Was in town for the Cincinnati Music event! Room are very large and comfortable. Called for towels and had to call a few times took over 2 hours to receive! Lighting is not the best in the restroom!! But the shower is nice and large! No microwave but the bar has a great selection and the food was very tasteful!!!!

Had their restaurant week dinner and it was pretty good. The portions were huge compared to other restaurant week restaurants we've been to. Love the vibe, got to eat dinner on a comfy couch. Only complaint is the bar is loud and not totally separated from where we had dinner. Very nice service overall.

The Renaissance is my favorite Hotel. The rooms are spectacular, the staff is genuine and caring, I just love this hotel. I appreciate its proximity to entertainment. I love visiting the different restaurants in the area. It's just one of my favorite places to stay.

This is my second time staying at this hotel, and its been great both times. The staff is AWESOME, especially the guys at the valet. I got a free upgrade to my room this time, which was a pleasant surprise. I'm always in town for the annual Cincinnati Music Festival, so it would've been great if room service was 24hrs or at least open later the weekend of this show. Nonetheless, I have no complaints about this hotel at all. Stay here, you won't be disappointed!

We stayed there for a wedding.
They shuttled us to and from the church and the reception there was AMAZING!!! The staff was absolutely GREAT!
Our room was beautiful!
I highly recommend it!!
Gina & Ron Cole

I was only there for an event. Hotel was really nice and well laid out. Staff was friendly and helpful. I would definitely host an event here in the future.

What a wonderful hotel to stay in for work! Stayed here about 2 weeks ago for 8 days and there is not one single complaint about the staff or the management. The housekeepers always had the right amount of clean towels, always kept the room clean and organize before we got back from work. The bar and lounge downstairs is a nice place to relax and work with a variety of drinks and meals. They are pricey but I can't complaint because of the quality. One more thing...their pillows and mattresses are top notch!

Was here for business and stayed at this place bcuz it was in walking distance of work. The hotel itself is beautiful. I was there just before Christmas and it was very nicely decorated. The room was gorgeous. The bathroom was spotless and the bed was comfortable. Their employees were extremely nice and very helpful. I ordered room service twice and both times my meals were amazing! The only downfall were the sketchy people hanging out on the street on the way back to the hotel from work.

This location used to be the old 5/3 bank and many of the interesting architectural elements remain. The ballroom is particularly beautiful - I've heard it was at one time an old stock trading floor. Regardless of what it was, it makes a difference in the posture of our city when businesses decide to maintain historic elements of the city. As well, the bar food is excellent - highly recommend!

This was my first time staying at the Renaissance Cincinnati and it was a good experience.

The Room decor and fit out was excellent with everything I expect in a nice hotel room including clean contemporary furnishings to a fresh remodeled bathroom.

Staff was very nice courteous and helpful. Overnight valet parking was a little expensive but in line with other downtown properties. Food at the on-site restaurant is very good the price on the high side.

Next time I'm in Cincinnati I won't hesitate to look at rooms at the Renaissance.

The hotel is great, and so is the staff. We had an issue this time with a few things in our room but the day manager took good care of us. Will definitely stay there again

Customer service was top notch for us. The rooms are well designed and comfortable. The lobby area also has various places to go to relax if you feel like being out of the room. If you want to go out for the night or get some food, you are well within walking distance.

The staff was fine if not a little uninterested. The room was absolutely lovely! Location wise, you couldn't ask for better; a wonderful view of the Cincinnati riverfront.

Incredible! I was there for a corporate sales meeting. The entire staff was helpful and attentive for the entire 3 day stay. They treated everyone as if they were the only guest. The rooms are beautifully decorated and the bed was like sleeping on a cloud. Even though it was a work trip, the staff and accommodations made it seem like a retreat! I hope we hold next year's meeting there, as well.

My sister had her wedding reception here, and my family (as well as many neighbors and relatives) stayed at the hotel the night before and night of the wedding. It's very conveniently located if your wedding takes place in downtown Cincinnati. The staff was extraordinary. The venues and facilities are very nice and clean. The celebration was beautiful and flawless.

Unique rooms are pretty big, well appointed, and up to date decor. Art deco lobby and public areas are beautiful, and most are properly restored and integrated into the modern renovation, which is hard to pull off properly.

It's a nice modern hotel built into a historic building. I enjoy staying here. Also, the gym on the 4th Floor is wonderful.

Had a wonderful stay. Everything was perfect. Room clean and smelled fresh. People helpful and room service perfect.

Very nice higher end type hotel. Room is spacious with modern clean look. Also quiet and well maintained. Ample number of valets on duty to get your car quickly. Front desk staff are courteous and professional. The bar happy hour is nice and located in their restaurant.

I visited the restaurant for a work lunch. The restaurant was a pleasant surprise. There were the usual tables and chairs, but also couches with plump pillows for a different dining experience. The food was wonderful. Wait staff was very attentive and friendly. Highly recommend dining there.

The Renaissance Cincinnati hotel is a very nice hotel located in downtown Cincinnati. My husband and I went for his work holiday party and stayed the night. From the valet attendants, the hotel staff and the staff during the dinner, this hotel is exceptional. Everyone was very polite and made sure we were well taken care of. We had a room on the 18th floor overlooking the Ohio River. The beds were comfortable with beautiful linens on them. The bathroom was nice with Aveda toiletries available. From valet parking to check-in and check-out, everything was smooth and quick. I would stay here again if I needed to stay downtown.

Attended a work Christmas party there. Valet parking was easy, convenient and friendly. Inside, there were people to show you the way. The space was elegantly done. We did not stay the night, but my co-workers that did raved about the rooms and beds.

They have eliminated concierge lounge for business travelers, not good if you watching expenses, just book at Marriott if that matters. Great restaurant on site. Staff is great as always and will go out of their way for you. Hotel is classy as you would expect. Great location for Central downtown. Plan on valet parking and valets are fast. Beggars are horrible. City needs to reign it it, it's getting rediculous so don't walk around downtown at night if that bothers you. You are going to get hassled but they seem harmless enough.

Our stay was wonderful and our family enjoyed the suite. The pull-out couch in the executive suite was great for the kids and allowed my husband and I some separation from them at night. The decor was very high end but the price was not. Can't wait to stay again!

Very nice hotel located in the heart of downtown Cincinnati. I was very impressed with the contemporary decor that managed to also be very comfortable. The staff was very helpful and courteous. I hope to stay here again very soon.

Location is great. The room looks spectacular. You have to be a member of status to get internet for free, and then the process is weird and involves accepting the base payment option.

Stayed in a suite which was very well appointed. All of the staff was friendly, accommodating and willing to assist. Although we did not eat in the restaurant, the bar was lively and comfortable. The staff was great. The valet service was prompt and courteous. Our stay was most comfortable.

This hotel was fantastic. It had great service, comfortable beds and clean rooms. I love the old classic style of the interior.

A great hotel to stay at. If you want to experience history, stay in room 808. Possibly the single greatest event in human history occurred in this location... The Cincinnati Fart

Hotel is beautiful; rooms were clean and comfortable. The beds were amazing! So soft, slept very well! The parking situation was quite difficult, they do not have their own parking unless you valet for $35, so be prepared for that or to park in a garage in town and walk a block or two to get to the hotel.

It was very pretty. But we checked in pretty late coming from an amusement park so wet felt a little out of place surrounded by the fancy dinner guests. However the staff didn't treat us any differently than if we'd shown up in black tie so that was really nice

The hotel was beautiful as was the room. We stayed on the 6th floor. In the hallway we could hear a wedding reception going on but we couldn't hear that in our room. The king room was very nice. Netflix the TV, room was comfortable and the bath and shower were great. We were kept up by what I assume was a group or ladies from the wedding. Kinda of a bummer we could hear the next room. But hey it was a wedding. Staff was less than pleasant to my wife when she called to see about early check-in.

Went to a wedding the reception was there. Had a great time. The service was excellent. Would definitely plan an event there.

Great rooms, very comfortable beds, the amenities were a out like any other hotel. The service was impeccable. I would certainly recommend.

The room was spacious and very clean, modern amenities, everything was great. The building itself is beautiful and the details well preserved from the building's majestic early days. The renovations to the bathroom have left the shower subpar. I've noticed this in other recently renovated Marriotts as well. For example, the glass door doesn't shut properly and allows for water to spray out even when shut. Oh well, it didn't affect my stay in the slightest. Great hotel and friendly employees. I'll be back.

From start to finish, this was an inviting and efficient hotel experience. Check-in was fast and we were immediately given our wedding favors by hotel staff (since we were part of a block of rooms reserved for a wedding). The room was amazing-very modern and comfortable.

My favorite hotel in Cincinnati. Great location near the stadium and many restaurants. Concierge lounge is nice. Great staff and always friendly.

The food is awesome and the service is even better! We got married here two years ago and each anniversary we've been back and they continue to treat us like they did for our wedding. Also, they don't really advertise the restaurant to make sure there is room for the hotel guests, so it's not difficult getting a table. I would recommend giving it a shot!

Beautiful contemporary rooms in an old art deco building. The accommodations were very nice, but to be honest the service was a bit short of par. Even so, we'd go back.

Had an excellent stay here while in town for business. Walking distance to many restaurants and bars and all of downtown. The east side of the building outside can be a little sketchy, but that comes with being downtown. Rooms were very clean and up to date. Staff was very friendly. Would absolutely stay here again if in the area.

Great location in Cincinnati. Close to Great American Ballpark! Such a nice hotel. Will definitely be back.

Really enjoyed our stay there. Valet staff was great. Rooms were clean and neat. Just didn't care for our view of another building.

Absolute amazing. Service was the best and the experience was unforgettable. Between the museum and the amenities it was a fabulous stay. We enjoyed the downtown Cincinnati environment. The bed was high comfort.

I was recently in town for a work function and on my last day became very ill. Not only was the hotel accommodating in extending my stay and ensuring I was able to stay in my room, they went above and beyond in their care for me. From checking on me, to bringing me medicine, to delivering toast and ginger ale and calling to ensure I was ok and if I needed anything else, I could not have been in a better place to recover while I was away from home. Even when checking out the front desk knew I had been ill and offered to get me anything I needed for the trip home. The hotel itself is beautiful, the rooms are amazing and comfortable and the meeting rooms and food was top notch. Whether in town for business or a personal visit, I cannot recommend staying here enough.

Beautiful. Elegant. The place is like walking onto an old movie set...the elegance is oozing from the architecture and decor...The Continental Roof Company crew came here for the Dragonfly Foundation Gala and was in awe of this place!

I would have to say the staff was excellent.. Stephanie was perfect in taking care of my room. The front desk and front door staff were always warm and kind. The room and hotel were clean and the breakfast was always hot and good.

I have stayed at this hotel several times. It is located just one block off of fountain square making it a great central location downtown without the noise of fountain square outside your hotel room window. You are a quick walk to the banks or theater. The rooms are nicely appointed, beautifully decorated, clean and comfortable. The hotel is in an old bank and the lobby is fabulously decorated with many Art Deco touches from the original building design. It is typically reasonable priced as compared to other downtown hotels. There is no self parking so be prepared to self park at a garage of your choice downtown or valet.

Wonderful hotel-/ loved the cozy bed and fluffy pillows. Nice large room and walk in shower was a bonus! The only suggestion I would have is a few brighter lights. But this would not keep me away! Also bonus homemade cookies, and hot beverages were a very nice welcome!

Was in this hotel to photograph a bride as she was getting ready for her wedding day. Gorgeous rooms and beautiful lobby. Great spots for photos!

My team visited the restaurant for a group lunch. There were about eight of us when we arrived and the restaurant was relatively quiet. It soon filled up but the noise was still moderate. The food selection was pretty good, the prices fair for the quality but the service was somewhat slow and disorganized. The daily special was changed after we ordered it and they prepared something completely different with no warning. They offered the replacement for free but we were a little surprised at not being notified of the change. I would visit here again but not with someone I'm looking to impress. The bar area looks pretty busy after hours so I look forward to visiting them as well.

Nice hotel. Very clean area, the hosting rooms were gorgeous for the event I was at. Staff was very courteous and friendly.

Beautiful hotel. Concierge lounge is great. Restaurant onsite has great food. Walking distance to some awesome restaurants.

Great hotel! Perfect location to go to a Bengals game or to roam the downtown hot spots. Posh and cozy rooms with amazing beds!

Overall nice hotel with good rooms, in an excellent location downtown. I deducted a star for the hotel staff. It was hit or miss in every section during my two day stay. I experienced the best front desk staff anywhere, and some of the worst. Same to be said with the restaurant staff. Same with housekeeping. Same with managers.
The top hotel management needs to take a hard and fare look at its personnel in every department, and at every level; and do some housekeeping.

Fantastic hotel. Their staff was so helpful and friendly. Every need was met enthusiastically. Centrally located within walking distance to restaurants, bike tours, and parks. Rooms were clean and room service was fast.

About the only thing I can't rate a 5 is the food bc I didn't try any. Otherwise it's 5 stars across the board. Cleanliness, Customer Service, Cost, Location, Ascetics, Comfort, and Overall Stay are easy 5s.

Attended a wedding and reception. The rooms for the wedding, cocktail hour, and reception were all nice and adequate size. Everything seemed to go smoothly, the dinner was excellent, and the open bars worked quickly. Would recommend for a wedding!

We had both our wedding ceremony and reception at the Renaissance. Heather and her team are incredible! If there was anything we needed both during planning and the day of the wedding the staff was more than happy to help. The food was absolutely delicious and multiple people told us how much they enjoyed everything. The Renaissance made our wedding stress free as they took care of everything. The hotel is beautiful throughout the entire building and within walking distance of multiple Cincinnati landmarks. Overall this would be my go to hotel to stay in as a guest downtown. This would also be my hands down top pick for any bride looking to get married in downtown Cincinnati.

What a beautiful hotel! I love it's history. The staff was professional and hit every Mark. Our room was stylish and comfortable....we didn't want to leave! The bar was cozy and well decorated and the service was on point. They have a great Happy Hour, the food and drinks were delicious! Highly recommend this hotel!

I had a double bed room, it was Huge! Tons of room, very nice. Would love to stay here again!

Fantastic blend of the old and the new, the staff was very pleasant and helpful, and my room was gorgeous!

Very modern and cool look. Good was really good.

Stayed here over a getaway weekend for our first trip to Cincinnati and we enjoyed the experience overall.

The Good:

The king suite we stayed in was clean & comfortable (side note: the room had a scent to it, like an air freshener. Smelled like a designer cologne or something. We both liked it but could see how not everyone would be a fan).

Our interaction with the staff, though limited, was positive.

We had dessert one night in the hotel restaurant and had a great time. It wasn't loud or crowded, and we were able to sit comfortably at a table with couches for seating. Our server was friendly and the creme brulee was great. I think the manager even came and refilled our water glasses.

The Not-So-Good:

Unbeknownst to us, we came into town during Oktoberfest, which, from our room, was half a block away. The crowd was loud and various other accompanying noises woke us up a few times. It would have been nice to know at the time we booked that was going on; with how much you end up paying for a downtown hotel, I feel that a question like "What brings you into town to stay with us?" is appropriate. They could at least have given us a room on the south side of the hotel away from the crowd. Also, some key downtown roads were closed due to the festival. We were only notified about this—by email—a few hours before our arrival. I think my biggest suggestion for the hotel management would be to have better foresight and anticipate guests' needs better. This isn't a cheap hotel and they need to be more welcoming by showing better hospitality.

Another minor issue: our bathroom door—a sliding door—ceased to function properly after the first night. We had to squeeze through a 1 foot opening to get into the bathroom. Not a huge issue, and I'm sure they'll fix it, but it functioned perfectly for the first part of our stay and then inexplicably stopped.

Lastly, our room lacked a mini fridge. The explanation was "We've only gotten down to the 10th floor with the fridges. We've only been operating for a year." I'm not really sure how this is a valid explanation, but it kind of dampened the experience knowing we couldn't bring anything back to the room to enjoy later.

Again, we had a good time and would return. Hopefully the management sharpens up some of these areas in which they're lacking.