 963 reviews

Mandarin Oriental, Jakarta

Jalan M.H. Thamrin, 10310 Jakarta, Indonesia Access

Mandarin Oriental, Jakarta

- Located in the heart of the city - the hotel will be an oasis of the 21st century luxury with 272 spacious guest rooms - a variety of restaurants and new bar concepts which will be the meeting place of choice for hotel guests and the local community. The completely redesigned meeting and banqueting facilities will also provide the best venues for both business and society events.
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- With a new contemporary design - Mandarin Oriental hospitality and an unbeatable location - Mandarin Oriental Jakarta will remain a much loved icon and the choice of address for guests and local residents

-The hotel enjoys an unrivalled location on Jalan MH Thamrin in the heart of Jakarta s business -Government and diplomatic districts within walking distance -Close to major embassies - commercial buildings and luxurious shopping centers -Only 45 minutes from Jakarta International Airport

Rooms

Accessibility

Mandarin Oriental, Jakarta
Jalan M.H. Thamrin, 10310 Jakarta, Indonesia

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • Indoor parking
  • Valet parking
  • Front desk
    24-hour reception
  • Bell staff/porter
  • Concierge desk
  • Early check-in
  • Storage space
  • Work away
    Business center
  • Business services
  • Secretarial service
  • General
    Air conditioning
  • Connecting rooms
  • Interior corridors
  • Non-smoking rooms
  • Hotel service
    24-hour security
  • ATM/Cash machine
  • Currency exchange
  • Dry cleaning
  • Full service housekeeping
  • Hotel does not provide pornographic films/TV
  • Housekeeping daily
  • Laundry/Valet service
  • Onsite laundry
  • Public address system
  • Safe deposit box
  • Security
  • Turndown service
  • Valet same day dry cleaning
  • Wakeup service
  • Travelling with others
    Children welcome
  • Accessible
    Accessible facilities
  • Accessible rooms
  • Elevators
  • Events
    Catering services
  • Conference facilities
  • Meeting rooms

Rooms

  • Communication
    Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Super comfy bed
  • Special features
    Blackout drapes/curtains
  • Soundproofed room
  • Bathroom
    Bathrobe
  • Bathroom amenities
  • Bathroom telephone
  • Bathtub/shower combination
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Minibar
  • Entertainment
    All news channel
  • AM/FM radio
  • Cable television
  • CD player
  • DVD player
  • Newspaper
  • Pay per view movies on TV
  • TV
  • Business
    Data port
  • Desk with electrical outlet
  • Desk with lamp
  • Telephone
  • General
    Alarm clock
  • Electrical adaptors available
  • Iron
  • Ironing board
  • Laundry basket/clothes hamper
  • Safe
  • Self-controlled heating/cooling

Recreation

  • Pool
    Indoor/outdoor connecting pool
  • Outdoor pool
  • Pool
  • Sun tanning bed
  • Wellness
    Massage services
  • Sauna
  • Spa
  • Fitness
    Weightlifting

Food and Drink

  • Meal plan
    Buffet breakfast
  • Continental breakfast
  • Full american breakfast
  • Special attention
    Lobby coffee service
  • Services
    24-hour room service
  • Executive floor
  • Room service
  • Outlets type
    Coffee shop
  • Lounges/Bars
  • Restaurant

Breakfast

  • Buffet breakfast
  • Continental breakfast
  • Full american breakfast

House policy

  • Check-in Time: 14:00
  • Check-out Time: 12:00

Cancel policy
Reservations must be cancelled by 2PM Jakarta time 1 day prior to the arrival date to avoid one night plus taxes penalty charge. Exceptions may apply during special events or fair periods. Please refer the Rate Rules.

Travel with others

Children policy
A maximum of 2 children 11 years of age and under sharing existing bedding with an adult stay free of charge. Room occupancy may not exceed policy for room type reserved. A maximum of one rollaway bed for a child 11 years of age and under is subject to availability at USD 40.00 per night plus tax and service charges. Rollaway beds cannot be used in Superior Twin - Deluxe Twin and Deluxe Welcome Monument Twin Rooms. Baby cribs are complimentary.

Payment type

     

Languages spoken

  • English
  • Indonesian

Welcome capacity

  • Number of Meeting Rooms: 9
  • Number of Sleeping Rooms: 272
  • Largest Meeting Room Size: 6351 sq. ft.
  • Largest Meeting Room Capacity: 700

Parking

  • FREE parking
  • Indoor parking
  • Valet parking

Amenities

  • International direct dialing
  • Business center
  • Business services
  • Fee charged for first page
  • Fee charged for first page of outgoing fax
  • Local calls
  • Conference suite
  • Audio visual equipment
  • On-site business center
  • Fee per additional page of incoming fax
  • Fee per additional page of outgoing fax
  • Long distance calls
  • Newspaper
  • Meeting facilities

Most helpful reviews - Google and TiCATi reviews 9 63 reviews

Dyna Pratiwi
4 years ago – Google

9

Great room, service and everything. The staffs very helpful and friendly

Kanaya Aprilia
4 years ago – Google

10

There were genset maintenance work on Sunday and they ensure that guests are well informed. Being called by last name truly add a sense of home. Hadnt got the chance to use the pool, the size is quite small. Breakfast at restaurant is so so in terms of menu selections. The restaurant seating area is quite small as well. Overall, i had a great 5 stars experience for staying at MOJ. I was able to make late check out and try their countryman mini cooper shuttle to the adjacent shopping mall. Thank you all MOJ staffs

Rike Bewinda
4 years ago – Google

10

I have stay here with my family on a new year. The room is so nice with a great view of HI circle. The pillow are great. the bath room has bath tube and shower. and the wifi give my nieces happy :) The new year dining are great too. They have many kind of food, from local cuisine to western cuisine. From smoke Duck to sushi. A lot of sweet cake too. I even feel i cant move any more since i got taste all the food that night. The breakfast also yummy and the swimming pool are great too. Its nice to sleep here.

Stuart Hay
4 years ago – Google

10

Excellent stay at this elegantly decorated hotel. Highly recommend choosing to stay here whether business or pleasure. Staff are excellent and know how to treat their guests well. Recommend taking a massage at the spa on level 5. A+ stay

Jose Roman
4 years ago – Google

10

The service in the Mandarin Oriental Jakarta was above and beyond the expectation. You always expect good service at a five star hotel, but the staff was amazing. We were celebrating a birthday and they decorated the room and provided the cake and took pictures which they later sent to the room. They were so gracious you felt among friends, can't say enough good things about them.

robert soenardi
6 years ago – Google

6

motor didiskriminasi. harus parkir di gedung bank mandiri. payah. hotelnya jg ga bagus2 amat. makanannya so so lah. gedung gaya lawas. dan yg paling penting adalah. bellboynya tengil. gak ramah. payah.

Albert Gunawan
6 years ago – Google

10

I tried dim sum at Li Feng, and overall it was a nice place, great food, but rather limited dim sum menu I must say. I came on Sunday, and the place was rather empty but heard that it was more crowded on Saturday. Compared to other luxury hotels, Mandarin Oriental was somewhat perceived as more old-fashioned due to its old building here.

Xændër MB
6 years ago – Google

10

Very nice hotel in the heart of Jakarta. It has a pleasant lobby and nice staffs. There are many good shop and restaurants in the hotel worth to try. On the second floor there is a nice place to seat with the sights of the lobby. Parking is limited on this hotel but it is well arranged. They have a convention hall which can be utilized for exhibition and weddings. Excellent hotel!

DTW Chanel
6 years ago – Google

8

Kasih jempolll bangat buat pelayanannya.. hotelnya kereeennn banget dengan view langsung menghadap ke bundaran hi. Ruangannya bersihh, kamarnya luass dan lengkap dengan segala kebutuhan tamu hotel, dan yang jelassss, menu yang disajikan di restonyaaaaa... semuanyaaaaa enakkk 🤤🤤 dan semua layanan yang diberikan juga primaa.. kapan yaa bisa menginap disini lagi.. 😊😊

shendy sumarli
6 years ago – Google

9

Spacious room
King size bed, Soft bed, soft pillow
Air conditioner can be controlled and not too cold when running.
Entry point can be easily missed if you're not paying attention
Careful with odd/even road block as the hotel was in the center of it
Very noisy on sunday at 6AM due to cfd.
Stayed at 13th hotel but the noise somehow still gets through

aprilia yustina
6 years ago – Google

7

Free upgrade room! Love all details, staff so helpful. Breakfast can add more variant.
Could be our 2nd choice to stay in jakarta.

Harmany Cashin
6 years ago – Google

9

A pretty old hotel in the center of Jakarta. Easy to access the Central Jakarta area as it is situated in the busy Thamrin street.
Had the pleasure of dining in the dinner buffet. There was a wide variety of cuisines to choose from. And the BBQ was alright.
The second time I went there was to attend a meeting at the executive lounge. Nice amenities and finger foods. But the smoked salmon sandwich took ages to get to the table.
Overall a nice hotel.

Riko Avesiena
6 years ago – Google

10

Salah satu hotel terbaik yang pernah saya kunjungi di Jakarta. Kasur, bantal, sprei, dan selimutnya luar biasa nyaman. Kamarnya besar dan disediakan 4 botol air mineral+buah free. Kamar mandi pun luas dan dilengkapi bath tub. Untuk fasilitas olahraga ada kolam renang, gym, dan sauna. Disediakan sarapan di Dcinnamons resto yang pilihan makanannya cukup komplit dan enak. Pegawai di hotel ini pelayanannya istimewa 👍👍

Veliciana Hyde
6 years ago – Google

9

Really enjoy the excellent and warm services. The hotel staffs are nice and friendly. The room is very spacious and the bed is very comfortable. There is free shuttle with mini cooper to Plaza Indonesia and Grand Indonesia on weekend.

Beaver Chua
6 years ago – Google

10

Love going to the Oriental whenever I am in Jakarta. Great service and after my first visit, the staff remember my name. That added the personal touch for me.

Mohit Agrawal
6 years ago – Google

10

Good rooms, excellent location and outstanding service is how I would describe Mandarin Oriental. The hotel really takes good care of the guests. There is a free mini cooper shuttle and I even got movie tickets apart from the room upgrade

Muhammad NAUFALAFIF
6 years ago – Google

9

I'm just here to have a cup of coffee, not disappointed. Along with the banana fritters, a good meal. Expensive, though. Totally worth it.

Kevin Juwono
6 years ago – Google

9

Huge and clean rooms, very proactive and helpful staff. Massive gym facility. Superb location!

Had good experience with meeting room and dinner

Andre Sutiono
6 years ago – Google

9

Prime location, proactive staffs and clean hotel rooms. Breakfast is not really good though

Nuty Laraswaty
6 years ago – Google

8

this hotel is kind a private hotel, because of it's location. very nice customer service and most helpfull.
they have private business meeting room with full and great service.
nice parking arangement.
the toilet are very clean and they even give you a mouisturize hand cream so after you wash your hand, you can feel fresh

Djohan Sutanto
6 years ago – Google

5

Lyon France Restaurant Saturday Brunch not worth for the prices. Service was bad. Way over rated. Per head around 700k rupiah. Minimum choices.

Debby Atmadja
6 years ago – Google

8

Centrally located in city centre. In the heart of Jakarta. Easy to reach by many kind of transportation. Hotel quite old but well maintaine. Food are good. Meeting room spacious. Price avarage. Even old hotel, they keep the standard of five star facilities. Shopping mall grand Indonesia are just across the street. Taxi always stand by & Trans Jakarta bus stop just few minutes walk.

Atika muliyandari
6 years ago – Google

10

Huge room and very comfortable, strategic location. Near shopping center. Best location for celebrate new year.

John Herz
6 years ago – Google

9

Very sophisticated and classic grand hotel located at the center of Jakarta. Prestigious hotel. Great service

Pera Utami
6 years ago – Google

10

Luxury bar, many foreigners, good music and nice cocktail. Price is affordable for a luxury bar standard. They also have Latin night every Thursday, started around 8pm for a class, and the music played on 9sh.

Haekal Prabowo
6 years ago – Google

9

I think it is a highly expansive hotel. But it has a strategic location and luxurious facilities. This hotel is near with Grand Indonesia Shopping Mall, TransJakarta bus stop, and not too far from Sudirman Station so basically you have a easily access to go everywhere in Jakarta if you stay in this hotel. And from what I see, this hotel has been a recommendation for some important meetings and events either hold by government, business/ companies, or NGOs. This hotel is a trademark for important meetings and events in Jakarta.

David Zucaro
6 years ago – Google

9

As a frequent traveller to Jakarta I stay at the Mandarin for a few reasons. Firstly it has a great gym, with all the equipment that you could want. It also has a decent pool, with a poolside bar if you need it. Rooms are massive and very well finished. Wifi is fast, reliable and they don't charge you extra to get decent speeds or extra data like all other hotels are starting to do. Also I shortened my stay and they didn't charge me a cancellation fee. Will be staying here next time.

Deissy Yudia
6 years ago – Google

10

One of my fav hotel. Very professional team..then love to work with them while having a VIP guest or special colleagues come to Jakarta. Then about the food..I can not say anything only request again.and again to the waiter "can i have some more"? 🤣 Describing by the word for the food.."elegant tasty" - "charm cuisine" love to eat here.

Ika Fransisca
6 years ago – Google

7

Comfortable for family coz they have big room. But the swimming pool so small for kids, still not renovation yet for years. Breakfast good. Staff ok.

Wilson Timothy
6 years ago – Google

7

Mandarin Oriental is one of the best high end hotels in Jakarta. Rated as a five star hotel, Mandarin Oriental offers various of exclusive facilities such as an upscale rooms and suites, an upper class restaurants, an outdoor swimming pool and also a spa area.

selvi Lestari
6 years ago – Google

6

Old fashioned hotel. Some people say they have the best Chinese rest in the city, but after i went there i think it just another chinese restaurant. They do the dishes beautifully but mine is not seasoned evenly.

Vincent Bakker
6 years ago – Google

10

Great service, nice spacious rooms and big malls within walking distance

Neo Seanner
6 years ago – Google

7

The hotel is comfortable , the design is pretty nice , placed in the city center near the shopping mall. The pedestrian access is limited and hard to enter. The food is nice but i think it's a bit too western so local people may not enjoy the food. Near the main street but it's not noisy ( except if there's disturbance by a stupid motorcycle which is used even it's already broken )

Rita & Christopher Hui
6 years ago – Google

9

Most comfortable room ever. Best service as always. Lovely room service and spa. Only downside is that it is not linked to any malls so dining options a bit confined if you don’t want to take a car.

Reimund Schmidt
7 years ago – Google

9

My preferred hotel in Jakarta. Love the large and comfortable rooms. Excellent food and moreover, the staff is always friendly and attentive.

Andy Cheng
7 years ago – Google

9

Iron was broken. Superb service and amenities. May have got some diarrhea from swallowing the pool water. Not sure. Gym guy was very polite and helpful. Jeremiah was great and friendly.

fitriani Mpieth
7 years ago – Google

9

Love this place so much.. the food very delicious. We get awards at mandarin hotel function room

Joe Yaggi
7 years ago – Google

10

The Mandarin Oriental was an excellent host to the US Indonesia Investment Summit. Well done! Love the MO Bar on the second floor as well, nice place to decompress after a long day with great wine and cocktails and excellent bar snacks.

Eamonn Sadler
7 years ago – Google

9

Great to see one of my favourite hotels back to its old self. Pleasant, helpful, enthusiastic staff. Highly recommended for all types of event.

Daniel Simeon
7 years ago – Google

4

Parking is very tight and far from the hotel because it's in a different building. Ballroom is outdated as well. Not recommended for events.

Vikram Sinha
7 years ago – Google

9

Mandarin Oriental is centrally located, the rooms are large and tastefully decorated with clean and open ambiance. The staff were very cordial and helpful. There are quite a few selection of restaurants to suit everyone's taste. The hotel takes the security measures very seriously. It's lobby is a bit small compared to other five star hotels in the vicinity.

Serene Low
7 years ago – Google

10

I check out hotel on 3/9/17 and left my hp charger in the room. I email them and they send me the charger back on 5/9/17!
I am very happy and impressed by their excellent service! Really appreciate their help and efficiency!
If I visit Jakarta again next time, this will definitely be my first choice hotel !
Once again thank you so much !

Wady Afriadi
7 years ago – Google

4

OMG... They don't have sprays in the toilet..! I you are not used to wipe with tissue only, the you are in trouble.

Tidak ada spray penyemprot air di toilet, masa cebok pakai tisu doang.. Jijay bingit deh...

Ganjar Wicaksono
7 years ago – Google

10

The best staff ever but poor variety of breakfast and children facility.more for business and high end hotel

Wily Ramadan
7 years ago – Google

9

Spacious comfy room, good service. Great internet Speed.

Maulidina Fatharani
7 years ago – Google

5

A friend of mine is about 2 meters tall so he kept calling this place a goblin's house. He complained about this all the time lol. But the food was nice, room service was awesome, the people were super.

Animals are not Things!
7 years ago – Google

9

so... the room is awesome, it´s just stunning. Bathroom and everything is really really nice and great. Haven´t seen that in many other hotels before.
Best In-room dining I ever had. The cooks are my heros. Everything I ordered was fantastic. I also liked the deep pool.

Dimas Agusta
7 years ago – Google

6

Came here for meetings and seminars. The entrance is totally separated with those that actually stay here for the night. The security check is unnecessarily tight (open window, side doors and baggage) and another body check and bag check before entering the building.
The food presented here is ok. Nothing really special.
Prayer room is far to reach and there are no real signs how to get there and back.

Nendra Primasta
7 years ago – Google

9

Feels like home. I love the hospitality of the staff, very professional and polite. High quality of food and beverages.
The only downside is that the room ceiling is a bit low for me.

sarah nathasa
7 years ago – Google

10

Always satisfied with this hotel. So far is the best Hotel in Jakarta that I ever been. Everything is excellent

Elena Moyseeva
7 years ago – Google

10

Вид окна номера. Немного шумно. Слышны машини. Обслуживание и номер супер. Кровать и постельное отличное. Еда на этаже. Все включено. Есть бассейн.

D.Tonny Widjaja
7 years ago – Google

8

The Old Grand Lady Hotel & refurbished recently & still have Mandarin charm, nice hotel!

Chandra Marsono
7 years ago – Google

7

The food and service is great. Rooms are awesome. Location is both good and bad, smack down in the heart of Jakarta but hard to get to at certain times. Don't do meetings here.

Herianto Pribadi
7 years ago – Google

7

Old but still nice luxury hotel. Superb location. Big room

Happy Ferdian
7 years ago – Google

7

One of the most luxurious five-star hotel in Jakarta that situated in the heart of the city, Bunderan HI. The hotel established since early 90s and has a triangular architecture that easy to be recognized from any angle. The hotel also popular for its cake and confectionary, which is in The Mandarin Oriental Cake Shop or MO Cake.

Cokro
7 years ago – Google

8

Old hotel but renovated... very nice. Buffet is excellent... recommended...

didik soepardi
7 years ago – Google

10

This hotel offers the best quality service to guests. Many VVIP people stayed here like minister of trade of Singapore and Swedish king.
The security is good, room is good and food is also very good.

GL Oppo
7 years ago – Google

7

I've known this hotel for more than 20 years.. They r always correct in their attitude n hospitality....

Muralidharan R
7 years ago – Google

9

Great service. Spacious rooms

Inggita Notosusanto
7 years ago – Google

6

A renovated old hotel at the center of the city by the HI roundabout. Quite bad service if you are running an event.

Mohammad Ma'ruf
7 years ago – Google

10

I visit this place for attending education fair. This place is just perfect. Two thumbs up!

Michael Cheng
7 years ago – Google

9

I am now a fan for the service and comfort of the room.

R.A. Suryo putro
7 years ago – Google

9

I held an event in here ( jda on 9 march 2017( , the staff, the security really help us out )

The food good especially the rendang and briyani rice...

The lift so fast ,

Good job

tancika smg
7 years ago – Google

10

Very expensive but it is a huuuuuuge and exclusive hotel!!! One of the best 50 hotels and resorts at Indonesia!

Ihsan W. Prabawa
7 years ago – Google

9

Awesome service, feels like home

Azzam Aljundi
7 years ago – Google

10

12 Januari 2017 - Park Bogum Asia Tour in Jakarta Press Conference at Mandarin Oriental Hotel

Livia Marresa
7 years ago – Google

10

I love the bar. Such a classy and cozy place for drinks.

ramdhan ahmad
7 years ago – Google

9

Nice place,nice employees and have a lot of parking lot..but be careful if you entering the parking building..its just 2 meters height..mind your head!!

EVI NOVITA
7 years ago – Google

7

Good place. Good security. Good parking lot except for the motorcycle: the roof is broken, only provide very narrow stairs that heading to the hotel building

Jan Oudeman
8 years ago – Google

9

Old but authentic. Love this place. Recommended.

Harry K
8 years ago – Google

8

Nice ambience and 2 good restaurants: french and cantonese

Sapiderman Lumpat
8 years ago – Google

7

Really spacious rooms. Excellent service and very friendly staff. The buffet breakfast is really good!

Hadianto Budihardjo
8 years ago – Google

7

Cosy and warm atmosphere with friendly staff. It can be a little noisy at night from the traffic.

Carlos M ツ
8 years ago – Google

10

typical for an upscale hotel in Jakarta, the rooms are excellent. Service at the front desk is excellent. Furnishings are excellent. Even the double head shower (straight down head and angle head on a hose) provide more than sufficient both heat and water pressure, enough to be called excellent as well. BUT, the best feature of the hotel are the ladies in the Club lounge. From the freshly brewed by the cup coffee in the morning, or the fresh squeezed juice and the omelet made to order through to a cocktail to relax after work the team (I think there are 11 of them on staff) who work the Club lounge are friendly, helpful and so positive that it is impossible to have a bad day.

Eric Tonn
8 years ago – Google

9

Great service, great room & amenities. Loved the welcome drink (went with pineapple juice). Try to get a rate including both wifi and breakfast - then get your money's worth on the buffet!

Fellexandro Ruby
8 years ago – Google

7

One of the nicest accommodation you can find the city. Love the room & the hospitality. But among all I must say the selection of food is top notch. Their French restaurant, Lyon is one of the best in town as well as their Chinese restaurant, Xin Hwa.

PS: There's usually a special promo for business brunch / lunch at Lyon. Two course at less than 200K. Do check if it stills on though.

A Google User
8 years ago – Google

10

Amazing service, a perfect place to stay after traveling around hectic Jakarta.

A Google User
9 years ago – Google

7

Great service for the wedding ballroom, wide array of cuisines, well managed, free valet service for guests and amenities at waiting area.

A Google User
9 years ago – Google

10

Nice hotel! If you want to arrange an event in their meeting room try an esquaire room. Its perfect for 15 - 30 pax event. The room connect with a small kitchen which will use to serving lunch or dinner and has outdoor area :)

A Google User
9 years ago – Google

7

Been here for a weeding in the Ballroom and the food was great!

A Google User
9 years ago – Google

9

Very nice and comfortable hotel... i stay here for 3day 2night... The hotel Have a bar the name is MO bar at 2nd floor that quite nice and cozy place... the room so large and have comfortable bed.. services excellent!!