 5 940則評論

Embassy Suites by Hilton Orlando Downtown

191 East Pine Street, Orlando, FL 32801, United States 地理位置

Embassy Suites by Hilton Orlando Downtown

該物業為100%。禁煙
大使館套房奧蘭多 - 市中心酒店便利地坐落在市中心的佛羅里達州奧蘭多市的心臟地帶。我們的酒店坐落10英里距離奧蘭多國際機場從佛羅里達AM大學的步行範圍內,距離奧蘭多橙縣會議中心只有短短的車以及頂級奧蘭多度假目的地,包括奧蘭多海洋世界環球影城佛羅里達州奧蘭多安利球館主場奧蘭多魔術隊的內沃爾特迪斯尼世界和奧蘭多藝術博物館。
大使館套房奧蘭多的客人 - 市中心酒店住宿在寬敞的兩居室套房,並獲贈熟到訂單早餐和夜間經理*的接待。高速上網也是整個酒店都提供額外收費。班車可​​以先來先服務的基礎上,免費交通服務,並會帶你到目的地酒店的三英里半徑範圍內。
在佛羅里達州奧蘭多的便利的繁華地段舒適的客房和優良的服務 - 我們一起在使館套房奧蘭多 - 市中心的酒店。

Located within the Central Business district at Lake Eola. Steps away from Thornton Park including trendy boutique shopping, salon and spas, Central City market, and upscale and casual dining. Walking distance to Church Street Station nightlife and downtown churches. Near Amway Arena (home of the Orlando Magic), Orange County Courthouse, Mall at Millenia, Bob Carr, Expo Centre and Citrus Bowl Stadium. Surrounded by 12 restaurants within walking distance.

客房

飯店

  • 互聯網
    免費無線上網
  • 筆記型電腦在公共區域高速上網
  • 公共區域無線互聯網連接
  • 大眾運輸
    免費機場接送
  • 店內停車場
  • 停車場
  • 安全停車場
  • 火車通道
  • 交通服務 - 當地
  • 交通服務 - 當地辦事處
  • 代客泊車
  • 前台
    24小時前台
  • 行李擱置
  • 提前入住
  • 迅速辦理入住
  • 迅速辦理退房
  • 前台
  • 提供延遲退房
  • 離崗工作
    商務中心
  • 書桌配有電源插座
  • 影印中心
  • 一般
    空調
  • 直撥電話
  • 暖氣客房
  • 室內走廊
  • 禁煙客房
  • 私人浴缸或淋浴
  • 公共區域空調
  • 飯店服務
    24小時保安
  • 取款機
  • 消防安全標準
  • 全方位家政服務
  • 吹風機
  • 家政服務 - 每天
  • 燙衣板
  • 洗衣/代客服務
  • 公共廣播系統
  • 保險箱
  • 保安
  • 代客清洗
  • 喚醒服務
  • 餐廳商店
    禮品/書報亭
  • 與他人同行
    歡迎兒童
  • 兒童遊樂區
  • 可攜帶寵物
  • 遊樂場
  • 無障礙設施
    無障礙設施
  • 電梯
  • 活動
    會議設施
  • 晚間招待會
  • 會議室
  • 環保設施
    參與當地社區

客房

  • 通訊
    高速互聯網連接
  • 多線電話
  • 免提電話
  • 兩線電話
  • 語音信箱
  • 寢具
    嬰兒床
  • 沙發床
  • 浴室
    浴室設施
  • 浴室電話
  • 浴盆
  • 浴缸/淋浴組合
  • 餐飲
    咖啡/茶壺
  • 全套廚房
  • 廚房
  • 小廚房
  • 冰箱
  • 調酒櫃桌
  • 娛樂
    所有新聞頻道
  • 有線電視
  • 提供CNN
  • 免費電影/視頻
  • 報紙
  • 商務
    複印機
  • 數據端口
  • 書桌
  • 書桌和檯燈
  • 電話附留言燈
  • 一般
    房內獨立空調控制
  • 鬧鐘
  • 火災警報
  • 熨斗
  • 禁煙
  • 可調節的暖氣/冷氣系統
  • 煙霧探測器

娛樂

  • 游泳池
    溫水游泳池
  • 室外游泳池
  • 游泳池
  • 泳池
  • 身心之暢
    按摩浴缸
  • 渦流按摩浴
  • 渦流按摩浴缸
  • 健身房
    24小時健身中心
  • 心血管鍛煉
  • 健身房
  • 健身中心
  • 舉重
  • 運動
    高爾夫球
  • 慢跑跑道

餐飲

  • 膳食計劃
    餐廳供應早餐
  • 自助早餐
  • 免費自助早餐
  • 免費全套美式早餐
  • 特別關注
    免費雞尾酒
  • 免費晚宴
  • 免費客房內咖啡或茶
  • 大堂咖啡服務
  • 迎賓飲料
  • 服務
    客房服務
  • 綠色食品
    在地當季食材
  • 餐廳商店型態
    雞尾酒酒廊
  • 休息室/酒吧
  • 餐館

早餐

  • 免費自助早餐
  • 免費全套美式早餐
  • 自助早餐
  • 餐廳供應早餐

住房政策

  • 入住時間: 16:00
  • 退房時間: 11:00

取消政策
所有預訂都必須是已取消24小時入住前HOST的時間,如果此預訂已取得電子方式請取消IT電子方式避免混亂和沒出現BILL。政策隨時可能更改。

一起同行者

孩童政策
兒童18歲及以下留在同一間套房與父母免費的。

允許寵物需事先詢問。
$75(1-4n),$125(5+n)2petsMax,dog/cat only

服務語言

  • 英文

禮賓小貼士

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

迎賓場地容量

  • 會議室數量: 12
  • 客房數量: 167
  • 最大會議室面積: 5564 sq. ft.

停車場

  • 店內停車場
  • 停車場
  • 安全停車場
  • 代客泊車

設施

  • 保安人員
  • 最大容納人數

自然環境

物業的環保行動

環境挑戰對世界各地的人們和生態系統的福利產生影響。我們努力在我們的價值鏈盡可能高效地運作。對於低碳未來,我們減少和監測能源和水的使用。由於我們的承諾,我們減少垃圾填埋場的一部分,我們已經創造了廢棄物的全面戰略,並與世界自然基金會合作,以降低我們的運營和供應鏈中的食品浪費。負責任的採購有差別:我們當地採購商品和服務成為可能。


  •  在地當季食材
  •  參與當地社區

認證

ISO 14001

ISO 14001是國際公認的標準,概述瞭如何建立有效的環境管理系統。它旨在幫助企業在不忽視環境責任的情況下保持商業上的成功,例如:•不斷提高環境績效•遵守本地和國家法規以及所訂閱的其他要求•防止水,空氣和地面污染危害•控制和優化水和能源消費•促進廢物回收和恢復•提高員工之間的環境意識,並訓練他們在活動中採用良好實踐•使用生態標籤的家政產品•使用可持續林業認證的紙張

ISO 50001

ISO 50001基於持續改進的管理系統模型,也用於其他眾所周知的標準(例如ISO 9001或ISO 14001)。這使組織更容易將能源管理集成到他們改善質量和環境管理的整體努力中。 ISO 50001為組織提供了一個要求的框架: - 制定更有效利用能源的策略 - 修復目標和目標以滿足政策 - 使用數據更好地理解和做出有關能源使用的決定 - 衡量結果 - 審查如何很好地了解該政策有效,並不斷改善能源管理。

最有幫助點評 9 40則評論

the client
4 年 前 – Google

9

This was my 2nd time in this hotel, I had to come back with this unexpected circumstances, but let me tell ya, I can see ya very employee with a mask, the desk has sings that it has been sanitized and covered for the next guest, I didn’t get the chance to see some of the workers like the young girl at the bar, Steve is always great greeting Us and making sure we our night is great, jonas is great as always, my daughter was reading in French and he come and start talking to her in French too, he helped us at the desk and the bar as well, anyways the room very clean and the sanitary standards are taking place like the covers for the remote etc..
Loved the breakfast as always, can’t wait to come back here again with a better circumstances.
Thanks again Lori

dean nut
4 年 前 – Google

9

Great time,in Orlando. The balcony view is definitely worth the extra couple of bucks.. Overall a 5 star 🏨 all the way around.

Margaret eidt
4 年 前 – Google

9

Hotel very clean, staff very friendly and helpful!! Len at the bar was phenomenal!!! Rooms are spacious and beds very comfy!!! First time staying here and will recommend this hotel to friends and family and definitely come back!!! Parking is pricey but gotta take the good with the not so great. Overall great stay so many places within walking distance!!!

Anita Canada
6 年 前 – Google

9

Love the customer service they go out their way to help you. You get free breakfast every morning. And happy hour at night drinks are cheap 😁😎

Hilary Gunning
6 年 前 – Google

9

My husband and I booked a room here because it was in the heart of downtown Orlando and within close walking distance of The Social music club. Although the hotel was undergoing some renovations to their atrium at the time, they didn't have any impact on the comfort of our stay. The staff were immediately warm and welcoming upon arrival and were sure to tell us about the upcoming happy hour at 5:30, which included light snacks and complementary house wine, beer and well liquor drinks at the hotel bar. The included buffet breakfast the following morning was outstanding - we both made a beeline to the omelettes cooked to order, fresh cut fruit, and oatmeal with loads of toppings, but all of the usual breakfast fare was there and the supply never seemed to run low. Our room felt spacious and modern and was spotlessly clean. I've stayed in many three star hotels, but the staff here made it feel like a four star experience. I wouldn't hesitate to return.

Erik Berry
6 年 前 – Google

5

Typical of an Embassy Suites, the rooms are large and accommodating, with a separate living room and bedroom area. Bath is spacious and well appointed. This particular hotel is under construction for the breakfast area, so one of the conference spaces is being used. It's not up to the standard that I'm used to from an Embassy Suites though - things often run out and take longer to replenish, lines are long, etc. The restroom near the bar was completely out of paper and I had to tell the desk. Requests for things for the room sometimes had to be made multiple times. Things like that were disappointing and make me leave the review at 3 stars. Hopefully when the renovations are finished, they can get this property back on track.

Erica Otero
6 年 前 – Google

8

Stood here for the Forth of July just to be in Downtown for the fireworks. It was so worth it!! My room was very clean and crisp. Visited the bar and received good customer service. I have to mention the over priced pizza from room service. It was not worth the money. They didn't give us an plates, napkins or utensils with the pizza. But everything else was great. Friendly staff

Tasha Renee
6 年 前 – Google

8

The breakfast was great! You have omlettes made to order with choice of toppings. The rooms were really clean and spacious. Staff was always helpful. Parking was okay. And complimentary drinks on select days!

Tristan
6 年 前 – Google

9

Outstanding experience. This hotel is walking distance to downtown. Valet attendant was great. You can valet or self park across the street. Front desk was friendly. Room was easy to find and was nice and clean. I had a view of downtown. Complimentary happy hour 530pm to 730pm was well needed. Bar tenders were very attentive. Complimentary morning breakfast was good. Cereal, breads, waffles, eggs or omelets made to order, breakfast potatoes, bacon, fruits, milk and juices etc.

Mercy Smith
6 年 前 – Google

9

I can't give it more starts even if I tried. The best experience ever at an Embassy. Checked in a d heard magic to my ears. Complimentary drinks for 2 hours...and the real drinks. I had sangria which OMG, left me trying to see if I can do this every weekend. The rooms the food and the location.

Arzina Ali
6 年 前 – Google

10

Stayed at this Embassy for an event this weekend. I would say the hotel is awesome, some staff is nice and some are just eh, rooms are HUGE, and the toiletries are on point. There’s come breakfast - which is very huge variety. And there is complimentary beverage happy hour everyday from a certain period of time. Besides the elevator being super slow, I would say this was a very pleasant stay!!

Ivan Levy-Hara
6 年 前 – Google

9

Great service. Steven at the front desk saved the day after I made the wrong reservation dates. The rooms are great and I believe are in the process of being redone. No complaints here. Great value

Christopher Schrader
6 年 前 – Google

9

Stayed overnight here on Saturday for an Orlando City soccer game. The hotel is in a great location and within walking distance of everything downtown. The hotel is clean and the rooms have been recently renovated. All in all, had a wonderful experience staying here.

Kylie White
6 年 前 – Google

10

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around...

We were in one of the recently updated rooms which was great. The staff was friendly and helpful. The breakfast was included and we had a number of good choices including omelettes made to order; and the food was tasty. It would be nice if they had a few more fresh fruit options and better bread options. The parking and valet experience could have been better; cramped driveway didn't give them much room to work with.

M Johnson
6 年 前 – Google

8

We stayed in the two bedroom suite. Overall it was average. The size was big enough but the beds were small. The lobby is nice, all rooms overlook a central indoor courtyard. Breakfast is included the only cost being you can't sleep in due to the noise. We stayed on the 2nd floor and breakfast is extremely loud. I don't know if that is a problem on higher floors. Self parking is 15 dollars while valet is 23. I would self park just because the parking lot is across the street so it takes longer to valet.

Rosalind Thomas
6 年 前 – Google

9

Hotel was an older hotel that was under going renovations but these make the best Embassy stays because they are larger. The bartender during Happy Hour was the greatest. I am planning another visit soon and will definitely stay there again.

Jose Palacios
6 年 前 – Google

8

Recent renovations to this site made my kids and I week long stay good.
Due to recent renovations, doors were not able to close correctly, sink faucet when turned on water sprayed around the bar sink area and wet the bar. The microwave was a bit in the small side to heat anything bigger than two pizza slices.
Due to the location of the hotel parking was charged to the room and was paid at our departure avoiding a seamless check out.
A pool was available but due to outbid the norm cold front the pool was not enjoyed. Perhaps running warm water may have helped guests put the pool to use.
Breakfast was great every morning! Between eggs, cereal, waffles, several daily fruit and yogurt, waking up was the easiest meal to plan for.

mycondamic
6 年 前 – Google

10

Clean room, great location lake eola is the best, Amway center is a few blocks away, Buhda has a secret haunted bar with specials before and after games on your way. Another club blocks away has no cover and two roof top bars! Best place to stay and great breakfast!

Djuna Perine
6 年 前 – Google

10

Great location located downtown Orlando. I stayed in one of the newly renovated presidential suites on the 6th floor. Room is very spacious and well appointed there are two bathrooms, one with jacuzzi. Big T in the living room , about 50 inches. We ate at the hotel restaurant, generous portions and food was very good. Lots of outlets and a mini kitchen, no stove but there is a fridge and microwave. We will definitely consider this hotel for future stays.

Ben Jackson
6 年 前 – Google

9

The rooms are, of course large. Modern feel and very clean. Front desk staff were efficient and helpful. Overall a great stay.

Marty Fried
6 年 前 – Google

10

We were in one of the recently updated rooms which was great. The staff was friendly and helpful. The breakfast was included and we had a number of good choices including omelettes made to order; and the food was tasty. It would be nice if they had a few more fresh fruit options and better bread options. The parking and valet experience could have been better; cramped driveway didn't give them much room to work with.

Nicolle G
6 年 前 – Google

6

Decent. Hot shower with good water pressure. Pillows, soap, decor is all dated. Hot breakfast not bad; good selection. WiFi is stable. Staff is helpful, which is good. Key cards are awful and easy to get demagnetized. Overall, this hotel is not bad, but needs to get with the times

Marilyn Nelson
6 年 前 – Google

7

The location is fantastic with its proximity to Lake Eola and easy walkability to The Performing Arts Center. It is a great place to start for visiting the actual City part of Orlando as opposed to the tourist areas. The staff was attentive and very personable. The rooms are ready for an upgrade but that is in progress now as the floor above us was completely being redone. The lobby area was also undergoing extensive renovation. The place looked as good as it possible could considering the amount of construction taking place.

Joanna Basile
6 年 前 – Google

7

Great rooms and friendly staff. The complimentary breakfast was pretty good, as well. The only thing that could use an improvement is the availability of snacks and drinks for those of us working late into the night. The sundries shop closes at a certain point, leaving only the option of a limited-selection beverage vending machine (and the one on my floor was broken). Overall, though, it's a nice hotel in a great location convenient to downtown events.

Joe Murray
6 年 前 – Google

9

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around...

Convenient location right on Lake Eola, and just 5 minutes from I-4. Rooms are spacious and clean. There are some communication issues... I was there for a conference, but the front desk staff was unaware of it, and somehow the cleaning crew didn't know about my late check-out, and came into my room to clean. Otherwise, a lovely hotel with a beautiful layout, fun interior bar, and nice breakfast buffet.

Dana Gordon
6 年 前 – Google

7

Convenient location right on Lake Eola, and just 5 minutes from I-4. Rooms are spacious and clean. There are some communication issues... I was there for a conference, but the front desk staff was unaware of it, and somehow the cleaning crew didn't know about my late check-out, and came into my room to clean. Otherwise, a lovely hotel with a beautiful layout, fun interior bar, and nice breakfast buffet.

Brandon Rosenberg
7 年 前 – Google

8

The location was excellent for the conference, food and entertainment in downtown Orlando. Staff was friendly and helpful. The room was spacious and clean. Cleaning services were prompt and thorough. The walls were noticably thin whenever I had neighbors.

Alejandro Deza
7 年 前 – Google

9

Large suites with plenty of space to accommodate. Nicer views onto the downtown Orlando city centre. Wonderful happy hour for hotel guests, and great service all around.

Lindsey Lustig
7 年 前 – Google

9

Spacious and clean rooms. Very nice free breakfast. Good price for the location. Free happy hour cocktails. We really enjoyed our stay here.

Diane Frost
7 年 前 – Google

9

After hurricane Irma and having no power for days, I finally broke down and searched for hotel that would take my 2 dogs. Embassy Suites gratefully was able to accommodate. Wonderful staff, great room. Embassy is the only hotel I will be using from here on out.

Jim deBerjeois
7 年 前 – Google

9

The hotel is in a good location. The rooms are decent-sized and clean. Breakfast and evening reception typical of an embassy suites. Would definitely stay there again.

John Andrade
7 年 前 – Google

7

Good experience. Quick stay, but had a good swim at the pool (which was a little cold), excellent restaurant suggestion from the front desk, and tasty breakfast the next morning. Parking is confusing choosing between valet and self-park. Embassy suites feels like an older hotel property that isn't modernizing as fast as some other chains, but otherwise a good stay.

Ryan McCarthy
7 年 前 – Google

8

The rooms are ok. Breakfast is awesome. They have make to order competes. They also have free cocktails and snack from 530 pm to 730 pm every night. Tonight was pulled pork sandwiches and yesterday was meatballs.

Cindy Casler
7 年 前 – Google

10

My room was still being used when I checked in so they gave me another room and discounted me for the inconveniences, which wasn't... Love my room. Would stay here again they are so helpful and really nice.
Satisfied customer.

Jessica Miller
7 年 前 – Google

9

I absolutely enjoyed our stay. We had a horrible time getting down to the hotel and they made the trip well worth the aggravation. The majority of the staff did an absolute wonderful job of making sure I had all that I needed and gave me peace about my 5 teenagers being out downtown. I had to go to the store pretty late at night and security walked over with me just to make me feel safe. Front desk, bartender, valet, housekeeping, all did such a fantastic job. One of the members of front desk even comped me 2 free drinks just because I had such a rough ride down! I read on the reviews that parking is pricey and yes it is but it is downtown Orlando. I can't wait to go back under better circumstances. Thank you to all the staff. I sincerely appreciate all the effort you went though for us.

Ashlee Neese
7 年 前 – Google

9

Staff was amazing! Lynn, the bartender was awesome! Glen the valet was super helpful! Everything was clean and wonderful. We will be back!

John weddell
7 年 前 – Google

10

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a hotel on there and they had the cheapest rates around...

I love this hotel. The staff is kind and accommodating. I've never received a text from a hotel before but it's happened twice since I've stayed here. The hotel wants to know about my stay and if I need anything. That's unique. Also, the beds are very comfortable and the rooms are quiet. I've had no issues since I've been here. I love the location. It's center in Orlando/downtown. I'd recommend this location to friends and would rebook a future stay.

Brandon Cato
7 年 前 – Google

9

One of my favorite hotels in downtown. Fantastic spacious rooms and great service. The free drinks happy hour is amazing as well as the breakfast.

Carla Rench
7 年 前 – Google

9

Initially there was a mix-up with the room that we reserved, but then they upgraded us to the presidential suite. The bartenders were very friendly and they had a free app happy hour. There was a good breakfast in the morning. All the staff were very friendly. The room was beautiful

Nicole Sanders
7 年 前 – Google

8

Was there for a work event in one of their conference rooms, followed by happy hour. The room was a great size for our group and happy hour was also great. Private and yet open at the same time. I'm sure they will use again.

Jenny S
7 年 前 – Google

9

I had a wonderful experience booking and staying at this hotel. All the staff members were sweet and very accommodating. My room was clean and spacious and a quick walk to Church street or Amway Center. If it wasn't raining hard, I probably would of parked my car somewhere else as the valet fee is $23 (which is the average price for most valet parking in this area).

Greg Graziani
7 年 前 – Google

7

Great location. Right downtown. Priced at $200 it's about right. If you pull up to the hotel they charge you $23 for "mandatory " valet. You can park in the same lot on your own for about $10. Furnishings in my room were definitely showing their age. Pretty good overall

jennifer addington
7 年 前 – Google

10

If anyone is looking for a great deal on hotels you can check it out on HoteIRaven. com Booked a hotel on there and they had the cheapest rates around...

I love this hotel. The staff is kind and accommodating. I've never received a text from a hotel before but it's happened twice since I've stayed here. The hotel wants to know about my stay and if I need anything. That's unique. Also, the beds are very comfortable and the rooms are quiet. I've had no issues since I've been here. I love the location. It's center in Orlando/downtown. I'd recommend this location to friends and would rebook a future stay.

Jaymily Solano
7 年 前 – Google

9

Very nice place. Staff is friendly. Was there for a dinner with the Federal Reserve. Well maintained. Close to Lake Eola

Candygirl myluvof3
7 年 前 – Google

9

Great location, hotel has great hospitality and concierge services. Complimentary breakfast is awesome lots of options to choose. Will visit again

ro law
7 年 前 – Google

9

I love this hotel. The staff is kind and accommodating. I've never received a text from a hotel before but it's happened twice since I've stayed here. The hotel wants to know about my stay and if I need anything. That's unique. Also, the beds are very comfortable and the rooms are quiet. I've had no issues since I've been here. I love the location. It's center in Orlando/downtown. I'd recommend this location to friends and would rebook a future stay.

alesia wilson
7 年 前 – Google

9

My husband William and I stayed there last weekend 3/10-3/12. We needed an early check in and Emily at the front desk was able to take care of us. We had a issue with the room once we got checked in, but the staff quickly corrected things. We had a fantastic time at the jazz festival on friday and saturday. The breakfast was amazing, it had a wide number of options. Throughout the stay Emily keep in contact with us, making sure we were having a good stay and seeing if we needed anything. We had a wonderful time at this property, with the great customer service from Emily and the staff!

Danon Law
7 年 前 – Google

10

Had a nice wide open lobby. The lobby bar was nice and staff was super friendly! Even had a free happy hour!

Christopher Schrader
7 年 前 – Google

9

Only stayed one night, but it was a great experience. Good location, clean rooms, and all the amenities you could need for a one night stay. Highly recommended.

Jon Meyer
7 年 前 – Google

10

Very nice rooms in a convient location. Didn't get to take part in it but the cocktail reception time is a nice touch. The complimentary breakfast was great with so many choices. This is a great hotel if you need to stay in the downtown area.

Joey Metz
7 年 前 – Google

8

Great place to stay if you're hanging out downtown or in the Amway area. Breakfast is always delicious and the free happy hour is the best! Every room is a suite (obviously), so there is always plenty of room! We will be back.

BAUTZ BASTYR
7 年 前 – Google

9

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around...

am a native resident of Central Florida who travels approximately 100 to 200 miles daily for work. Friday January 13th, 2017 , I valet parked my vehicle there as I sometimes do for safety. After socializing , I decided to attempt to get a room so I could avoid driving at such late night hour. At 2:45, the front desk ran my credit card twice, claiming that both times had been declined. The first charge was for $212, and the second for over $230, which again the lady at the front desk claimed was declined. In total she scanned my Chase card three times (even though I'm an AAA member and requested a walk-in rate). Since I was rejected I paid the valet staff and drove home. Turns out the hotel DID charge my credit card even though I left without a room. The possibility of someone having stayed in a room with my card information is overwhelming and I feel a bit betrayed. Kindly process situations like this with more finesse. The funds were there and I should have been safely in my room by 3 am. Mind you also those earnings may have been my only day's earnings, since I am a Massage Therapist and don't earn very much. Thank you for awakening me to all of the frivolous possibilities that happen at this Embassy Suites Hotel.

Lyam Mangual
7 年 前 – Google

10

Free drinks from 530-7? Awesome. Receptionist was awesome kept making sure everything was great but wasn't overbearing. Great room and perfect location

Malayka Gonzalez
7 年 前 – Google

4

I am a native resident of Central Florida who travels approximately 100 to 200 miles daily for work. Friday January 13th, 2017 , I valet parked my vehicle there as I sometimes do for safety. After socializing , I decided to attempt to get a room so I could avoid driving at such late night hour. At 2:45, the front desk ran my credit card twice, claiming that both times had been declined. The first charge was for $212, and the second for over $230, which again the lady at the front desk claimed was declined. In total she scanned my Chase card three times (even though I'm an AAA member and requested a walk-in rate). Since I was rejected I paid the valet staff and drove home. Turns out the hotel DID charge my credit card even though I left without a room. The possibility of someone having stayed in a room with my card information is overwhelming and I feel a bit betrayed. Kindly process situations like this with more finesse. The funds were there and I should have been safely in my room by 3 am. Mind you also those earnings may have been my only day's earnings, since I am a Massage Therapist and don't earn very much. Thank you for awakening me to all of the frivolous possibilities that happen at this Embassy Suites Hotel. Well wishes within the demography.

Adam Sanders
7 年 前 – Google

6

Older hotel, a bit dated decor, surrounded by a lot of boat construction. But friendly staff, comfortable bed, and a good breakfast. Would stay at again

Allen Forrester
7 年 前 – Google

4

Valet parking only, public parking $15, very loud at night being in downtown. Breakfast was great, only reason I gave it 2 stars. Beds were comfortable.

Rocky Plotts
7 年 前 – Google

9

Great Embassy. Clean, friendly and great location. Highly recommended for the area.

Victor A
7 年 前 – Google

7

Very nice also close to good fun bars

Andrew Marshall
7 年 前 – Google

6

Nice room. Good happy hour. But other embassy suites were a little nicer in comparison. Still a good experience.

Felicia Banks
8 年 前 – Google

4

We stayed here for our short Honeymoon trip this past weekend. When we checked in, we promptly received a gift bag from the hotel celebrating our nuptials. We thought that this was going to the start to a perfect stay. While our stay wasn't terrible, it was certainly unsatisfactory.

Our room's thermostat was set to 65 when we arrived, but the suite was warm. We waited for a bit but the air was not working. I phoned the front desk and was told an engineer would come up and have a look. After dinner, I stopped by the desk to get a report and was told that the engineer found nothing wrong. I walked away hoping the problem had resolved itself. It hadn't. Our room was stuffy and warm the whole visit. The air in the hallways and lobby were drastically cooler than our suite.

We were gone the whole day for Saturday. When we returned, I found bloody napkins on the floor on the way to the elevator. I notified the desk and a gentleman walked over, grabbed a clean napkin, and picked them up and threw them in the trash. Unfortunately, no cleaning materials were used to disinfect the area.

On Sunday morning, the breakfast buffet was under stocked and none of the hotel staff seemed interested in refilling the food. We ate early around 9 am.

I am unhappy because we paid more money to stay there for our honeymoon in a suite. This was supposed to be a treat for us. I feel the opposite.

KK T
8 年 前 – Google

9

This location of the ES is absolutely wonderful! We used their suite to get ready for our wedding and had our rehearsal dinner and morning after brunch hosted by them. The only downside is the slow elevators.

Jim Wellman
8 年 前 – Google

9

We stayed here as part of a wedding block. The staff at the desk and the valet were all very friendly. The hotel was packed, but my room was noise free. The inside courtyard has a nice bar serving food and drinks. In the morning they serve a great buffet style breakfast that was part of the room price.

MrMarti2003
8 年 前 – Google

7

great hotel at great location downtown at the small lake and not far from the cinema. Rooms are spacious and well equipped. I would prefer a thinner pillow but that's probably me but would be good to have choice of a thinner and thicker pillow since anyway two were provided. breakfast is good - not super rich but enough.

Chang Matuchi
8 年 前 – Google

10

If you're trying to find a really great deal on this amazing hotel I'd highly suggest booking it through the website HotelRaven. Com They have great deals for it on there! Such a perfect place don't have enough great things to say really!!!!

The room was clean and spacious. It was a little noisy due to the atrium-styled architecture, but that is kind of typical for a lot of Embassy Suites. The breakfast was top notch - omelettes, waffles, sausage gravy and biscuits, fresh fruit, and a yogurt/cereal bar. Also of note is the nightly manager's reception with free well cocktails and wine/beer. Good value for the price. REALLY SLOW ELEVATORS; take the stairs if you are in a hurry.

Erin T
8 年 前 – Google

8

The room was clean and spacious. It was a little noisy due to the atrium-styled architecture, but that is kind of typical for a lot of Embassy Suites. The breakfast was top notch - omelettes, waffles, sausage gravy and biscuits, fresh fruit, and a yogurt/cereal bar. Also of note is the nightly manager's reception with free well cocktails and wine/beer. Good value for the price. REALLY SLOW ELEVATORS; take the stairs if you are in a hurry.

Brandon Palmer
9 年 前 – Google

9

If any of you guys are looking for dirt cheap hotel deals I would check out HotelRaven. Com I saved a ton of money using that site.

Pretty big hotel for being in the downtown area. Great location and walking distance to bars. Shower was nice. Room was clean. Free happy hour from 4:30-7:30pm everyday with free drinks and small snacks. Complimentary hot breakfast buffet every morning as well. My rate was $164 for the night on a Thursday. No parking. Valet was $23/night

Areej Bukhari
9 年 前 – Google

7

Lovely hotel located in downtown Orlando adjacent to the beautiful Lake Eola. Rooms are spacious with great service. Complimentary breakfast each morning. Only valet parking available at ~$20 per night.

Veronica P
9 年 前 – Google

7

Pretty big hotel for being in the downtown area. Great location and walking distance to bars. Shower was nice. Room was clean. Free happy hour from 4:30-7:30pm everyday with free drinks and small snacks. Complimentary hot breakfast buffet every morning as well. My rate was $164 for the night on a Thursday. No parking. Valet was $23/night

Robert Gutierrez
9 年 前 – Google

8

I'm a Hilton honors diamond member. Enjoyed my stay here. Always enjoy the hot breakfast buffet. Great location in the downtown area. Walking distance to some great restaurants and bars.