 10 923 avis

Radisson Hotel Saskatoon

405 Twentieth Street East, Saskatoon, SK S7K6X6, Canada Accès

Radisson Hotel Saskatoon

Le Radisson Saskatoon est un hôtel à service complet, situé dans le quartier des affaires du centre-ville et à seulement 15 minutes de l'aéroport. L'hôtel surplombe River Valley and Park et est à 3 pâtés de maisons d'un grand centre commercial. Il y a un complexe de villégiature intérieur qui comprend une piscine avec un toboggan, un tourbillon et un centre de fitness; Les autres caractéristiques incluent le restaurant et le salon Aroma Mediterranean et le centre d'affaires complémentaire. Toutes les chambres présentent une internet haute vitesse, des téléviseurs à écran plat, des cafés dans la chambre, un sèche-cheveux, un fer et une planche à repasser et un bureau de travail. L'hôtel dispose d'un parking intérieur moyennant des frais. Un vaste espace de conférence servant de 5 à 750 personnes est également disponible.
*** Les chambres avec un lit king et des chambres avec un lit king et des canapés ont une douche. ***

Chambres

Lieux d'intérêt

Radisson Hotel Saskatoon
405 Twentieth Street East, Saskatoon, SK S7K6X6, Canada

Radisson Hotel Saskatoon

Accès

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Hôtel

  • Internet
    Accès Internet OFFERT
  • Transports
    Parking intérieur
  • Parking extérieur
  • Parking pour véhicules de loisirs
  • Accès au train
  • Réception
    Consigne à bagages
  • Express check-in
  • Express check-out
  • Travailler en voyage
    Service de fax
  • Centre de photocopies
  • Général
    Air conditionné
  • Chambres non-fumeurs
  • Service de l'Hôtel
    Distributeur automatique de billets
  • Sèche-cheveux
  • Planche a repasser
  • Blanchisserie / Service de valet
  • Personnel multilingue
  • Système d'adresse public
  • Sécurité
  • Voyager accompagné
    Animaux acceptés
  • Accessible
    Installations accessibles
  • Ascenseurs cargué
  • Ascenseurs
  • Accès en fauteuil roulant
  • Événements
    Salles de banquet
  • Parking bus
  • Salles de réunion

Chambres

  • Literie
    Canapé-lit
  • Caractéristiques spéciales
    Chambres communicantes
  • Salle de bains
    Jacuzzi
  • Nourriture & Boissons
    Cafetière / Théière
  • Réfrigérateur
  • Divertissement
    Télévision par câble
  • Pay per view films à la télévision
  • Films sur vidéocassettes
  • Magnétoscope
  • Général
    Fer à repasser
  • Planche à repasser
  • Animaux bienvenus
  • Détecteurs de fumée
  • Accessible
    Chambre accessible
  • Barres d'appui dans salle de bains

Loisirs

  • Piscine
    Piscine chauffée
  • Piscine intérieure
  • Piscine
  • Bien-être
    Club de santé
  • Spa
  • Bain à remous
  • Fitness
    Gymnase exercice
  • Centre de fitness
  • Sport
    Golf

Nourriture et boissons

  • Plan de repas
    Petit-déjeuner chaud
  • Attention particulière
    Café / thé OFFERT dans la chambre
  • Prestations de service
    Service de chambre
  • Type de magasins
    Lounges / Bars
  • Restaurant

Petit-déjeuner

  • Petit-déjeuner chaud

Règles de la Maison

  • Heure d'arrivée : 15:00
  • Heure de départ : 12:00

Politique d'annulation
-Parce Que la politique annuler peut varier selon le taux s'il vous plaît voir les détails de taux individuels pour la politique d'annulation.

Voyager accompagné

Enfants et lits d'appoint
1 enfant de 18 ou moins séjourne GRATUITEMENT

Les animaux sont acceptés sur demande.
Petits animaux domestiques

Type de paiement

   

Langues parlées

  • Anglais
  • Français
  • Russe

Capacité d'accueil

  • Nombre de salles de réunion : 1
  • Nombre de chambres : 291
  • La plus grande salle de réunion : 7256 sq. ft.
  • Salle avec la plus grande capacité d'accueil : 900

Parking

  • Parking bus
  • Parking intérieur
  • Parking extérieur
  • Parking pour véhicules de loisirs

Environnement

Actions Environnementales

Nous avons mis en place des procédures opérationnelles quotidienne de manère à réduire la consommation d'énergie, d'eau et la production de déchets.

Labels

Green Key Eco-Rating Program 4

Avec plus de 1 200 hôtels certifiés au Canada depuis sa création dans les années 1990, le Green Key Eco-Rating Program accorde aux hôtels une note environnementale de un à cinq clés vertes. Les membres de Green Key reçoivent ensuite des conseils sur la façon de "déverrouiller" les opportunités de réduire les coûts d'exploitation et les impacts environnementaux - et à leur tour gagner plus de clés. L'audit de la clé verte examine neuf domaines principaux des opérations hôtelières durables: • Conservation de l'énergie • Conservation de l'eau • Gestion des déchets solides • Gestion des déchets dangereux • Qualité de l'air intérieur • Carension communautaire • Infrastructure de construction • Utilisation des terres • Gestion de l'environnement

The Green Key

La Clef Verte est un écolabel attribué à environ 3200 hôtels et autres sites dans plus de 65 pays à travers le monde. L'obtention du prix Clé verte nécessite le respect d'une série de critères, notamment : • Se conformer à la législation et à la politique RSE dans les domaines de l'environnement, de la santé, de la sécurité et du travail • Préparer une politique et un plan d'action en matière d'environnement/durabilité • Former le personnel sur les questions d'environnement/durabilité • Afficher des informations sur Green Key et d'autres initiatives environnementales/durables • Afficher des informations sur les transports locaux et les parcs/zones de conservation à proximité • Mettre en œuvre des initiatives d'économie d'eau dans les chambres, par ex. limiteurs de débit dans les robinets et les douches, initiatives d'arrosage intelligent du jardin, etc. • Installer un programme pour la réutilisation des serviettes et/ou des draps dans les chambres • Trier les déchets et mettre en œuvre des initiatives d'économie de déchets (y compris les déchets alimentaires) • Éviter l'utilisation de produits de nettoyage chimiques contenant des composés dangereux • Stockage sûr des produits chimiques • La papeterie et le papier sont produits de manière écologique • Mettre en œuvre des initiatives d'économie d'énergie dans les chambres, par ex. ampoules écoénergétiques, température de chauffage/refroidissement standard définie, etc. • Achat de produits alimentaires/boissons biologiques, écolabellisés, labellisés commerce équitable et/ou produits localement • Évitez les pesticides chimiques et les engrais dans les espaces verts • Les zones réservées au personnel répondent aux mêmes exigences que les zones réservées aux invités et au public • Encourager la coopération avec les fournisseurs et la communauté locale sur les questions d'environnement/durabilité

Avis les plus utiles - Avis TiCATi et Google 9 23 avis

Gina Carter
Il y a 5 ans – Google

9

To the front desk man on sep 9&10. Thank you, your kindness does not go unappreciated. ( Gina And new baby Frankie)
Great hotel, comfortable bed, excellent pizza at the restaurant.

sak shar
Il y a 5 ans – Google

7

Nice hotel with big confrence rooms. On site restaurant is decent . I love wood fire pizzas from the restaurant. Rooms are ok with comfortable beds. Swimming pool is little bit small but gym is decent. Catered food was the highlight of this restaurant. Underground parking is the best features of this hotel especially during the winters { small fee}. River View from the room is amazing. The hotel is away from core downtown but is at walking distance from all the major down town attractions, restaurants/ pubs, and a movie theater complex. Decent place for Saskatoon stay.

Jennifer Shiels
Il y a 6 ans – Google

7

Very clean! Great staff! Within walking distance of many things .
We had a gorgeous view of the bridges and water.
Beds are hard and the coffee isnt great in the room. Slept on the hideaway the next night so a little better.
The restaurant has great food and great service.

Cory Dyck
Il y a 6 ans – Google

7

Great hotel! I had a beautiful room with an amazing view. Fitness centre was adequate though the TV in there is too dark and can't seem to be made brighter. Food for our conference was amazing, decent vegetarian options including a lunch with a vegetarian protein which is rare.

Eric Taylor
Il y a 6 ans – Google

7

The hotel is in a great downtown location. Right next to the river and walking distance to all amenities. There is a mall within reach as well as a cinema and countless restaurants. The hotel has a great pizza at aroma restaurant located in the lobby. They also have a large pool and water slide (with hot tub) which makes the stay great if you're bringing your kids with you.

Patrick Rundle
Il y a 6 ans – Google

10

It's a really good place to stay really friendly staff. The room service was great. Had a really good view of the fireworks along the river

Brad Lavertu
Il y a 6 ans – Google

9

Great views around entire hotel. Pool is fun for the whole family, even if you don't want to swim. The weight room is fantastic for a quick work out if needed. The restaurant is amazing. Steak was perfect! Rooms are a decent size, clean, and the staff were eager to help any way they could. You are walking distance to downtown, Broadway, theatres, and the world renowned Remai Art gallery. Be sure take in the beautiful South Saskatchewan River during your stay.

Victoria Taras
Il y a 6 ans – Google

9

Very friendly staff that accommodate all kinds of needs. Wonderful restaurant with gluten free options. Great location.

Amanda Sutherland
Il y a 6 ans – Google

10

Nice hotel.Great location within walking distance of downtown and the river. Rooms are clean and beds are very comfortable. Service is always good.

Vanessa Dow
Il y a 6 ans – Google

9

Great hotel for families. We (family of 5) stayed here and the hotel was very accommodating. The hotel provided "kids eat free" coupons for the restaurant, and happily rolled a cot up to the room at no charge. There is underground parking. Best of all, there is a great fitness center and a pool with waterside and hot tub to tie the kids out or relax the muscles of tired parents.

Aaron Dalton
Il y a 6 ans – Google

8

Overall, a fine experience. Was there for a conference. The conference facilities were great. Food was above average (I've eaten at a lot of hotel restaurants). Room was small but comfortable. Service was friendly across the board. Didn't use any other facilities.

Glen Berger
Il y a 6 ans – Google

8

Very nice. Modern, clean. Excellent views from the room. Courteous staff. Recommend.

Maanit Shah
Il y a 6 ans – Google

9

I really like staying at this hotel. I'm attending a conference here and the rooms are always really nice and the food is also really good. Their desserts are some of the best I've ever had at a conference. The rooms are a decent size for being downtown and you can end up with her really nice view of the bridges and river.

Kent Pollard
Il y a 6 ans – Google

7

Nice, quiet space, low light atmosphere. Some view from the Easternmost seating. Good range from Casual to upscale. Good service, good food, responsive staff. Good gluten free options. "Our kitchen is your kitchen" attitude makes it easy for everyone to get something they like. Parking is not great.

Michelle Erickson
Il y a 6 ans – Google

10

The room was clean. We stayed on the fourth floor with easy pool access. Pool, water slide, and hot tub were excellent. The bar had great food and the service was awesome. Check out and check in were very efficient.

Kent Pollard
Il y a 6 ans – Google

7

Restaurant is all done. Good service, good food, responsive staff. Good gluten free options. Parking is not great.

Jason Na
Il y a 6 ans – Google

8

Stayed here many times. The hotel staff is very friendly, slept like a baby in the room, hotel restaurant has amazing pizza, lots of neat places within walking distance. Would stay again.

Elyse Busch
Il y a 6 ans – Google

9

At Radisson for a wedding. Very nice surroundings and modern furnishings, beautiful location and view. Underground parking really appreciated, especially in the heart of downtown and less than a block from the river. Food was delicious at the wedding and reception; only downside is that the coffee served at the event wasn't very good, pleasant serving staff. Staff were helpful and friendly. Got to tour the Riverbend Room, very nice and clean. 10/10 would recommend

Colleen Boyer
Il y a 6 ans – Google

7

They have a great swimming pool and waterslide. The hot tub was not as warm as it could be. The jets were not set properly. The rooms were comfortable and spacious. We enjoyed our stay.

Josh V
Il y a 6 ans – Google

10

Amazing rooms with great customer service. The beds were extremely comfortable and the wet bar was an awesome feature in the room... Amazing value for the price.

Brad J.
Il y a 6 ans – Google

10

A good experience from check in to check out. Staff were friendly and informative, and the room was nice and cozy. Underground parking (although it had a 15 dollar charge) was exceptional for december in Saskatoon, some of the other hotels downtown have some real lackluster parking (looking at you Sheraton).

The room view was awesome we had a corner room with a view of both sides of the river.

A very enjoyable stay!

Andy Boyd
Il y a 6 ans – Google

7

This hotel has a nice, clean facility, great pool and slide area, friendly staff, beautiful river-side location and good food. I love this hotel.

elie cherfane
Il y a 6 ans – Google

4

I wasn't to happy with the front desk attitude when I brought up an issue that happened with me. They shifted the blame on another department without taking responsibility for the inconvenience. Usually they are good. I am not sure what went wrong. Anyway it was a bad experience. Let's see next week looking forward for a better experience.

Kyle Harloff
Il y a 7 ans – Google

9

Great hotel. Excellent location, close to a lot of great restaurants including the one on the main floor. Rooms are a bit dated but comfortable.

Andrew Tram
Il y a 7 ans – Google

9

The room was very clean and prepared. I was immediately greeted by one of the cleaning ladies when I reached my floor, and the women at the reception were very helpful. When I came back to my room after spending a day at a conference, I found that an extra small towel was placed under a bag of my toiletries, and that the items I did have out - deodorant, hair wax, comb, and toothpaste - were arranged nicely with my bag. The room looked just as I'd left it, but that much more clean and organized. The bathroom looks modern, the bed and pillows are very comfy, and the room itself was fairly big. Plus you could see the river from the room, which was great. I would definitely stay here again!

David Pasiechnyk
Il y a 7 ans – Google

10

Nice clean hotel. Had room service for breakfast, food was warm and just as we had ordered. Pool was well kept. Great stay!

Dawson Ferchuk
Il y a 7 ans – Google

5

Pool sucks and is gross looks very old and dated, water slide is alright. Food is good and decently priced. Rooms are nice and awesome view depending where you are located.

Kailey Sharpe
Il y a 7 ans – Google

10

Downtown and close walking distance to everything. Close to lots of restaurants, shopping and park. Nice, comfortable rooms. Also has a nice waterslide and hot tub. I always choose this hotel when I stay in Saskatoon.

Justin Tarrant
Il y a 7 ans – Google

10

Front desk staff were very helpful and accomodating. Rooms were nice and clean. Great downtown location. Overall great experience

Mike Bundus
Il y a 7 ans – Google

7

Great location downtown, rooms are standard and comfortable. Views can be amazing if you pay a little extra for River views. On site restaurant and bar, didn't check the pool and waterslide this trip though.

Colton Brown
Il y a 7 ans – Google

10

Stayed here multiple times. Always a great stay. Excellent clean rooms. Great location and secure parking

Jared McRorie
Il y a 7 ans – Google

9

We were merely there to investigate options for our wedding. Dawn was helpful, informative, and friendly. From the looks of it, their wedding packages are phenomenal as well!

Edit: Dawn and Patty have been fantastic to work with and incredibly friendly. My fiancee and I are thoroughly pleased with their service and have booked our wedding here!

ROWKEM
Il y a 7 ans – Google

6

The hotel is in a good location near the river as well as several bars and restaurants. The staff are friendly. The rooms and hallway could use a bit of updating and are also on the small side. The corner rooms are an odd shape too so the furniture doesn't quite fit them. It makes getting around the room a little cumbersome. The side rooms are better. Pool area was fun and has a large waterslide but the only way to get down to the pool is a slow elevator which gets wet and grimy fairly quick...could definitely use some stairs. The hotel bar has good food and friendly staff.

Cian Bannerman
Il y a 7 ans – Google

8

It was a very nice stay. Rooms were clean and tidy though some didn't have a mini fridge. Conference area and catering were excellent.

Tina Theresa Hannah-Munns
Il y a 7 ans – Google

8

Great rooms with plenty of supplies and linens, fun waterslide with long hours to enjoy and great location with free parking with the room. Unfortunately the bill was slid under the door at dawn and woke the dog up to go for a walk. Suggestion: have a list of pet rooms and give the bill at more accommodating hours.

Michelle Le
Il y a 7 ans – Google

10

The rooms were clean and the conference facilities were spacious and comfortable. The food services/catering were excellent. There was always food and snacks available at any given time and the wait staff were kind and friendly! Very impressed with the Radisson Saskatoon.

Hazel Fernandez
Il y a 7 ans – Google

9

Clean large professional settings. Well trained staff. Excellent location. Food was delicious and well presented. Definitely would recommend

David Carlton
Il y a 7 ans – Google

7

Attended a birthday party at one of the lobbies. It's nice and big. We also had our wedding there. I like the service and rooms. For any occasio, i would rent one of their lobbies again.

Taylor
Il y a 7 ans – Google

9

The room was great, very clean. It came with a wonderful view and lots of space. As we booked a suite we received a restaurant/bar credit that we really appreciated. If I were to stay over in the city again I would definitely come back to this hotel.

s Kpeh
Il y a 7 ans – Google

9

Beautiful hotel with lovely view. I enjoyed the hospitality and the food, but I did not like the parking situation here. It's not wise for customers to pay for parking.

Nicole Llamas
Il y a 7 ans – Google

10

Amazing stay!!! My family and I are passing through on the way to Alaska and it was a great stay. The male Concierge was very helpful and so nice, he went above and beyond to make our stay great. Clean rooms, comfortable bed all around a great experience!!!

Caroline
Il y a 7 ans – Google

9

Gorgeous location. We had the top floor room with the view on the city and sunroof. Breathtaking at night!

Kimber Dawn
Il y a 7 ans – Google

9

Fantastic place to stay! Rooms are modern, clean & quiet! Superb price. Excellent staff. Awesome location! Near river walks & downtown shopping & eateries. Highly recommend! Will return!

Barrie Barrie
Il y a 7 ans – Google

10

Always have a good stay at the Radisson. Not too far of a walk for more resturants, movie theater and the mall. Right down town. Clean and Usually quiet rooms. Nice view of the river. Underground parking.

Melissa Moore
Il y a 7 ans – Google

5

Staff was friendly waterside was good! Bathtub didn't drain well after showering. Housekeeper left her card on lamp where you could write in the dust. Might stay again.

William Wilson
Il y a 7 ans – Google

5

Staff was great, room was nice, but heater in the room was broken and we had to switch rooms. Took a while to get us moved but wasn't terrible. We ate dinner at the restaurant (Aroma Resto Bar) and it was disappointing. For the amount we paid we could have got a far better meal down the street at Ayden. The drink selection was lacking and they were out of stock on a few different liquors on a Saturday night, which is crazy. Also the kitchen closes at 11 so don't expect a late night snack here.

Sean Linton
Il y a 7 ans – Google

7

Nice hotel with a great location, they have a nice lounge and restaurant. Gym is not so good. Unless you have a discounted rate it's a bit expensive for what it is.

Ashley Cambridge
Il y a 7 ans – Google

9

Great rooms, the most comfy beds. We always had clean towels and enough water during our stay. The aroma restaurant was some of the bed food we've ever had. The pool was also another nice addition with a large whirlpool hottub.

Rachel Lynn Kjearsgaard
Il y a 7 ans – Google

8

It was really nice and comfortable. The view was amazing! But it was not worth the cost. The parking was expensive and the room rate was high as well. Saying that the staff was wonderful and the atmosphere was warm and welcoming

Drew Hanson
Il y a 7 ans – Google

8

Nice hotel, the rooms are standard but well cleaned with good setup. The hotel restaurant had really good breakfast and the staff all around was very helpful and friendly.

Andrea Kerr
Il y a 7 ans – Google

8

We were there for a hockey tournament and had a block of rooms for our team. The rooms were all perfectly neat, we had a hospitality suite for our use, heated underground parking, and buffet breakfast prepared according to the ream's schedule. The service was perfect. My only concern was the pillows. Overly big and I woke up with a sore neck and head ache.

marshal
Il y a 7 ans – Google

5

Stayed at the Radisson in Saskatoon. The room was clean and furnished nicely. The service was good. We ordered breakfast room service which was delicious. My biggest complaint was the price of the coffee. We order two cups of coffee and it was $9.00, which is insane! It probably costs them 40 cents to make a pot. The pool is small but the 14 person hot tub was nice. The slide was fun but looks like it has seen better days!

Kevin Storey
Il y a 7 ans – Google

4

There was used tissue lieing behind one of the armchairs. Looked under the beds, and house keeping obviously hadn't cleaned there for a while. Saw a battery, bottle caps, and other junk. For a 3 star hotel, I'd expect the cleaning to be a bit better. The shower fixture in the bathroom was really loose. Other than that the beds were comfortable, and the location to downtown restaurants and bars is great.

Nicolas Babineau
Il y a 7 ans – Google

7

Great location near the river in downtown Saskatoon. The restaurant and bar have some of the best food I've had in any hotel, and all of it at a decent price. Try the pizzas. Nice clean rooms and friendly staff.

Jonathan Aschenbrener
Il y a 8 ans – Google

7

I stayed here for two nights during a professional conference. I was put on the eighth floor.

While my experience was actually very pleasant, my room very clean, not everyone in my group had such good luck. For instance someone in the room next door had to have all their linen replaced when they found dried blood in their bed. Another discovered evidence of bed bugs on the ninth floor. However I did not see either of these problems myself so cannot fully vouch for these issues, though I have very little reason to doubt them.

I would likely stay here again. Although I would strongly advise avoiding the hotel restaurant named "Aroma", but that's another review.

Vikki Thomas
Il y a 8 ans – Google

7

Husband and I splurged on an expensive downtown hotel as a special treat. The service was fantastic. I couldn't ask for better there. I just really expected the room to be a little less "utilitarian" for the price.
The bathroom was rather dingy too. Not disgusting, but there was grime along the baseboards and in the corners and the shower floor and walls could use a few extra shots of tilex.
The room came with the usual blow drier, coffee pot and iron, as well as a microwave and fridge, which was handy.
The pool was nice, although we had to ask where to find it.
I probably won't stay again, but only because I can't justify spending that kind of money on a very basic room. It felt like we were paying for the pretty lobby and elevator.

Andrew Groat
Il y a 8 ans – Google

9

Ate at the restaurant. The service and food was great. Highly recommend the wood fired pizza. Very reasonably priced.

Jason Saygnavong
Il y a 8 ans – Google

7

Nice, clean hotel. The staff was very friendly and accommodating for my family and our dog. The restaurant was quite good as well. The rooms were very clean and the views overlooking the river were great.

Vaughan Cooke
Il y a 8 ans – Google

8

Not exactly the fanciest esthetically, but a very nice hotel. The water slide is super great for families, and rooms are very well kept. We ended up upgrading out room for only 5 dollars a night and ended up with a riverside view. We could not have asked for a better view. We got a great view of both the sunrise and sunset, and you look right down on the south Saskatoon river and Kiwanis Park. The hotel itself is right downtown and you can easily walk through both sides of the city. The midtown mall is only 8 minutes away offering a lot of unexpected convince. A great choice for your stay, long or short!

ROWKEM
Il y a 8 ans – Google

9

Stayed for two nights over the long weekend. Had requested a high room with a river view which they accommodated so that was very nice. Room was a bit small but very clean and well appointed. Common areas were also very clean. Bed was a bit soft for my own liking but it did the trick. Overall very happy and would stay again.

Jamie Lunn
Il y a 8 ans – Google

9

I really liked my stay at the Radisson Hotel!

From check-in I was pleasantly surprised by the cleanliness and friendliness of staff.

My room was a good size and it was nice to have a couch to sit on to review notes for my conference.

The conference staff (food, etc.) We're really, really awesome! They were always striving to please you and tended to any request quickly and efficiently.

I would recommend the conference centre staff and the hotel to any person who is looking for a comfortable stay.

kelly fehr
Il y a 9 ans – Google

9

Staff party was hosted there. Meal was fantastic.

Lindsay Demchuk
Il y a 9 ans – Google

6

Food/room service was good. Pretty underwhelming for the price, though. Considering the price of rooms, parking was also expensive - so just add an extra $20 bucks a night to the room fee and ask yourself if you still want to stay. I thought I'd gotten at least one step up from a basic room but we still didn't even have a mini fridge. We were riverside so the view was great. Couch in the room was comfy and clean. Pillows were nice, but the bed was too soft and gave me problems after the first night.

I'd rather stay at a hotel with free breakfast for this price... it was just nothing special.

shelly petryga
Il y a 9 ans – Google

9

My family and I stayed here March 6-7th 2015. It was a great experience, from the super fast room service and excellent food, to the swimming pool and waterslide, and the comfy beds and beautiful views. We would stay here again and again, and definitely recommend to friends.

Kierra FineDay
Il y a 9 ans – Google

5

My boyfriend and I signed up for the Winter Getaway Package for Valentine's Day which includes 1 room with a King Size Bed, complimentary indoor parking and a $30 gift certificate to Aroma Resto Bar. We arrived at the hotel and it was quite packed, most likely due to the long weekend and when I had asked about the complimentary INDOOR parking, they said the underground was full and we could park across the street in the free parking lot which was not indoor. I had also been told that the $30 for the restaurant would just come off of the bill for the room, and needless to say when we looked at the bill the next morning, the $30 was NOT taken off our bill. I feel that the $30 discount for the restaurant was more of a hassle than it needed to be. We had also filled out the room service sign for breakfast the next morning, and we had indicated we wanted it to arrive at 9AM that next morning. The breakfast room service we had ordered never came so we checked-out and went to Cora's instead. I will say that the staff was very nice people, and we did enjoy ourselves at the restaurant, but the package we had paid for, and the services that were supposed to be offered were not satisfactory. The room we had stayed in was very cozy, but the TV was grainy with very few channels offered. I doubt we will be visiting again.

Bryce Miles
Il y a 10 ans – Google

4

My wife and I had prebooked and pre-payed by a month for a room with two beds (queen or double). We were told at check-in that all they had was a queen and a pull out. Ever slept on a pull out? Neither did I.
The reservation surprise wasn't enough, I was also stood up for a $15/night parking fee. This also had not previously been mentioned.
Apparently the reservations are managed by an American call centre so our rates were charged in US dollars.
We were especially annoyed by the "take it or leave it" front desk attitude. For a month's pre-booked AND prepaid they couldn't straighten out this debacle until we got there?
Radisson? Never again.