Everything was amazing, from the room to the food and the facial and massage. Eva was very pleasant and Mark gave us complimentary champagne for my friend special 50th Birthday. That was so kind of him.

James and Jack served us throughout our meal and the service was exceptional
Would definitely recommend this hotel to any who wants to be spoilt

Afternoon tea beautiful terrace and the food is exquisate.

Perfect sandwiches a rainbow of desserts and handmade fresh warm scones.

Lovely staff

Fav tea cucumber and mint.

Returning for dinner.

Art work ambient.

Yachts on water

Room was big, nice to have a balcony. Didn’t have a river view as described. Was rung at 11.10am regarding breakfast and told we would need to be downstairs before 11.30am if we wanted our breakfast that was included with the room after asking about this on check in and being told someone would update us but didn’t. Loud banging from cleaners from 8am to 11.30am which is not ideal when you are trying to have a peaceful night away. Tried to email the hotel regarding these problems and still haven’t heard nothing back after 2 weeks. Not great..

Stayed recently in the Abingdon suite. The hotel staff was very friendly and caring. The hotel is clean and the room really spacious. Prices are great against the quality!!!! If you want an amazing escape from Central London madness, Chelsea Harbour is a great solution!

A friend and I had afternoon tea here in the main restaurant and it was great! We were greeted really warmly, the restaurant staff were very polite and welcoming. They were very accommodating with my food allergy and I got to have everything that was on the menu but made gluten free!
The view was lovely and we got to really enjoy it in peace without feeling rushed at all! The staff were excellent. I would highly recommend this hotel for afternoon tea and I would definitely consider staying here in the future. Very pleased all in all.

Went to conference type event in the event rooms downstairs. Room was well put together and coffee, tea and biscuits were provided. Staff friendly and area was well done up and nicely laid out. Great location by the harbour and perfect place to stay for a sunny weekend. Good transport links on the harbour and nearby overground station.

Exquisite views on the terrace overlooking the harbour. Helpful friendly staff. But it does cost £15 for 2 hour parking on the hotel grounds. Free parking on the street across the road though! 😉

Spacious, clean rooms with comfy beds. The restaurant there is delicious and their room service is great. The customer service is amazing! Can be tricking for Ubers to get there, so I suggest calling for a cab as they seem to be more familiar with that area. The only downside is that it takes about 30 mins to get to The City from there.

Air conditioning barely worked. Room service brought empty salt shaker. Average hotel at best.

From the perfect birthday surprise touches in the room to the taxi service guys keeping the secret location of my best friends 30th evening meal... This hotel experience has just made the trip so special and I can't thank the staff more for being so lovely and accommodating.

We have attended our friend’s kid birthday party in one of the conference rooms! Catering provided was quite nice, as well as the service! The kids had so much fun!! Even though, the hotel is nice, it is relatively old!

Great location and some of the friendliest staff I've experienced. Rooms are all suites, decor is a little dated but the communal areas and overall quality is first rate.

Nice few fans outside for the celebs attend information soccer aid. Not easier place to find

This is my second time at the hotel and it's wonderful. The concierge is very helpful. The room are suite-style with separate living and sleeping areas. There's construction going on next door, but it stops and starts at reasonable hours. And besides, you'd be hard-pressed to find a hotel in London that doesn't have construction going on nearby. Haha. Highly recommend this place.

Literally amazing. Staff go above and beyond to make you feel at home especially Franki on reception who has exceptional customer service skills, a fabulous smile and the ability to put you at ease, highly recommended!

Quaint location but poor view from, the, bar due lot of buildings around Excellent service though and food was good.

Beautiful location, tube station 2 mins walk away, very big hotel attentive and welcoming staff. Great views over the harbour. Didn't get to see any rooms as was there for a business function.

Love the concept... but a soulless place... need some soul, positive energy and life... the place is loosing it... do something.. save the grand Chelsea Harbour!!

Amazing atmosphere and terrace well priced and great service

Really nice hotel! I stayed here for the weekend and the customer service and experience was exceptionally good! Highly recommend :-D

Great 5 star place to stay. Great rooms . great value

Good 4 star but coffee is unfiltered, so ypu get a lot of grounds in your cup, a little repulsive

We had a fantastic afternoon tea there.
I want to thank especially Paul and Alan for their welcome and their care.
I would definitely recommend it

Gorgeous hotel and conference rooms. Massive bedrooms with amazing facilities. The staff are all very helpful.

Wonderful Hotel. My family has been using the hotel since it was first built 25 years ago. It has changed hands many times since then(Hilton, Wyndham, Millenium as it is now) but always remained a fantastic place. It has a modern, beautiful style and both the bar and Reatraunt and very good. The Bar is livley. On a friday and saturday there is usually either a saxophone, piano or other such type of musician.(I can't speak for other evenings) It is a livley bar with a good selection. The restraunt perhaps is under used but very elegant with white table cloths, beautiful food(Lobster Burger is my pick!!!)

The rooms are all suites. Very spacious. Helpful especially if you are staying for a longer duration. Also if you have young children and would need two rooms elsewhere, why not put them in the sitting room and stay at such a lovley hotel for effectivley half the price. There is a cloakroom and ensuite in most rooms but not quite all.

Leisure facilites and equally as good.

Truly though, the 'x factor' of the hotel is the harbour. It allows you to have a lovley view terrace to have a drink or eat on(plenty of smoking on the terrace remember though) and get away from the dense city.

Staff are marvellous and service is excellent. Moreover, there is no shortage of staff and they are never frantically running around, which I appreciate. Special thanks to a Bulgarian chap in the Restraunt who I have forgotten the name of.

AN exquisite place, very chilled atmosphere. I loved the bar ;) This place is definitely a highlight in my 2018 life-reel. It started me off in the right way. 😙

The food was generally good except for 2 of the meals, one of them was the stuffed chicken breast which was dry. I ordered the fillet steak to be cooked as medium and it was well over cooked. On the other hand the service was excellent.

Nice all suite room hotel. Slightly dated but overall great and excellent customer service.

Best value luxury hotel in London . Friendly helpful staff, generously sized rooms, plenty of parking and best English breakfast in town too

The hotels has only suites which is amazing. Great location close to Kings Road. Extremely friendly staff

Stayed overnight after a conference. Wonderful room and staff very helpful and accommodating. Drinks in bar are extortionate. 3 shorts and mixers were £40
I know it’s Chelsea but bloody hell fire! So if you’re staying bring a bottle with you.

Internet is bad. Leakage in ceiling, furnishings obsolete, breakfast not much variety

I have visited event at penthouse and was really impressed how gorgeus this hotel is. Plenty of helpful staff and great surrounding area.

Great location. Lovely rooms. Staff need customer service training. No turn down service and the food is definitely not 5* maybe a 3. Specially breakfast. Disappointing.

Went to a party in downstairs banqueting suite. Comfortable but uncluttered space. Not too many seats around. Beware of stairs down. They don't make it a clear division between steps and flat areas

They do a lovely afternoon tea here, the view is nice and the service is quite good. They cater well for people with special requirements, e.g. allergies, vegetarian etc and is good value for money.

Great hotel with a high level of service and decor throughout. Overlooking a private marina court yard offering peaceful views.
Fantastic hotel if visiting West London

Went for afternoon tea and service was fantastic and very friendly. We had a 1month old with us and staff were very considerate and helpful. The menu was different than the one online so a bit dissapointed not to have the eclair with matcha icing and bakewell tart. Scones, while tasty, wouldn't have passed GBBO standards as texture and appearance weren't quite right. Highlights were smoked chicken sandwich and pimms jelly

Another expensive hotel. Nice location but not good for local tube stations. High quality venue but I can think of several that are better. £5 for a coffee!

Visited the Chelsea Harbour Hotel for a professional event. Whilst the location wasn't the most convenient for me to get to, the experience once I'd arrived was worthy of the five star rating I've given. The rooms we were using had a great view of the harbour, the chairs were comfortable and placed with plenty of leg room. Perhaps most importantly, the food was great! All in all, an experience is be happy to repeat at any time in the future. Only wish I could afford to stay here as a guest!

Beautiful suite overlooking the harbour! 6th floor, gives a view of the London Eye in the distance. Very spacious and we'll appointed!

Had afternoon tea with a bellini. Lovely sandwiches and a range of tasty small cakes. Nice outside balcony area overlooking the harbour. Would recommend.

All rooms are suites and the location is perfect for my Family and those visiting Stamford Bridge and want an bit of extra luxury

The all-suite design is awesome! Restaurant is a bit pricy, but the food is worth it.

Lovely afternoon tea, beautiful surroundings and great service. Perfect afternoon and lovely food.

Went there for a wedding and venue was really nice. Did not get the chance to see much of the hotel but the room we were using had plenty of natural light

I was there for a wedding and it is a lovely venue. It has everything. The staff are wonderful and the hotel looks stunning. My only complaint would be about navigating around the area. The signage is poor and it's not clear at all which way you need to turn for what. Additionally, the parking is expensive as well as remarkably cramp. I think those are the only 2 let downs about my trip to the hotel.

Extremely helpful and friendly staff in a great location and fantastic rooms.

Staff were friendly and efficient. Everything was clean and tidy

Great plush venue for a wedding - nearest tube Imperial Wharf

Extremely comfortable and clean room with all the amenities I needed and more. The staff were friendly and helpful, and the food in the restaurant was excellent. Ideally located a very short distance from the tube station and Stamford Bridge.

Nice upper class hotel. Rolls and Bentleys parked upfront usually. Stylish, staff are friendly, and a lovely atmosphere overlooking the mini harbour. Came many times including drinks and food, and professional events and have never been disappointed. Although their prices are high its a very respected area along the river. There are restaurants and bars inside and close by around the area by the river. Many spectacular developments including Fulham Riverside are minutes away. Imperial wharf station is close by. The only downside is the barrier controlling Imperial road causes us a hassle everytime we visit.

I went for a hair cut, the salon was great but the reception at the hotel were not bothered to take to the salon so sent me out to go via the back to get to the salon.

Th e bar was a little empty, but that only made it feel more exclusive! Service was great, very friendly/helpful.

Very nice hotel. Large rooms. Even better since it cheap on a last minute deal.

Fantastic hotel, great location and brilliant staff. Will be visiting again soon. Thoroughly recommended.

Nice hotel, location is great right beside the over ground with easy access to all London attractions. Downside for us was the bar area, cocktails and bottles only no draughts, and very pricey. Also lacked any real atmosphere. We dined and had drinks throughout our stay at the waterside restaurant and bar which was lovely and right around the corner on the Thames. Concierge could do with some training on how to welcome and receive guests. First hotel we have have ever been to where there was no friendly chat or doffing of the hat from concierge. Did I feel this is a five star hotel? No. Would I stay here again..No!

Perfect setting for easy access to the Kings Road. The first room we were allocated had a strong smell of cigarette smoke and a used wet tissue on the balcony. Reception quickly changed us for a room of equal status which was far better and to their credit. Complementary drinks at the bat to compensate for the inconvenience. A good room, very good breakfast and would stay again.

Location cool, spa great not too busy. Breakfast was included but was over priced on the menu

It's taken me a long time to write a review for this hotel. I will most likely stay here every time I come to London. Great hotel, amazing views, close to public transit, and it is just a beautiful hotel.

Lovely hotel, location is great right beside the over ground with easy access to all London attractions. Downside for us was the bar area, cocktails and bottles only no draughts, and very pricey. Also lacked any real atmosphere. We dined and had drinks throughout our stay at the waterside restaurant and bar which was lovely and right around the corner on the Thames. Concierge could do with some training on how to welcome and receive guests. Did I feel this is a five star hotel? No. Would I stay here again..No!

On arriving the service was excellent, everything was smooth and the staff were friendly and helpful.
We stayed in a suite adapted for a disabled guest. Our room was clean. The bathroom was very attractive but the room itself, despite being a suite, was rather plain. Despite being a five star hotel there was nothing to differentiate it from a four or even three star hotel in terms of decor. There were power sockets all over the place, some of which had had plastic covers put over them and yet there were none next to the bed where you might want to charge your phone for example. The fridge door dropped when opened making it hard for me (and impossible for someone with limited hand function) to close. The clothes rail was so high up it was impossible for my wheelchair using friend to reach. The shower was equipped with a folding down seat and two hand rails but one of these combined with a large lip made it very difficult to transfer in and out of the shower. The shower caused more problems by being stuck on boiling or very very very hot. When we mentioned this to the staff on reception they helpfully said they'd send someone to look at it, whivh presumably they did, as the next day when we came to shower the shower was instead stuck on cold or semi warm.
The breakfast was perfectly decent with a reasonable choice in a buffet and optional extras.
All in all a nice hotel with good staff, but perhaps not the polished finish you might expect.

Room was great! Breakfast sadly wasn't what I expected. Only served scrambled eggs. No al a carte menu. Quite dissapointed really. The spa had a sauna and steam room but they neglected to mention men and women's is separate

Beautiful rooms, lovely hotel and friendly staff. Great service in the bar/restaurant. Good food. Spa and swimming pool facilities good too.

Beautiful exclusive hotel and dining, though the location isn't that great for walking around.

Just experienced their healthy club, which is in a quiet area, nice facilities, it seems like not a new facilities buy stuff is very nice and patient. Swimming pool not too small not too big .

Nice location and comfortable

Stayed on Sunday 3rd May as part of getting engaged.
Was a lovely room with beautiful room. Thank you.