 3 946 reviews

London Marriott Hotel Grosvenor Square

Grosvenor Square, W1K 6JP London, United Kingdom Access

London Marriott Hotel Grosvenor Square

Experience 5-star hotel service at the center of Mayfair in London. Our luxury hotel, Marriott Hotel Grosvenor Square is perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Streets world-class shopping,?Hyde Park and iconic London landmarks. Our refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar and Grill, or sample modern cuisine at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920s inspired award winning speakeasy bar, The Luggage Room. Our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square ca not wait to welcome you to Mayfair.

Rooms

Accessibility

London Marriott Hotel Grosvenor Square
Grosvenor Square, W1K 6JP London, United Kingdom

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    Off-Site parking
  • Valet parking
  • Front desk
    24-hour reception
  • Car rental
  • Concierge desk
  • Express check-in
  • Express check-out
  • Front desk
  • Video checkout
  • Video review billing
  • Work away
    Business center
  • Business services
  • General
    Direct dial telephone
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    Boarding pass print-out available
  • Currency exchange
  • Dry cleaning
  • FREE newspaper delivered to room
  • FREE newspaper in lobby
  • FREE shoeshine
  • Full service housekeeping
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Safe deposit box
  • Security
  • Turndown service
  • Valet cleaning
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Bookstore
  • Florist
  • Travelling with others
    Babysitting service
  • Accessible
    Accessible facilities
  • Elevators
  • Events
    Meeting rooms
  • Wedding services
  • Green facilities
    Low carbon footprint control

Recreation

  • Wellness
    Health club
  • Spa
  • Fitness
    Exercise gym
  • Fitness center
  • Gym
  • Sport
    Tennis court

Food and Drink

  • Meal plan
    Continental breakfast
  • Full american breakfast
  • Hot breakfast
  • Special attention
    FREE coffee in lobby
  • FREE in-room coffee/tea
  • Services
    24-hour room service
  • Executive floor
  • Room service
  • Room service - full menu
  • Kitchen facilities
    Ice machine
  • Outlets type
    Cocktail lounge with light fare
  • Coffee shop
  • Food and beverage outlets
  • Lounges/Bars
  • Restaurant

Breakfast

  • Continental breakfast
  • Hot breakfast
  • Full american breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 12:00

Cancel policy
Cancel policy may be more restrictive based on rate / room booked, season, special events

Travel with others

Children policy
1 kid ages 13 or under stays FREE

Payment type

     

Language spoken

  • English

Welcome capacity

  • Number of Meeting Rooms: 19
  • Number of Sleeping Rooms: 237
  • Largest Meeting Room Size: 8213 sq. ft.
  • Largest Meeting Room Capacity: 900

Parking

  • Off-Site parking
  • Valet parking

Amenities

  • Full business center
  • Copier
  • Overnight delivery/pickup
  • FREE incoming fax
  • On-site business center
  • Meeting facilities
  • Voicemail
  • Printer
  • Post/parcel service
  • Secretarial services
  • Ethernet connectivity
  • Business center
  • Telephone

Environment

Property's Green Action

We set goals and policies to reduce energy and water consumption, catalyze our progress and review our performance. We also collaborate with suppliers to provide products that conserve energy, reduce and divert waste and are comprised of more sustainable materials. We encourage sustainability in our kitchens through actions such as purchasing organic and responsibly sourced food, planting herb gardens, sourcing cage-free eggs and sourcing seafood caught in a sustainable manner and recycling cooking oil.


  •  Low carbon footprint control

  •  Preservation of the cultural heritage
  •  Energy/water saving measures, waste avoidance and resource efficiency

Most helpful reviews - Google and TiCATi reviews 9 46 reviews

Nadia Hussain
4 years ago – Google

9

I really enjoyed my stay here. The staff was pleasant and eager to assist me. Thanks London Marriott!!!

Janna Rolfe
4 years ago – Google

10

This was a fabulous place to stay in London. It was so close to get things to do and transportation in the city. We also thought our room was so clean and so comfortable for good night sleep after busy day being tourists. The food here was good and staff very nice and helpful

Sherry Logan
4 years ago – Google

9

Reception staff and housekeeping were very helpful and friendly. The rooms are on the smallish side but not bad for two. Room service was wonderful. I would stay here again.

Lee Snell
4 years ago – Google

10

Loved our experience at this hotel. We were upgraded to a suite and were very pleased.
The whole hotel has been updated except for the suites. It did not matter as we were pleased with our stay. On the way out, I was informed that the bottom floor suites are being upgraded now.
We will definitely be back to visit this hotel again.

Stephanie Robertson
5 years ago – Google

10

Great room services. Food was delicious. I liked the fitness center section. Room was beautiful and well maintained. I liked the decor. Staff were nice and provided the great services.

Andy Hardwick
6 years ago – Google

8

Very nice Marriott great bar and restaurants. Staff helpful and courteous. Very well maintained.

Parker Asein
6 years ago – Google

7

Great place to s stay, relax and have fun. Hospitality next to none. Awesome place. Will 100% revisit

Alexashka
6 years ago – Google

5

I Would love to give more stars, but I cant. I've stayed in 3 stars hotels before that was better. Staff is friendly and rooms are clean, but something is missing. Just doesnt feel 5 star. I paid about 450usd/night and can definitely find better ones in this price range. Location is very good and convenient if you're visiting London for shopping, sightseeing etc.

Mark Lees
6 years ago – Google

9

Very impressed with this hotel. Stayed here a number of times now. Staff are very friendly and the location is quite quiet even though it's reasonably close to Oxford Street.

Kym Bongartz
6 years ago – Google

10

Came here for an event. The rooms used were huge! The staff very friendly and the event itself was fantastic! Can not fault it.

Charles Metz
6 years ago – Google

10

1st class operation. Great hotel with a great staff. I receieved a very thoughtful little cake as a welcome on my birthday(thanks Kelly). The executive lounge at this location is excellent!

Abdul Rafique عبدالرفيق Jeddavi جداوي
6 years ago – Google

9

This has now become my favourite place to stay in London. Apart from being conveniently located near Hyde Park, Oxford street, Bond Street etc. the hotel staff are ready and willing to take care of your needs. It offers a wonderful app with services like check in check out requests for additional toiletries, bedding, housekeeping etc etc on your finger tips. This time I am given a room with beautiful view of garden.

Mark Lees
6 years ago – Google

9

Very impressed with this hotel. Starte here a number of times now. Staff are very friendly and the location is quite quiet even though it's reasonably close to Oxford Street.

memo christodoulou
6 years ago – Google

10

Great location, the service was immaculate. Was there for an industry award ceremony and I have to admit the whole evening was excellent, very swanky without the unnecessary attitude that you would expect to get due to the location. Did not stay overnight as a guest, but in terms of the space as a venue it was excellent.

Hina Eijaz
6 years ago – Google

5

Great hotel, staff is friendly, house keeping is good. But the shocking part is when I asked room service today to send me an EMPTY plate with a fork and knife they said they would charge 4 pounds for that. However upon over shock revelation to the operator they ended up sending it for free but really were they serious when they mentioned about the charge 😂

Eijaz Raheem
6 years ago – Google

9

A very well located hotel if you are a visitor and want to shop in London. One of the most friendly staff I have ever met in any hotel. Some of the rooms have an excellent view of the park.

Simone Wisdom
6 years ago – Google

10

Fantastic venue for events. Food was delicious and staff were attentive. Great location too, would stay here.

Hanna Khabbaz
6 years ago – Google

9

Upmarket Hotel. Top quality service. During the Nov 2017 Oxford Circus security incident, they opened their doors to anyone running away from Oxford Street. They offered a safe refuge in both basements. Tea, Coffee, Soft Drinks, & Cookies were unlimited & on the House. Absolutely Amazing service. They looked after all strangers seeking a safe shelter.

Rasheed Koleed
6 years ago – Google

5

Great locations , very close to oxford st. And close to bond underground station. The customer service was great. The rooms are very small and the rate is high.

Tracey Tunnicliffe
6 years ago – Google

8

Burns charity Global Make Some Noise night fabulous, but toilets too far from function room and heating way too hot in both areas, went to cool off but hot water came out of cold water taps 🤔. Didn't spoil great night out with friends and met some lovely people too so 8/10. Food service first class and very tasty. Stunning building, location great and adequate, clean rooms. Nice breakfast in the Gordon Ramsay affiliated room.

Daniel
6 years ago – Google

9

Staff and service were excellent. Rooms were clean If a little small and dated. Small TVs etc. Hotel is in an absolutely fantastic position and I would not hesitate to stay again

Emilio Lopez
6 years ago – Google

10

Great hotel, nice rooms and excellent staff... There isn't much more to say.
The only thing to mention is Room service menu could be more diverse, there are much options available.

Christine B
6 years ago – Google

8

Friendly attentive staff. Excellent rooms and decor maintained to a high standard (as you would expect from a Marriott hotel). Excellent location.

Meg Smith
6 years ago – Google

8

Terrific location; feels neighborhoody and not touristy. Rooms are itty bitty, even after being upgraded. Lounge spread is decent. Service is very friendly.

Ivannette Kirwan
6 years ago – Google

9

Was like a dream. So clean and great service. Lovely rooms and polite staff. Beds are so comfy and bathroom spotless.

Craig Ferguson
6 years ago – Google

9

Checking in was incredibly smooth with Tobias. The executive lounge staff were attentive as well. Lovely hotel seconds from Oxford Street and Mayfair.

Ria Sheridan
7 years ago – Google

10

Attended an awards ceremony here. The venue is stunning with beautiful light furnishings and the chandeliers to die for. Staff extremely helpful and accommodating. There were around 350 of us and the food came out in excellent time, all piping hot as there were plenty of waiting staff. Good quality food - not huge portions (except for the dessert which was an enormous jam jar of delicious lemon posset! A lovely afternoon. Highly recommended as a venue.

Paul Crotty
7 years ago – Google

9

Attended an event in the ballroom. The meal was very well done considering the huge number of guests. Have only used the common areas of the hotel, which were well presented.

Caroline Thomas
7 years ago – Google

6

We were in a very large event room for 300+ people. It had just been refurbished and looked really nice. Service was a little bit military but understand due to size of event. Long way to toilets and no dedicated facilities for the event room. Lobby a bit tired looking and no help finding the room when we arrived.

Muhammad Hamza Butt
7 years ago – Google

10

Set in a redbrick building in Mayfair, this upscale hotel is a 4-minute walk from Bond Street tube station and 0.8 miles from Hyde Park.
The contemporary rooms have flat-screen TVs, marble bathrooms, and tea and coffeemaking equipment. Upgraded rooms add sofabeds and access to a lounge with free English breakfast and snacks. Suites add sitting areas and 4-poster beds; some have balconies.
Amenities include an Asian-French-style restaurant by acclaimed chef, Gordon Ramsay, a New York–style steakhouse and a 1920s-era bar with 24-hour room service. There’s also a fitness centre and a game room, plus a business centre and 14 meeting rooms.

Rosa Santonicola
7 years ago – Google

10

A very welcoming hotel located next to Oxford st but far from the chaos. Perfect for enjoying London, or holding an event. You will always feel looked after.

Kostas Tsekouras
7 years ago – Google

9

Nice hotel in a great central location just a minute walk from Oxford Street. Room size was typical for London central hotels, just about big enough and very clean. Executive lounge was more practical for breakfast as it was buffet, unlike the main restaurant where you have to order most of your meal after you are seated. Liked the mobile phone offered during the stay with free calls and internet.

Allie Cox
7 years ago – Google

8

Our stay was really great! The front desk was very helpful with everything. Love the nightly turn down service, and definitely looking forward to breakfast room service in the morning!

Jason Lin
7 years ago – Google

7

Totally love this hotel with awesome location, incredible executive lounge and delicious English breakfast. Thought the bed was very comfortable but the room small. Very clean rooms. Did not like that they said VAT was included when booking but then front desk said that it was not upon check out. Had to dispute with credit card

Elizaveta Kostyukhina
7 years ago – Google

9

Great location, very reachable from bond Street and close to a lot of places with great food and tourist value. I was here for a professional summit and the venue was large and welcoming, with very social and helpful employees.

Alex Freeman
7 years ago – Google

8

I had a good time at APS London. The conference was great, with lots of time to meet and chat to people. Really well run and organised and a lot of fine. The Marriott was nice and they provided plenty of food although it lacked seasoning. But it was a good space to hold and attend a conference in.

Karl Bunn
7 years ago – Google

7

Great location for shopping, dining or generally visiting London and quiet despite being only a few hundred meters to Bond St tube station. Great restaurants including Maze

Elizaveta Merzlyakova
7 years ago – Google

10

Clean, polite staff, amazing service. Perfect location. What can I say, Marriott is always great!

Michael Masters
7 years ago – Google

10

Best place we stayed in Europe, also best breakfast buffet we had included. Great hotel and good location in the Mayfair.

edward rhodes
7 years ago – Google

9

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the cheapest rates around...

Excellent location of you want to shop on Oxford Street. Rooms are bigger than the typical London hotel. Helpful staff. Rooms and bathrooms are relatively updated. Avoid Street-facing rooms... They are very loud throughout the night

Nate Leathers
7 years ago – Google

7

Nice place. We stayed here for about a week. Modern feel. Located close by many tourist attractions in London. Lots of food close by. Restaurant in hotel is good too. Friendly staff.

Franny Sorodoc
7 years ago – Google

8

It was excellent. As soon as I walked up to the door, someone held it open for me. Staff was friendly and caring, always smiled. Bathrooms clean and tidy. Only issue was that we had gotten the wrong order for our table.

Rey Genius
7 years ago – Google

9

Found the staff friendly and helpful and the operated very proactive. I seemed lost and before realising someone was next to me offering help. Brilliant service

Anwar Akram
7 years ago – Google

8

Excellent location of you want to shop on Oxford Street. Rooms are bigger than the typical London hotel. Helpful staff. Rooms and bathrooms are relatively updated. Avoid Street-facing rooms... They are very loud throughout the night

Shaun Woo
7 years ago – Google

7

Hostess was very nice when we checked in and gave the kids a milk shake. We had a nice platter of fruit in the room. The room was clean and neat.

Stephanie Kingsland
7 years ago – Google

9

Went for a professional event. Hotel was clean and inviting. Staff were well presented and helpful. The restrooms just off the main foyer were beautiful. The hand soap smelt lovely and the hand lotion was of good quality.

Fabien Curto Millet
7 years ago – Google

6

This hotel is superbly located, in an attractive building from the outside. Unfortunately, the charm quickly falls past reception and the room we had felt pretty ordinary despite the high price tag. A number of features were in need of some renovation (e.g. awkward bathroom door with two panes that did not close properly). Nothing dramatic, but one would hope for a little bit more polish. A bright spot, however, is the restaurant attached to the hotel, Maze by Gordon Ramsay, which was both excellent and great fun.

Stephen Griffin
7 years ago – Google

9

Great food and drinks, nice spacious rooms and hospitable service.

KARLE Tiaush
7 years ago – Google

10

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around...

Nice place. Modern look. Each room (from what I know) has a mobile phone with unlimited talk text and data use - that is actually free (to use). That phone as proved an invaluable navigational and useful communication utility as I live outside Europe and don't have an international phone plan. It's a little pricey though, compared to other nice Marriott's.

Joker Naipier-Kane
7 years ago – Google

7

It's a Marriot branded hotel so you know it's going to be pretty much the same as all the others.

Etsegenet Asheber
7 years ago – Google

10

I was babysitting in there in one of the hotel room. the room was spacious and clean and comfortable. I had eggfried rice it was delicious!

PJ Tuohy
8 years ago – Google

7

Nice place. Modern look. Each room (from what I know) has a mobile phone with unlimited talk text and data use - that is actually free (to use). That phone as proved an invaluable navigational and useful communication utility as I live outside Europe and don't have an international phone plan. It's a little pricey though, compared to other nice Marriott's.

Joseph Lee Umali
8 years ago – Google

7

I only went there to visit a friend and we chilled in the executive lounge. The lounge is very good and comforting. The staff as well are friendly. The only problem is that the cell phone service is quite bad.

Rosa Santonicola
8 years ago – Google

10

Did a site inspection for an event... Loved the place and the staff! They put all their effort to make sure the client is happy.

Siobhan FitzGerald
8 years ago – Google

5

This is a beautiful hotel. I booked the large double with the sofa bed and was treated with the balcony room on check in. The room itself is amazing, the complimentary fruit, the welcome note and orchids, the huge shower and bath that was more like a small plunge pool, it was beautiful.
The only thing that let it down (and I wish it hadn't) was the wedding reception taking place downstairs on Saturday night. We must have been right on top of it, and had to put up with the high base from the music, and a very loud DJ until 1am. To make it worse, I reported this at check out only for the man to act as though we hadn't said anything wrong. An apology and explanation would have gone a long way. Very disappointing end to an amazing stay.

Neil McHugh
8 years ago – Google

9

Wonderful hotel with great staff. Nice rooms and excellent choice of food. The hotel quietly boasts to have one of the best cocktail bars in London (The Luggage Room) and I would have to agree. Every cocktail is a creation and they take great pride on making their customers happy.

Tom Long
8 years ago – Google

10

Great location and a beautiful hotel. Helpful and friendly service with attention to detail and a warm welcome.

Chris Stephan
8 years ago – Google

7

Nice hotel. Small rooms but they are very comfortable. Great location and the lounge has great English breakfast.

Felix Mitchell
9 years ago – Google

8

Quality hotel. Good service and cleanliness.

Dominic Benabda
9 years ago – Google

8

Very comfortable and enjoyable

Madison Miles
9 years ago – Google

8

The hotel rooms were nice and clean. The park next to the hotel was great for a morning walk!

David Studinski
9 years ago – Google

10

Service as you'd expect, but done proper no less. Not my favorite in-house food menu.

Ellen Warner
9 years ago – Google

7

Spent a week here and it was perfectly comfortable. We loved the central location and the stylish neighborhood. Service was very friendly. When you book, you may want to request a park view. And the breakfast and lounge amenities are great, if you are a Marriott frequent flyer. The gym looked very fine too.