Staycation At Shangrila Jakarta Really nice and lovely time we had, I was celebrate my beautiful daughter 17years old we had have fun and she really happy, thanks to Kartini waitress in the Satto Restaurant she helping us with Lovely and friendly ...see you soon and will come back soon 🤗💃

I came to Shangrila for a coffee time at Loby Lounge . Thanks to Joey, Jenny and Rosita at Loby Lounge , they are very friendly. And thanks to Romi concierge, he is very helpful. It was a good time.

Shangri-la has surprised me once more. The staff are very nice and the facilities are nice too. I had a fun time with family and friends. The rooms are spacious and are very comfortable.

Though it’s no longer a new hotel in town but it’s so well maintained. Shangri-La always makes you feel at home away from home. Its service is impeccable at every touch point. From the concierge to the service staff at the restaurants. Kudos to the management.

An old hotel but still very good due to extensive maintenance. It has a large swimming pool, kids pool, water wall, and all in good condition. There's standby guard to ensure the safety in pool. Perfect place to bring your kids. You can order beer by the pool, buy one free one during happy hour.
The food is also delicious.

One of most reputable hotels in Jakarta. It is located perfectly and their layout is amazing. It is just that this hotel is quite old already and it needs some renovation and upgrade. Ps: their restaurants are awesome

I had a fantastic experience at the Jakarta Shangri-La. The food was amazing with a wide variety of options. Check-in and check-out was smooth. The staff was very friendly. Live music in the lounge area was very nice. The exercise room was clean and had a lot of options for weights, machines, classes, etc. The pool area is amazing too!! I will definitely recommend to anyone staying in Jakarta and hope to stay there myself again in the future!

Great stay! hotel is super clean and efficient. Buffet breakfast (included) is amazing with lots of selections and changes everyday. Friendly and professional staff make the journey even more pleasant.

Lovely pool, and amenities. Bar items are on the expensive side. Recommend using Blue Bird taxi much cheaper than Silver Bird service.

The Five-Star hotel business in Jakarta is furiously competitive, but the Shangri-La seems to have most of them beat. The pool area and grounds are gorgeous. The staff is incredibly polite and attentive. There are 5-6 restaurants with different cuisines and prices but all are good. The rooms are modern and comfortable. Best of all the room rates are very fair.

We had an excellent stay at this hotel. Amazing and attentive staff, great pool, the executive lounge and perks were the best and absolutely worth it!!! I got sick and the staff took care of me well and the doctor came for a room check early in the morning which was so nice of her to do.

A WOW Hotel. Maintained very well. Easy to check in, request for a help, and other things.
Great pool.
Super comfy bed and pillows.
Clean bathroom.
Breakfast also OK.

My first time in a shangri la hotel and it lived up to all my expectations. Took upgrade to the executive lounges and was worth every cent.
Service was excellent and very personal. Our special thanks go to Septi who will be one of the reasons we will return. Top class

Old but very well maintained five stars hotel in town. Location wise not that strategic though, a little bit off from the protocol road. Love the buffet at Satoo restaurant.

Nice five-star hotel. I just dropped by here to pick up my family. The atmosphere and the architecture here is nice... Like it.

It's a wonderful sweet escape. spacious room with fresh flower, fruits, chocolate, they were small but sweet efforts that we appreciate.
one of the suite room benefit: horizon club access was nice.
the service from front office, the club, restaurant, to room service were great.
some furniture in the room and especially in the hotel restaurant (including Nishimura) a bit too old. need some refresh.
can't hardly wait to come back.

the front desk (Mega) very professional and she did the up-selling very well, so we decided to upgrade (from horizon club to junior suite).

The cleanliness is very good, just need more do a deep cleaning in the guest room especially the exhaust.

The kid's club not open, just open on Sunday according operator Staff (number "0"), just advice maybe it will be good if open during public holiday too.

Staffs were very well communicated (easy to talk to), the room was neat & very spacious (we loved the balcony) and the pool was awesome. a weekend well spent!
Need to add more option on the breakfast menus, we'd like to see more vibes on your menus like raw honey, real juices + bunch of Indonesian delicacies (sweets & cemilans)

My experience during the week long stay was great. The people were very courteous, helpful and kind. The chefs were great in accommodating my food preference on being vegetarian with Indonesian and Indian cuisine. The food spread in the restaurant was great.

The area with the most iconic landmark. The hotel itself is actually not so distinctive, so make sure you're not lost. The interior is top notch but looks aged. The security is pretty strict.

Loved the place, In the middle of Jakarta or 💓 of the city.

AMBIENCE IS QUIET GOOD. Place is always full, Despite of 5 🌟 Hotel, It is still very Cost effective. It cost you aroung $150 per night which is quite surprising for me. As the value of Indonesian Rupiah is quite low, which makes this hotel one of the best property in the town to stay.

*Indian Food is available here.

* Sea Food Lovers, Too many options for you here.

Beautiful interiors. Very kind and hospitable staff. They helped us put up a great event for our corporate. Great food. The BATS bat downstairs is fabulous hangout.

Staff was extremely helpful and the facilities are top class.

The only thing I could mention as "it can be improved" is that the room keys are of type "magnetic band" and you need to insert these to open doors and operate the elevator. As you can see, if this is the only thing I can mention, this means that the rest is at very high standards. Magnificent breakfast, comfortable bed, ample bedrooms, very kind staff ...
Definitely, a place to return to.

This is an awesome hotel. I would recommend this hotel anytime. The service is exceptional and the food is good. The hotel is clean the staff are helpful. The hotel is beautiful as well. Very family orientated!
Love this hotel

Top class hotel with great amenities and excellent staff. Pool is nice and big as well. The reason I knocked one star off is because the club lounge is more like a children's play room than a business lounge, which really should be addressed by management. If you aren't staying in a club room then that doesn't matter though.

5 star restaurant with a 5 star staff. Very clean, very helpful. There's a nice garden by the pool to sit down have a cup of tea after work. The place to go if you want to spoil yourself.

We just left the hotel after a three day stay for business. We travel often, so we experience a lot of hotels worldwide. This hotel will remain in our hearts and minds as a favorite. Every single interaction with staff was professional, friendly and helpful. They even brought a cake to our room for my husband's birthday. We thoroughly enjoyed the breakfast buffet with top quality food from around the world. My husband even found his favourite buns from Germany, and they were just as good as the ones his mother makes. The huge outdoor pool is divine and open until 10 at night and the gym is open 24 hours. We didn't use the workout equipment, but we did use the whirlpools and sauna. All were very well maintained and beautifully decorated. I can't say enough about the staff... I left feeling like I had made friends.

Overall experience is fantastic. People are very helpful n service is very prompt n thoughtful. Every aspect is excellent except for bedsheet n pillow case. No stain but there is no fresh linen smell

so beautiful place..
seminar di satoo garden ac-nya dingin banget.. di luar juga hujan.. pemandangan lumayan, deket swimming pool.. bisa buat relaks saat break seminar..
restaurant ok punya, bermacam makanan, makan besar, dessert dan buah-buahan lengkap.. hanya saja minuman kurang bervariasi..

It's always a pleasure to stay at the Shangri-la - by far my favourite hotel in Jakarta, and Indonesia for that matter. I celebrated New Year's Eve in BATS and was, as always, superbly looked after by Paul and his excellent, super-helpful staff. A very, very enjoyable stay!

Love to go to this hotel. Very cozy, great service too. Find it always like your home. Their buffet restaurant also taste great too. Really love their outdoor space (outside the restaurant) especially at night. Really nice. Definitely will come back again for stay or having dinner again

A great 5-star hotel in the middle of Jakarta. The restaurant offers great varieties of food with decent taste - Seafood, Indian, Chinese, Western, Japanese, and local Indonesian.
The garden is also a nice spot to spend time at. Outdoor swimming pool is situated by the garden.

A very high class hotel in town. Best service and so friendly staff. Classic and elegant style. The main course is OK, but the dessert is the best.

They have quite big grand ballroom for event with good sound system and lighting. Also love the interior.

High class hotel.
Saat memasuki kawasan hotel harus melewati security check. Semua kendaraan diperiksa dengan bomb detector dan anjing pelacak. Tenang, anjingnya baik kok sama manusia asal jangan diisengin.

Staff hotel ramah dan proaktif.

Fasilitas musholah bersih, wangi, tapi ruangan untuk wanita terlalu kecil. Meski begitu semua sajadah dan mukenanya bersih dan bagus-bagus.

Awesome pool and secluded little garden areas in what is an absolutely hectic part of the city. Would definitely go back there again. Good for couples and families, as well as a base for a business trip if you are that way inclined. Prices are pretty consistent with what you would expect of this hotel chain across South East Asia.

One of the best hotel in town. Big swimming pool with good restaurants inc. Satoo. Friendly staffs, huge lobby... the room itself is also nice and convenient... love it

Really like this hotel. The staff are all so friendly, from the upper management to the security guards everyone seems to be happy to work here.
The breakfast is amazing. The pool is beautiful and the Gym is one of the best hotel gyms in Jakarta.
Hope to stay here more often.

Very friendly staffs, good selection of restaurants as well. Hotel security heavily guarded at the entrance so no worries on safety of hotel.

Gym space is huge and the pool is big as well.

Nothing to complain against this hotel. Spacious room, great air conditioning. Very helpful concierge who helped tying up my package box.

Definitely great breakfast with lots of varieties of food.

Will definitely come here again if given the chance. Recommended hotel

This hotel is wonderful. It has a great infrastructure and I loved the international restaurant. It offers a wode variety of food that I just don't know where to start. The gym is awesome with a great view of the pool.

One of the legacy five-star hotels in Jakarta, and still live and kicking. Check out Satoo, for its great buffet. The pool is also large and great to bring in your family. Very few hotels now in Jakarta have that kind of large pool.

Efficient check-in, superb room with king size bed, shower and tub. Perfect! The breakfast was wonderful with one exception: our waitress asked us if we wanted coffee and never came back. We asked two other people and only got one a cup for one of the two of us. Finally, a waiter brought us a pot like so many others had.

I go to Bats - clubbing site in this Hotel in weekend. Perfect location to get full live music with foreigners band! Update price of entrance fee 170,000 IDR You will get free drink and dance all night till 2 a.m ;)
Enjoy the beat!

This Hotel is great for almost all purposes.
If you plan a business trip or pleasure visit you will be very satisfied with your stay. The employees are very friendly and helpful. The hotel facilities are more than what you need. The location is great.
It is an expensive hotel but definitely worth it.
Enjoy your stay...

The hotel itself is a bit old, but the quality of the facility has enabled it to stand the test of time. Spacious, plenty of marble and a nice busy vibe. The staff are very attentive. By way of example, I had some laundry done, my tennis shirt was folded into cardboard backing like new, with a ribbon around it... impressive. The breakfast buffet is huge and it has 4 different restaurants.

Clean room.. Great food... Very kind nice helpful staff... Nice pool... Very luxurious facilities in all aspects ... One of the best hotel in Jakarta... Had so much fun there... Many thanks for you ...

New renovated room. Love sato restaurant. Love BATs. Sales team very helpful and accomodate our needs..

Very well maintained hotel, with one of the largest pool in Metropolitan Jakarta (for 5 stars hotel). The facilities are well maintained, one of the best gym equipped hotel, with plenty of bottled water, infused water, and towels. Also have a very large locker room. With sauna, steam, jacuzzi (hot and cold). We stayed at club horizon room during Hari Raya holiday week, so the hotel was very crowded, but the staff is still keep up the standard very well. The club itself is spacious, they were able to separate the room between the family with children and adults, so they can controlled the ambiance during cocktail hours. Overall, definitely going to return for weekend escape.

Great hotel with an okay buffet (Satoo). Some of the dishes there were pretty good, but overall quality was only okay. However, they often have deals, which is quite valuable if you consider the quality you're getting from the deals.

The services are good, very professional. Also love the food, they make it look very interesting and yummy. The room is clean and neat, not too big but perfect. We can swim under the bridge of the swimming pool. It is made in organic shape unlike other pools.

The Shangri-la Hotel is truly a 5 star hotel. Wonderful swimming pool, service that is a dream, and the rooms are a blessing. The breakfast alone had more options than I've seen. From Indian to American to Japanese to whatever. It was something I won't ever forget. I traveled all the way from Oklahoma, USA to attended my brothers wedding here and it couldn't have been more spectacular! Well worth the 30 hour flight. If ever in Jakarta again, this is where I will be staying again.

After visiting Jakarta many times, and always stayed in different hotels; Finally one of our guest from one of EU country said: No comparison against this hotel. Best room, best fitness center, best food.

Still one of the top 5 stars hotel in Jakarta. Ballroom is great for big functions and exhibition. Lobby lounge is perfect for meetings.

I attended their lounge, ball room and function ball, all with high standard service and huge space for big event. English speak staff and excellent service

Went there for the evening buffet-it was awesome, recommended!

We stayed there for 1 night, the room is perfect. We ordered the suite room, it's very clean, and the view is nice, everything is really good. You should give it a try! :)

Great hotel, but the location is a bit far from everything. Also, the breakfast isn't as good as Hotel Mulia

Quite old hotel but still nice, have a good food and large banquet. Still a good place for weddings

This is our last for 4 nights here for Asian Elephant meeting. It has cozy room, extra strong showers... 😁.. with various breakfast choices.

Great hotel with great facilities and nice lunch/dinner buffet in Satoo Restaurant. Newly opened JIA is also a must try upscale chinese resto.

A very good and recommended hotel
Best breakfast selection for hotel type...
A cozy swimming pool with small kids waterpark

One of the best hotels in Jakarta, specialy the the nice staff attitude, facilities ,services location . Huge swimming pool plus on the side kids attraction play yard.silver and golden taxi service around the city and to form Sukarno jakarta airport.nice three Resturants.

Haven't spent a night here but based on the events I've attended on this place, the restaurant and meeting rooms offer excellent service

Very expensive for 1 night. But it has a huge room and clean bathroom. IT IS A 5 STAR HOTEL OKAY.

Strictly security for poor looking people but good high quality services for rich looking people

Faboulous. Last weekend was my grand daughter birthday. She's 5 years old. We were in 1007, 1010 & 1011. She was very happy with the mini waterboom. Hope we can spend one more night. Thanks.

This place is awesome! I spend my day at here and it's just amazing! The pool and the room are clean, and the variation of food are amazing!

I came here to have lunch break in Satoo restaurant. Delicious foods. You can choose between western, indonesian and japanese foods here

Great hotel from there friendly staff, clean rooms, great spa and delicious food in room dining and the restaurant they got.

Nice hotel, nice room Dan nice Pelayanan

Fancy schmancy overpriced hotel for wealthy people. If you got the money go for it. I got the room paid for, so lucky me. Your typical 5 star standard room though. So I guess its pretty neat when its free.

Fancy schmancy overpriced hotel for wealthy people. If you got the money go for it. I got lucky someone else paid for the room. Your typical 5 star standard room though. So I guess its pretty neat when its free.

a great hotel! when you entered the lobby the furniture inside is really nice, the room is very pretty with a nice view at night looking for looking at the city lights

Very cozy and nishimura japanese resto is a highly recommend resti with good quality food and fair price

Can't go wrong with any Shangri La hotel I guess. This is a beautiful hotel in Jakarta, very friendly staff and excellent facilities. Clean rooms and superb food. Tropical garden on the way to the pool and an exquisite pool.

Superb hotel! I've only attended events here, but their ballrooms are quite decadent. The staff is helpful and the security is tight. The deli offered reasonably priced buns and breads during the events I attended. For coffee, you might try theirs, or walk next door to Starbucks.

There are other facilities - a lobby lounge, a bar (Bats), and the usual upscale hotel fare. Would be a great place to host a wedding as well.

conference room nya oke, cuma masakan nya bad!

Shangri-La lives up not only to its brand, but also to its name. A classic hotel with a touch of class and elegance that define luxury.

The hotel definitely deserve its 5-star rating, equipped with spacious rooms that accommodate a family of two adults and one child comfortably. It also comes with various other facilities and amenities. One, in particular, that my 5-year old looks forward to is the Sunday activity for kids. Guest services are top-notch. Staffs are very helpful and courteous.

The security for the hotel is very tight given recent incident to international hotels in Jakarta.

Most reviews have praised highly the hotel breakfast buffet for the variety and quality of the food.

Price is definitely on the high side of the spectrum, but given the quality of the rooms and services provided, it's money well spent.

Overall, it's definitely one of those hotels that almost any travelers will appreciate be it for business or pleasure.

This hotel fits the bill if you like hotels which have a plush, wooden ornate feel to their ambience. I would not call it dated, but old fashioned classy.

Isles and rooms are well spaced with its classic design. Even their lifts have embroidery padded into them with golden brass doors.

Very tight security, large garden at the back with a big landscape pool that you can swim to your hearts content.

Breakfast Buffett has everything you can imagine.

Tried the Japanese restaurant which was decent.

BATS bar is well... Just like any hotel bar in Jakarta.

Only thing to note is this hotel is not connected to any shopping mall, so you'll need to travel out again to go anywhere... Something to consider in Jakarta traffic

I love western and indonesian food at sato restaurant in shangri-la hotel!!

Comfortable rooms, good gym, moderate swimming pool, delicious food

Nice experience !! Good seafoods

Cozy hotel, one of the best in Jakarta. An OK pool for family. Gym is medium sized but quite well equipped. Restaurants and bakery are superb.

Nice hotel, fruits available in room, and well designed swimming pool. A lot of delicious foods in Satoo restaurant available for breakfast. (late review, been here last year)