 5 930 reviews

Intercontinental Marseille - Hôtel Dieu

1 Place Daviel, 13002 Marseille, France Access

Intercontinental Marseille - Hôtel Dieu

The epitome of luxury, this grand hotel occupies a striking building adjacent to Marseilles historic Panier district. You can enjoy a pastis aperitif on the terrace with views of Notre Dame de la Garde Basilica, before dining on Mediterranean dishes in the Michelin-starred Alcyone restaurant. Work out in the fitness room, swim in the indoor pool, or unwind with a treatment in the chic SPA by Clarins. Five minutes walk away, boats line the quay of the Vieux-Port, in the heart of the city.

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    On-Site parking
  • Parking
  • Valet parking
  • Front desk
    Bell staff/porter
  • Car rental
  • Concierge desk
  • Late check-out available
  • Technical concierge
  • General
    Direct dial telephone
  • Interior corridors
  • Public area air conditioned
  • Telephone jack adaptor available
  • Hotel service
    ATM/Cash machine
  • Currency exchange
  • Dry cleaning
  • Grocery shopping service available
  • Housekeeping daily
  • Housekeeping weekly
  • Safe deposit box
  • Valet same day dry cleaning
  • Outlets
    Shops and commercial services
  • Accessible
    Accessible facilities
  • Events
    Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    Speaker phone
  • Voice mail
  • Bedding
    Super comfy bed
  • Special features
    Connecting rooms
  • Bathroom
    Bathrobe
  • Bathtub
  • Hairdryer
  • Private bathroom
  • Separate closet
  • Weight scale
  • Food & Beverage
    Coffee/Tea maker
  • Minibar
  • Entertainment
    Pay per view movies on TV
  • Premium movie channels
  • Satellite television
  • Stereo
  • TV
  • Business
    Computer
  • Desk with lamp
  • Spare electrical outlet available
  • General
    Air conditioning controlled in room
  • Electrical adaptors available
  • Ironing board
  • Non-smoking
  • Safe

Recreation

  • Pool
    Indoor pool
  • Fitness
    Fitness center
  • Sport
    Golf
  • Cultural
    Children's program

Food and Drink

  • Services
    Room service
  • Outlets type
    Cocktail lounge
  • Lounges/Bars
  • Restaurant

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Travel with others

Children policy
1 kid ages 1 or under stays FREE

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Spanish

Welcome capacity

  • Number of Meeting Rooms: 14
  • Number of Sleeping Rooms: 194
  • Largest Meeting Room Size: 4456 sq. ft.
  • Largest Meeting Room Capacity: 460

Parking

  • On-Site parking
  • Parking
  • Valet parking

Amenities

  • Flip chart and markers
  • Microphone
  • Analog internet connectivity
  • Lectern (standing)
  • LCD projector
  • Whiteboards
  • Data projector

Environment

Property's Green Action

We believe that incorporating societal and environmental factors in our business strategy and operations will play a vital role in the long-term viability of our business and the travel and tourism sector. We manage and minimise our impact on the environment by tracking and reducing the use of energy, water and waste. We also use bio-friendly cleaning materials and promote local sustainability initiatives such as low carbon alternative means of transport.


  •  Local community involvement

Certifications

Green Engage

The IHG Green Engage system is our group-wide online sustainability programme. It allows hotels to track, measure and report on their carbon footprint and utility consumption as well as recommending more than 200 ‘Green Solutions’ which help deliver greater sustainability.

The IHG Green Engage system:
• Measures energy, waste and water use
• Recommends over 200 Green Solutions to reduce the impacts our energy, waste and water use have on the environment
• Supports hotels to create environmental action plans and targets
• Promote local sustainability initiatives such as low carbon alternative means of transport
• Biodiversity: keeping the disturbance of animals, plants and their natural habitats to a minimum. A set of recommendations aimed at preserving and protecting on-site local flora and fauna and the wider regional ecosystems has been developed. This includes advice on management of green spaces and long term strategies for protecting local environments.

Most helpful reviews 9 30 reviews

Matt Holdrege
3 years ago – Google

9

A real palace with great service and facilities. Incredible view over the old port.

Theofilos Argyriadis
4 years ago – Google

10

Very nice and near the center hotel. Also very nice breakfast and bar. You have to try burger which even if it is not "French" it is totally juicy and well cutting meat. Service also is very polite and helpful.

Pete Cornish
3 years ago – Google

8

Polite staff, excellent food and wonderful views.

Jason Watson
5 years ago – Google

9

This is more of a full hotel review. Oh my god, the view of Basilica Notre Dame of the Garde is worth just visiting the hotel. The staff felt a little dry in English, but energized in french -- I attribute that to being a foreigner, as many of the other guests seemed to speak fluent French. The pool was wonderful, albeit hard to find (hint, it is located inside the Clarins spa). The waterfall and jets are a nice touch. I didn't get to experience the spa treatment, so i cannot comment on that. I had no problems with the restaurant or bar. My old fashion was served promptly, and the wine was courteously handled. The food was exceptional, and the service attentive. It was French service, so expect some waits. The largest surprise of the restaurant was the kids' menu: It was perfect. The staff even suggested ordering my son's meal first, to accommodate his lack of patience when he is hungry. The kids meal was on par with the adult menu, and he loved the desserts. It was wonderful to find something so kid friendly in such an upscale dining experience. The room is spacious and large. It appears to be a well done renovation. The bathroom is awesome. Overall, if you have a reason to visit Marseille, I recommend the Intercontinental. If you don't need a hotel, I would still recommend the restaurant attached.

Justin Graves
2 years ago – Google

9

Gorgeous hotel overlooking the old port. Helpful multi-lingual staff, great beds, large well-outfitted rooms, huge tub and lovely bathroom. No complaints.

Eric Broneer
2 years ago – Google

8

A very chic hotel in Marseille in what used to be the "Hôtel Dieu" hospital. The bar has a wonderful view.

Ryan Lawrence
2 years ago – Google

8

Service slow at restaurants, but a great experience otherwise

Ouriel Attal
3 years ago – Google

9

Great customer experience and quality of service

Sıtkı Evrenkaya
2 years ago – Google

9

Elegante de grande de la hente. Muy agradable y lugar de alojamiento ideal.. Very nice, rich, bright and historical building. Comfortable place that easy to reach everywhere. İncredible staff.. Friendly reception. Lovely service. Breakfast buffet choises was better than a five-star equivalent hotel in the north America.

Yann CASANOVA
2 years ago – Google

9

Beautiful historical place, nice terrasse, excellent for an evening drink during sunset

Bruno Hazan
2 years ago – Google

7

Very beautiful place. The staff is excellent. The room could be better - nice, but not great. However, the shower is amazing.

Mike Jones
2 years ago – Google

9

Lovely hotel born out of very old hospital. Great location above old harbour

Renaud Beaucousin
2 years ago – Google

9

Most probably one the best and most beautiful hotel in Europe

David BARLOW
2 years ago – Google

9

Fabulous views, friendly and helpful stay. Great location.

enrico campestrin
2 years ago – Google

9

Decent spot, nice gym, great beds, appropriate breakfast selection, top reception staff.

Svetla Jacques
2 years ago – Google

9

my two daughters and I stayed at this gorgeous hotel in the summer of 2015. One of the best experiences. We loved the hotel, the service, the location. We will absolutely stay there again!

omar abu skout
2 years ago – Google

10

Excellent location very very clean easy to access City attractions from here highly recommended

Mulham Naif
1 year ago – Google

10

+ Good service + Good foods + Comfortable hotel + Maybe the best hotel in Marseille - not direct view on old Harper needs 3 minutes walk.

Stephen J
1 year ago – Google

9

Amazing hotel overlooking the beautiful sprawling city of Marseille. The staff and management are truly best in class, and offer a truly rare level of hospitality.

King Tow Che
1 year ago – Google

9

Top price with top friendly and efficient service.

Art CineMedia Official
1 year ago – Google

8

I've been only in their terrace bar, nice view, classy, but of course not for all pockets...

Jessica Deng
1 year ago – Google

9

The hotel is beautiful. The room is very comfortable and spacious. The staff is very friendly and helpful as well. This hotel looks and makes me feel like I'm staying in a palace. However, access to the hotel is not as easy. There are very lengthy stairs to reach the hotel.

Jamie Williams
1 year ago – Google

9

Gorgeous hotel in the heart of Marseille. We only had a quick over night atop during a road trip but we haven't stopped raving about wanting to go back since. Great service, and great recognition for Intercontinental Ambassador members.

Guy Bernal
1 year ago – Google

10

Beautiful views, thoughtfully designed rooms, convenient location, friendly service, great food in and around the hotel.

Lisa Cox
1 year ago – Google

10

Perfection! The decor is modern, sophisticated and kept to the highest standards. The staff is friendly and helpful. Upon check in, they made us feel like celebrities. We found respite at their pool after a long day's journey from the US. Just steps out the door you wind into the old streets of Marseilles first stumbling into a soap shop then on to French bakeries, cafes and galleries. The location is convenient to many historic attractions and eateries. I would go to Marseilles again just to stay here.

Henry Hu
1 year ago – Google

9

A true five-star hotel with shower, bathtub, and toilet separate, bidet, good beds, spacious rooms, windows. Pool could be better, did not use the spa

Alex Chu
1 year ago – Google

10

It's like living in a modernized castle. There's a beautiful courtyard to have breakfast and hang out with a drink after. The rooms are modern clean. The concierge polite and accommodating. Everyone spoke English. The included breakfast was delicious. Would come back to Marseille just to stay here.

Darla Jones
1 year ago – Google

9

Room is very nicely appointed and functional; lots of shelf space. Common areas like lobby and bar are very nice (view from bar is stunning). Staff is friendly.

Pascal Massimino
12 months ago – Google

8

Excellent location, efficient staff. Breakfast can be crowded just before closing time. Swimming pool isn't up to expectations, though.

C&J Pq
12 months ago – Google

10

Breath taking views with exceptional service. In a great location in Marseille, within a stones throw of the old Port.

Jay Allen
9 months ago – Google

10

Great location, views, service with well appointed rooms

Marcus Fairly
8 months ago – Google

9

I had a wonderful stay. The service by the staff was fantastic. Concierge recommendations were perfect. Room was spotless and the bed was very comfortable. I highly recommend staying at the Intercontinental in Marseille!

Anne Courbois
8 months ago – Google

9

Excellent hotel, room size ok - it's Europe after all. Staff absolutely amazing, always smiling and helpful.

Martin Krenčey
8 months ago – Google

4

Nice place, lovely staff, but dear lord the coffee is horrible. Even more so since it’s 10€ for a doppio. No crèma, overburnt, no body or any flavor to speak of. Welcome to France. Actually the place is really beautiful. The arrangement of the tables and seating is such that everyone sees everyone but there is plenty distance for privacy of conversation and at the same time you can make eye contact with strangers.

Hans Erik Cosworth Lygre
7 months ago – Google

10

Great place, nice facilities, excellent pool. Staff is very helpful and friendly

James Nash
7 months ago – Google

10

One of my favourite buildings in Marseille. The building has been developed and transformed over the past 800 years with the latest transformation occuring in the late 19th century. The Intercontinental is situated in the perfect location - up on a hill overlooking the Hotel de Ville (Town Hall), Notre Dame de La Garde and the old port. The luxury hotel sits infront of the popular and must see Panier district and the Vieux Port. Prices are hefty but with the terrace, architecture and view even a 10 euro espresso seems worth it!

Lorenz Müller-Rahmel
6 months ago – Google

9

It’s a Hugh high class hotel! You get everything what you need! It’s very expensive surprise surprise. You have a beautiful view on the harbour and you’re just 5 min away from the water and all the restaurants. There is a exclusive park service and a really kind and friendly Crew ! Excellent !!!

Vincenzo Marra
6 months ago – Google

9

I've been there for a conference. Excellent facilities and staff. If they want to keep academics happy they may need to improve on their coffee.

Kateryna Udovydchenko
6 months ago – Google

10

A very cosy and quite hotel close to the old harbour. A perfect service and a nice Spa! Delicious food!

Anthony Tai
6 months ago – Google

9

The best InterContinental ever stayed. Luxury, relaxing atmosphere and excellent location.

Christopher Towe
5 months ago – Google

9

Beautiful hotel with amazing location. They have a special children's services menu which is quite helpful for traveling with kids. Concierge service is useful and knowledgeable.

Julian Hamilton
4 months ago – Google

10

I was here for a work conference. I found the staff to be very friendly and helpful. The view is stunning. Everything was quite memorable.

Latif Rida
4 months ago – Google

9

I stayed two nights in InterContinental Marseille - Hotel Dieu mid-June 2018. My room was a balance of a beautifully modern design and cosiness. The bed was huge with lovely soft linen and each night my room (different each night) was large. Wifi speed in my hotel room was good. The lobby is also a beautiful design and if you have time to check out the spa - the pool is totally gorgeous. I had such a lovely swim, though not Olympic size, it's long and deep enough to have a decent swim and get some exercise. The front desk staff were very helpful, holding a room for me as I was unsure if I needed the second night, and they made sure I never needed to wait. My Dad was in the local hospital so it was a very stressful time for me, however I felt safe in this hotel, it was a lovely place to rest and the local stores/ restaurants were nice making me feel like a local not a tourist. The breakfast served on the large patio was not good, the salmon made me feel a little sick and the scrabbled eggs were too runny. The breakfast waiter staff made me wait over 15 mins for my first coffee, but when I finally went over to the coffee counter to help myself they wouldn't let me. The whole breakfast experience took so long I decided to just take my plate of food back to my hotel room as I needed to make some calls and return to the hospital but they staff wouldn't let me. Most restaurant service in France is excellent, so it's not the norm. Even so, the view of Marseille from the court yard is very beautiful. I recommend getting breakfast from a local cafe just a short walk away. As I returned in the evening I could hear live music playing from somewhere in the hotel - it's was such a perfect setting and quite romantic. I would definitely stay again. Amira rating: feeling the love :)

Brian Beauvais
3 months ago – Google

9

A really lovely property in Marseille. You are up on the hill and have a great view of the Notre-Dame de la Garde from the front. The hotel is in a building that served as a hospital for over 800 years so there is a lot of history to take in. The rooftop bar/lounge has swinging chairs and a bar to enjoy. We even had live music in the evening. The room was very comfortable, the bed was one of the best I've slept in. Staff was helpful in directing us to local places but was a little overbearing. I appreciate being thanked for being a loyal IHG member but after the 5th time thanking me I got the point. A silly thing to criticize the hotel for I guess. Overall this was a 5-star stay for us.

Barry Rowe
3 months ago – Google

7

I love this place and normally want to give 6 stars, but breakfast today was slow, it took 34 minutes to get a mushroom omelette after reminding them 3 times. Coffee and tea were served after 10 minutes when we asked for it. Plus they did not know where the soya milk was (luckily I found it on one of the stands)!

Sian
3 months ago – Google

10

Absolutely stunning. What a fantastic place to stay. Already want to return.

Paul Hernon
3 months ago – Google

10

Enjoyed this hotel, stunning building in a great location that is walkable to all marseille central hotspots,including harbour and basilico. Lovely terrace bar, albeit a bit expensive. Hotel has all the amenities required and service is good, including the concierge who is able to make some decent bookings

Jacob L
2 months ago – Google

10

Great location, pool, great breakfast, super relaxing