Absolutely loved this modern, swanky hotel. My friend and I enjoyed a lovely cream tea service here.

Beautiful hotel with the most helpful staff. Afternoon tea here was gorgeous. Would recommend.

The attention to detail here is amazing. Our room was huge and very comfortable. Excellent breakfasts.

fantastic place ..great customer service ...we went for afternoon tea ,from a Groupon discount voucher ..the waiters were really polite and accommodating ..I can't highly reccomend it enough guys

Lovely place. Quite expensive but worth it. Friendly bar staff. Very helpful. Clean as you would expect. Quiet place to have a drink. Car park available in the hotel

Safe car park. Excellent location

Came here for afternoon tea a while ago. It's OK only. Nothing special about their afternoon tea or the selection at all. For a hotel in Canary wharf I expected it to be a bit more classy. Some of the teas were from teabags and not loose leaf which was not authentic. Also the scones were quite hard and possibly not fresh from the same day. The staff on the day couldn't tell us what each teas tasted like or what they were which was also disappointing. Wouldn't return here sadly. Wish it was better.

We had tea for 2 and was looked after by a gut called Ali, he was lovely, very polite and friendly and extremely helpful. Food outstanding.

Great staff and lovely afternoon tea

Nice location - looks even better when you walk in.

Great location, kind staff, loved the drinks and to top it off a scenic view from the comfort of my room. Will visit again!

No complaints clean nice room and friendly staff. Massive plus to the doormen/reception who kept track of our names!

The room, service as well as the location was perfect. Great staff member who remembered our names.

The room was absolutely gorgeous. Very well appointed. Door/lobby staff very gracious and accmodating.

Attended for an evening work social event. Very good food and nice ballroom area. The pool looked very impressive

Nice location for a conference. Easy to access by public transport, decent lunch with a good variety of options, and a nice conference room with a high ceiling.

I staid in a big room, well it was two rooms, it was very nice. Comfy bed, sofa and even office table. With a great shower. But would definitely be less stars if I had to pay as its very expensive

This one is a very nice hotel at the Riverside. Ask for the Riverside facing room rather than a room with the city view. The staff is very kind and friendly. I was travelling to London alone for the first time and Nelio Afonso (Guest experience Manager) ensured I knew what I needed to know about the travel. Helped me with the city map. I had a great time in London due to the courteous staff of this hotel. Sure to visit again.

Nice location but slow poor service from the Bar staff. The bar ran out of all beers at 9pm during a wedding. Surely a Hotel in anticipation of a large amount of guests would have ample supplies. All the bar staff looked like it was their first time behind the bar. When several guest required cabs at the end of the evening the concierge had no idea how to phone for a taxi and the manager had to come and talk him through the process. Disappointing.