 10 930 reviews

Intercontinental Marseille - Hôtel Dieu

1 Place Daviel, 13002 Marseille, France Access

Intercontinental Marseille - Hôtel Dieu

InterContinental Marseille-Hôtel Dieu is a luxury hotel located in Marseilles historic Panier district. Overlooking the Vieux Port, our hotels massive staircases and magnificent terraces bear witness to the former statues of the building, an 18th century structure inaugurated by Napoleon III. Relax on the terrace with views of Notre Dame de la Garde Basilica, dine at Michelin-starred restaurant, Alcyone. Rejuvenate with a swim at the indoor pool or a treatment at the chic SPA by Clarins.



  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    On-Site parking
  • Parking
  • Valet parking
  • Front desk
    Bell staff/porter
  • Car rental
  • Concierge desk
  • Late check-out available
  • Technical concierge
  • General
    Direct dial telephone
  • Interior corridors
  • Public area air conditioned
  • Telephone jack adaptor available
  • Hotel service
    ATM/Cash machine
  • Currency exchange
  • Dry cleaning
  • Grocery shopping service available
  • Housekeeping daily
  • Housekeeping weekly
  • Safe deposit box
  • Valet same day dry cleaning
  • Outlets
  • Shops and commercial services
  • Travelling with others
    Pets welcome
  • Accessible
    Accessible facilities
  • Events
    Meeting rooms
  • Green facilities
    Local community involvement


  • Communication
    Speaker phone
  • Voice mail
  • Bedding
    Super comfy bed
  • Special features
    Connecting rooms
  • Bathroom
  • Bathtub
  • Hairdryer
  • Private bathroom
  • Separate closet
  • Weight scale
  • Food & Beverage
    Coffee/Tea maker
  • Minibar
  • Entertainment
    Pay per view movies on TV
  • Premium movie channels
  • Satellite television
  • Stereo
  • TV
  • Business
  • Desk with lamp
  • Spare electrical outlet available
  • General
    Air conditioning controlled in room
  • Electrical adaptors available
  • Ironing board
  • Non-smoking
  • Safe
  • Turndown service


  • Pool
    Indoor pool
  • Fitness
    Fitness center
  • Sport
  • Cultural
    Children's program

Food and Drink

  • Services
    Room service
  • Outlets type
    Cocktail lounge
  • Lounges/Bars
  • Restaurant

House policy

  • Check-in Time: 16:00
  • Check-out Time: 11:00

Travel with others

Children policy
1 kid ages 19 or under stays FREE

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Spanish

Welcome capacity

  • Number of Meeting Rooms: 14
  • Number of Sleeping Rooms: 194
  • Largest Meeting Room Size: 4456 sq. ft.
  • Largest Meeting Room Capacity: 460


  • On-Site parking
  • Parking
  • Valet parking


  • Flip chart and markers
  • Microphone
  • Analog internet connectivity
  • Data projector
  • LCD projector
  • Whiteboards
  • Group meeting discounts/packages available
  • Lectern (standing)


Property's Green Action

We believe that incorporating societal and environmental factors in our business strategy and operations will play a vital role in the long-term viability of our business and the travel and tourism sector. We manage and minimise our impact on the environment by tracking and reducing the use of energy, water and waste. We also use bio-friendly cleaning materials and promote local sustainability initiatives such as low carbon alternative means of transport.

  •  Local community involvement


Green Engage

The IHG Green Engage system is our group-wide online sustainability program. It allows hotels to track, measure, and report on their carbon footprint and utility consumption as well as recommending more than 200 ‘Green Solutions’ which help deliver greater sustainability.

The IHG Green Engage system:
• Measures energy, waste, and water use
• Recommends over 200 Green Solutions to reduce the impacts our energy, waste, and water use have on the environment
• Supports hotels to create environmental action plans and targets
• Promote local sustainability initiatives such as low carbon alternative means of transport
• Biodiversity: keeping the disturbance of animals, plants, and their natural habitats to a minimum. A set of recommendations aimed at preserving and protecting on-site local flora and fauna and the wider regional ecosystems has been developed. This includes advice on the management of green spaces and long-term strategies for protecting local environments.

The Green Key

Green Key is an eco-label awarded to around 3,200 hotels and other sites in more than 65 countries worldwide. Achieving the Green Key award requires compliance with a range of criteria, including:

• Comply with legislation and CSR policy within the areas of environment, health, safety, and labor
• Prepare an environmental/sustainability policy and action plan
• Train staff on environmental/sustainability issues
• Display information about Green Key and other environmental/sustainability initiatives
• Display information about local transportation and nearby parks/conservation areas
• Implement water-saving initiatives in guest rooms, e.g. flow restrictors in taps and showers, smart watering initiatives of the garden, etc.
• Install program for the reuse of towels and/or sheets in guest rooms
• Separate waste and implementation of waste saving initiatives (including food waste)
• Avoid the use of chemical cleaning products with dangerous compounds
• Safe storage of chemical products
• Stationary and paper are environmentally friendly produced
• Implement energy-saving initiatives in guest rooms, e.g. energy-efficient light bulbs, standard-defined heating/cooling temperature, etc.
• Purchase of food/beverage products that are organic, eco-labeled, fair-trade labeled, and/or locally produced
• Avoid chemical pesticides and fertilizers in green areas
• Staff areas fulfill the same requirements as guests and public areas
• Encourage cooperation with suppliers and local community on environmental/sustainability matters

Most helpful reviews - Google and TiCATi reviews 9 30 reviews

Jacob L
5 years ago – Google


Great location, pool, great breakfast, super relaxing

6 years ago – Google


Absolutely stunning. What a fantastic place to stay. Already want to return.

Paul Hernon
6 years ago – Google


Enjoyed this hotel, stunning building in a great location that is walkable to all marseille central hotspots,including harbour and basilico. Lovely terrace bar, albeit a bit expensive. Hotel has all the amenities required and service is good, including the concierge who is able to make some decent bookings

Barry Rowe
6 years ago – Google


I love this place and normally want to give 6 stars, but breakfast today was slow, it took 34 minutes to get a mushroom omelette after reminding them 3 times. Coffee and tea were served after 10 minutes when we asked for it. Plus they did not know where the soya milk was (luckily I found it on one of the stands)!

Brian Beauvais
6 years ago – Google


A really lovely property in Marseille. You are up on the hill and have a great view of the Notre-Dame de la Garde from the front. The hotel is in a building that served as a hospital for over 800 years so there is a lot of history to take in. The rooftop bar/lounge has swinging chairs and a bar to enjoy. We even had live music in the evening.

The room was very comfortable, the bed was one of the best I've slept in. Staff was helpful in directing us to local places but was a little overbearing. I appreciate being thanked for being a loyal IHG member but after the 5th time thanking me I got the point. A silly thing to criticize the hotel for I guess. Overall this was a 5-star stay for us.

Latif Rida
6 years ago – Google


I stayed two nights in InterContinental Marseille - Hotel Dieu mid-June 2018. My room was a balance of a beautifully modern design and cosiness. The bed was huge with lovely soft linen and each night my room (different each night) was large. Wifi speed in my hotel room was good. The lobby is also a beautiful design and if you have time to check out the spa - the pool is totally gorgeous. I had such a lovely swim, though not Olympic size, it's long and deep enough to have a decent swim and get some exercise. The front desk staff were very helpful, holding a room for me as I was unsure if I needed the second night, and they made sure I never needed to wait. My Dad was in the local hospital so it was a very stressful time for me, however I felt safe in this hotel, it was a lovely place to rest and the local stores/ restaurants were nice making me feel like a local not a tourist.

The breakfast served on the large patio was not good, the salmon made me feel a little sick and the scrabbled eggs were too runny. The breakfast waiter staff made me wait over 15 mins for my first coffee, but when I finally went over to the coffee counter to help myself they wouldn't let me. The whole breakfast experience took so long I decided to just take my plate of food back to my hotel room as I needed to make some calls and return to the hospital but they staff wouldn't let me. Most restaurant service in France is excellent, so it's not the norm. Even so, the view of Marseille from the court yard is very beautiful. I recommend getting breakfast from a local cafe just a short walk away.

As I returned in the evening I could hear live music playing from somewhere in the hotel - it's was such a perfect setting and quite romantic. I would definitely stay again. Amira rating: feeling the love :)

Julian Hamilton
6 years ago – Google


I was here for a work conference. I found the staff to be very friendly and helpful. The view is stunning. Everything was quite memorable.

Christopher Towe
6 years ago – Google


Beautiful hotel with amazing location. They have a special children's services menu which is quite helpful for traveling with kids. Concierge service is useful and knowledgeable.

Anthony Tai
6 years ago – Google


The best InterContinental ever stayed. Luxury, relaxing atmosphere and excellent location.

Vincenzo Marra
6 years ago – Google


I've been there for a conference. Excellent facilities and staff. If they want to keep academics happy they may need to improve on their coffee.

Lorenz Müller-Rahmel
6 years ago – Google


It’s a Hugh high class hotel! You get everything what you need! It’s very expensive surprise surprise. You have a beautiful view on the harbour and you’re just 5 min away from the water and all the restaurants.
There is a exclusive park service and a really kind and friendly Crew !
Excellent !!!

Kateryna Udovydchenko
6 years ago – Google


A very cosy and quite hotel close to the old harbour. A perfect service and a nice Spa! Delicious food!

James Nash
6 years ago – Google


One of my favourite buildings in Marseille. The building has been developed and transformed over the past 800 years with the latest transformation occuring in the late 19th century. The Intercontinental is situated in the perfect location - up on a hill overlooking the Hotel de Ville (Town Hall), Notre Dame de La Garde and the old port. The luxury hotel sits infront of the popular and must see Panier district and the Vieux Port. Prices are hefty but with the terrace, architecture and view even a 10 euro espresso seems worth it!

Hans Erik Cosworth Lygre
6 years ago – Google


Great place, nice facilities, excellent pool. Staff is very helpful and friendly

Martin Krenčey
6 years ago – Google


Nice place, lovely staff, but dear lord the coffee is horrible. Even more so since it’s 10€ for a doppio. No crèma, overburnt, no body or any flavor to speak of. Welcome to France. Actually the place is really beautiful. The arrangement of the tables and seating is such that everyone sees everyone but there is plenty distance for privacy of conversation and at the same time you can make eye contact with strangers.

Marcus Fairly
6 years ago – Google


I had a wonderful stay. The service by the staff was fantastic. Concierge recommendations were perfect. Room was spotless and the bed was very comfortable. I highly recommend staying at the Intercontinental in Marseille!

Anne Courbois
6 years ago – Google


Excellent hotel, room size ok - it's Europe after all. Staff absolutely amazing, always smiling and helpful.

Jay Allen
6 years ago – Google


Great location, views, service with well appointed rooms

C&J Pq
6 years ago – Google


Breath taking views with exceptional service. In a great location in Marseille, within a stones throw of the old Port.

Pascal Massimino
6 years ago – Google


Excellent location, efficient staff. Breakfast can be crowded just before closing time. Swimming pool isn't up to expectations, though.

Darla Jones
6 years ago – Google


Room is very nicely appointed and functional; lots of shelf space. Common areas like lobby and bar are very nice (view from bar is stunning). Staff is friendly.

Alex Chu
7 years ago – Google


It's like living in a modernized castle. There's a beautiful courtyard to have breakfast and hang out with a drink after. The rooms are modern clean. The concierge polite and accommodating. Everyone spoke English. The included breakfast was delicious. Would come back to Marseille just to stay here.

Henry Hu
7 years ago – Google


A true five-star hotel with shower, bathtub, and toilet separate, bidet, good beds, spacious rooms, windows. Pool could be better, did not use the spa

Lisa Cox
7 years ago – Google


Perfection! The decor is modern, sophisticated and kept to the highest standards. The staff is friendly and helpful. Upon check in, they made us feel like celebrities. We found respite at their pool after a long day's journey from the US. Just steps out the door you wind into the old streets of Marseilles first stumbling into a soap shop then on to French bakeries, cafes and galleries. The location is convenient to many historic attractions and eateries. I would go to Marseilles again just to stay here.

Jessica Deng
7 years ago – Google


The hotel is beautiful. The room is very comfortable and spacious. The staff is very friendly and helpful as well. This hotel looks and makes me feel like I'm staying in a palace. However, access to the hotel is not as easy. There are very lengthy stairs to reach the hotel.

Guy Bernal
7 years ago – Google


Beautiful views, thoughtfully designed rooms, convenient location, friendly service, great food in and around the hotel.

Jamie Williams
7 years ago – Google


Gorgeous hotel in the heart of Marseille. We only had a quick over night atop during a road trip but we haven't stopped raving about wanting to go back since. Great service, and great recognition for Intercontinental Ambassador members.

Art CineMedia Official
7 years ago – Google


I've been only in their terrace bar, nice view, classy, but of course not for all pockets...

King Tow Che
7 years ago – Google


Top price with top friendly and efficient service.

Stephen J
7 years ago – Google


Amazing hotel overlooking the beautiful sprawling city of Marseille. The staff and management are truly best in class, and offer a truly rare level of hospitality.

Mulham Naif
7 years ago – Google


+ Good service
+ Good foods
+ Comfortable hotel
+ Maybe the best hotel in Marseille

- not direct view on old Harper needs 3 minutes walk.

omar abu skout
7 years ago – Google


Excellent location very very clean easy to access City attractions from here highly recommended

Svetla Jacques
7 years ago – Google


my two daughters and I stayed at this gorgeous hotel in the summer of 2015. One of the best experiences. We loved the hotel, the service, the location. We will absolutely stay there again!

enrico campestrin
7 years ago – Google


Decent spot, nice gym, great beds, appropriate breakfast selection, top reception staff.

7 years ago – Google


Fabulous views, friendly and helpful stay. Great location.

Renaud Beaucousin
7 years ago – Google


Most probably one the best and most beautiful hotel in Europe

Mike Jones
7 years ago – Google


Lovely hotel born out of very old hospital. Great location above old harbour

Bruno Hazan
7 years ago – Google


Very beautiful place. The staff is excellent. The room could be better - nice, but not great. However, the shower is amazing.

Sıtkı Evrenkaya
7 years ago – Google


Elegante de grande de la hente. Muy agradable y lugar de alojamiento ideal.. Very nice, rich, bright and historical building. Comfortable place that easy to reach everywhere. İncredible staff.. Friendly reception. Lovely service. Breakfast buffet choises was better than a five-star equivalent hotel in the north America.

7 years ago – Google


Beautiful historical place, nice terrasse, excellent for an evening drink during sunset

Justin Graves
7 years ago – Google


Gorgeous hotel overlooking the old port. Helpful multi-lingual staff, great beds, large well-outfitted rooms, huge tub and lovely bathroom. No complaints.

Ryan Lawrence
8 years ago – Google


Service slow at restaurants, but a great experience otherwise

Eric Broneer
8 years ago – Google


A very chic hotel in Marseille in what used to be the "Hôtel Dieu" hospital. The bar has a wonderful view.

Ouriel Attal
8 years ago – Google


Great customer experience and quality of service

Matt Holdrege
8 years ago – Google


A real palace with great service and facilities. Incredible view over the old port.

Pete Cornish
9 years ago – Google


Polite staff, excellent food and wonderful views.

Theofilos Argyriadis
9 years ago – Google


Very nice and near the center hotel. Also very nice breakfast and bar. You have to try burger which even if it is not "French" it is totally juicy and well cutting meat. Service also is very polite and helpful.

Jason Watson
10 years ago – Google


This is more of a full hotel review. Oh my god, the view of Basilica Notre Dame of the Garde is worth just visiting the hotel. The staff felt a little dry in English, but energized in french -- I attribute that to being a foreigner, as many of the other guests seemed to speak fluent French. The pool was wonderful, albeit hard to find (hint, it is located inside the Clarins spa). The waterfall and jets are a nice touch. I didn't get to experience the spa treatment, so i cannot comment on that. I had no problems with the restaurant or bar. My old fashion was served promptly, and the wine was courteously handled. The food was exceptional, and the service attentive. It was French service, so expect some waits. The largest surprise of the restaurant was the kids' menu: It was perfect. The staff even suggested ordering my son's meal first, to accommodate his lack of patience when he is hungry. The kids meal was on par with the adult menu, and he loved the desserts. It was wonderful to find something so kid friendly in such an upscale dining experience. The room is spacious and large. It appears to be a well done renovation. The bathroom is awesome. Overall, if you have a reason to visit Marseille, I recommend the Intercontinental. If you don't need a hotel, I would still recommend the restaurant attached.