 5 924 reviews

Embassy Suites by Hilton Birmingham Hoo

2960 John Hawkins Parkway, Birmingham, AL 35244, United States Access

Embassy Suites by Hilton Birmingham Hoo

The Embassy Suites Birmingham Hoover is a full-service, up-scale, all-suite hotel, located just minutes from the many attractions of Birmingham - Hoover Alabama. Just a couple of hundreds of yards from our Embassy Suites hotel in Hoover Alabama, you'll find the popular Riverchase Galleria Mall, and only few miles from our hotel the Birmingham Zoo, Birmingham Botanical Gardens and Vulcan Park. Venture a few more miles out from Embassy Suites hotel in Hoover and you'll find all that Birmingham, Alabama has to offer including: * Downtown Birmingham * Birmingham Civil Rights Institute * Birmingham Museum of Art * Birmingham Country Club * The McWane Center * Birmingham International Airport * Barber motorsport park * Legion Field - Birmingham * Campus of the University of Alabama at Birmingham - UAB While you are visiting the Birmingham - Hoover area, you might look to the many activities that Birmingham Alabama can offer: * Do some shopping at The Summit Shopping Area or Riverchase Galleria Shopping Mall * Play a few holes at a Robert Trent Jones Golf Course * Listen to your favorite band play at the Verizon Wireless Music Center - Oak Mountain * Ride the Roller Coasters at Alabama Adventure (formerly Visionland) * For the race fan in you, Talladega Superspeedway is only 45 miles from our Embassy hotel Guests of the Embassy Suites Birmingham/Hoover hotel stay in our spacious two-room suites, receive a complimentary cooked-to-order breakfast and enjoy our nightly Manager's Reception. The Embassy Suites Birmingham/Hoover hotel features 15,000 square feet of beautiful meeting space with catering services provided by our own Embassy culinary and catering staff. High-speed wireless internet access is available in all guest suites and throughout the hotel and atrium. Our beautiful new spacious Embassy hotel suites in Hoover Alabama feature: * Separate living and sleeping rooms * Easy-to-set alarm clocks, equipped with MP3 connectiv

The Embassy Suites is located in Hoover/Birmingham, Alabama. It is walking distance from the Riverchase Galleria Mall with 250 brand and well known stores, many restaurants and several theaters. It is 15 minutes south of downtown Birmingham and 18 minutes from the Birmingham International Airport, and less than 10 minutes from Oak Mountain State Park, Hoover Metroplex, Pelham Civic Center, Robert Trent Jones Golf Trail and many other local attractions.

Hotel

  • Internet
    FREE WiFi
  • High speed wireless
  • Transportation
    FREE airport shuttle
  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Front desk
    Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Fire safety compliant
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Public address system
  • Security
  • Valet cleaning
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Child programs
  • Family plan
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Multi-line phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Wet bar
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • DVD player
  • FREE movies/video
  • Newspaper
  • Business
    Copier
  • Data port
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Cardiovascular exercise
  • Exercise gym
  • Fitness center
  • Cultural
    Children's program

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Services
    Room service
  • Green food
    Local and seasonal food
  • Outlets type
    Cocktail lounge
  • Lounges/Bars

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 11:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 18 years of age and younger stay free in their parent's room when using existing bedding.

Pets are not allowed.

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Welcome capacity

  • Number of Meeting Rooms: 22
  • Number of Sleeping Rooms: 208
  • Largest Meeting Room Size: 9920 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 24 reviews

BAMA BABY
2 years ago – Google

8

Great hotel! Clean, great staff, rooms were very nice had everything you need even a microwave! Breakfast was good they have a Chef making fresh omelets had a great stay

Júlio Santos
2 years ago – Google

7

Very luxurious and very clean. Beautiful interior design. Easy to navigate. This hotel is convenient for wheelchairs users. Nice parking. And comfortable for trucks drive around without problems. Just some mosquitoes around this area and inside hotel.

Seneca Allen
2 years ago – Google

9

the staff is responsive and friendly. The breakfast buffet is excellent! They have the best hotel buffet eggs that I've ever had in my life. The hotel is clean and has everything that I could need.

Shayla Fort
2 years ago – Google

10

I just have to say that I was so very pleased and moved by a gesture that the staff made towards my husband and I. We were staying at this hotel in preparation for my sister's wedding (her reception was held at this location as well) when my water broke during the night. I guess the staff noticed my husband and I leaving early that morning for the hospital and a few weeks later, we received not only a cute little onesie but a card signed by all the employees. This was so unexpected but so kind and thoughtful. We really appreciate you all for going the extra mile and noticing your guests.

Robert Evans
2 years ago – Google

9

I was very impressed with the hotel and staff. Everything was so clean and upscale. The staff was very friendly and helpful. I live in Birmingham and I was just dropping by to set up a display to welcome the teams and fans who were visiting for the SEC baseball tournament. I had not been inside before but now I would highly recommend this hotel to our out of town friends.

Mike Burchette
2 years ago – Google

9

Amazing service. The folks went out of their way to take care of us. Great full cooked breakfast. Very comfortable beds. Would highly recommend this place anytime you have a chance to stay here

Morgan Kern
2 years ago – Google

10

The room was set up nice for a banquet. We had chicken parmesan with asparagus, potatoes, and tomatoes. They were amazing and cooked to perfection. Then there was a peanut butter and chocolate cake that was to die for. The staff was very pleasant and refilled drinks without asking.

Elizabeth Trask
2 years ago – Google

9

Hotel staff is amazing, especially bartender and wait staff. Rooms are very spacious. Hotel does have smoking rooms if requested, they are on the top floor only. Restaurant is very good. Nice location near lots of shops and food. Very close to highway. Will definitely stay again.

Mario Hoof
2 years ago – Google

6

It was really not an Embassy Suites experience. This was not my typical Hilton/Embassy experience. I can't express my disbelief to how unhappy I am with this stay. Nasty coffee. Worst pancakes, ever! Couldn't get fresh pancakes from the grill, that's new. Other locations are open to making fresh pancakes from the grill with the omelettes. This location also doesn't have irons and boards in their rooms, either?

Talani Tupua
2 years ago – Google

7

Great location! Just down the street from the Galleria Mall and a short drive to Milo's Hamburgers. There is a parking lot as well as a parking garage. The staff is very friendly and helpful. The room on the 7th floor was great with a great view. The breakfast was very tasty and plentiful. The bathroom needs some light maintenance, but other than that we really enjoyed our stay.

Adam Stoot
2 years ago – Google

7

Nice hotel in Hoover with spacious rooms. The style is south state and not modern, but well equipped with a TV in each room, sofa area, small dining table and a kitchenette. The hotel has a decent breakfast (including a chef for making your custom omelette) which was included.

Brian Joyce
2 years ago – Google

10

Stayed here for two weeks for a conference. Fantastic complementary breakfast with a made-to-order cook on site. Suites are large with TVs in both rooms. Executive hour (two hours) every evening offering free drinks and snacks. Shuttle for close by transportation. The gym is a bit lacking but enough to work up a sweat. I would recomend an extended stay here to anyone.

Connie Settles
2 years ago – Google

8

Convenient location but Hoover is not designed to walk. No side walks so even thou you are walking distance from everything you can't safely walk there...hum. Hotel is nice.

John H
2 years ago – Google

10

Great stay. Comfortable, quiet and spectacular breakfast. Room showed signs of use, such as stations and lighting was the same as many hotels....dim. The flush of the toilet didn't seem to be made to move material down, weak flush. But the start was made great by staff courtesy. Willing to go the extra mile to help. Breakfast was great and Novella was a star. Had made to order omelets along with buffet of eggs, bacon, sausage, pancakes, grits and more. Hope to have the opportunity to stay here again.

M'Kenzie Wilson
2 years ago – Google

7

Clean. Nice staff and great breakfast. The happy hour comes with complimentary drinks, even some alcoholic ones. The pull out couches could be better. But maybe thats a complaint for the pullout couch mattress industry. Either way, it was an overall positive experience.

Myra Evans
2 years ago – Google

9

Very nice location, easy to deal with, beautiful facility and huge rooms. And breakfast was outstanding. So glad we stayed. Staff was equally amazing and accommodating.

Tom Chapman
2 years ago – Google

7

Frequent guest and have seen the quality fluctuate quite a bit over last 5 years. Employees are all excellent and provide great service. Exercise room is more consistent than previous couple of years. Food is pretty good but it takes way too long to get supper when eating in and is a bit over priced.

Kevin Bouchillon
2 years ago – Google

9

Great stay at this hotel. Clean, comfortable room. Good breakfast. Clean fitness center. Convenient location. Staff was helpful in all interactions.

Rachael Spooner
2 years ago – Google

10

The service was amazing, people were nice, breakfast was great, and by far my favorite part was the complimentary happy hour. They were very wonderful and the room was very clean. I had an amazing experience at this hotel.

Heather Heinzeroth
2 years ago – Google

9

We had to evacuate during Hurricane Irma and this was an almost week long stay while the storm blew through and we waited to get power restored and cleanup started back home. They got us great family-suite accommodations, last minute for our family of four and my parents. The staff was very busy with so many people in the same situation, so we didn't have much interaction, but when we did, they were helpful, friendly and welcoming. We thank management from the bottom of our hearts for also breaking protocol and allowing our two fur-babies to have comfy accommodations as well! Thank you, thank you, thank you! Moreover, I must say, if we ever decided to move elsewhere in the southeastern US (which is doubtful, since, with all of the heat and humidity, I'd not be willing to do all of the work involved in moving our family for anywhere east of Colorado, lol!) Birmingham Alabama is breathtakingly beautiful and the people are SO VERY WONDERFUL, kind, warm and inviting! God bless the welcoming folks from the real south!

Julie Anderson
2 years ago – Google

9

Staff is great, location is super convenient to restaurants and shopping. Rooms are nice, great layout. Kitchenettes are just what you need. Clean and comfy. Definitely coming back.

Kyle Bradshaw
2 years ago – Google

6

This is a really solid hotel in a good location. The rooms were well designed, but could use some service. Breakfast was a big letdown though. The service was great, very friendly, no complaints there.

Alexander Trubnikov
2 years ago – Google

10

Love this place, come here every time. Had couple things needed some helping with, it got fixed same day as reported. Highly recommend thed hotel.

Darnell Moore
2 years ago – Google

10

I stay at this hotel a few times a month and I absolutely love my stay every time Corey at the front desk is always so helpful. David at the bar is awesome also. My wife and I will continue to come to this hotel for years to come.

John Gardner
2 years ago – Google

9

So far my stay has been excellent! Location is great, right next to a shopping center and an IMAX movie theater. The rooms are fantastic. But the staff is what really makes the stay amazing! Excellent service all around!

Jason Grissom
2 years ago – Google

9

Great staff, great room, free made to order breakfast, indoor pool. It was my first Embassy Suites stay and will not be my last. Room was very clean and silent. I never heard anyone else in ther halls or anything. They have a nice happy hour in the evenings as well. I recommend this place.

Laura Armstrong
3 years ago – Google

7

Came on a business trip rooms are spectacular. Very comfy and roomie, the dining in food was great no need to leave to get anything. Customer service was very nice and respectful. The pool was great! I would come to this hotel more then once.

Brittanie Malone
3 years ago – Google

6

The location was great and the free breakfast was amazing. The room was a good size but the cleanliness was lacking. Several of the towels were already dirty and there were balls of hair on the floor.

Justin Hall
3 years ago – Google

10

The rooms are spacious with beds for 6 people. The reception from 5:30 to 7:30 is always a nice way to end a long car ride, and the breakfast is good. 10/10 would go back.

Tom Chapman
3 years ago – Google

8

Frequently stay here and always have a great experience with all of the associates. Have noticed that some aspects have declined - fitness room and room furniture especially. They do have a new treadmill and this week they are updating the fitness room floor. Also was told sofas in room will be updated. When all this is doe, I'm sure I'll give it 5 stars.

Tiffany Wicks
3 years ago – Google

10

This is one of the BETTER Embassy Suites that I have stayed at. We absolutely love it. This place is literally our home away from home when we visit our home town Birmingham. It is always very clean. The staff are always very attentive, and the breastfast is great! They alson offer a really nice Evening Reception with complimentary drinks and snacks. The rooms are nice, welcoming, and comfortable. Again, I love this hotel.

Honie Brown
3 years ago – Google

7

So we loved it here... It was a awesome Valentine's day. I love embassy suites and this property was no exception. Rooms and service from check in were wonderful. The rooms were comfortable and clean. The color scheme was so elegant and rich. The couch with the built in chaise lounge was just perfect for me. The area is beautiful and everything is convenient and within walking distance. The food is well.. Let's just say when I was done....a nap followed 😪😪😪!!

Jason Capers
3 years ago – Google

9

The rooms are amazing. It is like your own personal getaway. The staff was friendly and engaging. Had a blast would definitely recommend this hotel.

Ambrea M
3 years ago – Google

10

Very clean hotel and the staff is very nice! Good breakfast, nice rooms, and indoor pool. We really enjoyed our stay!

Derek Goodrich
3 years ago – Google

6

We have stayed in many Embassy suites locations. This one was exceptional for customer service and staff A1. The room was not so great. It was just not clean. Mystery stains on the couch etc.... The staff was perfect but the rooms are not on par with the brand.

Jacob Wong
3 years ago – Google

9

The service and amenities at the Hoover Embassy hotel are always excellent. It's affordable, and it's one of the only places to offer free drinks and snack food. The meeting area in the lobby is a great place to host a gathering for family visiting out of town.

Amy Reaves
3 years ago – Google

9

Attended a Young Living Essential Oils Rally. The hotel was clean. Since I was only attending the rally, my access was limited to bathroom use and hotel staff. The staff were very accommodating and the bathroom were kept clean and functional.

Jordan Reynolds
3 years ago – Google

10

Nice comfortable bed and made to order breakfast is simply delicious. Also in a nice area with a mall right down the street full of options to eat at.

Katie Godoy
3 years ago – Google

10

Our stay in the Embassy Suites was great. The hotel is nice and so are the people. My kids loved eating breakfast here. Very nice experience.

Simon Ranelli
3 years ago – Google

9

Wonderful staff. Very attentive. Lovely hotel. Will definently be back

Rob Getman
3 years ago – Google

9

Very nice two room suite. Helpful staff. Meeting rooms comfortable. Great location for a conference.

Carol Adams
3 years ago – Google

9

We reserved 25 rooms for dozens of guests for our wedding. The staff proactively reached out to us prior to the event, provided high-touch help pre-event and every aspect of our guests' check-in and stay went smoothly. Several guests mentioned to me they received "over-the-top" courteous service during their stay. As a loyal Hilton customer, I was delighted and happy with this experience and will use Embassy Suites again!

Erik Ingram
3 years ago – Google

10

Very nice area with plenty of restaurants and shopping. The staff was friendly and helpful, the rooms were quite beautiful and clean.

panda girl
3 years ago – Google

10

Hoover location was wonderful, the room was clean, and the service was great. Breakfast was fantastic. All around great stay.

Kenny Park
3 years ago – Google

10

Great, big hotel. We had a beautiful room. Love the parking garage, to park our car during inclement weather.

Shedrick Flowers
3 years ago – Google

7

The hotel is only a few years old. It's still pretty clean. I didn't want to give up the bed. It was the most comfortable bed ever! The breakfast was descent. Much better than most hotels, but not the best as far as Embassy Suites goes. The chef on the omelettes wasn't mean, but wasn't exactly the most friendly and entertaining either.

Tim McCormack
3 years ago – Google

8

This hotel is very nice and clean. I'm giving lower marks only because the sofa was extremely worn and the tv's could've been bigger. Other than that, I'd plan on staying there again. Great customer service as well.

Shea Boatwright
3 years ago – Google

9

As one of the attendees for our company's annual agent summit, this hotel was perfect! The rooms are spacious and super clean. The meeting rooms were well laid and the catered food was excellent. An amazing summit at an amazing destination!

Christopher Hein
3 years ago – Google

9

The staff was very friendly. They made up our bed, changed the sheets and gave us fresh towels when we were out. However they did not give us fresh sheets for the pull out bed, nor even made it up. Otherwise it was a great experience.

Mallory Giles
3 years ago – Google

9

Great comfortable place to stay. Made me wish I was staying longer. Double queen suite was spacious, clean and stylish. There was nothing I could complain about. The free breakfast was great. Not just your normal continental breakfast but a full buffet and custom omelettes. Most hotels charge $20+ for the buffet you get for free here. If I'm in Birmingham again, this is where I'll stay.

Turner May
4 years ago – Google

8

Good coffee at the conference I went to at Embassy Suites. All I got. Getting paid for this review so take it for what it's worth.

Joy Hill
4 years ago – Google

9

Had a wonderful stay! Friendly, helpful staff. Great conference facilities. Comfortable.bed. delicious breakfast!

Cassie Elliott
4 years ago – Google

10

Wonderful experience! This hotel is exactly as described on the website. It is across the street from the Riverchase Galleria Mall. The rooms are suites. We had checked in before supper and it had been a long day. They offered my family complimentary snacks. The room had 2 tvs and internet access-made our stay very comfortable. The breakfast the next morning was delicious! The staff was kind and helpful during our stay!

Bradd Robinson
4 years ago – Google

9

We were on a long road trip from Tampa to Kansas City, and this was the halfway point, so this is where we made our reservations. From the minute we walked in the door, to the minute we walked out, we experience nothing but the ultimate in hospitality. The lady who checked us in was FANTASTIC! She listened to what we said about the long drive, and she truly had enough energy to restore ours. We asked her if the restaurant was good, and she said it was. She recommended two items that she loved, and got us our keys, and got us up to the room. As we entered the room, we noticed just how HUGE this room was! I know that all Embassy Suites are two rooms, but this is the biggest Embassy Room I have ever seen! Aside from needing some slight refreshing on the furniture, the room was clean and the ultimate in comfort. We are sure glad the Guest Service Agent recommended the restaurant. We were the only ones eating in the restaurant, so it was not crowded, and our server was very friendly. We each got a sandwich and fries, and they were NOT your run of the mill sandwich. They were truly amazing. The lady from the front desk saw us eating, and asked if she could sit with us. We said yes, and we sat and talked during her whole dinner break. She was an absolute HOOT! We enjoyed a fantastic nights sleep, in some of the best beds I have ever slept in. Upon waking up the next morning, we headed to the breakfast area, and all I can say is WOW. Cooked to order, means just what it says! Pancakes, Waffles, Omelets with every topping, hot and cold cereal. If you can't find something on this breakfast buffet, your in trouble. Best part is the it is included in the rate. The lady who checked us out was super nice as well. Everyone at this hotel truly loves their job, and it shows. I stay in hotels a LOT, so I know good and bad service, and this was one of the best I have ever experienced.

Jud Morrison
4 years ago – Google

8

Very friendly professional staff. Very clean facilities. Great food. I'll definitely come back.

Grant Williams
4 years ago – Google

7

Service was great. Look forward to seminars there everywhere. Very convenient.

Jennifer Daniels
4 years ago – Google

6

October 16-18 2015..Our experience was great until we smelled a foul odor on the 4th floor after getting off the elevator. The smell was so bad it smelled like 100 toilets had over flowed. I went down stairs and mentioned it to one of the managers and he stated we will look into it. I later went back up stairs and someone had sprayed so much air freshener to try and cover the odor, that it triggered my asthma. I thought that was very lazy because the next morning the smell was back. I guess they don't care about the brand! People spend the money to stay with the Hilton brand because they expect the best. Stop being lazy, that's why the Embassy on Woodcrest Place is so rundown now.