John and Craig for the extra effort they put in to make you feel welcome, they are sublimely courteous and greet you by name as you pass; their local knowledge is exemplary of the finest bars and restaurants  Birmingham has to offer.

I have joined as a member of the Amala spa and gym, which has recently undergone an extensive makeover and upgrade pushing it above and beyond what most gyms and spas have of offer in central Birmingham. The first thing I noticed is the friendliness and helpfulness of the staff particularly Jan the manager and Kinder the receptionist always smiling and go the extra mile to make your visit as comfortable and relaxing as possible. Facilities abound, but those that stand out include the Club & Spa which has an state-of-the art gym, a training room for a sauna, steam room and pool with Jacuzzi. There’s a shadowy, magazine-laden pre-treatment relaxation room and ample relaxation areas pool side.

In conclusion a mercilessly resplendent and highly polished retro chic hotel overlooking ICC located in bustling Birmingham near The Mailbox and Bullring shopping complexes. Can definitely recommend this as my number One choice.

A disappointing experience at the hotel. One and a half hour delay in checking in after arriving at 15:15 you would have thought the rooms would have been ready. Had to continually chase for updates on rooms and remind the staff we had an evening event booked and needed time to change. Service in the pub/restaurant was really slow. When finally allocated room 514 opened the door to
Be hit by the smell of damp, so strong all our stuff had to be washed when we came home. Reception staff did not give the correct information, told to check out before going to the spa, do not take robes and slippers from the room. Arrive at spa, you’ve guessed it, we needed robes and slippers from the room. Shouldn’t have checked out as they needed to add treatments to room. Staff in the spa were fabulous though, corrected issues, found robes and slippers and sorted out the bills for us. Well done spa staff we were well cared for and felt looked after. Hotel not what we expected, staff need to know what they are doing and perhaps speak to guests when the meet them.

Large, clean room. Extremely pleasant and diligent staff at reception and at the bar. Excellent views across the city - it's a shame that there are currently building works taking place - it would have been beneficial to know this when booking.

A very good visit.

Good 4 star hotel. Some excellent wait staff at breakfast, gluten free menu available. Watch if signing bar bills on the room, had a couple credited to me while i was elsewhere for dinner. But sorted out without too much fuss.

Gorgeous but busy business hotel. There is always a lot of activity when you arrive at the hotel, from valet to Reception. The valet folks are sometimes lazy and stand around doing nothing when they should be helping guests. The entrance to the hotel could also be a little cleaner to give off a better first impression. The inside of the hotel is beautiful but as mentioned, its a typical, busy, business hotel in the centre of town (tucked away on a quieter street though). There are always plenty of taxis at the stand outside the hotel. The rooms are a decent size and recently renovated although sound proofing is horrible and you could often hear couples being amorous at all hours. The bathrooms are ok although the showers are older and could do with an upgrade. The Atrium lobby bar night waiter (black guy in his early 30s or so) was extremely rude and clearly bored with his life and especially his job, it would seem. The staff in the Gentleman & Scholar Pub and Terrace on the other hand, were fantastic although the establishment gets extremely busy. The restaurant has terrific ambiance, however, the menu could definitely do with an upgrade as there is nothing that was different or exciting on it. Overall, i enjoy staying at this hotel.

Superb hotel, lovely room. Nice bar and restaurant. The staff are very friendly, professional and helpful. Very high standard and the club lounge is superb. The concierge everyone of them are very helpful.

Enjoyed using the pool facilities. And the viee from our room was beautiful. You do need to pay slightly more for spa services bear that in mind. Friendly staff. Room has all basic amenities. We stayed comfortably.

An awesome hotel in a great location. The staff are very friendly and extremely helpful. The check in went smoothly and the front desk people were very helpful and pointed out a few spots of interest in the area. The lobby is sectioned, which makes it feel larger and breakfast is served in the lobby area as well as other areas. Breakfast isn't the largest, but definitely is enough to get you going. The rooms are spacious, great views are had on whichever side you find yourself on. Great hotel.

Lovely hotel, excellent service and a truly delicious breakfast.

I am often travelling for work, so stay in hotels a lot, but thought it was worth highlighting how nice this one is. There was a loud group of girls behind me checking in, so I was dreading being in the next room to a hen party of some sort, but fortunately didn't have that to deal with. Room was nice, bed was very comfortable, bathroom was very well appointed and had a nice powerful shower.

They've gone down a similar route as Hilton regarding the TV channel choices, which was disappointing, but wasn't there long as it's conveniently located for bars and restaurants of Brindley Place. After a lovely meal out, we came back and had some more drinks in the very tasteful bar downstairs.

Last thing - breakfast was excellent. Much better than the standard hotel fare. Really good waiter came over several times to refill coffee and asked more than once if there was anything he could get the chef to make for me. My colleague had a fresh omelette (after his full English!) and said it was delicious. My pre-made food was very good, all cooked nicely, and the coffee tasted fresh.

Will definitely go back next time I'm in the area.

I really rate this hotel. Very well organised. You can check out on your phone to avoid the crowd. There is a sense of occasion in the main foyer due to the high glass ceiling. . It has a very good bar too that was buzzing with atmosphere . Staff are professional and efficient

Stayed for a single night on Hyatt points. We arrived late but we're helped by the concierge who managed to squeeze our car in for parking, the front desk staff couldn't have been more helpful. The room was on the 21st floor with fantastic views over the city centre. We also used the club lounge for drinks and the service in their even late at night was great. The room service was also quick, my wife's all the greens salad was wonderful. The downsides are noise some from other hotel guests coming back after a night out (it was Friday after all) but also from outside - it is surprising how much carried up to us from Broad Street. Breakfast in the morning was also very nice and again the staff were very friendly. We would stay here again but perhaps ask for a room at the far end of the corridor to keep the noise down.

I cannot praise this establishment enough!..the rooms are immaculate..the overall service and attention to detail is absolutely amazing..i will never stay anywhere else when i visit Birmingham..

Jay and the reception team as a whole cannot do enough for you!

The restaurant staff again are amazing too..

Keep up the excellent work guys!!

We WILL be back :-)

Stayed at the Hyatt Regency Birmingham whilst attending a gig at the Symphony Hall. The hotel is extremely convenient for this with a covered walkway connecting the two buildings. Very modern rooms maintained to a very high standard. Didn't really make use of any of the facilities (restaurant, bar etc) so can't comment on these. There is a lot of construction going on in the centre of Birmingham, so navigating around is quite tricky (particularly if you are on foot). Parking is convenient with Paradise Circus multistorey car park just 3 minutes walk away & priced at £10 per 24hrs.

Fabulous hotel, would definitely recommend! The rooms are modern, clean and have brilliant views. The pool area is spacious and the gym is well equipped. The bar area was great to relax and the room service was brilliant. The hotel location is excellent as it is within walking distance of most of Birminghams main attractions in the area. The only problem with the hotel is it doesn't have any parking. The air conditioning was also quite loud during the night however, that said we will definitely be returning!

I was visiting this hotel to use the bar area for a meeting with some colleagues. The seating area was comfortable and we were not disturbed. Bizarrely it was impossible to open a tab and everybody has to pay for their drink as they went along which was extremely inconvenient and highly unusual. The policy was explained to me as being in reaction to a £1500 loss the previous month from unpaid bills. A poor reason in my opinion and one easily solved by every business that first runs the card, or takes the card to return when you settle the bill. Still, overall it was a good experience, but far, far, lower than any other Hyatt proper I've visited.

Very nice hotel. Well decorated, clean, friendly staff. The rooms are spacious and have everything you neeed; the higher floors have great views. Conveniently situated; just round the corner from Broad Street, and walking distance to central Birmingham and the Mailbox. There are limited parking spaces outside but many other car parks nearby. Facilities include an excellent swimming pool.

Stayed here a few times. Went on saturday during a busy period as the German market was on.
We went into the bar which was extremely over priced and they didn't have any of their pumps working so had to drink bottled beers, there were two staff serving and one couldn't understand and didn't know what he was doing so had to keep stopping to ask the other bar attendant. ( should of prepared in advance knowing how busy it was going to be.)
The room had a great view of broad street but that was it.
I have stayed in the crowne plaza on the opposite side of broad street on more occasions and the room was much better and well under the price that this place charges.
Don't think I will be returning or recommending.

Nice hotel Best for the ICC exhibition grounds in Birmingham they even have a connecting bridge to the ICC, breakfast is excellent. I had a small problem with my room and they offered a 15% as compensation which I valued because they care about their customers.. Train to airport only about a 10 min walk pics show view from the room and entrance

The rooms are incredible. Also the bar and restaurant are well laid out and decorated with great food. The location is brilliant close to town but not too close. You can walk it in a couple of minutes but equally it's nice and quiet.

Excellent location, next to conference venues, and short walk to restaurants in Chinatown. Great amenities too, love the indoor pool/spa/sauna/steam facilities. The room is large & clean, great city view.

Second time we came to stay. Had a good time and made good use of the pool and sauna. Room was high quality as expected and service very forthcoming

Thoroughly enjoyed my stay at the Hyatt. First class customer service. Complimentary water, diffused with lemon or cucumber in the lobby. I filled up my water bottle on a regular basis. The room was on the 19th floor, quiet, view of all the construction out of the front of the hotel, it didn't spoil my break. Leisure facilities great - swim, jacuzzi, steam room and sauna. Plenty shops - 10 mins walk. So many restaurants everywhere. I did not use the bar, restaurant or gym. I would stay here again.

We Had a fantastic stay for my wife's birthday. We stayed on the 24th floor. We really enjoyed the regency club. We enjoyed the spa, it's got everything. This hotel is amazing we have stayed here before and will do in the future.

Clean and modern rooms and reception. Nice amenities. Bathrooms are clean and new, but could be more luxurious. Friendly staff.

A fantastic hotel for the price. The room was massive and luxurious. Sick of hotels locking their TVs down, just let me use the HDMI port! Also, the breakfast seating area was rather small and resulted in not having a spare seat at 7.30 (not normally a busy time for breakfast on most hotels).

Very helpful staff, excellent food, good room. But not nice to demand 120 pounds in advance for meals. Light indicators in lift very weak, so difficult to see the floors it will stop at.

Top place. I stay here once a year for an event next door at Symphony Hall. Absolutely no problems at all with the accommodation. Decent room rates are a bonus of course, and the hotel is located right amongst the action.

Service was great. Room was lovely. Pool area was so relaxing.loved the restaurant food although we waited a while longer but the staff were helpful and very welcoming. Beautiful building too.

We stayed in the Hyatt birmingham a couple of times and are going back next week as this is the best hotel we have stayed in. The staff are amazing and can't do enough for you. We booked a club king and that allows you acsess into the VIP lounge from 5pm to 7pm for free drinks and nibbles and also cold breakfast in the morning. Great views from up in the lounge and treated exceptionally well. We got sent to 2 wrong rooms at check in that wasn't really a problem but the manager insisted on giving us a discount on our room that was gratefully received. Looking forward to our return.

Can't comment on the rooms as I did not stay overnight. I visited the hotel for a Birmingham, Solihull & Sandwell Jazz Festival performance and would certainly return. The event was held in the airy and spacious lobby with pleasant decor. We ordered drinks and were served biscuits on the side. Staff were very pleasant and helpful when we arrived early, pointing out the best place to sit for the event. There was no pressure to buy food and drinks which is not always the case in some establishments.

One of the few first class hotels I've been to and everything fits into place. Was most impressed by the silverware, so shiny it would make a perfect mirror. From arriving at the door to going into the hotel it was like a being greeted by your own family.
Excellent service all round.

Very comfortable beds... Quiet hotel. And polite and friendly staff. The food was great, all served via room service. All round good experience

The function room was nice and clean and well set out, the staff were great and very helpful! The room was nice but I only had one of the cheaper ones! Service was great around

Noisey even though I was on canal side which is right next to club which goes on all night it felt like. Room itself was nice. Staff are friendly and efficient. Nice ambience around the hotel lobby and seating areas. Just marked down for terrible lack of sleep! Which is main point of a hotel!

Excellent location, not far from New Street train station (about ten minutes either walking or on cab), close to the old center with vibrant lifestyle around the canals, plenty of bars and nice restaurants!
Also extremely convenient for the conference center, being actually linked directly through a bridge, priceless in bad weather!
The rooms are nice and clean, comfortable beds and some of the are having excellent view over the city!
You can take advantage of the hotel's pool, sauna or steam room and in the evenings you can visit their own pub if you don't feel adventurous and walk a few yards for other options!
Talking a bit about price, I don't think is too expensive, I would situate it in the mid price range, slightly above the cheapest places around it but the level of service justify the price, from my point of view!
Overall I would recommend the hotel, stayed there in a few occasions and will definitely go back!

The absolute pinnacle of hospitality, easily the best hotel we've ever stayed in. We didn't want to leave. The rooms are luxurious and the staff are highly attentive. A superb location indeed.

Clean room and spacious rooms. Very friendly stuff. Amazing facilities: swimming pool, sauna and decentish gym (above average hotel standard but not as good as dedicated gym). My room features good views of Birmingham. Hotel makes sure guests are quiet and even limits the TV volume to a certain level.

A really nice hotel with friendly and helpful staff. I was here for a workshop so only made use of the meeting rooms but I left with very good impressions of the hotel. Facilities were top notch and the lunch provided was good. The communal areas (bars, restaurants and reception) were all nicely laid out and decorated.

Great city centre hotel. Tasteful decor. Friendly and efficient staff. The pool and spa facilities are very nice, although the pool was quite cold. Breakfast was good. Rooms were comfortable and well equipped.

Had arranged to meet up here for breakfast with an old friend. Well, they've certainly spruced the place up since our last visit - most impressive. Great service, excellent buffet, and most of all, very good coffee. Faultless, and a brilliant example of what breakfast should be.

Very nice hotel. Nothing too special, but worth the price. Wasn't too impressed with breakfast as no one came to take a drinks order from me the whole 45 minutes I was sat at breakfast, so had to have some water back up in my room from the tap. But all in all very clean and a great view from the room.

This is a superb city-centre hotel, ideal for business or pleasure. Excellent public spaces - lounge with PCs & internet, restaurant, bar 'til late. Extra large rooms. All the staff are incredibly polite & efficient (I called housekeeping to ask for an extra blanket and it was brought to my room in about 5 minutes). Remember to bring your swim suit if you want to make the most of the facilities.

Room service throughout our stay was more than 5 star. The Hotel Manager Mr Mohamed Badra was very accommodating and extremely helpful during our time here. The staff couldn't do more in making us feel welcome. The rooms were faultless and location and atmosphere was excellent.

Amazing hotel recommend to anyone to stop here ... Views are great had a room on the top floor. Service is good staff will do anything for you

Such a nice hotel. Restaurants were lovely, good was great with some large portions available at the pub. Breakfast was great. Room was about what you would expect from the Hyatt. However the halls of my floor smelled like there has been a pretty bad toilet leak.

Room was lovely, view was nice and spa facilities were lovely. However I was requested to pay a higher price than what I booked it at and room came with a happy birthday plate which confused me and my other half.

Wonderful views over Birmingham from our room on the 20th floor. Very pleasant staff, room service available 24 hours. In room mini bars are priced extremely high, but that's not unusual. Perfectly situated a very short walk from the Barclaycard Arena, the Symphony hall, The ICC, and also The Bullring.

Staff were very professional and courteous throughout my visit. Facilities are to a very high standard and the décor is what you would expect it to be for a hotel of this standing. Very pleasant experience, one that I hope to repeat very soon.

Room was basic nothing special or of note. View from window was of pipes and vents from another part of the building.
Service in the bar was surly but warmed up at the end and the cocktails were lovely.
Service and food in Aria restaurant poor. Slow, forgot items covered up mistakes, inconsistent and the food forgettable which was for the best as it wasn't good.
Good location for Birmingham city centre but no benefit of staying here over a budget hotel.

An excellent hotel to stay at. Although at the upper end of budget, very close to all amenities along braid Street, the canal basin and the ICC. Breakfast excellent

Decent sized and pleasant room. Comfortable bed and good overall environment.
Really well located for central Birmingham only minutes walk from main cental shopping and entertainment areas. Supper convenient for the ICC - connected directly by a cover walkway bridge.
Bar tends to be very crowded at the weekends.

A pleaser for experienced travellers, the Hyatt regency Birmingham meets high hospitality standards. Design, space, very well trained staff, popular bar, Generous toiletries and a stunning pool with attractive lounge chairs, sauna and steam rooms. Improve the scrambled eggs and the fresh juice of the breakfast bar and it will be world class.

Well appointed rooms. Polite service. Good choice of breakfast although it's very expensive to get separately to the room if you don't have it booked for your at the same time as the room. One more, a sausage was a little pinker than I'd like. For reasons of illness, I needed to stay an extra night after I'd already checked out and the staff were really very helpful. The salad option on the room service menu was surprisingly brilliant.

Excellent rooms & bathrooms. Amazing view's of Birmingham. Great breakfasts! Really friendly and efficient staff. Loved staying there!

The first room I was sent to had no hot water and some of the bulbs needed replacing however, after being moved to another room i was very happy with the room and breakfast service, it would have been nice to have been moved to a better room to compensate for the inconvenience.

I was in Hyatt Birmingham to attend RCOG ( Royal College of Obstetrics &Gynaecology) Conference at ICC from 19th till 23rd June.
Location was perfect with a connecting bridge, many restaurants nearby, canal side for a walk. Shopping malls very near.
Rooms were spacious but needs some maintenance.
Breakfast was not elaborate, needs some addition.
Staff was efficient,well mannered & very helpful. All my praise for them.
BIG THANK YOU TO ALL STAFF OF HYATT REGENCY BIRMINGHAM. PLEASE READ THIS!
When we checked out with the group for London, my luggage was unfortunately left in the hotel lounge by our own organiser. We realised when we reached London. We called & Mr. Abid responded efficiently, it was kept at concierge safely.
I went back on 25th &they were so cooperative , handed over my luggage after proper identification.
I am sincerely thankful for taking care of my things &keeping it secure.
Dr. Huma Amiruddin Kisat
Room 618

great hotel and great people, the new bar is brilliant and the food is amazing.

Impressive building , great facilities and provides one of the best views of the city. standard rooms are ok but the suites are fantastic.

Brilliant experience, very helpful staff, great location.

Stayed on the 19th floor with floor to ceiling windows, and the view was brilliant - one to wake up to!

Breakfast was great, have already booked my next two business stays!

Stayed here for one night recently to see Indina Menzel at the Symphony Hall across the road, I had a club room on the 24th floor and it was amazing!

Floor to ceiling windows and a view to die for! Bed was very comfy but the 4am false fire alarm I could have done without!

I had room service breakfast in the room on the day of check out it arrived and was beautifully presented and was hot and as expected!

I also used the aria restaurant in the lobby before I went to the concert for dinner and for £29.50 I had three courses and 2 glasses of Pinot Grigio (excellent value) the service was prompt and the staff seemed to love working there (always a good sign of a good hotel)

If you're in the area for the icc/symphony hall or the REP this is a perfect place to stay and treat yourself!