 5 759 reviews

Embassy Suites by Hilton Atlanta Buckhe

3285 Peachtree Road NE, Atlanta, GA 30305, United States Access

Embassy Suites by Hilton Atlanta Buckhe

Come experience the classically designed Embassy Suites by Hilton, Atlanta Buckhead hotel located in the heart of the prestigious Buckhead community, centrally situated between Lenox Square, Phipps Plaza and the new Buckhead-Atlanta shopping, dining districts. We are located 7 miles north of downtown Atlanta, 16 miles north of the airport, and just 1 and a half block from MARTA rail. Our generous amenities and spacious accommodations allow us to cater to the savvy customer by delivering functionality and the full service experience. Embassy Suites Buckhead offers multiple options for suite accommodations, including: king beds, double beds, adjoining suites, conference suites, presidential suites, accessible suites, two-bedroom/two-bathroom suites and Premium Floor suites. Accommodations include refrigerator, microwave, Keurig* coffeemaker, iHome* dock station, two flat screen TV's, Ergonomic seating, sleeper sofa, safe, parlor sink, and bedroom vanity. Hotel services include WiFi connection, full-service meeting and catering, Precor fitness and business centers, indoor/outdoor pools, whirlpool, complimentary shuttle service in the Buckhead area, on-site laundry facility, gift shop, Starbucks outlet and Ruth's Chris Steak House. Embassy Suites Atlanta Buckhead is going smoke-free in 2018. We are pleased to bring you 316 non-smoking suites as of January 2018. On-site self and valet parking are available for a fee. The hotel has sustainability initiatives for energy, water and recyclables. *Keurig and iHome docking stations in Premium Floor suites, standard coffeemaker and clock/radios in all other suites.

Centrally located in the heart of Buckhead, Atlanta's most prestigious neighborhood for dining, shopping and business. The community has the finest shopping in the Southeast and beautiful homes including the Governor's Mansion and many famous residents. We are the home of Chastain Amphitheater for concerts under the stars, and host to the world famous Peachtree Road Race (July 4th, annually). Buckhead MARTA Station 2 blocks North.

Accessibility

Hotel

  • Internet
    FREE WiFi
  • Transportation
    On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Transportation - local area
  • Transportation - local office
  • Valet parking
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Telephone jack adaptor available
  • Hotel service
    ATM/Cash machine
  • Dry cleaning
  • Fire safety compliant
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Outlets
    Gift/News stand
  • Travelling with others
    Family plan
  • Pets welcome
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Multi-line phone
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Bathroom
    Bathroom amenities
  • Bathtub
  • Bathtub/shower combination
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Microwave
  • Mini-refrigerator
  • Wet bar
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • FREE movies/video
  • Newspaper
  • Business
    Data port
  • Desk
  • Desk with lamp
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Safe
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Heated pool
  • Indoor pool
  • Outdoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Jogging track
  • Jogging trail
  • Racquetball
  • Racquetball court
  • Tennis court

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Cocktail lounge
  • Coffee shop

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast
  • Full american breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 11:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent*s room when using existing bedding

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Welcome capacity

  • Number of Meeting Rooms: 15
  • Number of Sleeping Rooms: 316
  • Largest Meeting Room Size: 2236 sq. ft.

Parking

  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Valet parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 7 59 reviews

Evelyn Olansky
2 years ago – Google

7

I coordinated a 50-100 person meeting in this hotel on relatively short notice in spring 2018. They were extremely accommodating, especially given how little time we gave them. Large meeting hall and breakout rooms were available and got the job done. The one mark against them is that our a/v equipment seemed to overwhelm their electrical system -- several projectors, two large amplifiers, wireless microphones -- half of the meeting hall experienced intermittently flickering lights and the amplifier cutting in and out. The meeting spaces may be slightly out of date for your needs if you are planning to deploy similar or more equipment. Probably not great for a rock concert. Probably just fine for typical medium sized business or training meetings. If you have the time/means to check whether your AV setup can be supported in advance of booking, I recommend it.

Tikisha Williams
2 years ago – Google

4

Beautiful location. That’s where the positives end for this trip. I’m sure during a regular stay my experience would have been better. However, there were several family reunions taking place at this location when we stayed. On one late night, several guests decided to have a pool party. No big deal, except it was 1 AM and they had a large speaker system which shook our windows. We called down tot he front desk on three separate occasions. Each time someone was supposed to come and shut down the party. Didn’t happen.

Sumie Khan
2 years ago – Google

10

If I could leave six stars I would. Beautiful hotel in a perfect location. I was born and raised in Atlanta, but just last night had my first experience staying at the Embassy Suites in Buckhead, and it is a must stay if you're visiting Atlanta. This hotel is very clean, and the room was big and reasonably priced. There were plenty of choices for different room styles as this hotel is HUGE! I believe this is the kind of place that has something for everyone's budget. Every single employee I've come in contact with has been pleasant and gone above and beyond to accommodate me, my wife and my child. Each and every detail was perfect in my opinion. Even when we ordered room service, each and every fry that came with my burger was crisp and fresh. As someone who hates soggy fries, I don't think I've ever had an order of fries that was this fresh. All in all, this location was absolutely perfect for our needs. We will definitely stay here on future trips to Atlanta. In a world seemingly full of sub-par service, it's refreshing to know that there are establishments like this one where your money is earned and not just taken from you. Our stay was worth every penny.

C Gaffney
2 years ago – Google

9

I was traveling for work and this is where the company put me up to stay while in the Atlanta area. I didn't do valet because self parking was a breeze although $28 a night is quite a bit but it is what it is. The gentleman at the front desk was from Jamaica and I wish I could remember his name but he was very friendly and helpful! I liked the openness of the hotel itself but the rooms were kind of worn but clean. The bed slept like a dream and the hotel was very quiet and peaceful. I will have no problem coming back here to stay again!

Paige Evans
2 years ago – Google

7

I stayed here one night for a business trip and was overall very happy with the accommodations. The staff was very friendly. There is a cocktail hour in the evening with a light snack and made to order breakfast which is great. I liked how spacious the rooms are but the bathrooms could definitely use some remodeling. There was a loud, high pitched noise, coming from the faucet my entire shower. Overall, this was a good experience and I wouldn't be unhappy staying here again.

Laish Same
2 years ago – Google

7

The Embassy Suites are a great place to hang with the kids! Free breakfast in the mornings and happy hour at night from 5:30pm-7:30p., with light snack. Indoor/Outdoor pool. Great location! There is a Ruth Chris on property which always has wonderful food!

Zacchaeus Jackson
2 years ago – Google

9

Staff was very pleasant and knowledgeable of area. Location was great as lots or restaurants and shopping was located near by the scenery is awesome and the locals know how to have a great time in the city. Lots if things to do as well musems and galleries very nice, the restaurant inside the hotel was great and very accommodating to me and I say thank you very much for the hospitality.

AP Henry
2 years ago – Google

7

The hotel was overbooked so there were so many people waiting on rooms and my family was in the mix. Luke Butler, the manager stepped in and made all the difference in the world to us He was so kind & helpful and full of hospitality! He made sure that we got settled in our 2 rooms and that the rest of our stay was good! He is definitely in the right field and should we ever return it will because of how well he treated us! Thanks Luke!

Leonard Wood
2 years ago – Google

8

Perfect location! I was in town doing business at Gallup. I was close enough to walk and the area is safe for walking and adventuring. The hotel staff were great. The breakfast was kinda shabby, when compared to other embassies. Also, the gym equipment was pretty rickety.

David Jo
2 years ago – Google

4

A bad experience. After driving more than 12 hours I found that my two rooms were not ready. I did check in online and a day before and selected my rooms (close each other), all they told me at the front desk is that they were completely sold and the rooms I selected were no available. Finally, my first room were available at 4:30 PM after I complained and the second room at 5:15 PM, Check in time is 3 PM. You may read from other reviewers that the hotel is old but what is not acceptable is that the rooms are dirty, stains in the carpet, smelly and the bathroom has peeling wallpaper, rusted and missing bolts, hair, MOLD.... I am not a germ freak. The two stars are for the location: Close to good restaurants and MARTA.

Lia Miller
2 years ago – Google

8

Amberly is #1 and the place is beautiful. Did not give 5 stars because Ruth Chris in there has very average food and the valet is not the best. Otherwise it was nice and the first time I had no complaints about cleanliness in a hotel room.

Ella Torres
2 years ago – Google

7

Very nice location still have the city feel just outside of downtown Atlanta. Paid for premium room and got all the snacks and drinks we wanted. Beds were a little hard though. They do have a weird breakfast card unlike any other Embassy I've stayed with.

Emily C
2 years ago – Google

8

I arrived on a Sunday night and my room was not clean (trash on the floor, dirty cups, and standing water in the ice bucket). I'm not a germ freak, so I addressed it with management the next day and received an, "I'm sorry". I don't know what I expected, but was not satisfied with that response. The only reason I am giving 4 stars is, because of Don, whom I only interacted with at breakfast, and his sincere care for the breakfast process. He was so kind, attentive, and genuinely a good guy. He turned the whole trip around for me. I advised management of this and I hope they took my compliments to heart and that Don is acknowledged sufficiently.

B. Helbrandt
2 years ago – Google

9

The restaurant is a very nice place to eat and to take someone special to. The setting is quiet and peaceful and the service is great. I'll be going back for sure in the future.

Kolton Prymula
2 years ago – Google

9

I am never displeased with my expectations and experiences at Embassy. Constance who served at the managers reception was an amazing associate. She did not stop smiling, while serving, cleaning and greeting guests. As a regional manager in retail, she is an asset and staple to Embassy Buckhead. Thank you for another peaceful place to stay while traveling for work.

Tammy King
2 years ago – Google

5

The rooms are very large. The bathroom needs some TLC. It is dated and has some paint chipping on the door and rust. The breakfast was good. But the atrium was small and very cold since it is located adjacent to the entrance door and it is 20+ degrees outside. It took me a long time to reach the front desk last night. The phone kept ringing. They did not offer coffee during the managers reception. They suggested we purchase coffee from the "Starbucks" in the gift shop. The gift shop uses Starbucks cups but it is nothing like Starbucks!! It was gross.

zsx88n
2 years ago – Google

8

Went to eat Ruth's Chris. Food was delicious. The restaurant and lobby was cold. They needed to better adjust the temperature. Guests were resting with hats and coats on.

Faith Lustik
2 years ago – Google

8

Nice hotel. Great breakfast. Staying 5 days I got sick of the snacks at managers reception but the service was excellent.

Nicholas Carter
2 years ago – Google

9

Checked in late on a Thursday night. Friendly staff had me my key in no time. The room was spacious and very clean. Overall a wonderful experience. Great value.

Jeremy Wiggs
2 years ago – Google

8

The staff were very nice overall. The hotel charges for valet or self park were rather high. The breakfast food was on the bland side compared to breakfast at other Embassy properties I regularly stay at. Room was clean overall...hotel smelled fresh and clean for an older building.

suthrn gurl
2 years ago – Google

6

I usually give 5 but this time around. I was quite disappointed. We screamed on 2 different occasions. There were 2 ROACHES. My friend trapped one under the glass in the bathroom. Ugh...then when we came back from the grocery store to put our stuff in the fridge one flew from under the coffee pot stirring up a frenzy. I trapped that one under the paper cup by the coffee maker. We left out to go to my cousins graduation and on the way back in we told front desk. They offered another room and very apologetic. When we went to move from the room housekeeping obviously picked the glasses up off the floor and put them BACK ON THE SINK IN BATHROOM BECAUSE DEAD ROACH WAS STILL LAYING THERE ON THE FLOOR. SMH... Front desk/management took good care of The situation. The rooms were spotless and clean, breakfast was great. Just had roaches.

Kody Love
2 years ago – Google

10

Elegant and simple are the two adjectives wed in holy matrimony over the description of Embassy Suites. An easy beauty with wide open spaces give you a sense of welcome and comfort. Staff is great and breakfast even better.

Joseph Mulroy
2 years ago – Google

5

The interior is gorgeous. Fitness room is run down. Not clean & non working machines. Both pool are great. Outdoor pool very relaxing. The managers special 530p-730p is nice but female bartender takes 0 interest in quality of her drinks. We get that it's free & not top shelf. But 2 of 4 drinks were in drinkable. Gin and tonics without lime & nothing but tonic. Vodka soda's tasted like water. She has no interest in the craft of a bartender. Hotel staff otherwise great. Amazobg location!!! Can walk to countless other locations

Marie Bryant
2 years ago – Google

7

The hotel was very nice. Beautiful lobby. My room was supposed to be ready for check-in at 3pm, but I didn't get into a room till midnight! I was accommodated for the wait and tried to make the best of my stay at Embassy!

Sandra Sanna
3 years ago – Google

10

Spacious clean suites. Open center garden corridor glass elevators. Great hot breakfast, super coffee. Excellent service w a smile throughout. Always my first choice.

Josh Landen
3 years ago – Google

6

I had a recently renovated room on the third floor. Pool was nice. Breakfast and reception have gone dowmhill over, say, 5 or 10 years ago. Food is behind the bar, so you wait in a line for 5 minutes to ask for a pancake or a piece of bacon. Reception snack bowls were empty when I came in around six and again around seven when I came back down. Elevators fast, staff mostly helpful and eager to do well, parking is cramped.

Tim Pearson
3 years ago – Google

5

Overall the hotel is clean with a good atmosphere. I do question why there are non-smoking rooms on smoking floors. In fact why are smoking floors still a thing?

Corino- Jaggi
3 years ago – Google

10

Very nice hotel. The front service was incredibly nice and helpful, and the rooms were spacious, clean and comfortable. It includes a hot, made to order breakfast, that was delicious. The indoor pool was closed unfortunately, but the overall package was very nice!

Ben Boucher
3 years ago – Google

7

Very nice hotel. Helpful friendly staff. Great bar. Rooftop pool is nice. Parking is expensive but the valet is worth it. The shuttle picked us up from Bones and brought us home for free. Was much much much faster and friendlier than the local Uber options. Highly recommended. Only downside was that the bed was pretty old and not particularly comfortable. Other than that the suites are well appointed and roomy.

Jeff Kryger
3 years ago – Google

6

Great location, friendly staff. Can't beat the included made-to-order breakfast and the weekday happy hour. I enjoyed relaxing in the atrium. However, the rooms are a bit dated, both with the decor and the fixtures. The room was clean, but there were signs of age overall, from the hangers in the closet to the curtains to the bathroom tile. Towels and toiletries could be upgraded as well. Took forever to get an iron brought to my room when I noticed it was missing. Nothing really stood out to make this a must recommend for anyone staying in the area, especially amongst the plethora of choices in the area

Eileen Stanfield
3 years ago – Google

5

Extremely noisy at all hours of the night. Having the atrium is a good idea in theory and looks cool, but when you have less than desirable clientele, it's not realistic. Great location, having Ruth's Chris is nice. Rooms are a bit dated. Evening front desk is only minimally helpful. Would not choose this hotel for another stay in the Atlanta/Buckhead area.

Andrew Lafferty
3 years ago – Google

10

The room was extremely comfortable, it was nice having a two room suite in a standard room. Ruth's Chris downstairs also provided fantastic service when I got desserts sent to my room(which were phenomenal). Thr only issue I had was my room key never seemed to open the door easily. Overall a great stay, will be back!

Juan Rosa
3 years ago – Google

9

The hotel room was clean and renovated with new furniture. Staff service was friendly and very helpful. There is a parking garage which charges overnight parking plus they also offer valet parking for $35. Ruth Chris Restaurant in the hotel. Breakfast and their happy hour is excellent.

Alicia Murphy
3 years ago – Google

10

Love the lobby and the fish, rooms were much nicer and cleaner than I expected based on other reviews. I honestly don't know what they were talking about. We enjoyed our stay and to top it off they have complimentary snacks and drinks every evening. The drinks are free but I suggest tipping well. You will get your money's worth plus some. :)

Alex
3 years ago – Google

9

While a little dated, this Embassy Suites was everything we needed. The rooms were spacious and clean and the staff was very nice. Off street parking and complimentary breakfast/happy hour were a plus!

julie harris
3 years ago – Google

9

If anyone is looking for a great deal on hotels you can check it out on HoteIRaven. com Booked a room on there and they had the best rates around... Beautiful hotel. Complimentary made to order breakfast was great. Indoor poor and fitness rooms were nice and lobby with gold fish and atrium created a very nice atmosphere. The room was great and spacious. Loved the separate den area with door to bedroom. Parking was high at $25 per night.

Kimberly Miller
3 years ago – Google

10

Beautiful hotel. Complimentary made to order breakfast was great. Indoor poor and fitness rooms were nice and lobby with gold fish and atrium created a very nice atmosphere. The room was great and spacious. Loved the separate den area with door to bedroom. Parking was high at $25 per night.

charley martin
3 years ago – Google

7

Great Hotel. Great staff. Great location. The parking is really a tight fit and hi drive a compact.

Chris Palmer
3 years ago – Google

7

Great location near restaurants and the Lennox mall. The atrium is nice and the pools are good for kids. The rooms are a little outdated...Ragged couch, bed wasn't very comfortable... But overall it was suitable.

Michelle Lee
3 years ago – Google

7

It is very quaint and clean! The staff were very helpful and friendly! The cookies were magnificent along with the breakfast!

tom aprigliano
3 years ago – Google

4

This place is an absolute joke. First of all they charge you $30 to park your car each night. But if you have a guest its 8 bucks. The hot tub was parking here is $30 a day if you stay here but guests only pay $8 the first day no hot tub open for 2 days and when they did open it it was so hot no one could go in. Breakfast here is the worst. There is no Buffet here. They make you stand in line to get your food and apparently it's only a small little bit one time. If you order an omelette there's about $0.30 worth of egg but they act like they giving you a $18 steak dinner Hopefully your not in a rush because the line is around 35 minutes long. I have had a confrontation with the cooks every day until it came to a head Friday when we had to get the managers involved to correct the attitude of the people cooking. Not to mention the embarrassment of being treated like a second-class citizen. What a Seen that they made in front of all the guests. As for our room, we had no hot water for 4 days so we couldn't take a shower. the front desk had told us they contacted the manager and they would have somebody to fix it but no one showed up for two days and it has taken 4 hours to try to fix it. the TV's had no signal for 2 days and when we finally got signal one of the TV's is almost a black picture. We have the maintenance people here in the room multiple times trying to fix the tub and the shower because if has no hot water. Our stay has been totally disrupted. We also have a 5 day old infant in the room and this place is like Grand Central Station they don't care about quiet. I am here with a disabled veteran and apparently they don't care about that either. We had the maid show up before 9 trying to get us out of this room. But check out is actually at 1. And we're not slated to leave here for another 3 days. Then we got a call from the desk downstairs asking us to leave this room because it's a handicap room and they needed it for someone who was in a wheelchair. The problem is we need it because one of the people with us is also in a wheelchair and she is a disabled veteran. They nickel and dime you to death here. No free coffee after hours you have to go to your room to make coffee. I have been in many Embassy Suites and I have never been treated this badly. I would avoid this place like the plague. Find any place other then this hotel. I don't like writing bad reviews but when it's called for I will definitely tell everyone. Shame on you embassy suites.the sad part is we always use embassy suites every time we can but this has got to be the worst of the worst and if this is the way you treat your customers now we will never be back to any of them

Jeff Brooks
3 years ago – Google

9

When in town on business, this is my preferred hotel. Get a few drinks at the happy hour in the lobby prior to using the hotel shuttle to reach the 65+ local restaurants in the area. What you save on lodging will be best spent on the fine eats within less than a mile. I love this place.

Steve Gasser
3 years ago – Google

8

Clean rooms. Good breakfast. Great happy hour. Work out area is small but the hot tub and pool are nice.

Tauwana Carey
3 years ago – Google

5

I stayed at this hotel because my neice was having her birthday slumber party there. The staff was very friendly the other lyrics problem I had was that we did not have hot water and had to go to another room just to take a shower. The hotel could stand a upgrade to the rooms but over all it is a nice hotel.

Lisa Harding
3 years ago – Google

9

Such a beautiful place!! Loved the food. And the service was awesome

brett steverson
3 years ago – Google

9

Great location very near the Marta. Beautiful rooms and lobby. Great service from front desk.

Stephania Talley- Priester
3 years ago – Google

8

The event I attended the a/c was out as I ordered food at Ruth Christ's and the fan blew directly on my back.....very uncomfortable. Food was good and fresh tho. Great customer service.

Micah Till
3 years ago – Google

9

Nice hotel and helpful staff. The fitness center stays pretty crowded but the pool and whirlpool are both fairly open. The central garden plaza with elaborate koi pond makes for a nice area to hang out, which almost makes the sitting area in my room seem unnecessary. Almost. It was a great space for some board games with family. The AC works great; the bed is comfortable; breakfast is delicious. Embassy Suites deserves its reputation.

Erika rosenthal
3 years ago – Google

4

I am a Hilton Gold member and really want to stay within the Hilton family. However, the service has steadily declined until I feel I must move hotels. Sales never returns calls aftwr multiple attempts, cleanliness has declined, and there is never enough staff at front desk to help the customer and answer calls. The fitness center is small, dirty, and have the equipment does not work. The most redeeming part is the shuttle driver group. I have stayed this long purely for their service, but now must leave.

Daniel Przybyl
3 years ago – Google

8

Nice hotel with a central courtyard. The rooms are huge, clean and well-furnished. The free breakfast is cooked to order but a little disappointing. The selection is large but instead of trays, some guy hands you some overcooked sausage. Omelet was disappointing as well. The exercise room is basically a couple of treadmills, ellipticals, a stationary bike and a dumbbell rack stuffed into a closet. Don't plan on much of a workout. The evening reception is pretzels, tortilla chips and bar mix, a couple of lousy light beers and cocktails. On the plus side, the rooms are huge, clean and comfy. One great plus is a second sink in the bedroom area so you don't have to fight with your spouse for sink time.

John Sanders
3 years ago – Google

7

It was a beautiful hotel, I came down to visit some family and stayed on the 14th floor. We had a beautiful view of downtown atl. Additionally the staff was very friendly. The continental breakfast was amazing as well. Next time I come to bulkhead I will be staying there again.

Jordan Saxon
4 years ago – Google

9

I love how it was set up. We had a little complications about our reservations but we had a family reunion with like 10 plus roooms booked. So understandable. Great location.

KeeKee Kee
4 years ago – Google

5

OMG terrible I made reservations the lady spell my last name wrong. Jacuzzi out of service. I get in my room to set up my husband surprise candles & rose petals all over the room he love it BUT when it was time to shower the shower knob rotted we had to clean the room up & move to another room. I PROMISE if it wasn't for AC the front desk assistant me & my husband would've been left this hotel but she was awesome. She even upgraded our room & gave us drinks & snacks she made sure we was accommodated with everything.

Karthigeyan Kathirvel
4 years ago – Google

9

Great hotel with great views. Suites are really good, clean and neat.

Jake Zachariah
4 years ago – Google

5

My room was okay, but coworkers had roaches (then lies from staff that they didn't know) and another had mold in the bathroom. I know its older, but refurb it then.

Anders Christiansen
5 years ago – Google

7

I enjoyed every part of my stay except for the WiFi. If I am going to pay $7-15 for WiFi it should not be disconnecting every 1-3 minutes (Skype shows a list of 1-3 minute calls for each time I got disconnected and had to call back). Also, nothing is worse than being late to a meeting because you cannot connect in the lobby to ask for an Uber.