 3 941 reviews

Loews Regency New York Hotel

540 Park Ave at 61st Street, New York, NY 10065, United States Access

Loews Regency New York Hotel

Perfectly situated in Midtown Manhattan with the benefits of a Park Avenue address- the reimagined Loews Regency Hotel combines contemporary design- form and function with 50 years of service and expertise. With 379 rooms including 58 suites- a Salon and Spa by Julien Farel and The Regency Bar and Grill by Sant Ambroeus- Loews Regency sets a new standard in luxury and thoughtful design with the travelers needs in mind. The result is a modern classic.

The iconic Loews Regency Hotel has the convenience of a Midtown destination with the benefits of a chic residential Park Avenue address- making it a convenient location for business and leisure travelers alike.

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed wireless
  • Internet services
  • Transportation
    Indoor parking
  • Motorcycle parking
  • Off-Site parking
  • On-Site parking
  • Parking
  • Train access
  • Valet parking
  • Front desk
    24-hour reception
  • Baggage hold
  • Bell staff/porter
  • Check cashing policy
  • Concierge desk
  • Door man
  • Early check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Locker room
  • Storage space
  • Work away
    24-hour business center
  • Business center
  • Business services
  • Data port
  • Desk with electrical outlet
  • Fax service
  • Parlor
  • Phone services
  • Translation services
  • General
    Adjoining rooms
  • Air conditioning
  • Connecting rooms
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Private bath or shower
  • Public area air conditioned
  • Stairwells
  • Telephone jack adaptor available
  • Hotel service
    24-hour security
  • Additional services on property
  • ATM/Cash machine
  • Bilingual staff
  • Boarding pass print-out available
  • Doctor on call
  • Dry cleaning
  • Fire safety compliant
  • FREE newspaper delivered to room
  • FREE newspaper in lobby
  • Full service housekeeping
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Multilingual staff
  • Package/Parcel services
  • Safe deposit box
  • Security
  • Shoe shine stand
  • Turndown service
  • Valet cleaning
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Barber shop
  • Beauty shop/salon
  • Hairdresser/Barber
  • Travelling with others
    Babysitting service
  • Child programs
  • Children welcome
  • Children's nursery
  • Pet amenities available
  • Pet-sitting services
  • Pets welcome
  • Ramp access
  • Accessible
    Accessible facilities
  • Accessible parking
  • Accessible rooms
  • Brailed elevators
  • Elevators
  • Hearing impaired services
  • Wheelchair firendly
  • Events
    Ballroom
  • Banquet facilities
  • Catering services
  • Conference facilities
  • Meeting rooms
  • Private dining for groups
  • Green facilities
    NYC Carbon Challenge

Recreation

  • Wellness
    Health club
  • Massage services
  • Spa
  • Steam room
  • Fitness
    Exercise gym
  • Fitness center
  • Weightlifting
  • Cultural
    Children's program

Food and Drink

  • Meal plan
    Breakfast served in restaurant
  • Carryout breakfast
  • Continental breakfast
  • Full american breakfast
  • Hot breakfast
  • Hot continental breakfast
  • Special attention
    FREE coffee in lobby
  • Lobby coffee service
  • Services
    24-hour room service
  • Room service
  • Kitchen facilities
    Ice machine
  • Outlets type
    Cocktail lounge
  • Cocktail lounge with entertainment
  • Cocktail lounge with light fare
  • Coffee shop
  • Communal bar area
  • Lounges/Bars
  • Restaurant

Breakfast

  • Continental breakfast
  • Full american breakfast
  • Breakfast served in restaurant
  • Carryout breakfast
  • Hot continental breakfast
  • Hot breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 11:00

Cancel policy
General hotel cancellation policy requires guests to cancel before 4pm local time 3 days before arrival to avoid penalty fee of 1 night room/tax. Some negotiated rates or events may have special cancel policy. - refer to rate rules for details.

Travel with others

Children policy
Loews Hotels are family friendly with a variety of programs and amenities for families and children. Children 17 years and under stay free.

Pets are allowed upon request. Charges may be applicable.

Payment type

      

Language spoken

  • English

Concierge tips

Loews Loves Kids program: We have special Kids Clubs menus and welcome gifts for our smallest guests. For older kids, we offer teens-only food bars and the essential Wi-Fi connection so they never lose touch with their BFFs. For little ones, we offer cribs and crib sheets, child-proofing kits, and even night-lights. | Loews Loves Pets program: upon check-in, every dog or cat receives welcome gifts including a name tag, bowl, and special treats.

Environment

Property's Green Action


  •  NYC Carbon Challenge

  •  Energy/water saving measures, waste avoidance and resource efficiency
  •  Low carbon footprint control

Most helpful reviews 9 41 reviews

Richard Blakeman
2 years ago – Google

10

This is our favorite hotel in New York. Everyone on the staff goes out of their way to make you feel welcome and at home. I'd like to give a special mention to the Concierge Team, especially David and Andrew who were particularly helpful this last trip.

Elizabeth J
2 years ago – Google

8

Old school bar. It is an updated hotel restaurant. It has an updated menu suitable for youngsters and more established folks. You can bring your kids (assuming they don't pitch a fit.....) Order a gourmet pizza for a light meal or a full meal here.

Jeanine Hoff Lubben
2 years ago – Google

9

Beautiful hotel close to Central Park and amazing restaurants! Rooms are fresh and updated with comfortable bedding and very nice bathrooms. I would definitely recommend staying here.

Doris Hiler
2 years ago – Google

10

Love this hotel! The staff was so accommodating and hotel extremely clean. Mini bar in rooms are top notch! Beds are big and TVs in the bathroom mirror!

Eagle Bacon
2 years ago – Google

9

Rooms are compact, as expected of an NYC hotel. The rooms are clean and pretty nice. The room I got didn't have a good view out the window. The lobby is nice and the restaurant and bar seem good too, although I didn't eat there.

Jack Lockard
2 years ago – Google

8

Awesome hotel. Room was great. Didn't eat there but it's close to everything. Definitely Park Avenue Worthy.

Sibel Cetin
2 years ago – Google

10

Very elegant hotel in a perfect location in Park Avenue. A high quality of service and nice rooms, although the rooms are a bit old. It's very nice to salk to Central Park South in 5 minutes and also great opportunity to have shopping at Madison Avenue.

David Eisenberg
2 years ago – Google

10

The Regency New York was fantastic. We stayed over memorial day weekend and were treated so well. Emily at the front desk was extremely helpful with our late checking due to a delayed flight and made us feel welcome. The food was excellent and the drinks were superb, bar snacks were a nice touch as well. I would definitely stay again.

Rajiv Agarwal
2 years ago – Google

10

Upscale hotel. Hotel staff are most attentive. Quiet despite being in Manhattan.

Julia Haggerty
2 years ago – Google

9

Excellent location on Park Ave at 61st. Beautifully decorated lobby, lobby bar and rooms. Very helpful front desk, concierge staff and room cleaning staff. Bathroom was very small and impossible for two people at the same time. Would stay here again but request a room with a larger bathroom if they exist?

Mary Kimrey
2 years ago – Google

9

The staff was friendly and helpful. The hotel is very conveniently located. Beds were very comfortable. We enjoyed watching TV in the bathroom.

Suz Sims-Fletcher
2 years ago – Google

7

Friends were staying here so I got to hang out quite a bit. Desk staff (reservations and concierge) were friendly. The keys (plastic cards) to use the elevator were dodgy - sometimes they worked sometimes not. The rooms, animal friendly, are spacious and clean.

Angel Estrella
2 years ago – Google

9

Peace and quiet at last. Plus everything you need. Professional staff ready to serve. 24 hour room service and gym to stay in shape. I

Kurt Diercksmeier
2 years ago – Google

7

Room was good. Bed was great. Never came by for turn down service the first day, then never cleaned the room the second. Asked at the front desk and they sent housekeeping up and all was well, but how does a 5 star hotel forget to clean a room?

Bill Shoemaker
2 years ago – Google

10

First rate service from the entire staff. Security is very good and if you have any questions the staff could not have been more helpful. The decorations of the rooms is impeccable and the amenities outstanding. Room service is very good. The rooms are well maintained and are in good condition. Housekeeping is well organized and extremely helpful. The entire staff were friendly and my stay was wonderful because of all of the staff.

Yaffa Weiss
2 years ago – Google

9

Had an incredible stay here! Staff was so accommodating. We were helped with early checkin, refrigerator in room, gym is big and great equipment, standard room noticeably bigger than other hotels, plenty of closet, and drawer space, and of course location location location ... Definitely returning.

Karyn Lynch
2 years ago – Google

7

Great location. Desserts were good. We had fun. Waiter was attentive!!

Anthony Farese
2 years ago – Google

9

The service was excellent! From Angelina checking us in and taking us early, to Kenneth being so kind to mail belonging’s that my wife left in the room back to us.

Sandi Roper
2 years ago – Google

7

The rooms have cool city views and the hotel is cute. The only reason I didn't give 5 stars is because the bathrooms lack counter space. Aside from that, very cute hotel.

Eduardo Martinez
2 years ago – Google

10

No words are necessary... reputation precedes! 5 star all across the board. Blindly without a doubt recommend

Kerry Cee
2 years ago – Google

9

The customer service was outstanding, the room was clean and quiet, and the food was delicious. In short, a great stay. When I travel to New York City again I will definitely stay at the Leows Regency.

Glenn Gans
2 years ago – Google

7

Great location, attentive service, power ports in the bar for your electronics and good food and drinks.

Kevin Dunn
2 years ago – Google

10

Comfortable well decorated room - reasonably quiet on the ninth floor even with the great view of Park Avenue below. At first I was worried about a room that was fairly close to the elevator but the noise was not noticeable in the room. Some noise bleed-over from the adjoining rooms but well within tolerance level. The bathroom is well appointed with a great shower. Sufficient closet hanging space and hangers even for a multi day stay. The TV in the bathroom mirror was a nice touch. The lobby bar was excellent for lunch and a great place for an evening beverage. Carlos runs a well appointed bar and mixes excellent drinks.

Deanna Ford
2 years ago – Google

7

Excellent location and restaurant but hotel service is only about 2 stars

Carrie Farra
2 years ago – Google

10

My family stayed at the Lowe’s Regency hotel for the NYC Marathon. My daughter had never ran a marathon before, so we were unsure how long it would take her. When we checked in we inquired about a late check out so she could freshen up after the race. Abdul was incredibly helpful and arranged for us to contact him with updates on her progress. I texted him several times throughout the day and each time he was so helpful! Telling us not to worry, that he would take care of it! He went above and beyond to accommodate us! It took longer than expected and when we arrived back at the hotel, our room was waiting for us! My daughter felt wonderful and refreshed for our ride home! Abdul, I cannot thank you enough for making our stay in NYC amazing and making a stressful day so much better!! We will definitely be back!

N D
2 years ago – Google

10

Location was two quick blocks from Central Park, which was the main reason for staying at Loews. Staff was very friendly and the room was clean. I would appreciated a coffee maker in the room, but it gave me an excuse to find some coffee shops in the vicinity. Overall, very happy with the hotel and would stay there again.

Aidan Angus
2 years ago – Google

5

Lovely hotel with helpful staff. Unfortunately my room absolutely reeked of cigarettes, so either the cleaning staff is nose blind to smoke or embarrassingly negligent. Luckily they were very responsive in trying to remediate the issue once we brought it to their attention.

Sean Johnson
2 years ago – Google

8

Great service and nicely appointed rooms. Good deal with AMEX Platinum Fine Hotel program.

Eric Canepa
2 years ago – Google

7

Went in for drinks toward the end of the night. They were still very attentive and friendly. Great vibe and fun place enjoy some time with friends.

Mariana Suárez
2 years ago – Google

6

I have stayed at Loews many times and usually have had a great experience yet 2 months ago I visited for work purposes and felt like they were careless about guest special needs. Im breast feeding my baby and asked for them to keep the milk and container at their fridge cooler, for some reason during the last night of my stay they pulled the container from the cooler and I had to throw away all the milk I had saved .... I was very frustrated

Calvin Zhang
2 years ago – Google

7

Centrally located hotel known for as being a power breakfast venue, probably because of the neighbourhood that it is in ..staff are friendly and food is great

Joy Green
3 years ago – Google

10

The front desk staff, doorman, and concierge were amazing. The cleaning crew was a little pushy about cleaning, even when the do-not-disturb sign was posted. I had one issue with my stay that I mentioned during check-out, and even though I was leaving, they still managed to satisfy my concern and provide service recovery. Outstanding! I plan on returning if for nothing other than to experience again such amazing lobby staff.

Kimberly Green
3 years ago – Google

8

Great building in quiet area. Staff is very professional and courteous. Still waiting to see if I'll be charged for a night I didn't stay due to a cancelled flight.

Peter Rowland
3 years ago – Google

9

A top class hotel with a very friendly and professional team, from concierge to house keeping. The bed is very comfortable and the room showed a glimpse of luxury:-) with a TV LCD in the mirror of the bathroom. WiFi is free for up to three devices and the speed is very good. You walk just two blocks to the subway, to Central Park, to 5th Avenue, even Rockefeller Center is just a 20 min walk. We stayed 6 nights in this beautiful hotel and we will in the future look for Loews hotels wherever we go.

Michael Brown
3 years ago – Google

10

Very nice hotel. The staff is great and extremely helpful. The bathrooms could be larger, but our bathroom has a TV, so that's cool.

Bryce Davies
3 years ago – Google

9

Nice large comfortable rooms. Restaurant and bar located in the lobby. Fancy modern lobby and elevators. Staff remembered my name. Little considerations and convienences are taken into account and provide a great experience for customers.

Weston W
3 years ago – Google

6

It's exactly what you would expect at a hotel a fairly expensive, over-priced drink bar, and typical maid service. Needless to say the staff is very nice as you would expect for the cost, but stuff is expensive.

onlao mbsrz
3 years ago – Google

10

This was my third stay at this hotel. It's ideally located near the Park Avenue Armory, and close to many excellent restaurants within walking distance. It's also very close to the Park. They have a bar with a restaurant as well as an Italian coffeehouse/bakery around the corner. The bed is consistently extremely comfortable, and they give you a couple small waters each day as well as a couple of cookies every evening from the bakery. I will definitely stay here again next year.

Kathryn Rogers
3 years ago – Google

10

Def recommend this hotel, staff was friendly, rooms were very very clean. Bed is very comfortable. I had 2 different reservations I ask if I can stay in the same room instead of checking out moving my stuff and then checking in again, they were able to accommodate. They did let us know that you have to come back and just have them enable the room key, of course I forgot but went right back down and it was done ASAP..

Ralph Gray
3 years ago – Google

9

Myself and my Mum stayed here for a week while visiting NYC and we loved our experience here. We found it great value and a wonderful central location, just beside Madison Square Garden, Macys and The Empire State Building. Their Facility fee was around $70 extra over our 7night stay, this was fully explained when we checked in and we were happy to pay the extra as the internet was handy to have in our rooms (worked perfectly) and we got free international calls home (to Ireland). I really did think there would be a catch to this but nope, all free :) The bedroom was a little small but was completely manageable and lovely and clean and nicely decorated. We also had a great view of the Empire State Building.

Lola Wt
3 years ago – Google

7

The rooms are beautiful. The lobby is gorgeous. Room keeping are so sweet and hospitable. Bed is super comfortable. Too bad their coffee bar in the morning is boring and the coffee was burnt tasting. Great place overall.

Ryan Davidson
3 years ago – Google

8

Its a nice hotel. Not very close to any food options. Its nyc though so somethings always a few blocks away. Room on 3rd floor. Was told its very quiet but i think there's a playground underneath. Hear kids yelling during the day. Housekeeping is very loud. Not fun when working all night.

Marilyn Stewart
3 years ago – Google

9

“Weekend getaway” Stayed at the Lowes Regency NYC for a weekend away. From the moment we walked in we were treated as if we stayed there all the time. Outstanding service. Polite staff. Wonderful accommodations. Will certainly be returning soon.

Jason Baker
3 years ago – Google

8

“Best Value for Luxury hotel on Upper East Side” This is an excellent hotel in an excellent location. I had the opportunity to stay here a few weeks over this past fall. Here's what I found.. Rooms are large with luxurious and comfortable beds. Request a room facing Park Ave. they are nicer than the rooms on the back. The restaurant/bar is some of the best people watching in NYC, however the quality of food is inconsistent. Same goes for the quality of room service food. Sometimes excellent and sometimes blah. All in all though, the service, check in, doormen, etc are all incredible and the hotel itself is beautifully redesigned. An excellent value for the Upper East Side. I've also stayed at The Mark, Plaza Athenee and The Plaza Hotel and believe Loews to the be the best value while maintaining a luxury hotel feeling. Would absolutely stay here again and recommend it.

Philip Taylor
3 years ago – Google

10

This being our first visit to NYC and with us getting married we decided to splash out and stay here for 5 nights in a Suite. We had breakfast room service in which was simply outstanding, the food was great and the staff amazing. Very helpful and friendly. If you want to be close to Times Square then I wouldn't...

KARSTEN LIPSKY
3 years ago – Google

10

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around... Requested early check-in and got our room at 2:40 (2 and a half hours after we arrived). Room was clean. Standard king size bed. Bathroom was a bit small but we're in NYC so what do you expect. Would stay here again. Close proximity to Central Park and the shops. Would I stay again? Nah. There's plenty of other high end hotels to stay in and this one didn't stand out.

Bogdan Pshichenko
3 years ago – Google

9

Beautiful! Good service, bellman was OK with the luggage, but it's ok. We had a high room with nice view in a corner. I do recommend.

Judith Adair McCorry
3 years ago – Google

8

Requested early check-in and got our room at 2:40 (2 and a half hours after we arrived). Room was clean. Standard king size bed. Bathroom was a bit small but we're in NYC so what do you expect. Would stay here again. Close proximity to Central Park and the shops. Would I stay again? Nah. There's plenty of other high end hotels to stay in and this one didn't stand out.

Neil Martin
3 years ago – Google

10

We stayed as a family for the marathon. Room was big and the staff was extremely kind and accommodating. Post race, even after the check out, the we're friendly and helpful. Would highly recommend.

Jay Whitsitt
3 years ago – Google

10

Had a great trip to New York! We arrived early and were allowed to check in as soon as we got in. The service was great and the room was beautiful. No complaints or issues at all.

Pat Smith
3 years ago – Google

10

I had the pleasure of spending a week at The Loews Regency and loved every minute of it. It was my first visit ever to NYC and found your location was perfect for transit, attractions, theatre, restaurants, the Park...it allowed me to get to everywhere I wanted to go with the least amount of hassel. Your staff was very helpful, prompt and attentive. My next visit to NYC will include a stay at The Regency again!

Omi Dreamer
4 years ago – Google

7

I was there to dropped something off. The staff was very helpful. Its interesting what builders can build in a small space.

Bryan Rivera
4 years ago – Google

10

La abitacion estaba mui elegante y la hospitalidad excelente

Ulimmeh-Hannibal Ezekiel
4 years ago – Google

9

Really nice Hotel, was here for a work-related business trip. This is a very nice hotel, the lobby is very classy, I like the marble finish, the room service was also great, I got the Cesar salad. The hotel staff were very friendly. Location-wise, it was very convenient given that our New York office is on Lexington avenue.

Alex Marshall
4 years ago – Google

10

While I have stayed in just about every major hotel in the Upper East Side, the Loews Regency keeps me coming back! This place has always been great, and the recent renovations have taken this hotel to a whole other level! The location is ideal only two blocks from the park, the staff is always extremely courteous and eager to assist, the rooms are well designed and stocked with all the amenities. I will be back very soon!

Anne LoGiudice
5 years ago – Google

9

Location! Decor! Staff is amazing! The rooms are lovely!!! Can't say enough about this fantastic hotel…. used to like the St. Regis, but I'm a Loews Regency gal now. Every aspect of our stay was perfect. We didn't want to leave!