 10 945 reviews

Montage Beverly Hills

225 North Canon Drive, Beverly Hills, CA 90210, United States Access

Montage Beverly Hills

Montage Beverly Hills Hotels location within 90210 is situated in the heart of the famed Golden Triangle. Located in the center of Los Angeles - Montage Beverly Hills Hotel is the only hotel in Beverly Hills to overlook beautiful gardens which - combined with the hotels spa and rooftop pool - create the feeling of a resort in the heart of Beverly Hills. The hotel is only steps from world-renowned shopping boutiques - art galleries and restaurants and just one block from Rodeo Drive.
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A Forbes Travel Guide Five Star hotel - facilities at Montage Beverly Hills Hotel include Spa Montage Beverly Hills featuring L. RAPHAEL - consistently ranked as the top spa in the city with 20000 square feet of facilities - a well-appointed health club - an outdoor rooftop swimming pool with private cabanas plus an indoor Jacuzzi. The hotel features two restaurants with indoor and al fresco dining with stunning views - as well as two lounges. The hotel also offers 24-hour business services - over 18000 square feet of meeting space plus accessible facilities. Services available 24 hours include room service - concierge desk plus laundry - pressing and dry cleaning services.
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Accommodations include 146 guestrooms plus 55 suites. Views available include the cityscape - Beverly Canon Gardens and the Hollywood Hills. Luxurious amenities in all rooms and suites include an LCD television - sumptuous bedding - an executive desk plus an in-room tablet featuring access to all of the hotels amenities and services at the touch of a button. Marble and mosaic-tiled bathrooms feature dual wash basins - an oversize bathtub with an integrated TV - a separate shower with dual shower heads and WC separate from the washroom. Complimentary wireless Internet access and champagne on arrival is included. Connecting rooms are available for select rooms and suites.

Montage Beverly Hills Hotels location within 90210 is situated in the heart of the famed Golden Triangle. Located in the center of Los Angeles - Montage Beverly Hills Hotel is the only hotel in Beverly Hills to overlook beautiful gardens which - combined with the hotels spa and rooftop pool - create the feeling of a resort in the heart of Beverly Hills. The hotel is only steps from world-renowned shopping boutiques - art galleries and restaurants and just one block from Rodeo Drive.

Rooms

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    Indoor parking
  • On-Site parking
  • Parking
  • Transportation - local area
  • Transportation - local office
  • Valet parking
  • Front desk
    24-hour reception
  • Bell staff/porter
  • Concierge desk
  • Early check-in
  • Late check-out available
  • Storage space
  • Work away
    Business services
  • Fax service
  • Photocopy center
  • Secretarial service
  • General
    Air conditioning
  • Connecting rooms
  • Interior corridors
  • Non-smoking rooms
  • Hotel service
    24-hour security
  • ATM/Cash machine
  • Currency exchange
  • Doctor on call
  • Dry cleaning
  • FREE shoeshine
  • Full service housekeeping
  • Housekeeping daily
  • Laundry/Valet service
  • Onsite laundry
  • Public address system
  • Safe deposit box
  • Security
  • Turndown service
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Gift/News stand
  • Hairdresser/Barber
  • Sundry/Convenience store
  • Travelling with others
    Babysitting service
  • Children welcome
  • Pets welcome
  • Accessible
    Accessible facilities
  • Accessible rooms
  • Elevators
  • Events
    Catering services
  • Conference facilities
  • Meeting rooms

Recreation

  • Pool
    Heated pool
  • Outdoor pool
  • Pool
  • Wellness
    Health club
  • Jacuzzi
  • Massage services
  • Sauna
  • Spa
  • Whirlpool
  • Fitness
    Weightlifting

Food and Drink

  • Meal plan
    Continental breakfast
  • Full american breakfast
  • Special attention
    FREE coffee in lobby
  • Services
    24-hour room service
  • Room service
  • Outlets type
    Coffee shop
  • Lounges/Bars
  • Restaurant

Breakfast

  • Continental breakfast
  • Full american breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
Advance Purchase Rates are non-refundable. No changes or cancellation is possible once confirmed. Change or cancel is subject to full loss of deposit. Reservations for Specialty Suites and Residences cancel by 12 noon 7 days prior or pay a percentage of the room rate based on varying factors. All other reservations cancel by 12 noon 48 hours prior or pay 1 night room charge plus tax unless otherwise stated in the rate description.

Travel with others

Children policy
A family plan is not offered. Children are charged as adults.

Pets are allowed upon request
All pets are accepted with a non-refundable USD 150 pet stay fee per room per night. Maximum 2 pets per room or suite. Dogs must not be left unattended in guestrooms. Pets are not permitted in food and beverage areas - the pool deck and the spa. Pet amenities are included in the pet stay fee.

Payment type

      

Language spoken

  • English

Welcome capacity

  • Number of Meeting Rooms: 9
  • Number of Sleeping Rooms: 201
  • Largest Meeting Room Size: 5280 sq. ft.
  • Largest Meeting Room Capacity: 500

Parking

  • Indoor parking
  • On-Site parking
  • Parking
  • Valet parking

Amenities

  • Video conferencing

Environment

Property's Green Action

Certifications

LEED Gold

The Leadership in Energy and Environmental Design (LEED®) standard, developed by the U.S. Green Building Council (USGBC), recognizes best-in-class building strategies and practices. It certifies that green buildings meet standards of energy efficiency, conservation, and community sensitivity.

LEED-certified buildings reduce energy and water by as much as 40%. LEED-certified buildings save resources and have a positive impact on the health of occupants while promoting renewable, clean energy.

USGBC's rating system has four levels: Certified, Silver, Gold, and Platinum. Green Building Councils in other countries have similar programs.

Most helpful reviews - Google and TiCATi reviews 9 45 reviews

Kellen Ng
6 years ago – Google

9

I went to the Rooftop with my colleagues as a special lunch. The food as absolutely delicious and the service was fantastic! I had the grilled salmon, which I will definitely go back for! The cocktails were very strong, but delicious. Service was amazing as well. We got seated within 5 mins even though they were very busy.

Siamak Lorestani
6 years ago – Google

4

Went there for my cousin's wedding. The bartenders were not the nicest and friendliest I have seen. The food was one of the worst banquet food I have had by far. The steak was not eatable. I thought maybe it was mine that may have been tough but I looked around and everyone had left most of it on their plate. Tthe veggies were are bad. I did complain to our very nice waiter which he asked his supervisor to come see me. Supervisor offered me another dish but I had tasted a bit of the fish and didn't like that one much either so I politely declined.

Mhaq Fernandez
6 years ago – Google

9

Been here for few days this place is elegant and very clean. And staff service is top notch . Start from the valet staff to supervisor. They will resolve any issues right away. And i can see that staff here are reliable, honest, helpful and hardworking.. 5 stars!

Fuad Odah
6 years ago – Google

9

هذا الفندق في نصب واحتيال وهكرز بجمع المال بعذر التوظيف

Dear Applicant,

       We have receive  already forward the documents to the diplomat at
 the US Embassy in Cameroon to move forward with the treatment of
all your travel documents to work with Montage Beverly Hills Hotel here in the
USA. Reasons being that, the owner of the Montage Beverly Hills Hotel in
USA is working at the US Embassy in Cameroon, She is the one
who is responsible for the procession of your work and travel
documents okay.

     We will be responsible for the airline ticket, Residence, and
processing your travel documents, green card, Nutrition and local
transportation okay.

    Treatment of your hard copies will take only about 18 hours to
get done and will be forwarded to your home delivery address . Once
 the Access to the documents are delivered to you, our embassy will
have to informed the US Embassy In your site to confirm the
 liability of your documents and to issue your VISA  before you can
 take off to USA okay. And once that is done, we are going to
proceed with the arrangements for your flight booking to join the
hotel okay.  We will keep you informed once the hard copies of your
 documents are out okay.

Thanks and waiting
Recruiting Manager.
Micheal Grey

Noah Zeiler
6 years ago – Google

9

The Montage hotel is the epitome of luxury. You are almost sure to meet famous movie stars writers and the who's who of Hollywood. The accommodations are top-notch.... it does not get much better than this hotel.

jess magana
6 years ago – Google

9

clean, elegant, and beautiful place to stay. Good was great. We were treated like royalty. Really a great departure from the service from similar historic hotels nearby. Was very pleased. If your in town i highly recommend. And be sure to order something from the kitchen.

Mark Brower
6 years ago – Google

10

This five-star hotel's location can't be beat! Adjacent to a beautiful park right in the middle of Beverly Hills - and just steps to Rodeo Drive. The hotel also has amazing food and is a great place to meet friends for a drink.

Nooneh Kradjian
6 years ago – Google

10

Thank you for the comfortable elegance you offered our group today. I used to coordinate professional developments throughout the city years ago and finding the perfect balance between comfort and luxury while maintaining a productive professional learning environment is magical. Today was magical. You didn't over staff, yet everyone was on par all the time every time!

SERIOUS LY Thank you!

AL GEL.
6 years ago – Google

10

The food has improved tremendously it was an incredible experience to eat at the bar area restaurant of the hotel I had a great turkey sandwich that was done to perfection with an specialty bread... there was also an amazing Caesar salad...great spot

Skyhook Studios
6 years ago – Google

7

Attended a private event so I can't speak about the room accommodation. Event rooms were clean and well taken care of. Staff was pleasant.

Casey Stubbs
6 years ago – Google

10

The hotel is excellent I enjoyed my stay here. The service us very good. The rooms are very nice and comfortable. This has been my second stay at the Montage and I will probably go back if I go to the area again.

I was there for a business event and the meeting rooms were large and good for the meeting.

The food served at the events was delicious.

Savannah Scott
6 years ago – Google

10

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around...

If you want to feel like you are in the middle of it all, this is your place. On par with the best of the best Montage is sure to not disappoint. Consider the new Waldorf if this is unavailable.

Dominika Synowiec
6 years ago – Google

10

Nye at montage was something I will probably never forget. We had an excellent dinner at Georgie, where they last minute accomidated me as a vegan then hang about the lobby bar. Good music, great crowd and professional staff.

Andrew Siden
6 years ago – Google

9

If you want to feel like you are in the middle of it all, this is your place. On par with the best of the best Montage is sure to not disappoint. Consider the new Waldorf if this is unavailable.

Andrew Siden
6 years ago – Google

10

If you want to fell like you are in the middle of it all, this is your place. On par with the best of the best Montage is sure to not disappoint. Consider the new Waldorf if this is unavailable.

Brad Daniels
6 years ago – Google

7

This place is great. It's newly remodeled and very clean. They have free parking and security as well. The room was really nice and the pillows were actually semi firm and not this lame feather pillows all hotels seem to think we all like. The only con is no breakfast. Also for coffee drinkers, they have nespresso, which is pretty dang fancy. It's central to downtown and most other areas of Beverly Hills.

Geoffrey Hull
6 years ago – Google

10

I killed an investor pitch at the Garden Bar restaurant. It's my new go-to spot for high-level meetings. Highly recommend

Brenda Gabriel
6 years ago – Google

9

The epitome of luxury. Stunning roof top lounge with fantastic views. Impossible burger possibly the best ever tasted.

I & J Wall
6 years ago – Google

10

Beautiful hotel set in a great part of Beverly Hills. Meeting rooms and service was great. Food was great, especially considering it was mass produced. You can park in a public garage next to the hotel for much cheaper. I just wish the public bathrooms had hand lotion.

andrew lee
6 years ago – Google

10

Food is amazingly artistic. Being an expensive restaurant, I thought I wouldn't really get full. I was wrong. It fills you up. Kept getting complimentary sides and dishes from the chef. I came here on my girls birthday. I should've came here for an anniversary. I paid about $200/2 ppl. Pricey, but a better experience than I imagined. I'm definitely coming again sometime.

Tony Tony
6 years ago – Google

10

if you wont settle for nothing but the best Montage is for you. Bonus there is a beautiful courtyard saw three celebs in one morning. quaint little restaurants for those secret Hollywood agent meetings .

George Vreeland Hill
6 years ago – Google

9

Great hotel with a very friendly staff.
Located in the heart of Beverly Hills.
Have a cozy sleep in the lap of luxury.

George Vreeland Hill

Chuck Tam
6 years ago – Google

8

The ambiance and style of the Montage is impeccable, and the staff is pleasant and professional. The hotel has a luxurious feel and complements the surrounding Beverly Hills neighborhood nicely.

Wes Smith
6 years ago – Google

10

Beautiful Christmas photo ops, wonderful interiors. Even if you don't stay as a guest, you'll want to stop by and appreciate the decorations!

Enzo Selvaggi
6 years ago – Google

9

It’s comforting to be somewhere where the staff understands that sometimes things don’t go as planned, but they’re there to help you make the best of it.

Barbara at the Concierge desk was so accommodating, so wonderful — truly went out of her way to make me feel valued as a guest and as a visitor to the Montage.

Her exceptional service was matched by every member of the staff at the front, by the bellman who was my escort to the business center, and by the other concierge desk attendant who — astonishingly — offered to help me collate the many papers I had printed for a meeting I was having in the restaurant.

Someone is doing something RIGHT during the training, and someone is doing something EXTRA right by keeping this wonderful culture of SERVICE AND HUMANITY alive at the Montage!!!!

Beautiful people, all of you! Alleluja and Merry Christmas!!!

Trent Thacker
6 years ago – Google

9

Visited the £10 scotch bar. Great experience! Cash and Jason were great hosts, the drinks were awesome, and the bacon was tasty!

Jody Packer
6 years ago – Google

9

The staff works incredibly hard to make you feel at home and meet all your needs. Rooms are fantastic with comfortable beds, amazing bathrooms, and service unparalleled. I'm not a typical guest, and they make you feel like the best regardless.

Ricardo Salguero
7 years ago – Google

10

Very nice place. Staff is very friendly. They are also very accommodating with requests.

Cody West
7 years ago – Google

10

The restaurant/bar had excellent service, very attentive and caring. Very friendly staff that makes you feel like your at a friend's party. Crab cakes were on point. Not to over cooked just right, melting in your mouth. Oyster were fantastic with Champaign vingerte. Would recommend to anyone looking for a very relaxed food/drink spot.

Dolly Lenz
7 years ago – Google

10

Absolute BEST Hotel & Condo both in Beverly Hills and Deer Valley ... service is perfect, staff is knowledgeable and attentive Spa, rooftop pool and gym are amazing and restaurants second to none casual and formal. Always make long stays feel like home! Love coming back home....

Corey Bannister
7 years ago – Google

9

Loved the food. We did brunch here and the steak was some of the best steak I've ever had in my life. The staff was super friendly. Our server was awesome and took our drink requests even though they weren't on the menu. The views were stellar, the facility was amazing, and the ambiance was awesome. I'm from NJ, but next time I visit California I'll eat here again for sure.

Dan Frias
7 years ago – Google

10

I visited the Macallan bar £10, and it was quite nice. The whiskeys were great, and the service excellent. It is, however, extremely expensive so unless you are loaded this is a place to visit only once on a rare occasion.

Carder Bromley
7 years ago – Google

4

We showed up to have a couple of drinks with a friend who worked at the montage in Laguna beach. And after telling the waiter we were only there for drinks we were treated like we were teenagers who couldn't afford to tip at a restaurant after dinner. My friend who worked at the other location was justifiably upset about this due to the fact that they don't treat anyone like that at her location. When she asked to speak to the manager we were basically brushed aside and offered the general manager since the regular manager would barely let my friend speak her concerns. I will not be returning to this establishment ever again.

Lynn Maui
7 years ago – Google

6

I'm torn between giving a 3 or a 4. I had a day spa package. I arrived early and took my makeup off there. I had time to kill so I thought I'll pluck my eyebrows, but sadly none of the lighted mirrors worked. I told the girl and she said, "yes we know. They just don't do anything about it." Next, I finished my spa day and needed to hurry! The blow dryers were worthless...no Babyliss dryers here.. more like old motel dryers. I had to leave with wet hair. Misery.

Amy Evans
7 years ago – Google

9

I visit Kim Vo Salon every five weeks for a cut with Helen Kim. She is a fantastic stylist and I love the experience there.

Kay Duv
7 years ago – Google

10

beautiful property in and out! service is friendly and efficient. restaurant on site and the pool area on the top floor with views of the city and the Hollywood hills amazing!!!

miles cabia
7 years ago – Google

10

Nice place! There's ample parking, roof top pool and grill, spa and great high end dining options. The Beverly Canon Gardens beside it is a great place to hang out.

Khaled Makki
7 years ago – Google

8

Great hotel, with a location to match. It really doesn't get any better in terms of location, as it's walking distance to some of the best restaurants and shops in the world! The service is very attentive and the staff are friendly and eager to help. Classic interiors but have been updated.

Jeffrey Blair
7 years ago – Google

7

Very good views, friendly staff, but the quality of food and drinks definitely didn't match the prices. $18 for a Manhattan with mid-shelf alcohol, $16 for a small serving of average tasting guacamole. I understand it's Beverly Hills, but at least impress me with the quality of food.

Benjamin Pezzillo
7 years ago – Google

10

This is a five star hotel with a warm heart. The courtyard is a great spot to meet folks and enjoy some outside space

Chris Yeschenko
7 years ago – Google

10

Amazing hotel if you're willing/able to pay the price of admission. The food is delectable and the staff is kind and courteous to guests, and it is located central to Beverly Hills which makes sightseeing a breeze. The conference halls are nice too!

Calvin Zhang
7 years ago – Google

9

Unbeatable location from the man who developed the Bellagio for Steve Wynn. A great spa/gym and great service. Rooms are comfortable with huge bathrooms .Doesn't have the old school cachet of the Peninsula but doesn't pretend to want to be a grand old lady , preferring to be her cooler younger sister . A favourite with well heeled Asians especially from China and Indonesia in addition to your usual smattering of media types and middle easterners/Persians .

Charles Wanless
7 years ago – Google

7

Went to pick up an auction item but no one at the hotel had any clue which item was ours and I had to wait a long time to get the coordinator who also didn't know what was what. We had purchased a large framed painting that was too large to fit in a vehicle, so I had to hire a mover who then had to sit and wait on my dollar because the hotel didn't have their items organized. Can't speak to the actual hotel experience (and thus I won't give a bad rating per session) but this definitely ruled the Montage out if I am staying in Beverly Hills.

Muhammed Ali
7 years ago – Google

6

Stayed at the hotel over the weekend for medical convention. First class service. Only 3 stars due to valet not parking my Lamborghini front of hotel despite tipping and specifically advising valet to do so upon arrival . As a rule hotels must park any high end vehicles with worths of quarter of million dollars or more within visual range of hotel staff at all times because they are ultimately responsible for any untoward vehicle damage despite their disclaimer listed on the valet tickets. Probably won't be returning any time soon.

Lucy Leon
7 years ago – Google

10

Beautiful place and excellent staff is am understatement. Where the Beverly Wilshire exudes snootiness at times the Montage only exudes quality with exceptional friendliness. It starts from the moment you pull up and the valet greets you, to the moment you leave and the valet noticed your husband wearing a baseball hat and gifts him with a montage one to take as a gift, a couple of bottles of water because it's such a warm day and directions. Every front desk person, bellman, operator, housekeeper, store cashier, you name it, they serve with a smile.
The rooms are simple and elegant, the bathrooms have soaking tubs and tvs. They offer a small bottle of champagne or wine, your choice. It was one of my favorite hotel stays ever, can't wait to return

Shahla Harounian
7 years ago – Google

10

Great service, but little pricey :)

Leyla Zabih
7 years ago – Google

10

One of the best hotels I've ever stayed at! Gorgeous, comfortable, amazing food and their spa is incredible!

Kelsey Cohen
7 years ago – Google

9

Gorgeous, great location. Love the small shops next door. Whole lobby smells great.

Love Life
7 years ago – Google

10

Okay can I say the best cinnamon rolls in Los Angeles so far. The quality flavors of the cake and cinnamon we're amazing. You have to stop by and parking is free for 2 hours

David
7 years ago – Google

7

Bought some desserts at Bouchon. Had a satisfactory experience. The desserts were good.

Cmdr Wallet
7 years ago – Google

10

Gorgeous hotel, excellent amenities. On site dining is pricey but vegetarian friendly. Outdoor seating was pleasant and relaxing. Didn't hit the pool or the roof bar but heard they are great. Well worth it for a business trip.

Sam Green
7 years ago – Google

7

Very nice design, and friendly staff but they don't seem to know anything about any special events taking place in their hotel and directed me to the completely wrong part of the hotel for an event I was attending.

Joshua Arellanes
7 years ago – Google

9

The location great views of the city and alot of shopping around you ,rooms are amazing and clean the service was on point as well

Sarah Sutton
7 years ago – Google

10

The service was amazing, and the entire place was beautiful! I only wish I was more appropriately dressed.

Sarah Woodard
7 years ago – Google

10

Loved it! Very amazing place will be coming back!! :)

I & J Wall
7 years ago – Google

9

Beautiful hotel. Impeccable service. Had breakfast at Georgie...the baked eggs was one of the best breakfast dishes I have ever tasted.

Chloe Baeza
7 years ago – Google

10

Beautiful hotel and spa area with a great hair salon and beautiful balcony and pool view with nice outdoor sitting area and cute little shops.

Erica Garber
7 years ago – Google

9

It was a great venue for a networking holiday party I attended. The service was excellent and overall I had a great time.

Richard Baxter
8 years ago – Google

4

Just back from a 3 day stay in a Beverly Suite. Night one the mattress was so deteriorated on one side I had to call and have it changed the next morning. They were very accomodating about it but no offer of a discount for a bad nights sleep. Offered a NY Times hard copy daily but never received it. No coffee maker in the room and no free coffee for guests anywhere in the hotel. Furnishings are tired and for the price and stature should be replaced. The pool area is poorly landscaped and we saw cockroaches all over the pool deck. My sleep poolside was interrupted by a woman screaming at a cockroach by her lounge chair. Came away feeling it is a hotel that needs some TLC fast.

David Blankenbeckler
8 years ago – Google

4

They try but just can't seem to do the simple things. We arrived at 4 on the dot. Curteous and helpful valet. Front desk says our room isn't ready and offers us free drinks. Cool. A little over an hour later still no room. I ask and they tell me 5 minutes. Finally at 6pm the room is ready. The room is pretty nice. They forgot outlets though. We had to iron in the bathroom. They had push button blinds. I guess people that pay this much don't do their own ironing. With a little creativity we figure out a way to charge our devices. For this price range they really need to get the some things right.

Shawn Guthrie
8 years ago – Google

10

Had an event in the conservatory room. Beautiful space for a 50 person sit down event. Awesome view of the hills. Staff was great. Everything ran smoothly. I hope to go back soon.

Ramon Bravezo
8 years ago – Google

10

Todo estaba muy bueno!

Angela Barsamyan
8 years ago – Google

10

Beautiful hotel, friendly staff, great valet, great service. They were setting up for a car show the last time I was there and did we see amazing cars

Devin Caro
8 years ago – Google

7

I have to say, a room with Queen bed and bathroom in Beverly Hills, CA for about $150 is pretty reasonable. It's clean, no dusty feeling compare to other hotels.I checked in on Google and a 10% discount popped on my phone.Front desk honored it without much question. Amazing service.

Stephen Carmona
8 years ago – Google

9

Had a friend who stayed there. I visited. You get what you pay for. Amazing property and staff.

John Campbell
8 years ago – Google

10

Incredibly comfortable! Cozy rooms and amenities galore. Very easy to control the entire room from their ipad type interface. From ordering food, to lights and drapes. All the extra attention to detail places this hotel highly recommended. I would stay here again just for the amazing sleep and bed and pillows.

Kaseem Booker
9 years ago – Google

10

This was an excellent hotel the staff was great the view was splended and the food was excellent

Angelo Stock
9 years ago – Google

9

This is an exclusive hotel with the best service. Management will make sure to keep you happy.

Johnny Winters
10 years ago – Google

10

Very fancy hotel I stayed in when touring LA last summer. They have a nice pool area and my kids enjoyed it. Great fun.

Adrian Sanchez
10 years ago – Google

4

OMG! What a joke. After taking a road trip from SF to LA this was our last stop and we expected high end quality and service. So disappointing, the hotel decor and guest rooms are nice, housekeeping staff is fantastic, the rest of the staff was useless. Mistake after mistake and never shown any intention in making this a better experience for us, their answer all the time: "Sorry, this is out of our control and we hope you enjoy your stay". Talked to many people at front desk, including Ignacio the Manager and results were poor. Late check-in process, no one knew the status on our room being ready, three hours later our room was ready and with the wrong layout. Why is this such an expensive hotel? I've had much better service from small boutique hotels and other large chains. Stay away from this place, obviously they don't have a clue what the modern traveler expectations are. Never going back.