 5 926 reviews

Staybridge Suites HOUSTON WILLOWBROOK

10750 N. Gessner Drive, Houston, TX 77064, United States Access

Staybridge Suites HOUSTON WILLOWBROOK

WE ARE OPEN and taking new reservations for extended stay during this uncertain time! Get a big warm welcome at the Staybridge Suites Houston Willowbrook!
Relax in our spacious all-suite hotel. With easy access to Sam Houston Race Park, Willowbrook Mall, George Bush Intercontinental Airport (IAH), and Houston Methodist Willowbrook Hospital. Let us welcome you to your home-away-from-home with fully equipped kitchens, free Wi-Fi, HDTV's, fitness center, and complimentary shuttle service to nearby corporate offices. Enjoy relaxing at our backyard-patio with comfortable seating and a BBQ pavilion. Start the day off with our free hot breakfast buffet available daily, and our complimentary Evening Social on Monday, Tuesday, and Wednesday evenings, which features a variety of hot food items with free beer and wine. We care about family pets, your furry friends are welcome here, too. Fees and restrictions apply. Close to area employers: NOV (National Oilwell Varco), Schlumberger, Siemens, Baker Hughes, Weatherford, Stratum Reservoir, ExxonMobil, HP, and National Oilwell Varco. Come stay with us at the Staybridge Suites Houston Willowbrook.

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Front desk
    Bell staff/porter
  • Express check-in
  • Express check-out
  • Late check-out available
  • Storage space
  • Work away
    24-hour business center
  • General
    Direct dial telephone
  • Interior corridors
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Dry cleaning
  • FREE newspaper in lobby
  • Housekeeping daily
  • Housekeeping weekly
  • Onsite laundry
  • Safe deposit box
  • Valet same day dry cleaning
  • Outlets
    Beauty shop/salon
  • Shops and commercial services
  • Sundry/Convenience store
  • Travelling with others
    Pets welcome
  • Accessible
    Accessible facilities
  • Events
    Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Bathtub
  • Hairdryer
  • Private bathroom
  • Separate closet
  • Food & Beverage
    Buffet breakfast
  • Coffee/Tea maker
  • Cups/glassware
  • Dishwasher
  • Full kitchen
  • Meal included - continental breakfast
  • Microwave
  • Pots and pans
  • Refrigerator
  • Refrigerator with ice maker
  • Silverware/utensils
  • Stove
  • Toaster oven
  • Entertainment
    DVD player
  • FREE newspaper
  • Premium movie channels
  • Satellite television
  • Stereo
  • TV
  • VCR player
  • Business
    Desk with lamp
  • Spare electrical outlet available
  • General
    Air conditioning controlled in room
  • Ironing board
  • Laundry basket/clothes hamper
  • Non-smoking

Recreation

  • Pool
    Outdoor pool
  • Fitness
    Fitness center
  • Sport
    Golf
  • Tennis court
  • Cultural
    Children's program

Food and Drink

  • Meal plan
    FREE breakfast
  • Special attention
    FREE evening reception
  • Services
    Room service
  • Kitchen facilities
    Barbeque grills
  • Ice machine

Breakfast

  • FREE breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Travel with others

Children policy
1 kid ages 1 or under stays FREE

Languages spoken

  • English
  • German
  • Spanish

Concierge tips

Get together with friends and unwind over complimentary food and drinks every Tuesday through Thursday for evening reception.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 114
  • Largest Meeting Room Size: 450 sq. ft.
  • Largest Meeting Room Capacity: 30

Parking

  • FREE parking
  • On-Site parking
  • Parking

Amenities

  • Flip chart and markers
  • VCR rental
  • Analog internet connectivity
  • Data projector
  • LCD projector
  • Whiteboards
  • DVD player
  • Overhead projector

Environment

Property's Green Action

We believe that incorporating societal and environmental factors in our business strategy and operations will play a vital role in the long-term viability of our business and the travel and tourism sector. We manage and minimise our impact on the environment by tracking and reducing the use of energy, water and waste. We also use bio-friendly cleaning materials and promote local sustainability initiatives such as low carbon alternative means of transport.


  •  Local community involvement

Certifications

Green Engage

The IHG Green Engage system is our group-wide online sustainability programme. It allows hotels to track, measure and report on their carbon footprint and utility consumption as well as recommending more than 200 ‘Green Solutions’ which help deliver greater sustainability.

The IHG Green Engage system:
• Measures energy, waste and water use
• Recommends over 200 Green Solutions to reduce the impacts our energy, waste and water use have on the environment
• Supports hotels to create environmental action plans and targets
• Promote local sustainability initiatives such as low carbon alternative means of transport
• Biodiversity: keeping the disturbance of animals, plants and their natural habitats to a minimum. A set of recommendations aimed at preserving and protecting on-site local flora and fauna and the wider regional ecosystems has been developed. This includes advice on management of green spaces and long term strategies for protecting local environments.

Most helpful reviews 9 26 reviews

Jessi Burgess
2 years ago – Google

9

The staff is very helpful and always nice. The food was good for hotel food but sometimes the menu choices were a little odd. Overall a great stay.

K. Weinheimer
2 years ago – Google

10

Nice clean, hot breakfast and kitchenette in room, they even have a free bag of popcorn in the room. Great CLC hotel.

Terry Winkler
2 years ago – Google

10

Great place to stay. Awesome staff. Clean rooms.

Jon Arendt
2 years ago – Google

9

Checked into the hotel and was greeted by a very friendly staff. The GM was there and he was very nice. They had a little gift bag for me, which was a really nice touch as well. The room was spacious and clean. I would definitely recommend this hotel.

Eric Cuellar
2 years ago – Google

10

Friendly staff. Large clean rooms. Cold A/C. Full breakfast.

A. Mason
2 years ago – Google

10

Really nice hotel, super clean housekeeping staff and super friendly! the best breakfast and evening Kickback meal at any hotel I have ever been to! I have no problem with recommended this hotel to anyone that's needs a clean comfy place to stay in Houston. It's near shopping and easy access to main highways!

Brian Goodman
2 years ago – Google

5

Stayed here on business, I won't bore you with nit-picky stuff so here are the main points. The good: A great free breakfast, very friendly staff, plus a "social" Mondays thru Thursdays in the evening with free beer, wine and snacks. Great touch!! The bad? Our room was awful, the A/C had leaked all over the floor plus it had a bearing going bad and it kept us up all night squealing. Finally they offered us a room another room the next day. They credited "my" IHG account 500 points for my trouble, however my boss had rented the room so we essentially got nothing. Also the Wi-fi is horrible, totally unusable. We had to use our phones to look up restaurants. Really the maintenance in this hotel needs work big time. The staff is top notch tho

Barney Fitzgerald
2 years ago – Google

10

Rooms are nice, the layout could use an additional elevator but it wasn't bad.

Alan Mir
2 years ago – Google

7

The place is great. Everyone I very friendly and helpful. The rooms are comfortable, just the fridges make a very loud noise constantly. I changed rooms 3 times so it looks the case for all of them. Other than that, it's an amazing place.

Anthony Pierce
2 years ago – Google

10

Just went in to catch a beer with my girlfriends mother. We ate a few meatball subs and had a beer before we left.

Richard Herrera
2 years ago – Google

7

All is great except the beds, stern but not hard either. Good breakfast. Good dinner M-W. Try getting a room facing the golf course instead of the highway. Kitchens come stocked with basic utensils and plates. Nice and quiet.

Kimberly Woodard
2 years ago – Google

9

I’ve bern meaning to write a review here for some time and kept forgetting. My family & I evacuated to this hotel during hurricane Harvey and our experience was way above what we expected! The staff really went above & beyond for a hotel full of “refugees.” They worked around the clock, sleeping at the hotel themselves, and bent over backwards for any request to help ease guests stay during such a stressful time. Even with the craziest of circumstances, people literally arriving by boat, bringing their kids and their pets, rooms & facilities stayed clean and safe. The staff always made sure guests had a hot fresh meal for breakfast, even with all of the surrounding grocery stores closed or even flooded. I know some of the staff even had flooding at their own homes, and I pray they are recovering safely. I just had to recognize a location, a staff, and a company that obviously believes in the Golden Rule...treat others the way you would like to be treated. Thank you for your hard work and your kindness!

Christine Key
3 years ago – Google

9

Out of our 2 staybridge stays this one is our favorite hands down. The staff is very friendly and tolerant of small children. The view out back of the pond is amazing and my kids love feeding the ducks and turtles. The heated pool is a bonus.

Tyrone L
3 years ago – Google

7

Good location. Friendly staff. The evening Social may appeal to you if you prefer not to go out for a meal at one of the several of the restaurants (Kawa Sushi recommended, Subway, Brewski's) in a shopping plaza about a 5 minute walk away. Hotel room was fine if just a little tired looking. Lots of free parking. Internet included. Complimentary breakfast. Noisy air conditioner in room. Overall: Fine for the price.

Art Penny
3 years ago – Google

10

Friendly staff. Quiet, clean and well maintained. Great place for one night or extended stay

Nc Key
3 years ago – Google

5

Beautiful scenery. Staff is very polite, front desk staff always says hello when you get off the elevator and welcomes you back to the hotel. Social events with meals provided a few nights a week. Housekeeping needs some work in consistency and restocking what they take towels etc. some days they skip our room entirely.

Shannon Demny
3 years ago – Google

9

Elegantly designed lobby. Great front desk staff. Clean room, comfortable bed, a number of toiletries, and great amenities.

Nc Key
3 years ago – Google

6

Beautiful scenery. Staff is very polite, front desk staff always says hello when you get off the elevator and welcomes you back to the hotel. Social events with meals provided a few nights a week.

Shawn Bohrer
3 years ago – Google

9

Really great hotel. The service was excellent. The room was very nice and clean. Free breakfast fast was nice, and appears that on some nights they might also have dinner, but not the day we stayed there. The grounds of the area were very nice and there are some ponds and ducks to see. Overall a very nice place.

Katina Bohrer
3 years ago – Google

10

Check-in was easy peasy, the staff was super nice and helpful, rooms were nice (and very clean). This is a place I'd recommend staying for vacation in the Houston area.

Sandra Moore
3 years ago – Google

10

It was very clean and the staff was very friendly!! We want to give a shout out especially to Elias because he always was helpful and very kind. This is the only hotel we ever went to that had fountain drinks free of charge for the guest for breakfast and it was appreciated!!!!

David Thomson
3 years ago – Google

10

A good place to stay. Clean rooms and good breakfast.

Vance Walterhouse
3 years ago – Google

10

The rooms are conformable and roomy. The facility is classy and clean. The staff is amazing!

Jeanene Glaude
3 years ago – Google

9

I absolutely love the atmosphere at this hotel. The staff is friendly, nice and very helpful and makes you feel like family. We had an extended stay and they all knew our names the first day we came in. I will definitely give this place 5+ stars. I love the breakfast and Monday, Tuesday and Wednesday night the dinner social. Keep up the good work!

Ben Watkins
3 years ago – Google

8

Great accommodations. Dinner provided Monday through Thursday night. Room is spacious and like a little apartment

Mike Walsh
3 years ago – Google

7

Decent rooms but my sink only put out hot water

Matthew Noble
3 years ago – Google

8

Great rooms at an amazing rate! Did have issues checking in, but they fixed everything on the spot. When I go to Houston, I will stay here again.

Jalon Williams
3 years ago – Google

10

The room was nice movies and entertainment were provided and the breakfest was great!

Mike Abbruscato
3 years ago – Google

7

Clean and well equipped rooms. Well kept grounds. Food and drink available in the lobby certain evenings for guests.

Luke Wise
3 years ago – Google

10

Breakfast AND dinner Monday through Wednesday. Beer and wine available during dinner. Beds are comfy. Views are nice. 2 ponds with ducks turtles and fish (no fishing)

Melody Brooks
4 years ago – Google

10

This is a classy place. It is very welcoming and they offer you free meals throughout the week. Pools are heated and have a gym for exercising.

Nick Brown
4 years ago – Google

10

This has been one of the best hotel experiences I have had while traveling. My wife and I came to Houston for a wedding and checked into our Hotel late at night. We were greeted at the front desk by the nicest employee named Gary. When we got to our room we noticed that the heater/AC was not functioning. We called the front desk and Gary solved the problem quickly and efficiently. He prepared another room and made sure that the AC was working for us. He went the extra mile and left us a couple of bottle of waters and a snack. I am very impressed with Gary's customer service and Staybridge overall. I will definatley be staying here more often !! Keep up the great work Gary !!

Victor Bastidas
4 years ago – Google

10

Location is pretty accessible, rooms are nice, have enough space, service is really good!

Matthew Lang
4 years ago – Google

7

Nice hotel. They offered free dinner and alcohol which was new to me.

Travis Rose
4 years ago – Google

9

Location is great for restaurants. Room is clean and well taken care of. All employees have been very friendly.

Cyndi Marshall
4 years ago – Google

9

Room was spacious, clean, and well equipped. Breakfast was good, staff friendly and knowledgeable. Pool and view were nice, good location for our needs.

Sandy Hartin
4 years ago – Google

10

The staff was very friendly and helpful. The room was very comfortable and pleasant! Very enjoyable...wish we could have stayed longer.

DeQuann Walls
4 years ago – Google

10

Me and my family loved it. Evening though we stayed during then historic flood Houston as every had! But we were save, and dry. Only thing that they need to do is have there staff to brush up on there employee handbook the better there customer service.

Roberta Watson
4 years ago – Google

9

Have to say AMAZING!!!! I was a little upset and tired from my having knee surgery and therapy wanted a downstairs room or something close to elevator . Had to park in the back side part of the parking lot and the wheel cart wasnt an easy access to side door so had to walk alllll the way around to thw front and back down the hallway to my room but as soon as i walked in the room it was so worth it best physical therapy i dont mind doing everyday for a place i walk in and feels and looks like home ... The front desk ladies were super awesome and very helpful getting me upgraded rooms (thank u amanda keep up the great work!!!) to make my girls happy and comfortable for there stay as well.. everytime we walked by very friendly ! The hotel was a great setting indoor and outdoor it's located with a small pond in front were me and my two girls could walk or sit and enjoy the ducks , turtles and fish in it. Breakfast in the mornings, social events in the evening to socialize and meet new people or sit and relax with myself enjoy a meal and drinks ALL INCLUDED with my stay , convenience of a pantry need a snack, or drinks, or advil/tums/tylenol great didn't have to pile the kids in the vehicle and go to the gas station they have a WIDE variety of a selection of everything it was like. NOW about the room they already had dishware , fridge, stovetop, and a working dishwasher, little bottle of dish soap and dishwashing soap, ice maker, soft beds , extra pillow and blanket in the closet, laundry basket as well, hangers, coffee, tea, even popcorn which was great me and the girls watched a movie and ate it thank u staybridge that hit the spot, bathrooms come with towels (REAL) towels not the cheap thin see thru towels , bars of soap, little bottle of lotion, conditioner and shampoo, very spacious rooms TV in every room so no fighting with the kids on who is watching what on tv, the water pressure is perfect , toilets flush ed no problems, the tubs are very slick be careful, they are very roomy and great to relax and take a bubble bath, rooms and hotel are both very clean, quiet even with the parking lot full very quiet not paper thin walls...very impressed with the hotel, staff and our room ..very excited to get a good night's sleep tonight and next day and day after thank you staybridge for the awesome welcome and stay so worth it these will be the best days week of a stay diff recommend this hotel!! Now they do have on site laundry, fitness center, business computer center, as well as an outdoor pool haven't seen or used any but I do have a few more nights to go on an adventure and check those out as well :)

Brian Boissonneault
5 years ago – Google

9

Single, best hotel in the houston area for work. There are mny fringe benefits

Janet Sonnen
5 years ago – Google

9

The staff is friendly and helpful, from front desk to housekeeping EVERYONE is kind and smiling. I would recommend it to anyone and everyone.

A Jensen
5 years ago – Google

10

Clean hotel (inside and out) extremely friendly staff, spacious and clean room! Breakfast and social dinner were both great! Location is safe, close enough everything

Jeremy Gilliam
6 years ago – Google

6

Clean hotel. Receptionist at the front desk was wonderful. Made my stay worth while. Good neighborhood. Pleasant environment. **First night in hotel, the staff allowed a party (loud talk, music, etc) on the back deck to go until after 1 am. If this is how the hotel is going to treat its guests, I do NOT recommend staying at this location.**