 9 9316 reviews

Waldorf Astoria New York

301 Park Avenue, New York, NY 10022-6897, United States Access

Waldorf Astoria New York

The most legendary landmark on Park Avenue, the Waldorf Astoria New York is an iconic hotel that inspires the world. An Art Deco masterpiece, it has impressive public spaces and luxuriously appointed guestrooms of elegant and timeless design. The Waldorf Astoria New York brings together the citys social elite, world leaders, captains of industry and travelers from every nation for the most memorable occasions and unforgettable events. Arguably one the worlds most iconic hotels, The Waldorf Astoria New York provides guests with an unrivalled New York City luxury experience with elegantly appointed and individually decorated suites. An Art Deco masterpiece, it has impressive public spaces and luxuriously appointed guestrooms of elegant and timeless design. The hotel is conveniently located in the heart of midtown Manhattan, within walking distance to Rockefeller Center, St. Patrick's Cathedral, the Theater District and the best shopping and art galleries on Madison and Fifth Avenues. Guests enjoy highly anticipatory pre-arrival service, three distinct restaurants including Bull & Bear Prime Steakhouse, Peacock Alley and Oscars Brasserie, the signature Guerlain Spa, and exclusive lobby boutique shopping including renowned jeweler Cellini.

The hotel is conveniently located in the heart of midtown Manhattan, within walking distance to Rockefeller Center, St. Patrick's Cathedral, the Theater District and the best shopping and art galleries on Madison and Fifth Avenues

Hotel

  • Transportation
    Secured parking
  • Transportation - local area
  • Transportation - local office
  • Valet parking
  • Front desk
    Airline desk
  • Concierge desk
  • Express check-in
  • Express check-out
  • Late check-out available
  • Tour/sightseeing desk
  • Work away
    Business center
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Telephone jack adaptor available
  • Hotel service
    24-hour security
  • ATM/Cash machine
  • Currency exchange
  • Fire safety compliant
  • FREE shoeshine
  • Ironing board
  • Public address system
  • Safe deposit box
  • Security
  • Shoe shine stand
  • Turndown service
  • Outlets
    Barber shop
  • Beauty shop/salon
  • Gift/News stand
  • Hairdresser/Barber
  • Sundry/Convenience store
  • Travelling with others
    Child programs
  • Children's play area
  • Pets welcome
  • Playground
  • Events
    Conference facilities
  • Meeting rooms
  • Green facilities
    Local community involvement
  • NYC Carbon Challenge

Rooms

  • Communication
    High speed Internet
  • Bedding
    Branded mattress
  • Cribs
  • Super comfy bed
  • Special features
    Blackout drapes/curtains
  • Maid service
  • Soundproofed room
  • Bathroom
    Bathrobe
  • Bathroom amenities
  • Business
    Copier
  • Desk
  • Desk with lamp
  • General
    Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Smoke detectors

Recreation

  • Wellness
    Massage services
  • Fitness
    Exercise gym
  • Sport
    Hiking trail
  • Jogging track
  • Jogging trail
  • Racquetball
  • Racquetball court
  • Squash court
  • Tennis court

Food and Drink

  • Meal plan
    Full american breakfast
  • Services
    Executive floor
  • Green food
    Local and seasonal food
  • Outlets type
    Coffee shop

Breakfast

  • Full american breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent*s room when using existing bedding

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

This hotel have joined the NYC Carbon Challenge: the goal is to reduce citywide greenhouse gas emissions 80 percent by 2050.

Welcome capacity

  • Number of Meeting Rooms: 50
  • Number of Sleeping Rooms: 1117
  • Largest Meeting Room Size: 9990 sq. ft.

Parking

  • Secured parking
  • Valet parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement
  •  NYC Carbon Challenge

  •  Energy/water saving measures, waste avoidance and resource efficiency
  •  Low carbon footprint control

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

Green Key Eco-Rating Program 4

With more than 1,200 hotels certified in Canada since its inception in the 1990s, the Green Key Eco-Rating Program awards hotels an environmental rating of one to five Green Keys. Green Key members are then given guidance on how to "unlock" opportunities to reduce operating costs and environmental impacts - and in turn earn more keys.

The Green Key audit looks at nine major areas of sustainable hotel operations:
• Energy conservation
• Water conservation
• Solid waste management
• Hazardous waste management
• Indoor air quality
• Community outreach
• Building infrastructure
• Land use
• Environmental management

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 316 reviews

Tasha Clovis
1 year ago – Google

10

Conveniently located next to some great restaurants. Nice receptionists and customer service. The facilities are beautiful, clean, & well kept.

Reggie Pei
1 year ago – Google

9

I love this hotel. With the decor presidents take in, this location offers everything you could possibly want. Room service is to die for as are the rooms. One of the top ten hotels in all of America!

Larry Barron
2 years ago – Google

8

Finally stayed here from Friday to Sunday November 18-20, 2016. Sure the hotel is dated as many know but the rooms are clean and lobby fantastic. Sad to see it go. Was a great hotel for many years and for many people.

Moe Thanks
2 years ago – Google

9

This 5 Star Hotel has a reputation of being elegant, exquisite, royal and top notch. I've stayed here several times, and the Waldorf lives uo to its reputation. Staff is professional and the Hotel is always super clean.

jean-paul bullot
2 years ago – Google

9

great great hotel, a good address when traveling to the big apple

Caroline M
2 years ago – Google

10

We have stayed at the Waldorf a few times and have loved it every time! The first time we went to Oscar's for the classic Waldorf salad, of course, and loved the dining room and meal. It was always such a special experience at the beginning of our vacation and we will surely miss being able to stay there now.

Charles Davis
2 years ago – Google

10

Awesome place ! Very clean and plush. Will surely visit this place .

Debasish Sen Gupta
2 years ago – Google

9

Sensational flash back to build one of the best hotel in USA and world.

Brentt Moore
2 years ago – Google

8

Definitely one of the nicest hotels I've ever stayed at. Every item was expensive, as to be expected for the location and business, but the lobby and rooms were amazingly decorated and all staff members were remarkable in their appearance and interactions. Overall, if you've got the money to spend and the attire to wear, I'd recommend a short stay here to see what this place is all about.

James
2 years ago – Google

9

I have stayed at this absolutely fabulous property several times. The lobby is extraordinary and I love both the ambiance and Sir Harry's Bar.

Karen Meredith Lewis
2 years ago – Google

10

Extraordinary lobby and ambiance. Rerks of money, history, propriety. Rooms are not special.

Steve Bakatsas
2 years ago – Google

5

Delicious food with classy ambience. It's an old building but modernized. It's very homey and appealing.

Vee Vee
2 years ago – Google

7

This hotel was a historic beauty! Nonetheless many of the rooms look very dated. The staff are super friendly though.

Ms. Frances M. Batista
2 years ago – Google

6

The hotel is beautiful, but their rooms are very outdated. Should def. renovate. Good location.

Diabrowak
2 years ago – Google

9

Our favorite Hotel. I have been going here since I was a little girl with my Grandparents. Now, I have been taking my own Granddaughter at Christmas time every year. She is now 15 years old. Family tradition has come to an end with the closing of this wonderful, beautiful, great staff hotel. It will be missed!

Robert Euton
2 years ago – Google

10

Amazing as always. My stay is perfect the staff is friendly helpful and warm.

Clory L
3 years ago – Google

6

Wanted to stay during the final days before it changes and no longer exists. It was ok. What made this place remarkable were the memories of its glorious years

Brady Candell
3 years ago – Google

6

Yes, this is the famous Waldorf Astoria. If you have a lot of money to spend, do it here - it will be an amazing experience! If you don't, stay elsewhere...the rooms for us middle class citizens are small, there are no amenities, and little in the way of views.

Kevin
3 years ago – Google

6

No longer an upscale destination. Great service and couldn't ask for better attention as a top tier member. But, the facilities and amenities are sub par. Even renovated rooms are dated and 3 star at best. As a nasty smoker this was my go to hotel until that was phased out. If willing to spend the same or more then there are many better options within a few blocks and for the same $ or less you can get more modern amenities across the street at the DoubleTree. (prefer the warm cookies instead of the drink tickets anyway). Not a disappointment to see it closed for a real face lift this time.

Jennifer N
3 years ago – Google

6

My review is long overdue from my trip, but when I read the doors were closing for renovations, I realized I never wrote my review. I came here during the summer and couldn't wait to stay here as it is an Iconic piece of NYC. But I'm glad to hear that it will be getting an overhaul, I hope all the historic charm will be kept but added modern amenities be incorporated. The hotel is grand as it was intended. There is very beautiful pieces of art here, but it is very dated. The hotel keys and locks work on and off, and you have to go all the way down to the lobby to get a new key. The lobby is fairly dark and dated as well. The carpet throughout the hotel has definitely seen better days. The room as grand as the suite was, it sure was dated. The AC is not very easy to find where to control it and makes it difficult to cool down such a grand room. The furniture is abundant but not very functional. The changing room is amazing, but also dated and not too functional. The bathroom is grand and large but mostly wasted space, the shower is tiny, the toilet has no door to it, so you can't really have two people occupying the bathroom since there is no door to the toilet. The tub wasn't all that grand either. The butlers corner was large but very dark and not too useful, the fridge is quite small for such a grand room. We scheduled a spa appointment but never got the chance to go due to confusions. There was no mini bar menu in the room although there was plenty of other hotel books in the room. I would say the hotel is more iconic and historic than it is functional and luxurious to stay at.

Anthony Edwards
3 years ago – Google

8

I visited this hotel because I heard the lobby was beautiful. Definitely something to see! Almost like a museum in hotel form. I wasn't a guest here, I only walked in for a few minutes to take a look.

James Williamson III
3 years ago – Google

10

My wife and I had a great stay here in February. 23rd floor with a great Park Avenue view. The staff was extremely friendly. This place is amazing!

Stephen Smith
3 years ago – Google

9

So glad I was able to experience the greatness of this hotel in its final days. Walking in, the art deco definitely makes you feel as if you've stepped back in time. All the restaurants are amazing, especially Peacock Alley for Sunday Brunch which was truly an experience. The hotel is also pet friendly which is a HUGE bonus in my opinion.

Jake Crystal
3 years ago – Google

4

Room was very outdated. Heater in bathroom broken. Widow shade in living room broken. Fire place? Was really an outlet. Uncomfortable couch. Peeling paint. Would not recommend for cost of room.

Tammy Ross
3 years ago – Google

7

The room was amazing. So clean with a breathtaking view. The housekeeping team was incredible. Really enjoyed my stay. Will be recommending to others. The only thing I didn't like was when I called before checking in to see if a room would be available two hours before check in time, the employee that answered was very rude. But aside...

BAUTZ BASTYR
3 years ago – Google

9

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around... Beautiful, historic hotel with a great location and excellent service. I have stayed here in early January with my daughter over the last two years. I was hoping to make it a tradition as we have enjoyed both the terrific service we've received and the beautiful architecture and design. So disappointed that it will no longer be an option for us to enjoy or recommend to others. Enjoy it while you can!

David Moreau
3 years ago – Google

6

We decided to stay here before it closed down. The bed seemed small for a king. We actually mentioned it to them and they swore it was a king. The toilet had some issues and someone had to come up and fix it. Staff was great, which I expected. The underground pickup area was very convenient and would have been even more appreciated if it had been raining. Location, of course, is excellent.

Umberto M
3 years ago – Google

4

Hotel it's closing for a major renovation that took years and will transform a large portion of the complex in a condominium. Beside the majestic entrance and the restaurants, of the good old times last only the dust. Most of the rooms are in conditions that are difficult even to described such are terrible. With Anti nasty animal spray smell everywhere, broken windows, and super noisy old ac that doesn't even warm up properly.. that's what you will face. Staff is largely demotivated as all of them has been fired and therefore need to find a new job, sometime after decades of service. You may notice that the prices are going down and this is basically a going out of business sales. If you are not going for a suite that anyway are by far out of any acceptable modern standard, you risk to spend your nights in a nightmare. Our rooms had a major problems and we have been upgraded...After five hours ... Defenitely a non go.

Cathy B
3 years ago – Google

10

Beautiful, historic hotel with a great location and excellent service. I have stayed here in early January with my daughter over the last two years. I was hoping to make it a tradition as we have enjoyed both the terrific service we've received and the beautiful architecture and design. So disappointed that it will no longer be an option for us to enjoy or recommend to others. Enjoy it while you can!

Nick Crush
3 years ago – Google

10

The staff and service were excellent. They went above and beyond to make us and our four legged family member feel welcome and well taken care of. The location couldn't be better and the room was perfect. It's an older hotel and there's some visible wear and tear, but they're working on a big renovation and the price was very reasonable. I still love all the old intricate art deco styling. The only negative I really have is the Peacock Alley restaurant. We had a couple of disappointing salads with very overcooked salmon and mimosas. We didn't complain or send anything back, but we felt it was a poor value. I would absolutely stay at the Waldorf again, but eat elsewhere.

Matt Watkins
3 years ago – Google

9

Great experience and vibe. Would stay here again. Did you know? They claim to be responsible for Waldorf salad, red velvet cake and thousand island dressing. They also offer a walking tour a few times per week.

Chris Benitez-Garcia
3 years ago – Google

10

Definitely worth going if you're interested in its history. The property is aging and it's old... luxury of the 1950s id say. Still an amazing huge historic hotel! Service is spectacular, dining options and the location is wonderful. They're closing in February so make sure to get in before they do!! You will not regret it! TIP: Avoid floors 13 and 11, they're already starting construction on the 12th floor. Just an FYI!

Alex Rogers
3 years ago – Google

10

An amazing hotel which has echo's of yesteryear. The service was second to none and if fact started ahead of our trip with the Concierge helping out with bookings at various 'hard to get into' restaurants. We were lucky enough to get upgraded to a suite, which was huge, especially for New York. The rooms felt a little tired, when compared to newer hotels but don't let that put you off - they were still quite grand. Everyone, from the door man, to the bell hop and housekeeping were ready with a cheerful greeting. But the main star is the building itself, which is beautiful example of Art Deco design, especially the front lobby. Make sure you visit while you can.

Calista Hahs
3 years ago – Google

9

This is a nice hotel that has the fanciest women's bathroom I've ever seen. I loved admiring every bit of the hotel and its surroundings. The employees there are all friendly and hardworking. I had a wonderful time while staying at the Waldorf Astoria.

Rosina Hissaund
3 years ago – Google

10

Amazing! Went for my 30th birthday, the staff and service was amazing. The whole hotel is amazing. They have a number of bars in the hotel, my favourite was Sir Harry's Bar, then the Peacocks bar was my second favourite. The room was very spacious and really nice too. If you ask, they will also provide you with plug adapters, extra towels etc at no extra cost. It is also walking distance from a number of different food places and an amazing breakfast/brunch diner called luncheonette.

Gen Smith
3 years ago – Google

10

I went to the Waldorf Astoria to see Steve Cohen's "Chamber Magic" event (mind boggling if you'd like to know) and feel in love with the iconic piece of history that the hotel is. The lobby is breathtaking and their period piece rooms are luxurious. I was saddened to hear it will be renovated into condominiums beginning in February. What a shame.

Daniel
3 years ago – Google

8

Get there before it closes down. Great location an views. Good proximity to all of nyc and transportation.

Christian B
4 years ago – Google

10

It's the Waldorf Astoria! Old historical hotel, fancy rooms. Good location, great service, some really nice restaurants in the hotel. Their room service menu is amazing, especially in how they cater to a number of food allergies. They have gluten free pasta, bread, buns, muffins, etc etc. We had a lovely stay here.

Anon Ymous
4 years ago – Google

5

Had to stay here once and we did. The hotel and it's history is great but the staff not so much. I didn't have issues per say, but you don't feel appreciated at all. It's more like your cattle and the staff is here to move you in and out as quick quick as possible. The restaurant was fairly crappy too. The prices are redonkulous and the food is below average. Again, we wanted to have that memory - so go to the hotel at least once

Michelle Crooker
4 years ago – Google

9

The service was lovely. My husband and I had drinks before bed at peacock alley and our waiter was quite knowledgeable and friendly. The room did get a bit warm as the air was off for the season, but it was a very nice stay.

Mufffie Hampton
4 years ago – Google

10

I was thrilled when my sister in law told me we were staying at a 5 star hotel when we booked our little vacay to New York. I studied up on the history of the hotel going back to the 1800's..amazing ! I could not wait to get there and let me tell you ...I was NOT disappointed !!! The lobby is breathtaking...the reception desk employees were so nice and completely accommodating. The Bell capt. was adorable. Our room (double full) was spotless and the bathroom was huge. The robes to die for and the beds....OH, the beds were delicious. I kept thinking if I could just hide one sheet a day, by the end of my stay I'd be set. The hand lotion they have in the lobby restrooms is divine...I've even googled it and purchased some for myself. Can't say enough about this lovely hotel and it's employees. I hope to come back one day !! Thanks for a great stay !