 3 964 reviews

Renaissance Santo Domingo Jaragua Hotel and Casino

367 Ave. George Washington, 769-2 Santo Domingo, Dominican Republic Access

Renaissance Santo Domingo Jaragua Hotel and Casino

Indulge in a relaxing escape to the Dominican Republic at Renaissance Santo Domingo Jaragua Hotel & Casino. Our oceanfront hotel offers an unparalleled location with easy access to many top area attractions. Explore the National Botanical Garden, Colonial Zone, Catedral Primada de Am?rica and El Conde Street. Retreat to our contemporary rooms and suites featuring chic d?cor, plush bedding and flat-panel TVs. When hunger arises, savor locally inspired cuisine at our sophisticated Luna Bar and Restaurant and Bohio Coffee House. Dine in the comfort of your room when you order our 24-hour room service. Pamper yourself with a relaxing treatment at our on-site spa. Stay on top of your workout routine with our fitness center and outdoor pool. If you need to host a memorable business or social function during your visit, our Santo Domingo hotel features 15 stylish venues with catering options and AV equipment. Elevate your Dominican Republic travel experience at Renaissance Santo Domingo Jaragua Hotel & Casino.

Rooms

Accessibility

Renaissance Santo Domingo Jaragua Hotel and Casino
367 Ave. George Washington, 769-2 Santo Domingo, Dominican Republic

Renaissance Santo Domingo Jaragua Hotel and Casino

Access

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Top 10 attractions

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Valet parking
  • Front desk
    24-hour reception
  • Car rental
  • Check cashing policy
  • Check-in kiosk
  • Concierge desk
  • Express check-in
  • Express check-out
  • Front desk
  • Work away
    Business center
  • Business services
  • General
    Direct dial telephone
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Boarding pass print-out available
  • Currency exchange
  • Dry cleaning
  • FREE newspaper in lobby
  • FREE shoeshine
  • Full service housekeeping
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Safe deposit box
  • Security
  • Turndown service
  • Valet cleaning
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Barber shop
  • Beauty shop/salon
  • Drugstore/pharmacy
  • Florist
  • Hairdresser/Barber
  • Travel agency
  • Travelling with others
    Babysitting service
  • Accessible
    Accessible facilities
  • Accessible parking
  • Elevators
  • Events
    Meeting rooms
  • Wedding services
  • Green facilities
    Low carbon footprint control

Recreation

  • Pool
    Outdoor pool
  • Pool
  • Wellness
    Health club
  • Sauna
  • Spa
  • Steam room
  • Fitness
    Exercise gym
  • Fitness center
  • Gym
  • Sport
    Sports court onsite
  • Tennis court
  • Games / movies
    Casino

Food and Drink

  • Meal plan
    Buffet breakfast
  • Continental breakfast
  • Full american breakfast
  • Special attention
    FREE in-room coffee/tea
  • Services
    24-hour room service
  • Dinner delivery service from local restaurant
  • Executive floor
  • Room service
  • Room service - full menu
  • Kitchen facilities
    Ice machine
  • Kitchenette
  • Outlets type
    Cocktail lounge
  • Cocktail lounge with entertainment
  • Coffee shop
  • Food and beverage outlets
  • Lounges/Bars
  • Restaurant

Breakfast

  • Continental breakfast
  • Buffet breakfast
  • Full american breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 13:00

Cancel policy
Cancel policy may be more restrictive based on rate / room booked, season, special events

Travel with others

Children policy
1 kid ages 13 or under stays FREE

Payment type

    

Languages spoken

  • English
  • Spanish

Welcome capacity

  • Number of Meeting Rooms: 13
  • Number of Sleeping Rooms: 300
  • Largest Meeting Room Size: 7741 sq. ft.
  • Largest Meeting Room Capacity: 1152

Parking

  • Accessible parking
  • FREE parking
  • On-Site parking
  • Parking
  • Valet parking

Amenities

  • Full business center
  • Computer
  • Network/internet printing available
  • Secretarial services
  • Fax machine
  • Fee charged for first page of outgoing fax
  • Business center
  • Telephone
  • On-site business center is staffed
  • Printer
  • Copier
  • Mobile/cellular phone available
  • FREE incoming fax
  • On-site business center
  • Meeting facilities
  • Voicemail

Environment

Property's Green Action

We set goals and policies to reduce energy and water consumption, catalyze our progress and review our performance. We also collaborate with suppliers to provide products that conserve energy, reduce and divert waste and are comprised of more sustainable materials. We encourage sustainability in our kitchens through actions such as purchasing organic and responsibly sourced food, planting herb gardens, sourcing cage-free eggs and sourcing seafood caught in a sustainable manner and recycling cooking oil.


  •  Low carbon footprint control

  •  Energy/water saving measures, waste avoidance and resource efficiency
  •  Preservation of the cultural heritage

Most helpful reviews - Google and TiCATi reviews 9 64 reviews

Jonathan Gilbart
6 years ago – Google

9

I didn't stay there, but I visited somebody who was on the top floor in the penthouse. Obviously, it was incredible, huge, and beautiful. Very funky, fun furniture with modern and colorful design. Great location right near the beach.

Phillip Stoner
6 years ago – Google

9

Had the pleasure of staying at the Jaragua for the ITU Capacity Building Symposium last month and I have to say I was incredibly impressed with the country, it's people and specifically the staff and service during my stay. Everything was most certainly 5 stars and even though I was away for business the staff made me feel like I was at home. If I find myself in the Santo Domingo area again I will definitely stay at the Jaragua.

cenkozkan72
6 years ago – Google

10

It is good quality compared to Santo Domingo. Restaurant serves tasty and not do expensive (accordong to European prices) food and beverages. Rooms are enough big. You can use Uber for transportation, which is the most affordable way.

Alex Missione
6 years ago – Google

10

I stayed here from Wed to Sunday in June 2018. It was paid for, but it is not expensive at all.
I really liked this Hotel. The rooms are huge, probably twice the size of the Hotel rooms we have in the US. Nicely maintained, everything works, even TV has live news feeds from the US like CNN etc.

Breakfast was included in my booking. Oh man, breakfast is nothing like what you see here in the US. This is top of the line breakfast. There is a guy who stands there and takes orders to make Omelette. While he's making that, you go through the rest of the buffet, all kinds of food, hot and ready. They even have oatmeal, which I happen to like. Let me just put it this way: This is first class breakfast, not your typical hotel breakfast.

The Hotel pool is also out of this world with an attached bar serving ridiculously tasty Mojito. If you feel like gambling, there is a Casino attached to the Hotel, just open the door and walk in.

I loved it. Picture you see is as soon as you walk out of the hotel, you see the water, Ocean. Ridiculously beautiful.

Paul Hargrow
6 years ago – Google

8

Great renovation and attentive staff. Breakfast lacked variety. Was charged an additional fee to stay in the main building. Overall we had a nice stay

Keilarra Utley
6 years ago – Google

4

Very nice hotel, the layout is wonderful. The staff is very professional when you arrive at the hotel. But, If you’re looking for a relaxing and comfortable atmosphere don’t come here. I booked a room for 3 days and 2 nights. Someone knocked on my door at least 3 times during the day each day. Someone even knocked on my door at 1 in the morning about my tab at the bar which I requested them to charge to my room. If there was a problem why didn’t they just call. Someone knocked once and just let herself in and I was undressed. Also the restaurant prices are incredibly expensive. I don’t think I would stay here again.

Jared Gibby
6 years ago – Google

9

I had the pleasure of staying at this hotel when visiting Santo Domingo for a work training. The staff were very considerate and friendly. Great pool area! Rooms were clean and tidy. Breakfast was delicious. Get there early because it can become busy near the end of breakfast time.

Ben Dover
6 years ago – Google

8

Great hotel! Beautiful settings and great location. Close to everything and wonderful staff. The restaraunt serves very good food and the prices are reasonable. The best part of this hotel is they don't allow chapiadoras to come in and scam the Gringos

Celestino De Hoyos
6 years ago – Google

8

Great Hotel, clean room. Personnel is attentive. Pool was great thou a little small. Food prices are very steep compare to nearby restaurants. The parking attendant can help with directions for the nearest restaurants and food market (colmado).

Kristopher Price
6 years ago – Google

10

Beautiful hotel with tremendous customer service!!! Alena and Juan at the front desk and Ker Luis the navigator made me and my wifes 19 anniversary remarkable!!!!

Julia Loher
6 years ago – Google

10

We had 4 wunderfull day s in the hotel. Pablo and Keddy are very lovely persons from the hotel , all peopel are really friendly and helpfull. I think we stay an orher time there..

Miro polish
6 years ago – Google

9

Excellent hotel. Everything about this place just oozes opulence. The way it looks and all the details. I loved my stay here for 3 nights. It was amazing. Drinks at the bar with Lenny(lady),mixed up some amazing cocktails and suggested some new good ones. The restaurant is very good with some good local options. I had a massage at the spa and that was imcredible. This place deserves 5 stars as i dont have a single complaint. You wont be sorry you stayed here when in the Dominican Republic.thanks guys you rocked.

Luis Elpidio Feliz Ramos
6 years ago – Google

9

Amazing 5 star hotel. The staff is great and always eager to help. Highly recommend it for any kind of trip.

santiago aponte cordero
6 years ago – Google

9

Muy reconfortante y muy buena calidad, diseño y cómodo

T Whelan
6 years ago – Google

10

Everyone at the hotel was great. We had an awesome view from the tower and a great sunset every night. The spa was very relaxing as was the pool. It is a great location for visiting the old city but very far from the beaches.

Theresa Bullington
6 years ago – Google

10

Great service, wonderful rooms, splurge for the VIP pass for breakfast and definitely spend some time chilling by the pool. Room service at night was kind of limited, but it was still good. We were there with our literal ENTIRE family and everyone enjoyed it.

Nataliya Kupriychuk
6 years ago – Google

10

This is THE BEST hotel I have ever been! I will come back here one day. Service deserves many many stars. The best people work here.
Highly reccomended! ❤❤❤👍👍👍👍👍👍👍👍👍👍👍

Willie StudyYourself Vargas
6 years ago – Google

10

Excelllent.beautiful awesone gym. I found out average price but it is awesome and they treat you like a king

E S
6 years ago – Google

8

Good hotel super friendly staff that make sure you have a good time. No beach absolutely no beach nearest one is a 45 min drive. This is well hidden by the pics and fact that hotel shows up near the ocean but anyone with some knowledge of dr will tell you no beach

Yale Cochran
6 years ago – Google

9

I have come here for years (10+ years) before and after the renovation. I consider it the best hotel in the Dominican Republic. The staff is among best I have experienced.

Steven Snyder
7 years ago – Google

9

Nice, large and well-kept hotel. Felt nicer than most new American hotels. Hotel has a casino and at least two bars. A friend staying with me got a message in the spa, and it was good enough to get another the next day, and wasn't expensive. There is also a gym and a comfortably warm pool. The continental breakfast had an excellent and changing variety of freshly made food and fruit and fruit drinks. Restaurant quality or better, nothing like a holiday inn continental breakfast I'm used to. I won't consider other hotels if I go back to that area

Irwin Feliz
7 years ago – Google

7

Good food, constable Meeting rooms, recent remodel bathroom looks good. I can say this is a great place for companies Meeting and stay for a couple of days, the room service and people treat is by far one of the best in Santo Domingo. Highly recommended for everyone.

Diogenes Suero
7 years ago – Google

10

Nice hotel. They have any kind of facilities you may need. They have a great service. The prices are so expensive.

Moe Baker
7 years ago – Google

9

Easily the best hotel I have ever stayed at. Went to Las Terrenes for my honeymoon which is northern part of the country. Hurricane Irma was supposed to hit there so we went south to Santo Domingo.

This hotel took so many precautions to ensure guests were safe and comfortable. Aside from that the service, the food, the property, and the people were all amazing. We were treated like king and queen and will for sure come back here if we are ever in DR.

Not over exaggerating when I say hands down best hotel ever stayed at. The people that work there from the bell boys to front desk to the management all amazing.

Enrique Klooster
7 years ago – Google

5

Nice place but quality of food at old Jaragua was much better. Room too noisy when event in saloon. Aircondioning not working efficient at night. Staff good service.

Nat Dra
7 years ago – Google

10

Staff is extremely friendly and helpful. Love the restaurant, food and cocktails!

Brian Edwards
7 years ago – Google

8

Shout out to mathew,william,and drian. Pool service was outstanding! Inside restaurant not customer friendly. My wife and i sat at the bar for ten minutes,customer was eating at the bar,another came up and ordered a drink and received service right away.........We were never asked if we could be helped.......Then when we asked for service we got a response.......One momento.....Really? That's ok. The pool bar gets my vote!!!!!

LaVerna Knighton
7 years ago – Google

9

I love this place. Customer service is top notch. Food is good.

WhyILongA Waw
7 years ago – Google

9

Amazing food, fast internet and awesome rooms.

Jhon Salamanca
7 years ago – Google

10

The rooms are quiet and clean plus it's located not far away from the old town.

Jennifer Perrier
7 years ago – Google

9

This hotel is simply incredible. The property is extremely well kept, the staff from top to bottom is super polite and many spoke at least some English and they all tried to help me with my Spanish. Our garden view room was very comfortable. The spa, coffee shop, pool, etc are perfect. The food at the restaurant is very good - we ordered from it and at the pool side and everything tasted good and was not overly expensive. We are home now and I am still blown away by this experience!

robert diaz
7 years ago – Google

9

Comfortable room, all as I was expecting. Free parking lot for guest entering by independence avenue. Very good room service. Everything was perfect. The casino has live music everyday.

Will Black
7 years ago – Google

9

Fair rates - good service - nice pool and great fitness center

Lissa Cabrera
7 years ago – Google

10

The most beautiful hotel in Santo Domingo in my opinion. The service is top notch, the spaces are totally exclusive and the rooms are to die for.

Alan Lockhart
7 years ago – Google

10

Fun for adult in the piano bar and casino, great service food is decent prices are good. Pool area can be accessed for a price kids can assist.

William Sosa
7 years ago – Google

5

Pretty good hotel in the new tower (4 stars). The old section of rooms is not that great and the restaurants are overpriced.

Virginia Meirelles
7 years ago – Google

8

Comfortable. Friendly and efficient staff. Great swimming pool. Nice view. Modern fitness center.

Eduardo Inciarte
7 years ago – Google

8

Very nice hotel. Clean and comfortable, very friendly staff. Location is great, The Malecón in across the street. Running from the Hotel to Ciudad Colonial is amazing and around 6 miles round trip (Concierge advises to run only during day time)
Chicharrón Mofongo at the Hotel Bar is really good. I recommend it.

Martin Flores
7 years ago – Google

6

Nice buffett

Ruben De La Cruz
7 years ago – Google

10

Having stayed at numerous Hotels/Resorts throughout my vacation. I am glad we chose Renaissance Santo Domingo Jaragua to end our vacation. It offered an experience closer to home than i imagined, and was perfect for that transition back to life after vacation. We were able to unwind and almost felt as if we were already back in the states. Customer service was excellent, everything from check in to check out was a breeze. The restaurant in the Lobby area offered fantastic service, food, and drinks. Everyone from the valet to grounds personnel were very attentive to their tasks. Hotel was spotless and maintaining a presentable appearance was of top priority. Staff members recommended some great restaurants outside of the Hotel in the immediate vicinity. Being from the country and travelling well beyond this region i did not expect such great food so close, then again the "Malecon" strip in which the hotel is located has always been well known for its amazing restaurants. The rooms were enormous and super clean, bed was very comfortable and room in general had everything you could need and room service should you need more. Only thing i found odd was on our check out day, hotel staff came to our room, asked if we used anything in the mini fridge and entered the room to look in the fridge and verify. I find this odd because these are the things that should be charged under the extra money the hotel holds till you check out, shouldn't have to come in the room to check while people are still inside. After checking out we were able to leaver our bags with no worries while we lounged and had last meal and drinks at the pool. There were film crew filming, I'm sure because of the great location. Renaissance/Marriott has done an amazing job with this Dominican Staple Jaragua building.

Steve Johnson
8 years ago – Google

7

Great hotel.. Would definitely stay there again.

DIEGO PIMENTEL
8 years ago – Google

10

This is an old name for a recently renewed hotel. Jaragua is an Icon in Santo Domingo city. The original hotel wa buit in 1942 and renewed in th 80' at a cost of 100,000,000.00
Dominican pesos turning the hotel in a top attraction in the Caribbean as a casino resort and its famous live music bar La Fiesta that used to run almost 24 hour a day..

Since 1997 the place its under The Reinassance brand owned by Marriott and in october of 2015 opened its doors after almost a 2 year renewal process. Very mordern lobby and facilities. A very good option if Santo Domingo is your destination.

FRANCCESCA REYES
8 years ago – Google

9

Wow amazing hotel, the service was awesome. Thank you.!!!!

Ramon Julian Fernandez
8 years ago – Google

10

Pretty good casino ,hotel recently renovated

Eric Allred
8 years ago – Google

9

I'd stayed many years ago, and now it is fully renovated and very fun! The Casino exceeded my expectations, the Tri-Poker tables are fun!

Kai Feketefoldi
8 years ago – Google

8

A great beachfront hotel that is definitely worth a stay!

leslie rivera
8 years ago – Google

7

My experience was amazing. I felt very welcome with Kedy at the reception. He made me feel very welcome. Alfredo helped me with my suitcase and explained me all the details in the room and amenities of the hotel. Everyone seem to work very happy at this hotel. Kerluis on the room service was very respectful and also very happy to serve me. The bar service was amazing with Israel and Marisol. Drinks (sangria) looks very exotic and it was delicious. I already recommended this hotel to my friends.

Maricela White
9 years ago – Google

10

I really like the size of the rooms ,food was so great.

Albert Montalvan
11 years ago – Google

6

I've stayed there for about a month or so. It does need to be maintained better, or modernized. But for the area, its the best value in its price range. The 2 others Crown is more $. And the hilton is in a dead shopping center.

Michelle Smith Arvelo
11 years ago – Google

10

How many hotels have you stayed at with a turtle pond that is like a castle moat with bridges over the water and waterfalls? The Jaragua is charming and elegant. Pricey to eat at champions but the included breakfast is to die for and our waiter Predis is super friendly and nice!!!