Great hotel but short facility, not much to do beside swimming. The room is good with BIG bed, nice shower and bathroom, very large hotel lobby for little meeting

Great place to stay at Lampung with Sea facing and beautiful scenic views around. I have my reservations to the food because some dishes are good but you cannot generalize them. It does have great amenities and entertainment facilities as well for everyone.

The hotel has unique exterior, nice interior. You can find small stall selling traditional stuff. I don't really get the excellent service here, mostly because of the small and unamazing mosque compared with their interior. Everything is fine, shower pijamas, spacious bathroom, spacious room, beautiful swimming pool, beautiful scenery, good taste breakfast and beautiful meeting room.

(+) Plus
1. Booked an ocean view room, it has a great view and scenery.
2. Breakfast was superb.
3. Comfy room, clean.

(-)
1. The room has an unpleasant aroma. I asked the maid to spray my room with a fragrance, it was useless.
2. The security wasn't that polite. Come on you are a 4-star hotel after all.

A classy hotel with a very beautiful view, especially when viewed at night. It's just that you can not access to other floors other than the floor of your room. If you want to go to another floor you may ask for help from a receptionist or a room boy.

The place is very good, and huge. There's a food served by hotel services and it's very delicious. And the prices is very expensive, but it's reasonable.

This is one of the best hotel I'd ever stayed! The reception staff was very friendly and informative, she answered all my questions with smile and patience, thumbs up! I got room in the corner, on 14th floor, the view was amazing! You got both view of sea and mountain as well. The swimming pool was nice as well, the view is good and the size is enough. As for me, one thing they need to improve is the taste of the food, it was so so, but the variety was okay. Surely I will stay here again next time 😍

This is 5* hotels yet I don't feel like it's 5* service. The phone in our room is broken both in the bedroom and toilet, so we can't communicate to another room of my families. Also, the floor is very dirty, breakfast should be better taste, I tried chicken porridge and its horrible too salty.

We booked ocean view rooms and pay for the typical specific ocean view rate, in fact we got the city view room and couldn't change the room since its full booked. Very disappointing.

The service is very slow, we waited for 45 mins to get the concierge took our bags while our trip to airport was another hassle since this hotel located in remote area.

Would never stay here again.

Nice Hotel ...friendly staff...clean n nice room..the missing thing is the food is just "standard" ...

Great hotel, great view. Worth experience for bargain price. Definitely will be the only one place to stay when i came back to Bandar Lampung!

Great Building great facilities great View

This really is a nice hotel. The food in its restaurant is always delicious and the staff are always friendly and do all they can to make your stay nice.

Be aware, however, especially if you are American, that there is a strict policy on what you can wear in the pool. A regular men's bathing suit in the U.S., which is all my husband owns, is not a allowed. No one - even the manager- can explain why. They allowed him to change into shorts from their fitness facility, which did not hold anything in, if you know what I mean. Made NO sense and no one could tell us why one was acceptable and the other was not.

Nice hotel. It has a big convention hall and some meeting rooms. There's also a big area of swimming pool, could be used for pool party. Parking area is very big, but the sign is quite confusing.

nice hotel. staff are helpful and responsive for any request. check in went smooth and without hassle.
room is nice and well design. bathroom is clean and well maintain. the only issue i had on the bathroom is hot water is not running properly.
breakfast is ok with good variety of menu. you can have the usual poached egg or some traditional foods. unfortunately the breakfast staff was not as responsive as the front desk. i ordered hot water and it took 2 persons to take our order and 15 minutes of waiting before it finally arrive.
but overall it was a satisfying stay and one of the best experience staying in Novotel hotels.

Always love this hotel...

Congratulations on the newly finished chapel... Looking very good from where I was standing... A perfect place for the biggest day... The high ceiling on the exterior was astounding...

The pool is even tempting...
This hotel... A highly recommended one...

Helpful staff. Hotel room is huge and comfy. Great and delicious food in the restaurant. Overall awesome experience

Our rooms have great view, u can see the sea, the view, especially when the sun begin to rise..so pretty. Their have a great breakfast too. Wide room with carpets and big mirror in front of the beds and also big bathroom too

Great view
But, we didnt find hbo or hbo channel

Nice view and place, good hospitality, friendly staff.
A litte bit longer time to get cooler room. The room need more soundproofed.
And where is the Qiblat sign in the room? At least you should put North sign in every room

Nice place, nice view fr room but need more maintenance for sanitary

+ stunning views, spacious and clean room, comfy bed, friendly staffs,

- at past 3 PM and my room hasn’t yet cleaned. They said because all rooms were full so they had too much on their plate. And they told me to wait.
- went to the restaurant to have lunch. Unfortunately, there were no clean glass available and the only two water dispensers were almost empty. Some food were run out.

Great place for stay overnight when vacation at lampung. Enjoy your trip and make a lot of wonderful moment.

The new and modern hotel. Love the big & clean room and also the bathroom. Friendly and helpful staff.

Great place, near the shore, so you can see the water from your own room

Check in luama, tapi dikompensasi upgrade view ocean. Mayan lah. Makanan oke

The room is great. I love the big shower head. My only criticism is the elevators and the area in front of the elevators are hot.

Nice hotel, nice sea view from the restaurant, clean environment, and I like the swimming pool design, and modern building.

Best dual view and nice wedding chapel, but expensive

Cozy and comfortable. The pool and food options are great, but bathrooms need improvement

Good location, good view, and good service

Nice place nice view

It was a very pleasant experience stayed in Novotel Lampung. I got a very good room view (maybe you have to ask for mountain and sea views).

Their breakfast were stunning, with their various menu for breakfast. My favourites was their local menus, such as Gulai Iwa dan Pindang Iwa....

And for the staffs, dont asked it anymore. They gave me not only excellent service, but also the nicest smile I ever see in Lampung. One of their excellent services was when I need to change my room, which more suitable with my 'situation', they tried to facilitate me while allowed me to wait it in my room even its time to check out.

Generally, I love this place and would love to come back if my financial situation allow me too :)

I have stayed here for two nights. I think they have a comfortable spacious room. They also have a big ballroom that can be used for any event. Dislike: the banquet staff didn't clean the glasses properly.

The room is spacious, very nice and clean, with modern look. Novotel Lampung has great view! Especially from the dining hall, you can see the ocean and mountains altogehether. The breakfast meal is also very nice because they offer various dishes; western, asian, they even offer "jamu" (Indonesian healthy drink made of natural ingredients). I will definitely recommend this hotel.

Classy service from the biggest Novotel in South East Asia, nice room, good outdoor view, swimming pool, and of course nice breakfast as great convenience for any guests.

We had a stay in Novotel Lampung in December to spend the end of year, and I was very pleased with the service, facility and the ambience. The sea view from the hotel was marvelous and I could not help my self to be amazed by the beauty of the sunset and sunrise from my window.
There was only one thing that upset us, we were not be able to use the refrigerator in the room as we had to confirm when we booked the room. Funny. As the other rooms that we had, allow us to use thr refrigerator. Oh, we booked three rooms.

However, I am happy staying in Novotel, as always!

Nice hotel and have Islamic religion facilities

Good ocean view.. Good breakfast.. Nice clean room..

Best property.. Best view.. Best Service

Great location and view, large room. Enjoyed breakfast with a lot of menu.

good service, and good ocean view

If you stay in sea view room, you'll get the beautiful view of the sea. The breakfast is many variety just like other Novotel. The pool and the gym is good.

Very well hotel,
There are many entertainment at the hotel, such karoke, massage, spa, resto, and club.
Recomended for bussiness and family

Being one of the most proper chain hotels in Lampung, you don't have much options. The view is good and facility is good. However they need to improve their service quality. For starter, the receptionist refused to provide the second room card as I needed to insist before they gave me one. Then the toilet stuck and I had to call housekeeping twice to get it checked, but not entirely solved. Service in the restaurant was not exactly professional as well. Much room for improvement.

Clean and really good sleep. The service was fine but the food was allright.

Good room. Good bed. Very good breakfast.

When you have breakfast here, you could see the sea. The view is so great here!! Good hotel!!

Very expensive but not equal with their services. The food was not delicious enough. Room equipment especially bathroom didn't complete. The Air conditioner wasnt so cold.

Nice, one stop enternaintment and relaxing

A hotel with complete packaging. A big room, clean, comfortable swimming pool, especially ocean view is so beautiful. The meeting room is large and comfortable. But, when I was here, one of the receptionist in front of lobby sangat tidak ramah, maybe she haven't smile.

Very good view. Spa, club is close. Toilet at first floor smell.

View-nya keren

Loved it deh

Fantastic

Nice view from Hotel.. Straight to the sea

Lewat aja...
Sippp